Submissions for the Weekly Wrap must be received by 12pm, the Thursday before publication. Submissions should be sent as free text in an email or free text in a word document with title, key summary information, and links to QHEPS, documents, or external websites where appropriate.
Undated submissions will be removed after two editions, unless otherwise requested. You can submit your submission by clicking thr ‘Find out more’ button and contacting the Broadcast Team now!
Latest notices
Health Safety and Wellbeing - April Safety Focus
Attached are the Safety Focus for April 2026.
We are now publishing two editions each month, allowing us to cover all safety classifications in Riskman and introducing new topics for emerging risks, particularly those linked to upcoming construction activities.
The focus topics for this month are:
• Health Monitoring
• Situational Awareness
Please print and display this notice on your safety board. You can print the attachments by clicking on the images above.
Stay alert, Stay safe!
Brighter Lives
Brighter Easter Raffle Winner
Congratulations to the winner – ticket number #2228. The winner has been contacted and chosen to stay anonymous.
Thank you to everyone who supported the raffle by buying a ticket or sharing.
Thank you to our kind sponsors: Main Stay Suites, Twin City Hotel, Billabong Sanctuary, BCC Cinema Townsville, Lamberts Produce, Juliette’s, Ceramic Pantry, Woolworths Fairfield Waters and Bunnings Fairfield Waters.
Volunteer
services closing over Easter
Brighter Lives volunteer services will be closed on 3 April for the Easter break and return on 7 April 2026. Volunteer services such as the courtesy buggies, wayfinding/information desks, gift shop etc will be closed during this period.
Healthcare Worker Agents, This is HQ calling.
We are officially activating Operation Immunity and the countdown to launch begins now.
• Your mission, should you choose to accept it (and we strongly recommend that you do):
• STOP THE. FLU.
• Get your COVID‑19 booster
This year’s influenza season is gearing up to breach our defences, but fear not, you are about to be armed with the ultimate protection to safeguard your cover, your team, and your operational readiness.
MISSION DETAILS
Objective: Achieve maximum team immunity
Status: Countdown initiated
Priority Level: Top Secret – Critical
Required Action: GET YOUR FLU SHOT
Your influenza vaccination is your highly classified, top‑tier shield, designed to keep you protected, undercover, and ready for any mission that comes your way. Remember, even the best agents can be compromised without proper protection.
The official Staff Influenza Vaccination Launch will deploy soon, and every agent is expected to suit up and secure their immunity.
Failure to vaccinate may result in compromised mission integrity. Participation ensures you stay mission‑ready.
More intel will be distributed shortly.
Stay alert. Stay sharp. Stay immune.
End of transmission.
Agent Carrucan
Nursing Director & Commander, Operation Immunity
Training, Education & Research
Organisational Development
health.qld.gov.au
Understanding Intergenerational Teams
In today’s workplace, five generations work side by side each shaped by different life experiences, values and expectations. At THHS, Gen Z and Millennials make up more than half of our workforce, bringing new perspectives, skills and ways of working.
Program objectives:
• Understand the key traits, values and motivators of different generations, especially Gen Z and Millennials.
• Recognise and challenge assumptions or biases that can impact inter generational teamwork.
• Apply practical communication and engagement strategies to work more effectively across generations.
• Reflect and commit to one small action that strengthens inter generational relationships at THHS.
Click to register now
Build Your Leadership Workshop
The Build Your Leadership Workshop provides participants with the next step on from ‘Ignite Your Leadership’ and builds people and team leadership skills.
Program Objectives:
• Examine the mindset shift from Leader of Self to Leader of Others
• Learn and evidence based framework to develop flexible leadership and when to use each style
• Learn and evidence based framework to lead a team, create a positive workplace culture and build performance
Click to register now
Essential Communication Skills For the Workplace
This programme is designed to provide staff with tools, strategies and techniques to assist in achieving effective two way communications and positive relationship development.
It encompasses the following four (4) x 4 hour modules:
• Communication Foundational Skills
• Giving and Receiving Feedback
• Foundational Skills for Negotiating
• Dealing with Difficult Conversations
It is recommended the modules are undertaken in order, with Communication Foundational Skills pre requisite to all other modules.
Click to register now
Positive Performance Management – Developing People Management Skills
This program will equip line managers with tools, processes and frameworks to demonstrate good, day to day people performance management within the requirements of the Public Service Commission Directive 02/24 (Positive Performance Management) and HR Policy G9 to develop a good workplace culture.
