Submissions for the Weekly Wrap must be received by 12pm, the Thursday before publication. Submissions should be sent as free text in an email or free text in a word document with title, key summary information, and links to QHEPS, documents, or external websites where appropriate.
Undated submissions will be removed after two editions, unless otherwise requested. You can submit your submission by clicking thr ‘Find out more’ button and contacting the Broadcast Team now!
Latest notices
Health Safety and Wellbeing - April Safety Focus
Attached are the Safety Focus for May 2026.
We are now publishing two editions each month, allowing us to cover all safety classifications in Riskman and introducing new topics for emerging risks, particularly those linked to upcoming construction activities.
The focus topics for this month are:
• Ladder Safety
• Hazardous Manual Tasks
Please print and display this notice on your safety board. You can print the attachments by clicking on the images above.
Stay alert, Stay safe!
Townsville Health Library - New titles available!
Have your say – LGBTQIA+ staff survey on workplace safety and respect
Townsville Hospital and Health Service (THHS) is currently assessing its risk in relation to sexual harassment and sex or gender-based harassment. As part of this work, we are seeking input from LGBTQIA+ staff to better understand potential causes, impacts, and, most importantly, what practical actions THHS can take to prevent and mitigate this risk.
Your insights are incredibly valuable in shaping a safer, more respectful and inclusive workplace for everyone, and will directly inform THHS’s Sexual Harassment Prevention Plan.
Further information is available here: Sexual harassment | Townsville HHS | People and Culture or click the ‘Find Out More’ button to complete the survey.
Training, Education & Research
Organisational Development
For further information, please contact Organisation Development: THHS-Learning@health.qld.gov.au
Understanding Intergenerational Teams
In today’s workplace, five generations work side by side - each shaped by different life experiences, values and expectations. At THHS, Gen Z and Millennials make up more than half of our workforce, bringing new perspectives, skills and ways of working.
Program objectives:
• Understand the key traits, values and motivators of different generations, especially Gen Z and Millennials.
• Recognise and challenge assumptions or biases that can impact inter-generational teamwork.
• Apply practical communication and engagement strategies to work more effectively across generations.
• Reflect and commit to one small action that strengthens inter-generational relationships at THHS.
Click to register now
Build Your Leadership Workshop
The Build Your Leadership Workshop provides participants with the next step on from ‘Ignite Your Leadership’ and builds people and team leadership skills.
Program Objectives:
• Examine the mindset shift from Leader of Self to Leader of Others
• Learn and evidence-based framework to develop flexible leadership and when to use each style
• Learn and evidence-based framework to lead a team, create a positive workplace culture and build performance
Click to register now
Essential Communication Skills For the Workplace
This programme is designed to provide staff with tools, strategies and techniques to assist in achieving effective two-way communications and positive relationship development.
It encompasses the following four (4) x 4-hour modules:
• Communication Foundational Skills
• Giving and Receiving Feedback
• Foundational Skills for Negotiating
• Dealing with Difficult Conversations
It is recommended the modules are undertaken in order, with Communication Foundational Skills prerequisite to all other modules.
Click to register now
Positive Performance Management – Developing People Management Skills
This program will equip line managers with tools, processes and frameworks to demonstrate good, day-to-day people performance management within the requirements of the Public Service Commission Directive 02/24 (Positive Performance Management) and HR Policy G9 to develop a good workplace culture.
Click to register now
Caring Together – Interprofessional Teaming
Focus on the benefit of interprofessional collaboration and the impact effective teaming has on the health outcomes of patients, staff wellbeing, and the sustainability of the health system, Caring Together – Interprofessional Teaming explores the barriers and enablers of effective collaboration and creation of an actionable plan to improve interprofessional collaboration in your workplace. This 1 day programme enhances participants understanding of what it means to be a part of an interprofessional team and the value of interprofessional collaboration, recognises the importance of teaming in healthcare settings, explores the challenges and barriers to successful collaboration and identifies opportunities for improved interprofessional collaboration.
Click to register now
Centre for Leadership Excellence (CLE) Statewide Capability Development Program
The Centre for Leadership Excellence’s Statewide programs are available to all Hospital and Health Service employees including emerging, aspiring and experienced leaders and managers in Queensland Health. Statewide programs are offered as facilitated programs delivered virtually, offering formalised training opportunities to develop leadership skills, capability and enhance career pathways.
Programs include:
• Business Partnering
• Conversations That Make a Difference
• Effective Writing Skills
• Essential Coaching Skills
• Manage4Improvement
• Maximising Stakeholder Relationships
• Step Up Leadership Program
• Take the Lead
• Wellbeing & Resilience
• Wellbeing Leadership
• Workload, Email and Meeting Management
Click to register now
Join the Queensland Sepsis Community of Practice
Hospital staff across Queensland are invited to come together in a spirit of care and shared purpose to improve outcomes for patients with sepsis. The Queensland Sepsis Program is establishing a Sepsis Community of Practice, creating a supportive space to connect, learn, and collaborate. By joining, you can contribute your knowledge, hear diverse perspectives, and strengthen compassionate, patient-centred care. This community values generosity, teamwork, and a commitment to doing better—together. If you are passionate about making a difference, we warmly invite you to be part of this collective effort to enhance sepsis care across Queensland.
