Thriving in the Pandemic - The Edge, a UnionBank Publication | Dec 2021 by Unionbank_TheEdgeMagazine

2020 Best Cash Management Bank Philippines 2020

Top PESONet Volume Contributor

Best Digital Collaboration - Philippines (Retailer Financing Program - TrueMoney)

2020

Best SME Banking Solutions Provider 2020 - Philippines

Best Social Media Project - Philippines (UBGL Trade Connect) Best SME Bank in the Philippines (2020)

Winner: Outstanding Blockchain Initiative for Customer Experience (Financial Supply Chain)

Best Social Media Marketing Campaign (UBGL Trade Connect)

Winner: Best Customer Loyalty Program (UnionBank GlobalLinker)

Best Retail Bank 2020 (Digital RM)

Highly Acclaimed: Outstanding Customer Experience for Digital Payments (The Portal)

Winner - UnionBank GlobalLinker

Winner: Best Customer Relations & Brand Engagement Initiative (UnionBank GlobalLinker)

RATE YOUR FINANCIAL SERVICE PROVIDER TODAY

One of the Most Helpful Banks in the Asia Pacific During the COVID19 Pandemic

Best Digital Wealth Management Service Provider – Philippines UNION BANK PHILIPPINES BEST DIGITAL WEALTH MANAGEMENT SERVICE PROVIDER PHILIPPINES // 2020

2021 Best in APAC “Social, Sustainable & Responsible Banking” (UBP Retailer Financing Program - TrueMoney)

1st for Best Service in the Philippines among domestic banks

Winner: Outstanding Leadership in Customer Experience - Team (UB Business Banking Squad) Digital Bank of the Year Best Blockchain Project (Bonds.PH) Best Corporate Payment Project (Mobile Check Deposit for Business) Best Financial Artificial Intelligence Project (Online Sellers Model)

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Digital Team of the Year - Regional (Blockchain Center of Excellence Team led by Cathy Casas)

Best Bank Transformation, South East Asia 2021

Winner: Outstanding Innovation in Digital CX - Fixed Income (Bonds.PH), The Digital Banker Highly Acclaimed: Outstanding Blockchain Initiative for Customer Experience (Bonds.PH)

Best Local Currency Bond (Union Bank of the Philippines - 6.8 billion pesos tier 2 capital securities) Best Structured Finance Deal (HC Consumer Finance (Philippines) 8 billion pesos senior secured syndicated term loan facility)

Fastest Growing Fintech Company, South East Asia 2021

Winner: Best Private Bank for Succession Planning Winner: Best Private Bank – Philippines Best Bank for Financial Inclusion Program 2021 (South East Asia) Best Universal Bank South East Asia 2021

Best Bank for Customer Experience, Southeast Asia 2021 Best Digital Payment Facilitator Philippines2021 (Bux)

SME Bank of the Year - Philippines 2021 Financial Inclusion Initiative of the Year 2021

Best Retail Bank in the Philippines

Credit Card Initiative of the Year 2021

Most Recommended Retail Bank in the Philippines and in Asia Pacific Most Helpful Bank during COVID-19 in the Philippines and 6th in Asia Pacific

Best Data Management Initiative (Data Vault under Enterprise Data Services) Best Mobile Banking Tecnology Implementation (SME Business Banking App) Best Process Automation Implementation (for Digital Account Opening and Enrollment under Transaction Banking)

Excellence In Customer Experience - Banking Industry Philippines - Mobile Experience

Best Bank in the Philippines 2021

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+ ABOUT THE ISSUE Digital innovation has brought about the onset of unique and creative financial solutions that have helped businesses grow and develop. Yet, there are inconvenient truths that have surfaced from these digital payment innovations – more apparent with the decline of checks and cards. Filipinos have found better alternatives and adapted to the new way of doing business digitally. Businesses are opting to move away from these traditional payment methods. There have been gradual changes in behavior in the way funds are disbursed from the more conventional paper-based checks to digital means. Cards business has also declined due to the dependency on the e-Commerce business and the emergence of better ways to settle payments. The confidence in digital alternatives has provided sufficient needs while maintaining security and increasing efficiency. Digital Value Transfer, or transactions of information by digital means, be it monetary or nonmonetary value, only continues to go up. And as more and more businesses ride this wave, some have only touched the digital tip of the iceberg.

