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2018 ANNUAL REPORT UNITED WE FIGHT. UNITED WE WIN.

LIVE UNITED

TABLE OF CONTENTS

Leadership Corner

4-5

Highlights

6-7

Week of Caring

8-11 12-13

Health Focus: Drug Abuse Education Focus: United WE READ

Building Strong Brains

Financial Stability Focus: Work Ready Community

16-17

Give. Advocate. Volunteer

18-19

Agency Program Allocations

20-21

Campaign Results

Financials

Board of Directors & Staff

UNITED WAY FIGHTS FOR THE HEALTH, EDUCATION AND FINANCIAL STABILITY OF EVERY PERSON IN EVERY COMMUNITY. This is what it means to 2

UNITEDWAY WAYOFOFGREATER GREATERKINGSPORT KINGSPORT2018 2018ANNUAL ANNUALREPORT REPORT UNITED

LIVE UNITED.

LEADERSHIP CORNER

s we move forward into 2019, we take a moment to reflect on the joys, triumphs, and challenges we faced in 2018. As the year began, our nation was recovering from unforeseen events including hurricanes that plagued the South. In our local community, we had challenges to overcome in industry, healthcare, and the non-profit sector. Together, our community had a positive choice to make: to dig-in and not give up, to work hard and to persevere. Perseverance is the “continued effort to do or achieve something despite difficulties, failure, or opposition,” according to Merriam Webster. Considering 2018 at the United Way of Greater Kingsport, it’s the word that best describes our year and the achievements within our community. From the effort displayed by our 31 member agencies and their 43 programs as they address our community’s most pressing issues; to the commitment of our board, volunteers, and stakeholders working toward solutions to combat the opioid epidemic; to the determination and innovation seen in our initiative programs; and the engagement of our donors helping our community to surpass an ambitious $3.5 Million campaign goal; we have seen the ripple effects that perseverance, over time, creates in our community. But most importantly, we are grateful for the perseverance from the people, like you, who give, advocate, volunteer, and integrate our mission into your everyday lives. Examples of how “United We Win” is visible throughout our community include: We win as someone walks the road from addiction to recovery, And later advocates for those in her path. We win because a senior stays in her home, receiving a warm meal each day. We win as adults access affordable health and dental care. We win because someone seeks hope through a better job opportunity. We win as children learn to read, And have a caring, present adult in their lives. And we win in so many other ways through programs and initiatives that help persons in need. From the bottom of our hearts, we thank you for the perseverance you have shown in the fight for the health, education, and financial stability of EVERY person in our Greater Kingsport community. And true to the definition of perseverance, we know you will continue to support our mission. Because change doesn’t happen alone. To live better, we must LIVE UNITED.

Danelle Glasscock Executive Director

Andy Wampler President, 2018 Board of Directors UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

MAJOR HIGHLIGHTS 2018 FUNDING IMPACT

• Allocated $2.07 million to member agency programs, community initiatives, and grants. • Distributed approximately $931,000 donor designations to area Community Chests and United Ways. • Convened Emergency Food and Shelter Local Board to award $69,461 in Phase 35 funding for emergency food, shelter, rent/mortgage, and utility assistance in Sullivan County.

•

RESOURCES:

• Raised $3,569,345 in cash and pledges and secured $199,883 in media services—a total of over $3,769,200. • United We Fight, United We Win. Our 2018 campaign theme spoke to the fight for the health, education, and financial stability of every person in our community, and utilized our campaign video, vignettes, print materials, billboards, and radio and television spots to spread our messaging.

VOLUNTEERS:

• Benefitted from 11,097 hours of service from community volunteers with an estimated value of $273,972.59. • Hosted the 26th Annual Week of Caring sponsored by Bank of Tennessee. Nearly 1000 volunteers completed 126 community service projects in the Greater Kingsport Area. • Connected nearly 50 agencies to community citizens, with local volunteer opportunities being viewed over 18,000 times through our online platform, VolunteerKingsport.org, since its creation.

COMMUNITY IMPACT:

• Addressed the root causes of pressing health and human services issues in our community through our fight against drug abuse, United WE READ, Life BRIDGE, Work Ready Community, and Appalachian Miles for Smiles. • Hosted Wayne Campbell of Tyler’s Light as he finished his Sullivan County tour, giving a second 4

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

•

community forum about opioid addiction, and reaching 7,500 students across 14 middle and high schools in Sullivan County with a message to “Speak Up! Save a Life!” Completed the full Citizen Review Process, with the assistance of 70 volunteers reviewing applications and proposing allocations for the 43 programs administered by our 31 member agencies. Welcomed new Member Agency Sullivan County Imagination Library and Friends in Need’s Appalachian Miles for Smiles to our list of supported programs via the Citizens Review Process. These programs will receive their first UWGK funding in 2019. Distributed $18,500 in Community Partnership grants to Sullivan County Family Justice Center, Healthy Kingsport, Central Baptist Food Pantry, and Second Harvest Food Bank of Northeast Tennessee. Awarded a $25,000 grant to the Sullivan County Anti-Drug Coalition (SCAD) to assist in funding the Sullivan County Overdose Response Team. Allocated $49,500 in grants to local community initiatives that support our organizational strategy of early grade reading and work to build a literacy-rich culture. Recipients this year included Sullivan County Imagination Library, First Book, and United WE READ.

