We are now publishing two editions each month, allowing us to cover all safety classifications in Riskman and introducing new topics for emerging risks, particularly those linked to upcoming construction activities.
The focus topics for this month are:
• Health Monitoring
• Situational Awareness
Please print and display this notice on your safety board. You can print the attachments by clicking on the images above.
Stay alert, Stay safe!
Win BIG with the BIG Brighter Raffle! Total of over $6,300 in prizes to be won.
First prize is an incredible corporate box at the Cowboys v Panthers home game on 27 June for you and your closest 9 friends, including a catering and drinks package up to $500.
Second prize is a signed and framed Cowboys jersey along with tickets for 4 people to the Cowboys v Raiders game on 5 September.
Other prizes include an electric scooter, tickets to Cowboys games, a ‘Work from Home’ package and a digital photo frame.
Tickets are $5 each | 3 for $10 | 20 for $50 | 50 for $100. Buy tickets online or in person at the gift shop: https://rafflelink.com.au/bigbrighter
All profits support Brighter Lives and supports projects, equipment and services in Townsville Hospital and Health Service. Thank you to our kind sponsors for their donation of prizes: Maurice Blackburn Lawyers, Cowboys Community Foundation, Harvey Norman Townsville, Triple M Townsville and Hit FM Townsville
Must be 18+ to enter, QLD residents only. The raffle will be drawn on 22 June at 10am and the winner will be contacted the same day.
Help make a local impact this tax time!
This EOFY, you have the power to make a lasting impact right here in our Townsville community.
Together, we can create brighter moments for patients, families, and healthcare teams when they need it most. All it takes is a $2 donation and it is completely tax deductable. Most importantly, your support stays local and creates real, visible impact.
This tax season, give where you live: https://www.brighterlives.org.au/give/
A Brighter Way to Save with Queensland Country Bank
Brighter Lives’ proud sponsor, Queensland Country Bank, is currently offering a hot rate for their high interest savings account for new to bank funds, with zero fees on this account. For terms and conditions, please visit or contact the Willows branch.
Training, Education and Research
Organisational Development
For further information, please contact Organisation Development: THHS-Learning@health.qld.gov.au/
Understanding Intergenerational Teams
In today’s workplace, five generations work side by side - each shaped by different life experiences, values and expectations. At THHS, Gen Z and Millennials make up more than half of our workforce, bringing new perspectives, skills and ways of working.
Program objectives:
• Understand the key traits, values and motivators of different generations, especially Gen Z and Millennials.
• Recognise and challenge assumptions or biases that can impact inter-generational teamwork.
• Apply practical communication and engagement strategies to work more effectively across generations.
• Reflect and commit to one small action that strengthens inter-generational relationships at
THHS.
Click to register now
Build Your Leadership Workshop
The Build Your Leadership Workshop provides participants with the next step on from ‘Ignite Your Leadership’ and builds people and team leadership skills.
Program Objectives:
• Examine the mindset shift from Leader of Self to Leader of Others
• Learn and evidence-based framework to develop flexible leadership and when to use each style
• Learn and evidence-based framework to lead a team, create a positive workplace culture and build Performance
Click to register now
Essential Communication Skills For the Workplace
This programme is designed to provide staff with tools, strategies and techniques to assist in achieving effective two-way communications and positive relationship development.
It encompasses the following four (4) x 4-hour modules:
• Communication Foundational Skills
• Giving and Receiving Feedback
• Foundational Skills for Negotiating
• Dealing with Difficult Conversations
It is recommended the modules are undertaken in order, with Communication Foundational Skills prerequisite to all other modules.
Click to register now
Positive Performance Management – Developing People Management Skills
This program will equip line managers with tools, processes and frameworks to demonstrate good, day-to-day people performance management within the requirements of the Public Service Commission Directive 02/24 (Positive Performance Management) and HR Policy G9 to develop a good workplace culture.
Click to register now
Caring Together – Interprofessional Teaming
Focus on the benefit of interprofessional collaboration and the impact effective teaming has on the health outcomes of patients, staff wellbeing, and the sustainability of the health system, Caring Together –Interprofessional Teaming explores the barriers and enablers of effective collaboration and creation of an actionable plan to improve interprofessional collaboration in your workplace.
This 1 day programme enhances participants understanding of what it means to be a part of an interprofessional team and the value of interprofessional collaboration, recognises the importance of teaming in healthcare settings, explores the challenges and barriers to successful collaboration and identifies opportunities for improved interprofessional collaboration.
Click to register now
This programme delivered in collaboration with the Centre for Leadership Excellence, health Workforce.
Centre for Leadership Excellence (CLE) Statewide Capability Development Program
The Centre for Leadership Excellence’s Statewide programs are available to all Hospital and Health Service employees including emerging, aspiring and experienced leaders and managers in Queensland Health. Statewide programs are offered as facilitated programs delivered virtually, offering formalised training opportunities to develop leadership skills, capability and enhance career pathways.
