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Union Today | May 2026 Edition

Page 1


PARTNERGROWTH

Administration

Nicholas Guzowski

James Mossbruger

Assistant LO

Caleb Berry

Karen Hansberry

Angela Lieder

Amanda Mancillas

Samantha Marotta

Kristin Shaffer

Closing

Candace Smith

Consumer Direct

Luke Condrich

Funding

Jessica Massey

HVCC

Jacquilyn Coblentz

Internal Audit

Michelle Benson

IT

Tristin Jimenez

Samantha Waight

Marketing

Jason Young

Post-Closing

Salina Horn

Megan Skaggs

Sales

Angelica Howard

Sandra Kokoska

David Voss

Sales Leadership

Cory Cassle

Nader Jomaa

29 NEW PARTNERS!

Servicing

Ashley Chambers

Rachel Guck

Ashley Wagner

Title

Jennifer Mancine

Wholesale Closing

Candy Vitelli

Wholesale Underwriting

Maurice Daoust

15 YEARS

Andrew Del Rey

Shannon Henegar

Jill Lewers

Mark Shea

10 YEARS

Matthew Costello

Kyle DiCapua

Pamela

Mark Langhans

Angela Ondich

Clay

Sherri Scarcipino

Kathleen Sterkel

Teresa Strapp

5 YEARS

Anna

Mayelyn

Annette

Alyssa

Jessica

Matthew

Deborah

Laurie

Brian

Raven

1 YEAR Teal

Victoria

Adelheid

PROMOTIONS ANNIVERSARIES

Cameron Feezel

Samuel Forristal

Silvia

Roman Giannuzzi

Amanda

Kristal Gonsalves

Emira Hadziabdic

Bonnie Hantzsche

Rachel Henderson

Davidson

Marjorie Johnson

Cameron Kemock

Todd

Aubrey

Orion McAvinew

Michele

Amanda Mullins

Selda Ozbek

Brody Peelman

Francelly Perfectti

Karina Reyes

Kyle Ritchie

Charles Sheehan

Amber Short

Brendan Shy

Spencer Simms

Troy Svitak

Jordyn Tavares

Carla Thigpen

Connor Thompson

Jacob Weingart

Jacob Welch

Previous Title: Wholesale Condition Underwriter, SME

New Title: Wholesale Credit Underwriter

Previous Title: Wholesale Closer

New Title: Wholesale Closing Team SME

CASSIDY REASER

Previous Title: Software Developer

New Title: Senior Software Developer

Previous Title: Servicing Oversight Team Lead

New Title: Servicing Ops Excellence Manager

Previous Title: Appraisal Coordinator

New Title: Wholesale Correspondent Review Specialist

APRILNUMBERS

11

RETAIL

BRANCH LICENSES

FUNDED - 2,069 (ADDITIONAL APPROVED)

WHOLESALE CONSUMER

FUNDED YTD - 6,419

DIRECT

FUNDED YTD - 738

TOTAL MUTUAL TITLE

24

15

LO LICENSES APPROVED

TEMPORARY AUTHORITY ISSUED

3 12

LOA LICENSES APPROVED

OPERATIONS/ CONSUMER DIRECT LICENSES APPROVED

APRIL TOP LOCKS

Noah Brader: 29

Tracy Rich: 27

Tim Bullock: 25

Liz Terwilliger: 24

Tim Brigham: 23

Michelle Post: 23

Cynthia Rock: 21

Corey Petree: 21

Robyn Berg: 21

Leanne Murray: 20

TOP10 CONSUMERDIRECT

APRIL TOP FUNDINGS

Noah Brader: 21

Robert Cordova: 21

Tracy Rich: 19

Todd Vercruysse: 19

Robyn Berg: 19

Tim Brigham: 18

Bryson Burt: 18

John Langdon: 18

Brian Barrett: 18

Leanne Murray: 17

APRIL 2026 PRODUCTION SUMMARY

Submissions – 2,635 for $1B. With $1B in submissions in April, we should see $680M+ for May fundings.

Locks – 2200 for $834M. The interest rate market was hot and cold in April…we managed over $800M despite the volatility. Well done! Funded thru this month for 2026 -

Fundings – 1,705 for $674M. Down from March, but still on track for an $8B year for Wholesale.

Broker Partner Count – 3,243 approved Partners. We signed up 41 brokers in April!

Partner Activity – 1228 Broker LOs locked loans with us in April, down from March, but one of our best months all the same. Adding active broker loans is the key to our success.

