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UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

TABLE OF CONTENTS President’s Letter................................................................................................................................................................. 3 Executive Director’s Letter................................................................................................................................................... 3 Highlights.......................................................................................................................................................................... 4-5 Week of Caring.................................................................................................................................................................. 6-7 Volunteer Kingsport & Regional Kickoff.......................................................................................................................... 8-9 Education.......................................................................................................................................................................10-11 Income & Health............................................................................................................................................................12-13 Community Needs Assessment..................................................................................................................................14-15 Drug Abuse Task Force.................................................................................................................................................16-17 Agency Allocations.......................................................................................................................................................18-19 Campaign Results.........................................................................................................................................................20-21 Financials........................................................................................................................................................................... 22 Board of Directors & Staff................................................................................................................................................. 23

MISSION TO IMPROVE LIVES

VISION

A BETTER LIFE FOR ALL

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

CORE VALUES CARING, COLLABORATION, EXCELLENCE, INTEGRITY, SERVICE

LETTER FROM PRESIDENT It has been my great pleasure to serve this past year as Board President of the United Way of Greater Kingsport. I thoroughly enjoyed working with our very dedicated and talented volunteers, staff and board in our fight to IMPROVE LIVES and create A BETTER LIFE FOR ALL in the Greater Kingsport area. I am proud of how the UWGK, its member agencies, and community initiatives surround our community’s most critical problems and for the measured difference that is made in our community. And what a challenging year it’s been. Despite significant fundraising headwinds brought on by changes at several of our large, local employers and two of the worst hurricanes to hit the U.S. in decades, the UWGK still managed to raise over $3.6 million in cash, pledges and in-kind contributions. This impressive response is further evidence of the giving spirit of our individual and corporate donors – a spirit that has consistently ranked the greater Kingsport area as the United Way with the highest giving per-capita in Tennessee.

CORE VALUES

CARING • COLLABORATION • EXCELLENCE • INTEGRITY • SERVICE

This generosity is due, in part, to the integrity of our UWGK and member agency staff and volunteers and their responsible use of the funds to which they have been entrusted. Dedicated UWGK volunteers thoroughly vet each of 30 member agencies and their 44 programs we support. They measure specific outcomes to ensure that donor funds are making a difference. Other caring volunteers focus on cutting-edge community impact initiatives to fight for some of our most pressing needs, like tackling early grade literacy (through United WE READ) and removing barriers to employment to break the cycle of poverty (through Life BRIDGE). This year, the UWGK Board made battling the opioid crisis our newest initiative. Through these efforts and the generosity of our donors and volunteers, we are improving the lives of more than 1400 people in the Greater Kingsport area every single day. I continue to be amazed at our community’s generosity of time and money. Thank you to all that fight for the health, education, and financial stability of every person in our community. Thank you for fighting for positive, long-lasting change. Thank you for LIVING UNITED! Brett Sago President, 2017 Board of Directors

LETTER FROM EXECUTIVE DIRECTOR Problems. The ones that can’t be solved overnight. We go looking for them. At United Way of Greater Kingsport, we fight for the health, education, and financial stability of every person in our community. Because change doesn’t happen alone. Because we imagine…a better life for all. We have one life. To live better, we must Live United. These are a snapshot of some of the inspiring words from our 2017 campaign video. “United We Fight, United We Win,” combined with our new brand credo of fighting for the health, education and financial stability of every person in our community, has truly been what 2017 has been about. I’ve been thrilled this year to see tremendous progress within our community. We are indeed laying the groundwork for transformation with community initiatives in the key areas of education, income and health. From an increase in volunteerism and advocacy with our Volunteer Kingsport web portal to our MobileCause giving platform that allows for online recurring gifts, 2017 was a big year. Mostly it was big because we continued to have a front row seat to see that inspiring work of our four main community initiatives and the 44 programs in 30 agencies who serve the needs of over 1400 lives on any given day in our community. The United Way of Greater Kingsport represents Kingsport at its finest: an amazing community at work; a community that leads and cooperates with our regional partners; a community where neighbors stop talking, start doing, band together, and take on the impossible to drive and inspire community change for a better tomorrow. Thank you for being a part of the change! Live United! Danelle Glasscock, Executive Director

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

MAJOR HIGHLIGHTS 2017 FUNDING IMPACT

VOLUNTEERS

• Allocated $2.17 million to member agency programs, community initiatives, and grants.

• Benefitted from over 12,700 hours of service with an estimated value of over $307,000 from community volunteers.

• Distributed approximately $1.02 million in donor designations to area Community Chests and United Ways.

• Hosted the 25th Annual Week of Caring sponsored by Bank of Tennessee. More than 1800 volunteers completed 200 community service projects in the regional area. Out of this, more than 1400 volunteers completed 151 community service projects in the Greater Kingsport Area.

• Convened Emergency Food and Shelter Local Board to award $66,986 in Phase 34 funding for emergency food, shelter, rent/ mortgage, and utility assistance in Sullivan County.

• RESOURCES•

• Raised $3,391,850 in cash and pledges and secured $213,520 in media services—a total of over $3,605,370. • United We Fight, United We Win. Our 2017 campaign theme spoke to the relentless fight for the health, education, and financial stability of every person in our community through the use of our campaign video, vignettes, print materials, billboards, and radio and television spots.

COMMUNITY IMPACT

• Completed the mid-year Citizen Review Process, with volunteers reviewing the 44 programs administered by our 30 member agencies.

