Skip to main content

JY RIVERS BROCHURE 2019

Page 1

River Cruise COLLECTION

Solo adventures TOGETHER


Danube River

Venice

Oporto, Portugal


WELCOME

d r a o b A

Our wonderful collection of river cruises offers you the chance to sail the waterways of Europe in style. Step ashore to discover the delights of historic towns and idyllic countryside in destinations as diverse as Venice and Moscow, and stay in comfort aboard an elegant floating hotel. That’s the real beauty of a river cruise, you’ll unpack just once, yet you’ll discover a new place every day or so as the world quite simply comes to you.

CONTENTS Venetian River Cruise

9

Holland’s Hidden Treasures

17

The Vineyards of Bordeaux

10

Danube Highlights

19

Cruising the Seine Valley & Paris

11

The Northern Rhine Experience

20

The Spectacular Seine

12

Cities of the Rhine

21

Portugal’s Douro River Cruise

13

All Inclusive Spanish Experience

14

Amsterdam & Rotterdam Mini Cruise

22

Highlights of the Rhine

15

A Viennese Mini Cruise

23

Holland & the Classic Rhine

16

A Russian River Cruise - St Petersburg to Moscow

24


delicious dinners to days of discovery,

From

so much is included

Our expert Tour Managers

JAQUI SAUNDERS

JOHN CRUISING THE SEINE VALLEY & PARIS

10

OV E R

‘We all give the highest praise to Jaqui Saunders, our tour manager. Nobody could have looked after us better or put so much effort into ensuring we were all happy and well catered for. She worked hard and tirelessly throughout the whole trip and we all thought she was a real credit to your company.’

Years

O F E X P E RT I S E


Our Guarantees GUARANTEED DEPARTURES All cruises marked with a within this brochure are guaranteed to depart, regardless of how many people are booked.

GUARANTEED PRICE PROMISE You’re guaranteed the best price when you book early. If for any reason the price is reduced later, we’ll refund you the difference, so you don’t miss out. So, the earlier you book, the better the deal.

GUARANTEED PRICE MATCH We’re confident our holidays offer the best prices around, so if you find an identical holiday cheaper, not only will we match it we’ll also give you an extra £100 towards another trip.

GUARANTEED LOYALTY You are guaranteed a loyalty discount when you return from a trip with Just You.

So much more with Just You All cruises include flights & overseas transfers

No single supplement

Just You representative will greet you at A all UK airports

ll your meals are included, along with selected drinks A on most of our cruises

et to know your fellow travellers with a welcome G get-together on all cruises

I ncluded and optional shore excursions ensure you see all the must-see sights, but you can also head ashore and explore at your leisure

cabin of your own is guaranteed – 99% of the A cabins we use are double, so enjoy plenty of space to yourself

n expert Just You Tour Manager will be A your perfect host

WE ALSO OFFER PROTECTED DEPOSIT

MAKE YOUR OWN WAY

If your travel plans have to change, we’ll protect your initial deposit and you can use it at a later date, at no extra charge**

With ‘Make your own way’, you have the option to book your own flights and transfers and meet us at the ship. **

**Terms & Conditions apply please see page 29.


Life aboard your floating hotel

YOUR SHIP IS YOUR HOME FROM HOME AS YOU JOURNEY ALONG THE RIVERS OF EUROPE IN COMFORT AND STYLE.

WE’RE WITH YOU ALL THE WAY

LET US ENTERTAIN YOU

ALL-INCLUSIVE DRINKS

You will be accompanied by an expert Just You Tour Manager on your cruise, who makes sure everything runs smoothly.

Enjoy music in the bar most nights and sometimes local artistes will come aboard to entertain you.

A WARM WELCOME AWAITS

SUPERB CUISINE

Enjoy unlimited complimentary beverages, including mineral and sparkling water, juices, tea, coffee, beer, selected spirits and a large range of house wines.*

You’ll also enjoy the company of the staff on board your ship, who will take care of your every need. You’ll soon get to know your fellow passengers too - as well as your fellow Just You travellers, they will be a mix of different nationalities.

Begin your day with an impressive buffet breakfast. Aboard the A-ROSA fleet, lunch and dinner are also served buffet style, and on your CroisiEurope ship you’ll enjoy three-course meals served at your table and featuring traditional French cuisine. Your lunch and dinner are paired with a range of local wines, and open dining means you can sit where and with whom you wish. You can also rest assured that any passengers with food allergies or special dietary requirements are carefully catered for. Towards the end of your cruise you’ll be invited to a gala dinner, giving you the chance to dress up.

A CABIN OF YOUR OWN Each comfortable cabin features air‑conditioning, central heating, shower and WC, satellite TV, hairdryer and, of course river views are guaranteed! Around 99% of the cabins we use are double cabins, so you’ll enjoy plenty of space too. 6

CROISIEUROPE & A-ROSA FLEETS We’ve hand-picked our ships with you in mind. All our cruises are created in partnership with Europe’s most experienced river cruise lines, CroisiEurope and A-ROSA. Their fleets of 4-star and 4-star premium ships carry passengers in complete comfort. There’s plenty of space to socialise or simply relax. Join new-found friends in the bar for a pre-dinner cocktail or take in the views with a drink in hand on the sun deck. See pages 8 and 18 for more information. *Drinks are not included on A Russian River Cruise St Petersburg to Moscow


Danube River

Rhine Valley

SO MUCH IS INCLUDED... • All meals on board including a gala dinner • All drinks on board* • Your own cabin with private facilities • A comfortable sun deck • Lounge bar & dance floor Please note: Drinks are not included on A Russian River Cruise - St Petersburg to Moscow. Where drinks are included, this excludes Champagne & selected wines.

Our great range

of shore excursions

You’ll find yourself in a new place almost every day on a river cruise, and with our fantastic range of optional and included excursions, you can really get under the skin of your destination. Most are half-day tours, so there’s plenty of time to explore your own way or to relax on board too. On some cruises you can choose between our Explorer and Discovery packages, featuring excursions to suit varying travel styles.

EXPLORER PACKAGE

This selection of excursions is based on the culture, architecture and history of the destinations you will visit. If you want to see the iconic sights of each port of call, this is the perfect package for you.

OR

DISCOVERY PACKAGE

Choose this package if you want to explore in a different way. Unique excursions give you the chance to make discoveries by bicycle, taste local specialities, head to off-the-beaten-track locations and more.

7


Cruise with

CROISIEUROPE

Spacious and light, the CroisiEurope fleet of river cruisers offer a welcoming setting for up to 180 passengers and there’s always a great atmosphere on board, with the opportunity to socialise or enjoy quiet time as and when you wish.

There are two levels of comfort available – 4-star and 4-star premium, and you can upgrade your experience by choosing a middle deck cabin (on 3-deck ships only), or a more spacious upper deck cabin, which both feature a picture window.

Each vessel features the following: •L ounge bar with dance floor, TV, video & terrace • Restaurant • Sun deck with loungers

8

All cabins feature:

• Shop • Lift • Air-conditioning throughout

• Central heating throughout • 230V electricity supply • Free Wi-fi

• En suite shower facilities • Satellite TV • Safe • Hairdryer

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


VENETIAN

6 DAYS FROM

RIVER CRUISE

Your cruise begins as you sail through Venice’s famous Lagoon and the River Po. Step ashore in Padua and Verona before returning to remarkable Venice.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

TOUR MANAGER

YOUR HOLIDAY GLANCE

at a

Your itinerary

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return flights from Heathrow with British Airways

DAY 1 UK TO VENICE

Fly to Venice, where we’ll transfer you to your river cruiser. Settle in and then get to know your fellow travellers over a cocktail before dinner this evening. After dinner you may wish to take a stroll into Venice. (​​ D)

YOUR 4-STAR SHIP

DAY 2 PADUA & POLESELLA

MS MICHELANGELO ★★★★

We begin our cruise this morning by sailing through the Lagoon and then entering the famous River Po. Our first port of call is Chioggia, from where you can join an optional excursion to the old university town of Padua. Soak up the sights on a tour of the city, which is teeming with fascinating history. Rejoin your ship in Taglio di Po before sailing on to Polesella, where we dock overnight. (B,L,D)​ DAY 3 FERRARA, VERONA & TAGLIO DI PO

​Ferrara and Verona are our destinations today. We begin in Ferrara, a striking Renaissance city. After lunch we head into Verona, where you will join your chosen optional excursion. This afternoon we cruise to Taglio Di Po.​ (B,L,D) DAY 4 CHIOGGIA & VENICE

After breakfast on board we return to the popular fishing port of Chioggia. Enjoy lunch as we cruise back to Venice, where you can take an optional tour giving you the chance to step inside the ornate Basilica di San Marco. There’s also time to appreciate the Doge’s Palace, walk across the Bridge of Sighs and admire the magnificent Bell Tower which dominates St Mark’s Square. Alternatively, you may have chosen to discover Casanova’s Venice.​(B,L,D) DAY 5 VENICE, MURANO & BURANO

The morning you will head to Murano and Burano - two of the most famous islands in the Venetian Lagoon. Murano is famous for its handblown glass creations, while Burano, a traditional town built around a canal network, is famed for its lace, and you will find plenty of examples in the island’s shops. In the afternoon we will return to Venice where you may choose to join your travelling companions for an optional gondola ride, explore further at leisure or simply take some time to relax. A farewell gala dinner will be served aboard the ship this evening. (B,L,D)​ DAY 6 VENICE TO UK

We’ll transfer you to the airport for your flight back the UK today. (B)

£1499

4-STAR SHIP 5 nights all inclusive on board 4-star ship MS Michelangelo

Facilities on board your ship include a restaurant, bar/lounge, sun deck, gift shop and wi‑fi. Cabins feature private facilities with shower, TV, hairdryer, radio and safe. ​ CABIN UPGRADE

Upper Deck cabins are available at a supplement of £175 per person for the duration of the cruise.

2019 HEATHROW - British Airways Holiday ref: SKPCV RETURN

FROM PRICE

08 Jul 13 Jul 23 Jul 02 Aug 12 Aug 22 Aug

13 Jul 18 Jul 28 Jul 07 Aug 17 Aug 27 Aug

£1499 £1499 £1499 £1499 £1499 £1499

GUARANTEED DEPARTURES      

Transfer time from airport to river cruiser is approx. 45 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

ESSENTIALS Overseas transfers, other transportation & porterage INCLUDED EXCURSIONS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS

The optional excursions below can be pre-booked as a package from £175 EXPLORER PACKAGE

DEPARTURE DATES & PRICES START

14 INCLUDED MEALS 5 breakfasts, 4 lunches & 5 dinners, featuring regional specialities & all drinks (excluding Champagne & selected wines)

• City tour of Padua l

l

W alking tour of Verona V enice including St Mark’s Square & the Doge’s Palace

DISCOVERY PACKAGE

• City tour of Padua • Verona by bicycle & Giusti Gardens • Discover Casanova’s Venice

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £200 applies.

Burano Murano Venice

ITALY Verona Padua

Start/Finish Road Cruise 5 Nights Optional

5 Chioggia

Polesella River Po

Taglio di Po

Ferrara

Please note: Due to ongoing maintenance of the Venetian canals, itineraries may occasionally change.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

9


THE VINEYARDS OF

BORDEAUX

6 DAYS FROM

Explore some of the finest wine regions in France as you sail along the Garonne and Gironde Rivers, taking in historic towns and idyllic scenery.

4-STAR SHIP

ALL INCLUSIVE

River Garonne

FLIGHT CHOICES

£1519

TOUR MANAGER

Start/Finish Road Ship 5 Nights

Pauillac

Optional

Blaye

5 Bordeaux

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Luton with easyJet 4-STAR SHIP 5 nights all inclusive on board 4-star premium ship MS Cyrano de Bergerac 14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS

The optional excursions below can be pre-booked as a package from £210 EXPLORER PACKAGE

• The Châteaux du Médoc Road (pre-bookable only) • The Corniche road & Bourg • Guided tour of St Émilion with wine-tasting • Bordeaux tour DISCOVERY PACKAGE

• Médoc bicycle ride with wine & cheese • Blaye & its underground monuments • Guided tour of St Émilion with winetasting • Bordeaux wine-tasting and its trade museum

Pre-bookable optional excursion: Helicopter ride over Medoc (pre-bookable only) from £150 per person 10

YOUR 4-STAR SHIP

Bourg

FRANCE

River Dordogne Libourne Saint-Emilion

Your itinerary DAY 1 UK TO BORDEAUX​

Fly to Bordeaux, where we’ll transfer you to your river cruiser. Meet your fellow travellers and the crew over cocktails and dinner. (D) DAY 2 PAUILLAC​

This morning we’ll sail along the Garonne and Gironde Rivers to Pauillac, a pretty port town located in the heart of the wine region. We’ll pass the unique islands of Cazeau and Patiras en route. ​On arrival, you could choose to head off on a thrilling optional helicopter ride over Médoc. This afternoon, depending on which optional excursions you have chosen, you’ll visit the prestigious Médoc wine region or you’ll take a bicycle ride through the area, with a stop for cheese and wine. Enjoy entertainment on board the ship as you spend a night in port. (B,L,D) ​

MS CYRANO DE BERGERAC ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge-bar with dance floor, bar with TV and terrace, large sun deck and gift shop. All cabins have private facilities including shower, air-conditioning/heating, TV, hairdryer and safe.​ ​ CABIN UPGRADE

Upgrade to Middle Deck from £135 per person or Upper Deck from £175 per person for the duration of the cruise. village’s intriguing underground monuments, discover the cave of Émilion, a Benedictine monk who gave his name to the village, and admire the largest monolithic church in Europe. We’ll also visit a family-run wine estate to learn about the wine-making process and enjoy a tasting. (B,L,D) DAY 5 BORDEAUX​

Bordeaux is one of the world’s most famous wine regions, and we’ll arrive here this morning. Discover the highlights of this UNESCO-listed city on your chosen optional excursion. Tonight, enjoy a gala dinner on board the ship. (B,L,D) DAY 6 BORDEAUX TO UK​

​After disembarking the ship we’ll transfer you to the airport for your flight back to the UK.​ (B)

DAY 3 BLAYE​

Early this morning we’ll cruise to historic Blaye, noted for its Côtes de Blaye red wines. You may have chosen an optional tour along the Corniche road, which runs alongside the Dordogne. You’ll also stop in the village of Bourg, built on a rocky outcrop and surrounded by medieval ramparts. Admire the UNESCO-listed citadel here before returning to Blaye via boat, passing by Mescherssur- Gironde’s steep cliffs and long beaches. Or perhaps you have chosen our tour of Blaye which includes its underground monuments. (B,L,D) DAY 4 LIBOURNE ​​Our next port of call is Libourne, another great

wine-growing region. Join an optional tour of medieval St Émilion, renowned for its production of full-bodied red wines. We’ll explore the

DEPARTURE DATES & PRICES 2019 LUTON – easyJet Holiday ref: SKBOS START

RETURN

FROM PRICE

10 Jun 16 Jul 09 Aug

15 Jun 21 Jul 14 Aug

£1519 £1519 £1569

GUARANTEED DEPARTURES FULL  

Transfer time from airport to river cruiser is approx. 50 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £220 applies.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


CRUISING THE

SEINE VALLEY & PARIS

6 DAYS FROM

Discover the picturesque ports, ruined abbeys, historic sights and natural heritage of the Seine valley along with the world-famous landmarks of Paris.

4-STAR SHIP

ALL INCLUSIVE

TOUR MANAGER

EUROSTAR RETURN

YOUR HOLIDAY GLANCE

at a

Your itinerary

DEDICATED GUIDES Just You Tour Manager as your host EUROSTAR RETURN Return Eurostar from St Pancras International to Paris

DAY 1 UK TO PARIS

Travel to Paris via Eurostar and we’ll transfer you to your river cruiser. Meet your travelling companions and the crew over a welcome drink and dinner as the ship sets sail this evening.​ (D)

4-STAR SHIP 5 nights all inclusive on board 4-star premium ship MS Botticelli 14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners featuring regional specialities & all drinks (excluding Champagne & selected wines)

DAY 2 HONFLEUR

We’ll spend the morning cruising towards Les Andelys, enjoying a magnificent view of La Roche - Guyon en route. This afternoon you can join an optional excursion to the Château de Martainville, the sumptuous holiday home of a 15th century banker which today houses the museum of Norman art and traditions. Re-join the ship at Elbeuf and cruise to Honfleur. (B,L,D) DAY 3 HONFLEUR

Located at the mouth of the Seine, Honfleur is a picturesque fishing port, and the ship will dock right in its heart. Why not join this morning’s optional guided walking tour to find out why the city has inspired so many artists. This afternoon, join your chosen optional excursion, which will either take you by coach to the Alabaster Coast, or you’ll head off on a hike across its cliffs. Alternatively, you could choose an optional D-Day tour of the beaches which played a part in the Normandy landings of 6th June, 1944. (B,L,D) DAY 4 ROUEN

The Route des Abbayes is a series of majestic abbeys, including France’s ‘most beautiful ruin’, Jumièges, which you can discover on an optional trip from Duclair. We’ll return to the ship in Rouen for lunch. We are docked close to its centre, so this afternoon, why not join an optional tour of this charming city known for its sights connected to Joan of Arc. Back on board, we’ll enjoy a gala dinner this evening. (B,L,D)

£1249

ESSENTIALS Overseas transfers, other transportation & porterage

YOUR 4-STAR SHIP MS BOTTICELLI ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge-bar, sun deck, gift shop and wi-fi. Cabins feature private facilities with shower, TV, hairdryer, radio and safe. ​ CABIN UPGRADE

Upgrade to Upper deck £125 per person for the duration of your cruise.

