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Westlake provides a superior quality of life through excellent municipal service delivery and world-class education.
Westlake will continually preserve its unique charm and natural beauty, promoting a vibrant community and cultivating strategic partnerships with residents and corporate stakeholders.
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Westlake leaders and employees value:
In 2025, we continued our steady progress toward making Westlake truly “Distinctive by Design.” This year was not about change for its own sake, but about honoring our identity while thoughtfully shaping our future.
Through last year’s strategic planning process, residents spoke clearly: we value Westlake’s pastoral vistas the open skies, rolling landscapes, and sense of calm that define our character At the same time, there is a strong desire for vibrant commercial development restaurants, retail, and services that support daily life and bring neighbors together In response, we have embraced a balanced vision: guiding commercial growth along our highways while preserving the pastoral beauty at the heart of our community. With care and discipline, growth and preservation can coexist.
Over the past two and a half years, Council and staff have taken deliberate steps to secure Westlake’s future through thoughtful development Much of this work has occurred behind the scenes Staff have refined ordinances, modernized procedures, and strengthened standards to ensure every project reflects the excellence our community expects As a result, we have approved eight new residential developments and six mixed-use commercial projects, all while seeing a meaningful reactivation of the Entrada development. Today, more residential and commercial activity is underway than in many years an encouraging sign of renewed vitality.
We have also partnered with Hillwood to advance the first phase of Front 44, a transformative mixed-use development scheduled to begin construction in summer 2026 The initial 16 acres will feature a dynamic mix of offerings, with approximately 80 percent dedicated to food and beverage establishments This intentional focus will position Westlake as a premier dining destination while generating essential sales tax revenue to help reduce future reliance on property taxes It is growth designed for both enjoyment and long-term stability.
Our commitment to excellence extends to service We have brought key functions in-house within the Community Development Department to enhance quality and accountability, and conducted comprehensive reviews of our IT and Finance Departments to strengthen performance In 2025, every department aligned targeted initiatives with our Strategic Plan, ensuring daily work reflects our long-term vision
To promote transparency, we are developing a public dashboard to track Objectives and Key Results across departments, launching in early 2026. This tool will provide residents a clear view of progress and reinforce accountability
We remain committed to enhancing medians, parks, trails, and landscaping investments that elevate both beauty and livability I am proud of the team serving Westlake and grateful for your trust and engagement as we preserve what makes our town special while building a strong future together.
As I conclude my first term as mayor, I am proud of what we accomplished in 2025 and optimistic about the opportunities ahead
This past year brought significant growth in Entrada, with more than 20 single-family homes under construction, the groundbreaking of La Cima de Entrada’s 18 luxury townhomes, Ventanas of Entrada's 53-home gated subdivision, and the Hilton Garden Inn We also celebrated the groundbreaking of the b1 Bank branch and office building Cortez Condominiums are nearing completion and will be another beautiful addition to our community
We welcomed Pinstack to the Westlake family, along with Pluralsight and Mike Bowman Century 21, who joined our Solana Terraces offices. Our beautiful Westlake Lifetime Fitness celebrated its first anniversary.
