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Phoenix Fan Profile Booklet

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Bringing people and property together

Everything you need to know about selling your property with Phoenix Fan


We are your local experts With more than 50 years in business, Tremains is known for our friendly, professional sales consultants and proven results. We work alongside New Zealand Sotheby’s International Realty and Colliers International teams to ensure you will get the best result for your property.


At Tremains, we only want the best for you Our aim is for you to enjoy the best of service and to that end we are always available to discuss any aspect of your selling and marketing process. To be successful we need to get results. For you, that means getting your ‘For Sale’ sign changed to a ‘SOLD’ in the shortest timeframe. I stand behind the entire Tremains team and I take pride in personally endorsing their efforts. When you choose to work with us, you tap into a wealth of experience that will help you achieve the best possible price for your property. We work as a united team which means we bring an extensive network of buyers for our vendors.

At Tremains, we are here for you. I am happy to discuss your real estate questions. Please contact me directly at: simon.tremain@tremains.co.nz


Phoenix was fantastic to work with when buying our house. We found him to be honorable, straightforward and non-evasive. After dealing with a number of agents during our search it was a refreshing change! We viewed three of his properties during our search and were delighted that he was the agent of the one we finally secured. Thanks so much Phoenix! N AT H A N A N D M I C H E L L E


With a background in international tourism and property management, Phoenix Fan’s transition to real estate was a natural progression. His innate ability to relate to people and his strong communication skills have proved to be an asset throughout his career. With his gregarious and warm personality, he takes pride in developing and maintaining enduring relationships. As a father to two girls and a business owner, Phoenix understands the needs of families – and those that simply require efficient transactions. Phoenix is a people person – he has devoted his career to serving clients. He prides himself on his integrity to always put clients’ needs first. Phoenix is highly skilled at developing customised solutions to suit individual requirements and situations. His consultative approach will minimise problems and maximise your opportunities in today’s competitive market. Phoenix has been instrumental in achieving clients’ goals. Being proactive in the fast-changing market, he has earned exceptional results for his clients as well as their trust and confidence. Phoenix’s understanding of diverse cultures plus his ability to speak English, Mandarin and Cantonese gives him an edge as a negotiator when buying or selling your property. Committed to fulfilling your real estate needs, Phoenix will prove it with his actions. For honest and friendly advice or to get your house sold, give Phoenix a call today, he would love to hear from you!

022 473 1268 phoenix.fan@tremains.co.nz

@Phoenixfanrotorua


Sold

Sold

Sold

Sold

Sold

Sold


Kind words from my clients Polite, fast, friendly service. Well informed. Very accommodating for Seller, Buyer and Tenants. Nice gift box and cards. Second time business now, always professional to deal with.

G Turner

We’ve bought and sold through Phoenix three times and his input has been invaluable. We wouldn’t be where we are now if it wasn’t for him.

Fraser and Jane

I have dealt with Phoenix for few times personally and business wise. Quick and easy response and service are really impressive. I have listed my property with other agent previously but wasn’t come to a good result. Phoenix helped me within a short timeframe to achieve positive result which was exactly what I was looking for. Phoenix is a real asset as an agent who provides excellent services that helps many people and families to make formal decisions on property.

R Zhang


First impressions count, especially in the real estate business. That’s why it is important to thoroughly prepare your property for sale.


Present your property in the best light with these tips Kitchen

Windows

Many home buyers consider the kitchen to be the most important room of the house. When they look at your kitchen, they’ll pay attention to the cleanliness, layout and storage capacity. Make sure all appliances are spotless, fix dripping taps, tighten loose cabinet hardware, and change outdated light fittings.

Clean windows inside and out. Replace cracked glass, broken sashes and cords. When your home is being shown, open curtains to let in as much light as possible.

Storage Remove half of what’s in the wardrobes and storage areas to make them look bigger. This might be a good time to throw out, donate or sell things you no longer need. Remove excess furniture, even if it’s only temporarily, to make rooms seem spacious. Garages often end up as a dumping ground so make sure they are well organised and give prospective clients the impression that there’s plenty of room for their belongings.

Outside Your buyers will make their initial assessment of your property as soon as they see it. Mow the lawns, weed the gardens, trim back overgrown trees and sweep up leaves. A neat and tidy entrance also creates a positive first impression.

Walls and Ceilings Repair any cracks in the walls or ceilings and repaint if necessary. Clean finger marks off high-traffic areas and get rid of cobwebs. Consider replacing outdated wallpaper.

Floors Carpeting has a major impact on the look of a home. Vacuum thoroughly or have it professionally cleaned. If it is badly worn, or stained, consider having it replaced. Check if wooden floors need to be refurbished. Clean tile floors, and repair or replace cracked tiles.

Paint Take a good look at the paint on the inside and outside of your home, is it cracking, peeling or chipping? If it is, a fresh coat of paint for your exterior may cost you a bit of time and money, but may elevate your home from “fixer-upper” to “move in and enjoy.” If it does need painting, choose colours that are appropriate to the style of the house and that blend in well with the neighbourhood.