DEPARTURE DATES & PRICES 2019 S T PANCRAS INTERNATIONAL - Eurostar Holiday ref: SKSIP FROM GUARANTEED START RETURN PRICE DEPARTURES 30 Jul 24 Oct

04 Aug 29 Oct

£1319 £1249

FULL 

On 3 April you will stay onboard the 4-star premium MS Renoir. Transfer time is approx. 45 mins from train station to river cruiser.

RAIL CHOICES RAIL UPGRADE. UPGRADE TO STANDARD PREMIER VISIT JUSTYOU.CO.UK

OPTIONAL EXCURSIONS

The optional excursions below can be pre-booked as a package from £200 EXPLORER PACKAGE

• Visit the Château de Martainville museum • Guided tour of pretty Honfleur • Tour of the Alabaster Coast & Caux Country • D-day tour* (alternative to Honfleur & Alabaster Coast excursions) • Follow the Abbey Trail • Walking tour of Rouen, historic capital of Normandy • Paris Tour *D-day tour package from £260 DISCOVERY PACKAGE

• Visit the Château de Martainville museum • Guided tour of pretty Honfleur • Hike across the cliffs of the Alabaster Coast • D-day tour* (alternative to Honfleur & Alabaster Coast excursions) • Follow the Abbey Trail • Walking tour of Rouen, historic capital of Normandy • Stroll along the banks of the River Seine to see its famous bridges *D-day tour package from £245

DAY 5 PARIS We’ll spend the morning cruising to Paris.

En route we’ll pass the towns of Poissy, Conflans-Sainte-Honorine and Chatou, an important location in the history of Impressionism. We’ll cruise past the business district of La Défense, before docking close to the Eiffel Tower. Head ashore this afternoon for your chosen optional excursion, returning to the ship for dinner. As you eat, take in spectacular views of Paris’ landmarks beautifully illuminated. ​(B,L,D)

Cote d’Albatre Honfleur

Rouen

Chateau de Martainville

Elbeuf River Seine Start/Finish Ship Train 5 Nights

5 Paris

Optional

DAY 6 PARIS TO UK ​After disembarking the ship we’ll transfer you to

the airport for your flight back to the UK. (B) SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

11


THE

SPECTACULAR SEINE

5 DAYS FROM

Cruise on the Seine, stepping ashore in pretty Honfleur and historic Rouen, with the chance to visit the magnificent Palace of Versailles too.

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host EUROSTAR RETURN Return Eurostar from St Pancras International to Paris 4-STAR SHIP 4 nights all inclusive on board 4-star ship MS Seine Princess 11 INCLUDED MEALS 4 breakfasts, 3 lunches, 4 dinners featuring regional specialities & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS

The optional excursions below can be pre-booked as a package from £200 EXPLORER PACKAGE

• Guided tour of Honfleur & Deauville • Walking tour of Rouen, the historic capital of Normandy

• The Palace of Versailles DISCOVERY PACKAGE

• Guided tour of Honfleur & Deauville • Walking tour of Rouen, the historic capital of Normandy

• Tour the Gardens of Versailles by bicycle

The above optional excursions can each be pre-booked as a package from £217.

4-STAR SHIP

ALL INCLUSIVE

TOUR MANAGER

EUROSTAR RETURN

Your itinerary DAY 1 UK TO HONFLEUR

​Today you will travel from London St Pancras

International, or Ashford International, by Eurostar to Calais. On arrival, we’ll transfer you to your river cruiser in Honfleur. After settling into your cabin, get to know your travelling companions over a welcome cocktail and dinner. The rest of the evening is free for you to explore Honfleur by night. (D) DAY 2 HONFLEUR ​Why not join us on an optional morning excursion

to Honfleur and Pont l’Évêque. First we’ll travel by coach to the charming Norman city of Pont l’Évêque. On a guided tour we’ll take in sites such as the gardens of the former Dominican convent, before we enjoy a tasting of the small, square-shaped cheese that has carried the town’s name since the 12th century. We’ll then return to Honfleur for a walking tour, which will finish with a visit to Saint Léonard Church. Our optional excursion this afternoon takes us to the Cote Fleurie, a scenic stretch of the Normandy coastline. We’ll begin with a stop in the prestigious seaside resort of Deauville and then continue to the Château du Breuil. A tasting of Calvados rounds off our tour. (B,L,D) DAY 3 ROUEN

We sail to Rouen, where this afternoon you can join an optional sightseeing tour. You’ll see the cathedral, the city’s historic neighbourhoods and the ‘Place du Vieux Marché’, where Joan of Arc was burned at the stake. (B,L,D)

BE

Rouen

FRANCE

Honfleur

Start Start Road Ship Train 4 Nights Optional

River Seine 4 Versailles

YOUR 4-STAR SHIP MS SEINE PRINCESS ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge-bar with dance floor, bar, large sun deck and gift shop. The ship has two decks and all cabins have private facilities with shower, TV, hairdryer and safe. CABIN UPGRADE

Upgrade to the Upper Deck from £125 per person for the duration of the cruise. DAY 4 VERSAILLES & PARIS

Today you have the opportunity to see the impressive Palace of Versailles, a royal residence up until the start of French Revolution in 1789. If you have chosen our optional tour, you’ll have plenty of time to discover the palace and its gardens at a leisurely pace. If you’ve chosen our bicycle tour, you’ll ride through its beautiful gardens. Later, we cruise towards Paris. We’ll pass the impressive architecture of Lla Défense G I U Mand stay in the city overnight as we enjoy a gala evening on board. (B,L,D) DAY 5 PARIS TO UK

Calais

12

£1199

After breakfast we will disembark the ship and transfer to the Gare du Nord station for our journey back to the UK. (B)

DEPARTURE DATES & PRICES 2019 ST PANCRAS INTERNATIONAL Holiday ref: SKHOP or ASHFORD - Eurostar START

RETURN

FROM PRICE

12 Oct

16 Oct

£1199

GUARANTEED DEPARTURES 

Transfer time is approx. 3 hours.

Paris

RAIL CHOICES RAIL UPGRADE. UPGRADE TO STANDARD PREMIER VISIT JUSTYOU.CO.UK

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


THE

DOURO RIVER CRUISE

6 DAYS FROM

Discover the home of port wine, Oporto, the idyllic gardens of the Mateus Palace and the ancient city of Salamanca as you cruise the Douro River.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£1799

TOUR MANAGER

Your itinerary DAY 1 UK TO OPORTO

​ oday you'll fly to Oporto, and on arrival we'll T transfer you to your ship. Once you've settled into your cabin, join your fellow travellers for a drink before dinner. You can then enjoy the facilities on board or head ashore for an optional tour. (D)

PORTUGAL Villa Real Oporto

Bitetos

Vila Nova de Gaia

DAY 2 OPORTO

Regua

Pinhão Riv

Ferradosa

Do

uro Salamanca

Barca D’Alva Vega de Teron

Start/Finish Road Boat 5 Nights

UNESCO-listed Oporto is famed as the home of port wine. An optional walking tour will show you its highlights before we head to nearby Vila Nova de Gaia for a tasting.​ (B,L,D)

er

Optional

DAY 3 REGUA & VEGA DE TERON

On an optional excursion to Vila Real, you can take in the beautiful landscaped gardens of the 18th century Mateus Palace, an elegant manor house which appears on the labels of the famous Mateus rosé wine. We rejoin the ship in Pinhão, and as we set sail for Vega de Teron, perhaps head out on deck to admire vineyard views.​(B,L,D) DAY 4 BARCA D' ALVA

Today you can explore Salamanca on an optional excursion. The university here was founded in 1218 and is one of the oldest in Europe, while Plaza Mayor is regarded as one of Spain's most beautiful squares. Back on board the ship, enjoy a gala evening. (B,L,D) DAY 5 FERRADOSA

This morning we sail to the tiny town of Ferradosa. It's all about wine here, so let's step ashore and taste some on an optional excursion. We'll return to the ship and cruise back to Oporto. This evening, enjoy a farewell dinner followed by traditional entertainment. (B,L,D) DAY 6 OPORTO TO UK

We disembark the ship and fly back to the UK today. (B)

ALTERNATIVE 6-DAY ITINERARY PORTUGAL'S DOURO RIVER CRUISE 11 NOVEMBER 2019 FROM £1719

On the dates above we offer a similar 6-day river cruise, which gives you the chance to visit Lamego and Guimaraes instead of Salamanca. CABIN UPGRADE

Middle Deck from £150 & Upper Deck from £200 per person for the duration of the cruise. Holiday ref: SKCDOW

YOUR 4-STAR SHIP MS AMALIA RODRIGUEZ ★★★★ PREMIUM

You will stay on board the 4-star premium MS Amalia Rodrigues. Facilities include a lounge-bar with dance floor, restaurant, large sun deck, gift shop and lift. All cabins feature private facilities, air-conditioning, radio, TV, hairdryer and safe. CABIN UPGRADE

Upgrade to Middle Deck from £150 or Upper Deck from £200 per person for the duration of the cruise.

DEPARTURE DATES & PRICES 2019 GATWICK – TAP Air Portugal FROM START RETURN PRICE 02 Aug 17 Aug*

07 Aug 22 Aug

Holiday ref: SKCPOF GUARANTEED DEPARTURES

£1799 £1799

 

On 17 Aug you will stay onboard the 4-star premium Miguel Torga. Transfer time is approx. 45 mins

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return flights from Gatwick with TAP Air Portugal 4-STAR SHIP 5 nights all inclusive on board 4-star premium ship MS Amalia Rodriguez 14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS

The optional excursions below can be pre-booked as a package from £225 EXPLORER PACKAGE

• Guided tour of Oporto • Villa Real and the Mateus Palace • Salamanca • Oporto Wine route

If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £200 applies.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

13


ALL INCLUSIVE

SPANISH EXPERIENCE

8 DAYS FROM

Spanish gems Seville, Cadiz, Granada and Cordoba are filled with stunning sights and on this fabulous river cruise, all your experiences are included.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£1919

TOUR MANAGER

SPAIN

dalq

Gua

Cordoba iver

rR uivi

Seville 7 Isla Minima El Puerto de Santa Maria Jerez Cadiz

Granada

Start/Finish Road Cruise 7 Nights

Your itinerary DAY 1 UK TO SEVILLE

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Gatwick with easyJet 4-STAR SHIP 7 nights all inclusive on board 4-star premium ship MS La Belle de Cadix 20 INCLUDED MEALS 7 breakfasts, 6 lunches, 7 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

INCLUDED EXCURSIONS • Guided walking tour of Seville • Explore Cadiz by night & by day • Visit a farm where bulls are reared • Explore the cellars where the fino sherry Manzanilla is produced • Watch an Andalucian horse show • Visit to the Rabida Monastery (July & August departures) or enjoy a nature reserve walk with a guide (February departure) • Discover the intricate Alhambra Palace • Enjoy a flamenco performance on board • Visit to Cordoba, with tapas lunch 14

Fly to Seville, where we’ll transfer you to your ship. Meet your fellow travellers at a welcome cocktail reception this evening. (D)

DAY 2 SEVILLE & CORDOBA

During today’s visit to Cordoba by coach we’ll take in the Mezquita, the former Jewish quarter and the 14th century synagogue. After a tapas lunch we’ll return to the ship in Seville. (B,L,D) DAY 3 SEVILLE & CADIZ

We’ll begin our day with a walking tour of Seville, starting in the Plaza de España, facing the Guadalquivir River. We’ll then return to the ship to start our cruise. As we pass through Doñana National Park, a UNESCO World Heritage Site, look out for a huge variety of bird species, including colourful colonies of flamingo. On arrival in Cadiz this evening, join your Tour Manager for a walking tour. (B,L,D)

YOUR 4-STAR SHIP MS LA BELLE DE CADIX ★★★★ PREMIUM

Facilities on board your ship include a restaurant, bar-lounge, sun deck, gift shop and wi-fi. Cabins feature private facilities with a shower, air-conditioning/heating, TV, hairdryer and safe. CABIN UPGRADE

Upgrade to the Middle Deck from £200 and Upper Deck from £250 per person for the duration of the cruise. DAY 6 GRANADA

From Seville, we’ll travel by road to Granada to visit the spectacular Alhambra Palace and the Generalife Gardens. (B,L,D) DAY 7 SEVILLE

On our July and August departures, today’s included excursion by coach takes us to the Rabida Monastery. On our February departure, we’ll visit a nature reserve, where we’ll enjoy a private tour with a forest guide. Enjoy a farewell gala dinner on board the ship this evening. (B,L,D) DAY 8 SEVILLE TO UK

After breakfast on board we’ll disembark the ship in Seville and fly back to the UK. (B)

DAY 4 JEREZ & CADIZ

DEPARTURE DATES & PRICES

This morning we travel to Jerez by coach. We’ll see the Alcazar and the cathedral before visiting a ganaderia, where bulls are reared. Later we’ll return to Cadiz. We’ll explore its historic centre on a walking tour this afternoon. Back on board, we’ll enjoy a flamenco show before setting sail for El Puerto de Santa Maria. ​​ (B,L,D)

2019 GATWICK – easyJet Holiday ref: SKSHF

DAY 5 PUERTO DE SANTA MARIA & ISLA MINIMA

We’ll step ashore to visit a wine cellar renowned for its production of Manzanilla sherry. When we return to the ship this afternoon, we’ll cruise to Isla Minima. Here we’ll visit a typical Andalucian hacienda and watch an impressive horse show. Back on board, we cruise to Seville tonight. (B,L,D)

START

RETURN

FROM PRICE

11 Jul 25 Jul 01 Aug 22 Aug

18 Jul 01 Aug 08 Aug 29 Aug

£1969 £1919 £1919 £1919

GUARANTEED DEPARTURES FULL   

Transfer time from airport to river cruiser is approx. 30 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £240 applies.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


HIGHLIGHTS

OF THE RHINE

5 DAYS FROM

Sailing from Strasbourg in France, discover delightful German towns, grand castles, lush vineyards and the famed Lorelei rock as you cruise the Rhine.

4-STAR SHIP

ALL INCLUSIVE

TOUR MANAGER

EUROSTAR RETURN

YOUR HOLIDAY GLANCE

at a

Your itinerary

DEDICATED GUIDES Just You Tour Manager as your host EUROSTAR RETURN Return rail by Eurostar from St Pancras International & TGV via Paris to Strasbourg

DAY 1 UK TO STRASBOURG

Today you’ll board the Eurostar at St Pancras International and travel to Strasbourg via Paris. We’ll then transfer you to your ship, where you’ll meet the crew and get to know your travelling companions over a welcome cocktail. This evening, why not join an optional riverboat tour of old Strasbourg. (D)

4-STAR SHIP 4 nights all inclusive on board 4-star premium ship MS Gérard Schmitter

DAY 2 KOBLENZ

We’ll cruise towards Lauterbourg, Speyer and Mainz today, and then continue our journey to Koblenz along one of the most beautiful sections of the Rhine. Soak up the scenery as we sail past the towns of Kaub, Oberwesel and Saint-Goar, and be sure not to miss the impressive sight of Stolzenfels Castle, a medieval-style fortress which towers over the river. We’ll arrive at Koblenz early this evening. (B,L,D) DAY 3 RÜDESHEIM

Our journey today takes us to Rüdesheim, past castles, vineyards and the famous Lorelei Rock. When we arrive why not step ashore to board a fun train for an optional tour of the local vineyards, which includes a visit to a wine cellar for a tasting. Afterwards, we’ll see the wonderful collection of self-playing instruments at the Museum of Mechanical Musical Instruments. Alternatively, you may have chosen to hike through Rüdesheim’s vineyards. This evening you are free to explore the Drosslegasse at leisure. This well-known alley in the heart of Rüdesheim’s Old Town is where you’ll find an array of cafés and bars where live bands often perform. (B,L,D)

£1099

11 INCLUDED MEALS 4 breakfasts, 3 lunches, 4 dinners & all drinks (excluding Champagne & selected wines)

YOUR 4-STAR SHIP

ESSENTIALS Overseas transfers, other transportation & porterage

M S GÉRARD SCHMITTER ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge-bar with dancefloor, bar, large sun deck and gift shop. The ship has three decks and all cabins have private facilities with shower, TV, hairdryer and safe. CABIN UPGRADE

Upgrade to Middle Deck from £125 per person or Upper Deck from £175 per person for the duration of the cruise.

OPTIONAL EXCURSIONS

The optional excursions below can each be pre-booked as a package from £90 EXPLORER PACKAGE • Strasbourg riverboat tour • Rüdesheim vineyards & wine-tasting • Heidelberg

DISCOVERY PACKAGE • Strasbourg riverboat tour

DEPARTURE DATES & PRICES 2019 S T PANCRAS INTERNATIONAL - Eurostar Holiday ref: SKSEH START

RETURN

FROM PRICE

GUARANTEED DEPARTURES

01 Jul 01 Aug 26 Oct*

05 Jul 05 Aug 30 Oct

£1249 £1299 £1099

  

• Rüdesheim vineyards & wine-tasting • Hike through the vineyards in Rudesheim

On 26 Oct you will stay onboard the 4-star premium MS Monet. Transfer time is approx. 1 hour 30 mins from Basel to Strasbourg.