THE EDGE TEAM

EDITOR-IN-CHIEF Ramon Duarte

SENIOR ADVISORS Dino Velasco IV Gerard Darvin May Buencamino James Morris Ileto

MANAGING EDITORS Mourese Soriano Jaries Villavicencio

ASSOCIATE EDITORS Bianca Gelido Rachelle Real-Tolentino

CONTRIBUTORS Mara Garcia Jose Paulo Rufo Mellavina Rose Gutierrez

CREATIVE ARTISTS Patricia Anne Montecillo Angelika Mae Mozo Genielyn Soriano

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TABLE OF CONTENTS

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AWARDS (2020 TO 2021)

ABOUT THE ISSUE

TABLE OF CONTENTS

WELCOME REMARKS

MESSAGE TO U

THRIVING IN THE PANDEMIC: CONNECTING COMMUNITIES THROUGH DIGITAL CAPABILITIES

AIMING FOR DIGITAL RESILIENCE: #CYBERSURE PROTECTION FROM RANSOMWARE ATTACKS

OUTSTANDING LEADERSHIP IN CUSTOMER EXPERIENCE

THE PATH OF DIGITAL RESILIENCY

TOP PICKS FOR CLIENTS: IN-DEMAND SOLUTIONS FOR YOUR COMPANY

As we move into the second half of the year, we must come face to face with more hurdles and barriers. Preparations should also be in place to continue our digital journey in this new normal. And these are what we would like for everyone to discover in this issue of the EDGE.

There are always opportunities to overcome any disaster that people Traditional industries were compelled face. History shows us how we have to embrace digital solutions, continued to rebuild, reorganize, and and most of these have become thrive our path to a better tomorrow. obstacles that hampered the growth As the great Marcus Tullius Cicero, of organizations. Yet, we persisted one of the leading political figures of on, and some have not just survived the late Roman Republic, inspired his but thrived during these uncertain comrades: Fortis est non pertubaris times. in rebus asperis – the strong do not falter in adversity. Without a doubt, the pandemic accelerated our digital transformation strategy and the digitalization of different industries. But as we continue to venture into this new digital era, we should never forget humanity’s capacity to manifest resilience, innovation, and creativity during extraordinary circumstances.

Ramon G. Duarte Executive Vice President Tribe Chief – Corporate, SME, & Platforms Development rgduarte@unionbankph.com

It stands to reason that we must apply these capacities in our digital shift. The practice of digital resilience means that, to the greatest extent possible, we must close the gap between future-proofing individuals and providing high-quality data and resources. This approach allows us to prepare for any circumstances that can impede our digital growth.

Breaking the barriers of digital transformation gives rise to the resilience of organizations and communities, utilizing technology to promote financial inclusion for sustainable prosperity, particularly of the unbanked and the underserved – part of our drive to ‘Tech up, Pilipinas.’

WELCOME REMARKS

We entered 2021 uncertain of the challenges that organizations might face as the pandemic disrupts the economy. Digital innovations have made a milestone in the financial and payments sectors but at the same time, they have uncovered inconvenient truths with traditional modes of transactions such as the gradual decline of checks and cards.

Message to U

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2020 became a significant year for us as the pandemic accelerated our plans to become more agile and disruption proof. Our investment in our digital transformation has allowed us to flourish amid the pandemic, with digital banking transactions and digital account openings seeing a huge rise. And because of this, we would like to thank our customers and partners for their continued support. We understand that digital transformation trends create a big impact how organizations engage its customers and vice versa. The evolving needs of cash management is at the forefront of the trend and these modern solutions should move outside the simple processing of payments and receivables. As we continue to provide you with the best banking experience, it is our goal to keep up with these changing technology trends and be a step ahead of the fastpaced environment of business.