• Opened the process for new agency-program applications and added the Sullivan County Imagination Library and Friends In Need’s Appalachian Miles for Smiles Mobile Dental Unit to our list of supported programs.

• Addressed the root causes of pressing health and human services issues in our community through Drug Abuse Task Force, United WE READ, Life BRIDGE, Work Ready Community, and Appalachian Miles for Smiles.

• Distributed $20,000 in Community Partnership grants to Sullivan County Family Justice Center, Healthy Kingsport, and Help Our Potential Evolve (HOPE).

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

COMMUNITY IMPACT • Community Assessment & Planning Committee awarded $50,000 in grants to local community initiatives that support our organizational strategy of early grade reading and work to build a literacy-rich culture. Recipients this year included Sullivan County Imagination Library, First Book, Rotary Club of KingsportDowntown’s “Reading with Festus” event, and United WE READ.

COMMUNITY IMPACT

INTERNAL OPERATIONS

• Awarded a $20,000 grant to the Sullivan County Anti-Drug Coalition (SCAD), so they could leverage these funds and be awarded the State Targeted Response Grant. This resulted in $138,000 going to eight counties in NETN to pay for a regional opioid prevention specialist, naloxone supplies, and training.

• Continued the use of the highest standards for financial policies and internal controls. • Awarded two Awards of Excellence from the Public Relations Society Association: Tri-Cities Chapter for the Newspaper Tabloid and Video Vignette PSAs from our 2016 Campaign Collateral. Also earned an additional Award of Quality for the 2016 Annual Report and an Award of Merit for 2016 Annual Campaign.

• Hosted Wayne Campbell of Tyler’s Light for an informational community forum about opioid addiction and a message to students to “Speak Up! Save a Life!”

INTERNAL OPERATIONS • Launched Volunteer Kingsport, an online portal allowing citizens to easily connect with quality volunteer opportunities in the community through desktop computers, mobile phones, or tablets. • Continued partnership with MobileCause to make donating to UWGK faster and easier through a text-to-give program and an online “Give” page. • Furthered roll-out of e-CImpact, an online module for streamlining member agency allocations and application processes. UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

WEEK OF CARING United Way of Greater Kingsport hosted the regional Week of Caring kickoff, sponsored by Bank of Tennessee, on June 19th at the Bank of Tennessee-Blountville branch. United Ways of Bristol TN/ VA, Carter County/Elizabethton, Greater Kingsport, Greeneville, and Washington County and their board and campaign chairs; nonprofit member agency directors and staff, community leaders, and Bank of Tennessee staff were there to celebrate the kickoff of the regional Week of Caring, June 19-23. Volunteers from local companies, organizations, and regional United Ways came together collectively to assist with cleaning, painting, landscaping and other projects and helped to improve facilities and/or provide direct services to clients. The week was filled with over 200 service projects including six in Carter 6

County/Elizabethton, 14 in Washington County, TN, 30 in Bristol, and 151 in Greater Kingsport. Bank of Tennessee participated in projects that spread across four communities, including painting at the Coalition for Kids, spring cleaning at the Bristol YWCA, working with guests at the Adult Day Services, and preparing 250 bag lunches at Meals on Wheels. Eastman, Domtar, Brock, Appalachian Power, Eastman Credit Union, Bank of Tennessee, HomeTrust Bank, PEAK, Brown Edwards, Jacobs, Trane, Rodefer Moss, Wellmont, Holston Medical Group, Indian Path Medical Center, Kingsport Chamber of Commerce, Advanced Home Care, and the City of Kingsport provided light construction and maintenance services, landscaping, painting, and many other projects including interactive events for youth. UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

Thank you to all who worked to Drive and Inspire Community Change for another year!

WEEK OF CARING

COMMUNITY IMPACT

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

VOLUNTEER KINGSPORT The United Way of Bristol TN/VA and the United Way of Greater Kingsport have partnered with Eastman Credit Union to launch online volunteer platforms in their communities. These online portals will allow community members to easily connect with quality volunteer opportunities in their communities through their desktop computers, mobile phones or tablets. Volunteers are an important part of how United Way impacts needs in our community. Eastman Credit Union sponsored the volunteer platform with a grant of $10,000. The sites represent a major collaborative endeavor with the ultimate goal of strengthening the community through knowledge, cooperation, service and support by showcasing volunteer opportunities for local nonprofits through a searchable database.

The United Way of Bristol TN/VA’s site is called Get Connected and the United Way of Greater Kingsport’s site is called Volunteer Kingsport. Visitors to both sites can find volunteer opportunities in a variety of ways. They can filter results using search criteria such as “distance,” “family friendly,” and other qualifying choices. There is also a monthly calendar of events, and search option for a favorite organization. Visitors to the site can also create a profile and select favorite nonprofits to receive updates on the latest volunteer opportunities with that agency. Other features of the sites include the ability to create and store a volunteer resume and arrange group volunteer outings with family, friends or coworkers.

WWW.VOLUNTEERKINGSPORT.ORG

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

Volunteer Kingsport allows anyone to easily connect with a variety of organizations, find a volunteer opportunity, sign up, and experience the tremendous impact of giving back.