TAILOR YOUR RAIL TRAVEL UPGRADE TO EUROSTAR’S STANDARD PREMIER CLASS & 1ST CLASS ON FRENCH HIGH-SPEED RAIL VISIT JUSTYOU.CO.UK

DAY 4 SPEYER ENGLAND London

NETHERLANDS Rhine

Early this morning we’ll set sail for Speyer, passing the towns of Wiesbaden, Nierstein, Worms and Mannheim along the way. From Speyer we offer an optional excursion to Heidelberg, known for its charming Old Town and ruined castle, which overlooks the city from a hilltop position. We’ll re-join the ship and enjoy a gala dinner this evening as we sail back to Strasbourg through the night. (B,L,D)

BELGIUM FRANCE Paris

Please note: There is a 10-minute walk between stations in Paris. If you prefer, you can travel this short distance by taxi or metro at your own expense.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

Koblenz

Rüdesheim Heidelberg 4

DAY 5 STRASBOURG TO UK

After breakfast we’ll transfer to the station for our journey home. (B)

GERMANY

Start/Finish Ship Train 4 Nights

Speyer

Strasbourg

Optional

15


HOLLAND &

THE CLASSIC RHINE

7 DAYS FROM

Amsterdam’s lovely canals and historic Diamond District are just two of the gems on this cruise along the Rhine, calling at Cologne and Rüdesheim too.

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Heathrow with British Airways 4-STAR SHIP 6 nights all inclusive on board 4-star premium ship MS Gérard Schmitter or 4-star Ship MS Beethoven 17 INCLUDED MEALS 6 breakfasts, 5 lunches, 6 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS The optional excursions below can be pre-booked as a package from £227 EXPLORER PACKAGE

• Amsterdam by night canal cruise • Tour of Amsterdam & the Diamond District

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

DAY 1 UK TO AMSTERDAM

Fly to Amsterdam today, where on arrival we’ll transfer you to your ship. Meet the crew and your travelling companions over a drink before dinner. Later, you might choose to board another boat for an optional tour of the city via its canals. (D)

YOUR 4-STAR SHIP

DAY 2 AMSTERDAM

On an optional tour of Amsterdam this morning we’ll discover the De Rieker Windmill, which has featured in many of Rembrandt’s paintings, as well as the Diamond District. Before heading back to the ship, we’ll also visit the floating flower market. This afternoon you can join an optional excursion to Volendam, a charming fishing village, where you’ll visit a cheese factory to see how Gouda cheese is made. We then head to Zaanse Schans open-air museum. On our April departure, this excursion will be replaced by the chance to visit the Keukenhof Gardens. (B,L,D) DAY 3 NIJMEGEN & KREFELD

• Visit the Kröller-Müller Museum • Rüdesheim with wine tasting • Heidelberg & its castle

En route to Nijmegen, we’ll stop at the Kröller Müller Museum. Located in Hoge Veluwe National Park, it houses many works by Van Gogh, Picasso, Monet and more. We then set sail for Krefeld, where we arrive this evening. (B,L,D) DAY 4 COLOGNE & KOENIGSWINTER

We’ll pass famous German towns including Düsseldorf as we sail to Cologne. On arrival, why not join our optional tour of this picturesque city, located on both sides of the Rhine. The ship sails to Kœnigswinter for an overnight mooring. (B,L,D) DAY 5 KOENIGSWINTER & RÜDESHEIM

This morning we’ll enjoy spectacular scenery of

NETHERLANDS

Volendam Amsterdam

ne

Rhi

GERMANY Nijmegen Krefeld BELGIUM Cologne Koeniswinter Lorelei Rock Rudesheim LUXEMBOURG Mannheim Strasbourg 6 Basel

FRANCE

SWITZERLAND

16

TOUR MANAGER

Your itinerary

• Volendam & the Zaanse-Schanns (on our April departure you will visit Keukenhof)

£1899

Heidelberg Start Finish Cruise 6 Nights Optional

MS GÉRARD SCHMITTER ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge-bar with dancefloor, bar, large sun deck and gift shop. The ship has three decks and all cabins have private facilities with shower, TV, hairdryer and safe. CABIN UPGRADE

Upgrade to Middle Deck from £135 per person or Upper Deck from £175 per person for the duration of the cruise. vine-clad slopes and castles as we pass Koblenz and the mighty Lorelei Rock. On arrival in Rüdesheim, why not join an optional excursion to discover this historic wine-producing town, with a tasting included. (B,L,D) DAY 6 MANNHEIM

The ship’s next port of call is Mannheim, from where you can discover the cosmopolitan city of Heidelberg, dominated by the ruins of a Renaissance castle. As we sail to Strasbourg this evening, we’ll enjoy a gala dinner hosted by the captain, so it you want to dress up, tonight gives you the perfect opportunity. (B,L,D) DAY 7 BASEL TO UK

We’ll disembark the ship today and transfer to the airport for our flight back to the UK. ​(D)

DEPARTURE DATES & PRICES 2019 HEATHROW – British Airways Holiday ref: SKAST START

RETURN

FROM PRICE

26 Jul

1 Aug

£1699

GUARANTEED DEPARTURES 

Transfer time from airport to river cruiser is approximately 40 mins on arrival and return 1hr 30 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £90 applies.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


HOLLAND’S

HIDDEN TREASURES

6 DAYS FROM

Discover Dutch culture and traditions as you cruise to Volendam, explore historic Hoorn and discover the fabulous Zaanse Schans open-air museum.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£1349

TOUR MANAGER

Your itinerary

NETHERLANDS

Optional

we’ll transfer you to your ship. Meet the captain, crew and your fellow travellers as you enjoy a welcome cocktail before dinner. Later, you might choose to board another boat for an optional tour of the city via its famous canals. (D)

Enkhuizen

Alkmaar

e er Lak elme Iss

Start/Finish Cruise 5 Nights

DAY 1 UK TO AMSTERDAM ​ ou’ll fly to Amsterdam today, where, on arrival Y

Lemmer Giethoorn

Hoorne 5 Lakeketmeer ar Amsterdam M

DAY 2 AMSTERDAM

On an optional tour of Amsterdam this morning, discover the De Rieker Windmill, which has featured in many of Rembrandt’s paintings, as well as the Diamond District. Alternatiively, you may have chosen to take in the sights by bicycle. This afternoon we set sail for Lemmer, so enjoy the ship’s facilities and stunning views. (B,L,D)

Keukenhof gardens

DAY 3 LEMMER & ENKHUIZEN

From Lemmer this morning you can join an optional excursion to the charming waterside village of Giethoorn. Here, a network of waterways flow past pretty thatched farmhouses, and we’ll appreciate its tranquil beauty on a cruise. This afternoon we sail to Enkhuizen, where our ship will moor overnight. Why not step ashore to explore.​ (B,L,D)

YOUR HOLIDAY GLANCE

at a MS GÉRARD SCHMITTER ★★★★ PREMIUM

DAY 4 HOORN

This morning we’ll cruise to Hoorn, a prosperous town with a lovely harbour. The infamous Cape Horn is named after the town, which was home to Dutch explorer Willem Schouten, who was first to sail around it. From here, we can visit historic Alkmaar, and depending on your choice of optional excursions you’ll explore by bicycle or on foot. The town is known for its cheese, so we’ll visit the Cheese Museum here. Back on board we’ll enjoy an evening of entertainment.​(B,L,D) DAY 5 AMSTERDAM ​ his morning you can opt to step ashore in the T

DEDICATED GUIDES Just You Tour Manager as your host

YOUR 4-STAR SHIP Facilities on board your ship include a restaurant, lounge-bar with dancefloor, bar, large sun deck and gift shop. The ship has three decks and all cabins have private facilities with shower, TV, hairdryer and safe. CABIN UPGRADE

Middle Deck from £125, Upper Deck from £175 per person for duration of the cruise.

RETURN FLIGHTS Return flights from Heathrow with KLM 4-STAR SHIP 4 nights all inclusive on board 4-star premium ship MS Gérard Schmitter 14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners featuring regional specialities & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

DEPARTURE DATES & PRICES

OPTIONAL EXCURSIONS

fishing village of Volendam, where on a tour of a cheese factory, we’ll see how Gouda is made. We’ll then visit the Zaanse Schans open-air museum, where we’ll stroll back in time amongst a fascinating collection of historic buildings.

2019 HEATHROW – KLM Holiday ref: SKAIJ

The optional excursions below can be pre-booked as a package from £190

Our day ends as we enjoy a gala dinner with dancing and entertainment back on board the ship as we sail back to Amsterdam.​(B,L,D)

FLIGHT CHOICES

DAY 6 AMSTERDAM TO UK

We’ll disembark the ship this morning and transfer to the airport for our flight back to the UK.​(B)

START

RETURN

FROM PRICE

19 May 25 Aug

24 May 30 Aug

£1349 £1399

GUARANTEED DEPARTURES  

Transfer time from airport to river cruiser is approx. 40 mins.

FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £240 applies.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

EXPLORER PACKAGE

• Amsterdam By Night • City Tour of Amsterdam • Guided tour of Giethoorn • Alkmaar & Cheese museum • Volendam & Zaanse Schans

DISCOVERY PACKAGE

• Amsterdam by night • Amsterdam by bicycle • Guided tour of Giethoorn • Alkmaar by bike on the Podlers • Volendam & Zaanse Schans 17


Set sail with A-ROSA Each one of A-ROSA’s sophisticated river cruisers has been designed with Europe’s great rivers in mind, that is why every one of the public rooms on board makes the most of the spectacular views you are sure to enjoy on your journey.

Attentive staff, exquisite cuisine and a relaxed atmosphere also add that special touch to your holiday. On each of the cruises featured on the following pages you will travel on one of three vessels operated by A-ROSA.

Each vessel features the following:

• Sun deck • Panorama Lounge • Café bar • Shop

18

All cabins feature:

• Restaurant with

outdoor seating area • Dance floor • Pool or whirlpool

• Finnish sauna • Spa • Fitness centre • Shuffleboard & putting green

• Private facilities • Elegant furnishings • Air-conditioning • TV

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


DANUBE

6 DAYS FROM

HIGHLIGHTS

Experience the magic of the Danube as you call at the historic cities of Vienna, Budapest and Bratislava and journey through the scenic Wachau Valley.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

TOUR MANAGER

YOUR HOLIDAY GLANCE

at a

Your itinerary

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Heathrow with Lufthansa

DAY 1 UK TO MUNICH / ENGELHARTSZELL

Fly to Munich, and on arrival we’ll transfer you to the Austrian city of Engelhartzsell, which lies on the border with Germany. Here you’ll board your river cruiser and meet your travelling companions and the crew over a welcome drink.​ (D) DAY 2 VIENNA

£1749

4-STAR SHIP 5 nights all inclusive on the 4‑star premium ship A‑ROSA DONNA

YOUR 4-STAR SHIP A- ROSA DONNA ★★★★ PREMIUM

Facilities on board include a restaurant, lounge, bar, café bar, health and beauty centre with solarium, sauna, steam room and fitness area, sun deck with putting green, shuffleboard, chess and small pool. All cabins are outside and have private facilities, TV, telephone, safe, hairdryer and panoramic window or French balcony.

Enjoy the views as we cruise to Austria’s capital, Vienna. A diverse city with a rich imperial history, it boasts intriguing architecture, and this afternoon’s optional tour will introduce you to many impressive sights. Travelling along the Ringstrasse – an elegant boulevard – we’ll see the famous Vienna State Opera, the Parliament building, City Hall and the Museum of Fine Arts. We’ll continue on to Prater, home of the city’s Giant Ferris Wheel, and admire the colourful façade of the Hundertwasser House, before taking in panoramic views from the gardens of the Belvedere Palace. (B,L,D)

DEPARTURE DATES & PRICES

DAY 3 BUDAPEST

2019 HEATHROW – Lufthansa Holiday ref: SKADE

​Today we arrive in Budapest, the vibrant capital of Hungary. Divided into two by the Danube, the city has historic Buda on one side of the river and modern Pest on the other. Perhaps you’ll choose to join our optional excursion by coach, taking in highlights including the millennium monument on Heroes’ Square, the opera house and the neo-Gothic-style parliament building.We then enjoy a walking tour of the Buda hills, taking us to the UNESCO-listed Matthias Church and the Fisherman’s Bastion. Your trip ends at Gellért Hill, with its 220-metre-long citadel. (B,L,D)

START

RETURN

FROM PRICE

04 Nov

09 Nov

£1749

CABIN UPGRADE

Upgrade to Cabin C, Deck 2 with Juliet balcony from £100 per person for the duration of the cruise.

14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS •G uided tour of Vienna •D iscover Margaret Island & St Stephen’s Basilica in Budapest

•W alking tour of Bratislava​ For more details, please speak to one of our Holiday Advisors

GUARANTEED DEPARTURES 

Transfer time from airport to river cruiser is approx. 1 hour 30 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £180 applies.

DAY 4 BRATISLAVA In the capital of Slovakia you can join an optional

excursion which takes in Bratislava Castle and the city’s historic centre.​ (B,L,D)

Start/Finish Road Cruise 5 Nights

DAY 5 KREM & MELK

This morning we arrive in Krem, where you can join an optional tour by coach through the beautiful Wachau region to Melk, where we’ll visit its famous abbey.​ Alternatively, if you decide to stay on board the ship today, you will cruise along the stunning Wachau Valley to Melk. (B,L,D)

GERMANY Munich 1

DAY 6 ENGELHARTSZELL / MUNICH TO UK ​We’ll disembark the ship today and transfer to

Engelhartzsell Krem 5

SLOVAKIA Bratislava

Melk Vienna Budapest Danube

AUSTRIA

HUNGARY

Munich for our flight back to the UK. (B)

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

19


THE NORTHERN

RHINE EXPERIENCE

8 DAYS FROM

From historic Cologne you’ll sail the Rhine to Hoorn, Amsterdam, Rotterdam and Nijmegen in the Netherlands, and to Ghent and Antwerp in Belgium.

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Heathrow with British Airways 4-STAR SHIP 7 nights all inclusive on board 4-star premium A-ROSA SILVA 20 INCLUDED MEALS 7 breakfasts, 6 lunches, 7 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS Guided tours of: • Hoorn • Amsterdam • Rotterdam​​​ • Ghent • Antwerp • Nijmegen For more details please speak to one of our Holiday Advisors

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£2099

TOUR MANAGER

Your itinerary DAY 1 UK TO COLOGNE

​ ly to Dusseldorf today. On arrival we’ll transfer F you to Cologne, where you’ll board your river cruiser. Meet your travelling companions and the crew at a welcome drinks reception this evening.​ (D) DAY 2 HOORN ​On arrival at Hoorn this afternoon you can

choose to join an optional walking tour.​​ (B,L,D) DAY 3 AMSTERDAM

This morning we arrive in Amsterdam, a picturesque city criss-crossed with a network of canals. Why not join an optional tour, which will introduce you to its many highlights.​(B,L,D) DAY 4 ROTTERDAM

Rotterdam, the second-largest city in the Netherlands, is located on the banks of the Nieuwe Maas. If you join today’s optional walking tour you will see its highlights, including the Witte Huis, Europe’s first skyscraper. You will also visit the extraordinary market hall, built in the form of an aircraft hangar. (B,L,D) DAY 5 GHENT ​Today we arrive in Ghent, a port city in the

north‑west of Belgium. Now a university town, it is noted for its wonderful medieval architecture. If you join today’s optional shore excursion, you’ll stroll through the Old Town, admiring St Bavos Catherdral, the Gravensteen medieval castle and the 100-meter-tall bell tower, the Belfort. (B,L,D) DAY 6 ANTWERP ​We sail to Antwerp today, Belgium’s second-

largest city and the capital of the province of Flanders​. Why not join our optional tour, which includes the Grot Markt​, the city’s main square,

CABIN UPGRADE

Upgrade to Cabin D, Deck 2 with Juliet balcony from £350 per person or Cabin D, Deck 3 with Juliet balcony from £450 per person for the duration of the cruise. which is surrounded by impressive architecture. Admire the monumental Brabo Fountain, the square’s stunning centrepiece, and the OnzeLieve-Vrouwekathedral, the Cathedral of Our Lady, which houses works of art by Rubens. (​B,L,D) DAY 7 NIJMEGEN

Nijmegen is situated on the Waal River and is now the largest city in the Netherlands’ Gelderland province. Highlights of the Old Town are the Grote Markt, the 13th century St Stevenskerk Church and Lange Hezelstraat, the oldest shopping street in the Netherlands​. You’ll see all of this and more on an optional tour. (B,L,D) DAY 8 COLOGNE TO UK

We’ll disembark the ship today and transfer to Dusseldorf for our flight back to the UK.​​ (B,L,D) 2019 HEATHROW – British Airways Holiday ref: SKANR

NETHERLANDS Hoorn

START

RETURN

FROM PRICE

GUARANTEED DEPARTURES

19 Oct

26 Oct

£2099

Transfer time from airport to river cruiser is approx. 30 mins.

Nijmegen

GERMANY

Ghent Antwerp 1 Cologne

BELGIUM

A- ROSA SILVA ★★★★ PREMIUM

Facilities on board your ship include a restaurant, lounge, bar, café bar, health and beauty centre with solarium, sauna, steam room and fitness area, sun deck with putting green, shuffleboard, chess and small pool. All cabins are outside and have private facilities, TV, telephone, safe, hairdryer and panoramic window or Juliet balcony.

DEPARTURE DATES & PRICES

Start/Finish Ship 7 Nights

Amsterdam Rotterdam

YOUR 4-STAR SHIP

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £200 applies.

