Our promise to you is to deliver the best service imaginable. We promise to focus on your needs to ensure the best possible outcome. We promise to be proactive against all challenges along the way. We will put all of our focus on making this a five-star experience that exceeds all your expectations.
Be the most trusted and wellrespected solution-based Real Estate Group in our Market Area. MISSION
With us, you don’t just get an agent—you get a full team committed to simplifying your transaction.
Residential & Commercial Expertise
Smart Investment Strategies
Future-Focused Guidance
Trusted Professional Team
Maximize profit with expert pricing.
Keep paperwork and deadlines organized.
Protect clients with legal expertise.
Preferred
Mortgage Specialists
Simplify financing for faster closings.
Showcase homes and engage buyers.
Promote listings with targeted campaigns.
Provide trusted repairs and improvements.
Operations Manager
Ensure smooth process from start.
*The Townsend Realty Group Advantage: Strength in Numbers
Enjoy one-on-one attention from every team member—agents and assistants included.
Rely on a seasoned team to manage your sale from start to finish.
Showcase your home with custom magazines, striking signage, social media ads, and a dedicated property page.
Maximize your profit with expert offer negotiations and precise contract preparation.
Stay informed with regular updates on marketing results, new listings, price changes, and strategy adjustments.
Rest easy knowing we’ll attend closing to ensure every detail is handled and your expectations are met.
Recognized at Keller Williams Realty Partners. Top 4% Producer
Ranked among leading agents in the region. Top 15% in Southeast
Luxury Agent Status
Earned distinction across the Southeast market.
Served 4 of the last 5 years. Agent Leadership Council
Residential and commercial property expertise. Licensed Appraiser
Trusted experience delivering real results. 750+ Families Helped
Dedicated Agent – A full-time professional by your side.
Personalized Page – Your property, showcased beautifully online.
Always Available – Your agent is there for questions, updates, and support.
Personalized Consultation –Tailored guidance designed for your unique needs.
Local Expertise – Connections and insider knowledge at your fingertips.
Expert Negotiators – Skilled guidance to help you secure the best deal.
Seamless Closing – A tailored, stress-free experience from start to finish.
-From agents to admin, every detail is handled with care.
Years of shared expertise working in your favor.
Skilled professionals bringing real impact to every transaction.
A tight-knit team that treats you like family.
Marketing Director
Degree in Marketing
Creative strategies that grow our brand
Oversees listings, inventory, and daily operations
Trusted Partner
Contract-to-close experts
Business solutions you can count on
Ensures smooth, stress-free transactions
Brody Office Mascot & Guard Dog
Always on duty (and ready for belly rubs)
Brings loyalty, energy, and joy to the office
Beloved by clients and team
Why Most Homes Don’t Sell Fast — and How We Fix It
When a home lingers unsold, buyers assume it’s overpriced and make low offers.
After showings, buyers hesitate — and delayed offers are usually lower offers.
Our powerful marketing sparks curiosity and gets your home in front of more eyes.
“Coming Soon” campaigns build urgency — buyers don’t want to miss out.
We use smart negotiation strategies that push buyers to offer their best. Save Thousands in Repairs Our repair model helps you
Your home is featured on Zillow, Realtor.com, and over 750+ top search sites.
Visibility your home is marketed day and night, ensuring no buyer misses it.
We host open houses designed to maximize exposure and buyer interest—both virtually and inperson.
Show-Ready Guarantee: We guide you to prepare your home for maximum appeal.
Stress-Free Experience: You relax while buyers tour and connect freely.
Fast Feedback: Within 24 hours, you’ll get valuable insights from attendees.
A picture is worth a thousand words. That is why we use a professional photographer! They will capture all the unique features of your home to stand out.
We’ll create a dedicated page for your home and share it with buyer agents, so they can showcase your property’s unique features directly to their clients.
Showcase your home on a custom webpage designed to impress buyers and their agents.”