INTERNAL OPERATIONS:

• Continued the use of the highest standards for financial policies and internal controls. • Continued partnership with MobileCause to make donating to UWGK faster and easier through a textto-give program and an online “Give” page. • Completed first full funding cycle using e-CImpact, an online software for streamlining member agency allocations and application processes.

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

WEEK 0F CARING

WE ARE MORE THAN THE FUNDRAISERS. WE ARE THE HAND RAISERS. THE GAME CHANGERS. THE STOP-TALKING, START-DOING, “BAND TOGETHER AND TAKE ON THE IMPOSSIBLE” TASK-MASTERS. 6

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

or 26 years, Greater Kingsport community members have embraced this spirit and raised the bar during each Week of Caring. Volunteers take time off work, team-build, rise early, get dirty, stay late, and donate time and money to tangibly assist community nonprofits with some of their most pressing, immediate project needs. 2018 Week of Caring sponsor, Bank of Tennessee, co-hosted a regional breakfast with United Way of Washington County to kick off the week, and had its employees participate in projects that spread across four communities and included painting at Frontier Health Adventure Program, cleaning at Abuse Alternatives, providing games and crafts with clients at the Adult Day Services, and preparing 230 bag lunches at Meals on Wheels of Kingsport. In the Kingsport area alone, nearly 1,000 volunteers from local companies and organizations (Appalachian Power, Advanced Home Care, Ballad Health [Indian Path Medical Center], Bank of Tennessee, Brock, Brown Edwards, City of Kingsport, Cumberland Marketing, Domtar, Eastman, Eastman Credit Union, Jacobs, Kingsport Chamber, Shipshape Solutions, and Reliable Data Solutions) provided light construction and maintenance services, landscaping, painting, and several other projects, including interactive events for youth. These volunteers logged over 7,000 hours of service, equaling over $176,000 of volunteer labor!

HEALTH FOCUS: DRUG ABUSE As the opioid epidemic continues to impact the nation and specifically Sullivan County, the United Way of Greater Kingsport remains dedicated to our efforts by focusing in the areas of education, prevention, stigma reduction, and intervention. 2018 brought collaboration and regional synergy to combat an ongoing crisis. Read on for a glimpse into our work this year, and to see how, United, We Fight against drug abuse.

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

We interviewed Marley and Eliza to learn “Marley’s Story” of her journey in recovery. Video is available on our website. UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

MARCH 2018—Our “Know the Truth” video was premiered. Packed with facts for adults and teens, it summarizes addiction in an easy-to-understand format. Know the truth. Share the message. Save lives. MARCH & MAY 2018—Wayne Campbell of Tyler’s Light returned to Sullivan County to complete his presentations to students. Over just six months, he shared the message to “Speak Up! Save a Life!” with 7,500 students in all Kingsport City and Sullivan County middle and high schools, and spoke at several UWGK town-hall-style meetings. APRIL & OCTOBER 2018—UWGK volunteers joined forces with the Kingsport Police Department and Sullivan County Anti-Drug Coalition (SCAD) to spearhead two local events in conjunction with the Drug Enforcement Administration’s National Community Drug Take Back events. Medication lock boxes, information, and resources were provided to the public, and an estimated 9,900 gallons of drugs and medications were collected to be incinerated. MAY 2018—UWGK assisted in planning and producing the Holy Friendship Summit, a landmark two-day conference focusing on “providing understanding and tools for congregations of faith, educators, clinicians, nonprofit leaders, recovery program leaders, family and neighbors of our friends who are caught in the opioid crisis.” Over 450 regional leaders attended, and the lasting effects of the event have formed a new nonprofit organization, The Holy Friendship Collaborative, aimed at producing networks, resource-sharing, and a new book for clergy, clinicians, and congregations. JULY 2018—produced “Marley’s Story” vignette video to share the sucess story of a Frontier Health Substance Abuse Counseling Program client.