Click to register now
Caring Together – Interprofessional Teaming
Focus on the benefit of interprofessional collaboration and the impact effective teaming has on the health outcomes of patients, staff wellbeing, and the sustainability of the health system, Caring Together –Interprofessional Teaming explores the barriers and enablers of effective collaboration and creation of an actionable plan to improve interprofessional collaboration in your workplace.
This 1 day programme enhances participants understanding of what it means to be a part of an interprofessional team and the value of interprofessional collaboration, recognises the importance of teaming in healthcare settings, explores the challenges and barriers to successful collaboration and identifies opportunities for improved interprofessional collaboration.
Click to register now
This programme delivered in collaboration with the Centre for Leadership Excellence, health Workforce.
Centre for Leadership Excellence (CLE) Statewide Capability Development Program
The Centre for Leadership Excellence’s Statewide programs are available to all Hospital and Health Service employees including emerging, aspiring and experienced leaders and managers in Queensland Health. Statewide programs are offered as facilitated programs delivered virtually, offering formalised training opportunities to develop leadership skills, capability and enhance career pathways.
Programs include:
• Business Partnering
• Conversations That Make a Difference
• Effective Writing Skills
• Essential Coaching Skills
• Manage4Improvement
• Maximising Stakeholder Relationships
• Step Up Leadership Program
• Take the Lead
• Wellbeing & Resilience
• Wellbeing Leadership
• Workload, Email and Meeting Management
Click to register now
Project ECHO
ECHO can make a difference for you
People around the world use ECHO to break down silos, collaborate on solutions, and upskill workers. The panel and participants learn and share together through live, facilitated discussions. Our inclusive and interactive approach informs every ECHO network and session.
Townsville Hospital and Health Service
Join an ECHO:
Taking part in an ECHO network is always free. All you need is a device with an internet connection, webcam, and Zoom. ECHO includes the core principles of:
• All teach, all learn
• Amplification of scarce resources using technology
• Sharing best‑practices
• Case based learning
• Monitoring outcomes.
Click the ‘Find Out More’ button to register now.
Do you have a clinical skill you need to refresh or build?
Check out the Clinical Skills Development Service course calendar to find a course that fits your training needs. Places do fill quickly, so it’s worth jumping in early.
Click to book your next course today!
Clinical Simulation Centre
Procedural Skills Workshops
Drop in, hands on skills sessions using part task trainers, delivered in a safe and supportive learning environment.
Time: 1600 – 1730hours
Where: Clinical Simulation Centre
• Tuesday 7 April Defibrillation, COACHED, CPR. Cardioversion, pacing
• Tuesday 5 May Massive transfusion protocol and blood product transfusion
• Tuesday 19 May Lumbar puncture
Oncoming courses
• ILS (Immediate Life Support (30.03.26) – provides clinical staff development in efficient recognition and initial management of a deteriorating patient utilising a structured approach and crisis management principles. Book in via LOL: Course: ILS (Immediate Life Support
• ILS (Immediate Life Support (15.04.26) – provides clinical staff development in efficient recognition and initial management of a deteriorating patient utilising a structured approach and crisis management principles. Book in via LOL: Course: ILS (Immediate Life Support
• THHS ALS 2 ‑ Advanced Life Support – Team Leader – one place has now become available. Book in via LOL: Course: THHS Advanced Life Support 2 (Team Leader) | THHS LOL
Enrolled Nurse Acute Care (ENAC) Program
The ENAC Program is a 12‑month blended learning initiative that supports early to mid‑career Enrolled Nurses (ENs) to develop safe, high‑quality, person‑centred practice in acute care environments. Through a combination of online learning and face‑to‑face workshops, the program strengthens foundational knowledge, clinical skills, and professional behaviours relevant to acute care settings.
Click the ‘Find Out More’ button for more information on the program.
Disability Awareness Training Webinar Series 2026 - Session 3
Staff Training Room EG.062 (Education Block, Ground Floor TUH)
Not all disability or conditions that impact on function and participation are visible. Join us as we explore hidden disabilities and the opportunities to grow awareness through programs like the Hidden Disabilities Sunflower program. Awareness helps us understand how we can address both active discrimination and the barriers to inclusion that people with hidden disabilities experience in health settings both as members of our workforce as well as healthcare consumers.
Click the ‘Find Out More’ button for details about the event and to register now.