Exciting initial plans for the Front 44 have been shared, and we look forward to announcing additional developments in early 2026
Westlake Academy’s 16th graduating class included 73 students who achieved exceptional academic success The Academy once again earned an “A” Rating from the State of Texas with 98 out of 100 points, and Niche ranked us among the top overall schools in Texas. Facilities improvements included a new synthetic turf field and scoreboard, and we welcomed a record crowd for Homecoming. Our Boys and Girls Golf Teams earned State Championships in the spring, and our Girls Cross Country Team claimed a State Championship this fall, bringing our total to 54 State Varsity Championships in our first 22 years Thanks to a long-standing and generous gift from the Lee Estate, plans are now underway for the Arts & Science addition, which will break ground this June
Building a strong sense of community remains a top priority Events this year included our Fire Department’s Open House, planting Fourth of July flags, the Westlake Military Heroes Run, the Fire Department’s inaugural 9/11 Run to Remember, and the wonderful Westlake Together Tree Lighting. A new highlight this year was the launch of the Mayor Greaves Volunteer Service Program with the Young Men’s Service League (YMSL) Lakes Chapter, a remarkable organization of local mothers and their teenage sons who serve together and foster lifelong habits of service
As our town grows, I believe we must continue to honor the original vision for Westlake. This year, our Town was recognized as a Platinum-Level Certified Scenic City by the Texas Scenic City Certification Program and continues to maintain its designation as a Dark Sky City, protecting the unique character that makes Westlake special
I remain deeply grateful to our Town Council/Board of Trustees and to our incredible staff, faculty, and administration for their dedication. It is an honor to serve as your Mayor and to represent our extraordinary Town and Academy
Scan to learn more about Town Council/Board of Trustees Mayor, Town of Westlake
The Town of Westlake, known as the place where the cross timbers met the prairie, holds tales of settlers from the Peters Colony, Indian treaties signed by Sam Houston, tremendous archaeological treasures, and some of the oldest settlements in North Texas. The region has always been known for its natural bounty, its trade value, and its wonderful people.
The Town of Westlake and Northeast Tarrant County have maintained these distinctions over the years, becoming one of the most desirable and sought-after places to live in America.
Nestled in the DFW Metroplex, Westlake is a Platinum Level Scenic City and home to several corporate campuses as well as many small independent businesses Other developments in Westlake include Solana, a high-profile corporate campus that includes CoreLogic (formerly First American Real Estate Information Services Inc ), Fidelity Investments North Texas Campus, Deloitte University’s learning and leadership development center, and the Charles Schwab corporate campus
+23,000
DAYTIME POPULATION
2,011
RESIDENT POPULATION
15.4
Westlake Academy is a municipally-operated, public charter school serving students in kindergarten through grade 12, located in Westlake, Texas. We are an International Baccalaureate (IB) World School whose mission is to provide students with an internationally-minded education of the highest quality so they are well-balanced and respectful life-long learners.
905 100% 60 $5M+
Students Enrolled College-Bound 2025 Graduates IB Graduates Scholarships Awarded
#1 Elementary in Tarrant County
#14 Best Charter K-12 Schools in the country
#20 Best public K-12 Schools in the country
#5 in Texas for all three levels (Elementary, Middle, and High School)
99.27% out of a possible 100
#131 in the nation
#14 in Texas
#7 in DFW
#28 in terms of Charter K-12 schools only
Retained AP Platinum status for the 2024-2025 academic year.
10/10 overall rating
10/10 College Readiness
10/10 Test Score Rating
9/10 Student Progress Rating
98/100 in TEA Accountability Rankings
Distinctions in:
Academic Achievement in Reading/Language
Arts, Mathematics, Science, and Social Studies
Top 25%: Comparative Academic Growth
Top 25%: Comparative Closing the Gaps
Postsecondary Readiness
The Finance Department is responsible for the oversight and safeguarding of financial resources for both the Town and the Academy. Finance staff sets appropriate policies and processes, plans and monitors budgets, accurately records revenues and processes expenditures, manages cash flow, debt, and investments, and performs annual audits for both entities using different enterprise resource software systems and operating fiscal years. Additionally, Finance staff works with many partners, including other departments, citizens and parents, vendors, regulatory bodies, and governmental agencies, to achieve strategic deliverance of service to each.
Athletic fields were renovated in time for the 2025-2026 school year start.