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

AUGUST 2018—At the approval of the UWGK Board of Directors, a new staff position of Drug Abuse Initiatives Manager was created. Having full time support dedicated to this effort enhances and exponentially increases our collective impact. AUGUST 30, 2018—International Overdose Awareness Day. In observance of the day, UWGK partnered with SCAD to host an event both celebrating individuals currently in recovery, and educating nearly 50 community partners on correct Naloxone administration. OCTOBER 2018—UWGK presented “Brain Under Construction” at the National Chemistry Week’s 4th Grade Celebration of Chemistry event hosted at Eastman. 1,300 regional 4th graders heard about important brain development, how to build strong brains, and to “Be drug free to be the best brain you can be!” NOVEMBER 2018—Sam Quinones, author of Dreamland: The True Tale of America’s Opiate Epidemic visits Kingsport. UWGK was honored to attend the community forum and participate in the book club discussion. Dreamland takes a multifaceted approach to make sense of the Oxycontin and subsequent heroin addiction affecting suburban and small- town America. In efforts to target root causes, Quinones encouraged people to unite regardless of boundaries and work together to rebuild relationships within our neighborhoods. He added that “real change in life comes incrementally...It’s time to stop believing there is an easy way out.” The attendance by various community partners and respected leaders emphasized the continued dedication of this area in the fight against the opioid epidemic.

MO S T PEOPL E DONâ€™ T

CHOO SE TO ABUSE OR BECOME

A DDIC T ED T O

OPIOIDS. UNITED UNITED WAY WAY OF OF GREATER GREATER KINGSPORT KINGSPORT 2018 2018 ANNUAL ANNUAL REPORT REPORT

1111

EDUCATION FOCUS: UNITED WE READ HOW CAN TEACHERS HELP YOU BE A BETTER READER? “READ WITH ME.” “GIVE YOU FREE TIME TO READ.” WHAT’S HARD ABOUT READING? “SOUNDING OUT HARD WORDS.” “I’M STILL LEARNING.”

tudents have some great ideas about their own learning, and it was no different for our 2nd annual group of Read to Lead Campers, who answered the questions above, among others. Thanks to a fantastic resource from Tennessee’s Read to Be Ready initiative, through which five of our 2018 United WE READ teachers were able to receive professional development training, our camp was enhanced this year by realtime feedback from students and the added component of measuring “motivation,” thus allowing us to assess whether the four-week immersion experience had any direct results into gains across categories like “selfconcept as a reader” or “value for reading.”

to Be Ready,” United WE READ’s program seeks out students who were behind gradelevel assessment in reading ability at the end of the spring semester. The program is structured for teachers to work in a close 5:1 ratio with students for two and a half hours per day over one month, and United WE READ uses the same pre- and postprogram assessment tools as the state initiative. Each rising 1st and 2nd grade student had an opportunity to gain a love for reading, confidence, improve literacy abilities, build a personal library of 10-20 new books and other school supplies, and participate in weekly field-trips offering practical, real-world experiences.

In 2018, we expanded our previous pilot of “Camp Read to Lead” to serve up to 60 students at 4 locations across Kingsport City and Sullivan County. Modeled around the successful statewide initiative, “Read

On average, students showed a 16.5% gain in accuracy and comprehension over the 4 week program, and a 5.5% gain in areas such as motivation, value for reading, and selfconcept as a reader (All assessments based

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

on Read to Be Ready standardized questionnaire and passages). But the biggest thing to shine was the collaboration and experiences offered to these campers. Community partners, such as our local Kingsport Chamber of Commerce Leadership Programs, Domtar, Barnes & Noble Booksellers, MeadowView Marriott Conference Resort and Convention Center, and more provided engaging field trip activities themed around reading, leadership, community, and a college and career focus. This program truly collaborates across our entire community thanks to our partnerships with these local businesses, and our dedicated teacher teams who offer individualized support and attention to each student. As one teacher phrased, “Those are kids-most of [whom] wouldn’t have even seen a book, or been read to, or looked at a letter during those 4 weeks. The impact is huge.” United WE READ is already planning for another great summer of growth, but in the meantime, our students had some great ideas on how adults can help them: “Read to us.” “Read with us.” “Listen to us read.” And, as always, Read 20 Minutes Every Day.

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

BUILDING STRONG BRAINS

ver the past few years, many in our area have become familiar with the phrase “Adverse Childhood Experiences (ACEs)” or “Trauma Informed Care.” As many organizations have led the charge in Building Strong Brains and educating across sectors on what it means to be trauma informed, United Way of Greater Kingsport has played a role in educating our volunteers, board members, agencies, and community partners to provide common language and understanding on how to collectively prevent and mitigate the impact of ACEs. How children develop early in life matters; it leads to educational achievement, economic productivity, responsible citizenship, and lifelong health. A strong foundation in the early years increases the probability of positive outcomes. Yet, when children are repeatedly exposed to “toxic stress” (i.e., ACEs, defined as ongoing, repeated exposure to abuse, neglect, or other household dysfunction), brain architecture can be severely altered. While the facts indicate that a higher ACE score increases the risk of experiencing disease, disability and social problems, facts are not fate for everyone. Many factors can mitigate the risks of ACEs and promote resilience and healing. The single most common factor for children who develop resilience is at least one stable and committed relationship with a supportive parent, caregiver, or other adult. When we support adults to have healthy relationships with children, we have the opportunity to change trajectories and stack the scale in favor of resilience. United We Fight against ACEs, as we support many member agency programs and initiatives that promote healthy childhood development and provide opportunities for children to build safe, stable relationships with other adults. United We Win as we seek resilience and healing for a Greater Kingsport.

