A HANDBOOK FOR 2026
UNIVERSITY OF MARYLAND PARENTS AND FAMILIES
LETTER FROM THE ASSISTANT DEAN AND DIRECTOR OF FAMILY ENGAGEMENT
Dear Parents and Families,
On behalf of President Pines, Vice President for Student Affairs Patty Perillo, and the entire university community, welcome to the Terp family!
The University of Maryland is a special place, and we take great pride in our many services, programs and resources, including an office dedicated specifically to assisting parents and families We hope you’ll think of the Office of Family Engagement as your home at the university, and we look forward to supporting you during the time your student is with us by providing opportunities for you to stay connected to the university community
The next few years will undoubtedly be filled with opportunities for growth and development for your student . But there will also likely be growth and development for you as a parent or family member as your student develops agency and autonomy Perhaps your greatest challenge will be discovering the best way to assist your student while also enabling them to take responsibility for their own decisions Your role is an essential one, and it is important for you to allow your student to find personal solutions to problems or challenges At Maryland, we believe Terps learn everywhere . We want your student to engage inquisitively, practice compassion, act with courage and work for justice
This handbook was developed as a resource specifically for you, so that you have the information you need to serve as a resource for your Terp student . When you find yourself wondering how you can help, look to this handbook and encourage your student to make use of the many programs and services designed to help them succeed
We view parents and family members as partners in the educational process . While fostering and respecting your student’s independence, we also invite you to engage in the University of Maryland experience . We hope you will take advantage of the programs and services provided by Family Engagement . Be sure to check out the Terp Family eConnection Portal if you aren’t already signed up to receive important campus updates and information!
I invite you to contact us if you have any questions or are in need of assistance by calling the Office of Family Engagement at 301-314-8429 or by emailing us at terpfamily@umd.edu Once again, welcome to the University of Maryland
Sincerely,
Matthew Supple, Ph D Assistant Dean and Director of Family Engagement
Just for Parents and Families
CONTACT
2130 CLARENCE M. MITCHELL, JR. BUILDING
301-314-8429
terpfamily@umd.edu
terpfamily.umd.edu
OFFICE OF FAMILY ENGAGEMENT
Coming to college is a big step, regardless of a person’s background, and we recognize the investment this journey requires from both students and their family members We also recognize the deep commitment you have to your students' success, a commitment shared by the university
The mission of Family Engagement is to provide resources, services and programs for parents and family members of undergraduate students that promote a constructive partnership to support student success In an effort to enhance and strengthen the experience of students and their families, Family Engagement strives to accomplish the following objectives:
• Serve as an advocate for parents/ families and the university, both internally and externally, by facilitating communication and creating a climate that fosters mutual understanding;
• Develop and implement programs and services that inform and educate parents and families about valuable resources, critical issues and topics relevant to student success;
• Design and sponsor programs that promote parent and
family involvement in the life of the university and create opportunities for participation in their student’s experience;
• Improve the services and resources provided to first-generation, BIPOC and LGBTQ+ families, and enhance their engagement with the university community;
• Provide opportunities for families to support programs and services of the University of Maryland and the Division of Student Affairs
WEBSITE
terpfamily.campusesp.com
Terp Family eConnection Portal
Terp Family eConnection generates email news alerts and content specific to you and your student And, you get to determine how often you hear from us
As a free service to Terp parents and family members, Family Engagement is excited to provide Terp Family eConnection, a communications portal to enhance your Terp family experience and customize the information you receive The goal of Terp Family eConnection is to ensure you receive the most relevant news items and special notices at just the right time in your student’s journey Parent and family member email addresses are automatically added to the portal as your student enrolls in classes at the university, assuming they included that information on their admission application . You will then receive a welcome email with instructions on how to complete the registration process for Terp Family eConnection . If you do not receive a welcome email by Aug . 15 for fall semester or Jan . 25 for spring semester, visit terpfamily.campusesp.com to create an account and set up your profile
WEBSITE
terpfamily.umd.edu/involvement/ terp-family-ambassadors
Terp Family Ambassadors
The Terp Family Ambassadors (TFAs) program brings together dedicated family volunteers who inform and enrich the services and resources provided to Terp families in support of undergraduate student success TFAs help to facilitate programs and events to engage families in the life of the university and participate in broadening and deepening relationships with the university community To become a Terp family ambassador, simply join the online community on the eConnection portal If you are a parent or guardian, grandparent, aunt, uncle or sibling, you are part of our Terp family and can sign up Opportunities to volunteer will be sent to the members of the TFA community on a rolling basis Opportunities include but are not limited to:
• Attending virtual meetings with other volunteers to learn ways to support students, discuss issues concerning families, interact with university administrators, and provide a collective voice on topics relevant to students and families
• Serving as ambassadors by sharing your affinity with UMD in your community and engaging other parents and families in supporting university efforts .
• Sharing information about campus resources with other Terp families
• Volunteering at events/programs including Intern for a Day, Terp Family Hugs & High Fives, the Terp Family Scholarship Review Committee and much more
WEBSITE
familyweekend.umd.edu
Family Weekend
The University of Maryland is pleased to host an annual Family Weekend . Established in 1980, Family Weekend is devoted entirely to the family experience and is the largest university-sponsored event for parents and family members This program allows families the opportunity to spend time with their students, be part of the campus community, and enjoy a variety of academic and social programming
Family Weekend typically takes place in September or October, and includes exciting presentations and demonstrations by faculty members, athletic events, fine arts performances and much more Weekend highlights, event details and registration information will be available on the Family Weekend website . We hope you will join us .
CONTACT
301-314-8484
deanofstudents@umd.edu
deanofstudents.umd.edu
Office of the Dean of Students
The Office of the Dean of Students is committed to supporting students in need Undergraduate students at UMD who need help accessing resources or navigating campus policies, or who are seeking connection with university programs or departments can seek assistance from the office
WARMLINE
301-314-7651
counseling.umd.edu/resources/ family-and-friends
Counseling Center Warmline
The Warmline, a service offered through the Counseling Center, provides additional support for parents and family members Therapists are available to discuss concerns related to students’ personal, social and academic challenges Callers can explore options for helping their student resolve their problems This might include directing them to seek help at the Counseling Center, where free individual and group counseling is available The Warmline can also assist with referrals to off-campus mental health providers
UMD Guardian App
UMD Guardian is a free personal safety app available to students, faculty and staff Some of the app’s features include the ability to place an emergency call to UMPD, text a tip to UMPD and initiate a safety timer session that can be used as a virtual walking escort UMD Guardian is available for download through the Apple App Store and Google Play by searching “Rave Guardian . ”
Policies and Expectations
CONTACT
2130 CLARENCE M. MITCHELL, JR. BUILDING
301-314-8204
studentconduct@umd.edu
studentconduct.umd.edu
Student Conduct & Academic Integrity
The Office of Student Conduct’s purpose is to support the university’s educational mission by resolving allegations of misconduct under the Code of Student Conduct and Code of Academic Integrity The office does so in a manner consistent with its core values of fairness, honesty, integrity, respect and compassion .
The student disciplinary process is intended to maintain the behavioral standards set forth by the campus community and to provide all students with a fair and educational process for resolving such referrals . It is not like a criminal or civil court process and serves to facilitate the learning and character development of future leaders and sound citizens .
The Code of Student Conduct outlines the standards of behavior that all students are expected to follow while attending the university, including policies around alcohol and other drugs (including cannabis), hazing, free expression and many others . Any person may file a report against a current or former University of Maryland student or student organization for engaging in alleged misconduct Students are expected to participate in any disciplinary proceedings initiated, as allegations are investigated and resolved in an atmosphere of candor, truth and civility
The Office of Student Conduct views families as partners in their students’ success . Students are actively encouraged to discuss any allegations of misconduct with their parent/guardian/family member(s), as the office is limited on what it can directly share regarding specific incidents (see FERPA Regulations) . However, it welcomes the opportunity to explain the process to individuals supporting their students Additionally, students are provided contact information for the Offices of Undergraduate and Graduate Student Legal Aid for additional support in the process . Communicating with young adults is not easy; they’re not always as forthcoming as we would like . The college years, however, are a period of growth and maturation The ability and willingness of students to share information and understanding usually grows, especially as they gain the confidence that comes with assuming greater responsibility for their own lives
Ultimately, the conduct process is designed to foster accountability, growth and success of students . When a student is found responsible for a violation, efforts are made to educate the student about their values, ethical decision-making and the impact of their actions on others There are, however, times when a student’s behavior warrants separation from the university community, through suspension or expulsion These decisions are not made lightly and are done with not only the individual student in mind, but the broader university community .
ACADEMIC INTEGRITY
The university is an academic community . Its fundamental purpose is the pursuit of knowledge Like all other communities, the university can function properly only if its members adhere to clearly established goals and values Accordingly, the Code of Academic Integrity is designed to ensure that the principle of academic honesty is upheld . Students who commit academic misconduct may be referred to the Office of Student Conduct by any member of the university community . The Code of Academic Integrity outlines the various ways in which allegations of academic misconduct may be resolved . The code establishes that the expected sanction for any violations of academic misconduct by an undergraduate student is an “XF” in the course This means the student fails the course due to academic dishonesty and will have a notation on their transcript for a period of 12 months The penalty for graduate students is more severe as there is a higher expectation for ethical decision-making
CONTACT
3101 SUSQUEHANNA HALL
301-405-1142
titleixcoordinator@umd.edu
civilrights@umd.edu
ocrsm.umd.edu
Office of Civil Rights & Sexual Misconduct
The University of Maryland is committed to fostering a campus climate free from sexual misconduct and discrimination The Office of Civil Rights & Sexual Misconduct (OCRSM) receives and responds to all discrimination and sexual misconduct complaints . Generally, report response includes assessment, assistance with resources and other supportive measures, options for resolution, including informal resolution when appropriate or investigation and adjudication Additionally, this office oversees and implements the biannual Student Environment & Experiences Survey and develops and conducts compliance, policy and prevention training for students, faculty and staff, including mandatory sexual misconduct training for all new students, faculty and staff . OCRSM also sponsors and facilitates campus-wide awareness events
SEXUAL MISCONDUCT
The university’s Policy and Procedures on Sexual Harassment and Other Sexual Misconduct prohibits sexual harassment, other sexual misconduct and retaliation These categories include sexual assault, dating violence, domestic violence, stalking, sexual coercion, sexual exploitation, sexual intimidation, attempted sexual assault and other sex-based offenses The Policy and Procedures also describe how to report sexual misconduct, resolution processes, and available resources and education programs .
