Everything you need to know about selling your property with us
We are your local experts With more than 50 years in business, Tremains is known for our friendly, professional sales consultants and proven results. We work alongside New Zealand Sotheby’s International Realty and Colliers International teams to ensure you will get the best result for your property.
At Tremains, we only want the best for you Our aim is for you to enjoy the best of service and to that end we are always available to discuss any aspect of your selling and marketing process. To be successful we need to get results. For you, that means getting your ‘For Sale’ sign changed to a ‘SOLD’ in the shortest timeframe. I stand behind the entire Tremains team and I take pride in personally endorsing their efforts. When you choose to work with us, you tap into a wealth of experience that will help you achieve the best possible price for your property. We work as a united team which means we bring an extensive network of buyers for our vendors.
At Tremains, we are here for you. I am happy to discuss your real estate questions. Please contact me directly at: simon.tremain@tremains.co.nz
Our Service Thank you for allowing us into your home, we hope this booklet gives you an insight to our commitment to deliver an outstanding result in the sale of your home. As leaders in the Hawke’s Bay real estate market, we have developed a unique and proven formula to ensure exceptional results and a transparent and stress free experience for you. Together with our commitment to offer honest and accurate property advice combined with an exceptional level of customer service, goals are always met and expectations exceeded.
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Richard and Ashleigh Liley are a dynamic husband and wife sales team at the top of their game, selling property across Hastings and Havelock North. With an unrivalled sales record, as well an accolade of awards including Top Hawke’s Bay Tremains Sales Consultant, the Liley’s unmatched sales ability, outstanding work ethic and absolute professionalism have seen them become a consistent top performer in Hawke’s Bay real estate. Their results-driven approach and exceptional client service has seen their business flourish from word-of-mouth referrals and repeat business.
only brings a sense of professionalism to his role, his personable nature ensures that his clients feel comfortable and well-informed throughout the sales process, armed with honest advice and feedback. This is an area that is also supported by his wife and Sales Associate, Ashleigh, an experienced real estate professional in her own right. With a background in both property management and sales, Ashleigh’s role in the team is to deliver a seamless customer experience. Ashleigh’s flair for marketing and friendly disposition also sees her showing property, meeting photographers, builders and overseeing marketing material to ensure that the property is presented in the best light possible to the market.
When it comes to selling or buying a home, you want someone who can negotiate the best possible price on your behalf. This is an area where Richard thrives, using his well-honed negotiation skills to achieve outstanding results for his client’s time and time again. Richard not
When you are looking for the complete package to sell your home, you cannot go past Richard and Ashleigh Liley. Results speak for themselves and this husband and wife team certainly have a track record that speaks volumes. Give them a call today to discuss how they can help you with your property requirements.
Richard Liley 021 443 904 | richard.liley@tremains.co.nz
Ashleigh Liley 021 951 041 | ashleigh.liley@tremains.co.nz
@Richard and Ashleigh LileyTremains
What my clients are saying Over the last three years or so, Richard has been involved in about 20 real estate transactions with myself and my partner. This has been either buying or selling through him. We have found him and also his wife Ashleigh who he works with to be excellent to deal with being straight up, honest and have high integrity. Communication to us is of huge importance also and Richard and Ash would have to be the best we’ve dealt with as far as that goes. If we aren’t able to reach them by phone, they will always call back as soon as they can. Richard also has a very good knowledge of residential and commercial investment properties, which is a big part of what we do. Both Richard and his wife Ashleigh are very approachable and we would highly recommend them as a great team to work for you whether you are buying your first home, an investment property, or selling your home.
G Fowler Thank you Richard for your awesome service in helping us sell our rental property and the way you managed to handle difficult tenants was great. You managed to get us a great price which was appreciated. If we’re ever back in the bay we would use you again.
C Irwin
If your thinking about selling, I definitely recommend Richard Liley! It’s our first home and he made the selling process such an easy one! He’s always transparent and honest and gives great guidance in what can be a stressful time.
A Jack
First impressions count, especially in the real estate business. That’s why it is important to thoroughly prepare your property for sale.
Present your property in the best light with these tips Kitchen
Windows
Many home buyers consider the kitchen to be the most important room of the house. When they look at your kitchen, they’ll pay attention to the cleanliness, layout and storage capacity. Make sure all appliances are spotless, fix dripping taps, tighten loose cabinet hardware, and change outdated light fittings.