Putting our new campaign on your radar
Syphilis cases have more than doubled in the last decade, and in 2025, Chief Medical Officer Michael Kid declared syphilis a Communicable Disease Incident of National Significance in an effort to coordinate an enhanced national response to the rapidly rising infection. However, research conducted by ASHM found that many frontline healthcare workers still don’t view syphilis as a common concern, and also lack confidence in discussing and testing for the infection.
The survey of over 800 Australian clinicians aimed to understand current awareness, attitudes, and practices related to syphilis management within the Australian healthcare workforce. The findings revealed that though syphilis is easy to prevent and treat, more needs to be done if Australia is to reach its targets of reducing syphilis transmission and eliminating congenital syphilis by 2030.
In response to this, ASHM developed a National Syphilis Awareness Campaign to raise awareness amongst all healthcare workers on the spread of syphilis within Australia, and to equip healthcare professionals with practical tools for early detection and testing. Utilising radar imagery, the campaign highlights how syphilis will often evade detection due to its ability to “imitate” other conditions, and the fact it frequently present as asymptomatic. ASHM has worked to develop the campaign with doctors, nurses and community workers across Australia to help spread the message across the healthcare sector. Today, we are proud to launch this campaign with our community and beyond.
Looking to increase your CPD hours before AHPRA registration renewal? THHS staff can access a range of Ausmed online learning modules through LOL, covering topics such as clinical care, paediatrics, wound care, and professional practice.
Ausmed 2025
These short, practical modules can be completed anytime, at your own pace, making it easy to fit learning into a busy schedule while strengthening your knowledge and clinical practice.
Take advantage of this opportunity to boost your CPD and support your ongoing professional development.
Click the ‘Find Out More’ button for details about the modules and to register now.
Invest in Your Professional Growth & Future
Mona Kendell NURSING DEVELOPMENT ASSOCIATION
Life-long Learning
The Mona Kendell Nursing Development Association (MKNDA) supports nurses and midwives at THHS to expand their knowledge and advance their careers. Members can access funding for conferences, education, and professional development, including opportunities to travel within Australia or internationally to learn and bring new ideas back to our service.
Join MKNDA
For just $16 per fortnight, you can invest in your professional future while contributing to strengthening nursing and midwifery practice across THHS. Membership is open to nurses and midwives in permanent positions. Join MKNDA Take the next step in your career and join today.
Invest in Your Future – Mona Kendell Nursing & Midwifery Award
The Mona Kendell Nursing & Midwifery Award provides up to $1,000 per year to support nurses and midwives undertaking tertiary study that strengthens professional growth and enhances patient care.
MKNDA award 2026
If you are a permanent THHS nurse or midwife enrolled in a health related tertiary program and a member of the Mona Kendell Nursing Development Association, you are eligible to apply. MKNDA award 2026 Applications close 3 May 2026. Invest in your career and apply today.
Adult & Paediatric NHF Respiratory Support Seminar
Date: Thursday 14th May 2026
Time: 0800 hrs 12:30 hrs
Venue: CELS/COAST Department, Level 2, Townsville University Hospital, 100 Angus Smith Drive Douglas 4814
Learning Outcomes:
• Understand the physiology of gas conditioning in the airway.
• Describe the physiological mechanisms of action of NHF.
• Demonstrate the competency in the set up and management of the NHF delivery device.
This seminar is endorsed by Australian College of Nursing and has been allocated CPD hours.
Please wear smart casual and bring a jumper.
Click the ‘Find Out More’ button to register now.
Policies and Procedures
New / updated policies and procedures available on the Townsville Hospital & Health Service, Policy & Procedure Homepage
Security ‑ CCTV and BWC System operation and management | THHSCOR161093 | Townsville HHS | TPPU | Procedures Replaced: V4
Target Audience: All clinical and non clinical Townsville HHS staff and particularly Health Security Department (HSD) staff with authorised access to monitor, review, copy and release images captured and stored on the CCTV and BWC systems
THHSCLI040151 Life support training and assessment | Townsville HHS | TPPU | Procedures Replaced: v13
Target Audience: All Clinical staff within Townsville Hospital and Health Service (THHS)
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Surgical Outpatients and Planned Procedure Unit
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Surgical Outpatients, Planned Procedure Unit and Surgical 1
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Planned Procedure Unit and Surgical ward 1
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Surgical Outpatients, Planned Procedure Unit,Surgical ward 1 and perioperative unit
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Surgical Outpatients, Planned Procedure Unit and Surgical ward 1
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, Surgical Outpatients, Planned Procedure Unit and Surgical ward 1
Target Audience: RN or EN under the delegation of a Registered Nurse, Optometrist in Ophthalmology Department, , Planned Procedure Unit and Surgical ward 1
Clinical Forms
Are you using the CURRENT version?