Roof Buyers will pay close attention to its condition. Paint corrugated iron or clean tiles, fix leaky corroded downpipes and gutters. Clean or repair watermarked ceilings as this is a sign to buyers that the roof has leaked, even if it has been fixed.

Open homes To put buyers at ease, we recommend you and your pets are absent during open homes. If you do stay, please let your sales consultant do the talking.


My goal is to make sure your property is present on every platform in order to achieve the best result


Be seen in the right places at the right time

Online

Print

Signage

The internet is an essential tool

Our in-house marketing team will

Our customer service team will

when marketing your property as

produce a full colour brochure and

ensure that a high quality ‘For Sale’

many buyers do their research

window display to be used in our

sign is erected at your property

online. When you list with Tremains,

sales offices, at open homes and

the day your listing goes live.

your property will be listed on all

given out to prospective buyers.

This 24/7 visual sales tool is

the right real estate websites to

We will also hand deliver free

an important component of

make sure your property is seen by

‘just listed’ cards into your local

showcasing your property.

active buyers.

neighbourhood.

Social Media

Publications

Photo and Video

At Tremains, we embrace the power

Your property will feature in our

To present your property in the

of social media platforms such as,

digital property publication which is

best possible light, we recommend

Facebook and Instagram to market

released fortnightly to our extensive

investing in professional

properties. We use digital strategies

company database. For print, all of

photography and videography.

such as customised audience

our property listings are including

The images will be used in all

demographics and geo targeting,

in the local Rotorua Property

marketing materials; print and

with the single goal of creating

Guide publication that is produced

digital. Photography and video is

awareness to both active and

every Friday, with copies sitting in

usually the first impression people

passive buyers.

property stands around our region.

get of your property, so let’s make it a good one.


Come along on your real estate journey with me 01 Choose Tremains

05 Power up the network

So, you’ve made the decision to sell and want to get the best possible price. You’ve called Tremains - great start!

Arrangements are made for our team of sales consultants to visit so they can get a good feel for your home. They may already have buyers looking for a property just like yours, so this kind of networking is invaluable.

02 Working together Once you’ve found your perfect Tremains sales consultant, an initial meeting will be arranged to discuss your property and your goals. A free, no obligation market appraisal will follow including an in-depth discussion around your marketing options. This is a vital step in making you feel comfortable, confident and ready for the exciting sales process.

06 Here come the buyers Your property will be discussed at weekly sales meetings and any one of our sales consultants can bring potential buyers through your property. We recommend having regular open homes too.

07 An offer is made 03 You’re on the market! Together we’ve decided on the best way to market your home and agreed on the sales method and price. You’ve signed a Listing Agreement with us, so now let us get on with selling your home!

When an offer is made this will be brought to you in writing for your consideration. Now the negotiations start. Having had weekly reports and regular discussion with your sales consultant, you’re in a great position to negotiate with a buyer.

08 You accept the offer 04 Getting noticed The Tremains ‘for sale’ sign goes up. Photos are taken and the advertisements are written and placed in our property magazines. Window cards go up in the appropriate Tremains office. Flyers are produced by our marketing team and your property is listed on prominent property websites. Now you’ll get noticed.

Both parties reach an agreement and signed contracts go to the solicitors. While still marketing your property (just in case this contract doesn’t complete), your sales consultant will be co-ordinating with the buyer regarding any conditions on the contract until it goes unconditional.


09 The sold sticker The terms and conditions on the signed contract have been met - your property is sold!

10 Settlement day This is the day you’ve been waiting for. Once the solicitors have completed the money exchange, your solicitor will release the keys to the new owners. As a general rule of thumb, you’ll move out in the morning and the buyer moves in that afternoon.

Celebrate! Invite your friends and family over, pop the champagne and celebrate!


At Tremains, it’s a team effort

Rotorua Leadership Team

Simon Tremain Managing Partner

Cam Ward Managing Partner

Gabrielle Ellett Central Region CEO

Maree Newman Central Region COO

Stuart Christensen General Manager

Mark Nicol Sales Manager

Phoenix Fan 022 473 1268

Brodie Fowler 027 545 6316

Karl Hereford 021 527 513

Your Rotorua Sales Consultants

Beverley Anderson 021 0249 1185

Aaron Coveney 022 150 1676

Sean Dercksen 021 567 947

Pranay Jalan 020 4018 9969

Hielke Oppers 027 443 5538

Debbie Smith 027 454 2115


We take pride in being your local company that is here for all your real estate needs. If you have any questions or concerns please do not hesitate to give me a call.


Contact me when you are ready to start your real estate journey.

022 473 1268 phoenix.fan@tremains.co.nz

tremains.co.nz Tremain Real Estate Rotorua Limited. Licensed Agent REAA 2008.


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