NON-DISCRIMINATION
The university’s Non-Discrimination Policy and Procedures prohibit discrimination on grounds protected under federal and state law, as well as Board of Regents policies University programs, activities and facilities are available to all without regard to race, color, sex, gender identity or expression, national origin, sexual orientation, marital status, age, political affiliation, physical or mental disability, religion, protected veteran status, genetic information or any other legally protected classes . For more information, visit ocrsm.umd.edu .
FILING A COMPLAINT
Complaints of sexual misconduct and discrimination against a student may be made to the Office of Civil Rights & Sexual Misconduct/Title IX Officer
Reports of sexual misconduct may also be made to any University Responsible Employee (RUE) . RUEs include all university administrators, supervisors, faculty members, UMPD, athletic coaches, athletic trainers, resident assistants and first responders, who are not confidential resources RUEs are required to promptly notify the Title IX officer of any reports of prohibited conduct brought to their attention
STUDENT PRIVACY RIGHTS
The Family Educational Rights and Privacy Act (FERPA) of 1974 (commonly referred to as the Buckley Amendment) is a federal law that protects a student’s privacy interest in their education records A student’s rights begin when the student registers and attends their first class . Examples of student records entitled to protection under FERPA include grade reports, transcripts and most disciplinary files FERPA provides that educational institutions, such as postsecondary institutions, may disclose education records, or personally identifiable information from such records, only if an eligible student has provided prior written consent, except in specified circumstances policy III-6.30(A)
Parents and family members often express interest and concern for their student’s academic progress Our hope is that students will maintain open communication with their family members regarding their academic progress and other important issues . You are encouraged to discuss these matters with your student . Often, students and families find it helpful to agree upon methods of communication before classes begin Coming to an agreement and establishing expectations for communication foster trust and mutual responsibility One convenient approach is to create an associate account and ask your student to grant access to their grades, class schedules and account balance using the university’s Testudo website . Information about setting up an associate account is available at go.umd.edu/pfaccess .
Academic Matters
Academic Advising
At the University of Maryland, academic advising is a dynamic relationship between a professional or faculty advisor and a student that supports the student's educational and career success Advisors provide guidance on academic policies and regulations, postgraduate opportunities, and other on-campus resources that offer academic and personal support .
The Student Academic Success-Degree Completion policy provides students with a guide on developing their academic plan . Advisors work closely with students on their required coursework and any co-curricular experiences such as study abroad, internships, or research Students should contact their academic college for advising support .
CONTACT
FIRST FLOOR, CLARENCE M. MITCHELL, JR. BUILDING
301-314-8240
registrar-help@umd.edu registrar.umd.edu
Office of the University Registrar
REGISTERING FOR COURSES
Every student is assigned a specific date and time to begin the registration process, and all registration is done online using Testudo, the university’s web portal for students . An email containing registration information is sent to each student’s email address a few weeks prior to registration Registration appointments for the fall semester begin in late March, and appointments for the spring semester begin in late October. Open registration continues up to the first day of classes During this time students may process an initial registration or make changes to their schedule by adding and dropping classes All registration transactions, either online or in person, are final unless a student processes a cancellation of registration
SCHEDULE ADJUSTMENT PERIOD
Important dates and deadlines can be found at registrar.umd. edu/calendars .
The schedule adjustment period begins on the first day of classes This is a designated time at the beginning of each term when students can add or drop courses and change the grading method for a course Courses added will appear on the student’s permanent record, and courses dropped during this period will not
DROP PERIOD
The drop period is a designated time after the end of the schedule adjustment period During the drop period, an undergraduate student may drop a maximum of four credits . However, if the course carries more than four credits, the student may drop the entire course, or in the case of a variable credit course, reduce the credit level by up to four credits Courses dropped during this period will be recorded on the student’s permanent record with a mark of W but will not be used in the computation of a student’s cumulative GPA .
GRADE VALUE EXPLANATION
A+, A 4.0
A- 3.7
B+ 3.3
B 3.0
B- 2.7
C+ 2.3
C 2.0
C- 1.7
D+ 1.3
D 1.0
D- 0.7
F 0.0
XF
Denotes excellent mastery of the subject and outstanding scholarship
Denotes good mastery of the subject and good scholarship
Denotes acceptable mastery of the subject
Denotes borderline understanding of the subject, marginal performance and does not represent satisfactory progress toward a degree
Denotes failure to understand the subject and unsatisfactory performance
Denotes failure due to academic dishonesty
I Denotes Incomplete and is an exceptional mark that is an instructor option It is given only to a student whose work in a course has been qualitatively satisfactory, when, because of illness or other circumstances beyond the student’s control, they have been unable to complete some small portion of the work of the course
P Indicates a passing grade, equivalent to A+, A, A-, B+, B, B-, C+, C, or C-, and is a student option mark Courses for which this option applies must be electives in the student’s program The courses may not be college, major, field of concentration or general education program requirements A course that is passed will count as hours in the student’s record but will not be computed in the grade point average A course that is failed (indicated by F) will appear on the student’s record and will be computed both in the overall grade point average and in the semester average
S Denotes satisfactory performance by a student in progressing thesis projects, orientation courses, practice teaching and the like It is a department option mark In computation of cumulative averages, a mark of S will not be included
W Indicates withdrawal from a course after the end of the schedule adjustment period For information and completeness, the mark of W is placed on the student’s permanent record by the Office of the Registrar This mark is not used in any computation of quality points or cumulative average totals at the end of the semester
CANCELLATION OF REGISTRATION
Students who register and later decide not to attend the university must cancel their registration before the first day of classes for the semester Failure to do so will result in a financial obligation to the University of Maryland, even if the student does not attend class .
ACADEMIC REQUIREMENTS AND REGULATIONS
Course-Related Policies and Resources for Undergraduate Students provides important, transparent information for undergraduates and faculty on academic policies and procedures .
GRADING SYSTEM
The chart at left explains the symbols used on the student’s permanent record for all courses in which they are enrolled after the initial registration and schedule adjustment period . These marks remain part of the student’s permanent record and may be changed only by the original instructor on certification, approved by the department chair and the dean, that an actual mistake was made in determining or recording the grade
GRADUATION
A minimum of 120 successfully completed course credits with a minimum GPA of 2 0, a grade of C- or better in all courses toward the major, and a minimum GPA of 2 0 or higher in the major coursework is required for graduation Individual colleges, schools and departments may establish higher requirements for graduation Specific degree requirements are listed in the Undergraduate Catalog under the college or department as appropriate . Students are encouraged to use the uAchieve Degree Audit tool to evaluate progress toward completion of requirements for graduation
WITHDRAWAL FROM THE UNIVERSITY
Students may request a withdrawal from all classes at any time between the first and the last day of classes for a semester Students must submit written notice of withdrawal to the Office of the University Registrar no later than the last day of classes . For more information, visit the Registrar's website.
Academic Resources and Services
CONTACT
2204 MARIE MOUNT HALL
301-405-4739
ugst-academic-achievementprograms@umd.edu
aap.umd.edu
CONTACT
CAROLINE HALL, GROUND FLOOR
301-314-7682
adsfrontdesk@umd.edu
ads.umd.edu
Academic Achievement Programs
The Academic Achievement Programs (AAP) provide resources and opportunities for primarily first-generation college students, low-income individuals, students with disabilities and traditionally underrepresented students The Student Support Services and Intensive Educational Development programs in AAP offer advising support and academic enrichment classes in study skills, math, English and other general education courses The Intensive Educational Development program also offers free tutoring to all undergraduate students through Academic Success and Tutorial Services To schedule a tutoring session, please contact the tutoring coordinator at 301-405-4745, aaptutoring@umd.edu or visit umdtutoring.mywconline.com . The AAP office also welcomes inquiries about eligibility status for academic services and job opportunities as tutors or student assistants
Accessibility & Disability Service
Accessibility and Disability Service (ADS) supports students with disability-related accommodations and services that promote full participation in the University of Maryland’s academic and campus environments Because each individual’s needs are unique, ADS works in partnership with students to identify supports that best fit their circumstances, guided by how students describe their own experiences
To request accommodations, students must register with ADS by submitting an application and providing information about their disability . This allows ADS to determine eligibility for appropriate accommodations and services for courses, experienced-based learning (e g , research and internships), and on-campus housing . Students may register at any time but accommodations are not retroactive, so we strongly encourage registering as soon as they are admitted to the university
ADS staff are available to answer questions about our services, documentation, or the registration process For more information, including how to register, please visit the ADS website
CONTACT
1117 HORNBAKE LIBRARY
GENERAL ADVISING
301-314-8418
askltsc@umd.edu
ltsc.umd.edu
PRE-LAW ADVISING
prelawadvisor@umd.edu
CONTACT
1101 HORNBAKE LIBRARY
301-405-5616
omse-umcp@umd.edu omse.umd.edu
Letters and Sciences
Letters and Sciences is the academic home for students exploring a variety of fields before selecting a major, for those completing requirements for entry into a limited enrollment program and for the Pre-Law Advising Office Letters and Sciences is also the advising home for students in Freshmen Connection, for post-baccalaureate students taking additional coursework and for non-degree-seeking students taking undergraduate courses
Office of Multi-Ethnic Student Education
The Office of Multi-ethnic Student Education (OMSE) is an academic unit within Belonging and Community at the University of Maryland . OMSE serves undergraduate students with academic support programs to increase rates of matriculation, retention, graduation, and overall GPA . OMSE provides an integrated system of services and programs to enhance the learning experience and ensure the academic success of undergraduate students OMSE collaborates with other campus offices and college programs to provide unique opportunities for our student population OMSE recognizes the value of our students' multiple histories, beliefs, and backgrounds and works with faculty and staff to support their personal, academic, and professional excellence at the University of Maryland .