REGIONAL KICKOFF United Way of Greater Kingsport and HomeTrust Bank hosted this year’s Regional Campaign Kickoff at MeadowView Marriott Conference Resort and Convention Center. Goals for all six Northeast Tennessee United Ways were announced. The regional goal was $7.4 million and the United Way of Greater Kingsport’s goal was $3.6 million. Jamie Woodson, CEO of the State Collaborative on Reforming Education (SCORE), was keynote speaker for the event. Prior to the kickoff, Woodson received a tour of Kingsport City and Sullivan County schools, reading with secondgrade classes at Andrew Johnson Elementary and Ketron Elementary. She summarized the visit, saying, “I had the great pleasure of watching great school leaders, great educators, and amazing students experience the joy of facilitating learning and the incredible joy of watching a child

understand.” Woodson continued, “I’ve had the privilege to work with United Way for over 20 years. I’m excited that the mission is even more focused. The idea of fighting for every citizen – that’s a fight worth fighting. The United Way fills gaps, but this work is really about understanding root causes and effects. That’s a whole new level of service. If United Way wasn’t doing that, who would be?” Woodson challenged audience members, “I would humbly ask each of us to reconnect and accelerate this work. It is you leaders who will be on the ground team of volunteers and leaders in this fight. The challenge is great. I see what you’ve accomplished, and I have no doubt the work will continue to deepen and grow. I want to thank you for giving me hope. My biggest thank you is for the work not yet done.”

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

United Ways of Tennessee State Association President Mary Graham also spoke at this regional kickoff event about the work of United Ways across the region and state. Graham presented the inaugural Regional Leadership Recognition Award to Eastman. This award recognizes businesses and organizations that are emblematic of a strong and vibrant Northeast Tennessee region, that are committed to infrastructure and growth, and that have inspired other organizations to support this vision. Eastman Senior Vice President, Chief Legal & Sustainability Officer, and Corporate Secretary David Golden accepted the award on behalf of Eastman, saying, “Now more than ever, there is the need for an organization that brings people together and fights for what is right.” Golden explained that, “since 2001, Eastman has donated over $30 million to the United Way…but we were the true recipients.” 9

UNITED WE READ In summer 2017, United WE READ piloted the first annual “United WE READ to Lead” Summer Program, hosted by Boys & Girls Club of Greater Kingsport and Colonial Heights United Methodist Church. Teachers from Kingsport City and Sullivan County school districts worked with twenty rising first and second graders through the month of June to improve foundational literacy skills. Key community partners, such as the Kingsport Theatre Guild, Kingsport Police Department, and MeadowView Marriott Conference Resort and Convention Center assisted by providing engaging demonstrations and activities themed around reading, leadership, and a college and career focus. Modeled around the successful statewide initiative, “Read to Be Ready,” United WE READ’s program sought out students who were 10

behind grade-level assessment in reading ability at the end of the spring 2017 semester. The program was structured for teachers to work in a close 5:1 ratio with students for two and a half hours per day over

“EVERY STUDENT CAN BENEFIT. TO GET THEM EXCITED ABOUT READING IS POWERFUL; A PROGRAM LIKE THIS CAN MAKE THAT [SPARK] HAPPEN.” -2017 Read to Lead Teacher

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

one month, and United WE READ used the same pre and post-program assessment tools as the state initiative. Each student took home ten new books for their personal libraries–three of which were student choice–and other school supplies and materials from United WE READ. By the end of the program, 100% of regular attendees maintained or improved their reading levels, effectively reaching United WE READ’s goal to reduce and prevent the “summer slide” (the loss of reading ability during months away from school) for these students who may have regressed without quality programming available to them. Plans to continue the pilot and expand to additional sites and students are underway for summer 2018. As a United Way of Greater Kingsport community impact initiative, United

We fight for every child to graduate college and career ready.

WHY IT MATTERS.

WE READ engages, empowers, and equips all children, families, and the Greater Kingsport community with tools and strategies that build a literacy rich culture, and a pathway to lifelong success. By combining forces between two school systems, a robust network of afterschool programs, and key community stakeholders, United WE READ is uniquely positioned to help our children grow toward future success. United WE READ continues to host other events throughout the year, including a Holiday and a Summer Book Club that benefits nearly 700 students across nine afterschool organizations; parent and family outreach events at schools and community-wide programs and festivals; and provides volunteer opportunities to Greater Kingsport community members.

of area third graders are not reading proficiently by the end of third grade.

WHATâ€™S WORKING.

1148 students participated in at least one out-of-school time activity, a key to academic achievement, with UWGK member agencies. UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

We fight to break the cycle of poverty.

WHY IT MATTERS.

LIFE BRIDGE Employment Skills Assessment Over the last year Life BRIDGE has Course. This year Life BRIDGE has expanded its population and has had twenty-five clients successfully been heavily focused on making an complete this assessment and identify impact on the community. In 2017, a new path forward. In addition to this 100 individuals were successfully service, forty-three clients enrolled in provided services through appropriate Job Readiness Training, a program referrals, participation in job readiness that is focused on developing workshops, employability skills training, and one-on-one “LIFE BRIDGE GAVE soft skills, resume building, interview practice and life coaching. The program currently has eight individuals ME THE SUPPORT successful job retention. enrolled in post-secondary AND MOTIVATION Dorothy spent many years education, and is assisting working in the healthcare six more on their journey as I NEEDED WHEN I field as a caretaker for her they plan to attend college in After several years WAS STRUGGLING patients. fall 2018. of dedicating her life to others 92% of new clients that TO FIND WORK.” she was suddenly let go from her employer. She wanted to enroll in Life BRIDGE are get back to the workforce but working part-time jobs within the fast was also looking for a career change. food industry, averaging an hourly Today she is proud to be a Project rate of $8.50 without benefits. Many Team Member at the newly opened of these individuals are uncertain Jo-Ann Fabric and Craft Store. Her about choosing the right career path favorite part of the job is interacting and struggling to find support. One with the customers and combining of the valuable services designed to her passion for assisting others with assist these clients is Life BRIDGE’s being a part of a creative team. 12

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

We fight for the health of our most vulnerable neighbors.

