Weekly Wrap Edition #59
Latest notices FISS – Campus Operations September Fire Safety Campaign
Find attached the third edition of the Fire Safety Focus, with the focus being Emergency Response Station Audits (ERSA). The attachment provides guidance to assist with the completion of these audits. Please print and post on your noticeboard for the benefit of your teams. Ensure this is distributed electronically to the person(s) conducting the ERSA as there are important links. If your ERS requires any updated information, please contact THHS-Fire-Safety@health.qld.gov.au
Brighter Lives
Townsville Hospital and Health Service
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Sausage Sizzle Friday, 4th of September from 9.00 AM The sausages will be sizzling on Friday 4 September! Grab a delicious Lamberts’ sausage on bread for lunch, fundraising for Brighter Lives, sponsored by Lamberts Produce. Available from 9.00am at the front of Townsville University Hospital until sold out. $3 for a sausage on bread with onion and sauce, $2.80 for a no sugar soft drink, with all profits supporting Brighter Lives and the NQ community. Come and support a great cause and enjoy a sizzling sausage as well!
Townsville Book Fair 22-23 August Brighter lives hosted our annual Townsville Book Fair on 22-23 August! It was a fantastic weekend! Thanks to our amazing NQ community, we raised over $18,000. These funds stay completely local to the NQ healthcare. We want to say a HUGE THANK YOU to our amazing supporters: · Willows Shopping Centre · Mendi Blackhawks · Amazing Grace Early Learning Centres (North Ward or Railway Estate) · Avanti Health Hub · Mary Who Bookshop · Ignatius Park College · Ryan Catholic College · Grace Removals
Townsville Hospital and Health Service
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Shine Lawyers & Brighter Lives Charity Golf Day The Shine Lawyers & Brighter Lives Charity Golf Day happened on Friday, 28 August, bringing our community together to raise vital funds for healthcare across North Queensland. We are very thankful for the support from Shine Lawyers and all the amazing business who have donated prizes! Want to see the local impact Shine Lawyers made in 2025, watch now!
Townsville Health Library - New titles available!
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Training, Education and Research Organisational Development
Townsville Hospital and Health Service
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For further information, please contact Organisation Development: THHS-Learning@health.qld.gov.au/ Understanding Intergenerational Teams In today’s workplace, five generations work side by side - each shaped by different life experiences, values and expectations. At THHS, Gen Z and Millennials make up more than half of our workforce, bringing new perspectives, skills and ways of working. Program objectives: • Understand the key traits, values and motivators of different generations, especially Gen Z and • Millennials. • Recognise and challenge assumptions or biases that can impact inter-generational teamwork. • Apply practical communication and engagement strategies to work more effectively across • generations. • Reflect and commit to one small action that strengthens inter-generational relationships at • THHS. Click to register now Build Your Leadership Workshop The Build Your Leadership Workshop provides participants with the next step on from ‘Ignite Your Leadership’ and builds people and team leadership skills. Program Objectives: • Examine the mindset shift from Leader of Self to Leader of Others • Learn and evidence-based framework to develop flexible leadership and when to use each style • Learn and evidence-based framework to lead a team, create a positive workplace culture and build • Performance Click to register now Essential Communication Skills for the Workplace This programme is designed to provide staff with tools, strategies and techniques to assist in achieving effective two-way communications and positive relationship development. It encompasses the following four (4) x 4-hour modules: • Communication Foundational Skills • Giving and Receiving Feedback • Foundational Skills for Negotiating • Dealing with Difficult Conversations It is recommended the modules are undertaken in order, with Communication Foundational Skills prerequisite to all other modules. Click to register now Positive Performance Management – Developing People Management Skills This program will equip line managers with tools, processes and frameworks to demonstrate good, day-to-day people performance management within the requirements of the Public Service Commission Directive 02/24 (Positive Performance Management) and HR Policy G9 to develop a good workplace culture. Townsville Hospital and Health Service
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Click to register now Centre for Leadership Excellence (CLE) Statewide Capability Development Program The Centre for Leadership Excellence’s Statewide programs are available to all Hospital and Health Service employees including emerging, aspiring and experienced leaders and managers in Queensland Health. Statewide programs are offered as facilitated programs delivered virtually, offering formalised training opportunities to develop leadership skills, capability and enhance career pathways. Programs include: • Business Partnering • Conversations That Make a Difference • Effective Writing Skills • Essential Coaching Skills • Manage4Improvement • Maximising Stakeholder Relationships • Step Up Leadership Program • Take the Lead • Wellbeing & Resilience • Wellbeing Leadership • Workload, Email and Meeting Management Click to register now
New and improved digital tools to support end-of-life care We are making it easier to support consistent, quality, person-centred care in the last days and hours of life. From 29 September, clinicians can access new and improved ieMR tools, including: • Updated Care Plan for the Dying Person (CPDP) – Terminal PowerPlan. • New CPDP PowerForm • New speciality observation chart – Comfort Observation and Symptom Assessment (COSA). For non-ieMR sites, the updated paper-based CPDP version 9 is available via WINC. These enhanced workflows align with statewide best practice and the Queensland Health Palliative and End-ofLife Care Strategy. Prepare now by reviewing the education package and supporting resources for ieMR and non-ieMR sites.