Programs include:
• Business Partnering
• Conversations That Make a Difference
• Effective Writing Skills
• Essential Coaching Skills
• Manage4Improvement
• Maximising Stakeholder Relationships
• Step Up Leadership Program
• Take the Lead
• Wellbeing & Resilience
• Wellbeing Leadership
• Workload, Email and Meeting Management
Click to register now
Policies and Procedures
Are you using the most recent template for your policy , procedure or standing order development / review?
It is important to use the current version to make sure you align with the governance expectations for documents within the THHS.
Do Not save templates on local drives. All templates can be found on the Policies & Procedures Home Page along with useful guides to step you through the process
All policies, procedures and Standing Orders are available on the Policies & Procedures Home Page
New / Updated / Rescinded
THHSCLI241602v3 Reusable medical devices (RMDs) – Reprocessing at the point of use including ultrasound devices | Townsville HHS | TPPU | Procedures
Replaced: v2
Target Audience: All THHS employees who undertake point-of-use reprocessing
Target Audience: Medical, Nurses, Midwives and Pharmacy staff caring for this patient group within the Townsville University Hospital (TUH) and within Rural Hospitals Service Group (RHSG) facilities
THHSCLI231580v2 THN BI Pilot Program | Townsville HHS | TPPU | Procedures
Replaced: v1
Target Audience: All staff (permanent, temporary and casual) involved in the Take Home Naloxone (THN) Brief Intervention (BI) Pilot Program, THHS Rescinded
THHSCOR150906v2 Probity in Procurement (this information is now captured in new procedure
THHSCOR261697v1 Procurement procedure)
THHSCLI181267v3 Acute pain management in Rural Hospital Service Group (RHSG) facilities (This information is now captured in THHSCLI080419 Acute pain management THHS)
Clinical Forms
Are you using the CURRENT version?
It is very important that you are using the current version of a clinical form.
To ensure you print the current version, DO NOT save these forms to your local drive or photocopy these forms. If you need to continually refer to a form, you may ‘Add to Favourites’ in your web browser.
All clinical forms used within Townsville HHS can be found on the Clinical Forms webpage.
New / Reviewed Clinical
Forms
• Care Plan for the Dying Person (CPDP) SW270v9
• Care Plan for the Dying Person (CPDP) Clinical Notes Additional Page SW270bv7
• Referral for Video EEG Monitoring 00200:1296v2
• Referral to North Queensland Adolescent Forensic Mental Health Service (NQAFMHS) Mental Health Alcohol Tobacco and Other Drugs Service (MHATODS) 00200:0691v9
• Request for Neurophysiology 00200:0341v6
• Resident Inter-Unit / Inter-Facility Transfer Risk Assessment Residential Aged Care Facility 00200:1454v1
Access and Flow Webpage
The ONE STOP location for all things Patient access and flow at THHS
New Guideline on the Demand Management and Escalation webpage Guideline 2 - Demand Response Unit – Flex Beds
New Guideline on the Patient Flow and Support Unit webpage Guideline 8 – Requesting an inpatient bed Kidney Transplant Recipient
Enterprise Risk Management Training
Strengthen Patient Safety & Operational Resilience with Enterprise Risk Management Training
Enterprise risk management isn’t just for leaders — it’s for everyone. Learn how to recognise and respond to risk in your role. Whether you work in clinical services, operations, administration or leadership, this training shows you how enterprise level risk is identified, assessed and managed across THHS — and how you can confidently contribute.
Why attend? You will learn how to:
• Identify risks early in your work area
• Make more confident, risk-informed decisions
• Link risks to THHS objectives and service outcomes
• Use practical tools to assess and treat risk
• Contribute to a safer, more resilient organisation
Start Here (Quick Online Module — 30 mins)
Risk Management Basics | THHS-LOL
A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS-LOL
Interactive Workshops (Face-to-Face & Microsoft Teams)
Risk Management Essentials (2.5 hrs)
Build practical skills to apply the ERM Framework in your role. Ideal for risk owners and staff involved in risk management activities. Register via: Course: Risk Management Essentials | THHS-LOL (health. qld.gov.au)
Next Sessions:
• 20 May 2026
• 29 July 2026
• 23 September 2026
• 18 November 2026
Build Your Knowledge (Short Targeted Modules)
Strategic Risk Management (20 mins) — for senior leaders and directors Register via: Strategic Risk Management | THHS-LOL
Risk Management Toolkit Sessions — 8 short videos (10 mins each) focused on specific enterprise risk management processes
For further information, please contact the Enterprise Risk Team at THHS-EnterpriseRisk@health.qld.gov.au
THHS Acute Capacity Framework-Business Continuity Plan
The Acute Capacity Framework (ACF) supersedes and replaces procedure THHSCOR130681v6 Escalation management of patient flow during levels of capacity
The Townsville Hospital and Health Service (THHS) Acute Capacity Framework (ACF) is authorised by the Chief Executive, THHS in accordance with the requirements of the Disaster Management Act 2003.