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

FINANCIAL STABILITY FOCUS: WORK READY COMMUNITY

n December 2018, the Board of Directors of the First Tennessee Development District announced that Hawkins and Sullivan counties had become the first of Northeast Tennessee’s eight counties to achieve the distinction of being Work Ready Certified (i.e., meeting goals established by ACT, Inc. for the number of National Career Readiness Certificates (NCRCs) earned in each county, and the number of employers supporting the Work Ready program). But the journey for Sullivan County started long before--three years ago, to be exact--in a meeting of the United Way of Greater Kingsport’s Self-Sufficiency Vision Council, where a core volunteer team led by Rosalee Sites, Justine Hill, and Mary Beth Oxendine-Woodby grew an idea into a fully-fledged initiative. By June 2016, all counties within the Northeast Tennessee Development District had begun the process to become Work Ready Certified, and in 2017, UWGK contributed over $23,000.00 to support the emerging workforce population of Sullivan County and Kingsport City high school students, resulting in over 540 local high school students achieving the National Career Readiness Certification (NCRC).

BUT WHY A “WORK READY COMMUNITY”? Workforce development and career-readiness have quickly become defining issues for existing employers and potential employers in the region and nationally, and the number of NCRCs can be a key identifier of a qualified workforce. Several states are aggressively adding NCRC-holders to their workforce, and only 7.8% of counties in the United States have achieved the distinction-and the economic advantage--of being Work Ready Certified. Students holding NCRCs are given a distinct advantage in securing living wage employment opportunities post-graduation. Achieving Work Ready Certification requires partnerships from businesses, workforce development organizations, K-12 and post-secondary educational institutions, Chambers of Commerce, and more. In addition to UWGK, many organizations have helped to fund the cost of the testing to keep the NCRC testing free for all students. Visit WorkReadyCommunities.com/TN to track the progress of the Northeast Tennessee region!

SULLIVAN COUNTY RESULTS Actual Workforce Goals NCRC Emerging

346

548

Current

973

Transitioning

290

345

Goals Actual

Employers Supporting

88 UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

find your opportunity today

VOLUNTEER KINGSPORT WWW.VOLUNTEERKINGSPORT.ORG

nited Way of Greater Kingsport partnered with Eastman Credit Union in 2017 to launch an online volunteer platform for the Greater Kingsport community. United Way of Greater Kingsport’s site, VolunteerKingsport.org, creates a “one-stop-shop,” allowing community members to easily connect with any local volunteer opportunities in just a few clicks via desktop computer, mobile phone, or tablet--a benefit for not only volunteers, but also Greater Kingsport area nonprofits. Now into its second year, VolunteerKingsport.org continues to exhibit growth, increasing its participating organizations from 32 to 48, and nearly doubling the number of site views, for a staggering total of 18,768, since beginning its operation. Sherri Russell, Executive/Program Director of Small Miracles, described the benefit that VolunteerKingsport.org has provided her organization, “Small Miracles has experienced positive community involvement with volunteers signing up to volunteer in event and group projects, [further] raising awareness of our agency. Thank you, United Way of Greater Kingsport!” With a user experience akin to that of popular social media sites, visitors are able to create a profile, “fan” their favorite organizations, view and post volunteer opportunities, track and submit volunteer hours, and learn more about how to get involved in the community. Additionally, the site offers a filter option to narrow results with search criteria such as “distance,” “family friendly,” “outdoors,” and more. Find your volunteer opportunity today! www.volunteerkingsport.org

2017 2018

92% 12,338

33%

6,430

48 32 233

VIEWS

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

AGENCIES

30% 304

USERS

33% 78

104

NEEDS

CAMPAIGN FOCUS: BEHIND THE SCENES

rom goal-setting to kick-off to workplaces to celebration, many hours are contributed from volunteers and staff alike to make our annual campaign successful each year. Over 175 volunteers coordinate operations behind the scenes at workplaces, and many additional community events related to campaign take place in the span of just a few short months! This year, in addition to the well-known and loved downtown banners flying high, billboards, Food City bagging event, marquees displaying “Live United,” radio spots, television announcements, social media messaging, and more, UWGK also saw the addition of restaurant-led campaign drives. Beginning with East Coast Wings and Grill, Freddy’s, Chick-fil-a, and Panda Express all sponsored “UWGK nights” with portions of proceeds benefiting the campaign. These evenings were a fun way for community members to connect with the message of United Way, learn what we fight for, and dine in to give back!