We will continuously commit ourselves to be the Philippines’ leading digital bank to best serve the growing needs of Filipinos everywhere. We trust that The Edge will be a welcome source of information for our clients and customers as they adapt and expand to take advantage of the country’s growing digital economy.

Dino N. Velasco IV Corporate Product Management Head dnvelasco@unionbankph.com

Gerard DR. Darvin Corporate Solutions Head grdarvin@unionbankph.com

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As businesses adjust to the next phase of the pandemic and restrictions ease, they continue to look for ways to recover, rebuild, and catch up in this new normal. The impact of COVID-19 has delayed production, service delivery, and even forced layoffs just to name a few.

Businesses are now relying on each other to overcome new hurdles and regain what they lost in the pandemic. These networks of organizations, from suppliers to distributors, aim to create a symbiotic relationship in which they can continue to thrive in this rapidly changing environment.

Union Bank of the Philippines (UnionBank) has a 2-pronged approach to help businesses and their communities operate more efficiently. First, the bank needs to understand the pain points of its business customers and the players in the supply chain. Then, the bank co-creates innovative solutions to help businesses bounce back and get back on track.

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Engaging Ecosystems

The goal of UnionBank is to answer the needs of its business clients and the ecosystems they belong to - a synergistic community bridged by the Bank focused on providing the right digital solutions to thrive in the years to come. Technological advancement has changed the ideas of how a business is done. With the right digital solutions, this business ecosystem interacting with each other can create competition and cooperation that is sustainable. An ecosystem allows businesses to support each other and meet the needs of their clients. This ecosystem, which allows the mediation between supply and demand, provides an opportunity for businesses to collaborate and focus on more relevant client needs. “There is a valuable link among businesses in an ecosystem. This link allows them to feed off of each other,” says Gerard Darvin, Head of Corporate Solutions. According to Banking Hub, this is best described as the “1+1=3” principle in which customers gain more collectively than from services provided individually. An Asian Development Bank (ADB) survey states that 65.9% of businesses temporarily closed when the Enhanced Community Quarantine was put into effect last year. Among those enterprises, 29.1% were still open but with limited operations, while 4% remained fully open. Only 1.1% of those survey closed permanently. To revive operations, this is where UnionBank’s ecosystem comes in. The Bank’s strategy is to create an ecosystem that can provide opportunities for growth for every business and bring back operations at full capacity. This relationship model focuses on the relevant needs of the customer and addresses the pain points by enabling communities with the right solution to help them digitize.

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“Digital is the way to go, and we’re making it easy for our customers,” says Mr. Darvin. UnionBank continuously engages with anchor businesses with established communities of small- and medium-sized businesses. Anchors such as realty corporations, fast-moving consumer goods, government institutions, LGUs, logistics, healthcare, and online marketplaces are some enterprises that UnionBank can tap to create an ecosystem where communities can thrive.

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Embedding Digital Solutions

“When these anchors are onboarded, our goal now is to help digitize their system and provide a base solution to assist them in deploying capital to their communities,” according to Mr. Darvin. “This is where digital innovation becomes a central part in creating a network of businesses that can work together and deliver to its customers.” A survey from the Philippine Banking Sector states that if businesses want to accelerate their growth, they must onboard clients digitally. But there is a current challenge in communities —there has been a considerable gap in communicating their business direction or a lack of the trickle-down effect. By tapping the anchors first, UnionBank addresses this gap and creates a connection that focuses on customer-centricity.