CONTACT
2110 H.J. PATTERSON HALL
301-405-8535
international-info@umd.edu globalmaryland.umd.edu
Office of International Affairs
The Office of International Affairs (OIA) works to create and sustain opportunities across the University of Maryland that address global challenges, foster inclusivity and bring out the best in humanity . Encompassing the offices of International Student & Scholar Services and Education Abroad, OIA works to develop international partnerships and research collaborations, reimagine global engagement for the virtual space, and develop innovative programming for faculty and students OIA is dedicated to providing access to an international education for all UMD students, empowering them as global leaders capable of addressing grand challenges .
CONTACT
1126 H.J. PATTERSON BUILDING
301-314-7740
isss.umd.edu isss_inquiry@umd.edu
International Student & Scholar Services
International students, faculty and scholars receive a wide variety of services designed to help them benefit from their experience in the United States International Student & Scholar Services (ISSS) works closely with the Office of Undergraduate Admissions and the Graduate School to help admitted students receive the immigration documents necessary to enter the United States ISSS coordinates orientation programs, immigration and employment seminars, and sponsors social activities such as International Coffee Hour ISSS advisers counsel international students concerning immigration, academic and cultural adjustment, and personal issues .
CONTACT
1118 H.J. PATTERSON HALL
301-314-7746
umd.edu/studyabroad educationabroad@umd.edu
Education Abroad
Study abroad is a life-changing opportunity that builds global perspectives and adds distinctive value to any University of Maryland degree Students return with enhanced cultural awareness, adaptability and professional skills that set them apart in their future careers and graduate school applications
Dedicated Education Abroad advisers work with students to ensure they find programs that complement their major while staying on track for graduation . With more than $850,000 in scholarships and flexible timing options—from brief winter and spring break programs to full semesters abroad—global education at Maryland is both accessible and affordable . Students can further enhance their experience with international internships and service-learning opportunities
CONTACT
2205 ARTEMESIA BUILDING
301-405-7762
exst@umd.edu
exst.umd.edu
Extended Studies
Housed in the Division of Academic Affairs, Extended Studies advances University of Maryland’s mission by delivering innovative, accessible learning opportunities that serve diverse populations locally and worldwide . Strategic collaboration, flexible formats, and online delivery create pathways for lifelong learners - from high school students to professionals and beyond
Offered in collaboration with colleges and departments, Extended Studies supports a variety of pre-college, undergraduate, graduate, and continuing education programs to help students achieve their academic and career goals Undergraduate students have the opportunity to complete degree requirements through hundreds of online and in-person courses offered in accelerated formats during Summer Session and Winter Session Summer Session also includes Terp Young Scholars, a credit-bearing pre-college experience that introduces high school students to university academics and campus life
For spring-admitted freshmen, Freshmen Connection expands access to the University of Maryland by enabling students to begin coursework in the fall, live on campus, and fully engage in university life while earning credits toward their degree Extended Studies also supports offsite undergraduate programs at the Universities at Shady Grove and the University System of Maryland at Southern Maryland, helping students complete upper-level coursework to earn a bachelor’s degree
Current students and graduates can further develop and reinforce their knowledge and skills through skills-based learning opportunities available on Open Learning (University of Maryland’s non-credit course catalog), edX, and Coursera By creating and fostering a robust lifelong learning community, Extended Studies empowers students from all backgrounds to reach their full potential as scholars, working professionals, and future leaders
CONTACT
2110 MARIE MOUNT HALL
301-405-0966
ugst.umd.edu/ombuds
Ombuds Services
The undergraduate student ombudsperson is an informal, impartial and confidential resource to assist students in resolving issues with the university Issues handled by the Ombuds Office include those in which students are unsure where to go for assistance or those that may not be easily addressed through established policies or procedures Many students seek out the ombuds for a number of issues including advising issues, concerns about courses and academic policies . The Ombuds services are confidential .
WEBSITE
tutoring.umd.edu
CONTACT
1205 TAWES HALL
301-405-3785
writadmin@umd.edu
english.umd.edu/writing-programs/ writing-center
Tutoring
The university is committed to the academic excellence of all students and provides a variety of tutoring resources to support student success Students are encouraged to seek out assistance in their courses early on in their semester. In addition to pursuing tutoring services, students should also consult their academic adviser for more information or assistance
Writing Center
The Writing Center supports undergraduate students by hosting workshops and offering individualized feedback on both school and extracurricular writing Through online and in-person consultations with well-trained peer tutors, the Writing Center can help at any stage of the writing process, from early brainstorming to a polished draft
University Libraries
At the Libraries, Terps can find the spaces, technology and resources they need to succeed academically The University Libraries website is available for anytime/anywhere access to library collections, resources and live chat assistance Encourage your student to get to know their subject specialist librarians, who are available for research assistance in every discipline .
McKeldin Library, the largest of the six libraries on the College Park campus, serves as the main library and provides late-night study hours for most of the academic year. Individual and group spaces are available, including bookable group study rooms, specialty meeting rooms, a Family Study Room and a Reflection Space . Students can find and reserve spaces using the Find a Space tool . The Terrapin Learning Commons, a popular collaborative space on the library’s second floor, offers computers, scanners, printers, multi-media equipment and other technology to use and borrow, as well as podcasting and legacy media digitization labs . The GIS and Data Services Lab offers consultations and computing resources for geospatial data, data science and data visualization
Beyond McKeldin, students can utilize a network of specialized libraries across campus: Architecture Library; Art Library; Hornbake Library, home to Special Collections and University Archives; Michelle Smith Performing Arts Library; and the STEM Library, featuring a hands-on makerspace that’s open to all students .
With over 6 7 million titles in our general collections—including online books and journals, photos, recordings and of course, books—plus easy access to more than 100 million titles in the combined collections of Big Ten libraries, your student has access to a wealth of information in every academic discipline
The Libraries also offer a wide range of free educational workshops and fun events where students can connect with peers – encourage your student to sign up for our e-newsletter, Off the Shelf, to get all the latest on what’s happening around the libraries They can learn how to use 3-D printing technology, work on their coding skills, explore our Letterpress Studio, attend talks by campus authors, and more .
The Libraries can even help your student save money on textbooks Students can borrow textbooks for some of the university’s most popular courses through the Top Textbooks program from McKeldin’s first-floor service desk, as well as the STEM Library
Financial Matters
CONTACT
1135 LEE BUILDING
301-314-9000
billtalk@umd.edu
billpay.umd.edu
Parents and family members can visit billpay.umd.edu/ parents for information about authorized payer access
Office of Student Financial Services & Cashiering
The University of Maryland assesses tuition on a per-credit-hour basis . Tuition and fees are printed in the Undergraduate Catalog each year and are also available from the Office of Student Financial Services & Cashiering website
A variety of charges, in addition to tuition, may appear on a student’s bill . These include mandatory fees, special course fees, room and board if applicable Additional fees may include a charge for a parking permit, orientation, student health insurance (if not waived), University Health Center expenses, library fines, bookstore purchases, parking tickets or late payment fees .
BILLING
Students will receive a consolidated monthly ebill for charges assessed to their account All student ebill and account details are available online in the student web portal . This portal is also where students may add family members or authorized payers to receive billing notifications . Customarily, an ebill is available on the 25th of each month, with payment due on the 20th of the following month All billing dates and payment deadlines are published at billpay.umd.edu . A student does not need to receive a notice to access their account and view their ebill through the student portal A student may grant access to a family member or authorized payer to view their account and ebill
PAYMENTS
A variety of options are available to pay a student account bill, with the preferred method being online by ACH electronic check for no fee If it is more convenient to spread payments over several months, the university Terp Payment Plan provides a convenient alternative to lump-sum tuition payments . Students will be notified that an ebill has been generated and is ready to view via an email to their UMD email address, and authorized payers will receive a duplicate of this communication at the email address selected during their enrollment for authorized payer access .
CONTACT
0115 CLARENCE M. MITCHELL, JR. BUILDING
301-314-TERP (8377)
umdfinaid@umd.edu financialaid.umd.edu
Office of Student Financial Aid
The Office of Student Financial Aid administers federal, state and institutional aid, and, in cooperation with other university offices, participates in the offering of scholarships to eligible students Scholarships, grants, loans and work-study funds are offered based on academic ability and/or financial need as determined by the Free Application for Federal Student Aid (FAFSA) . To qualify for aid, students must submit the FAFSA annually by UMD’s priority deadline, Jan 1
Visit the Federal Student Aid website for more information .