APRIL TOP PRODUCERS

LOCKS | Bob Yadon:$49.45 million

| Julie Conley:$67.88 million

FUNDINGS | Bob Yadon:$39.84 million

TPO BRAND UPDATE: UNION HOME WHOLESALE

YoY Growth

%

thru this month for 2025$822.9M, YoY Growth 103.3% Funded thru this month for 2024$404.7M, YoY Growth 14.4%

Funded thru this month for 2023$353.9M, YoY Down 57.6%

Funded thru this month for 2022$834.2M, YoY Growth 49.4%

APRIL 2026 PRODUCTION SUMMARY

PCP Partners contributed to monthly totals: 188

Funded Units: 1,079

Funded Volume: $329,230,207

51.7% Retail Volume

Level 5 - Noah Brader - 21 units /$10,008,146 Level 4 - Taylor Briggs - 13 units /$4,776,132 Level 4 - Robyn Berg - 20 units /$4,343,021 Level 3 - Ron Haddad - 11 units /$4,065,805 Level 3 - Leanne Murray - 17 units /$4,061,314 Level 2 - Abe Gallagher - 6 units /$3,034,126 Level 2 - Jackie Davis - 11 units /$2,538,048 Road to Impact - Barry Ransom - 14 units /$3,663,411

IMPORTANT DATES & EVENTS SPOTLIGHT TESTIMONY

PCP Spring Semester Ends: June 30

PCP Fall Semester Starts: July 1

Contact our PCP Concierge Team at PCP@uhm.com to get started! You are wasting your potential if you are not in PCP. No matter how good you think you are at holding yourself accountable, nothing beats having someone in your corner to make sure you do what you say or push you to do more. The crazy part is that the coaches get nothing from your successit is all for the love and growth of UHM. So why would you not want to be a part of this group who lift each other up for nothing else but to watch each other succeed.

SERVICING

Introducing the Servicing Operational Excellence Team!

The Union Home Mortgage Servicing Department is excited to announce the formation of the Servicing Operational Excellence Team. This team will focus on identifying improvement opportunities within daily servicing operations. Its goal is to reduce inefficiencies by implementing technical solutions, updating procedures, and applying lean processes. The team includes Denise Bain, Kelly Johnson, Matt Orloff, Chase Phelps, and Erin Popa, and will be managed by Kassandra Schmiermund.

KASSANDRA SCHMIERMUND
DENISE
KELLY JOHNSON

UNIONHOME UNIVERSITY

Mortgage 101 for 2026 L.E.A.D. Interns

With summer just around the corner, Union Home University (UHU) is excited to welcome our 2026 L.E.A.D. Intern Class to campus. During their first week at UHM, interns will participate in foundational learning experiences led by our UHU Partners, including Mortgage 101 and Leadership 101. These sessions are designed to provide a strong introduction to both the mortgage industry and the professional skills needed to succeed in their careers.

In Mortgage 101, interns will gain a comprehensive understanding of the loan process from application to closing while exploring the key elements of the homebuying process. They’ll also develop a broader awareness of the mortgage industry, helping them build confidence and context for their roles. Through interactive activities and hands-on learning, interns will see how the loan process works in real time and collaborate with team members across departments, gaining insight into the many roles that contribute to a successful experience.

Returning interns will take part in an enhanced Leadership 101 program, a 2-day session led by alumni from our Future Leaders cohorts. This experience focuses on personal and professional development, with topics including DISC assessments, the impact of mentorship, and how individual learning styles influence productivity. Interns will also explore strategies for demonstrating leadership at any level, building strong work habits, and understanding the difference between growth and fixed mindsets. The emphasis on continuous development and leadership will equip our returning interns with tools to set an example for our new interns and develop their leadership skills in their career.

This year’s leader for the program is Megan Robinson, an intern-to-full-time Partner whose continuous drive and partnership shines through each project she takes on. UHU would also like extend their gratitude to the many Partners making this a world class experience for our interns.

We can't wait to welcome our interns this May and see their continued success and development throughout the summer!

We’re Family

CONTINUING EDUCATION DAY

We’re excited to open registration to UHM Loan Officers for our upcoming Loan Officer Continuing Education Day. This live, virtual class will be held on Wednesday, Aug. 12 at 9:00 AM Eastern, and covers your full 8-hour SAFE CE requirement, hosted by OnCourse for full federal compliance.

Seating is limited and there are currently less than 200 spots left, so we encourage you to register right away. This $100+ course cost is fully covered by Mutual Title as a thank you for your partnership!