20

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


CITIES OF THE

RHINE

6 DAYS FROM

Discover Cologne’s famous cathedral, Antwerp’s impressive architecture and Amsterdam’s picturesque canals as you cruise the Rhine.​

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£1599

TOUR MANAGER

Your itinerary

Start/Finish Ship 5 Nights

DAY 1 UK TO COLOGNE

​You’ll fly to Cologne or Dusseldorf today, depending on your departure airport, and on arrival we’ll transfer you to your river cruiser. This picturesque city, with an historic centre, is located on both sides of the Rhine and is home to a magnificent twin-spired cathedral. Perhaps after settling into your cabin you’ll step ashore for a stroll. Back on board, meet the ship’s captain and crew and get to know your travelling companions at a drinks reception and dinner. (D)

Düsseldorf

Antwerp

BELGIUM

1 Cologne

GERMANY

DAY 2 ANTWERP

Today the ship sails to Antwerp, Belgium’s second‑largest city and the capital of the province of Flanders. During a free afternoon why not step ashore to explore in the company of your travelling companions. Impressive architecture, cobbled streets, modern shopping centres and a host of cosy cafés and bars make it a joy to explore. The city is also renowned for its diamonds, trading in these precious gems for centuries. (B,L,D)

YOUR 4-STAR SHIP A- ROSA AQUA ★★★★ PREMIUM

DAY 3 ANTWERP

On a further day spent in Antwerp why not join our optional tour, which will introduce you to its main highlights. We’ll head to the Grot Markt, the city’s main square, which is surrounded by impressive architecture, including the 16th century City Hall. Admire the monumental Brabo Fountain, the square’s stunning centerpiece, and the elegant Guild Houses. A must-see is the Onze-LieveVrouwekathe​dral, the Cathedral of Our Lady, which houses a number of works by Rubens​. ​(B,L,D) DAY 4 AMSTERDAM

Today we arrive in Amsterdam. Why not join an optional tour to discover the highlights of this charming, city criss-crossed with a picturesque network of canals. ​(B,L,D) DAY 5 DÜSSELDORF

We arrive in Düsseldorf, the capital of North Rhine, today. If you join an optional excursion by coach you’ll see landmarks including the Renaissance town hall. After your tour you can take in wonderful views over the city from the Rhine Tower, which at 240.5 metres tall, is the largest building in the city and boasts the largest decimal clock in the world. (​B) DAY 6 COLOGNE TO UK

On arrival in Cologne, we’ll disembark the ship and transfer to Dusseldorf for our flight back to the UK. (​​ B)

Facilities on board include a restaurant, lounge, bar, café bar, health and beauty centre with solarium, sauna, steam room and fitness area, sun deck with putting green, shuffleboard, chess and small pool. All cabins are outside and have private facilities, TV, telephone, safe, hairdryer and panoramic window or Juliet balcony. CABIN UPGRADE

Upgrade to Cabin C, Deck 2 with Juliet balcony from £150 per person or Cabin D, Deck 3 with Juliet balcony ​from £225 per person for the duration of the cruise.

DEPARTURE DATES & PRICES 2019 HEATHROW – Eurowings Holiday ref: SKACR START

RETURN

FROM PRICE

30 Oct

04 Nov

£1599

GUARANTEED DEPARTURES 

Transfer time from airport to river cruiser is approx. 30 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return flights from Heathrow with Eurowings 4-STAR SHIP 5 nights all inclusive on board 4-star premium A-ROSA AQUA 14 INCLUDED MEALS 5 breakfasts, 4 lunches, 5 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS • Antwerp tour • Discover Amsterdam • Dusseldorf tour For more details, please speak to one of our Holiday Advisors

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £180 applies.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

21


AMSTERDAM & ROTTERDAM

MINI CRUISE

5 DAYS FROM

Get a taste for cruising on this mini voyage which takes you from historic Cologne to Rotterdam and the charming city of Amsterdam.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

£1199

TOUR MANAGER

Start/Finish Ship 4 Nights

NETHERLANDS

Amsterdam

Rotterdam

YOUR 4-STAR SHIP

GERMANY

MS A- ROSA AQUA ★★★★ PREMIUM

1 Cologne

Your itinerary

DAY 1 UK TO COLOGNE​

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Heathrow with Eurowings 4-STAR SHIP 4 nights all inclusive on board 4-star premium ship A-ROSA AQUA 11 INCLUDED MEALS 4 breakfasts, 3 lunches, 4 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS • Tours of Rotterdam & Amsterdam For more details please speak to one of our Holiday Advisors

You’ll fly to Cologne or Dusseldorf today, depending on your departure airport, and on arrival we’ll transfer you to your river cruiser. Tonight, gather with your travelling companions and meet the captain and crew as you enjoy a drinks reception after dinner. (D)

CABIN UPGRADE

Upgrade to Cabin C, Deck 2 with Juliet Balcony from £100 per person or Cabin D, Deck 3 with Juliet Balcony from £150 per person for the duration of the cruise.

DAY 2 ROTTERDAM​

Rotterdam, the second-largest city in the Netherlands, is located on the banks of the Nieuwe Maas​. If you join today’s optional walking tour you will see its highlights, including the Witte Huis, Europe’s first skyscraper​. You will also visit the extraordinary market hall, built in the form of an aircraft hangar. This one-of-a-kind building is decorated with colourful wall and ceiling panels and features a huge glass facade. (B,L,D) ​ DAY 3 AMSTERDAM​ ​Today we arrive in Amsterdam, a charming,

multicultural city criss-crossed by a picturesque network of canals. Why not join an optional tour, which will introduce its many highlights. From Dam Square to the famous flower market and world-class museums, there is so much to discover.​(B,L,D)

DEPARTURE DATES & PRICES 2019 HEATHROW – Lufthansa Holiday ref: SKARA START

RETURN

FROM PRICE

04 Nov

08 Nov

£1199

GUARANTEED DEPARTURES 

Transfer time from airport to river cruiser is approx. 40 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

DAY 4 CRUISING TO COLOGNE

​​Enjoy the facilities on board your ship as we spend today cruising back to Cologne. (B,L,D) DAY 5 COLOGNE TO UK​ ​We’ll disembark the ship today and transfer to

the airport for our flight back to the UK.​(B)

22

Facilities on board include a restaurant, lounge, bar, café bar, health and beauty centre with solarium, sauna, steam room and fitness area, sun deck with putting green, shuffleboard, chess and small swimming pool. All cabins are outside and have private facilities, TV, telephone, safe, hairdryer and panoramic window or Juliet balcony.

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £ 180 applies.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


A VIENNESE

MINI CRUISE

5 DAYS FROM

Cruise along the Danube through the beautiful Wachau Valley to Austria’s capital, Vienna, where you can visit the incredible Schönbrunn Palace.

4-STAR SHIP

ALL INCLUSIVE

FLIGHT CHOICES

TOUR MANAGER

YOUR HOLIDAY GLANCE

at a

Your itinerary

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return scheduled flights from Heathrow with Lufthansa

DAY 1 UK TO MUNICH/ ENGELHARTSZELL

Today you will fly to Munich and we’ll transfer you to the Austrian city of Engelhartzsell, which lies on the border with Germany. Here you’ll board your river cruiser and meet your travelling companions at a welcome drinks reception. (D) DAY 2 VIENNA

You’ll want to take your place on deck early this morning as you cruise the Wachau Valley in Austria. Relax and take in the spellbinding views as we wind our way along the Danube, past monasteries and castles, villages and vineyards. We arrive in Vienna, the capital of Austria, this afternoon. A diverse city with a rich imperial history, it boasts an array of intriguing architecture and this afternoon’s optional tour will introduce you to many impressive sights. Travelling along the Ringstrasse – an elegant boulevard – we’ll see the famous Vienna State Opera, the Parliament building, City Hall and the Museum of Fine Arts. We’ll continue on to Prater, home of the city’s Giant Ferris Wheel, and admire the colourful façade of the Hundertwasser House, before taking in the panoramic views from the gardens of the Belvedere Palace. ​ (B,L,D) DAY 3 VIENNA

On our optional tour of Vienna today, you’ll have the chance to step inside the Schönbrunn Palace, an architectural masterpiece which was built in the late 17th century to rival Versailles. (B,L,D)

£1299

4-STAR SHIP 4 nights all inclusive on the 4‑star premium ship A‑ROSA DONNA

YOUR 4-STAR SHIP MS A-ROSA DONNA ★★★★ PREMIUM

Facilities on board include a restaurant, lounge, bar, café bar, health and beauty centre with solarium, sauna, steam room and fitness area and a sun deck with putting green, shuffleboard, chess and a small swimming pool. All cabins are outside and have private facilities, a panoramic window or French balcony, TV, telephone, safe and hairdryer. CABIN UPGRADE

11 INCLUDED MEALS 4 breakfasts, 3 lunches, 4 dinners & all drinks (excluding Champagne & selected wines) ESSENTIALS Overseas transfers, other transportation & porterage

OPTIONAL EXCURSIONS • Tour of Vienna • Schönbrunn Palace visit • Tour of Linz​ For more details, please speak to one of our Holiday Advisors

Upgrade to Cabin C, Deck 2 Juliet Balcony from £100 per person for the duration of the cruise.

DEPARTURE DATES & PRICES 2019 HEATHROW - Lufthansa Holiday ref: SKAVM FROM GUARANTEED START RETURN PRICE DEPARTURES 09 Nov

13 Nov

£1299

Transfer time is approx. 2 hours and 30 mins from train station to river cruiser.

RAIL CHOICES FLY FROM AN AIRPORT NEAR YOU.

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £190 applies.

DAY 4 LINZ

This afternoon, why not join us on an optional walking excursion through Linz, a former European Capital of Culture. You will see highlights including the Mozarthaus, the renaissance building in which Mozart composed some of his famous works, and the Old Cathedral. Constructed in the 17th century, the cathedral contains an organ designed by Anton Bruckner. (B,L,D) DAY 5 ENGELHARTSZELL/MUNICH TO UK ​Your cruise comes to an end today as you

Start/Finish Road Cruise 4 Nights

GERMANY Engelhartzsell 1 Munich

Linz

4 Vienna Danube

AUSTRIA

disembark your ship and transfer to Munich for your flight back to the UK. ​ (B)

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

23


A RUSSIAN RIVER CRUISE ST PETERSBURG TO MOSCOW

YOUR HOLIDAY GLANCE

at a

DEDICATED GUIDES Just You Tour Manager as your host RETURN FLIGHTS Return Flights from Heathrow with British Airways

11 DAYS FROM

£2799

Your itinerary DAY 1 UK TO ST PETERSBURG

Today you’ll fly to St Petersburg and we’ll transfer you to your river cruiser. We’ll spend three nights in St Petersburg before embarking on our cruise of the Volga, the longest river in Europe. After settling into your cabin, we’ll get together for a welcome drink, dinner and an evening of entertainment. (D)

DAYS 2 & 3 ST PETERSBURG ​After breakfast we’ll set off on our tour of

St Petersburg. Travelling by coach, we’ll see some of the city’s most famous sights including the Exchange, Palace Square, the Winter Palace, St Isaac’s Cathedral, the Church of the Savior on Spilled Blood and Nevsky Prospekt, the city’s main thoroughfare. We’ll also visit the Peter and Paul Fortress and the world-renowned Hermitage Museum.

4-STAR SHIP 10 nights full board on the 4-star ship MS Repin

You can spend the rest of your time in St Petersburg exploring at leisure, or choose to join one of our optional excursions. (B,L,D)

29 MEALS INCLUDED 10 breakfasts, 9 lunches, 10 dinners & a welcome cocktail

DAY 4 MANDROGUI

Enjoy breakfast before the ship reaches the historic village of Mandrogui, where we’ll see delightful homes crafted in gingerbread house‑style woodwork. The village is also a showcase of traditional Russian life, and we will visit a craft centre to see demonstrations of wood carving, weaving and pottery. If vodka is your tipple of choice, there will also be time for an optional visit to the Museum of Russian Vodka. A traditional shashlik picnic lunch is included today.​ (B,L,D)

ESSENTIALS Overseas transfers, other transportation & porterage

INCLUDED EXCURSIONS • Tour of St Petersburg • Mandrogui & traditional picnic • Kizhi walking tour • Goritsy • Yaroslavl tour • Walking tour of Uglich • Moscow tour • Visit the Kremlin in Moscow Optional excursions available to book on board the MS Repin

Kizhi

Mandrogui Goritsy 3 St Petersburg

RUSSIA

Start Finish Ship 11 Nights

5

Uglich

Yaroslavl

Moscow 2

24

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


Discover world-famous monuments, traditional villages and historic churches as you cruise Russia’s mighty Volga River from remarkable St Petersburg to incredible Moscow.

DAY 5 KIZHI

Spend a leisurely morning enjoying the ship’s facilities as we sail to the island of Kizhi. Located on Lake Onega, this UNESCO-listed site is one of the most scenic destinations on the Volga. The island is known for its collection of wooden churches which were transported here for preservation purposes, and turn it into a fascinating open-air museum. The centrepiece is the remarkable Church of the Transfiguration, which was built completely without the use of nails and boasts 22 onion domes. (B,L,D) DAY 6 GORITSY

We’ll step ashore today in Goritsy, a tiny settlement perched on the edge of the White Lake. We’ll see the Kirillo-Belozersky Monastery, and there will be time to take a stroll around the village. Around 600 people live here in traditional houses decorated with intricate wooden carvings. (B,L,D) DAY 7 YAROSLAVL

Today we’ll visit the ancient city of Yaroslavl. Its UNESCO-listed centre is sprinkled with

4-STAR SHIP

onion domes, and on a tour we’ll see highlights including the Church of Ilya the Prophet and the Church of St Nicholas the Wonderworker.​ (B,L,D) DAY 8 UGLICH

Our next port of call is the town of Uglich, whose history is entwined with the suspicious death of Prince Dmitry. He headed here in an attempt to flee the reign of his father, Ivan the Terrible, but was found in the town square with his throat cut some years later. As the ship sails towards the town, make sure you’re on deck to see the Church of St Dmitry on the Blood, which was built in memory of the prince. We’ll see the church again on our walking tour of the city, along with the territory of the former Kremlin and Transfiguration Cathedral. (B)

HALF BOARD

FLIGHT CHOICES

TOUR MANAGER

DAY 10 MOSCOW

After breakfast on board we’ll visit the Kremlin and step inside one of the cathedrals within its walls. Afterwards, feel free to head off and explore independently or join one of our optional excursions if you prefer. This evening we will gather together for a farewell drink, a fitting end to our holiday together. (B,L,D) DAY 11 MOSCOW TO UK

After breakfast we will disembark and transfer to the airport for our flight home. (B)

DAY 9 MOSCOW

This afternoon we reach Russia’s capital, Moscow, which features incredible architecture and a fascinating history. Our tour will introduce many of its iconic landmarks, including Red Square, St Basil’s Cathedral and more. (B,L,D)

YOUR 4-STAR SHIP MS REPIN ★★★★

Facilities on board MS Repin include a restaurant, bar with dance floor, sun deck and gift shop. The ship has four decks and all cabins have private facilities with shower, TV and refrigerator. CABIN UPGRADE

Upper Deck from £150 per person for the duration of the cruise.

MOSCOW TO ST PETERSBURG 15 JULY 2019 12 DAYS FROM £2999 26 AUGUST 2019 12 DAYS FROM £2999 This river cruise operates in reverse and includes an extra night in Moscow at the beginning of the cruise. CABIN UPGRADE Upper Deck from £150 per person for the duration of the cruise. Holiday ref: SKPRMR

DEPARTURE DATES & PRICES 2019 HEATHROW – British Airways Holiday ref: SKPRMA FROM GUARANTEED START RETURN PRICE DEPARTURES 05 Jul 06 Sep

15 Jul 16 Sep

£2799 £2899

Transfer time from airport to river cruiser is approx. 1 hour 20 mins.

FLIGHT CHOICES FLY FROM AN AIRPORT NEAR YOU.

FLIGHT UPGRADE. VISIT JUSTYOU.CO.UK

MAKE YOUR OWN WAY If you prefer to book your own flights and transfers and meet us overseas, then you can! A price reduction of £300 applies.

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

25


Essential

INFORMATION

THIS ESSENTIAL INFORMATION IS TO HELP YOU PREPARE AND TAKE ANY NECESSARY ACTIONS PRIOR TO YOUR FORTHCOMING HOLIDAY. Information contained in this section of the brochure together with other relevant information and the Booking Conditions form your contract with us. BOOKING IS EASY You can request a brochure, check availability and book online 24 hours a day / 7 days a week at www.justyou. co.uk. Booking one of our holidays is easy on line.

If you prefer to speak to someone to make your booking you can call us on 01858 415 258. Sales lines are open Monday to Friday 9am to 7pm, Saturday 9am to 5pm and Sunday 10am to 4pm. Calls may be recorded to ensure a high level of customer service. When you are ready to book please have the following information to hand: ✓ H oliday reference as shown on the holiday page

information and final travel documents. You can choose how you receive your final travel documents – by post or by email. Simply tell your Holiday Advisor at time of booking. If you would like to change how to receive your documents at any time please call our Holiday Advisors on 01858 415 081.

DEPOSIT & PAYMENT Each booking must be accompanied by the appropriate deposit payment. In most cases we will charge the following deposit (per person) but the actual amount will be made clear at the point of booking: European holidays - £200

✓ P referred departure date

Worldwide holidays - £250 or 10% whichever is the greater

✓ F ull names of all those travelling as stated on their passport

Ocean Cruises - £250 or 10% whichever is the greater

✓ H ow many rooms and type

On some holidays we may charge a slightly higher deposit, to cover any costs we have to pay immediately to secure your booking with our suppliers. This will be made clear at the time of booking.

✓ H oliday insurance requirements ✓ C redit or debit card details for deposit payment You will be given a booking reference. Please quote this whenever you contact us. If you book by telephone you will also be asked for your email address so that we can send you all the relevant documentation for your booking more efficiently. This will include your confirmation invoice, holiday

You can use your debit or credit card to confirm your booking instantly. All major credit cards are accepted and there is no charge for paying by debit card, credit card, by cheque or bank transfer.