Banking Options
Campus banking options include a full-service M&T Bank and ATM at the Adele H Stamp Student Union and M&T Bank ATMs at Lefrak Hall/South Campus Dining Hall, Ellicott Hall and The Clarice Smith Performing Arts Center. Additionally, there are ATMs for the State Employees Credit Union (SECU) in the Stamp, SECU Stadium and Xfinity Center Other area banks include PNC, Bank of America, Chase and Citibank
Financial Wellness Center Hub
The University of Maryland officially opened the Financial Wellness Hub at McKeldin Library, a new campus resource dedicated to helping students build confidence in budgeting, investing, financial planning and more Created through a partnership among the Division of Student Affairs, the Robert H Smith School of Business and University Libraries, the hub connects Terps with peer mentors who can help navigate everything from scholarships and loans to long-term financial goals, empowering students to take charge of their financial future
University Essentials
UMD ID Card
CONTACT
OFFICE OF THE UNIVERSITY REGISTRAR
FIRST FLOOR, CLARENCE M. MITCHELL, JR. BUILDING
301-314-9031
registrar-help@umd.edu
registrar.umd.edu/ contact-us#constituent-relations
CONTACT
1109 SOUTH CAMPUS DINING HALL
301-314-8068
umfood@umd.edu
dining.umd.edu
NUTRITION & STUDENT EMPLOYMENT
301-314-8058
nutrition@umd.edu
The UMD photo ID card is issued at the time the student first registers for classes . The UMD ID card should be carried at all times and is intended to be used for the duration of enrollment Students may use their UMD ID cards to: obtain transcripts, verifications, schedule printouts and graduation tickets; access campus buildings such as residence halls and some classroom buildings; access library and information services and make copies; pay at campus dining halls; serve as a Terrapin Express debit card for on-campus eateries, retailers and laundry facilities; obtain athletic tickets; access campus recreational facilities; gain admission to campus-sponsored events; and ride the university’s Shuttle-UM system It is the student’s responsibility to keep their ID card safe and secure and to deactivate a lost or stolen ID card Students should immediately deactivate their ID card at idcard.umd.edu/lost/user to prevent use by unauthorized individuals
Campus Dining
The Department of Dining Services is the award-winning campus dining program, recognized for its certified allergen-free program, nutritional planning, sustainability impacts and facility design Dining plans give students convenience, flexibility, value, and unlimited access to delicious, healthy food Our culinary expertise is driven by a team of over 80 culinarians at three dining halls—South Campus, Yahentamitsi, and 251 North We showcase a variety of worldwide cuisines that include Mediterranean, Latin, Indian, Italian, Asian, Caribbean, and American Our menus are complemented by locally sourced, sustainable products from regional vendors, including our very own Terp Farm
In addition to the dining halls, popular franchises (in the Stamp and Kirwan food courts) and cafés tucked in academic buildings provide portable food options for when students would rather grab a bite close to class Markets in resident communities offer fresh carryout, room snacks, light groceries, school supplies, and toiletries . Grills serve late-night favorites until midnight every night Mulligan’s Grill and Pub on the University Golf Course offers clubhouse cuisine, a relaxing atmosphere, gracious hospitality, and sweeping views of the fairways at lunch and for catered events For a complete list of locations, hours, menus, and details, visit dining.umd.edu .
RESIDENT DINING
All resident dining plans include “Anytime Dining,” which gives unlimited access to dining halls from morning through evening, seven days a week Students who live in traditional, on-campus residence halls select one of four seven-day resident dining plans . Included are guest passes, which allow students to bring someone for an all-you-care-to-eat meal Dining Dollars are part of the three upgraded resident plans . They are accepted in all Dining Services-operated locations . Dining Dollars are discounted at the time of purchase, and transactions are not subject to sales tax, saving students up to 11% on every purchase
CONTACT
DIVISION OF INFORMATION TECHNOLOGY
0100 PATUXENT BUILDING (TERRAPIN TECH)
301-405-1500
itsupport@umd.edu it.umd.edu
OPTIONAL DINING PLANS
Students, faculty, staff and guests are welcome at every dining hall, restaurant, shop, and café on campus and can join the dining plan program by purchasing Connector Dining Plans, Block Meal Plans, or Dining Dollars
Computers and Communication
The Division of Information Technology provides technology services that support the university’s education, research, and service missions as well as its underlying business processes
Directory IDs and passphrases give students access to all campus IT services, enabling them to register for classes and use online instructional materials (including videos of many of their classes) Google Workspace is provided to all students to send email, store files and collaborate All students have access to Zoom for communicating with fellow students and instructors . Students can pay for print jobs in the libraries with their Terrapin Express accounts
Students as well as members of the university community are responsible for complying with the Policy on Acceptable Use of Information Technology Resources An overview of computing resources available to all students is available at it.umd.edu/students
The university has adopted email as the primary means for sending official communications to students . Academic advisers, faculty and campus administrative offices use email to convey important information and time-sensitive notices Maryland undergraduate students are provided with university email accounts with storage hosted by Google . All students are required to use this service, called Terpmail
If a student forwards to or uses an account other than TERPmail, a failure to check email, errors in forwarding email and returned email due to “mailbox full” or “user unknown” will not excuse a student from missing announcements or deadlines
Some schools and departments recommend specific computer requirements for their programs .
COMPUTERS AND SOFTWARE
The university strongly recommends that students have access to their own computer, although the university has no requirement for ownership The vast majority of UMD students own their own computers
University software licenses enable students to use software at no direct cost to students . Software offered includes Microsoft Office, Adobe Creative Cloud, MATLAB and much more After registering for classes, students can visit TERPware to access software .
To provide students with access to generative AI, DIT provides TerpAI to all students, faculty and staff at UMD TerpAI is a powerful generative AI tool that leverages OpenAI’s technology and is designed to ensure accessible, affordable, and secure artificial intelligence for university community members .
NETWORK CONNECTIONS VIA THE WIRELESS NETWORK
The University of Maryland wireless network provides faculty, staff and students with wireless access to Internet resources The university’s wireless network provides convenient wireless access in all academic and residential buildings on campus and select outdoor areas .
Connecting personal wireless access points to the university network is prohibited These access points can interfere with UMD’s wireless network and often have improper security settings that could leave the university network open to attack Get connected or visit the IT Service Desk for more information
SERVICE DESK
The IT Service Desk maintains an online repository of information and instructions about many facets of computer use at the university It is the place to consult support articles that provide how-to information and a catalog of IT services, check and subscribe to service alerts, and initiate and track help requests online 24/7
The IT Service Desk staff is trained to assist your student with a variety of computer issues Contact them via email, online request, or live chat In-person IT support is available at Terrapin Tech
Books and Supplies
STUDENT UNION, GROUND FLOOR
301-314-BOOK (2665) stampinfo@umd.edu umcp.bncollege.com
The University Book Center (UBC) is the official bookstore for the University of Maryland The UBC offers gifts and clothing for every age, in many styles and in all the official colors of the University of Maryland The UBC is a one-stop shop with new and used textbook formats, including rental options, and digital choices . It provides a price-match program and, for peace of mind, a textbook refund policy covering the first 30 days of classes The UBC accepts all major forms of payment, including student account charging .
CONTACT
DEPARTMENT OF RESIDENT LIFE
1102 ANNAPOLIS HALL
301-314-2100
reslife@umd.edu
reslife.umd.edu
Resident Life - On and Off-Campus Housing
Living on campus plays a tremendous role in students having an enriching, meaningful and engaging college experience The Department of Resident Life is devoted to student success and is committed to creating safe, inclusive environments that foster a sense of belonging where all residents can thrive . Nine out of every 10 students in Maryland’s undergraduate first-year class choose to live in the residence halls More than 90 professional and graduate staff and over 500 undergraduate student employees are available, providing 24/7 support to on-campus students .
Resident Life encourages students to consider the four-year housing plan to take advantage of the benefits of living in the residence halls with access to campus support to stay on track for graduation . Thirty-nine residence halls are home to approximately 9,500 undergraduate students and include four living styles: traditional halls, semi-suites, suites, and apartments . Many first-year residents live in traditional-style single, double, triple, and quadruple occupancy rooms, but students may be assigned to locations in all areas of campus Specialty housing options are also available, including substance-free, single-gender, mixed-gender, and gender-inclusive housing .
Second-year students may return to live on campus and have expanded access to housing styles including suites, semi-suites and apartments As part of the four-year housing plan, approximately 3,000 undergraduate juniors and seniors live in campus-affiliated, public-private partnership apartment communities: South Campus Commons and the Courtyards, which are managed and operated by Capstone On-Campus Management .
Living on campus offers Terps convenience, flexibility, affordability, and 24/7 support while immersed in the Terrapin Community! and sorority houses .
OFF-CAMPUS HOUSING
OFF-CAMPUS HOUSING
1111 ANNAPOLIS HALL
301-314-3645
och@umd.edu
och.umd.edu
Off-Campus Housing Services, part of the University Housing Partnerships Office in the Department of Resident Life, supports students searching for housing in College Park and surrounding areas by providing resources to help them navigate leasing, budgeting, renters’ rights, and the off-campus living experience . The Off-Campus Housing Database is a free online tool that allows students to search and filter housing listings based on their preferences, create a roommate profile, connect with potential roommates, and access a variety of educational resources . Additional information is available on the Off-Campus Housing Services website
CONTACT
EMERGENCY 911 or 301-405-3333
or #3333 from a mobile phone
(AT&T and Verizon Wireless)
NON-EMERGENCY 301-405-3555
umpd.umd.edu
NEWS umpdnews.umd.edu
ALERTS alert.umd.edu
X | Facebook | INSTAGRAM
For convenience and safety, please encourage your student to program the UMPD phone number of 301-405-3333 or #3333 from a mobile phone (AT&T and Verizon Wireless) into their cell phone .
University of Maryland Police Department
The University of Maryland Police Department (UMPD) is an internationally accredited agency whose mission is to serve the university community, to protect life and property, and to uphold the law, all within a supportive, respectful and inclusive environment UMPD values include professionalism, impartiality, empathy and accountability The police department provides a 911 Emergency Call Center, Security Operations Center, Police Services, Community Outreach programs, Building Security Services, Student Police Auxiliary, Training Academy, and more .