Please note that cameras must remain on, full participation is required, and no partial credit will be given. If you need additional state-specific hours, our licensing team can assist separately. We truly appreciate your partnership and look forward to having you join us.

Click here to secure your spot today!

LEAVE A GOOGLE REVIEW!

Your reviews help us grow and spread the word about Mutual Title.

ATTN Loan Officers: when you leave a review, we turn it into a custom social graphic that we feature on Facebook and LinkedIn, giving you great content to share and boost engagement on your own page. Click the image to leave yours today!

How to Refer Others to UHIS

For friends and family referrals, we recommend having them email us at agent@unionhomeinsurance.com since they won’t be in Encompass. From there, our team will follow up directly and collect the necessary information over the phone, while also tracking where the referral originated based on the email.

If a Partner refers a client and the client reaches out to us directly, they can conveniently use the link available on our website.

Lastly, if a Partner is reaching out on behalf of a client to obtain a quote, they can send over an Encompass screenshot along with the client’s contact information, and our team will take it from there by connecting with the client to gather any additional details needed to complete the quote.

Don’t Miss Out on Discounts!

Loan Officers should keep two key discounts in mind when quoting: the advanced quote discount, and the package discount.

The advanced quote discount applies when a quote is completed 7–14 days before the closing date, helping maximize savings.

The package discount is available when clients bundle their auto and home insurance, which not only lowers their rate but also gives access to more carriers, since some do not offer home-only policies.

NEW BUSINESS POLICIES IN APRIL

IF YOU HAVE WORKED WITH OUR TEAM IN SOME CAPACITY, WE WOULD LOVE YOUR FEEDBACK!

HOST A FINANCIAL EDUCATION WORKSHOP!

We are excited to announce that we’ve renewed and expanded our workshop catalog!

We offer the following workshops, which come premade with handouts, certificates, and a training guide – making it easy to host a workshop in your community at any time.

Please email us at foundation@uhm.com to request the workshop(s) you would like to host.

MARKETING

Tampa Bay Rays Season Check-In

The TB Rays are currently 2nd in the American League East, with a 23-12 record! As the Official Mortgage Partner of the Rays, we’ve loved seeing all the highlights from Tropicana Field.

The Union Home Mortgage Outfield Wall has also been installed at Tropicana Field, and it’s ready to see some home runs! See footage of the installation here.

We’ve already had some pitcher’s mound exposure this season! Click here to see a video of how the paint gets put down.

We are also thrilled to announce that Union Home Mortgage is officially the Presenting Partner of Rays.TV! Bill recently joined the broadcast booth and reflected on the honor of becoming the Rays’ Official Mortgage Partner. See a clip from his segment here.

Enter Our TB Rays Experience Partner Sweepstakes!

ongrat Round Winner ScottWalt

This MLB Season, we’re giving away a UHM exclusive Tampa Bay Rays experience to three lucky winners and their loved ones! Each winner will receive a round-trip flight, hotel stay, and tickets to a Rays game for themself and 5 guests, all expenses paid. To enter:

Follow UHM on Instagram, Facebook, and LinkedIn

Follow Bill Cosgrove on LinkedIn and X

Fill out this survey showing you completed all the steps: Survey Link

FOLLOW UHM SOCIALS

SECURITY AWARENESS

International Travel Work Reminder

With summer travel approaching, please remember that working from outside the United States requires advance approval.

If you plan to travel internationally and need to access UHM systems (email, Office apps, or your UHM laptop) while abroad, you must submit an International Travel Request in SupportU before you leave.

What to Know:

Submit your request in SupportU. Include your travel location and dates. Requests are reviewed based on security and access requirements.

Planning ahead helps avoid disruptions and ensures secure access while traveling.

Phishing Reminder

PLEASE REMEMBER TO USE YOUR “REPORT PHISH” BUTTON IN THE TOP RIGHT CORNER OF OUTLOOK!

QUICK TIP: The “Report Phish” button is also available on mobile! Reference this SupportU article on how to report these emails: Article

IT

Improvements to Software Installations & Updates

Starting Tuesday, April 28 , IT is introducing a streamlined software delivery process to improve installations and updates across all company devices. This change will support greater security, reliability, and consistency for all applications. th

What is Changing?

Software installations and updates will be delivered automatically through the Company Portal application.

Most of these updates will happen silently in the background to minimize interruption.

What Action is Needed?

While impact will be minimal, Partners need to act if they receive a notification.

Notifications will vary based on the update needed (Install/Uninstall/Software Update).