THHS Acute Capacity Framework, Business Continuity Plan (BCP):
• Outlines the core business with clear processes for escalation, communication, and accountability during peak periods of increased activity and demand.
• Strengthens the THHS capacity to predict, prepare and effectively manage flow, including peak variations in service demand.
• Enables efficiency in patient flow processes with improved safety and quality patient outcomes.
• Provides staff with documented processes with a clear understanding of roles and responsibilities in their accountability for patient flow.
Income statements will be available via your myGov account by 14 July
Remember to submit all forms by 5pm Monday 8 June so that your income statement can be finalised
Enterprise Risk Management Training
Australian Christian Churches (ACC)
Anglican Church (Church of England)
Robert Messmer 0415 654 990
Fr John McKim
Rev Stephanie Patching 0408 188 574 0408 112 467
Baptist Church Garry Wynn 0468 958 508
Buddhist Phil Heang
Helene Rankin
Bill Ang 0448 401 066 0429 321 396 0439 891 452
Church of Christ Pastor Simon Teunis 0486 198 362
Greek Orthodox Maria Gianoulis 0417 627 427
Islam
Jehovah’s Witness
Dr Shahead Chowdhury
Sr Ferzana Khan
Sr Hera Oktadiana
0402 036 087 0425 000 822 0404 921 065
Bruce Ridden 0427 774 850
Lutheran Church Kees Sturm 0428 992 002
Roman Catholic Church Father Mobin Sebastian 0475 580 721
Salvation Army Katrina McIntosh 0431 019 750
Seventh Day Adventist Church Orlando Pule 0406 376 917
Uniting Church in Australia
(Methodist/Congregationalist)
Suggestions:
Sheree Budgen 0401 695 745
1. When you require a Pastoral Care person – Ring Twice – the person may have missed the first call.
2. Leave a Message so the person can respond – Note: the Hospital phone system doesn’t leave a number so the priest can not return the call if no message is left.
3. If you are not able to get someone, ring the Pastoral care Coordinator on 0447 880 993 (if no answer please leave a contact name, number and ward). Someone will be assigned.
Community Noticeboard
This June, support Blood Awareness Month raising awareness of safe transfusion through bedside checks.
Get involved, join the activities, and learn how to improve blood safety for every patient.
What happens to your super when you die?
Your super can be one of your biggest assets, like a house or car. But it’s not automatically part of your Will or estate. So, letting us know who you’d like to get your super when you die is important. If you don’t, it might not go where you want.
Click the ‘Find out more’ button to learn more.
Your employer is not responsible for the preparation of this communication. They are not providing advice or a recommendation. This is general information only. It’s not based on your personal objectives, financial situation or needs. So, think about those things and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you’re still not sure, talk with a financial adviser. We issue this information and all Australian Retirement Trust products. When we say ‘we’, ‘us’ or ‘the Trustee’, we mean Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund’ or ‘ART’). 265427. 04/26.
Employment
EOI – Clinical nurse
Classification Level: NRG 6
Status: Part time
Duration: This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) to cover periods of leave not exceeding six [6] months
Are you passionate about protecting others and preventing infections before they start?
We’re looking for a proactive, insightful, and compassionate Clinical Nurse to take on a vital role in safeguarding our patients and staff from healthcare-associated infections.
In this position, you’ll act as a trusted expert, educator, and advocate for safety working closely with a skilled and supportive team to implement targeted infection prevention strategies. Your contribution will directly impact patient outcomes by reducing risks, preventing harm, and fostering a safer healthcare environment for all.
If you enjoy problem-solving, educating others, and making a meaningful difference every day, this is your opportunity to step forward and make your mark.
Requirements:
Qualification: Bachelor of Nursing or equivalent certification relevant to the position is mandatory.
Nursing: Appointment to this position requires proof of qualification and registration with the Australian Health Practitioner Regulation Agency (AHPRA) and possession of a current practising certificate.
Vaccine Preventable Disease (VPD): Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids are required to provide evidence of vaccinations or proof that they are not susceptible (due to prior exposure to the disease and therefore have natural immunity) to the following VPD's: Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis (diphtheria, tetanus and pertussis containing vaccine) and according to the Queensland Health Policy.
Immunisation qualification recognized in Queensland will be well regarded
Applications close: 15 th June 2026
Applications will remain current for 12 months.
Enquiries to: Maggie Di Giacomo, 4433 3567or 4433 3606
To APPLY or for a copy of the role description please email: Magdalena.digiacomo@health.qld.gov.au