Social Media is a crucial step to getting your home sold, and our social media presence is growing every day, which means your h t i f t f
We use Facebook, Instagram, and other platforms to showcase your home daily, driving more eyes and more offers
A "For Sale" sign will be displayed on your property. Install a highly secure electronic lockbox, Supra, at the front entrance.
A rider with property information will be attached to the "For Sale" sign. Capture high-quality professional photographs of both the interior and exterior of the home.
MLS Listings Tailored to Capture the Interest of Buyers and Agents
Establish ShowingTime to facilitate the coordination of showings with property owners and fellow agents. We collect feedback from agents following showings to enhance our outcomes. You will receive prompt updates that include performance results and feedback.
Regular market analysis ensures you stay informed and maintain a competitive edge.
A skilled copywriter will create compelling content for your property.
A copy of your MLS listing will be sent to you via email for your review.
A personalized digital brochure highlights your home for both buyers and agents. The listing will be featured on our premier website, complete with its own personalized page.
Launch Facebook and Instagram campaigns that highlight the home.
Initiate an SEO campaign that drives traffic directly to your single-property website.
A retargeting campaign effectively attracts more buyers to your listing.
Receive and evaluate all purchase contract offers submitted by buyers or their agents.
Verify the buyer's pre-qualification by reaching out to the loan officers.
Negotiate all proposals on behalf of the seller. Effective negotiation guarantees that your terms are communicated clearly. Promptly record and deposit the buyer's funds into an
Track the loan processing all the way to the underwriter.
Reach out to the lender on a weekly basis to confirm that the processing is progressing as planned.
Convey the seller's final approval regarding the buyer's loan application. Ensure accurate home value by scheduling a professional
If necessary, supply the appraiser with comparable sales utilized in market pricing. Monitor your appraisal to guarantee precise
Encourage the seller to challenge the appraisal report if it appears to be too low.
Coordinate the closing process in collaboration with the buyer’s agent and the lender.
Make sure that all parties possess the necessary forms and information required to finalize the sale.
Choose the most convenient location for the closing.
Confirm the closing date and time, and inform all relevant parties.
Collaborate with the attorney to address any title, easement, or boundary issues as necessary.
Guide Buyers Through the Final Walkthrough for a Smooth Sale.
Investigate all relevant prorations, including taxes, HOA fees, utilities, and any other applicable charges.
Request the final closing figures from the closing agent, whether it be an attorney or a title company.
Receive and thoroughly examine the closing figures to guarantee their accuracy.
a "Homeowners Warranty" if applicable.
Transfer the earnest money deposit from the escrow account to the closing agent.
Coordinate the closing process with the seller's upcoming purchase to address any timing issues.
Ensure a smooth process with no surprises, so you receive the full proceeds at closing.
Refer sellers to pre-vetted agents in their desired destination, when relevant.
Change the MLS status to SOLD. Be sure to include the sale date, price, selling brokerage, agent ID numbers, and any other relevant details.
A beautifully staged home makes the right first impression—and attracts the right buyers.
Showcases your home’s best features
Makes rooms look bigger, brighter, and more inviting
Helps buyers picture themselves living there
Drives stronger offers faster
Your home stands out online, looks stunning in photos, and creates instant emotional connection during showings.
Follow these proven tips to highlight your home’s best features in photos.
Clear stacks of mail, bills, and magazines
Hide pet bowls, crates, and litter boxes
Wipe glass doors & windows until spotless
Replace burnt-out bulbs, turn on all lights
Put toys & shoes out of sight
Clear driveway (no cars visible)
Hide trashcans, roll up hoses
Tidy yard: trim plants, rake leaves, mow, edge
Wash and put away dishes
Neaten deck & patio furniture, sweep walkways
Remove magnets/ papers from refrigerator
Clear countertops of food, dishes, towels
Make all beds crisp and neat
Put laundry away and declutter surfaces
Bathrooms: Remove shampoos, razors, and clutter
Hang towels neatly on bars/pegs
Close toilet lids
Keep counters clear (only décor or hand towels)
Clear out shower items
Living Room: Put away remotes and electronics Fluff pillows and straighten furniture
Simple steps to make your home unforgettable for every buyer.