As UnionBank continues to onboard anchors, it can create an opportunity to go “downstream” and further digitize the system. The assumed leadership role of the anchor businesses allows the Bank to identify these small- and medium-sized communities and offer the right solutions for their needs. UnionBank has been working on a new corporate cash management system to improve the business banking experience with its current direction towards digitization. The Portal combines the Bank’s cash management solutions into one platform and handles the demands of heavy day-to-day transactional activities while also accessing it on the go. Clients can process various types of banking transactions in one hub. The Portal houses all disbursements and collections facilities in a single platform providing ease of use and accessibility 24/7.

It leverages blockchain to automate financing and extend credit to SMEs through a community-based lending program. Through the Bank’s SCF platform, communities can settle their trade and avail financing within minutes - a process that would usually take weeks to complete due to the risk-heavy manual processing of invoices and payments. UPAY is also a product of the Bank that consolidates several payment methods and provides a single integration point for your collection needs. It offers a white-label payment page hosted and operated by UnionBank to enable immediate collections of payments from payors.

Head of Corporate Product Management Dino Velasco understands that an anchor company has a significant influence in sharing information and endorsing these innovative products in the cluster or region. The current goal of the Bank is to make the digital onboarding experience better by doing it self-service, which makes it effortless.

Mr. Dino Velasco shares that the Bank is prepared to help anchor businesses surrounded by the players in their community and create an ecosystem that is supported by the right digital solutions. “As we continue to build these communities, UnionBank hopes to provide efficient and reliable digital platforms that will flourish in the years to come and help reach our goal to tech up Pilipinas.”

“Customer-centricity is at the heart of our strategy, and we want to deliver products, services, and experiences to create better customer satisfaction and loyalty,” Mr. Velasco adds.

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Another product of UnionBank is the Supply Chain Financing (SCF) platform which assists communities of corporate buyers and sellers in achieving better cashflows through platform-based document presentment, payable settlement, collections, and payments processing with an instant financing option.

AIMING FOR DIGITAL RESILIENCE:

#CYBERSURE PROTECTION FROM RANSOMWARE ATTACKS By: Mourese Soriano, Mara Garcia, and Jaries Villavicencio

The need for digital resilience continues to rise as organizations are at risk of cyberattacks – malicious acts intended to steal data, damage assets, and ultimately threaten to stop daily operations. The most prominent type of cyberattack growing in recent years is ransomware, with reports on global ransom demands reaching as high as 11 million dollars. “Ransomware has become so prevalent that it’s being sold as a service,” said Joey Rufo, Chief Information Security Officer of Union Bank of the Philippines. “Various cybercrime syndicates can buy ransomware variants. Syndicates don’t need to create one, as they can buy one at an underground marketplace.”

RISE OF RANSOMWARE ATTACKS Ransomware, a type of malicious software, is designed to restrict the users’ access to the computer system or files until a sum of money or ransom is paid. Organized cybercriminals or cybercrime syndicates usually target organizations to get the best chance of obtaining vast amounts of money. Over time, it has become a profitable venture for cybercrime syndicates. According to a report by UK-based cybersecurity firm Sophos, 42% of organizations surveyed in the Philippines were hit by ransomware attacks in 2020, increasing 12% from the previous 30% in the 2019 report.

Despite the increasing reliance on digital technology, most organizations are still unaware of the cybersecurity risks that come with it. “As the country moves forward in an increasingly digital landscape, these organizations should never neglect the preventive and mitigation measures against security attacks so they can grow and thrive in this ever-changing environment,” said Mr. Rufo.

RANSOMWARE TOOLS, TACTICS, AND PROCEDURES

PROTECTION FROM CYBERATTACKS According to the report from Sophos, the Philippines is less able to stop ransomware attacks compared to the global scale. However, Philippine organizations can deal better with these attacks when they hit and is better at restoring backup data (88%) than the global average (57%). The report states that the Philippines is the most prepared to recover, with 83% of responders having a complete and detailed business continuity plan and disaster recovery plan.