WHY IT MATTERS.

APPALACHIAN MILES FOR SMILES Appalachian Miles for Smiles mobile dental unit (AMS) is addressing the root cause of lack of affordable adult dental care throughout our region. Launched in June 2016, AMS is an initiative of United Way of Greater Kingsport, Friends in Need Health Center (FIN) and Remote Area Medical (RAM). Basic dental care is delivered at no cost to the patient in a fifty-three foot trailer converted into a dental unit with five examination/treatment bays and pulled by a tractor that travels from its Kingsport base to area locations for multiple two-day events each month. The mobile unit is also an important treatment resource for RAM events in the East Tennessee and Southwest Virginia region and for local Veterans events. During 2017, the volunteer AMS dentists, dental assistants, and hygienists provided care for 3458 patients. The total commercial value of services for 4052 extractions, 824 fillings and 760 cleanings totaled

$880,000. At each event, volunteers schedule the appointments, manage the patient intake process, provide lunch for the dental professionals and more. These dedicated volunteers have donated roughly 3,600 hours for the year, totaling about $120,000 worth of donated labor.

1 in 6 individuals under the age of 65

Appalachian Miles for Smiles has been selected to become a new agency program of UWGK and will receive program funding in 2019. Friends in Need has a mission of providing regionally supported medical, dental and counseling care for the employed uninsured residents and members of their immediate families of Sullivan, Hawkins and Scott counties. Currently, United Way of Greater Kingsport funds two additional dental and medical programs at the Friends in Need Health Center. With the addition of the AMS mobile program they are closer to achieving this vision of being “a comprehensive integrated health center providing quality affordable services.”

WHAT’S WORKING.

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

in Sullivan County do not have insurance.

523 seniors had their basic needs

met by UWGK member agencies in order to continue living independently. 13

COMMUNITY SURVEY In 2017, a major goal for United Way Generally speaking, findings Even with the many good things of Greater Kingsport’s Community revealed that the people of Greater that people have to say about the Impact work was to conduct Kingsport like their community. Greater Kingsport community, a general population survey of They believe the people, the size they also have some concerns. residents in the Greater Kingsport and location of the city, and being Out of a list of potential problems, service area. With the assistance part of a close-knit community are respondents named these to be of the Applied Social Research Lab the best things about Kingsport. the most serious in the Greater at East Tennessee Kingsport State University, community: volunteers prescription drug GENERALLY SPEAKING, FINDINGS REVEALED THAT THE PEOPLE OF developed a abuse (70%), illegal GREATER KINGSPORT LIKE THEIR COMMUNITY. THEY BELIEVE THE PEOPLE, comprehensive drug use (62%), survey that was obesity (57%). They THE SIZE AND LOCATION OF THE CITY, AND BEING PART OF A CLOSE-KNIT administered also mention being via telephone to concerned about COMMUNITY ARE THE BEST THINGS ABOUT KINGSPORT. residents eighteen the availability years and older of employment living in one of our five identified Respondents also overwhelmingly opportunities in the area.The zip codes (37660, 37663, 37664, believe it’s a good place to raise greatest needs for individuals who 37665, 37617), with a purpose to their kids, and a place where the are not yet established and stable glean results on the community’s children can get a good education. include affording/obtaining health perception of current issues and People think that Kingsport is insurance (42%), assistance with problems, and to inform of our also a good place for seniors, with budgeting/financial planning (38%), current programs and offerings. plenty of resources for them to get and learning job skills to get a new involved in the community. job (33%). 14

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

While over 90% of respondents believe the Greater Kingsport community is a good place to raise kids, people are highly concerned about the welfare of children in the community. Many respondents report that children do not have enough hobbies or activities to do, such as sports or clubs, to keep them out of trouble and the majority of respondents also indicate that underage consumption of alcohol/ tobacco/drugs is a serious concern for the overall community. Each respondent was asked what he or she thought was the biggest issue facing youth 18 and younger in his or her community today. Illegal activities, such as drugs, alcohol, and general crime (26%) were among the most popular responses. Additionally, people identifying as not yet established or stable were significantly more likely to report

needing help to afford to meet basic needs for children, having enough food for the child, and finding/ affording childcare. For individuals over the age of 60, their biggest concern is that they need help with home upgrades and general repairs. Their second biggest concern is getting the information they need, such as help finding resources and services available for them in the community. When asked, the people of Greater Kingsport are also happy with the influence that the United Way of Greater Kingsport has on the community. United Way of Greater Kingsport plans to utilize the findings from the survey to influence and drive the focus of our work in the coming year.

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

DRUG ABUSE TASK FORCE In response to the opioid epidemic sweeping the nation and deeply impacting Sullivan County, the United Way of Greater Kingsport mobilized a Drug Abuse Task Force. This Task Force, comprised of community experts and non-profit organizations, has been in operation since August 2016 and is focusing action in the areas of education, prevention, and intervention.

overdose deaths is higher than the number of motor vehicle deaths in Sullivan county. Additionally, Sullivan County has the highest rate of babies born diagnosed with NAS in the state of Tennessee and among the highest in the country.