Officers are empowered by state law to make arrests, investigate crimes and carry firearms Any property that is owned, operated or leased by the University of Maryland is UMPD’s our primary jurisdiction UMPD also has a concurrent jurisdictional agreement with the Prince George’s County Police Department and others
The Mental Health Emergency Assessment and Response Team (MHEART) (MHEART) is a collaborative team of licensed mental health clinicians and UMD police officers who respond to mental health crises on and around campus Teddy the Terp, UMD’s comfort dog, provides aid and comfort to people, groups and communitiesimpacted by stressors or traumatic events You can follow Teddy on Instagram at @teddytheterp
UMPD welcomed its newest staff member Canine Companions Facility Dog Samuel, also known as Sammy The estimated cost of a highly trained Canine Companions facility dog like Sammy, and all follow up support, is $50,000, however each facility dog is provided at no cost . Since 1975, Canine Companions has bred, raised and expertly trained service dogs in over 40 commands designed to assist people with disabilities or to motivate and inspire clients with special needs . Sammy can pull toy wagons; push drawers closed and retrieve all kinds of items Follow Sammy on Instagram at @k9sammy_umpd .
UMD GUARDIAN APP
UMD Guardian is a free personal safety app available to students, faculty and staff Some of the app’s features include the ability to place an emergency call to UMPD, text a tip to UMPD and initiate a safety timer session that can be used as a virtual walking escort UMD Guardian is available for download through the Apple App Store and Google Play by searching “Rave Guardian . ”
UMD ALERTS SYSTEM
The UMD Alerts System is a mass, urgent notification system, comprising a variety of methods through which the University notifies students, faculty and staff of an active, major campus emergency . In addition to the UMD Alerts website, alerts are also sent by text and email . (If your student isn’t receiving alerts or needs to update preferences, they should log in to update their UMD Alerts profile .) Alerts provide timely information such as timing, location, incident type, and whether other police agencies are involved . Based on the information available, they are often followed by updates in order to keep the campus community informed If you wish to receive these alerts as well, ask your student to list your email address as the additional email on their UMD Alerts account To access UMD Alerts and Safety Notices online, visit umpd.umd.edu
EARLY WARNING SIREN
The campus is equipped with an early warning siren that is activated during weather-related emergencies, such as a tornado Any time the sirens sound, one should seek shelter, and emergency information will be made available via the following university resources:
· UMD Alerts (text and email) UMPD website
· X @UMPD
When the emergency has ended, the early warning siren will issue one short blast that will sound for less than 30 seconds .
EMERGENCY PHONES
More than 300 “Blue Light” or Public Emergency Response Telephones (PERT) are installed throughout the campus in both interior and exterior locations, and a handful off-campus Blue Light phones provide a direct line to police These phones are either mounted on a wall or in a tall blue freestanding pole and are marked “EMERGENCY.” The phones typically have blue lights overhead, making their locations easier to find
CONTACT
REGENTS DRIVE GARAGE
301-314-DOTS (3687)
transportation@umd.edu
transportation.umd.edu
Department of Transportation Services
PARKING
The Department of Transportation Services (DOTS) is responsible for managing and maintaining about 15,000 parking spaces on the University of Maryland campus . All students who plan to park on campus must register online before bringing a car to campus Parking is assigned on a first-come, first-served basis, according to credit level and housing status . Visit the DOTS website for information about lot assignment and registration, policies and regulations, accessible parking, visitor parking areas, fines and fees, the motor vehicle assistance program and more .
SHUTTLE-UM
The Shuttle-UM transit system, operated by DOTS, provides fare-free commuter, evening, NITE Ride, paratransit and charter services to the university community . With a fleet of more than 80 vehicles, including hybrids and clean diesel models, Shuttle-UM provides transit service on and around the UMD campus to more than 1 million riders a year. Many routes require a university ID to ride Routes that require a university ID will be indicated on all published schedules Visit the DOTS Ride 101 page for tips for riding Shuttle-UM
TRANSIT APP
Transit is the official app of Shuttle-UM It provides real-time arrival information, route information and trip planning support for all Shuttle-UM routes .
transportation.umd.edu/micromobility
ELECTRIC SCOOTERS/BIKES
Veo is the campus’ shared mobility system that offers electric bikes and electric scooters to the campus community and surrounding area With over 400 vehicles, it’s easy to unlock one and explore All privately owned e-scooters/ebikes are required to be registered with DOTS . Unregistered vehicles are subject to booting and/or impoundment .
E-scooter/e-bike batteries present a fire hazard, and vehicles are not permitted to be used, charged or stored in campus buildings, including residence halls . There are no dedicated electric micromobility charging stations available on campus Commuter students should ensure their electric micromobility vehicle has sufficient charge for their trips to, from and around campus . Resident students should consider this limitation when determining whether to bring their vehicle to campus All users should adhere to all safe riding practices
Additional transportation resources include:
· Motorized scooters
UMD smart commute Biking
· Carshare
Transportation for university holidays
WMATA Metro
Health and Well-Being
CONTACT
SHOEMAKER BUILDING
301-314-7651
counseling.umd.edu
HOURS OF OPERATION
FALL AND SPRING SEMESTERS:
MONDAY-THURSDAY 8:30 a.m.–7 p.m.
FRIDAY 8:30 a.m.–4:30 p.m .
SUMMER AND WINTER:
MONDAY-FRIDAY 8:30 a.m.–4:30 p.m.
At the University of Maryland, we are a community dedicated to supporting our own mental health and each other . The Mental Health and Well-Being website provides resources on a variety of topics, including crisis support, counseling, academics, wellness and connection . We encourage you to bookmark the “ For Parents & Families” page for yourself and share the “For Students” page with your student, and pass along the main site with anyone who may benefit .
Counseling Center
The Counseling Center is staffed by licensed mental health professionals and provides free, confidential services to support students’ academic success, social and emotional well-being, and career development Services available to students include evidence-based workshops, group counseling, short-term individual counseling and career assessment and counseling Students who would benefit from longer-term or specialized care are referred to community providers . All services begin with a brief assessment . Same-day urgent support is available in person during operating hours and by phone when the Counseling Center is closed
The Counseling Center does not provide long-term treatment or highly specialized services such as behavioral analysis, neuropsychology, family therapy, hypnosis or intensive treatment for eating disorders and chronic mental health conditions
Families concerned about their student’s mental health can call the the Counseling Center's Warmline to speak with a counselor and receive guidance on supporting their student
The Wellness Series, a series of drop-in virtual skills sessions on a variety of topics, is available to any student interested in proactively maintaining their mental health
To learn more, watch the Counseling Center’s introductory video to meet the staff and explore the Family Resources page for additional guidance on supporting your student
CONTACT
3983 CAMPUS DRIVE
301-314-8184
health@umd.edu
health.umd.edu
PATIENT PORTAL
myUHC.umd.edu
HOURS*
MONDAY–FRIDAY: 8 a.m.–5 p.m.
SATURDAY–SUNDAY: CLOSED
AFTER HOURS NURSE LINE
301-314-9386
* Note: Hours are subject to change and vary during semester breaks, holidays and summer.
University Health Center
The University Health Center (UHC) is a nationally accredited ambulatory healthcare facility and a Healthcare Equality Index Leader All registered students, whether living on or off-campus, can use the UHC
APPOINTMENTS AND SERVICES
• Routine Care Appointments: Available 8 a m –4:30 p m on weekdays Sameday appointments are possible
• Acute Care Clinic: No appointment is needed for urgent medical problems .
• After-Hours Nurse Line: Offers free medical advice when UHC is closed
• Fees and Services: Charges apply for services, and co-payments vary based on your insurance plan and the type of service provided . Fees may be charged for canceled or rescheduled appointments Please check your insurance coverage with your insurance carrier or the UHC in advance Any charges not covered by insurance will be billed to the student’s financial services account . Accepted payment methods include cash, credit/debit cards, Terrapin Express, and checks
Services include:
· Acute and primary care
Psychiatry
Gynecology and reproductive health
· Gender-affirming care
· Pharmacy, lab, and X-ray
HEALTH FORMS (including consent)
COMPLIANCE PRACTICES
go.umd.edu/insurancewaiver
· Substance Use Intervention and Treatment (SUIT)
Health Promotion and Wellness Services (HPWS)
· Campus Advocates Respond and Educate (CARE) to Stop Violence)
TREATMENT CONSENT AND CONFIDENTIALITY
• Minors: Students under 18 need parental permission except for mental and sexual health services
• Confidentiality: Health information is kept private and shared only with the student’s consent, except as required by law (e .g ., safety concerns, suspected abuse, court orders, or public health reporting)
• Compliance: UHC complies with HIPAA and FERPA
MANDATORY HEALTH INSURANCE
• Required for all undergraduates (6 credits) and graduates (48 units/semester or 36 units/12-week term) .
• Online Waiver: Must be completed annually to avoid automatic enrollment in university Student Health Insurance Plan (SHIP)
• Noncompliance: Results in automatic enrollment and premium charges to the Financial Services account
health.umd.edu/immunizations
AFTER HOURS NURSE LINE
301-314-9386
CONTACT
GROUND FLOOR, UNIVERSITY HEALTH CENTER
301-314-8128
uhc-hpstaff@umd.edu health.umd.edu/hpws
* Nutrition coaching services are free. There is a small fee for medical nutrition therapy.
IMMUNIZATION REQUIREMENTS
• Required Vaccines: Two doses of MMR, one dose of Tdap (within 10 years) and, for undergraduates, either a meningococcal vaccine or waiver
• Tuberculosis Screening: Complete online at myuhc.umd.edu.