OUR GUARANTEES TO YOU GUARANTEED DEPARTURES & CANCELLATION OF A TOUR BY US Certain Tours we offer are “Guaranteed Departures.” A departure date for a Tour offered by us will become a “Guaranteed Departure” when at least one booking secured by a valid deposit has been made on that departure. Please note that not all of our departures will be Guaranteed Departures. Our brochures and website display Guaranteed Departure dates with a . A departure will not be considered a “Guaranteed Departure” unless specifically noted as such in our brochures or on our website. Other dates may be visible to book which are non-guaranteed; these dates may become Guaranteed Departures as the season continues. We guarantee that all scheduled Tour departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith, health and safety concerns. This guarantee is not applicable in the case of Force Majeure. Up-to-date Tour and itinerary information is available on our website or by contacting us. Brochures and other printed materials displaying Tour information and departure dates are subject to change and may not be relied upon for purposes of this guarantee. If a Tour is cancelled by us before the date of departure for reasons other than Force Majeure and the cancellation is not caused by your fault or negligence, you will have the choice of accepting from us: (a) a substitute Tour of equivalent or superior value; or (b) a substitute Tour of lesser value if no Tour of equivalent or superior value is reasonably available and to recover from us the difference in price between the price of the Tour originally purchased and the substitute Tour; or (c) a full refund of all monies paid for the cancelled Tour. We are not responsible for any incidental expenses or consequential losses that you incur as a result of the cancelled booking including visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment. We reserve the right to issue a full refund in lieu of the choices above, in our sole discretion. Where a significant element of a Tour as described cannot be provided after departure, we will make suitable alternative arrangements where possible. If it is not possible to provide a suitable alternative or if you reasonably reject any suitable alternatives, we may provide you with a refund for unused products or services as determined in our discretion.

PRICE PROMISE Limited places are available on each date at the lowest price. However, if you see your Tour departure date advertised for less than you paid we will refund the difference. Occasionally we promote selected special offer holidays within 12 weeks of departure which are excluded from the price promise guarantee. We guarantee that absolutely no surcharge will be added to the basic price of your holiday once your booking has been confirmed irrespective of any subsequent fluctuation in currency exchange rates or, increases in international air fares or increases in other costs associated with the holiday. In return for this guarantee and its risk to us we shall not be able to make any refunds in the event of favourable exchange rate variations or other decreases in costs which may result in a reduction in the selling price. This price guarantee does not apply to any optional services including, but not limited to, insurance premiums, visa charges, excursion charges and amendment fees. For bookings made within the balance due date and prior to confirming your holiday we reserve the right to notify you of any increases to your holiday price as a result of any additional costs we may be charged. Prices shown in our brochures and on the website are believed correct at the time of publication. We reserve the right to change prices from time to time. Accordingly, it is possible that when you book your holiday the actual price may have gone up or down. If the price of your holiday has changed the correct price will be confirmed at the time of booking. We reserve the right to correct errors at any time.

26

Whilst every effort is made to ensure the accuracy of the brochure/website and prices at the time of printing regrettably errors do occur. You must therefore ensure you check the details of your chosen holiday with us at the time of booking. Verbal and website price quotations will be regarded as provisional until confirmed in writing on your Confirmation invoice. In the unlikely event of an administrative error resulting in incorrect prices being displayed on the website, we reserve the right to correct the price. In such cases we will offer you the opportunity to either pay the correct price or we will make a full refund of any money you may have paid.

PRICE MATCH If you find an identical package holiday offered by one of our competitors (excluding any online special offers or arrangements made by yourself rather than through a tour operator) at a lower price within 7 days of booking with us our ‘price match’ will apply. Price match is also available on Make Your Own Way (MYOW) bookings by comparison to an equivalent tour-only competitor product. By identical, we mean another holiday which: • Departs on the same day from the same port/ airport using the same flight with the same carrier (if Flight-Inclusive). • Visits the same destination(s). • Has the same duration (i.e. number of nights). • Offers the same number of included excursions. • Features accommodation of the same category and board basis and, where applicable, the services of a Tour Manager/Local guide. If this happens we will refund the difference between the cost of the Flight-Inclusive package/ MYOW holiday that you have booked with us and the price of the identical holiday offered by our competitor. Plus we will give you an extra £100 per person towards a future booking. Refunds will be in the form of a credit towards future travel. Applicable to new bookings only.

LOYALTY BENEFITS If you qualify for a loyalty discount, the amount will depend on spend and tour type. The new booking must be made within 6 months of your return date and must depart within 12 months of the return date of your original holiday.

PROTECTED DEPOSIT On Just You holidays featured in this brochure, you may have the option of protecting your deposit payment. Protected Deposits: If you cancel your booking of a Qualifying Holiday (as defined below) greater than 84 days prior to departure, and that cancellation is not a result of non-payment or any other breach of these Terms, the deposit amount will be held with us as a “Protected Deposit”, subject to these Terms. Protected Deposits must be used within 2 years of cancellation date and may be applied towards payment of a deposit on another Qualifying Holiday. The Protected Deposit is not transferable and may only be used by you. Not all Just You holidays are included in the Protected Deposit offer. “Qualifying Holidays” means all Just You holidays with the exception of Global Explorer, Antarctic cruises and Festive holidays and any other holidays as specified by Just You. For the avoidance of doubt, only the deposit amount will form part of the Protected Deposit. The Protected Deposit has no cash value. Only one Protected Deposit may be applied per person toward a Qualifying Holiday. A Protected Deposit must be applied to a new Qualifying Holiday booking that is of equal or greater value to the cancelled Qualifying Holiday for which the Protected Deposit was originally received. A Protected Deposit may not be applied to the same or similar dates of travel.

FREE AIRPORT LOUNGE Book a Just You Flight-Inclusive Worldwide holiday and, subject to availability, we will arrange free airport lounge access at the start of your holiday at your mainland UK departure airport. The location of the lounge will be as determined by our supplier at your UK departure airport. Access to the lounge cannot be guaranteed in peak season and use of the lounge will be in accordance with the terms and conditions of the service provider.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


ESSENTIAL INFORMATION BEFORE YOU BOOK We do hope that your Just You holiday will meet your expectations so it is very important that you choose the holiday that is right for you. Our Holiday Advisors are happy to share their knowledge; however, please also conduct your own independent research to ensure that you are happy with the arrangements made and are familiar with the up-to-date travel advice in the destination(s) you will be going to. Please visit the Foreign & Commonwealth Office website at www.gov.uk/foreign-travel-advice or www.gov.uk/travelaware. Packed with essential travel advice and tips, these websites offer a wealth of country specific information including the latest on security, local laws, passport and visa requirements. Keep informed on current travel health news by visiting www.travelhealthpro.org.uk. The advice can change so please check regularly for updates.

AFTER MAKING YOUR BOOKING Please read your confirmation invoice carefully and let us know immediately if there are any corrections required. If you have not received a confirmation invoice within 7 days of booking your holiday please contact us immediately. The balance payment for your holiday must be paid no later than 12 weeks before departure (4 weeks before departure for Just You UK City Breaks and Just You UK Christmas Market breaks). The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay on line: www.justyou.co.uk/payments. Prior to departure we will send you further information to help you prepare for your trip. If you have any queries you can ether email us at enquiries@justyou.co.uk or you can call our Customer Services Department 01858 415 258. Service lines are open Monday to Friday 9am to 6pm and Saturday 9am to 5pm. Closed Sunday.

YOUR TOUR MANAGER On the majority of our Flight-Inclusive package holidays you will be escorted by a knowledgeable Tour Manager. Please be aware of the following: • On some of our Flight-Inclusive package holidays your Tour Manager will meet you at your UK airport, on others they will meet you at your overseas airport or in your resort. • If you choose to fly to your destination from a regional airport your Tour Manager may not be travelling with you. • Your Tour Manager may not accompany you on your homeward transfer to the airport but they will advise you of the arrangements made on a FlightInclusive holiday.

COACHES/COACH SEAT ALLOCATION On our package holidays that include coach travel, we operate a rotational seating policy. All customers are expected to abide by this policy and adhere to the instructions given by the Tour Manager to ensure that all customers are given the opportunity to move seats. We do believe seat rotation will enhance your travelling experience and create a positive group atmosphere. Regular comfort stops will be taken to ensure a relaxing journey is experienced each day. Some coaches may be equipped with washroom facilities however, it cannot be guaranteed that they will be usable at all times.

RUNNING ORDER OF ITINERARIES Occasionally we may have to make changes to the running order and inclusions of your holiday itinerary. This could be due to a number of reasons such as public holidays, festivals, weather, traffic conditions or operational reasons and may sometimes be at short notice. Due to changes in river water levels, river cruise itineraries may occasionally be modified. On the rare occasions that this happens we will act in the best interests of our customers to ensure the enjoyment of your holiday is not impaired.

HOTEL ACCOMMODATION The prices in our brochure/website are based on sole occupancy of a room with private facilities unless otherwise stated. Our reference to ‘Hotel’ covers all accommodation and does not necessarily distinguish between local classifications such as ‘Motel’ or ‘Inn’. It may occasionally be necessary to accommodate you in a different but equal category of hotel to that featured in the brochure/ website. If this is known before departure, we will of course advise you. The confirmed hotel(s) will be advised in your final travel information. Porterage: One bag per person is included on most of our package holidays as stated in the holiday details. Voltage/Electrical Items: The type of plug sockets you can use in your destination can be checked by visiting: www.worldstandards.eu/electricity/plugvoltage-by-country/ Swimming Pools: If your hotel/s has a swimming pool, you may wish to take your own pool towel, as some hotels do not provide these. Please familiarise yourself with the depth of the pool and use the steps provided to access and exit the pool. Diving is not recommended. Additional Charges: Payment for any extras such as

drinks, laundry, telephone calls and meals other than those included in your package holiday price are to be made directly to your hotel prior to check out. Air Conditioning: In some hotels, air conditioning is operated according to individual hotel policy and/or, in some cases, local laws.

EXCURSIONS We want to give you the opportunity to see as much as possible of the countries you are visiting so there will nearly always be a selection of optional excursions. Where a pre-bookable package is available as indicated in the holiday details, this is offered at a discounted price. Alternatively you can book & pay your Tour Manager or Local Guide in resort, where applicable. Any optional excursions will of course operate subject to demand, traffic and weather conditions. Changes to the advertised excursions programmes are rare but the excursion providers reserve the right to change excursions and we reserve the right to amend the advertised prices at any time. We advise against the purchase of excursions from hotels or street vendors as these may not have been safety checked and may not meet required local standards or have adequate insurance cover in place. A list of approved excursions will be sent to you, in some cases these may include hotel excursions which have been checked. If you choose to partake in an excursion/activity which is not arranged by us, we advise you check that your travel insurance covers you for that specific activity.

MAKE YOUR OWN WAY HOLIDAYS When you choose a Make Your Own Way (MYOW) holiday you will be responsible for making your own way to the first hotel on the Tour and your Tour will end at the final hotel in accordance with the timings set out in the Tour itinerary. We will not be responsible for any services you do not book with us and your flights or transfers to/from the first and last hotels included in the Tour. If you do not have flights arranged by us included in your holiday your booking will not be ATOL protected by Just You (G Touring Limited). Please make sure that you have read and understood the applicable parts of the Booking Conditions with regards to Financial Protection for holidays not including flights as only the arrangements booked through Just You will be financially protected by our financial failure insurance. We will not be responsible for expenses you incur or unused services in the event that your flights are cancelled or delayed, and this impacts your ability to join or participate in the Tour. Your flight organiser or airline should provide information on financial failure protection and repatriation as it relates to your flight arrangements. If they do not provide you with this, please also see www.caa.co.uk/passengers for information on passenger rights.

COMBINING TOURS Some of our holidays are designed so that customers can tailor their holiday experience by combining different Tour departures and itineraries. Please be aware that other customers may join or leave your Tour at different times depending on the combination of Tours that they have selected, so the size of the Tour group may vary throughout the Tour.

ABOUT OUR FLIGHTS FOR JUST YOU FLIGHT INCLUSIVE TOURS The prices for the Flight-Inclusive Tours set out in our brochures/website are based on planned group flights from London. The actual selling price may vary from that published due to numerous factors including but not limited to; additional taxes or fuel surcharges being introduced, the airline only allowing us to hold a limited number of seats at a pre agreed group rate or because alternative flights are being used. Limited availability seats: Holiday prices are based on limited availability special air fares. Whilst these fares are correct at the time of going to press they may have sold out by the time you make a booking. In this case further seats will usually be available at a supplement. Such supplements if any will be confirmed at the time of booking. By booking early you maximise your chances of getting on our group flights which ensures you are getting the benefit of our group costs and also reduces the chance of you ever having to pay any flight related supplements or additional costs. Baggage Handling and Allowance: The baggage allowance for most of our holidays is 44lb (20kg) per person, plus hand luggage, although this varies with each airline. Airlines do change their requirements therefore, we suggest that you check the airlines website for details on any restrictions or dimensions of hand and hold baggage. You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline, here in such circumstances the airline specific terms and conditions relating to the carriage of luggage apply or when porterage at a hotel on arrival and departure is included. Please ensure that your luggage is loaded on to all transport and be careful to take the correct luggage with you when you leave any mode of transport. Airport Taxes: Any airport taxes and security charges which are payable in advance and

therefore form part of the scheduled air ticket have been calculated and included in the price of your holiday. These include the UK Government Airline Passenger Duty and various overseas airport and airline charges where applicable. At some airports there are also passenger charges which are payable locally. Where possible these will be paid by us on your behalf and included on your confirmation invoice. Some taxes have to be paid locally and we will advise you as soon as we are aware of such charges. Fuel Surcharges/Environmental Taxes: Airlines generally pass on any fuel price increases to customers directly or tour operators when they occur. Occasionally we have no choice but to pass on all or part of these directly to our customers. You will be informed of any fuel related surcharges or new and additional taxes, airport or security charges in place or other sums payable in addition to the advertised price at the time of booking. Flight Routings: On some routes we use a number of indirect flights which may require you to change planes en-route. This may be because we cannot obtain a block allocation of seats on a direct flight or it may be the only option. If you are interested in booking a direct flight with a supplement (where available) please ask one of our Holiday Advisors. Flight Schedule Changes: When you book one of our Flight-Inclusive Tours, your holiday confirmation will contain provisional flight details. We aim to make this as accurate as possible from the start, however, the timings or the flight numbers can change before departure. We will monitor all changes and inform you as soon as possible if there is a change which affects your departure by a considerable time or moves the tour to a different day or significantly affects the tour itinerary. Final timings will be sent about ten days before you travel. If we notify you of a significant change to your holiday and you do not accept the change you must tell us within 14 days of us advising you of the significant change to your holiday. Details of what constitutes a major or minor change is contained within Booking Conditions. Airlines and Aircraft: All prices in our brochures/ on the website are based on air travel in economy class. Passenger travel on scheduled airlines is provided under the conditions of the airline. For a copy of these terms and conditions please go to the appropriate airline’s website. Change of Airline: Due to the ever changing nature of the airline business, airlines selected and used for our tours can change after your booking is made, as can flight schedules and timings. This can be for a number of reasons such as the airline withdrawing the flight or operating with smaller aircraft than first planned. Where this is the case we will endeavour to find an alternative with the same carrier or similar flights with another carrier. Flight Meals and Medical Equipment Requests: Although meals are provided on most long haul flights you should be aware that most airlines do not provide complimentary food on shorter flights within Europe. We therefore cannot guarantee that meals will be provided on all flights. Please note, we also cannot guarantee that the airline will be able to fulfil your request for a special dietary meal and any such requests are not a condition of booking. If you require a special dietary meal due to an allergy such as a nut allergy, and the airline provides complimentary meals, we will need you to fill in a medical questionnaire to send to the service provider. The airline will not be able to guarantee that their aircraft meals are 100% nut free and will require you to carry any special medication (such as an EpiPen) in your hand luggage. If you need to carry a CPAP machine or oxygen cylinders please let us know at the time of booking so we can ensure this request is sent through to the relevant airline. It can take up to 6 weeks for airlines to confirm whether medical requests can be accommodated. Flight Seat Requests: We strongly recommend (particularly if you are flying economy class) that you check in early if you have particular seat requests. Just You has no control over the allocation of seats by the airline. Even if a request has been made to pre-book seats, no guarantee can be made that they will be available on departure. The provision of particular seats does not constitute a term of your contract with us. Please note, suppliers operate older and more modern aircraft within their fleets and we cannot guarantee which type you will travel on as this may be subject to change and general availability. Although some airline companies offer the ability to book seats on line this may not be the case when booking a holiday through us, as we offer holidays based on special tour operator fares and booking conditions. If this is particularly important to you then please ask about our upgrade options.

HOLIDAYS BY RAIL Where your holiday includes rail travel, Standard Class fares are included unless otherwise stated. Please note: we are unable to provide porterage at stations and you will be required to handle your own luggage. You can choose to upgrade your seats on Eurostar to Standard Class Premier. This upgrade also

includes first-class tickets for the remainder of your journey aboard local trains, where applicable.

TAILOR-MADE, EXTENSIONS & ADD-ONS Once you have booked your package holiday, for an initial non-refundable fee of £25 per person, our Holiday Advisors can assist you should you wish to make a minor change to your holiday such as extending your stay in the hotel where the tour finishes or change your flight to return at a later date than the main tour. Please note: Additional charges will apply for accommodation and changes to your flight may also incur extra charges. Please ensure your travel insurance covers you for the whole duration of your holiday, including any add-ons.

SMOKING E-cigarettes: Since their introduction, a number of countries have banned or limited the use of e-cigarettes. We recommend you visit this website, which is an information forum for further information: www.ecigarette-politics.com/ electronic-cigarettes-global-legal-status.