The Drug Abuse Task Force has three goals: decrease in the number of deaths due to drug-related overdose; decrease in the rate of babies born with neonatal abstinence syndrome (NAS, a term for a group of problems a baby experiences when withdrawing from exposure to narcotics); and decrease in drugrelated crimes. These goals are important since the number of drug

Because of their extensive expertise around Adverse Childhood Experiences (ACEs) and traumainformed care, members of the Drug Abuse Task Force know how essential the role of education is in this epidemic. Children and teenagers must be taught resilience early and offered alternatives to drug abuse in their formative years to hopefully head off a worsening

of this epidemic. To this end, United Way of Greater Kingsport brought a program called “Tyler’s Light” to local schools in Sullivan County. Wayne Campbell’s family lived in a small town in Ohio, which is considered the epicenter of this epidemic. After his son Tyler’s death, families in Wayne’s community joined together and began “Tyler’s Light.” Tyler’s Light reaches teenagers effectively by putting a face, name and story to some of the opioid victims, and leaves students with the message of, “Speak Up! Save a Life!” Tyler’s Light’s mission is to equip our community and our nation with information and resources to help people choose a drug-free life, while providing resources to family members and/or friends involved in the battle against drug addiction.

Speak Up! Save a Life!

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

On November 13th, 2017, with the support of Blue Cross Blue Shield, Sullivan South Athletic Booster Club, Sullivan South Community Chest,and Kingsport Housing and Redevelopment Association, United Way of Greater Kingsport hosted a community conversation with Wayne Campbell at Sullivan South High School. A panel discussion, led by Barry Staubus, Second Judicial District Attorney General; pediatrician, Dr. Nicole Miller; Chad Duncan from Frontier Health; and Becky Haas with the Johnson City Police Department offered information to parents and local community members. Later in the week, Mr. Campbell shared his presentation with students in 7th grade through 12th grade at Sullivan South High School, Colonial Heights Middle School, and Sullivan Garden Middle School. United Way of Greater Kingsport plans to offer Tyler’s

Light programming at additional schools in Sullivan County in 2018. In total, over 4,500 county students will be reached with the important message of “Speak Up! Save a Life!” upon completion of the planned community forums.

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

2018 MEMBER AGENCY PROGRAM ALLOCATIONS HELPING CHILDREN AND YOUTH SUCCEED

PROMOTING SELF-SUFFICIENCY

Big Brothers Big Sisters of the Greater Tri-Cities – Community-Based & Site-Based Mentoring Program ($73,000) provides at-risk children with friendship, guidance, and fun by uniting them with a caring adult mentor--their Big Brother or Big Sister.

Frontier Industries (Frontier Health) – Vocational/Development Services Program ($54,440) offers vocational, employment, residential, developmental, and community integration services to individuals who have developmental, emotional, and/or physical disabilities.

Boy Scouts of America, Sequoyah Council – Youth Development Program ($18,304) teaches participants life-long skills and values so they can become responsible, caring, productive adults are a result of the Scouting comprehensive methodology. Boys & Girls Club of Greater Kingsport – Building Successful Adults Program ($38,800) provides a safe environment helping teens realize their fullest potential by providing quality programs which enhance health, social, and educational development. Boys & Girls Club of Greater Kingsport – Licensed Childcare Program ($127,944) helps children realize their fullest potential by providing childcare programs which enhance their health, social, and educational development. Boys & Girls Club of Greater Kingsport – Satellite Program ($42,060) focuses on building successful adults at satellite sites locations in Greater Kingsport. Girl Scout Council of the Southern Appalachians, Inc. – Leadership Experience Program ($18,304) provides a leadership model specifically designed to help girls develop 21st century leadership skills they need to be successful. Girls Inc. of Kingsport – Core Program ($185,000) provides facility based and outreach programs after school, after hours, off site and during the summer for girls ages 4 – 19 that enhance their educational, occupational and physical development. Holston Children & Youth Services (Frontier Health) – School Based Prevention Program ($35,023) provides clinical services for at-risk students with academic, social, and/or behavioral problems; helps schools maintain safe, disciplined learning environments; and provides consultation for teachers and collaboration with counselors. Kingsport Child Development Center – Sliding Fee Scale/IncomeBased Childcare Program ($122,342) provides quality childcare/ preschool services implementing developmentally-appropriate programs meeting the social, emotional, and educational needs of all children served at affordable rates for parents/guardians. Small Miracles Therapeutic Equestrian Center, Inc. – Equine-Assisted Activities & Therapies Program ($18,749) enhances the physical, emotional, social, and cognitive growth of individuals with special needs through both mounted and unmounted equine-assisted activities and therapies. Small Miracles Therapeutic Equestrian Center, Inc. – Equine-Assisted Positive Youth Development Program ($14,039) enhances the lives of children and youth at-risk of not succeeding by developing character and life skills through a strength-based program utilizing unmounted, experiential equine-assisted activities and therapies.