• Noncompliance: Blocks further registration changes .
EMERGENCIES AND AFTER HOURS CARE
• Emergency: Call 911 if UHC is closed . Local hospital information is on the UHC website.
• After Hours Nurse Line: Available to students for medical information when UHC is closed .
Health Promotion and Wellness Services
The Health Promotion & Wellness Services (HPWS) unit at the University Health Center serves the well-being needs of the campus community through free trainings, individual appointments/consultations, and community programming in topics such as:
· Stress management and mental health promotion Meditation
· Sexual health Substance use and harm reduction Nutrition*
HPWS also disseminates thousands of resources to students each semester These include, but are not limited to: safer sex supplies, substance harm reduction supplies such as naloxone, and materials to support more restful sleep .
CONTACT
GROUND FLOOR, UNIVERSITY HEALTH CENTER
301-314-2222
uhc-care@umd.edu health.umd.edu/care
24/7 CRISIS LINE*
301-741-3442
* During the fall and spring semesters
CONTACT
1115 EPPLEY RECREATION CENTER
301-405-PLAY (7529) recwell@umd.edu recwell.umd.edu
Campus Advocates Respond and Educate (CARE) to Stop Violence
Campus Advocates Respond and Educate (CARE) to Stop Violence provides confidential advocacy and therapy services to survivors of sexual assault, relationship violence, stalking, and sexual harassment CARE to Stop Violence also supports the friends, family members, and loved ones of survivors . Services are free of cost . To make an appointment with an advocate, undergraduate and graduate students can email uhc-care@umd.edu or call the 24/7 crisis line (301-741-3442) during the fall and spring semesters In addition to supporting survivors, CARE simultaneously empowers the campus community to prevent violence through educational presentations, events, and outreach activities
CARE offers educational workshops, provides community programming, and hosts engaging events on topics such as:
· Healthy relationships Consent
Recreation & Wellness
· Bystander intervention
Power-based violence prevention
University Recreation & Wellness (RecWell) encourages Terps to make the most of their college experience by incorporating movement and activity into their daily lives Membership with RecWell and access to all its facilities, programs and services are included in the student fee . Students simply need their University ID to enter recreation facilities on campus
RecWell offers:
· Group fitness classes
· Club sports Personal training
· Intramural sports
· Esports program Adventure program
· Natatorium and Outdoor Aquatic Center
Indoor Bouldering Zone and outdoor Climbing Wall
· Bike Shop
Golf Course and driving range
Student Programs and Services
CONTACT
2108 CLARENCE M. MITCHELL, JR. BUILDING
301.314.8428
studentaffairs@umd.edu studentaffairs.umd.edu
Division of Student Affairs
The Division of Student Affairs is made up of 17 departments that provide services and programs to foster academic success and promote the educational, psychological, social, spiritual and physical development of students Parents and families, faculty, staff, alumni and visitors are also served directly by our programs, resources and services . Departments within the Division of Student Affairs include the following:
Accessibility & Disability Service
Adele H . Stamp Student Union-Center for Campus Life
Conference & Visitor Services
Counseling Center
· Dean of Students
Development & External Relations
Dining Services
· Family Engagement
CONTACT
3972 CAMPUS DRIVE
301.314.DESK (3375) stampinfo@umd.edu stamp.umd.edu
Fraternity & Sorority Life
Resident Life
· Residential Facilities
Student Conduct
Student Experience & Culture
· Thrive Center for Essential Needs
University Career Center
University Health Center
· University Recreation & Wellness
Adele H. Stamp Student Union – Center for Campus Life
Adele H Stamp Student Union–Center for Campus Life (STAMP) serves as the central gathering place for students, faculty, staff, and visitors at the University of Maryland It is a hub for cultural, social, and recreational experiences that support a vibrant campus community
At the core of STAMP’s mission is a commitment to fostering student development through co-curricular learning and creating opportunities for connection and belonging Student Engagement and Student Activities staff lead programs that support transfer, off-campus, veteran, and graduate students, while also coordinating major campus traditions such as Homecoming, concerts, lectures, and large-scale events
STAMP is home to a wide range of departments, services, and amenities that support student life, including the Student Organization Resource Center (SORC), Leadership & Community Service-Learning (LCSL), Studio A, the STAMP Gallery, the Department of Fraternity and Sorority Life, and Student Entertainment Events (SEE) The building also features TerpZone (bowling, billiards, and gaming), Event & Guest Services, the University Book Center, M&T Bank, the UPS Store, and a variety of dining options, including the Maryland Dairy and food court
CONTACT
3100 HORNBAKE LIBRARY, SOUTH WING
301-314-7225
careers.umd.edu
Career Center
The University Career Center & The President’s Promise empowers students to explore career possibilities, develop skills, and achieve their full career potential
We offer a variety of resources and activities to help students understand the world of work and prepare for their futures, including: career fairs, 1-credit career courses (EDCP108i and PSYC123), industry-based panels and programming, Intern for a Day (one-day job shadowing experiences), career advising appointments, and much more
The Center also manages students’ access to Handshake, an online career management tool in which students can apply to internship and job postings, register for events related to specific career interests, access career assessments, and schedule individual career advising appointments with staff .
UMD students have a network of career support throughout campus
The University Career Center has distributed staff who provide career advising and programming that target career interests and industries related to majors in their respective schools or colleges The Center has distributed staff in Agriculture & Natural Resources (AGNR), Arts & Humanities (ARHU), Computer, Mathematical & Natural Sciences (CMNS), Information (INFO), and Public Health (SPH) The Center also partners with other campus career operations, including: Business Career Services, Engineering Career Services, Public Policy Career Services, and the Feller Center for Academic Advising & Career Planning (BSOS undergraduates)
CONTACT
0221 STAMP STUDENT UNION
301-314-7172
fsl@umd.edu
fsl.umd.edu
Fraternity and Sorority Life
The Department of Fraternity & Sorority Life (DFSL) advises and supports the recognized social and cultural/multicultural-based fraternities and sororities The office assists the chapters and their leadership in educational and programming efforts, as well as advises the four student governing councils: the Interfraternity Council, the Multicultural Greek Council, the Panhellenic Association and the National Pan-Hellenic Council DFSL also manages the university-owned fraternity and sorority houses and helps to coordinate the efforts of off-campus fraternity and sorority houses .
The Clarice
CONTACT
301-405-ARTS (2787) contact-theclarice@umd.edu theclarice.umd.edu
CONTACT
XFINITY CENTER
1-800-IM-A-TERP
(1-800-468-8377) umterps.com
CONTACT
3125 SOUTH CAMPUS DINING HALL
301-314-7756
slao@umd.edu undergradlegalaid.umd.edu
The Clarice Smith Performing Arts Center (part of the College of Arts and Humanities) is the innovative and collaborative home for UMD’s School of Music; School of Theatre, Dance, and Performance Studies; and The Clarice’s own artistic platform, Clarice Presents — as well as The Michelle Smith Performing Arts Library . Together they create a welcoming, collaborative and socially-conscious community for students, artists and patrons The Clarice is home to more than 1,000 events each year, created by students, faculty, and touring artists . UMD students can register to receive one free ticket to most events .
Intercollegiate Athletics
The Department of Intercollegiate Athletics is responsible for directing all varsity athletic programs and managing the athletic facilities on campus . The Terps compete in the Big Ten Conference as a National Collegiate Athletic Association (NCAA) Division I school All University of Maryland students receive free admission to every home Maryland Athletics contest For more information on student ticketing, students can visit umterps.com/student . Parents and families of students can purchase discounted season tickets and discounted single-game tickets to select football and basketball games by calling 1-800-IM-A-TERP
Undergraduate Student Legal Aid Office
The Undergraduate Student Legal Aid Office (SLAO) provides free legal advice and university charge assistance to University of Maryland undergraduate students SLAO is separate from the Office of Student Conduct, Office of Civil Rights and Sexual Misconduct, and Office of Rights and Responsibilities . SLAO strives to empower students to take ownership of their cases while supporting students toward a fair outcome
CONTACT
SAMUEL RIGGS IV ALUMNI CENTER
301-405-4678
terp_alum@umd.edu alumni.umd.edu
Alumni Association
The University of Maryland Alumni Association connects, cultivates and channels the power of a global network of Maryland alums Their programs empower this expansive network to advance fellow alums, the university and the next generation of Terps Myriad resources are available for current students, including:
• Alumni Association Scholarships, awarded annually, thanks to the dues-paying members of the association and other philanthropic supporters
• Terrapins Connect, a virtual mentorship and career advancement platform that connects students with alums across the world . As mentees, they can gain valuable advice and learn more about professions of interest from alums who can help them get hired in the future .
