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HealthSafetyandWellbeing–JuneSafetyFocus

Attached are the Safety Focus for June 2026

We are now publishing two editions each month, allowing us to cover all safety classifications in Riskman and introducing new topics for emerging risks, particularly those linked to upcoming construction activities.

The focus topics for this month are:

• Incident Reporting and Management

• Noise and Vibration

Please print and display this notice on your safety board.

You can print the attachments by clicking on the links above.

Stay alert. Stay safe!

BrighterLives

The BIG Brighter Raffle – closing soon!

Calling all Cowboys fans! Win BIG with the BIG Brighter Raffle!

WIN A CORPORATE BOX AT THE COWBOYS HOME GAME FOR 10 PEOPLE!

Win BIG with the BIG Brighter Raffle! Total of over $6,300 in prizes to be won.

First prize is an incredible corporate box at the Cowboys v Panthers home game on 27 June for you and your closest 9 friends, including a catering and drinks package up to $500.

Second prize is a signed and framed Cowboys jersey along with tickets for 4 people to the Cowboys v Raiders game on 5 September.

Other prizes include an electric scooter, tickets to Cowboys games, a ‘Work from Home’ package and a digital photo frame.

Tickets are $5 each | 3 for $10 | 20 for $50 | 50 for $100.

Buy tickets online or in person at the gift shop: https://rafflelink.com.au/bigbrighter

All profits support Brighter Lives and supports projects, equipment and services in Townsville Hospital and Health Service. Thank you to our kind sponsors for their donation of prizes: Maurice Blackburn Lawyers, Cowboys Community Foundation, Harvey Norman Townsville, Triple M Townsville and Hit FM Townsville

Must be 18+ to enter, QLD residents only. The raffle will be drawn on 22 June at 10am and the winner will be contacted the same day.

Help make a local impact this tax time!

This EOFY, you have the power to make a lasting impact right here in our Townsville community.

Together, we can create brighter moments for patients, families, and healthcare teams when they need it most. All it takes is a $2 donation and it is completely tax deductable. Most importantly, your support stays local and creates real, visible impact.

This tax season, give where you live: https://www.brighterlives.org.au/give/

Training,EducationandResearch

OrganisationalDevelopment

For further information, please contact Organisation Development: THHS-Learning@health.qld.gov.au/

Understanding Intergenerational Teams

In today’s workplace, five generations work side by side - each shaped by different life experiences, values and expectations. At THHS, Gen Z and Millennials make up more than half of our workforce, bringing new perspectives, skills and ways of working.

Program objectives:

• Understand the key traits, values and motivators of different generations, especially Gen Z and Millennials.

• Recognise and challenge assumptions or biases that can impact inter-generational teamwork.

• Apply practical communication and engagement strategies to work more effectively across generations.

• Reflect and commit to one small action that strengthens inter-generational relationships at THHS.

Click to register now

Build Your Leadership Workshop

The Build Your Leadership Workshop provides participants with the next step on from ‘Ignite Your Leadership’ and builds people and team leadership skills.

Program Objectives:

• Examine the mindset shift from Leader of Self to Leader of Others

• Learn and evidence-based framework to develop flexible leadership and when to use each style

• Learn and evidence-based framework to lead a team, create a positive workplace culture and build Performance

Click to register now

Essential Communication Skills For the Workplace

This programme is designed to provide staff with tools, strategies and techniques to assist in achieving effective two-way communications and positive relationship development.

It encompasses the following four (4) x 4-hour modules:

• Communication Foundational Skills

• Giving and Receiving Feedback

• Foundational Skills for Negotiating

• Dealing with Difficult Conversations

It is recommended the modules are undertaken in order, with Communication Foundational Skills prerequisite to all other modules.

Click to register now

Positive Performance Management – Developing People Management Skills

This program will equip line managers with tools, processes and frameworks to demonstrate good, day-to-day people performance management within the requirements of the Public Service Commission Directive 02/24 (Positive Performance Management) and HR Policy G9 to develop a good workplace culture.