Hope Haven Ministries – Work Program ($30,000) provides emergency shelter and assistance to individuals so they may obtain gainful employment, build self-sufficiency and break the cycle of homelessness. Hope House – Fresh Start Program ($23,525) offers support through walk-in services for pregnant women, new parents, and extended family members in our community who are in crisis concerning pregnancy, parenting, and providing basic needs for themselves and their young children. Hope House – Restart Program ($23,525) reaches out with love and support to moms and babies in our community with what they need to grow, succeed, and become self-sufficient. Family Promise of Greater Kingsport (formerly Interfaith Hospitality Network) – Family Self-Sufficiency Program ($19,000) enhances the lives of homeless in Northeast Tennessee and Southwest Virginia by providing families with children temporary shelter and assistance so they may become self-sufficient. John R. Hay House, Inc. – Brown Annex for Males Program ($41,600) provides adult, male offenders with recovery and rehabilitation services in a highly structured residential treatment program. John R. Hay House, Inc. – Hosanna House for Females Program ($40,100) provides adult, female offenders with recovery and rehabilitation services in a highly structured residential treatment program. Literacy Council of Kingsport – Tutoring Program ($31,000) helps adults and children improve their literacy skills and assists students in learning to speak and read English through one-onone tutoring with trained volunteers. Small Miracles Therapeutic Equestrian Center, Inc. – Horses Empower Heroes Program ($9,500) empowers veterans to gain self-sufficiency, emotional, and social growth through strengthbased experiential unmounted equine-assisted activities and therapies.

ENSURING HEALTH, SAFETY AND STABILITY American Red Cross of Northeast Tennessee – Disaster Response Program ($91,930) serves people affected by disaster and continually strengthens its own capacity and the capacity of communities for disaster, response and recovery.

2018 MEMBER AGENCY PROGRAM ALLOCATIONS American Red Cross of Northeast Tennessee – Community Resilience Program ($65,847) delivers prevention, preparedness, and education services to individuals and the community with a goal of lessening the impact of emergencies.

Kingsport Lifesaving Crew – Emergency Medical, Rescue and Extrication Program ($50,000) provides emergency first responder and vehicle extrication services to accident and trauma victims in the Greater Kingsport area.

American Red Cross of Northeast Tennessee – Services to Armed Forces ($11,483) provides critical assistance and resources to service members, veterans, and their families.

Legal Aid of East Tennessee –Domestic Violence Legal Assistance Program ($16,500) provides family safety and stability for victims of domestic violence through court orders.

Bloomingdale Volunteer Fire Department – Medical First Responder Program ($20,000) provides emergency medical services as licensed First Responders per guidelines set forth by the State of Tennessee & Sullivan County EMS.

Link House (Frontier Health) – Core Program ($43,000) provides food, shelter, crisis intervention, diagnostic and evaluation services as well as counseling to adolescents who are neglected, abused, runaway, unruly, or delinquent.

CASA for Kids, Inc. – Core Program ($46,001) supports and promotes professionally-trained community volunteers to advocate for abused and neglected children’s best interest within the Juvenile Court and ensure safe and stable placements.

Mountain Region Speech & Hearing Center – Speech-Language Scholarship Program ($75,000) provides diagnosis and treatment of speech, language, feeding, and hearing disorders to provide the highest quality care for treatment of speech, language, and hearing disorders regardless of the client’s ability to pay.

Children’s Advocacy Center of Sullivan County – Counseling Program ($34,800) provides trauma-focused treatment to the child victims of sexual abuse and severe physical abuse in a childfriendly environment that focuses on the well-being of the child. Children’s Advocacy Center of Sullivan County – Prevention Program ($11,600) works to educate children and adults about the problem of abuse and available resources and provides information on preventative measures that can be taken. Children’s Advocacy Center of Sullivan County – Victim Services Program ($11,000) provides counseling and assistance to the nonoffending parents or caregivers of victims. 2-1-1 CONTACT CONCERN of Northeast Tennessee – Information & Referral Program ($44,460) administers a telephone helpline staffed by trained volunteers who provide information and referral, a listening ear to distressed callers, crisis intervention, and daily reassurance calls. Friends in Need Health Center – Dental Services Program ($60,483) provides affordable dental care to the working uninsured of the Greater Kingsport area. Friends in Need Health Center – Medical Services Program ($30,000) provides affordable medical care to the working uninsured of the Greater Kingsport area. Holston Counseling (Frontier Health) – Substance Abuse Counseling Program ($56,197) provides services to individuals who are experiencing interpersonal, family, employment, or legal difficulties due to substance abuse or dependence. Holston Counseling (Frontier Health) – Crisis Assessment Program ($16,720) Mobile Crisis Response Team provides 24-hour crisis intervention counseling and referral services for persons experiencing a psychiatric crisis.

SAFE House (Frontier Health) – Domestic Violence Shelter Program ($55,000) provides a temporary shelter for victims of domestic violence and their dependent children. The shelter is open 24-hours a day, 7-days a week Other services include information and referral for victims via the 24-hour crisis line, transportation, advocacy, follow-up services, and community education. Salvation Army – Social Services Program ($87,051) provides basic human needs--clothing, food, rent, mortgage, utilities, and medicine--without discrimination. Salvation Army – Emergency Shelter Program ($43,400) provides lodging, meals, personal hygiene items, clothing, counseling, job placement, financial planning, and survival skills as well as long-term care to assist individuals/ families in becoming self-sufficient.

SUPPORTING AGING WITH CHOICES First Tennessee Human Resource Agency – Personal Support Services Program ($21,429) promotes self-sufficiency and prevents institutional placement by providing cost-effective in-home care for individuals in threat of harm due to abuse or neglect. Meals on Wheels of Kingsport – Core Program ($123,694) provides hot, nutritious meals and human contact to isolated, incapacitated senior citizens and, if appropriate, other home-bound, disabled persons to facilitate safe, independent living. Mountain Region Speech and Hearing Center – Hearing Aid Assistance Program ($7,000) provides hearing aids to qualifying seniors who need financial assistance. Shepherd Center of Kingsport – Assistance to Older Adults Program ($21,915) provides services, such as transportation, medical equipment loan, and minor home repairs, which enable older adults to remain living independently and safely in their homes.