Click the ‘Find Out More’ button to register now.
Procedural Skills Workshops
Drop-in, hands-on skills sessions using part-task trainers, delivered in a safe and supportive learning environment.
Time: 1600 – 1730hours
Where: Clinical Simulation Centre
Townsville Hospital and Health Service
Clinical Simulation Centre
•
Oncoming courses
• ILS (Immediate Life Support (29 May and 1 June) – provides clinical staff development in efficient recognition and initial management of a deteriorating patient utilising a structured approach and crisis management principles. Book in via LOL: Course: ILS (Immediate Life Support)
• THHS ALS 2 Team Leader ( 18 and 19 May and 2 and 3 June) – due to late cancellations there are currently spaces on these two THHS ALS Team Leader courses. Book in via LOL: Course: THHS Advanced Life Support 2 - (Team Leader) | THHS-LOL
• USG/PIVC (19 May and 1 June) – introduces the aseptic technique, ultrasound “knobology”, insertion technique and machine care required for inserting a PIVC under ultrasound guidance. PIVC competency is required to attend this course. Book in via LOL: Course: Ultrasound Guided
Peripheral
Intravenous Cannulation | THHS-LOL
• CVAD ( 25 May and 15 June) – provides competency based program to educate clinical staff in the management of CVAD’s. Book in via LOL: Course: CVAD - Central Venous Access Device Care and Maintenance | THHS-LOL
• OPTIMUS PRIME (18 June) – teaching emergency health care staff how to care for critically unwell children. Book via LOL: Course: Optimus Prime | THHS-LOL
Disability Awareness Training Webinar Series 2026 - Session 4
Making adjustments in high sensory environments
Staff Training Room EG.062 (Education Block, Ground Floor TUH)
Healthcare settings can be overwhelming. They may be crowded, unfamiliar and noisy, and people often need them at times of great worry and distress. Join us as we reflect on how healthcare environments might affect people with disability, particularly those who live with sensory sensitivities and a history of traumatic healthcare experiences.
Click the ‘Find Out More’ button for details about the event and to register now.
Adult & Paediatric NHF Respiratory Support Seminar
Date: Thursday 18th June 2026
Time: 0800 hrs- 12:30 hrs
Venue: CELS/COAST Department, Level 2, Townsville University Hospital, 100 Angus Smith Drive Douglas 4814
Learning Outcomes:
• Understand the physiology of gas conditioning in the airway.
• Describe the physiological mechanisms of action of NHF.
• Demonstrate the competency in the set up and management of the NHF delivery device.
This seminar is endorsed by Australian College of Nursing and has been allocated CPD hours. Please wear smart casual and bring a jumper. Click the ‘Find Out More’ button to register now.
Policies and Procedures
New / updated policies and procedures available on the Townsville Hospital & Health Service, Policy & Procedure Homepage
Target Audience: Townsville Hospital and Health Service (THHS) staff involved in blood and blood product transfusion processes
Clinical Forms
Are you using the CURRENT version?
It is very important that you are using the current version of a clinical form.
All clinical forms used within Townsville HHS can be found on the Clinical Forms webpage To ensure you print the current version, DO NOT save these forms to your local drive or photocopy these forms. If you need to continually refer to a form, you may ‘Add to Favourites’ in your web browser.
New / Reviewed Clinical Forms
• Consent for Adalimumab 00200:1436v2
• Consent for Bimekizumab (Bimzelx®) 00200:1427v2
• Consent for Cyclosporine 00200:1440v2
• Consent for Deucravacitinib (Sotyktu®) 00200:1428v2
• Consent for Dupilumab (Dupixent®) 00200:1429v2
• Consent for Guselkumab (Tremfya®) 00200:1430v2
• Consent for Hedgehog Inhibitors 00200:1441v2
• Consent for Methotrexate 00200:1443v2
• Consent for Omalizumab (Xolair®) 00200:1431v2
• Consent for Risankizumab (Skyrizi®) 00200:1432v2
• Consent for Rituximab 00200:1444v2
• Consent for Secukinumab (Cosentyx®) 00200:1433v2
• Consent for Upadacitinib (Rinvoq®) 00200:1434v2
• Consent for Ustekinumab (Stelara®) 00200:1435v2
The ONE STOP location for all things Patient access and flow at THHS Patient Access and Flow Webpage
New Guideline on the Patient Flow and Support Unit webpage Guideline 8 – Requesting an inpatient bed Kidney Transplant Recipient New Guideline on the Demand Management and Escalation webpage Guideline 2 - Demand Response Unit – Flex Beds
Strengthen Patient Safety & Operational Resilience with Enterprise Risk Management Training
Enterprise risk management isn’t just for leaders — it’s for everyone. Learn how to recognise and respond to risk in your role. Whether you work in clinical services, operations, administration or leadership, this training shows you how enterprise level risk is identified, assessed and managed across THHS — and how you can confidently contribute.