Click to register now

Caring Together – Interprofessional Teaming

Focus on the benefit of interprofessional collaboration and the impact effective teaming has on the health outcomes of patients, staff wellbeing, and the sustainability of the health system, Caring Together –Interprofessional Teaming explores the barriers and enablers of effective collaboration and creation of an actionable plan to improve interprofessional collaboration in your workplace.

This 1 day programme enhances participants understanding of what it means to be a part of an interprofessional team and the value of interprofessional collaboration, recognises the importance of teaming in healthcare settings, explores the challenges and barriers to successful collaboration and identifies opportunities for improved interprofessional collaboration.

Click to register now

This programme delivered in collaboration with the Centre for Leadership Excellence, health Workforce.

Centre for Leadership Excellence (CLE) Statewide Capability Development Program

The Centre for Leadership Excellence’s Statewide programs are available to all Hospital and Health Service employees including emerging, aspiring and experienced leaders and managers in Queensland Health. Statewide programs are offered as facilitated programs delivered virtually, offering formalised training opportunities to develop leadership skills, capability and enhance career pathways.

Programs include:

• Business Partnering

• Conversations That Make a Difference

• Effective Writing Skills

• Essential Coaching Skills

• Manage4Improvement

• Maximising Stakeholder Relationships

• Step Up Leadership Program

• Take the Lead

• Wellbeing & Resilience

• Wellbeing Leadership

• Workload, Email and Meeting Management

Click to register now

Clinical Simulation Centre

Oncoming courses with availability

• ILS (Immediate Life Support (30 June | 10 August) – provides clinical staff development in efficient recognition and initial management of a deteriorating patient utilising a structured approach and crisis management principles. Book in via LOL: Course: ILS (Immediate Life Support

• CVAD ( 16 July | 31 August) – provides competency based program to educate clinical staff in the management of CVAD’s. Book in via LOL: Course: CVAD - Central Venous Access Device Care and Maintenance | THHS-LOL

• VEP (Venepuncture) (15 July | 29 July) – Book via LOL: Course: Venepuncture Education Program (VEP) | THHS-LOL

• PIVC (Peripheral Intravenous Cannulation ) (15 July | 29 July) Book via LOL: Course: Peripheral Intravenous Cannulation (PIVC) | THHS-LOL

• OPTIMUS Core – ( 27 July ) - Optimising Paediatric Training in Emergencies. Book via LOL: Course: OPTIMUS Core | THHS-LOL

PoliciesandProcedures

Are you using the most recent template for your policy, procedure or standing order development / review?

It is important to use the current version to make sure you align with the governance expectations for documents within the THHS. Do Not save templates on local drives. All templates can be found on the Policies & Procedures Home Page along with useful guides to step you through the process

All policies, procedures and Standing Orders are available on the Policies & Procedures Home Page

New / Updated / Rescinded

THHSCOR120597v4 Waste Management - Sharps Disposal | Townsville HHS | TPPU | Procedures Replaced: v4

Target Audience: All staff working within the Townsville Hospital and Health Service (THHS) where there is potential for injury/ exposure to blood and body fluids/ other potential infectious materials

THHSCOR231559v2 Losses Procedure | Townsville HHS | TPPU | Procedures Replaced: v1

Target Audience: Applies to all Townsville Hospital and Health Service (THHS) clinical and non-clinical staff (permanent, temporary and casual) and all organisations and individuals acting as its agents (including Visiting Medical Officers and other partners, contractors, consultants and volunteers).

THHSCLI261704v1 Clinical Consumables Expired Stock Disposal | Townsville HHS | TPPU | Procedures Replaced: NEW

Target Audience: This procedure applies to all employees involved in the clinical consumable lifecycle. These areas may include, but are not limited to, supply, finance, procurement and contracts, clinical products and equipment, purchasing and operational wards across the Townsville Hospital and Health Service (THHS).

THHSCLI201476v3 The use of TcB on neonates within Maternity & Home Visiting Midwifery Services at TUH | Townsville HHS | TPPU | Procedures

Replaced: v3

Target Audience: TUH Midwives, Postgraduate Registered Nurse/ Student Midwives (RN/SM) and Undergraduate Student Midwives under direct supervision of a TUH Midwife.