It is very important that you are using the current version of a clinical form.
To ensure you print the current version, DO NOT save these forms to your local drive or photocopy these forms. If you need to continually refer to a form, you may ‘Add to Favourites’ in your web browser.
All clinical forms used within Townsville HHS can be found on the Clinical Forms webpage
New / Reviewed Clinical Forms
• Adult Pressure Injury Risk Assessment (SW380v6)
• Alec Illin Secure Mental Health Rehabilitation Unit (SMHRU) Discharge Checklist (00200:1448v1)
• Neonatal Unit Laboratory Results Flow Sheet (00200:0266v4)
• Paediatric Insulin Subcutaneous Order and Blood Glucose Record (SW172v2)
• Queensland Ambulance Service (QAS) Transfer of Care Emergency Queensland Adult Deterioration Detection System (Q ADDS) (SW1230v3)
• Special Diet Request – PHS (00200:1141v2)
Retired Clinical Forms
If you currently use the any of the forms listed below, please email TSVClinicalCommunication@health.qld.gov.au
• Anatomical Injury Record Adult & Paediatric
Patient Access and Flow Webpage
The ONE STOP location for all things Patient access and flow at THHS
New Guideline on the Demand Management and Escalation webpage Guideline 2 Demand Response Unit – Flex Beds
New Guideline on the Patient Flow and Support Unit webpage Guideline 8 – Requesting an inpatient bed Kidney Transplant Recipient
Townsville Hospital and Health Service
Enterprise Risk Management Training
Strengthen Patient Safety & Operational Resilience with Enterprise Risk Management Training
Enterprise risk management isn’t just for leaders — it’s for everyone. Learn how to recognise and respond to risk in your role. Whether you weekk in clinical services, operations, administration or leadership, this training shows you how enterprise level risk is identified, assessed and managed across THHS — and how you can confidently contribute.
Why attend? You will learn how to:
• Identify risks early in your work area
• Make more confident, risk informed decisions
• Link risks to THHS objectives and service outcomes
• Use practical tools to assess and treat risk
• Contribute to a safer, more resilient organisation
Start Here (Quick Online Module — 30 mins)
Risk Management Basics | THHS LOL
A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS LOL
Interactive Workshops (Face‑to‑Face & Microsoft Teams)
Risk Assessment & Treatment Plan (RATP) Workshop (2 hrs)
Hands on training in how to assess and document enterprise risks using the THHS RATP template. Register via: Course: Risk assessment and treatment plan (RATP) Workshop | THHS LOL (health.qld. gov.au) Next Sessions:
• 24 March 2026
• 21 May 2026
• 28 July 2026
• 24 September 2026
• 20 November 2026
Start Here (Quick Online Module — 30 mins)
Risk Management Basics | THHS LOL
A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS‑LOL
Interactive Workshops (Face‑to‑Face & Microsoft Teams)
Risk Assessment & Treatment Plan (RATP) Workshop (2 hrs)
Hands on training in how to assess and document enterprise risks using the THHS RATP template. Register via: Course: Risk assessment and treatment plan (RATP) Workshop | THHS LOL (health.qld. gov.au) Next Sessions:
• 24 March 2026
• 21 May 2026
• 28 July 2026
• 24 September 2026
• 20 November 2026
Risk Management Essentials (2.5 hrs)
Build practical skills to apply the ERM Framework in your role. Ideal for risk owners and staff involved in risk management activities.
Strategic Risk Management (20 mins) — for senior leaders and directors Register via: Strategic Risk Management | THHS LOL
Risk Management Toolkit Sessions — 8 short videos (10 mins each) focused on specific enterprise risk management processes Register via: Risk Management Toolkit Sessions | THHS‑LOL
For further information, please contact the Enterprise Risk Team at THHS EnterpriseRisk@health.qld.gov.au
Staff Noticeboard
Car Park Shuttle Service
The TUH shuttle bus is a service operating from 6.30pm with a final run at 9.30pm from the hospital’s front foyer to eastern campus car park 17. he service is a safety measure for all streams and operates Monday to Friday. Please share your feedback to ensure the smooth running of this service.