Ransomware is usually delivered in two ways. The first one is through a phishing email with malicious attachments or files. Once the employee downloads the infected attachment, the ransomware takes over the computer and later spreads throughout the organization’s network. The second way is by exploiting the vulnerabilities in the Internet-facing IT assets of the organization (e.g. public websites). Upon gaining entry, the cybercriminals trigger the propagation of the ransomware, rendering the organization’s services and information inaccessible to the customers. After the files are encrypted (or stolen in some cases), the cybercrime syndicates demand payment, typically in the form of cryptocurrency such as Bitcoin. “The end motivation for the syndicates is always financial in nature,” said Mr. Rufo.

“There’s no silver bullet to protecting everything, but you must always ensure that you’re able to protect, prevent, respond, and recover to any cyber threats,” said Mr. Rufo. “UnionBank is always focused on protecting its systems from emerging threats – employ the correct controls to maintain security and protect our assets at every level.”

To continue fighting against cybercrimes and strengthen cybersecurity, organizations must ensure that preventive and recovery measures are built at every level. One major component in cyberthreat prevention mentioned by Mr. Rufo is identifying critical assets of the organization and building disaster recovery sites. A comprehensive and multi-layered cybersecurity program can be developed to protect IT systems and digital assets from evolving security attacks. Effective implementation of anti-malware tools and controls is essential to ensure proper prevention, detection, response, and recovery. “In terms of digital resiliency, UnionBank employs a disaster recovery site if one of the sites gets affected with ransomware,” according to Mr. Rufo. A cybersecurity incident response team is also available 24/7 to immediately act if there is any detection of ransomware attempts. He added that the Bank deploys next-generation endpoint security protection in all employees’ work-issued laptops or computers. The protection ensures that endpoints or enduser devices like desktops, laptops, or mobile devices are appropriately monitored anytime and anywhere. Other critical factors in preventing cyberattacks are regularly keeping an up-to-date backup of data and employing a disaster recovery site, a secure location that an organization can temporarily relocate to after a security breach or natural disaster. Lastly, organizations should have a robust security education campaign and regular simulation exercises to promote and maintain the vigilance of employees against cyber-attacks.

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Focused on reinventing transaction banking services and augmenting the banking experience to be smooth and seamless, the team led by two executives built and delivered customercentric scalable solutions. A solutions leader with an in-depth understanding of client requirements teamed up with the corporate product leader to create services and corporate products that harnessed technology and at the same time remained customercentric and user-friendly. The Transaction Banking Center delivered several notable solutions amidst the pandemic, namely - The Portal, their flagship and all-in-one banking solution for businesses that allowed customers to have an enjoyable banking experience and the Financial Supply Chain - a flagship use case of blockchain dedicated for process improvement and secured loop for clients with their partners/SMEs that captured the essence of customercentricity.

“No one, not even the experts, could have predicted the situation the whole world will be put through.” – Ramon Duarte, Tribe Chief of Corporate, SME Products, and Platforms Development. Organizations continue to face multiple challenges this past year because of the COVID-19 pandemic. These challenges pose different issues that block the day-to-day activities of companies and can ultimately hinder their growth. Even during these challenging times, there is always an opportunity to pivot and embrace the path to becoming digitally resilient. Businesses that are digitally resilient can turn digital threats into opportunities, allowing them to reinvent their strategy and overcome situations.