THHSCOR231572v2 Special (Ex Gratia) Payments – Requests | Townsville HHS | TPPU | Procedures

Replaced: v1

Target Audience: This procedure applies to all Townsville Hospital and Health Services (THHS) staff and all organisations and individuals acting as its agents (including Visiting Medical Officers and other partners, contractors, consultants and volunteers).

THHSSUP251672v1 Imprest Management Procedure

Replaced: New

Target Audience: all THHS staff involved in the management of clinical consumables, including Supply Operations, Finance, Procurement and Contracts, Clinical Products, and ward/department staff.

THHSSUP261703v1 Consignment Stock Management | Townsville HHS | TPPU | Procedures

Replaced: New

Target Audience: all employees involved in the management of consignment stock. These areas may include, but are not limited to, supply, finance, procurement and contracts, clinical products and equipment, purchasing and operational wards.

Check out the most recent newsletter from the Healthcare Standards & Patient Safety Teams. Click the links below to read the newsletters:

Issue 11 – May 2026 – Patient Safety Net

Issue 10 – March 2026 – Delirium & Cognitive Impairment

Issue 9 – January 2026 - 2025 Safety & Quality Wrapped

Issue 8 - October 2025 - Communicating for Safety

Issue 7 - September 2025 - World Patient Safety Day 2025

ReadthelatestPatientSafetyNewsletter“SafetyMatters”byclickingthe FindOutMorebutton.

ClinicalForms

Are you using the CURRENT version? It is very important that you are using the current version of a clinical form.

To ensure you print the current version, DO NOT save these forms to your local drive or photocopy these forms. If you need to continually refer to a form, you may ‘Add to Favourites’ in your web browser.

All clinical forms used within Townsville HHS can be found on the Clinical Forms webpage.

New/ReviewedClinicalForms

• Apheresis Procedure Worksheet Haemopoietic Progenitor Cell (HPC) / Mononuclear Cell (MNC) 00200:0058v9

• Auto Transfusion Record 00200:0807v3

• Certificate of Medical Fitness for Police Custody SW1353v1

• Immunisation Catch-up Schedule Request 00200:1456v1

• Maternity Risk Assessment and Eligibility Screenv 00200:0079v9

• Podiatry Foot Screening 00200:1177v2

• Queensland Youth Cancer Service (QYCS) Referral SW539v11

• Referral to Hospital in The Home (HiTH) MiTH 00200:1463v1

• Podiatry Assistant High Risk Foot (HRF) Task Request 00200:1449v1

•

PatientAccessandFlowWebpage

The ONE STOP location for all things Patient access and flow at THHS

New Guideline on the Demand Management and Escalation webpage Guideline 2 - Demand Response Unit – Flex Beds

New Guideline on the Patient Flow and Support Unit webpage Guideline 8 – Requesting an inpatient bed Kidney Transplant Recipient

EnterpriseRiskManagementTraining

Strengthen Patient Safety & Operational Resilience with Enterprise Risk Management Training Enterprise risk management isn’t just for leaders it’s for everyone. Learn how to recognise and respond to risk in your role. Whether you work in clinical services, operations, administration or leadership, this training shows you how enterprise level risk is identified, assessed and managed across THHS and how you can confidently contribute.

Why attend? You will learn how to:

• Identify risks early in your work area

• Make more confident, risk-informed decisions

• Link risks to THHS objectives and service outcomes

• Use practical tools to assess and treat risk

• Contribute to a safer, more resilient organisation

Start Here (Quick Online Module — 30 mins)

Risk Management Basics | THHS-LOL

A short introduction to the THHS Enterprise Risk Management Framework and core concepts. Register via: Risk Management Basics | THHS-LOL

Interactive Workshops (Face-to-Face & Microsoft Teams)

Risk Management Essentials (2.5 hrs)

Build practical skills to apply the ERM Framework in your role. Ideal for risk owners and staff involved in risk management activities. Register via: Course: Risk Management Essentials | THHS-LOL (health. qld.gov.au)

Next Sessions:

• 20 May 2026

• 29 July 2026

• 23 September 2026

• 18 November 2026

Build Your Knowledge (Short Targeted Modules)

Strategic Risk Management (20 mins) for senior leaders and directors

Risk Management Toolkit Sessions 8 short videos (10 mins each) focused on specific enterprise risk management processes Register via: Risk Management Toolkit Sessions | THHS-LOL

For further information, please contact the Enterprise Risk Team at THHS-EnterpriseRisk@health.qld.gov.au

THHSAcuteCapacityFramework-BusinessContinuityPlan

The Acute Capacity Framework (ACF) supersedes and replaces procedure THHSCOR130681v6 Escalation management of patient flow during levels of capacity

The Townsville Hospital and Health Service (THHS) Acute Capacity Framework (ACF) is authorised by the Chief Executive, THHS in accordance with the requirements of the Disaster Management Act 2003.

THHS Acute Capacity Framework, Business Continuity Plan (BCP):

• Outlines the core business with clear processes for escalation, communication, and accountability during peak periods of increased activity and demand.

• Strengthens the THHS capacity to predict, prepare and effectively manage flow, including peak variations in service demand.

• Enables efficiency in patient flow processes with improved safety and quality patient outcomes.

• Provides staff with documented processes with a clear understanding of roles and responsibilities in their accountability for patient flow.

ClinicalRedesignProgramworkingincollaborationwiththeHealthCareImprovement Unit(HIU)Jan2026-Dec2028

Executive Sponsor : Susan Freberg (COO)

Project Lead: Gary Kershaw

Implementation Focus: Identifies pressures impacting reporting timeliness, workflow efficiency, and service coordination, highlighting opportunities for improved processes and system support.

Progress Snapshot:

Total HIU Recommendations 11

Total Actions 35 with:

• 27 actions in progress

• 5 actions completed including:

o Workforce

▪ Review nursing rosters and staffing utilisation to inform a temp increase in FTE to offset overtime and fatigue leave

▪ Allocate .5 FTE for Omnicell management.

o Ultrasound Reporting

▪ Confirm a limited set of low-risk ultrasound studies eligible for provisional sonographer sign-off (local agreement).

▪ dashboard tile: “Awaiting consultant review (sonographer provisional)” by age band and modality

▪ Record exceptions weekly (studies > agreed timeframe) and table to modality lead and MI governance.

For further information see attached HIU Medical Imaging Review Implementation Plan

StaffNoticeboard

ChurchofChrist

HeleneRankin

BillAng

0429321396 0439891452

PastorSimonTeunis 0486198362

GreekOrthodox MariaGianoulis 0417627427

Islam

Jehovah’sWitness

LutheranChurch

RomanCatholicChurch

SalvationArmy

SeventhDayAdventistChurch

UnitingChurchinAustralia (Methodist/Congregationalist)

Suggestions:

DrShaheadChowdhury

SrFerzanaKhan

SrHeraOktadiana 0402036087 0425000822 0404921065

BruceRidden 0427774850

KeesSturm 0428992002

FatherMobinSebastian 0475580721

KatrinaMcIntosh 0431019750

OrlandoPule 0406376917

ShereeBudgen 0401695745

1.WhenyourequireaPastoralCareperson–RingTwice–thepersonmayhavemissedthefirstcall.

2.LeaveaMessagesothepersoncanrespond –Note:theHospitalphonesystemdoesn’tleaveanumber sothepriestcannotreturnthecallifnomessageisleft.

3.Ifyouarenotabletogetsomeone,ringthePastoralcareCoordinatoron 0447880993(ifnoanswer pleaseleaveacontactname,numberandward).Someonewillbeassigned.

CommunityNoticeboard

Bedsidechecks.Noregrets

What happens to your super when you die?

Your super can be one of your biggest assets, like a house or car. But it’s not automatically part of your Will or estate. So, letting us know who you’d like to get your super when you die is important. If you don’t, it might not go where you want.

Click the ‘Find out more’ button to learn more.