Check out the most recent newsletter from the Healthcare Standards & Patient Safety Teams. Click the links below to read the newsletters:
Issue 5 – July 2025 Parkinson’s Disease Medication
Issue 6 ‑ August 2025 Change in Behaviour ‑ Could it be Delirium?
Issue 7 September 2025 World Patient Safety Day 2025
Issue 10 – March 2026 – Delirium & Cognitive Impairment
Read the latest Patient Safety Newsletter “Safety Matters” by clicking the ‘find out more’ button.
Click the links to read them:
Feb Medication newsletter | February 2025 | Townsville HHS | Newsletter
March Medication newsletter | March 2025 | Townsville HHS | Newsletter
May Medication newsletter | May 2025 | Townsville HHS | Newsletter
July Medication newsletter | July 2025 | Townsville HHS | Newsletter
March Medication newsletter | March 2026 | Townsville HHS | Newsletter
Signature Block
The Queensland Occupational Violence Strategy Unit have recently collaborated with Strategic Communications to develop an Occupational Violence Prevention Signature block. The signature block reinforces messaging that occupational violence is not part of the job. The signature block generator can be found Signature Generator under the campaign banner “respect our staff”.
The Food Service has updated several material numbers to streamline our processes and improve efficiency. These updates are designed to enhance our service delivery and ensure that we continue to meet the highest standards. Stay up to date by utlising the link below for ordering food services for your teams. Stay up to date by utilising the link below for ordering food services for your teams.
Please see below updated information:
• Address number list for catering consumables.
• s4hana order catering consumables Mar 24.
Townsville HHS Medication Newsletter
The most recent editions of the Townsville HHS Medication newsletter are out now.
Reminder: Update Your S/4HANA Substitutions Before Leave
As you prepare for upcoming leave, please take a moment to review and update your S/4HANA substitutions. Doing so ensures that approvals and workflows continue seamlessly while you are away, with delegated tasks handled smoothly by your nominated colleague. Keeping these settings current helps avoid delays, supports business continuity, and makes it easier for the team to manage responsibilities in your absence. Thank you for taking the time to complete this important step before starting your break. For any assistance, please contact your local Finance Team or Management Accounting.
Denomination Emergency Contact List
Suggestions:
1. When you require a Pastoral Care person – Ring Twice – the person may have missed the first call.
2. Leave a Message so the person can respond – Note: the Hospital phone system doesn’t leave a number so the priest can not return the call if no message is left.
3. If you are not able to get someone, ring the Pastoral care Coordinator on 0447 880 993 (if no
please leave a contact name, number and ward). Someone will be assigned.
Community Noticeboard
What happens to your super when you die?
Your super can be one of your biggest assets, like a house or car. But it’s not automatically part of your Will or estate. So, letting us know who you’d like to get your super when you die is important. If you don’t, it might not go where you want.
Click the ‘Find out more’ button to learn more.
Your employer is not responsible for the preparation of this communication. They are not providing advice or a recommendation. This is general information only. It’s not based on your personal objectives, financial situation or needs. So, think about those things and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you’re still not sure, talk with a financial adviser. We issue this information and all Australian Retirement Trust products. When we say ‘we’, ‘us’ or ‘the Trustee’, we mean Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund’ or ‘ART’). 265427. 04/26.
Bupa Corporate - Let’s talk about your health cover!
Get tailored benefits, discounts, and support with Bupa Corporate Health Insurance – designed for the way you live and work. Whether you’re looking for healthcare solutions that offer flexibility, affordability, or access to health & wellbeing services, Bupa’s Corporate Health Cover helps to ensure you and your family are wellprotected.
Click the ‘Find Out More’ button for details to book your appointment now.
Help advance gynaecological cancer detection
The University of Queensland Centre for Clinical Research is looking for postmenopausal women to take part in a study exploring the feasibility of using blood samples to detect ovarian cancer earlier and more accurately.
If you know a woman aged 50 74 and postmenopausal, has no history of ovarian cancer, and has both ovaries intact, they may be eligible to participate.
Click the ‘Find Out More’ button for more information.
Employment Opportunities & Vacancies
Allied Health Professional Enhancement Program (AHPEP)
Applications for the Allied Health Professional Enhancement Program (AHPEP) funded clinical placements and now access to Rural and Remote Research Capacity Building Program (RRR‑Cap) placement support, a research capacity building initiative are now open and close Tuesday 5 May. Eligible allied health staff can upskill, network and build research capacity through a clinical placement opportunity in a variety of disciplines between July December 2026.