• “The M Book,” distributed to all first-year students by the Alumni Association . In this ultimate guide to the Maryland student experience, they learn the backstory of university traditions, gain real-life advice from recent grads, and read about many other important elements of Maryland’s rich past, present and future One particularly fun feature is the UMD Bucket List with 20 must-do items
• In the Student Alumni Leadership Council (SALC), the Alumni Association’s student ambassadors gain leadership experience and hands-on opportunities to develop programs that connect students, alums and donors SALC members inspire a sense of community between Terps across generations and a lifelong loyalty to their alma mater Their programs enhance school spirit and tradition, and instill a culture of giving back SALC members look forward to welcoming the newest Terps to their forever home on campus, the Samuel Riggs IV Alumni Center
CONTACT
2417 MARIE MOUNT HALL
301-405-0980
BiasSupport@umd.edu
BiasSupport.umd.edu
Bias Incident Support Services
Bias Incident Support Services (BISS) offers support through trauma-informed care to any UMD community member who has been impacted by bias and harm based on aspects of their identities . Students who have experienced bias can submit a bias report or email BiasSupport@umd edu to receive compassionate care
CONTACT
1125 COLE STUDENT ACTIVITIES
BUILDING
unitycenter@umd.edu
go.umd.edu/unitycenter
Unity Center
The Unity Center is a community hub where students can connect, grow and find a sense of belonging This newly designed space, grounded in the collective voices of our student body and created to honor and celebrate the richness of our entire campus community, features five student lounges and a multipurpose room . Each space is carefully crafted to reflect the cultures it represents, aiming to educate and foster connection and a shared sense of belonging for all Terps
CONTACT
2411 MARIE MOUNT HALL
301-405-8720
lgbtq@umd.edu
lgbtq.umd.edu
CONTACT
4018 CAMPUS DRIVE
301-314-7758
nyumburu@umd.edu
nyumburu.umd.edu
CONTACT
3972 CAMPUS DRIVE
301-314-3375
chapel@umd.edu
chapel.umd.edu
CONTACT
STAMP STUDENT UNION
301-314-8600
MICA-contact@umd.edu
stamp.umd.edu/mica
LGBTQ+ Equity Center
The LGBTQ+ Equity Center builds an inclusive, supportive, and vibrant campus community that centers belonging in teaching, research and service for students, faculty, staff, and alumni of all gender identities and expressions, sexes, and sexual orientations Over the years, our signature programs have become hallmark campus experiences including Quelcome, Lavender Celebration of Graduates, the Big Queer Photo, and our national award-winning Lavender Leadership Honor Society
Nyumburu Cultural Center
The Nyumburu Cultural Center has provided cultural, historical and social programming at the University of Maryland for more than 50 years "The diverse programming and activities are rooted in experiences of the African and Caribbean diasporic community and are open to all .
Religious Programs
The Memorial Chapel, open to all for private reflection, has two multifaith chapels and an adjacent garden with a meditative labyrinth The university has recognized chaplains representing 14 faith communities available for students on campus Many of the chaplains have offices in the Memorial Chapel .
Multicultural Involvement and Community Advocacy
Multicultural Involvement and Community Advocacy (MICA) focuses on Heritage and History Month education and programming and works closely with student planning committees to develop student focused programming opportunities .
Terrapin Terms
ACADEMIC ADVISER
This is a faculty or staff member who works with students to support them through their academic journey This can include guidance for course selection and graduation requirements, resources for academic support and much more Advisers are assigned to students based on their major or program of interest Students may have multiple advisers if they are part of a pre-professional program, honors program, living-learning program or similar academic program
ACADEMIC CALENDAR
The academic calendar includes important dates for the academic year, such as the start and end of a semester, and any breaks The academic calendar can be found on the provost’s and registrar’s websites
ACADEMIC DEADLINES
Deadlines exist for students to adjust their course schedule, add or drop courses, change grading options and apply for graduation Academic deadlines can be found on the registrar’s website
ALUM/ALUMNUS/ALUMNA/ALUMS/ALUMS/ ALUMNI/ALUMNAE
These are terms that refer to those who have earned a degree at the University of Maryland
BACHELOR’S DEGREE
A degree awarded to undergraduates on successful completion of the requirements for their major(s)
BURSAR
The traditional name for the office on a college campus that manages student financial affairs . At UMD, this office is called Student Financial Services and Cashiering
CANVAS
Also known as Enterprise Learning Management System (ELMS-Canvas), this is an interactive, web-based learning management system that connects instructors and students in and out of the classroom and is used to share documents, submit assignments and assign grades
CLASS STANDING (CLASSIFICATION)
This is how students are classified based on the number of credits completed (freshman, sophomore, junior, senior)
COLLEGES/SCHOOLS
Students enroll in and graduate from one of 12 academic colleges and schools at UMD . Each college/school contains several departments offering a variety of majors and minors
COMMENCEMENT
Commencement is a graduation ceremony in May where students officially receive recognition for completing their degrees Graduates may participate in two ceremonies at their commencement: one hosted by their academic college or school, and the campuswide ceremony
COMMUNITY DIRECTORS
These are full-time Department of Resident Life professional staff who live in the residence hall communities and supervise the resident directors Community directors participate in the after-hours duty response system
COREQUISITE
This is a course that must/can be taken together/in the same semester as another course (e g , you must take CHEM 131 and CHEM 132 in the same semester) Corequisites are listed in the Undergraduate Catalog and Schedule of Classes
CREDIT HOURS
This is the number of hours assigned to each class It indicates how many credits a course is worth, and typically represents the number of hours per week a student is in class
DEAN
Also known as an academic dean, this term refers to the head of a college or school within a university . Within each of UMD’s 12 colleges and schools, professors report to department chairs, and department chairs report to deans Deans are responsible for ensuring the departments within their
college are functioning in support of the university’s mission .
DEPARTMENT CHAIR
A department chair is a faculty member in a given academic department, assigned by the dean to manage that department
A department chair’s primary role is to examine the operations of the department as a whole and the department’s relationship to the university more broadly
DIPLOMA
This is a certificate awarded by UMD to show a student has successfully completed a course of study
DIRECTORY ID
After being admitted, students create a Directory ID This ID becomes their UMD email address and allows them to log in to computers and access other electronic resources across campus This ID belongs to the student and is not for parents/family members to use Doing so is a violation of campus technology policy
DORMITORY
This term, once used widely, refers to a building where students sleep (from the Latin dormire) UMD calls them residence halls (see Residence Hall)
ELMS (See Canvas)
FAFSA
The Free Application for Federal Student Aid (FAFSA) is a U S federal government form students must complete annually in order to receive financial aid At UMD, students are strongly encouraged to complete the FAFSA by the Jan . 1 priority deadline
FERPA
The Family Educational Rights and Privacy Act (FERPA) is a federal law designed to protect the confidentiality of education records and to give students access to their records to assure the accuracy of the contents The Act affords students certain rights with respect to their education
records Student records kept by the university are private—this includes grade reports, transcripts, finances, counseling, health and student conduct records Therefore, UMD cannot discuss the contents of records with any third party without permission from the student Students can waive their right to privacy and grant limited access to any parent or guardian to view the student’s current class schedule, grades and student account balance information
Complete details and instructions are available at registrar.umd.edu
FINANCIAL AID
Types of financial aid can be classified as either need-based, meaning the student is not able to cover educational expenses, or non-need-based, which generally refers to aid received based on merit or qualification
FIRST-GENERATION STUDENT
This is a student whose parent(s) or guardian(s) have not completed a bachelor’s degree
FRESHMAN/FIRST-YEAR
This is an undergraduate student who has completed and earned a total of 29 semester credit hours, or less This is also used to describe someone who is in their first year of college
FULL-TIME
Full-time status for undergraduate students in a regular semester is 12 hours or more
GATEWAY REQUIREMENTS
Each Limited Enrollment Program (LEP) has a set of gateway requirements This includes required courses, grades and GPA a student must have in order to apply for the given LEP
GENERAL EDUCATION
General education (GenEd) courses expose students to different disciplines, improve fundamental academic skills, and strengthen a student’s commitment to using knowledge and abilities to better themselves and others Each degree has specific GenEd requirements that must be fulfilled for graduation
GRADE POINT AVERAGE (GPA)
This is the standard way of measuring academic achievement A GPA is based on the grades received in a course and can range from 0 0 to 4 0 Students will receive a semester GPA and cumulative GPA, which is an ongoing average of all grades from every semester There is also a GPA for only major- and minor-related courses .
GRADUATION APPLICATION
Both undergraduate and graduate students must apply for a diploma no later than the end of the schedule adjustment period at the beginning of the semester in which they intend to graduate
HOLD/REGISTRATION BLOCK
This is an administrative block that prevents registration Action by the student is required to clear the hold A hold may be placed on a student’s academic record for various reasons, such as non-payment of tuition and fees, parking fines or academic reasons Holds can be found on their Testudo account and students must contact the correct office to satisfy the requirements to have the hold removed
INDEPENDENT STUDY
Many academic departments offer an independent study course for students with demonstrated ability and special interests This course is appropriate when a student has a specialized and compelling academic interest that cannot be pursued within the framework of a regular course
INTERNSHIP
This is a part-time or full-time temporary job in a setting closely related to a student’s area of study . It may be done for college credit and it may be a paid or unpaid position An internship is a monitored work experience that has intentional learning outcomes and goals for students .
JUNIOR
A junior is an undergraduate student who has completed and earned a total of 60 to 89 semester credit hours
LETTERS & SCIENCES
This academic advising office is the academic home for undergraduate students who are undecided on their major or are working toward admission to a Limited Enrollment Program (LEP) Students may be assigned to Letters & Sciences upon admission even if they listed an LEP as their intended major
LIMITED ENROLLMENT PROGRAMS (LEPS)
Several of UMD’s highly sought-after majors have limited space in order to maintain the quality of the program . All LEPs have more competitive admission criteria beyond the university’s general requirements
LIVING-LEARNING PROGRAMS (LLPS)
These are specialized residential programs that have direct connections with faculty and specific academic units/departments . In partnership with LLP staff and other student services staff at the university, these faculty and academic administrators link coursework and residential experiences in ways that create opportunities for deeper understanding and integration of classroom material
MAJOR
This is the primary academic area of study that a student chooses to focus on during their undergraduate career
MINOR
This is the secondary academic area of study that a student chooses to focus on during their undergraduate career A minor is not required, but it recognizes a student’s concentrated study in a field outside of their selected major
MSFAA
The Maryland State Financial Aid Application (MSFAA) is available online to applicants who are ineligible to receive federal aid using the Free Application for Federal Student Aid (FAFSA) . The MSFAA allows qualified children of undocumented immigrants, who qualify for in-state tuition under §15–106 .8 of the Maryland Education Article, to apply and be considered for certain types of state needbased financial aid
OFFICE HOURS
This is time each week that professors and instructors are available to speak with students Professors usually announce their office hours on the first day of class and in their syllabus In most cases, students are welcome to drop by an instructor’s office hours or make an appointment
PART-TIME
A student is considered part-time if the number of credit hours enrolled is 11 or fewer in a regular semester
PRE-PROFESSIONAL PROGRAMS
UMD’s pre-professional programs are considered advising programs, not undergraduate majors, and they prepare students for graduate studies in law, veterinary medicine and several healthrelated fields .