Your employer is not responsible for the preparation of this communication. They are not providing advice or a recommendation. This is general information only. It’s not based on your personal objectives, financial situation or needs. So, think about those things and read the relevant Product Disclosure Statement and Target Market Determination at art.com.au/pds before you make any decision about our products. And if you’re still not sure, talk with a financial adviser. We issue this information and all Australian Retirement Trust products. When we say ‘we’, ‘us’ or ‘the Trustee’, we mean Australian Retirement Trust Pty Ltd (ABN 88 010 720 840, AFSL 228975), trustee of Australian Retirement Trust (ABN 60 905 115 063) (‘the Fund’ or ‘ART’). 265427. 04/26.

FINDOUTMORE▶▶

EmploymentOpportunitiesandVacancies Clinical Nurse

Infection Prevention and Control

Classification Level: NRG 6

Status: Part time

Duration: This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) to cover periods of leave not exceeding six [6] months.

Are you passionate about protecting others and preventing infections before they start?

We’re looking for a proactive, insightful, and compassionate Clinical Nurse to take on a vital role in safeguarding our patients and staff from healthcare-associated infections.

In this position, you’ll act as a trusted expert, educator, and advocate for safety working closely with a skilled and supportive team to implement targeted infection prevention strategies. Your contribution will directly impact patient outcomes by reducing risks, preventing harm, and fostering a safer healthcare environment for all.

If you enjoy problem-solving, educating others, and making a meaningful difference every day, this is your opportunity to step forward and make your mark.

Requirements:

 Qualification: Bachelor of Nursing or equivalent certification relevant to the position is mandatory.

 Nursing: Appointment to this position requires proof of qualification and registration with the Australian Health Practitioner Regulation Agency (AHPRA) and possession of a current practising certificate.

 Vaccine Preventable Disease (VPD): Health Care Workers in Queensland Health whose occupation poses a potential risk of exposure to blood or body fluids are required to provide evidence of vaccinations or proof that they are not susceptible (due to prior exposure to the disease and therefore have natural immunity) to the following VPD's: Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis (diphtheria, tetanus and pertussis containing vaccine) and according to the Queensland Health Policy.

 Immunisation qualification recognized in Queensland will be well regarded

Applications close: 15th June 2026

Applications will remain current for 12 months.

Enquiries to: Maggie Di Giacomo, 4433 3567or 4433 3606

To APPLY or for a copy of the role description please email: Magdalena.digiacomo@health.qld.gov.au

Service Group Director

Facilities & Integrated Support Services

Classification Level: HSO.01

Status: Full time

Duration: This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) for future backfill requirements up to six [6] months (in total).

Rewarding career progression opportunity for existing employeesprofessional development through capability building and higher duties.

This position will:

The Service Group Director reports to the Chief Operating Officer and provides strategic, operational, and professional leadership for a defined clinical service group within Townsville HHS. The role is responsible for providing high level, expert advice to the COO and Executive Leadership Team and for ensuring effective performance and governance across the Service Group.

In FISS, this role will lead a broad range of non clinical and enabling services, including facilities and asset management, infrastructure and capital works delivery, engineering and maintenance services, support and hospitality services, campus management, security, emergency planning and business continuity, and other essential services that enable safe, efficient, and sustainable clinical operations across the health service.

Requirements:

 Strategic & Executive Leadership: Provide executive leadership for FISS, contributing expert advice to the Townsville HHS strategic vision, leading service and asset transformation, and representing the organisation in statewide forums.

 Governance, Performance & Resource Management: Establish and maintain strong business, commercial, and asset governance frameworks to drive accountable, evidence based decision making, effective financial and workforce management, risk mitigation, and continuous improvement in service delivery across complex systems.

 Collaboration, Change & Capability: Partner with stakeholders to enable integrated service delivery, lead major projects and organisational change initiatives, foster a learning and safety focused culture, support workforce capability development, and ensure culturally capable services aligned with THHS Aboriginal and Torres Strait Islander workforce strategies.

Applications close: Sunday, 21 June 2026

Applications will remain current for 12 months.