BOOKING ADDITIONAL EXTRAS FOR YOUR HOLIDAY It is advisable to leave booking travel arrangements to your UK departure point until you have received your final travel documents as timings can change. We can book non-flight arrangements for you and offer the option of cancellation/amendment insurance. Please speak to our Holiday Advisors for more information.

WELFARE, HEALTH & SAFETY Walking on Tour: We are happy to give you more detailed information to enable you to choose the right holiday for your individual needs. Our tours can have a comprehensive sightseeing element, visiting places with cobbled streets, inclines and including medium to long walking distances. This can make navigating these streets or keeping up with the group difficult for anyone with reduced mobility, especially in warm climates. It is important to be aware of the amount of walking involved and the degree of fitness and mobility required to take part in these sightseeing visits or excursions. Tours described as ‘Active’ are not suitable for anyone with any limited or mobility issues. If you would like further information to allow you to make a more informed choice please speak to one of our Holiday Advisors. Altitude: on certain tours you will travel to places at high altitude. If you suffer from heart or respiratory conditions or have any other concerns please consult your doctor. Prescribed Medication: Carry all prescribed medication in your hand luggage. Safety: Although we take every precaution to look after you on tour the responsibility for your personal safety and welfare and the care of your possessions is obviously the same as that which you would exercise whilst at home. It is advisable to avoid carrying your passports/extra cash/ credit cards etc. during day to day activities unless required. Whenever possible leave valuables in your hotel safe. Extra care should be taken when walking around cities, especially at night and we recommend that you stay in well lit, populated areas. It is also wise to avoid carrying valuables or wearing expensive jewellery. Please review the Foreign and Commonwealth Office advice on safety and security for your destination: www.gov.uk/foreign-travel-advice. The Tour Manager/ Guide will be on hand to provide any local notifications. For further information on staying safe overseas, please visit: www.travelhealthpro.org.uk/personal-safety/

PASSPORT INFORMATION Passport information: You must ensure that you have a valid passport. All costs incurred in obtaining such documentation must be paid by you. Some countries don’t allow you to enter with certain country stamps. For further information please visit www.fco.gov.uk. If you are not currently in possession of a valid passport please make sure you leave plenty of time before your holiday to apply for this document. Our recommendation is that you should apply for one at least three months before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. For further information visit www. fco.gov.uk. Check the date that your passport expires. When travelling to the EU after 29th March 2019, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining.

27


BOOKING TERMS & CONDITIONS The UK Government has published a website tool to check the validity of your passport under these new rules www.passport.service.gov.uk/ check-a-passport. Note: In many countries, it is now a legal requirement to show some form of identification if requested by the police or authorities, therefore, it is advisable to carry a photocopy of the data page of your passport when out and about. Passport and Visa information for customers travelling to and via the USA - you must have an e-passport with a digital chip containing biometric information about the passport holder to travel under the visa waiver programme. Please check the front of your passport to see if it contains this symbol. If your current passport does not have this symbol you will need to apply for a new e-passport. The US Visa Waiver programme allows British Citizens to travel to the US without having to obtain a visa. There are restrictions to this programme. Please visit www.esta.cbp.dhs.gov/ esta for further information.

EUROPEAN HEALTH INSURANCE CARD The European Health Insurance Card (EHIC) allows any EU Citizen to access state medical care when they are travelling in another EU Country. In the event of a no deal Brexit, UK registered EHIC’s will no longer be valid. Even if they continue to be valid, there are limitations to the EHIC card. You should make sure, and it is a requirement of booking, that you have appropriate travel insurance.

VISA REQUIREMENTS Russia £108.40 British Citizens require a visa to travel to Russia. Your application must be arranged in person at an application centre as finger prints need to be taken.We will assist in every way we can and will send you guidance notes approximately 10 weeks prior to departure. We have an appointed visa service agent who will check your application form and outline what you need to do next, for a fee of £25 per person (Fee paid direct to agent). The application centres are based in London, Manchester and Edinburgh. Russian consulate fee for visa is currently £108.40 per person, plus an additional £9.80 per person if you wish to have you passport returned by post. (Visa and postage fees are paid direct to the consulate and are subject to change). Please note that prices and information regarding visa requirements are correct at the time of publishing but subject to change.

MOBILITY Passengers with reduced mobility. River Cruise vessels may provide some challenges to passengers with reduced mobility. Please take note of the following and contact us with any concerns or questions you may have as to the suitability of the river cruise you would like to join. Mooring. Due to the popularity of river cruising it may not be possible to moor at the bank in some locations and mooring may be alongside other vessels. Access to the shore and back to the ship may require navigation of steps and crossing other vessels. Passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle. On board. Most river cruise ships are not adapted for wheelchair access and although some will have lifts they may not operate to all decks. If you are intending to take a wheelchair or mobility scooter with you, it is essential that you contact us to let us know before booking. Wheelchairs and mobility scooters cannot be used on board for safety reasons and must be stored in your cabin and not be left in the corridors or other public areas. If you are thinking of taking a wheelchair or mobility scooter you will need to book an adapted cabin in order to store it. River cruises operate with smaller crew than ocean cruises and cannot personally attend to passengers with reduced mobility; therefore, a travelling companion would need to help with any physical needs.

holidays, religious or otherwise. The festivities may temporarily disrupt your package holiday and some religious holidays such as Ramadan, which is observed in many Muslim countries, may result in a reduction of facilities, services and entertainment. We suggest that you take this into consideration when selecting your departure date. To discover the national holidays in your destination, please visit: www.timeanddate.com/holidays/

CURRENCY To get the latest exchange rates and currency information, please visit www.xe.com. Cash and cheques can be exchanged at most hotels. Banks and exchange offices will also be able to exchange money for you. Major credit cards are usually accepted in hotels, larger shops and restaurants. We would recommend that you inform your bank/ card company of your forthcoming holiday. It is advisable to take more than one means of payment (cash, credit card etc.) and to have some form of payment for emergencies or unexpected delays.

SHOPPING Our tours will sometimes incorporate local shops, markets and factory shops which sell a range of goods. Please make sure you have a clear understanding of any price you agree with vendors as well as the conversion rate being used, prior to purchasing items. If you are arranging the delivery of an item to your home address, please be mindful of shipping costs and customs taxes.

CLIMATE & CLOTHING Temperatures can vary greatly depending on altitude, time of year and the region you are visiting. If specific clothing or footwear is required this will be detailed in your final itinerary. We recommend checking the weather forecast prior to travel. We advise against taking travel electrical equipment such as kettles or irons as many hotels do not allow their usage and they can be a fire hazard.

TIME ZONES You can find the time zone for the country you are visiting here: www.timeanddate.com/time/map/

WEATHER World weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your package holiday or any other holiday arrangement due to bad or unusual weather conditions.

BROCHURE/WEBSITE DETAILS We have taken great care to ensure that the details in the brochure/website are correct at the time of their publication. Please bear in mind however that the availability of certain services may vary particularly outside high season periods. This may be for a variety of reasons, for example, lifts need servicing, swimming pools must be cleaned and outdoor amenities such as chair lifts and cable cars can be affected by weather or lack of demand. Brochure published March 2019.

These Booking Terms and Conditions, together with our Privacy Policy and, where your holiday is booked via our website, our website terms and conditions of use, together with any other written information we brought to your attention before we confirmed your booking, form the basis of your contract with G Touring Limited trading as Just You, whose registered office is at Unit One, The Point Business Park, Rockingham Road, Market Harborough, England, LE16 7QU, Company No: 04956006. Please read them carefully as they set out our respective rights and obligations. In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.

other date as is notified to you at the time of booking). If we do not receive this balance in full and on time, we reserve the right to treat your booking as cancelled by you in which case the cancellation charges set out in clause 8 below will become payable.

By making a booking you agree that:

Special Sales: If there are services that you request from us in addition to one of our packages (such as an extension to your holiday, a connecting flight, a flight upgrade, or additional services) these will be put on request by our Sales Team and are subject to availability and confirmation of the price. Our team will advise you of this, take the appropriate deposit (or full payment for a flight upgrade) and send you a holding letter together with an ATOL Certificate. Once the additional service is confirmed we will advise you and if your international flight details have changed, send a revised ATOL Certificate to you.

a. you have read and understood these terms and conditions and has the authority to and does agree to be bound by them; b. y ou are over 18 years of age and where placing an order for services with age restrictions declares that you are of the appropriate age to purchase those services; c. you consent to our use of information in accordance with our Privacy Policy (https://www.justyou.co.uk/ en-gb/l/privacy-policy/) and you are authorised on behalf of all participants in your party to disclose their personal details to us, including where applicable, special categories of data (such as information on health conditions or disabilities and dietary requirements).; d. y ou accept financial responsibility for payment of the booking on behalf of all persons detailed on the booking.

1. BOOKING AND PAYING FOR YOUR ARRANGEMENTS A booking is made with us when you pay us a deposit (or full payment if you are booking within 84 days of departure) and we issue you with a booking confirmation. We reserve the right to return your payment and decline to issue a confirmation at our absolute discretion. A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation. If your confirmed arrangements include a flight, we (or if you booked via an authorised agent of ours, that agent) will also issue you with an ATOL Certificate. Upon receipt, if you believe that any details on the ATOL Certificate or booking confirmation or any other document are wrong you must advise us immediately as changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies in any document within ten days of our sending it out (five days for tickets). If your confirmed arrangements booked through Just You do not include a flight, we provide financial security for holiday arrangements booked through us by way of a financial failure insurance policy. You will be given full details of the insurer with your confirmation invoice or, alternatively, please go to www.justyou. co.uk/en-gb/l/financial-protection-insurance. The balance of the cost of your arrangements (including any applicable surcharge) is due not less than 84 days prior to scheduled departure (or by such

Any money paid to an authorised agent of ours in respect of a booking covered by our ATOL is held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust at all times, but subject to the agent’s obligation to pay it to us for so long as we do not fail financially. If we do fail financially, any money held at that time by the agent or subsequently accepted from the consumer by the agent, is and continues to be held by that agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us.

Please note: Flights with Low Cost airlines , flight upgrades and flights with restrictive ticketing conditions – where you ask us to book flights for you with a Low Cost airline, to upgrade your flight seat from that included in the package or to book flights with some airlines that may have restrictive ticketing deadlines, we may ask you to pay the full airfare or a higher deposit and any associated charges at the point of booking. This is in addition to the normal deposit payable on the holiday. If the flight has restrictive ticketing deadlines it may mean that the ticket has to be issued before you have paid the balance for the holiday and specific cancellation charges may apply which increase the usual cancellation charges. Please refer to 8) If You Cancel Before Departure. Booking on behalf of others: By booking on behalf of other participants, you are deemed to be the designated contact person for every participant included on that booking. This means that you are responsible for making all payments due in connection with your booking, notifying us or our authorized agent if any changes or cancellations are required and keeping your party informed. By booking on behalf of another person or persons, you represent and warrant that you have obtained all required consents. You are responsible for verifying that any information you provide on behalf of another participant is complete and accurate and we will under no circumstances be liable for any errors or omissions in the information provided to complete a booking.

2. ACCURACY We endeavour to ensure that all the information and prices both on our website and in any advertising material that we publish are accurate, however, occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. You must check the current price and all other details relating to the arrangements that

Shore excursions As well as having to negotiate getting off and on the river cruise vessel, the river cruise shore excursions may be to places with cobbled streets and steep inclines which may be difficult for some passengers with reduced mobility. The crew will have the final say on whether it is safe for a passenger with reduced mobility to go on a shore excursion. Even if you are unable to participate in some of the shore excursions you may still find the cruise to be enjoyable and worthwhile as you can take in the scenery from the comfort of the ship.

PUBLIC HOLIDAYS Experiencing a public holiday in your chosen destination can really enhance your holiday experience, especially if there are local festivals or celebrations. Virtually all countries have public

28

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


BOOKING TERMS & CONDITIONS you wish to book before your booking is confirmed. On very rare occasions, we may unfortunately make a genuine mistake in the price we quote and subsequently confirm to you for your holiday. This may come to light at any time prior to your holiday. We are not obliged to honour the original price if a mistake has been made when pricing your holiday. We will ask you to meet any additional costs if you wish to go ahead with the holiday. However, should you not wish to meet these additional charges, you may cancel your holiday with a full refund.

incurred or imposed by any of our suppliers. You should be aware that these costs could increase the closer to the departure date that changes are made and you should contact us as soon as possible. Where we are unable to assist you and you do not wish to proceed with the original booking we will treat this as a cancellation by you. A cancellation fee may be payable. If you are prevented from travelling it may be possible to transfer your booking to another suitable person provided that written notice is given. An administration fee will be charged, details available upon request.

3. INSURANCE

Transfer of Booking: If you are prevented from travelling, you may transfer your place to someone else (introduced by you and satisfying all the conditions applicable to the arrangements) provided:

We consider adequate travel insurance to be essential, especially for holidays outside the UK. It is therefore a condition of booking that you are adequately insured when travelling abroad. We recommend excellent comprehensive insurance policies through our partner Holiday Extras please go to www.justyou.co.uk/ insurance. We will require you to give us details of your travel insurance company including the policy number, although we will not check your policy for suitability. If you purchase an alternative policy, you must ensure that it offers cover which is at least as comprehensive as the policy we recommend and, which as a minimum, covers cancellation for the total value of the holiday, delay or curtailment, medical charges and repatriation costs for not less than £5million. Your travel insurance should cover you for any pre-existing medical conditions. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is adequate for your particular needs including cover for any optional excursions / activities that you may have booked. You shall be responsible for indemnifying us in full in respect of any costs that we incur as a result of your failure to have adequate, appropriate and comprehensive travel insurance. We will decline any booking where adequate insurance has not been arranged.

4. PRICING We guarantee that absolutely no surcharge will be added to the basic price of your holiday once your booking has been confirmed and you have paid in full irrespective of any subsequent fluctuation in currency exchange rates or increases in international air fares or other costs associated with the holiday. This price guarantee does not apply to any optional services including, but not limited to, insurance premiums, visa charges and amendment fees. Should you see your holiday departure date advertised by us, on a like by like basis, for less than you paid we will refund the difference between the price you paid and the new price. This refund will be in the form of a voucher towards a new booking. This price promise excludes bookings for holidays departing within 12 weeks of booking which are classed as late bookings. Before you have confirmed your booking and paid in full, we reserve the right to amend the price of unsold holidays at any time and correct errors in the prices of confirmed holidays. Should the price of your holiday go down solely due to: (i) The price of the carriage of passengers resulting from the cost of fuel or other power sources; (ii) T he level of taxes or fees applicable to the holiday imposed by third parties not directly involved in the performance of the holiday, including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports; or (iii) The exchange rates relevant to the package then any refund due will be paid to you less an administrative fee of GBP£50 or EUR€50, based on the currency of your booking. However please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place.

a) you contact us as soon as possible and provide us with the name of the replacement passenger and who they will be replacing from the original booking. We can only transfer customers up to 14 days before departure, subject to availability; b) you pay an amendment fee of £50 per person transferring, meet all costs and charges incurred by us and/or incurred or imposed by any of our suppliers; and c) the transferee agrees to these Booking Conditions and all other terms of the contract between us. If there are any payments outstanding for the applicable booking when the transfer is requested these must also be paid before the transfer can be made. Any replacement passengers must show us evidence of their holiday insurance prior to the transfer being completed. You and the transferee remain jointly and severally liable for payment of all sums. If you are unable to find a replacement, cancellation charges as set out herein will apply in order to cover our estimated costs. Otherwise, no refunds will be given for passengers not travelling or for unused services. Note: Certain arrangements (such as ‘Low Cost’ flight bookings, flight upgrades and flights with restrictive ticketing deadlines) may not be amended or transferred after they have been confirmed and any alteration could incur a cancellation charge of up to 100% of that part of the arrangements.

8. IF YOU CANCEL BEFORE DEPARTURE If you decide to cancel your confirmed booking you must notify us (or your travel agent) in writing, as soon as possible. To notify us please send an email to CustomerCancellations@justyou.co.uk or write to us. Any notification by telephone should be to our Service Centre on 01858 415335 and must be followed up in writing or by email, within 24 hours by the lead name to confirm the cancellation. Your notice of cancellation will only take effect from the date on which we receive it. If the call to notify us of cancellation is from anyone other than the lead name then the lead name must confirm the cancellation in writing or by email within 3 days of the initial call. If you need to cancel your booking within 24 hours of departure please call our 24 hour Holiday Helpline on the number given in your holiday documents. If verbal notification is within 5 days of departure we reserve the right to cancel the booking after 24 hours. Since we incur costs in cancelling your arrangements, you will have to pay the applicable cancellation charges up to the maximum shown below. The cancellation charge detailed is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges which are not refundable in the event of the person(s) to whom they apply cancelling:

There will be no change made to the price of your confirmed holiday within 20 days of your departure nor will refunds be paid during this period.

Cancellation charges for all Just You holidays except Just You UK City and Just You UK Christmas Market breaks Number of Days’ Cancellation charge Notice Before (% of holiday price): Departure More than 75 days Loss of deposit only before departure 43 - 74 days 50% of tour price

5. JURISDICTION AND APPLICABLE LAW

29 - 42 days

75% of tour price

These Booking Terms and Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only.

15 - 28 days

90% of tour price

6. CUTTING YOUR HOLIDAY SHORT If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your holiday and return home early in circumstances where you have no reasonable cause for complaint about the standard of accommodation and services provided, we will not offer you any refund for that part of your holiday not completed, or be liable for any associated costs you may incur. Depending on the circumstances, your travel insurance may offer cover for curtailment and we suggest that any claim is made directly with them.