The Bank, making sure its customers stay safe, streamlined bulk account-to-account transfers to a UnionBank account or other bank account holders through the batch electronic funds transfer made available for intrabank UnionBank batch fund transfers and PESONet. The process highlighted the ease and convenience of going digital for the Bank’s corporate clients versus processing transactions through traditional over-the-counter banking or paying via checks, especially during the enhanced community quarantine. Dropping the fees encouraged corporate clients to bank digitally without having to worry about incurring additional costs. 2

When the lockdown was imposed in Metro Manila, a flood of inquiries came from concerned clients, particularly with payments and collections. 1

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The Edge Magazine, Gamechanger (2020), “Better Than Usual,” p. 9 The Edge Magazine, Gamechanger (2020), “Better Than Usual,” p. 10

Cash was already being edged out in different countries as urban consumers frequently paid via apps and cards for even the most minor purchases. The Philippines was one of the region’s early movers in digital payments. Living in the current new normal has further accelerated the shift towards cashless, raising recently developed calculations for businesses and enriching the digital payments industry. 3

Customers are also getting accustomed to paying their bills and taxes digitally; such was the case for Juanela Villaseran, an executive assistant to the family council of Ortigas & Co. who manages their finances. The pandemic forced her to make transitions and adjust because of how she manages different transactions manually.

What was once a laborious process of preparing checks, lining up in banks, and wasting precious time just to process requests became a simple payment through mobile banking. Most people now avoid queuing up in bank branches by accessing their accounts directly from their computers, tablets, or smartphones.

“What was once a laborious process of preparing checks, lining up in banks, and wasting precious time just to process requests became a simple payment through mobile banking. Most people now avoid queuing up in bank branches by accessing their accounts directly from their computers, tablets, or smartphones.”

Having the unique experience that companies faced over the past year, companies now are digitally resilient. Testing the waters is a thing of the past, as digitally transforming their business became a priority. Recognizing online scams such as phishing and protecting their digital identity and reputation are crash course learning that allowed them to bounce back over the past year. They understand more than ever the risks online, but companies are now equipped and knowledgeable in resolving matters when something goes wrong. 5

This transition propelled the rise of Digital Value Transfers. By definition, digital transactions enable the secure transfer of value online – be it a monetary or non-monetary value. Digital transactions facilitated creating distributed and shared economy applications allowing individuals to create value by monetizing their resources securely. 4

Peachey, K. (2020), More than half of all payments made by card even before coronavirus,

https://www.bbc.com/news/business-5290526 4 The Edge Magazine, Redefined (2020), “The Rise of Digital Value Transfers,” p. 9 5 BBC News (2020), How to become more digitally resilient, https://www.bbc.co.uk/programmes/articles/3RtjbC7Bd4tvTMKPhRmrKtH/how-to-become-more-digitally-resilient

A compilation of the latest digital banking innovations that businesses need most. Innovative banking solutions are an increasingly critical part of any business in this digital era. Instead of rows of filing cabinets and long lines in bank branches, banking solution systems have created a seamless and convenient alternative that surmounts traditional banking through its digital and manual innovations that companies are now more open to embracing.

TOP PICKS FOR CLIENTS IN-DEMAND SOLUTIONS FOR YOUR COMPANY

But finding the best personal banking services for your financial needs doesn’t need to be complicated. The factors that go into evaluating available options can include convenience, fees, and so on. Your company needs to consider how essential each item is to your goal or other factors you need to consider. When thinking through your needs, know that UnionBank’s banking services can provide you with plenty of conveniences and even more peace of mind. Here are the best banking tools to help keep your company thrive.

THE PORTAL ALL IN ONE BANKING PLATFORM OFFERING SUPERIOR CUSTOMER EXPERIENCE Large businesses are currently on the lookout for solutions that are not only convenient and flexible but also safe and secure. The Portal handles the demands of heavy day-to-day transactional activities while also accessing it on the go. Clients can process various types of banking transactions in one hub. The Portal houses all disbursements and collections facilities in a single platform providing ease of use and accessibility 24/7. Going beyond the essential functions of a standard digital banking tool, The Portal enables businesses to digitize their banking transactions and seamlessly collect and disburse funds. It's first to offer the following features for corporates:

• Single Sign On: Clients with multiple businesses or under numerous subsidiaries can access all their businesses with a single login. Clients can easily switch between them without having to log out. • Tailor Fit Customization: Setting up is flexible and easy to accommodate any approval requirements, even the most complex ones. • Fully Featured Mobile App: This allows users to manage their accounts, initiate and approve transactions on the go. • Digital Account Opening: Clients can now open a business account and enroll in The Portal without submitting physical documents or visiting a branch.