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ACHSM Congress in Cairns
Townsville Hospital and Health Service
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28 to the 30th of October 2026 The premier gathering of healthcare leaders and decision-makers in Australasia. Click the poster to register or learn more about this event.
Critical Care Advanced Airway Course CAN’T INTUBATE CAN’T OXYGENATE (CICO) Registration is now open for the CICO Workshop – 18th September 2026 The course is limited to 12 participants: 6 medical and 6 nursing. Outline: Using a combination of interactive lectures, skills stations and simulationbased learning, participants will develop and practise the skills, knowledge and attitudes required to recognise and manage a CICO crisis. Duration: 5 hours (0800 to 1300 hours) Location: Clinical Simulation Centre, Plant Level Acute Block, TUH. Registration & enquiries: ICU Secretariat: ICU, North Block, Townsville University Hospital. Phone: (07) 4433 7997 Email: TSV-ICU-ESO@health.qld.gov.au Formally recognised for CPD by: CICM (SHLR), ANZCA, FACEM, CICM Trainee Course Accreditation – CICO ICU Workshop/Advanced Airway Skills
Occupational Violence Training Unit - Safety Interventions Essentials Training New online Blended / Virtual Classroom option is released for all Clinical / Operational streams. Utilising the combination of a self-paced 2.5 hour online module and a 4 hour virtual classroom (MS
Townsville Hospital and Health Service
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Teams). Theory, scenario based learning and physical disengagement skills will be delivered to provide all THHS staff with foundational skills aimed at safely managing actual or potentially difficult and challenging behaviour in the workplace. The course emphasises on de-escalation skills and least restrictive safety interventions to maximise safety and minimise harm to staff and patients / consumers. Duration: 2.5 hours online module (self-paced) + 4 hour Virtual Classroom (MS Teams) Register: 1. Self-Enrol in the Virtual Classroom session @ Course: Safety Interventions Essentials (Formally MAPA Essentials) | THHS-LOL 2. Contact OVTU @ THHS-OVP@health.qld.gov.au for assistance or more information. 3. The original one day face to face Safety Interventions Essentials Training remains available
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Policies and Procedures Are you using the most recent template for your policy, procedure or standing order development / review? It is important to use the current version to make sure you align with the governance expectations for documents within the THHS. Do Not save templates on local drives. All templates can be found on the Policies & Procedures Home Page along with useful guides to step you through the process. Please note that any document submitted without adhering to the processes outlined in Policy, procedure and standing orders management THHSCOR140803 and the Checklist for document submission will not be progressed by the Policy and Procedure Unit. All policies, procedures and Standing Orders are available on the Policies & Procedures Home Page. New / Updated / Rescinded THHSCLI221530v2 Standing Order - Naloxone hydrochloride for respiratory depression/ sedation in adults (TCC/ TWCC) | Townsville HHS | TPPU | Standing Orders Replaced: v1 Target Audience: All clinical staff working at Townsville Correctional Centre/ Townsville Women’s Correctional Centre THHSCLI211510v6 RMD Storage | Townsville HHS | TPPU | Procedures Replaced: v5 Target Audience: THHS employees who work in a unit where RMDs are stored Rescinded THHSCLI241619 Prison Health Dispensing - This has been superseded by a new procedure Self-Managed Medication at Townsville Prisoner Health Service (TPHS)
Townsville Hospital and Health Service