Clean windows inside and out. Replace cracked glass, broken sashes and cords. When your home is being shown, open curtains to let in as much light as possible.
Storage Remove half of what’s in the wardrobes and storage areas to make them look bigger. This might be a good time to throw out, donate or sell things you no longer need. Remove excess furniture, even if it’s only temporarily, to make rooms seem spacious. Garages often end up as a dumping ground so make sure they are well organised and give prospective clients the impression that there’s plenty of room for their belongings.
Outside Your buyers will make their initial assessment of your property as soon as they see it. Mow the lawns, weed the gardens, trim back overgrown trees and sweep up leaves. A neat and tidy entrance also creates a positive first impression.
Walls and Ceilings Repair any cracks in the walls or ceilings and repaint if necessary. Clean finger marks off high-traffic areas and get rid of cobwebs. Consider replacing outdated wallpaper.
Floors Carpeting has a major impact on the look of a home. Vacuum thoroughly or have it professionally cleaned. If it is badly worn, or stained, consider having it replaced. Check if wooden floors need to be refurbished. Clean tile floors, and repair or replace cracked tiles.
Paint Take a good look at the paint on the inside and outside of your home, is it cracking, peeling or chipping? If it is, a fresh coat of paint for your exterior may cost you a bit of time and money, but may elevate your home from “fixer-upper” to “move in and enjoy.” If it does need painting, choose colours that are appropriate to the style of the house and that blend in well with the neighbourhood.
Roof Buyers will pay close attention to its condition. Paint corrugated iron or clean tiles, fix leaky corroded downpipes and gutters. Clean or repair watermarked ceilings as this is a sign to buyers that the roof has leaked, even if it has been fixed.
Open homes To put buyers at ease, we recommend you and your pets are absent during open homes. If you do stay, please let your sales consultant do the talking.
My goal is to make sure your property is present on every platform to achieve the best result
Be seen in the right places at the right time
Online
Signage
The internet is an essential tool
Our in-house marketing team will
Our customer service team will
when marketing your property as
produce a full colour brochure
ensure that a high quality ‘For Sale’
many buyers do their research
and window display to be used in
sign is erected at your property
online. When you list with Tremains,
our sales offices, at open homes
the day your listing goes live.
your property will be listed on all
and given out to prospective
This 24/7 visual sales tool is
the right real estate websites to
buyers. We will also hand deliver
an important component of
make sure your property is seen by
free ‘just listed’ cards into your
showcasing your property.
active buyers.
local neighbourhood.
Publications
Social Media
Photo and Video
Your property will feature in
At Tremains, we embrace the power
To present your property in the
our digital property publication
of social media platforms such as,
best possible light, we recommend
which is released fortnightly to
Facebook and Instagram to market
investing in professional photography
our extensive company database.
properties. We use digital strategies
and videography. The images will be
For print, all of our property
such as customised audience
used in all marketing materials; print
listings are including in the local
demographics and geo targeting,
and digital. Photography and video
Property Guide magazine which is
with the single goal of creating
is usually the first impression people
inserted into the Saturday edition
awareness to both active and
get of your property, so let’s make
of Hawke’s Bay Today. The Property
passive buyers.
it a good one.
Guide also sits in property stands around our region.
Come along on your real estate journey with me 01 Choose Tremains
05 Power up the network
So, you’ve made the decision to sell and want to get the best possible price. You’ve called Tremains - great start!
Arrangements are made for our team of sales consultants to visit so they can get a good feel for your home. They may already have buyers looking for a property just like yours, so this kind of networking is invaluable.
02 Working together Once you’ve found your perfect Tremains sales consultant, an initial meeting will be arranged to discuss your property and your goals. A free, no obligation market appraisal will follow including an in-depth discussion around your marketing options. This is a vital step in making you feel comfortable, confident and ready for the exciting sales process.
03 You’re on the market! Together we’ve decided on the best way to market your home and agreed on the sales method and price. You’ve signed a Listing Agreement with us, so now let us get on with selling your home!
04 Getting noticed The Tremains ‘for sale’ sign goes up. Photos are taken and the advertisements are written and placed in our property magazines. Window cards go up in the appropriate Tremains office. Flyers are produced by our marketing team and your property is listed on prominent property websites. Now you’ll get noticed.