MOBILE CHECK DEPOSIT Snap. Fill Out. Submit Conveniently Deposit Check for Businesses through the Mobile Check Deposit (MCD) is a feature of The Portal app that allows businesses to submit their check images to UnionBank for deposit. MCD makes doing business transactions as convenient and safe as possible for customers despite the pandemic, regardless of how our customers choose to transact (in this case via check). Through this service, corporate clients can deposit their checks via the app without lining up or running the branch to meet the clearing cut-off time.

Step 1: Fill in the following details on the back of your check: • • • •

Unionbank of the Philippines Your company’s UnionBankaccount number Date of deposit Your Signature

Step 2: Capture a photo of the front and back of your check using the app

Step 3: Submit and wait for the successful status of your transaction to confirm the deposit to your account.

ELECTRONIC FUND TRANSFER Real Time, Secure and Efficient Transfers through The Portal The Electronic Fund Transfer product in the Portal captures a wide range of customers in various industries such as oil companies, manufacturing companies, importing companies, etc. The convenience of this feature reduces the manual processing of the transactions from the traditional way of banking over-the-counter or paying via checks by enabling clients to process all their transfer instructions via the web. Clients can enjoy all the features, including single and batch transaction initiation, the ability to schedule transfers, download reports, easily monitor transaction status, notify beneficiaries, and the option to pre-enroll beneficiaries. Through the Portal, clients may process all their various transfers instructions safely, straight through, and hassle-free in just a single platform.

BILLS AND TAX PAYMENT Skip the Lines Pay All your Bills and Business Taxes Online Facilitate all your business payments with the most extensive list of government and utility billers. No biller enrollment is needed. It equips businesses with the ability to collect from their customers and make a convenient way to pay utility bills and other payables online - aiming to do away with traditional branch counters when making payments. In pursuit of a faster, secure, and convenient tax payment service, the Bureau of Internal Revenue (BIR) also partnered with UnionBank to offer an alternative payment channel, where taxpayers can settle their taxes online through the Bank’s web and mobile application - The Portal. They can select BIR from the list of billers, specify their account details, and pay. Businesses will no longer have to queue in branches to pay for their bills and internal revenue taxes.

UPAY Simplify Your Payment Collections UnionBank Payments and Collections Solution or UPAY is a payment platform that consolidates several payment methods and provides a single integration point for your collection needs. It offers a white-label payment page that is hosted and operated by UnionBank to enable immediate collections of payments from your payors. UPAY offers the following features: • Single Integration for Several Payment Methods: Enable available payment capabilities with a single integration point via the white-label page or the preferred payment options. • Real-Time Transaction Confirmation via API: Receive an immediate notification for every successful transaction to trigger the posting of payment. • Interbank Collections: Collect payments from both Union Bank customers, other bank’s customers, and e-wallet customers. • Consolidated Collection Report: Access a single report for all payments made via The Portal.

FINANCIAL SUPPLY CHAIN The First Financial Supply Blockchain in the Philippines UnionBank's Financial Supply Chain (FSC) envisions assisting communities of corporate buyers and sellers in achieving better cashflows through platform-based document presentment, payable settlement, collections, and payments processing with an instant financing option. It leverages blockchain to automate financing and extend credit to SMEs through a community-based lending program. Through the Bank's FSC, communities can settle their trade and avail financing within minutes - a process that would usually take weeks to complete due to the risk-heavy manual processing of invoices and payments.

Best of all, the use of the facility is absolutely free of charge!

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OPEN AN ACCOUNT TODAY! https://portal.unionbankph.com/accountopening

You may contact us at (02) 8-667-2668 or business@unionbankph.com.