Why attend? You will learn how to:
• Identify risks early in your work area
• Make more confident, risk-informed decisions
• Link risks to THHS objectives and service outcomes
• Use practical tools to assess and treat risk
• Contribute to a safer, more resilient organisation
Start Here (Quick Online Module — 30 mins)
Risk Management Basics | THHS-LOL
A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS-LOL
Interactive Workshops (Face-to-Face & Microsoft Teams)
Risk Management Essentials (2.5 hrs)
Build practical skills to apply the ERM Framework in your role. Ideal for risk owners and staff involved in risk management activities. Register via: Course: Risk Management Essentials | THHS-LOL (health. qld.gov.au)
Next Sessions:
• 20 May 2026
• 29 July 2026
• 23 September 2026
• 18 November 2026
Build Your Knowledge (Short Targeted Modules)
Strategic Risk Management (20 mins) — for senior leaders and directors Register via: Strategic Risk Management | THHS-LOL
Risk Management Toolkit Sessions — 8 short videos (10 mins each) focused on specific enterprise risk management processes Register via: Risk Management Toolkit Sessions | THHS-LOL
For further information, please contact the Enterprise Risk Team at THHS-EnterpriseRisk@health.qld.gov.au
Staff Noticeboard
Car Park Shuttle Service
The TUH shuttle bus is a service operating from 6.30pm with a final run at 9.30pm from the hospital’s front foyer to eastern campus car park 17. he service is a safety measure for all streams and operates Monday to Friday. Please share your feedback to ensure the smooth running of this service.
Standards & Patient Safety Newsletter
Check out the most recent newsletter from the Healthcare Standards & Patient Safety Teams. Click the links below to read the newsletters:
Issue 5 – July 2025 Parkinson’s Disease Medication
Issue 6 - August 2025 Change in Behaviour - Could it be Delirium?
Issue 7 - September 2025 World Patient Safety Day 2025
Issue 10 – March 2026 – Delirium & Cognitive Impairment
Read the latest Patient Safety Newsletter “Safety Matters” by clicking the ‘find out more’ button.
The most recent editions of the Townsville HHS Medication newsletter are out now. Click the links to read them:
Feb Medication newsletter | February 2025 | Townsville HHS | Newsletter
March Medication newsletter | March 2025 | Townsville HHS | Newsletter
May Medication newsletter | May 2025 | Townsville HHS | Newsletter
July Medication newsletter | July 2025 | Townsville HHS | Newsletter
March Medication newsletter | March 2026 | Townsville HHS | Newsletter
Signature Block
The Queensland Occupational Violence Strategy Unit have recently collaborated with Strategic Communications to develop an Occupational Violence Prevention Signature block. The signature block reinforces messaging that occupational violence is not part of the job. The signature block generator can be found Signature Generator under the campaign banner “respect our staff”.
Townsville HHS Medication Newsletter
The Food Service has updated several material numbers to streamline our processes and improve efficiency. These updates are designed to enhance our service delivery and ensure that we continue to meet the highest standards. Stay up to date by utlising the link below for ordering food services for your teams. Stay up to date by utilising the link below for ordering food services for your teams.
Please see below updated information:
• Address number list for catering consumables.
• s4hana order catering consumables Mar 24.
Reminder: Update Your S/4HANA Substitutions Before Leave
As you prepare for upcoming leave, please take a moment to review and update your S/4HANA substitutions. Doing so ensures that approvals and workflows continue seamlessly while you are away, with delegated tasks handled smoothly by your nominated colleague. Keeping these settings current helps avoid delays, supports business continuity, and makes it easier for the team to manage responsibilities in your absence. Thank you for taking the time to complete this important step before starting your break.
For any assistance, please contact your local Finance Team or Management Accounting.
Denomination Emergency Contact List
Suggestions:
1. When you require a Pastoral Care person – Ring Twice – the person may have missed the first call.
2. Leave a Message so the person can respond – Note: the Hospital phone system doesn’t leave a number so the priest can not return the call if no message is left.
3. If you are not able to get someone, ring the Pastoral care Coordinator on 0447 880 993 (if no answer please leave a contact name, number and ward). Someone will be assigned.
Community Noticeboard
What happens to your super when you die?
Your super can be one of your biggest assets, like a house or car. But it’s not automatically part of your Will or estate. So, letting us know who you’d like to get your super when you die is important. If you don’t, it might not go where you want.
Your employer is not responsible for the preparation of this communication. They are not providing advice or a recommendation. This is general information only. It’s not based on your personal objectives, financial situation or needs. So, think about those things and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you’re still not sure, talk with a financial adviser. We issue this information and all Australian Retirement Trust products. When we say ‘we’, ‘us’ or ‘the Trustee’, we mean Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund’ or ‘ART’). 265427. 04/26. Click the ‘Find out more’ button to learn more.
Expressions of Interest - Infection Prevention and Control Services
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