Hope Haven Ministries

CAMPAIGN CHAIR LETTER

2017 CAMPAIGN CABINET

It was my pleasure to serve as the Chair of the campaign this year and to lead the tremendous group of volunteers that make up the Campaign Cabinet. The United Way of Greater Kingsport kicked off the 2017 Campaign by hosting, along with HomeTrust Bank, the Regional Kickoff at the MeadowView Marriott Conference Resort and Convention Center with Jamie Woodson, the CEO of SCORE, as the keynote speaker. The theme of United We Fight, United We Win was introduced and was a continuing theme throughout the year. The team fought hard to raise funds in every sector of the community so that desperate needs, both short and long term, can be met and we can all WIN together.

Chair: Bill Trapp, Eastman Vice Chair: Keith Parker, Eastman

Our campaign goal this year was $3.6 million. We reached 94% of that goal in cash and pledges by raising over $3.39 million, and over $213,520 in gift in-kind media contributions. In total we raised $3,605,370. On a per capita basis, this puts the Greater Kingsport Area in the top echelon of the State and the Nation. We are a very generous community. This year was a particularly challenging year for many of the businesses that have been traditionally large contributors. Some lost major contracts or were significantly reduced and business conditions for many were very challenging. National disasters also funneled charitable contributions to other worthy causes. Through all of that, however, the community continued to show their generosity to those less fortunate. But it is deeper than just that. The community also has a collective understanding that improving the lives of our most vulnerable, improves the lives of everyone. We believe that our participation matters. We feel a responsibility to give back to our neighbors. We truly are all in this together. It shows in our giving, but also in many hours of volunteer work, whether directly at the various agencies, on a root cause initiative emphasis, serving on boards and committees or raising money to fund the various programs. The money raised through the efforts of the Campaign Cabinet and the generous spirit of all of our volunteers and donors will impact lives in this coming year and create long-term, lasting change throughout the Greater Kingsport area. Thank you!

Alexis de Tocqueville Society Chairs: Steve and Shawna Crawford, Eastman Vice Chairs: Olan and Sylvia Jones, Eastman Credit Union

Signature Club

Chairs: Jim and Betty Dickert, Community Volunteer Vice Chairs: Bill and Tricia Argabrite, Hunter Smith & Davis

Healthcare

Chair: Janessa Sokol, Holston Valley Med. Center Vice Chair: Carla Spivey, Indian Path Med. Center

Industry I

Wayne Little, Eastman

Public Service

Chair: Chad Austin, City of Kingsport Vice Chair: Emily Merritt, UWGK

Commercial Firms

Chair: Shawn Porter, HomeTrust Bank Vice Chair: Mike Bailey, Lake Point Advertising

Community Business

Chair: Brent Mullins, HomeTrust Bank Vice Chair: Tianna Storey, East Coast Wings

Professional

Chair: Jack Graham, Wilson Worley, PC Vice Chair: Connie Strickland, Blue Ridge Properties

Bill Trapp, 2017 Campaign Chair

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UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

TOP GIVING COMPANIES Appalachian Power Company BAE Systems Bank of Tennessee Blackburn Childers & Steagall, PLC Brock Services Citizens Bank City of Kingsport Domtar

Eastman Eastman Credit Union First Tennessee Bank Frontier Health HealthSouth Rehabilitation Hospital Holston Valley Medical Center/ Wellmont Health Systems HomeTrust Bank Hunter Smith & Davis, LLP

Indian Path Medical Center Jacobs Field Services Kingsport Housing & Redevelopment Authority Kingsport Chamber of Commerce Kingsport City Schools TEC Industrial, Inc. Wilson Worley PC

2017 CAMPAIGN AWARDS The awards program is designed to recognize companies in a public format for their excellence in philanthropic giving by recognizing four levels of achievement.

GOLD

PLATINUM

First Tennessee Bank

Bank of Tennessee Citizens Bank Domtar Eastman Eastman Credit Union HomeTrust Bank Kingsport Chamber of Commerce

SILVER

Edwards Tipton Witt Agency HealthSouth Rehabilitation Hospital Kingsport Housing and Redevelopment Authority Wilson Worley PC

BRONZE

Appalachian Power Company Blackburn Childers & Steagall Brock Services City of Kingsport Domtar Converting Holston Valley Med. Center/Wellmont Jacobs Field Services Regions Bank TEC Industrial

UWGK MEMBER AGENCIES PLATINUM

United Way of Greater Kingsport

GOLD

American Red Cross Girls Inc.

SILVER

Friends in Need Health Care

BRONZE

Boys & Girls Club of Greater Kingsport CASA for Kids, Inc. Frontier Health John R. Hay House Literacy Council of Kingsport Small Miracles Therapeutic Equestrian Center

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

STATEMENT OF FINANCIAL POSITION

STATEMENT OF ACTIVITIES

As of December 31, 2017

For Year Ended December 31, 2017

YTD Budget Revenue

Assets

Campaign Revenue Current Assets In-Kind Contributions Cash and Cash Equivalents $1,105,023 Interest/Dividends Accounts Receivable Gain/(Loss) on Investments Pledges Receivable, Net $2,520,887 Other Revenue Other Receivables - 2,520,887 Total Revenue Short Term Investments 213,422 Other Current Assets