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

UWGK 2019 MEMBER AGENCY PROGRAM ALLOCATIONS HELPING CHILDREN AND YOUTH SUCCEED Big Brothers Big Sisters of the Greater Tri-Cities – CommunityBased & Site-Based Mentoring Program ($70,079) matches caring, consistent adult volunteers with children in our community who need a friend and mentor. Boy Scouts of America, Sequoyah Council – Youth Development Program ($15,000) teaches participants life-long skills and values. They acquire the skills they need to make the right choices, meet challenges and overcome them. youth learn today what will sustain them tomorrow. Boys & Girls Club of Greater Kingsport – Building Successful Adults Program ($33,445) provides a safe environment helping teens realize their fullest potential by providing quality programs which enhance health, social, and educational development. Boys & Girls Club of Greater Kingsport – Licensed Childcare Program ($122,825) helps children realize their fullest potential by providing childcare programs which enhance their health, social, and educational development. Boys & Girls Club of Greater Kingsport – Satellite Program ($40,377) focuses on building successful adults at satellite locations in Greater Kingsport. Girl Scout Council of the Southern Appalachians, Inc. – Leadership Experience Program ($17,000) provides a comprehensive leadership development program that positively impacts girls grades K-12 by building skills that lead to future success. Girls Inc. of Kingsport – Core Program ($180,000) provides facility based and off-site outreach programs both afterschool, after hours and during the summer for girls ages 4-19 that enhance their educational, occupational and physical development. Holston Children & Youth Services (Frontier Health) – School Based Prevention Program ($35,023) provides clinical services for at-risk students with academic, social, and/or behavioral problems; helps schools maintain safe, disciplined learning environments; and provides consultation for teachers and collaboration with counselors. Kingsport Child Development Center – Sliding Fee Scale/ Income-Based Childcare Program ($120,000) provides quality childcare/preschool services implementing developmentallyappropriate programs meeting the social, emotional, and educational needs of all children served at affordable rates for parents/guardians. Small Miracles Therapeutic Equestrian Center, Inc. – EquineAssisted Activities & Therapies Program ($18,000) enhances the physical, emotional, social, cognitive and behavioral growth

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

of individuals with special needs and disabilities through both mounted and unmounted equine-assisted activities and therapies. Small Miracles Therapeutic Equestrian Center, Inc. – EquineAssisted Positive Youth Development Program ($14,000) enhances the fundamental life skills and personal development of children and youth by providing prosocial, leadership and work/ college-readiness skills through the utilization of equine-assisted experiential learning activities. Sullivan County Imagination Library* – Sullivan County Imagination Library Program ($20,000) promotes early childhood reading through monthly mailings of free, age-appropriate books to registered children in our county who are between birth and age five.

PROMOTING SELF-SUFFICIENCY Frontier Industries (Frontier Health) – Vocational/Development Services Program ($46,900) offers pre-vocational, employment, residential, and community integration services to individuals who have intellectual, developmental, emotional and/or physical disabilities. Hope Haven Ministries – Work Program ($27,300) provides emergency shelter and assistance to individuals so they may obtain gainful employment, build self-sufficiency and break the cycle of homelessness. Hope House – Fresh Start Program ($20,500) offers support services for pregnant women, new parents, and extended family members who are in crisis concerning pregnancy, parenting, and providing basic needs for themselves and their young children. Hope House – Restart Program ($20,500) reaches out with love and support to moms and babies in our community with what they need to grow, succeed, and become self-sufficient. Family Promise of Greater Kingsport – Family Self-Sufficiency Program ($18,300) enhances the lives of homeless in Northeast Tennessee and Southwest Virginia by providing families with children temporary shelter and assistance so they may become self-sufficient. John R. Hay House, Inc. – Brown Annex for Males Program ($39,000) provides adult, male offenders with recovery and rehabilitation services in a highly structured residential treatment program. John R. Hay House, Inc. – Hosanna House for Females Program ($39,000) provides adult, female offenders with recovery and rehabilitation services in a highly structured residential treatment program. Literacy Council of Kingsport – Tutoring Program for Adults ($31,000) helps adults improve their literacy skills and assists students in learning to speak and read English through one-on-one tutoring with trained volunteers.

Small Miracles Therapeutic Equestrian Center, Inc. – Horses Empower Heroes Program ($9,500) promotes the recovery, stability and self-sufficiency of veterans by assisting with the transition from mere survival-mode into resiliency and hope through trauma-focused, relationship-rich, equine-assisted activities and therapies (EAAT).