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Clinical Forms Are you using the CURRENT version? It is very important that you are using the current version of a clinical form. To ensure you print the current version, DO NOT save these forms to your local drive or photocopy these forms. If you need to continually refer to a form, you may ‘Add to Favourites’ in your web browser. All clinical forms used within Townsville HHS can be found on the Clinical Forms webpage. New / Reviewed Clinical Forms • Antenatal Assessment SW248v5 • Apheresis Procedure Worksheet Red Blood Cell Exchange 00200:1474v1 • Assisted Vaginal Birth Record SW800v2 • Consent for Narrow Band-UVB Phototherapy 00200:1255v2 • Referral to Adult Consultation Liaison Psychiatry (CLP) & ATODS Hospital Liaison Services 00200:0362v7 • Referral to Psychotherapy Specialist Clinic (PSC) 00200:1470v1 • Retinopathy of Prematurity (ROP) Ophthalmic Examination Record 00200:0038v4
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Enterprise Risk Management Training Strengthen Patient Safety & Operational Resilience with Enterprise Risk Management Training Enterprise risk management isn’t just for leaders — it’s for everyone. Learn how to recognise and respond to risk in your role. Whether you work in clinical services, operations, administration or leadership, this training shows you how enterprise level risk is identified, assessed and managed across THHS — and how you can confidently contribute. Why attend? You will learn how to: • Identify risks early in your work area • Make more confident, risk-informed decisions • Link risks to THHS objectives and service outcomes • Use practical tools to assess and treat risk • Contribute to a safer, more resilient organisation Start Here (Quick Online Module — 30 mins) Risk Management Basics | THHS-LOL A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS-LOL Interactive Workshops (Face-to-Face & Microsoft Teams) Risk Management Essentials (2.5 hrs) Build practical skills to apply the ERM Framework in your role. Ideal for risk owners and staff involved in risk management activities. Register via: Course: Risk Management Essentials | THHS-LOL (health.
Townsville Hospital and Health Service
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qld.gov.au) Next Sessions: • 23 September 2026 • 18 November 2026 Build Your Knowledge (Short Targeted Modules) Strategic Risk Management (20 mins) — for senior leaders and directors Register via: Strategic Risk Management | THHS-LOL Risk Management Toolkit Sessions — 8 short videos (10 mins each) focused on specific enterprise risk management processes Register via: Risk Management Toolkit Sessions | THHS-LOL For further information, please contact the Enterprise Risk Team at THHS-EnterpriseRisk@health.qld.gov.au
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Interested in supporting your colleagues through the IWFM change? We are establishing a Townsville HHS IWFM Change Network, keep an eye out for the IWFM Weekly coming to your inboxes on Thursday 10 September for more details. Don’t forget, there are a few things you can do now: • Line Managers and Roster Creators & Maintainers - complete the Introduction | Business Foundations eLearning. • Add IWFM to your device - Android | Apple (iOS). • Read IWFM benefits for Employees | Line Managers and myHR Single Sign On fact sheet. • Keep checking QHEPS and IWFM Newsletters for updates.
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Townsville Hospital and Health Service
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Townsville Hospital and Health Service
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Staff Noticeboard
Care Plan for the Dying Person New and improved digital tools to support end-of-life care We are making it easier to support consistent, quality, person-centred care in the last days and hours of life. From 29 September, clinicians can access new and improved ieMR tools, including: • Updated Care Plan for the Dying Person (CPDP) – Terminal PowerPlan • New CPDP PowerForm • New speciality observation chart – Comfort Observation and Symptom Assessment (COSA). For non-ieMR sites, the updated paper-based CPDP version 9 is available via WINC. These enhanced workflows align with statewide best practice and the Queensland Health Palliative and End-of-Life Care Strategy. Prepare now by reviewing the education package and supporting resources for ieMR and non-ieMR sites.