7. CHANGES BY YOU BEFORE DEPARTURE If you wish to change any part of your booked arrangements after our confirmation invoice has been issued, you must inform us in writing as soon as possible. Whilst we will do our best to assist, we cannot guarantee that we will be able to meet your requested change. Where we can meet a request, all changes will be subject to payment of an administration fee of £50 per person per change as well as any applicable rate changes or extra costs incurred as well as any costs incurred by ourselves and any costs or charges

Day of Departure 100% of tour price - 14 days Cancellation Charges for Just You UK City and Just You Christmas Market Breaks Number of Days’ Cancellation charge Notice Before (% of holiday price): Departure More than 28 days Loss of deposit 08 – 27 days

50% of tour price

Day of departure – 7 days

100% of tour price

Please note that insurance premiums and amendments charges are not refundable in any circumstances. Note: Certain arrangements (such as Low Cost flight bookings), flight upgrades or flights with restrictive ticketing conditions) may not be amended after they have been confirmed and any alteration or cancellation could incur a cancellation charge of up to 100% of that part of the arrangements, in addition to the charge above. In some instances, airline ticketing deadlines and specific supplier booking conditions may result in higher cancellation charges being applied to your booking but you will be made aware of this. Where any cancellation reduces the number of full paying party members below the number which

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

the price and/or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. We will deduct the cancellation charge(s) from any monies you have already paid to us. The cancellation charges above have been calculated as a genuine pre-estimate of the losses we would incur in the event you cancelled your holiday within the stipulated time period, taking into account the charges we will incur from our suppliers (some of which will be up to 100%) and the expected cost savings and income from alternative deployment of the travel services (if possible) calculated as an average charge over a period of time. Protected Deposits: If you cancel your booking of a Qualifying Holiday (as defined below) greater than 84 days prior to departure, and that cancellation is not a result of non-payment or any other breach of these Terms, the deposit amount will be held with us as a “Protected Deposit”, subject to these Terms. Protected Deposits must be used within 2 years of your cancellation date and may be applied towards payment of a deposit on another Qualifying Holiday. The Protected Deposit is not transferable and may only be used by you. Not all Just You holidays are included in the Protected Deposit offer. “Qualifying Holidays” means all Just You holidays with the exception of Global Explorer, Antarctic cruises, Festive holidays and any other holidays as specified by Just You. For the avoidance of doubt, only the deposit amount will form part of the Protected Deposit. The Protected Deposit has no cash value. Only one Protected Deposit may be applied per person toward a Qualifying Holiday. A Protected Deposit must be applied to a new Qualifying Holiday booking that is of equal or greater value to the cancelled Qualifying Holiday for which the Protected Deposit was originally received. A Protected Deposit may not be applied to the same or similar dates of travel. Cancellation by You due to Unavoidable & Extraordinary Circumstances: You have the right to cancel your confirmed holiday before departure without paying a cancellation charge in the event of “unavoidable and extraordinary circumstances” occurring at your holiday destination or its immediate vicinity and significantly affecting the performance of the holiday or significantly affecting the transport arrangements to the destination. In these circumstances, we shall provide you with a full refund of the monies you have paid but will not be liable to pay you any additional compensation. Please note that your right to cancel in these circumstances will only apply where the Foreign and Commonwealth Office has changed its advice to warn against travel to your destination or its immediate vicinity after the date of your booking. For the purposes of this clause, “unavoidable and extraordinary circumstances” means warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination.

9. IF WE CHANGE OR CANCEL As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. Changes: If we make an insignificant change to your holiday, we will make reasonable efforts to inform you or your travel agent as soon as reasonably possible if there is time before your departure but we will have no liability to you for failing to inform you or your travel agent. Examples of insignificant changes include alteration of your outward/return flights by less than 12 hours, changes to aircraft type, change of accommodation to another of the same or higher standard, changes of carriers. Please note that carriers such as airlines used in our advertising material may be subject to change. Occasionally we may have to make a significant change to your confirmed arrangements. Examples of “significant changes” include the following, when made before departure: - A change of accommodation area for the whole or a significant part of your time away, provided that the new area is more than 15 miles away from the original. - A change of cabin accommodation to a significantly lesser grade. Where you are taking a tour, a significant change to the itinerary. i.e. when the itinerary has to be changed by more than 50% and may have to exclude an iconic highlight. - A change of accommodation to that of a lower standard or classification for the whole or a significant part of your time away. - A change of outward departure time or overall length of your arrangements of twelve or more hours. - A significant change to your itinerary, missing out one or more destination entirely. - A change of UK airport from the one you were due to fly to or from, except where the change is between London airports (Heathrow, Gatwick, Stansted, London City or Luton) or where the new airport is within 50 miles of the original airport. Please note: We do not classify a change of air or sea port as a significant change where coach transfers between a UK town and the relevant air/sea port are included in the holiday. A change of flight from direct to indirect is not classified as a significant change. Cancellation: We will not cancel your travel arrangements less than 75 days before your departure

date, except for reasons of force majeure or failure by you to pay the final balance. We may cancel your holiday before this date, (if your holiday departure date is not specifically guaranteed in the brochure in which it was advertised) for example, if the minimum number of customers required for a particular travel arrangement is not reached. If we have to make a major change or cancel, we will tell you as soon as possible and if there is time to do so before departure, we will offer you the choice of: i. (for significant changes) accepting the changed arrangements; ii. having a refund of all monies paid; iii. accepting an offer of alternative travel arrangements of comparable or higher standard if available (at no extra cost); or iv. I f available, accepting an offer of alternative travel arrangements of a lower or comparable standard from us (we will refund any price difference between the original arrangements and the alternative arrangements if the alternative arrangements are of a lower value). You must notify us of your choice within 7 days of our offer. If we do not hear from you within 7 days, we will contact you again to request notification of your choice. If you fail to respond again within 3 days we will assume that you have chosen to accept the change or alternative booking arrangements. Once a Tour has departed, itinerary changes may be necessary as a result of unforeseen circumstances, operational concerns, or concerns for your health, safety, enjoyment or comfort. Any changes are at our discretion. You acknowledge that you must have reasonable financial resources to cover incidental expenses during all travel with us, whether or not such expenses arise from a change of itinerary, and we are not liable for your failure to prepare adequately for travel and unforeseen circumstances which may arise during travel. We will not be liable for any indirect and or consequential losses associated with any changes to a booking or itinerary. Compensation: If we cancel your booking or make a significant change less than 75 days before departure, in addition to a full refund of all monies paid by you, we will pay you reasonable compensation as detailed below. Period before departure a significant change or cancellation is notified to you More than 75 days before departure 29-74 days

Compensation payable per person (excluding infants)

15-28 days

£20

8-14 days

£30

7 days or less

£40

NIL £10

IMPORTANT NOTE: We will not pay you compensation in the following circumstances: - where we make an insignificant change; - where we make a significant change or cancel your arrangements more than 75 days before departure; - where we make a significant change and you accept those changed arrangements or you accept an offer of alternative travel arrangements; - where we have to cancel your arrangements as a result of your failure to make full payment on time; - where the change or cancellation by us arises out of alterations to the confirmed booking requested by you; - where we are forced to cancel or change your arrangements due to Force Majeure (see clause 10). If we become unable to provide a significant proportion of the arrangement that you have booked with us after you have departed, we will, if possible, make alternative arrangement for you at no extra charge and where those alternative arrangements are of a lower standard, provide you with an appropriate price reduction. Please note: where accommodation with a higher price than the original accommodation is offered by us and accepted by you, the difference in price will be deducted from any compensation payable. In no case will we pay compensation if accommodation is offered by us and accepted by you with a higher price than that originally booked in the same location where no additional payment is made by you. If we become unable to provide a significant proportion of the services that you have booked with us after you have departed, we will make alternative arrangements for you at no extra charge and, if appropriate in all the circumstances, will pay you reasonable compensation. Please note: should it become impossible to make alternative arrangements in the circumstances mentioned above, our legal obligation is to return you to the point of departure, where you commenced your booked arrangements with us, only. It will be your responsibility to arrange any onward transport from the point at which you commenced your booked arrangements with us and your home.

10. FORCE MAJEURE Except where otherwise expressly stated in these Terms, we will not be liable or pay you compensation if its contractual obligations to you are affected by “unavoidable and extraordinary circumstances” meaning any event beyond our control, the

29


consequences of which could not have been avoided even if all reasonable measures had been taken. Examples include warfare and acts of terrorism (and threat thereof), civil strife, labour difficulties, interference by authorities, political disturbance, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely to the travel destination or remain at the travel destination, the act of any government or other national or local authority including port or river authorities, industrial dispute, lock closure, natural or nuclear disaster, fire, chemical or biological disaster, unavoidable technical problems with transport, closure or congestion of ports, airports and airspace, changes of schedules by airlines and all similar events outside our or the supplier(s) concerned’s control. Brexit Implications: Please note that certain travel arrangements may be affected as a result of the United Kingdom’s decision to leave the European Union. This could include an unavailability of certain flight routes, access to certain ports and airports and changes to the visa requirements of British citizens travelling to, within or through the EU. Please rest assured that this is something we will continue to monitor and will advise our customers as soon as possible if we become aware of any confirmed bookings that will be affected. However, since this is something which is completely unprecedented and outside our control, we would treat any such changes as Force Majeure, and whilst we will endeavour to provide suitable alternative arrangements or refunds where possible, we will not be liable to pay you any compensation.

11. SPECIAL REQUESTS Any special requests must be advised to us at the time of booking. You should then confirm your requests in writing. Whilst every effort will be made by us to try and arrange your reasonable special requests, we cannot guarantee that they will be fulfilled. The fact that a special request has been noted on your confirmation invoice or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Any special requests or requirements do not form part of these Terms or the contract between us and we are not liable for any failure to accommodate or fulfill such requests. We do not accept bookings that are conditional upon any special request being met.

12. DISABILITIES AND MEDICAL PROBLEMS The Equality Act 2010 This law applies to services provided in the UK and not those provided overseas. However, we believe in trying to make our holidays as accessible to as many people as possible. You must tell us before you book of any special needs you may have as result of any disability or medical condition, whether physical or mental health and we will do all we can to accommodate you. This includes making any reasonable adjustments to the holiday itself and/or to the booking process. You may be asked to complete a medical information form (the “Medical Form”) or produce a Doctors certificate / letter prior to travel. We will endeavour to respond within 5 working days of receipt of this documentation. If you wish to have this documentation returned please let us know as we only hold this information for your current holiday. This information will be treated confidentially and will only be used to check that you are likely to be sufficiently fit and able to undertake your chosen holiday, and that any special requirements are passed on to our suppliers. If you, or any member of your parties situation changes after you have booked (including where any medical condition or disability deteriorates or develops) you must let us know straight away. Travel with us may involve visiting remote or developing regions, where medical care may not be easily accessible and medical facilities may not meet the standards of those found in the UK. We and our suppliers make no representations and gives no warranties in relation to the availability or standard of medical facilities in those regions. Whilst we will endeavour to make any reasonable adjustments to the holiday itself, sometimes this may not be possible. Examples of where we may not be able to make a reasonable adjustment include: • Providing wheelchair access ramps to overseas hotels in remote locations; • Our staff pushing a customer in a wheelchair throughout the duration of the holiday; • Provision of daily personal care whether for a physical or mental health condition. Please note that personal care cannot be provided by any member of our staff It is your responsibility to tell us before you book whether you have any special requirements, limited mobility or medical conditions either physical or mental health that might affect your ability to take part on our holidays. A reasonable level of fitness is required for our holidays as some walking will be involved. If you are in doubt about the suitability of any of our holidays please just ask but, it is vital that you seek confirmation from your own Doctor to establish that you are sufficiently fit both physically and mentally, to travel and to undertake the excursions that may be required to undertake your tour. Where we can we will make any reasonable adjustments but where we cannot make such adjustments we may have to cancel your booking. It is our intention to make our holidays as accessible to as many people as we can, especially those with disabilities. We cannot do this if you don’t tell us of your needs so please mention any relevant information to us before you book. In particular to establish:

30

i. Any special requirements for air, coach, ferry or cruise ship travel so these are passed on to our suppliers; ii. T hat we are aware whether your mobility may be limited or that you may need assistance on any part of the tour; iii. Whether you are taking medication and might require medical attention during your holiday; iv. W hether there might be any pre-existing medical conditions either physical or mental health that should be disclosed to your insurer (or to the insurer recommended by ourselves) and which could result in your insurance being invalidated. We can recommend a special travel insurance policy for those with existing medical conditions and would recommend that this or a similar policy be purchased prior to travel. It is your responsibility to check your health and fitness to travel with your own Doctor before travel and we would recommend that you seek this confirmation and send us this information. We will endeavour to assist with any special requirements that might be needed and can also advise against certain tours and excursions that might be challenging for a customer with particular medical issues. We have to rely upon your honesty about your medical condition and cannot advise you properly if we are unaware of this. Please contact our Special Services Team at customercare@ justyou.co.uk and we can arrange to advise you of the pre-travel medical clearance that you should clarify with your doctor. We will assume, unless you inform us otherwise, that you are in a good state of health both physically and mentally, to participate in the holiday. If you do not tell us about any disability or medical condition which may affect your holiday arrangements and any resulting special needs, and we find ourselves in the position where you are at your UK departure point or on holiday and are unable to participate fully, then we reserve the right to: 1) Organise extra assistance or make any adjustments so you can continue with the holiday and pass on the costs of doing this to you. 2) A rrange your return to the UK, or to your home address if you haven’t left the UK and pass on the costs of doing this to you. We very much hope that all our customers will be completely open, honest and upfront with us so the above situation does not occur. However, we do reserve the right to take action in the interests of your health and safety and the health and safety of our staff and other customers should we need to. We can only accept your booking upon the clear understanding that we cannot be liable if you do not inform us of such a condition and an airline or cruise line refuses to accept you as a passenger. Shore Excursions The itineraries we have created for our river cruises involve shore excursions to places with cobbled streets which may be on an incline and difficult for some clients with reduced mobility.

13. COMPLAINTS We make every effort to ensure that your arrangements run smoothly but if you do have a problem during your holiday, please inform our Tour Manager or the relevant supplier immediately who will endeavour to put things right. If your complaint is not resolved locally, you must ask the Tour Manager or representative for a Holiday Report Form, which you must then complete in his or her presence. One copy will be given to you and the other copy sent to head office. You can also contact us on our 24 hour Duty Office number, the details of which will be provided in your booking documentation. If the problem cannot be resolved and you wish to complain further, you must send formal written notice of your complaint to us at Just You, Compass House, Rockingham Road, Market Harborough, United Kingdom, LE16 7QD or by e-mail to feedback@justyou. co.uk within 28 days of the end of your stay, giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to quickly identify your concerns and speed up our response to you. Failure to follow the procedure set out in this clause may affect ours and the applicable supplier’s ability to investigate your complaint, and this may affect your rights under this contract. Please note that we offer an Alternative Dispute Resolution service through our ABTA membership. Please see clause 14 for further details. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa. eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

14. ABTA We are a Member of ABTA, membership number Y6412. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www. abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

15. OUR RESPONSIBILITIES (We will accept responsibility for the arrangements we agreed to provide or arrange for you as an ‘organiser’ under the Package Travel and Linked Travel Arrangements Regulations 2018, as set out below and as such, we are responsible for the proper provision of all travel services included in your package, as set out in your confirmation invoice. Subject to these Booking

Conditions, if we or our suppliers negligently perform or arrange those services and we do not remedy or resolve your complaint within a reasonable period of time, we will pay you reasonable compensation. The level of such compensation will be calculated taking into consideration all relevant factors such as but not limited to: following the complaints procedure as described in these conditions and the extent to which we or our employees’ or suppliers’ negligence affected the overall enjoyment of your holiday. Please note that it is your responsibility to show that we or our supplier(s) have been negligent if you wish to make a claim against us. We will not be responsible or pay you compensation for any injury, illness, death, loss, damage, expense, cost or other claim of any description if it results from: (a) t he acts and/or omissions of the person affected; or (b) t he acts and/or omissions of a third party unconnected with the provision of the services contracted for and which were unavoidable and extraordinary; or (c) Force Majeure We limit the amount of compensation we may have to pay you if we are found liable under this clause as follows: (a) loss of and/or damage to any luggage or personal possessions and money: the maximum amount we will have to pay you in respect of these claims is an amount equivalent to the excess on your insurance policy which applies to this type of loss per person in total because you are required to have adequate insurance in place to cover any losses of this kind. (b) C laims not falling under (a) above and which don’t involve injury, illness or death: the maximum amount we will have to pay you in respect of these claims is up to three times the price paid by or on behalf of the person(s) affected in total. This maximum amount will only be payable where everything has gone wrong and you or your party has not received any benefit at all from your booking. (c) Claims in respect of international travel by air, sea and rail, or any stay in a hotel: i) The extent of our liability will in all cases be limited as if it’s a carrier under the appropriate Conventions, which include The Warsaw/Montreal Convention (international travel by air); The Athens Convention (with respect to sea travel); The Berne/ Cotif Convention (with respect to rail travel) and The Paris Convention (with respect to hotel arrangements). You can ask for copies of these Conventions from us. In addition, you agree that the operating carrier or transport company’s own ‘Conditions of Carriage’ will apply to you on that journey. When arranging transportation for you, we rely on the terms and conditions contained within these international conventions and those ‘Conditions of Carriage’. You acknowledge that all of the terms and conditions contained in those ‘Conditions of Carriage’ form part of your contract with us, as well as with the transport company and that those ‘Conditions of Carriage’ shall be deemed to be included by reference into this contract. ii) In any circumstances in which a carrier is liable to you by virtue of the Denied Boarding Regulation 2004, any liability we may have to you under our contract with you, arising out of the same facts, is limited to the remedies provided under the Regulation as if (for this purpose only) we were a carrier. iii) When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. It is a condition of our acceptance of liability under this clause that you notify any claim to us and our supplier(s) strictly in accordance with the complaints procedure set out in these Terms. Where any payment is made, the person(s) receiving it (and their parent or guardian if under 18 years) must also assign to us or our insurers any rights they may have to pursue any third party and must provide us and our insurers with all assistance they may reasonably require. Please note, we cannot accept any liability for any damage, loss or expense or other sum(s) of any description: (a) w hich on the basis of the information given to us by you concerning your booking prior to us accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you; or (b) r elate to any business. We will not accept responsibility for services or facilities which do not form part of its agreement or where they are not advertised in our brochure or on our website. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you. Where it is impossible for you to return to your departure point as per the agreed return date of your package, due to “unavoidable and extraordinary circumstances”, we shall provide you with any necessary accommodation (where possible, of a comparable standard) for a period not exceeding three nights per person. Departure point will be the location where you commenced your first travel arrangement booked through Just You as listed on your booking confirmation. Please note that the 3-night cap does not apply to persons with reduced mobility, pregnant women or unaccompanied minors, nor to persons needing specific medical assistance, provided that we have been notified of these particular needs in

advance. For the purposes of this clause, “unavoidable and extraordinary circumstances” mean warfare, acts of terrorism, significant risks to human health such as the outbreak of serious disease at the travel destination or natural disasters such as floods, earthquakes or weather conditions which make it impossible to travel safely back to your departure point.