ENSURING HEALTH, SAFETY AND STABILITY American Red Cross of Northeast Tennessee – Disaster

Response Program ($85,500) serves people affected by disaster and continually strengthens its own capacity and the capacity of communities for disaster, response and recovery. American Red Cross of Northeast Tennessee – Community Resilience Program ($60,000) helps people prevent, prepare for, or respond to emergencies to achieve a positive health outcome, ultimately helping to create a more resilient community. Bloomingdale Volunteer Fire Department – Medical First Responder Program ($19,116) provides emergency medical services as licensed First Responders per guidelines set forth by the State of Tennessee & Sullivan County EMS. CASA for Kids, Inc. – Core Program ($46,001) supports and promotes professionally-trained community volunteers to advocate for abused and neglected children’s best interest within the Juvenile Court and ensure safe and stable placements. Children’s Advocacy Center of Sullivan County – Counseling Program ($33,115) provides trauma-focused treatment to the child victims of sexual abuse and severe physical abuse in a child-friendly environment that focuses on the well-being of the child. Children’s Advocacy Center of Sullivan County – Victim Services Program ($10,119) provides counseling and assistance to the non-offending parents or caregivers of victims. Contact 211 of Northeast Tennessee, Inc.– Information & Referral Program ($42,587) administers a telephone helpline staffed by trained volunteers who provide information and referral, a listening ear to distressed callers, crisis intervention, and daily reassurance calls in the 8-county service area. Friends in Need Health Center* – Appalachian Miles for Smiles Mobile Dental Unit ($25,000) provides quality dental care and eye examinations at no cost to uninsured residents of East Tennessee and Southwest Virginia. Friends in Need Health Center – Dental Services Program ($62,500) provides affordable dental care to the working uninsured of the Greater Kingsport area. Friends in Need Health Center – Medical Services Program ($25,000) provides affordable medical care to the working uninsured or underinsured of the Greater Kingsport area.

Holston Counseling (Frontier Health) – Substance Abuse Counseling Program ($51,857) provides services to individuals who are experiencing interpersonal, family, employment, or legal difficulties due to substance abuse or dependence. Holston Counseling (Frontier Health) – Crisis Assessment Program ($15,427) Mobile Crisis Response Team provides 24-hour crisis intervention counseling and referral services for persons experiencing a psychiatric crisis or co-occurring disorders. Kingsport Lifesaving Crew – Emergency Medical, Rescue and Extrication Program ($30,000) provides emergency first responder and specialty extrication services to accident and trauma victims in the Greater Kingsport area. Legal Aid of East Tennessee – Domestic Violence Legal Assistance Program ($17,740) provides family safety and stability for victims of domestic violence through court orders granting a divorce or order of protection. Link House (Frontier Health) – Core Program ($41,116) provides food, shelter, crisis intervention, diagnostic and evaluation services as well as counseling to adolescent females who are neglected, abused, runaway, unruly, or delinquent. Mountain Region Speech & Hearing Center – SpeechLanguage Scholarship Program ($69,202) provides infants, children and adults with highest quality and cost effective evaluation, treatment and education for speech, language and swallowing disorders regardless of their ability to pay. SAFE House (Frontier Health) – Domestic Violence Shelter Program ($53,524) provides a safe, confidential, and temporary shelter for victims of domestic violence and their dependent children. 24/7 services may include crisis services, transportation, advocacy, follow-up and community education. Salvation Army – Social Services Program ($80,321) provides basic human needs--clothing, food, rent, mortgage, utilities, and medicine-without discrimination. Salvation Army – Emergency Shelter Program ($40,045) provides lodging, meals, personal hygiene items, clothing, counseling, job placement, financial planning, and survival skills to assist individuals/ families in becoming self-sufficient.

SUPPORTING AGING WITH CHOICES First Tennessee Human Resource Agency – Personal Support Services Program ($20,358) promotes self-sufficiency and prevents institutional placement by providing cost-effective in-home care for individuals in threat of harm due to abuse or neglect. Meals on Wheels of Kingsport – Core Program ($117,552) provides hot, nutritious meals and human contact to isolated, incapacitated senior citizens and, if appropriate, other home-bound, disabled persons to facilitate safe, independent living. Shepherd Center of Kingsport – Assistance to Older Adults Program ($21,169) provides services, such as transportation, medical equipment loan, and minor home repairs, which enable older adults to remain living independently and safely in their homes.

* notes new program for 2019

Hope Haven Ministries

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

2018 CAMPAIGN CABINET Chair: Keith Parker, Eastman Vice Chair: Michelle Bacon, Brock Services

ALEXIS DE TOCQUEVILLE SOCIETY

Chairs: Olan and Sylvia Jones, Eastman Credit Union Vice Chairs: Clark and Cari Parker, Eastman

SIGNATURE CLUB

Chairs: Bill and Tricia Argabrite, Hunter, Smith & Davis Vice Chairs: Bill and Cathy Trapp, Eastman

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

COMMERCIAL FIRMS

Chair: Shawn Porter, HomeTrust Bank Vice Chair: Greg Perdue, First Tennessee Bank 2nd Vice Chair: Tim Storey, TD Ameritrade

COMMUNITY BUSINESS

Chair: Brent Mullins, Powell Valley National Bank Vice Chair: Tianna Storey, Greater Kingsport Family YMCA 2nd Vice Chair: Mike Bailey, Lake Point Advertising