No TRG representative present
Buyers tour comfortably, no pressure.
Leave interior doors ajar
Creates easy flow between rooms.
Maximize natural light and openness.
Lets buyers imagine living there.
Turn on all lights
Bright homes feel warm and inviting.
Keep belongings safe and secure.
Your current home can be your down payment for the next one. No need to wait with our exclusive offer. Use your current house’s equity and move on!
1.Get Approved
Know exactly what you can afford before you shop.
2. Make a Homeward Offer
Stand out with a competitive cash offer on your dream home.
3. Win the Home
Secure your new home with confidence and less stress.
4. Move In
Enjoy your new space right away no waiting, no worries.
5. Sell Your Existing Home
Sell for top dollar on your timeline, without pressure.
Easily finalize ownership once your old home is sold.
36 Families Served
36 dreams turned into new homes.
18 Homes Sold in Under 7 Days
Faster sales, smoother moves.
15 Sales with Multiple Offers
Clients gained topdollar results.
$16M+ in Closed Volume
Proven results you can trust.
4 Client Events Hosted Events that build lasting relationships.
5 Local Charities Supported Giving back to the community we love.
At Townsend Realty Group, we believe real estate is more than homes—it’s about people, families, and communities. That’s why giving back is at the heart of what we do.
Partnering with Children’s Haven, we support foster children impacted by abuse and neglect bringing hope, health, and brighter futures.
Rolling up our sleeves to build homes, distribute food, raise funds, and spread joy serving our community when it needs us most.
We invest in education across Cherokee County, providing support for teachers and students because strong schools create stronger communities.
What can I say about Tom and Bethany Townsend? They have been with us for 2 houses now. They would meet with us just to talk and advise on even if we should sell.
When it was time to sell and buy, they were all business. No pressure at all, and compassion to our changing needs. They were sensitive to what we were looking for and they brought the right people to our home.
Both of our homes sold quickly, and we found a great home to live in. Jane and Kaela are great to work with and speedy in communication.
-Karl Barbour
Got the best price on our new home. Tom did a great job in selling our home and helping us find a new one.
His knowledge of current market trends helped us price our home and helped us get the best price on our new home!
I have worked with many realtors over the years and haven't always been pleased with their services. Our new non-profit business required a commercial realtor to find a property to lease & I was fortunate to find Tom Townsend.
He's an extraordinary realtor - he's kind, responsive, knowledgeable & professional!! Thanks again
Tom was very professional and knowledgeable in the real estate field. He provided a professional photographer to take pictures and had the property advertised in several social media outlets.
I would definitely recommend and use his expertise again in the future.
Yes No
Yes No
The right questions ensure you get maximum value for your home.
Do you place my home on 3 MLSs, including the international MLS?
Do you offer a 72 hour sold program?
Do you have a dedicated listing assistant?
Do you have a dedicated closing assistant?
Do you send personalized letters to my neighbors?
Do you include professional photography and drone footage?
Do you include a professional virtual tour?
Do you proactively contact agents who have clients that receive my listing through the MLS?
Do you offer staging and do you feel my home needs it?
Do you pre-screen every buyer before each showing?
Do you have a large "arm hanging" sign?
Do you market my home on all social platforms?
Do you create a professional bound home presentation book? Yes No The right questions ensure you get maximum value for your home.
Do you provide weekly activity reports?
Do you only work with sellers so you are 100% focused on my needs?
Do you have a dedicated person(s) to answer buyers inquiring about my home so they don't move on to another listing?
Do you contact over 1,000 out of the area agents per month about buyers looking in my area?
Do you offer to be present at all showings, if beneficial?
Do you offer an option for me to buy before I sell?
Are you in the top 5% of all agents within your office?
Do you have a network of vendors that you coordinate any services I need to have completed?
Do you provide customized appraisal packets for the appraiser?
Do you have the ability to provide a net profit for me, right now?
Do you have a program if I want to sell off market?