For a full explanation on these notifications and how to interact with them, please review THIS SupportU Article.

What’s New: Analyzer Assistant

The Git R Done team is hard at work continuing to deliver enhancements to the Analyzer Assistant. These recent updates focus on making asset and credit reviews faster, clearer, and more consistent. Keep an eye out for more releases and updates coming soon.

4/27: Asset Analysis

Enhancements

Improved asset insights directly in the dashboard

Clear identification of deposits that may need review

Better handling of gift funds and seller funds for cash to close

5

/

20: Credit Analyzer Enhancements

Automatic validation of credit data against the LOS Key credit factors (inquiries, bankruptcies, lates, collections, loans) highlighted in one place Reduces the need to review physical credit report documents

May Conversation Starter: Growing Together

May is often associated with growth, new beginnings, and fresh opportunities to stretch ourselves. At work, growth doesn’t happen in isolation. It’s shaped by the partners around us, the support we receive, and the environments where we feel safe enough to try something new.

This month, we invite you to reflect and connect through a simple question: What helps you feel supported as you grow or try new things at work?

Whether it’s encouragement from a teammate, space to ask questions, thoughtful feedback, or feeling trusted to take a chance, these moments of support help create a culture where everyone can learn and thrive. Sharing your perspective and listening to others can uncover small actions that make a big difference in helping everyone feel they belong.

Let’s use May to grow not just individually, but together by creating space for curiosity, support, and inclusive connection in every conversation.

Scan to sign up for Coffee + Conversation and keep meaningful connections growing, one conversation at a time. You will be paired the following month after sign-up.