HEALTHCARE

Chair: Lindsay Seaver, Ballad Health Vice Chair: Tom Arbaugh, Ballad Health

INDUSTRY I AND INDUSTRY II

Chair: Will Earhart, Eastman

PROFESSIONAL

Chair: Jack Graham, Wilson Worley Vice Chair: Connie Strickland, Blue Ridge Properties

PUBLIC SERVICE

Chair: Chad Austin, City of Kingsport Vice Chair: Caroline Wright â€“ UWGK

CAMPAIGN RESULTS

nited We Fight, United We WIN! Together our community came together to help our United Way campaign exceed its $3.5 million goal to enable continued support of agencies and programs that improve lives. The campaign raised almost $3.6 million in cash and pledges (or 103% of the goal), and roughly $200,000 from in-kind media contributions were received. With a combined total of nearly $3.8 million, your contributions again placed the Greater Kingsport Area as a top per capita giving community across the state and even the nation. I had the distinct pleasure to serve as the Chair of this year’s campaign and lead the tremendous group of volunteers who made up the Campaign Cabinet and drove the amazing results we saw this year. United, this team raised funds in every sector of the community by retaining existing donors and establishing new campaigns. This group of leaders served our community by raising the much-needed funds required to fight against challenges and improve the lives of 1400 individuals every day. I also want to extend a tremendous amount of thanks and appreciation to our entire community who showed the generosity and giving spirit that makes Greater Kingsport such a special place. The $3.6 million raised in this year’s campaign will go directly to support much needed United Way agency-led programs or missiondriven initiatives such as United We READ and our fight against drug abuse. This community continues to demonstrate participation, volunteerism, and a giving spirit to help our neighbors of different backgrounds who are facing different life challenges. It is this spirit that drives long-term, lasting change in the Greater Kingsport area and embodies how “United We Fight, United We Win!” Thank you!

TOP GIVING COMPANIES Appalachian Power Co. BAE Systems Ballad Health Bank of Tennessee Brock Services Citizens Bank City of Kingsport Domtar Domtar Converting Eastman Eastman Credit Union First Tennessee Bank Frontier Health Hunter, Smith & Davis, LLP Jacobs Field Service Kingsport Chamber of Commerce Kingsport City Schools Kingsport Housing & Redevelopment Authority Partner Industries Primester-Rhodia Acetow Regions Bank Wilson Worley PC

Keith Parker Campaign Chair

2018 CAMPAIGN AWARDS PLATINUM

Bank of Tennessee Blackburn Childers & Steagall Citizens Bank Domtar Eastman Eastman Credit Union Hunter, Smith, & Davis , LLP

GOLD

Appalachian Power Co. AtWork Personnel Services First Tennessee Bank Kingsport Chamber of Commerce Primester-Rhodia Acetow Rodefer Moss & Co., PLLC

SILVER

MEMBER AGENCY AWARDS

American Red Cross Big Brothers Big Sisters of Greater Tri-Cities Boys & Girls Club of Greater Kingsport CASA for Kids Contact 211 of NE TN Friends in Need Health Care Frontier Health Girls Inc. John R Hay House Literacy Council of Kingsport Mountain Region Speech & Hearing Small Miracles Therapeutic Equestrian Center, Inc. United Way of Greater Kingsport

Domtar Converting Edwards, Tipton, Witt Agency Kingsport Housing & Redevelopment Authority Wilson Worley PC UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

UNITED WAY OF GREATER KINGSPORT 2018 FINANCIALS As of December 31, 2018 United Way of Greater Kingsport, Inc. Statement of Financial Position

Assets Current Assets Cash and Cash Equivalents $ 820,119 Accounts Receivable Pledges Receivable, Net $ 2,582,014 Other Receivables 2,582,014 Short Term Investments 212,645 Other Current Assets 8,850 Total Current Assets $3,623,628 Long Term Assets Fixed Assets, Net $ 24,800 Endowment Fund 196,532 Long Term Investments 1,725,122 Total Long Term Assets $1,946,454 Total Assets $5,570,082 Liabilities and Net Assets Current Liabilities Accounts Payable $ 5,633 Accrued Expenses 32,454 Custodian Accounts 835,608 Agency Allocations Payable 1,896,577 Total Current Liabilities $2,770,272 Net Assets Unrestricted $ 1,871,240 Board 1995 Endowment 948,444 Board 2008 Endowment 110,300 Permanently Restricted 20,770 Temporarily Restricted 3,530 Operating Income (154,474) $ 2,799,810 Total Liabilities and Net Assets $5,570,082

As of December 31, 2018 United Way of Greater Kingsport, Inc. Statement of Activities For Year Ended December 31, 2018 YTD Budget Revenue Campaign Revenue In-Kind Contributions

$ 2,607,079 $ 2,443,455 203,083

306,330

10,885

16,200

Interest/Dividends Gain/(Loss) on Investments

(96,034)