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Townsville HHS Medication Newsletter The most recent editions of the Townsville HHS Medication newsletter are out now. Click the links to read them: Feb Medication newsletter | February 2025 | Townsville HHS | Newsletter March Medication newsletter | March 2025 | Townsville HHS | Newsletter May Medication newsletter | May 2025 | Townsville HHS | Newsletter July Medication newsletter | July 2025 | Townsville HHS | Newsletter March Medication newsletter | March 2026 | Townsville HHS | Newsletter July Medication newsletter | July 2026 | Townsville HHS | Newsletter
Townsville Hospital and Health Service
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Read the latest Patient Safety Newsletter “Safety Matters” by clicking the ‘Find out More’ button.
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Denomination Emergency – Contact List Australian Christian Churches (ACC) Anglican Church (Church of England) Baptist Church Buddhist
Church of Christ Greek Orthodox Islam
Jehovah’s Witness Lutheran Church Roman Catholic Church Salvation Army Seventh Day Adventist Church Uniting Church in Australia (Methodist/Congregationalist) Baha’is Community
Robert Messmer Fr John McKim Rev Stephanie Patching Garry Wynn Phil Heang Helene Rankin Bill Ang Pastor Simon Teunis Maria Gianoulis Dr Shahead Chowdhury Sr Ferzana Khan Sr Hera Oktadiana Bruce Ridden Kees Sturm Father Mobin Sebastian Katrina McIntosh Orlando Pule Rev Bruce Cornish
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Dr Naisan Samad
0410 442 320
Suggestions: 1. When you require a Pastoral Care person (from this list) – Ring Twice – the person may have missed the first call. 2. Leave a Message so the person can respond – Note: The Hospital phone system doesn’t leave a number so, the priest cannot return the call if no message is left. 3. If you cannot get someone, ring the Pastoral Care Coordinator on 0447 880 993 (if no one answers please leave a contact name, number and ward). Someone will be assigned to ring you back at availability.
Community Noticeboard Join Bupa directly on eligible products and get 6 weeks free *
Townsville Hospital and Health Service
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Our Bupa team are conducting free 30-minute consultations for your workplace soon. They'll be able to offer advice, discuss your corporate plan benefits and recommend a plan that suits your needs. If you're an existing Bupa member, bring along your Health Insurance information and we'll be happy to check if your cover is still right for you.
Book your free consultation today. Date: From 18 August 2026 to 30 October 2026 Time: 9.20am to 4pm Location: Your preferred phone number Click the ‘Find out More’ button to learn more.
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How to combine your super the easy way! Combining multiple super accounts can make it easier to manage.1 It could help you reduce duplicate fees too, meaning more money for your retirement savings. And it’s easy to do. Take a simple step now to awaken your super and see what our latest research says about saving for retirement. Click the ‘Find out More’ button to learn more.
_ Before you consolidate your super accounts, think about whether it's right for you. You may lose access to benefits such as insurance or pension options, and you need to consider tax implications. Your employer is not responsible for the preparation of this communication. They are not providing advice or a recommendation. This is general advice or information only. It's not based on your personal objectives, financial situation or needs. Think about your personal circumstances and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you’re still not sure, talk with a financial adviser. We issue this information and all Australian Retirement Trust products. When we say ‘we’, ‘us’ or ‘the Trustee’, we mean Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund’ or ‘ART’). 268786. 09/26.
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Townsville Hospital and Health Service
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Employment Opportunities and Vacancies Considering a career change? Step into podiatry. If you work in healthcare and are considering a career change, the Queensland Health Podiatrist Trainee Program could help you take the next step. Suitable for healthcare workers such as assistants in nursing, enrolled nurses, allied health assistants and clinical assistants. Study podiatry through flexible pathways while gaining hands-on experience with Queensland Health. Applications are open from 7 September 2026 and close 25 September 2026. For more information or to apply, visit Queensland Health Careers.
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Click to view current vacancies and employment opportunities
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Townsville Hospital and Health Service
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