BIRTHDAYS

5/01

SheilaBraun

JohnCriscione

JamesOehme

NickVagnetti

5/02

AdrienneBostic

LatashaBranch

DaleBrown

GianniDepaola

RonaldHaddad

FayHoffman

CarsonMellott

ShannonPohl

ShaunaSchoen

JonathanWhitlock

5/03

JoyAnderson

RobynBerg

GailBooth

EmilyCorne

JeremyFrase

LisaMyers

MichelePoulin

ChristiannaRichardson

SeanSmith

ChristinaTumblison

5/04

EmiraHadziabdic

JessicaJones

TammiThorp

5/05

ThomasBeck

EmileBurns

JackieDavis

JakubDyczko

EricMaldonado

MalloryMcGee

SofiaRego

5/06

GarrettAlig

JamesBoston

DavidGaree

May-YangLee

SamuelLewis

MichaelPickett

RichardRodriguez

BrendanStefancin

5/07

AshleyAli

ReidAmmer

KristyMansell

5/08

KassiCansler

LukeCondrich

JohnDeleva

AndrewRassel

5/09

BeckyBosch

ShannonMars

DarwinMcmurray

5/10

Whitney Beaubien

Benjamin Jackman

María Oyervides

5/11

George Dover

Johnny Ly

Anthony Piper

5/12

Kimberly Copp

Sarah Merecicky

William Oddo

Chirag Patel

5/13

Kimberlee Blair

Ariel Crowley

Cameron Cupach

Andrew Hoover

Michael Johnston

Stephen Micham

Alissa Penkava

Acacia Rene

Ann Sexton

Sonya Stepanyan

Flint Theobald

5/14

Jeffrey Aurand

Matthew Deckert

William Stilwell

Nicolas Zevchek

5/15

Christopher Britton

Noah Manner

Jolie O'Farrell

Sharyn Peters

Charles Sheehan

5/16

Ashley Houser

Sarah Turchon

5/17

Kelly Harris

Gabriel Santiago

Risha Shine

Laurie Walsh

5/18

Evan Banner

Jennifer Bunton

Mark Bynum

Jay Eakins

Erich Earhart

Gayle Frascati

Allison Jones

Judy Liberty

Lashonda Mack

Brian Mathisen

Keith Mollohan

Nicole Ortiz Pacheco

Joshua Teti

5/19

Yara Awada

Stacy Beauchamp

Patrick Fox

Nancy Lowe

Jordyn Mascarella

Jennifer Mcfarlane

Tiffany Mcnutt

Marissa Meadows

Juan Salinas

5/20

Caveh Azadeh

Richard Christianson

Jill Lewers

David Peters

Raven Santa Maria

Laurance Wisher

5/21

Mark Gelbman

Amelia Gima

Sarah Hilmes

Susan Mann

Karen Reynolds

Bethany Voelzke

5/22

Elizabeth Casteel

Courtney Castricone

Katrina Lee

Hollyanna Liles

Ada Pacheco

Carmen Pyrtle

5/23

Nancy Anderson

Patricia Brewer

Nikki Goins

Christopher Roberts

5/24

Mayelyn Draper

Jeffrey Dunlap

Sandra Goforth

Mark Goins

Kathy Mann

Brian Mccarthy

5/25

Jacob Doerge

Karrie Kemery

5/26

Marina Dieker

Thomas Lamaida

Georgett Posey

5/27

Elyse Clarke

Joel Higgins

Patricia Howard

George Lott

Jordyn Tavares

John Wagoner

5/28

Abraham Amiri

Robin Brueckner

Rebecca Carpenter-Wertz

Mayra Magana

Brent Pieffer

Darcell Smith

Robyn Tidwell

Amber Vogt

Karen Williams

5/29

Stacey Geiger

Benjamin Harris

John Reid

5/30

Brande Loflin

Stacy Schlicher

Katie Schoenwetter

Alyssa Smith

John Thorn

5/31

Donald Griffiths

Connie Hill

Marla Hoffman

Jordan Kurahara

Kimberly Weisgerber

Ron Zach

UPCOMINGJUNEBIRTHDAYS

6

6/03

Mewael Ghebremichael

Hannah Nowers

Erma Russell

6/04

Kelly Bricker

Amy Ebert

Debra Manning

Aaron Marentette

6/05

Ann Aber

Janet Cottingham

Rocco Destefanis

Samuel Lock

Maura Lovett

Xiaoli Ren

Todd Vercruysse

6/06

Scott Anderson

Samantha Bostic

Kathryn Hruby

Ryan Jarosz

Anna Landis

Weronika Rapacz

Craig Standring

6/07

Sherri Bennett

Heather Blanz

Tara De Franco

Tammy Goettl

John Gunn

Taylor Harpster

Tram Tran

Brady Unger

PARTNERPULSE

GBSB Tour Wrapping Up!

The 2026 GBSB Tour is nearing the finish line! Our final stops are coming up in May & June in Philadelphia, Charlotte, Indianapolis, and Cleveland. We’ve heard so many insightful ideas and smart suggestions throughout the tour, and can’t wait to implement those when the tour concludes. Plus, a special shout out to our Travel & Admin team for pulling off so many successful back-to-back events!

PCP Spring Impact Was a Home Run!

On April 29-May 1, PCP member Partners gathered in Downtown Cleveland for PCP Spring Impact!

This opportunity to connect with and learn from each other reinvigorates the passion our Sales Partners have for the business and helps them grow.

Interested in the next event? Contact the PCP Concierge Team: PCP@uhm.com

HOME&HEALTH

MAY WELLNESS TIPS:

Maintain positive mental wellbeing with these tips and more here!

Start your day with a good-for-you breakfast or drink, like coffee or tea. Start with your strengths - work on something you’re good at to build selfconfidence, then tackle a tougher task. Think of something in your life you want to improve, and determine one small step you can take toward that goal.

Be a tourist in your own town. You may be surprised what you discover in your own backyard!

Try prepping your lunches or picking out your clothes for the week for a sense of control.

Practice forgiveness. People who forgive have better mental health and are more satisfied with life. Send a thank you note, letting someone know why you appreciate them. Take 30 minutes for a walk in natureproven to increase energy levels, reduce depression and boost wellbeing. Enjoy 15 minutes of sunshine! Reach out for help when you need it from a mental health professional.

MAY HOME TIPS:

May is Mental Health Month! Spring has Sprung!

As your yard takes shape and your gardens come into bloom, make sure you can see the beauty by washing your windows!

Service your grill before you fire it up for the summer! Make sure it’s clean and that any gas hoses / connections are secure. Rather than using a grill brush, which can get left behind and end up in your food and become a health risk, try cleaning the grill with an onion half - gives an added seasoning benefit!

Mulch your landscaping / garden beds with 2 to 4 inches of mulch to prevent evaporation and keep weeds in check. Plan for 1 cubic yard of mulch to cover 100 square feet.

GLASSDOOR RESOURCES

WE WANT TO HEAR FROM OUR PARTNERS!

We always aim to deliver a World-Class Service to both our customers and Partners. The feedback from UHM Partners is of the utmost importance to our culture and organization as a whole.

Please take a moment and share your experience as a UHM Partner with us on Glassdoor.

LEAVE YOUR REVIEW

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Union Today | May 2026 Edition by UnionHomeMortgage - Issuu