4,803

Total Current Assets $3,844,135 Long Term Assets Fixed Assets, Net

$17,530

Endowment Fund

211,887

Long Term Investments 1,720,930 Total Long Term Assets $1,950,347 Total Assets $5,794,482 Liabilities and Net Assets Current Liabilities Accounts Payable

$17,868

Accrued Expenses

13,502

Custodian Accounts

803,518

Agency Allocations Payable

2,237,341

Total Current Liabilities $3,072,229

$2,328,070

$2,645,996

253,520

306,330

31,212

18,350

256,860

50,000

78,629

26,700

2,948,292 3,047,376

Expenditures

Agency Allocations

$2,016,168

$2,010,765

Programs & Initiatives

198,248

202,486

Campaign Expenses

159,464

199,830

Employee Compensation

458,337

501,773

Building

Public Relations & Advertising

Dues and Subscriptions

21,888

27,000

140,398

145,300

46,264

48,940

Insurance

7,353

6,715

Office Supplies

3,274

6,700

Postage and Delivery

2,910

4,200

Printing and Reproduction

100

Professional Fees

16,529

18,250

Telephone

4,332

3,350

Depreciation & Amortization

5,808

7,475

Other Expenses

23,973

37,895

Total Expenditures

3,108,226

3,224,279

Net Assets Excess Revenue (Expenditures) $(159,934) $(176,903) Unrestricted $1,802,673 Board 1995 Endowment

948,444

Board 2008 Endowment

110,300

Permanently Restricted

20,770

Operating Income Total Liabilities and Net Assets

(159,934) $2,722,253

$5,794,482

Data from 2017 unaudited financial records. Copies of the 2017 audit and 990 will be available in June 2018. Copies of current audits are available at the United Way of Greater Kingsport office.

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UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

UNITED WAY OF GREATER KINGSPORT 2017 BOARD OF DIRECTORS

President................................................................................Brett Sago Vice-President................................................................. Andy Wampler Secretary............................................................................... Brian Miller Treasurer / Finance Chair......................................................Lori Payne Assistant Treasurer / Finance Vice-Chair........................... Scott Davis Administration Committee Chair....................................Michelle Clark Administration Committee Vice-Chair............................ Jenny Dugger Audit Committee Chair.................................................Jonathan Bailey Audit Committee Vice-Chair..........................................Joann Williams Communications Chair...................................................Candy Eslinger Community Assessment & Planning Chair.... Mary Beth Oxendine-Woodby Community Assessment & Planning Vice-Chair..........Laurie Paulonis Community Investment Chair.............................................Jeff Hooker Community Investment Vice-Chair..................................... Allen Booth Human Resources Chair......................................................Kevin Smith Leadership Development Chair.............................................Selina Hall Leadership Development Vice-Chair..........................Cecile Wimberley Quality Chair.......................................................................Tweety Clark Quality Vice-Chair................................................................Edd Baldock Resource Development Chair..................................................Bill Trapp Resource Development Vice-Chair.................................... Keith Parker Strategic Planning Chair................................................ Bill Fortenberry Strategic Planning Vice-Chair.....................................Shannon Stewart

2017 STAFF

SERVING AS AT-LARGE MEMBERS Tim Attebery Lyle Ailshie Marvin Cameron

Cathy Combs Susan Lodal Chris McCartt

Melody Taylor

2017 ADVISORY COUNCIL Jeanette Blazier Greg Boehling Doris Bush Etta Clark Craig Denison

Ted Fields Jim Harlan Rick Johnson Cari Parker John Perdue

Norris Sneed Fred Wallin Rick Witt

Executive Director - Danelle Glasscock Finance & Administration Director - Joe Fleming Community Impact Director - Becca Sutphen Resource Development & Communications Director - Mandi Cambre Resource Development Coordinator - Lori Miller United WE READ Manager - Emily Merritt Initiatives Manager - Susan LaGuardia Front Office Coordinator - Heather Fultz

UNITED WAY OF GREATER KINGSPORT 2017 ANNUAL REPORT

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PROBLEMS The ones most people don’t have the stomach for. The ones nobody talks about at cocktail parties. The ones that can’t be solved overnight. WE GO LOOKING FOR THEM.

WE FIND EVERY DOLLAR we can to address them.

But we are more than the fundraisers. We are the hand raisers. THE GAME CHANGERS. The stop-talking, start-doing, “band-together and take on the impossible” task-masters. United, we tackle EARLY GRADE LITERACY. United, we remove barriers to employment and break the cycle of poverty. United, we confront obstacles to EFFECTIVE HEALTHCARE. United, we SUPPORT THE NEEDS of our senior citizens. United, we BATTLE THE OPIOID ADDICTION in our region. No matter the obstacles. No matter the odds. We surround the community’s most critical problems.

AND. WE. FIGHT.

We fight to improve lives. We fight for Steven. We fight for Casey. We fight for Judy, for Callie, for Malcolm. We fight for those who NEED A VOICE…and those whose names we do not know. At United Way of Greater Kingsport we fight for the health, education, and financial stability of EVERY PERSON IN OUR COMMUNITY. Because change doesn’t happen alone. Because we imagine…A BETTER LIFE FOR ALL. We have one life. To live better, we must LIVE UNITED. United Way of Greater Kingsport 301 Louis Street, Suite 201 Kingsport, TN 37660 Phone: (423) 378-3409

Stay Connected

To learn more or donate online, visit:

WWW.UWAYKPT.ORG

www.volunteerkingsport.org

Business Hours

Monday – Friday, 8:00 a.m. – 4:30 p.m. Summer business hours vary