16. YOUR BEHAVIOUR & ACCEPTANCE OF REASONABLE RISKS You acknowledge that travel and the products and services offered by us may involve risk to your health and safety. By travelling with us you acknowledge that you have considered any potential risks to health and safety. To the extent permitted by law, you hereby assume responsibility for all such risk and release us from all claims and causes of action arising from any losses, damages or injuries or death resulting from risks inherent in travel, including visiting foreign destinations, and participating in adventurous activities such as those included in Tour itineraries or otherwise offered by us. You acknowledge that the degree and nature of personal risk involved depends on the products or services booked and the location(s) in which a product or service operates. There may be an increased degree of risk participating in physical activities, travel to remote locations, carriage by watercraft, or other highrisk activities, or travel to countries with developing infrastructure. You agree that we are not responsible for providing information or guidance with respect of local customs, weather conditions, physical challenges or laws in effect in any locations where a Tour, product or service is operated. You acknowledge you have considered the potential risks, dangers and challenges and your own personal capabilities and needs, and you expressly assume the risks associated with travel under such conditions. You must at all times strictly comply with all applicable laws and regulations of all countries and regions. Should you fail to comply with the above or commit any illegal act when on tour or, if in our opinion (acting reasonably), your behaviour is causing or is likely to cause danger, distress or material annoyance to others, we may terminate your travel arrangements or any product or service immediately at your expense and without any liability on our part. You will not be entitled to any refund for unused or missed services or costs incurred as a result of termination of our travel arrangements, including, without limitation, return travel, accommodations, meals, and incidentals. You are responsible for any costs (including repair, replacement and cleaning fees) incurred by us or our suppliers for property damage, destruction or theft caused by you while on a tour. You agree to immediately report any pre-existing damage to one of our representatives or staff of the accommodation, transportation service, or facility as soon as possible upon discovery. You agree to take all prudent measures in relation to your own safety while on tour including, but not limited to, the proper use of safety devices (including seatbelts, harnesses, floatation devices and helmets) and obeying all posted signs and oral or written warnings regarding health and safety. Neither we nor our third party suppliers are liable for loss or damages caused by your failure to comply with safety instructions or warnings.

17. EXCURSIONS AND LOCAL ACTIVITIES Included Excursions: For all excursions that form part of the advertised arrangements that you have booked, your contract for the excursion will be with ourselves and we will take responsibility for that excursion in accordance with the remainder of these Booking Terms and Conditions. Optional Excursions: Aside from included excursions, optional excursions and activities may be available for you to purchase either before you depart the UK or during your holiday. Occasionally, these are offered for sale by our holiday advisors in the UK or our Tour Managers or representatives overseas. However, we have no involvement in any such excursions or activities which are not run, supervised or controlled in any way by us. Full responsibility for providing and operating the excursion or activity rests with the local operator / provider. Optional excursions or other activities that you may choose to book or pay for whilst you are taking part in your trip are not part of your contracted arrangements with us. Where you make a booking of an optional excursion via us or our Tour Manager, we act solely as a booking agent for the local operator / provider of all such optional excursions and activities with whom you will have a contract. The local operator’s terms and conditions will apply. We are not responsible for the provision of any optional excursions or activities or for anything that happens during the course of its provision by the local operator. We cannot accept any liability on any basis in relation to any optional excursions or activities which do not form part of your contracted arrangements with us. We do not however exclude liability for the negligence of ourselves or our employees resulting in your death or personal injury. A minimum number of people are needed for an optional excursion to operate. If that number is not achieved, the local operator may have to cancel it. If this happens, you will be offered a full refund of the money that you have paid. If the local operator has to cancel and you paid for the excursion overseas your Tour Manager will refund you overseas, on behalf of the local operator. If you pre-booked in the UK before the holiday, the refund will be processed by our head office in the UK, and will be sent to the lead passenger’s home address within 10 working days of your return date to the UK, on behalf of the local operator.

CALL 01858 415 329 VISIT JUSTYOU.CO.UK OR CONTACT YOUR LOCAL TRAVEL AGENT


BOOKING TERMS & CONDITIONS If you want to cancel an optional excursion that you have booked, we on behalf of the local operator, are unable to refund the cost of the excursion once it has been paid for. Our Tour Managers are happy to suggest local places of interest to you. However, these are suggestions only and are not recommendations or endorsements and no liability is accepted for any issues that may arise.

18. FINANCIAL SECURITY We provide financial security for flight inclusive Packages and ATOL protected flights. We do this by way of a bond held in favour of the Civil Aviation Authority under ATOL number 11266. When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. For further information, visit the ATOL website at www.atol.org.uk. The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. ATOL protection extends primarily to Customers who book and pay in the United Kingdom or the first leg of any flight or flights we arrange for you commences in the UK. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL Scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. We provide financial security for holidays not including flights by way of a financial failure insurance policy. You will be given full details of the insurer with your confirmation invoice or, alternatively, please go to www. justyou.co.uk/financial-protection-insurance. If you book arrangements other than an ATOL protected flight or Package from us, your monies will not be financially protected. Please ask us for further details. For more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate or contact Civil Aviation Authority of CAA House, 45-59 Kingsway, London WC2B 6TE.

19. PASSPORT, VISA AND IMMIGRATION REQUIREMENTS AND HEALTH FORMALITIES We will provide you with standard information about the passport, visa, health and immigration requirements applicable to your itinerary, but it is your responsibility to confirm that this information is relevant to your individual circumstances. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable and you are responsible for ensuring that you meet the entry requirements for the destinations listed on your itinerary. Requirements do change, and you must check the up to date position in good time before departure so that you have the correct documentation and are adequately vaccinated. Information on heath is available from your GP surgery and from the National Travel Health Network and Centre https://www.travelhealthpro.org.uk. Most countries now require passports to be valid for at least 6 months after your return date. When travelling to the EU after the 29th March 2019, the UK Government recommends that you have 6 months left on your passport on the date of your arrival to an EU country. If your passport is in its final year, you should check with the Embassy of the country you are visiting. You should also check when your passport was renewed. If you renewed a 10 year adult passport before it expired, extra months may have been added to your passport’s expiry date. These extra months over 10 years will not count towards the 6 months that must be remaining. The UK Government has published a web site tool to check the validity of your passport under these rules. Please go to www.passport.service. gov.uk/check-a-passport. For further information contact the Passport Office on 0300 222 0000 or visit https://www.gov.uk/browse/citizenship/passports. The European Health Insurance Card (EHIC) allows any EU Citizen to access state medical care when they are travelling in another EU Country. In the event of a no deal Brexit, UK registered EHIC’s will no longer be valid We do not wish to mar the prospective enjoyment of

your holiday. However, sadly we have to be mindful of the global risk of indiscriminate terrorist attacks. You should be aware of up to date travel information and up to date travel advice for your chosen destination; please review the Foreign Office web site for detailed information https://www.gov.uk/foreigntravel-advice. Up to date travel advice can also be obtained from the Foreign and Commonwealth Office, visit https://www.gov.uk/travelaware. Non British passport holders, including other EU nationals, should obtain up-to-date advice on passport and visa requirements from the Embassy, High Commission or Consulate of your destination or country(ies) through which you are travelling. We do not accept any responsibility if you cannot travel or incur any other loss because you have not complied with any passport, visa, immigration requirements or health formalities. You agree to reimburse us in relation to any fines or other losses which we incur as a result of your failure to comply with any passport, visa, immigration requirements or health formalities.

20. CRUISES River and Ocean Cruise vessels enforce the highest standards of cleaning and sanitation in -order to prevent the spread of viruses and illness. If you experience any gastrointestinal symptoms whilst on board, you may be confined to your cabin until your symptoms are clear. This action is to protect all passengers on board and contain the spread of any virus. In most cases, prior to boarding, you will be asked by the cruise operator / carrier to complete a medical form confirming you are not ill or have not been ill prior to boarding the vessel. You must answer these questions truthfully. If you have experienced any gastrointestinal symptoms prior to boarding your vessel, we on behalf of the cruise operator / carrier reserve the right to ask passengers to produce medical evidence of fitness to travel this may include the submission of any required medical certificates. In the interests of passenger safety we reserve the right to refuse boarding at our discretion. In such circumstances passengers will not be entitled to claim compensation or a refund. In some ports, it may be necessary for the river or cruise vessel to anchor offshore rather than alongside. When this is the case, the cruise line will use a tender to take passengers ashore. A tender is a small vessel and may not be suitable for persons with Disabilities or reduced mobility or balance problems. It is important that passengers are able to use the tender safely. Passengers may be required to descend to a platform or pontoon and into the tender and passengers may need to navigate a gap between the platform and the tender. Depending on weather, tide and sea conditions, there may be some movement and passengers must be fit and mobile enough to access and disembark the tender. Access to the ship may be via the sun deck and require the navigation of steps so passengers must be able to walk on and off the ship themselves, without the use of crutches or other aids, as gangplanks can be positioned at a steep angle. If passengers have impaired mobility, or use a mobility aid such as a stick, then they must carefully consider their ability to embark the tender safely. Wheelchairs and mobility equipment will not be carried by the crew or Tour Manager and all passengers must be independently mobile enough to use the tenders. Ultimately, carriage by tender may be refused by the Captain of the river or cruise vessel or any of his officers if there is any doubt as to the safety of any passengers.

hours for any reason, you must contact us and the airline or other transport supplier concerned immediately. Under EU Law, you have rights in some circumstances to refunds and/or compensation from the airline in cases of denied boarding, cancellation or delay to flights with a European airline or flights operating from a European airport. Full details of these rights will be publicised at EU airports and will also be available from airlines. If the airline does not comply with these rules you should complain to the Civil Aviation Authority at www. caa.co.uk/passengers. Reimbursement in such cases is the responsibility of the airline and will not automatically entitle you to a refund of your holiday price from us. If your holiday arrangements include a flight and, for any reason, you do not claim against the airline and make a claim for compensation from us, you must, at the time of payment of any compensation to you, make a complete assignment to us of the rights you have against the airline in relation to the claim that gives rise to that compensation payment. A delay or cancellation to your flight does not automatically entitle you to cancel any other arrangements even where those arrangements have been made in conjunction with your flight inclusive holiday. We cannot accept liability for any delay which is due to any of the reasons set out in clause 10 of these Booking Conditions (which includes the behaviour of any passenger(s) on any flight who, for example, fails to check in or board on time). The carrier(s), flight timings and types of aircraft shown in this brochure or on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. We shall inform you of the identity of the actual carrier(s) as soon as we become aware of it. The latest flight timings will be shown on your tickets which will be despatched to you approximately two weeks before departure. You should check your tickets very carefully immediately on receipt to ensure you have the correct flight times. If flight times change after tickets have been dispatched we will contact you as soon as we can to let you know. Please note the existence of a “Community list” (available for inspection at https://ec.europa.eu/transport/modes/ air/safety/air-ban_en) detailing air carriers that are subject to an operating ban with the EU Community.

to make your decisions accordingly. As the advice can change we recommend that you keep up to date and check the situation closer to your departure date at https://www.gov.uk/foreign-travel-advice. Advice from the Foreign Office to avoid or leave a particular country may constitute Force Majeure (see clause 10).

26. BAGGAGE You are responsible for the carriage and care of your luggage throughout your holiday except for such times as it may be in the hands of the airline; herein such circumstances the airline specific terms and conditions relating to the carriage of luggage apply, or when porterage at a hotel or on arrival and departure is included. Please ensure that your luggage is loaded on to all transport and be careful to take the correct luggage with you when you leave any mode of transport.

27. MARKETING AND IMAGES You acknowledge and agree that, while participating in any tour, images, photos or videos may be taken by other participants, us or our representatives that may contain or feature you (the “Visual Content”). You consent to any such pictures being taken and grant a perpetual, royalty-free worldwide, irrevocable license to us, our contractors, sub-contractors and assigns, to reproduce the Visual Content for any purpose whatsoever (including marketing, promotions and the creation of promotional materials by or with sub-licensees), in any medium whatsoever, whether currently known or hereinafter devised, without any further obligation or compensation payable to you.

28. SEVERABILITY If any provision of these Booking Conditions is so broad as to be unenforceable, such provision will be interpreted to be only so broad as is enforceable. The invalidity or unenforceability of any provision hereof will in no way affect the validity or enforceability of any other provision.

29. AMENDMENTS

Our advertising material is our responsibility, as your tour operator. It is not issued on behalf of, and does not commit the airlines mentioned herein or any airline whose services are used in the course of your travel arrangements.

We reserve the right to update or alter these Booking Conditions at any time, and will post up to date Booking Conditions on the our website https://www.justyou.co.uk/en-gb/information/ booking-conditions. The Booking Conditions that were in place on the date your booking was confirmed will apply to your holiday. We recommend that you refer to the Booking Conditions applicable to your booking prior to travel to familiarise yourself.

24. ADVANCE PASSENGER INFORMATION

30. PRIVACY POLICY

A number of Governments are introducing new requirements for air carriers to provide personal information about all travellers on their aircraft to the Authorities before the aircraft leaves the UK. The data will be collected either at the airport when you check in or in some circumstances when, or after you make your booking. Accordingly, you are advised to allow extra time to check in for your flight. Where we collect this data, we will treat it in accordance with our privacy policy.

25. FOREIGN OFFICE ADVICE You are responsible for making yourself aware of Foreign Office advice in regard to the safety of the countries and areas in which you will be travelling and

We must collect your personal information to deliver your booked arrangements and any products or services booked. We collect, use and disclose only that information reasonably required to enable us and our third party suppliers to provide your booked arrangements, products and/or services that you have requested as described in our Privacy Policy, which can be accessed any time at https:// www.justyou.co.uk/en-gb/l/privacypolicy/and is expressly incorporated into these Booking Terms and Conditions. By submitting any personal information to us, you indicate your acceptance of our Privacy Policy.

21. CONDITIONS OF SUPPLIERS Many of the services which make up your holiday are provided by independent suppliers. Those suppliers provide these services in accordance with their own terms and conditions which will form part of your contract with us. Some of these terms and conditions may limit or exclude the supplier’s liability to you, usually in accordance with applicable International Conventions. Copies of the relevant parts of these terms and conditions are available on request from ourselves or the supplier concerned.

22. PROMPT ASSISTANCE IN RESORT If, whilst you are on holiday, you find yourself in difficulty for any reason, we will offer you such prompt assistance as is appropriate in the circumstances. In particular, we will provide you with appropriate information on health services, local authorities and consular assistance, and assistance with distance communications and finding alternative travel arrangements. Where you require assistance which is not owing to any failure by us, our employees or sub-contractors, we will not be liable for the costs of any alternative travel arrangements or other such assistance you require. Any supplier, airline or other transport supplier may however pay for or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms of these Booking Conditions, we will not be liable for any costs, fees or charges you incur in the above circumstances, if you fail to obtain our prior authorisation before making your own travel arrangements. Furthermore, we reserve the right to charge you a fee for its assistance in the event that the difficulty is caused intentionally by you or a member of your party, or otherwise through your or your party’s negligence.

23. DELAYS, MISSED TRANSPORT ARRANGEMENTS AND OTHER TRAVEL INFORMATION If you miss your flight or other transport arrangement, it is cancelled or you are subject to a delay of over 3

SEE OUR WEBSITE FOR FULL DETAILS AND AVAILABILITY

31


Our Guarantees GUARANTEED DEPARTURES

GUARANTEED PRICE MATCH GUARANTEED PRICE PROMISE

Booking is easy To book or request a brochure call

01858 415 329

Open 7 days a week Monday to Friday 9.00am-7.00pm Saturday 9.00am-5.00pm Sunday 10.00am-4.00pm or check out our website

JUSTYOU.CO.UK

Just You Unit 1, The Point, Rockingham Road, Market Harborough, Leicestershire LE16 7QU Data Protection – Just You is part of G Touring Limited. For further information, please see the Just You Privacy Policy at JustYou.co.uk To unsubscribe from mailings please email optoutofmailings@justyou.co.uk

19_3691 RIVER CRUISE 2019

or contact your local travel agent


Turn static files into dynamic content formats.

Create a flipbook
JY RIVERS BROCHURE 2019 by Travel Designers - Issuu