06 Here come the buyers Your property will be discussed at weekly sales meetings and any one of our sales consultants can bring potential buyers through your property. We recommend having regular open homes too.
07 An offer is made When an offer is made this will be brought to you in writing for your consideration. Now the negotiations start. Having had weekly reports and regular discussion with your sales consultant, you’re in a great position to negotiate with a buyer.
08 You accept the offer Both parties reach an agreement and signed contracts go to the solicitors. While still marketing your property (just in case this contract doesn’t complete), your sales consultant will be co-ordinating with the buyer regarding any conditions on the contract until it goes unconditional.
09 The sold sticker The terms and conditions on the signed contract have been met - your property is sold!
10 Settlement day This is the day you’ve been waiting for. Once the solicitors have completed the money exchange, your solicitor will release the keys to the new owners. As a general rule of thumb, you’ll move out in the morning and the buyer moves in that afternoon.
Celebrate! Invite your friends and family over, pop the champagne and celebrate!
At Tremains, it’s a team effort
Your Napier and Taradale Sales Consultants
Nathan Abel 027 414 1542
Jen Brownlie 021 817 875
Lisa Burn 027 567 3322
Phil Carmine 027 324 1623
Leon Dear 027 575 0004
Diane Dobson 027 471 8443
Vicki Dransfield 027 272 9844
Debbie Dudding 027 306 6073
Sarah Ericksen 027 555 6785
Marie Ewens 021 286 5530
Niki Frame 027 260 4098
Nick Fryer 021 477 604
Ariana Frost 0274 550 599
Bryson Frost 027 777 0354
Lynnette Hammington 027 571 3101
Caroline Hughes 027 877 0210
Nikki Humphreys 021 137 9896
Jo Lorigan 021 324 535
Rex Lorigan 021 438 088
Millie Lyons 022 319 7015
Sara Mackey 021 221 3661
Hanlie Marnewick 027 295 9981
Jayne Mills 021 065 0941
Gabby Morris 027 228 7900
Rob Nunziante 021 246 0700
Bev O’Keefe 027 447 0125
Kanila Patel 021 703 690
Darren Pienaar 027 378 1260
Sarah Pinckney-Welch 021 220 5510
Will Tremain 027 421 9112
Lisa White 027 427 5975
Maree Williamson 027 243 5288
Hawke’s Bay Leadership Team
Simon Tremain Managing Partner 027 447 8174
Gabrielle Ellett Central Region CEO 027 531 0202
Maree Newman Central Region COO 027 233 2027
Stuart Christensen General Manager 027 221 2212
Jamie Thomas Napier Sales Manager 027 479 3881
Kim Shannon Sales Manager 027 220 2937
Ben Massey Hastings Sales Manager 027 491 7027
Sherry O’Sullivan Taradale Sales Manager 027 277 4336
Hawke’s Bay Licensee Agent
Your Hastings, Havelock North and Central HB Sales Consultants
Louise Addis 027 672 2099
Jill Baddeley 027 452 8222
Andrew Clark 027 524 1504
Jenness Clark 027 448 1780
Edward Cox 027 739 2778
Lynda Creighton 027 443 9995
Jane Fitzgerald 027 634 2165
Bronwyn Grant 021 647 533
Lyn Hann 021 560 080
Marguerite Healey 021 0264 3335
Danni Heard 027 924 6651
Rahia Jessup 021 514 875
Alicia Kennedy 027 828 1444
Deborah Lambert 027 274 5433
Richard Liley 021 443 904
Ashleigh Liley 021 951 041
Jarrod Lowe 027 442 2677
Tori Morrison 021 149 9258
Craig Rawcliffe 027 452 2777
James Reith 027 3333 220
Jarnail Singh 021 162 4742
Susie Sturt 021 894 770
Bronwyn Trafford 027 573 7417
Lisa Wong 022 088 6870
Megan Dallimore Central HB 021 242 7669
Vicky Naylor Central HB 021 025 73033
When you are ready to start your real estate journey, contact us today.
Richard Liley 021 443 904
Ashleigh Liley 021 951 041
richard.liley@tremains.co.nz
ashleigh.liley@tremains.co.nz
tremains.co.nz Tremain Real Estate (2012) Limited. Licensed Agent REAA 2008.