Enquiries to: Susan Freiberg (07) 4433 0079

To apply or for a copy of the role description please email: THHS_COO@health.qld.gov.au

Service Group Director

Women’s and Children’s

Classification Level: HES2.1

Status: Full time

Duration: This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) for future backfill requirements up to six [6] months (in total).

Rewarding career progression opportunity for existing employeesprofessional development through capability building and higher duties.

This position will:

In the WCSG, this role will lead a comprehensive range of maternity, neonatal, women’s health and paediatric services, including midwifery and obstetric services, neonatal intensive and special care services, gynaecology and reproductive health services, paediatric medical and surgical services, children’s inpatient and outpatient services, and community based child health programs across the region.

Requirements:

 Strategic & Executive Leadership: Provide executive leadership for a large clinical service group, contributing to the Townsville HHS strategic vision, leading service transformation and sustainable tertiary service development, and representing the organisation at a statewide level.

 Governance, Performance & Resource Management: Establish strong clinical and business governance to drive accountable, evidence-based decision making, effective financial and workforce management, risk mitigation, and continuous improvement in patient-centred care within complex health systems.

 Collaboration, Culture & Equity: Partner with internal and external stakeholders to deliver integrated services, lead organisational change, foster a learning, research and education culture, and ensure culturally capable services that improve Aboriginal and Torres Strait Islander health outcomes.

Applications close: Sunday, 21 June 2026

Applications will remain current for 12 months.

Enquiries to: Susan Freiberg (07) 4433 0079

To apply or for a copy of the role description please email: THHS_COO@health.qld.gov.au

Public Health Physician

Director

Corporate Services – Townsville University Hospital

Classification Level: L18 – L27

Status: Full-time

Duration: This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) for future backfill requirements up to six [6] months (in total).

Rewarding career progression opportunity for existing employeesprofessional development through capability building and higher duties.

This position will: Provide high level leadership and management of the Public Health Unit in the delivery of high-quality communicable disease control, environmental health and public health risk assessment and advisory services and contribute to the development of broader public health programs within the health service.

Is this the opportunity for you?

• Ability to lead and manage a multidisciplinary public health team.

• Ability to lead the surveillance, investigation, and public health management, including clinical management, of communicable diseases prevention and control programs, including the coordination, planning and support of immunisation programs.

• Well-developed skills in planning, developing, implementing, and evaluating public health programs utilising a range of population level approaches related to communicable diseases, immunisation environmental health and other public health issues; and initiating, coordinating and/or contributing to human health risk assessments and risk communication.

• Demonstrated understanding of Aboriginal and Torres Strait Islander culture and communication protocols, the support needs of Aboriginal and Torres Strait Islander staff, and the needs and health outcomes of Aboriginal and Torres Strait Islander populations.

Applications close: Sunday, 21 June 2026

Applications will remain current for 12 months.

Enquiries to: Susan Freiberg (07) 4433 0079

To apply or for a copy of the role description please email: THHS_COO@health.qld.gov.au

Clinical Nurse

Continence Advisory Service – OPCS, Kirwan Health Campus

Classification Level: NG6

Status: Part time – 64 hours per fortnight

This is an expression of interest to obtain a candidate pool to draw from (within the next 12 months) for future backfill requirements up to six [6] months (in total).

Rewarding career progression opportunity for existing employeesprofessional development through capability building and higher duties.

This position will:

The role of the Continence Advisor is to promote and maintain the health and wellbeing of clients within the Continence Advisory Service by utilising holistic and comprehensive assessment practices to formulate and implement care plans in consultation with the client and other treating clinicians.

The CN role requires a high level of knowledge and restorative nursing practice for the management of continence dysfunction.

Requirements:

 Bachelor or Nursing or equivalent certification is mandatory plus AHPRA registration.

 Ability to assess, plan, implement and evaluate nursing care at an advanced level within a complex environment.

 Demonstrated experience in continence management highly regarded.

 Knowledge of Commonwealth Home Support Program and My Aged Care highly regarded.

Applications close: 29 June 2026

Applications will remain current for 12 months.

Enquiries to: Melody Meekin, Tel: 4433 8911

To APPLY or for a copy of the role description please email: Melody.meekin@health.qld.gov.au