50,000

2,993

17,500

2,728,006

2,833,485

Other Revenue Total Revenue Expenditures Agency Allocations

$ 1,902,754 $ 1,900,000

Programs & Initiatives

163,463

210,500

Campaign Expenses

105,185

197,630

Employee Compensation

434,759

471,864

Building Public Relations & Advertising

19,164

22,413

131,260

146,700

Annual Meeting

3,865

3,500

42,970

41,540

Insurance

5,972

7,625

Office Supplies

6,878

4,000

Postage and Delivery

3,853

3,700

â€“

100

20,484

18,290

4,785

6,200

Dues and Subscriptions

Printing and Reproduction Professional Fees Telephone Depreciation & Amortization

6,191

10,925

30,897

37,660

2,882,480

3,082,647

$ (154,474)

$ (249,162)

Other Expenses Total Expenditures Excess Revenue (Expenditures)

Data from 2018 unaudited financial records. Copies of the 2018 audit and 990 will be available in June 2019. Copies of current audits are available at the United Way of Greater Kingsport office. 22

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

UNITED WAY OF GREATER KINGSPORT 2018 BOARD OF DIRECTORS President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Andy Wampler Vice-President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Brian Miller Secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bill MacPherson Treasurer/Finance Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scott Davis Assistant Treasurer/Finance Vice-Chair . . . . . . . . . . . . . . . . . . . . . . Andy Hatfield Administration Committee Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michelle Clark Administration Committee Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . Jenny Dugger Audit Committee Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michelle Stewart Audit Committee Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tracy Miller Communications Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Brad Lifford Communications Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sharon Hayes Community Assessment/Planning Chair . . . . . . . . . . . . . . . . . . . Laurie Paulonis Community Assessment/Planning Vice-Chair . . . . . . . . . . . . . . . . . . . Jane Henry Community Investment Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jeff Hooker Community Investment Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Allen Booth Human Resources Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kevin Smith Human Resources Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Eryn O’Brien Leadership Development Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . Cecile Wimberley Leadership Development Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . Jeremiah Clark Quality Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Edd Baldock Quality Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alan Freeman Resource Development Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keith Parker Resource Development Vice-Chair . . . . . . . . . . . . . . . . . . . . . . . . . . Michelle Bacon Strategy Advisor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bill Fortenberry Strategy Advisor – Vice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . John Perdue

SERVING AS AT-LARGE MEMBERS Eric Deaton Marvin Cameron Dana Glenn Chris McCartt Cathy Combs Susan Lodal Angie Stanley

2018 ADVISORY COUNCIL Jeanette Blazier Ted Fields John Perdue Greg Boehling Jim Harlan Brett Sago Doris Bush Rick Johnson Norris Sneed Etta Clark Cari Parker Fred Wallin Craig Denison Rick Witt

2018 UNITED WAY OF GREATER KINGSPORT STAFF Executive Director Danelle Glasscock Finance & Administration Director Bernard Bryant Community Impact Director Becca Sutphen United WE READ Manager Emily Merritt Initiatives Manager Susan LaGuardia Drug Abuse Initiatives Manager Joy Shoun Resource Development Coordinator Lori Miller Communications Coordinator Caroline Wright

UNITED WAY OF GREATER KINGSPORT 2018 ANNUAL REPORT

SOME THINGS ARE WORTH FIGHTING FOR… ACCESS TO HEALTHCARE, QUALITY EDUCATION, OPPORTUNITY FOR FINANCIAL STABILITY. NO MATTER THE OBSTACLES, NO MATTER THE ODDS, AT UNITED WAY OF GREATER KINGSPORT, WE ARE NOT AFRAID TO STOP TALKING, AND START DOING, BAND TOGETHER, AND TAKE ON THE IMPOSSIBLE. UNITED WE FIGHT. AND UNITED…WE WIN! WE WIN AS SOMEONE WALKS THE ROAD FROM ADDICTION TO RECOVERY… AND LATER ADVOCATES FOR THOSE IN HER PATH. WE WIN BECAUSE A SENIOR STAYS IN HER HOME, RECEIVING A WARM MEAL EACH DAY. WE WIN AS ADULTS ACCESS AFFORDABLE HEALTH AND DENTAL CARE. WE WIN BECAUSE SOMEONE SEEKS HOPE THROUGH A BETTER JOB OPPORTUNITY. WE WIN AS CHILDREN LEARN TO READ… AND HAVE A CARING, PRESENT ADULT IN THEIR LIFE. UNITED WE FIGHT FOR THE HEALTH, EDUCATION AND FINANCIAL STABILITY OF EVERY PERSON IN OUR COMMUNITY. BECAUSE CHANGE DOESN’T HAPPEN ALONE

To live better, we must LIVE UNITED. United Way of Greater Kingsport 301 Louis Street, Suite 201 Kingsport, TN 37660 Phone: (423) 378-3409

WWW.UWAYKPT.ORG www.volunteerkingsport.org

Business Hours

Monday – Friday, 8:00 a.m. – 4:30 p.m. Summer business hours vary