PREREQUISITE
This is a course that is required before a student can take another course (e .g , students must take CHEM 131 before they can take CHEM 231) Prerequisites for a course are listed in the Undergraduate Catalog and Schedule of Classes
PROVOST
Also called the senior vice president for academic affairs, the provost is a senior academic administrator who works closely with with academic deans, department deans and faculty to ensure the quality of academic programs The provost’s office oversees UMD’s academic programs and resources, academic policies and regulations in accordance with the university’s mission
READING DAY
This is the day prior to final exams for students to review, study and prepare for final exams No classes or other activities are scheduled on this day
REGISTRAR
The operations conducted in the registrar’s office are compiled into four large categories: the coordination of course and classroom scheduling, and registration;
the maintenance of students’ permanent academic records; the administration and application of academic policies; and information management, data analysis and reporting .
RESIDENCE HALL
This refers to the buildings on campus where students live, study, learn and sleep The residence halls at UMD are important places for student learning
RESIDENT ASSISTANT
These are undergraduate student staff members who live in the residence halls with students and serve as the first point of contact for student concerns They are trained in identifying university resources, leading events and activities for/by unit residents, mediating conflicts, confronting problems and addressing potential violations of university policies within the residence hall communities
RESIDENT DIRECTOR
Resident directors are full-time Department of Resident Life staff who live in the residence halls and directly supervise the resident assistants within the community/hall They are responsible for overseeing approximately 500 residents and participate in the after-hours duty response system
SATI SFACTORY ACADEMIC PROGRESS
(GOOD ACADEMIC STANDING)
Satisfactory Academic Progress ensures that students are successfully completing their coursework and meeting minimum academic standards The review is based on qualitative (grade point average) and quantitative measures (credits completed vs . credits attempted) . It is also cumulative for all academic work attempted at University of Maryland and transferred credits Most students need at least a 2 0 GPA, and either 50% or 75% completion of attempted coursework, based on their class standing/classification .
SCHEDULE ADJUSTMENT PERIOD
This is also referred to as the drop/add period and is the first 10 business days of classes at the beginning of the fall or
spring semester. Students can add, drop or change course sections during the schedule adjustment period . Students should review all policies and deadlines to avoid any possible penalties
SCHEDULE OF CLASSES
This is a list of courses that are offered for each semester Students will use the schedule of classes to plan their semester courses and view the final exam schedule
SENIOR
A senior is an undergraduate student who has completed and earned a total of 90 semester credit hours or more
SOPHOMORE
A sophomore is an undergraduate student who has completed and earned a total of 30 to 59 semester credit hours
SYLLABUS
This is an outline from the professor or instructor of the requirements and expectations, academic policies and schedule of assignments for the course
This is typically shared with students on the first day of class
TEACHING ASSISTANT (TA)
TAs are current graduate and undergraduate students selected on the basis of scholarship who work under the supervision of regular faculty members and assist with many instructional responsibilities TAs may assist in teaching, leading discussion sections and holding office hours
TERPLINK
This is UMD’s student organization database for students to discover extraand co-curricular opportunities, learn about service and involvement events, and find happenings around campus
TESTUDO
Testudo is not only the university’s mascot, a diamondback terrapin, but it’s also the name of UMD’s student academic online portal Through Testudo, students can view the schedule of classes, access their degree audit and transcript, register for classes and apply for graduation
TITLE IX
Title IX is a federal civil rights law that prohibits sex-based discrimination in any school or other education program that receives federal money Persons may report allegations of sexual misconduct at any time, and are encouraged to report promptly in order to maximize the university’s ability to obtain evidence, identify potential witnesses, and conduct a thorough, prompt and impartial investigation Reporting options include the Office of Civil Rights and Sexual Misconduct, Department of Resident Life— Office of Rights & Responsibilities, and Office of Student Conduct
TRANSCRIPT
This is also known as an academic transcript . The academic transcript represents the official university record of a University of Maryland student’s academic history of coursework completed at UMD and the grades and associated grade point average received Also listed on the transcript are declared academic credentials, awarded academic credentials for students who have completed their degree and university honors awarded by UMD upon the conferral of the degree
UNDECIDED
Students who are still in the process of choosing a major are considered “undecided ”
UNDECLARED
Students who are seeking admission into the Limited Enrollment Program of their choice are considered “undeclared ” These students know what major they want to pursue and are working to satisfy all gateway requirements for application to the program
UNDERCLASSMAN
Generally refers to a freshman or sophomore student
UNDERGRADUATE STUDENT
A student who is seeking to obtain a bachelor’s degree
UNIVERSITY ID (UID)
A UID is assigned to students when they are admitted This nine-digit number is printed on student ID cards and is used to register for events, access student accounts and more
UPPERCLASSMAN
Generally refers to a junior or senior student
WITHDRAWAL
Students may withdraw from an individual course, the academic term or from the university Withdrawal from a class means to drop a class after the schedule adjustment period, and often means receiving a W on the transcript . Before withdrawing, students should consult with their academic advisor. A withdrawal from the academic term or the university can have serious effects for students receiving financial aid, international students and students in residence halls It is the student’s responsibility to review these potential implications with the appropriate offices
WORK-STUDY
This is a financial aid program funded by the federal government that allows undergraduate or graduate students to work part-time on campus or with approved off-campus employers To participate in work-study, students must complete the FAFSA A work-study job is awarded as part of a student’s financial aid package
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University of Maryland Branch
Stamp Student Union Ground Floor
3972 Campus Drive College Park, MD 20742
EMERGENCY AND CRISIS RESOURCES
University Police (UMPD) EMERGENCY
University Police (UMPD) NON- EMERGENCY
. 301-405-3333
301-405-3555
Health Center 301-314-8180
Counseling Center .
301-314-7651
University Chaplains 301-314-9893
Resident Life 301-314-2100
Office of the Dean of Students
GENERAL INFORMATION
COLLEGES AND SCHOOLS
Agriculture and Natural Resources, College of .
301-314-8484
301-405-1000
. 301-405-2072
Architecture, Planning and Preservation, School of 301-405-8000
Arts and Humanities, College of 301-405-2088
Behavioral and Social Sciences, College of 301-405-1679
Business, Robert H Smith School of 301-405-2189
Computer, Mathematical, and Natural Sciences, College of 301-405-4906
Education, College of 301-405-2364
Engineering, A . James Clark School of
301-405-8335
Information, College of 301-405-2038
Journalism, Philip Merrill College of 301-405-2399
Public Health, School of
301-405-2438
Public Policy, School of 301-405-2370
UNIVERSITY OFFICES/DEPARTMENTS
Academic Achievement Programs
301-405-4736
Accessibility & Disability Service 301-314-7682
Athletics .
301-314-7075
Belonging & Community 301-405-2838
Billing and Payments (Bursar) 301-314-9000
Bookstore (University Book Center)
301-314-BOOK
Career Center 301-314-7225
CIVICUS 301-405-7918
College Park Scholars
301-314-2777
Community Service-Learning 301-314-2273
Conferences and Visitor Services 301-314-7884
Counseling Center .
301-314-7651
Dean of Students 301-314-8484
Dining Services 301-314-8068
Education Abroad .
301-314-7746
Extended Studies (Summer & Winter Terms) 301-314-8240
Family Engagement 301-314-8429
Financial Aid
Fraternity and Sorority Life, Department of .
Freshmen Connection Program
301-314-8377
301-314-7172
301-405-7762
Global Communities 301-314-7100
Golf Course . .
Health Center
Hinman CEOs
Honors College .
ID Card Services (Registrar)
301-314-GOLF
301-314-8180
301-314-9223
301-405-6771
301-314-9031
Information Technology, Division of 301-405-7700
International Education Services .
301-314-7740
Jiménez-Porter Writers’ House 301-314-0671
LGBTQ+ Equity Center 301-405-8720
Language House . .
301-405-6996
Libraries 301-405-0800
Meal Plans (Dining Services) 301-314-8068
Memorial Chapel .
301-314-9866
Multi-Ethnic Student Education, Office of 301-405-5616
Nymburu Cultural Center
Off-Campus Housing Services
Orientation
Parent/Family Warmline (Counseling Center)
Police (UMPD)
Registrar .
301-314-7758
301-314-3645
301-314-8217
301-314-7651
301-405-3555
301-314-8240
Stamp Student Union 301-314-DESK
Student Affairs, Office of the Vice President for 301-314-8428
Student Conduct, Office of
301-314-8204
Student Financial Services and Cashiering 301-314-9000
Terrapin Express (Dining Services)
Transportation Services, Department of
301-314-8068
301-314-7275
University Recreation and Wellness 301-314-7529
Visitor Center 301-314-7777
DEPARTMENT OF RESIDENT LIFE
Assignments and General Inquiries .
301-314-2100
North Campus Communities 301-226-4830
South Campus Communities 301-314-7484
DEPARTMENT OF RESIDENTIAL FACILITIES
4-Work Maintenance Requests
301-314-9675
FAMILY ENGAGEMENT
Office of the Dean of Students
2130 Clarence M. Mitchell, Jr. Building
7999 Regents Drive
College Park, MD 20742
301-314-8429
terpfamily@umd.edu
terpfamily.umd.edu