Architecture and design work began for the expansion of the Sam & Margaret Lee Arts & Sciences building; $3M in funding comes from a donation from the Lee Family Westlake Fire Department ordered a replacement fire engine and ambulance The Academy received the following grants:
WAF Grants: $147,409
Booster Club Grants: $26,721
HOC Grants: $10,289
American Heart Association: $700 Westlake Academy Foundation provided $1,134,415 in Blacksmith donations
Implemented a new enterprise resource platform for the Town’s financials, payroll, and utility billing functions
Implemented a new revenue collection platform for the Academy’s program fees
Approved a tax rate of $0.18500 per $100 of value
Issued $9 5m in debt for the Arts & Sciences expansion and utility improvements
Unmodified opinions for both Town & Academy audits
In alignment with the vision for the future, as articulated in the Comprehensive Plan, the Department of Planning and Development is responsible for the orderly and purposeful development and growth of Westlake. The department achieves this vision by:
• Interpreting and administering land use regulations
Interpreting and administering land use regulations
• Facilitating site plan review and approval
• Proposing and presenting ordinance amendments
Proposing and presenting ordinance amendments
• Issuing permits for approved construction of various
• Processing applications for zoning changes and
Processing for zoning changes and
specific use permits permits
Reviewing and approving
• Reviewing and approving plats
• Inspecting sites and buildings for conformance with approved plans complexities
approved plans
51 single-family homes under review for Westlake Ventanas
18 townhomes under review in Entrada
11 detached single-family homes permitted in Entrada
17 detached single-family homes under review in Villagio
55 single-family homes under review in Solana Hills
Mixed-use building under construction in Entrada with ground floor commercial and residential on upper floors.
Hilton Garden Inn under construction; expected completion 2027.
b1 Bank under construction
Charles Schwab parking garage under construction
Deloitte parking garage under construction
Pinstack opened for business in May 2025.
ADDITION CONSTRUCTION SET TO BEGIN BY APRIL OF 2026. Improvements on the westbound frontage road from Dove Rd to Solana Blvd/ Kirkwood Blvd are complete.
TheCommunicationsDepartmentisresponsibleforleadershipandrepresentationonmattersrelatedto communications,promotion,andcitizen/parentengagementforboththeTownofWestlakeandWestlake Academy.
The department also leads and assists in facilitating: neighborhood town meetings, publication of our community news via the Westlake Wire and also the monthly publication of Stroll Westlake, advertising and press coverage, social media, website development, video presentations, economic development, and various community events and gatherings
350 TOTAL POSTS
6,474
1,457 NEW FOLLOWERS
1.9M TOTAL VIEWS WEBSITE VISITS
1,558
210,447 51
82% AVERAGE OPEN RATE TOTAL FOLLOWERS EMAILS SENT TOTAL FOLLOWERS
53.9K TOTAL VIEWS
293 3,526 289
TOTAL POSTS TOTAL FOLLOWERS
1,528
TOTAL FOLLOWERS
266,194 215
555.4K TOTAL VIEWS 82% AVERAGE OPEN RATE WEB VISITS EMAILS SENT NEW FOLLOWERS
278K TOTAL VIEWS
The Westlake Fire-EMS Department is a values-oriented team committed to preserving life, property, and the beauty of our natural environment through dedication, compassion, and excellence in education, prevention, and emergency response
The department operates on a three-platoon rotating 48/96 schedule, with each shift working 48 hours on duty, followed by 96 hours off Each operations shift is staffed at a minimum with three firefighter/paramedics assigned to the engine and two firefighter/paramedics assigned to an advanced life support (ALS) ambulance.
Successfully moved to the regional industry standard of 5-person minimum each shift (3 positions on the engine and 2 positions on the ambulance).
Ordered a new engine and ambulance to modernize the fleet. The engine will replace a 24-yearold apparatus, and the ambulance will replace a 14-year-old unit, improving reliability and operational readiness.
The Keller Police Department provides full-service support to Westlake including traffic safety and regulation, uniformed patrol operations, community services and education, crime prevention, detention services, animal control services, and public safety dispatch. Additional responsibilities include emergency operations, operations support, and criminal investigations.
1,594
14,306
115
Price per call is $82.72 based on a $1,315,245 services agreement.
Response time to Priority 1 (Emergency) calls in Westlake, from answering 911 in NETCOM dispatch to the officer’s arrival on scene, is 4 minutes and 17 seconds.
Average drive time for officers from being dispatched to arrival on scene is 3 minutes and 45 seconds.
The Town Secretary’s Office strives to communicate openly to residents and customers while providing excellent and efficient customer service to everyone The Town Secretary’s Office prepares governing board agendas and minutes, accepts & processes public information requests; serves as the records custodian, coordinates board and commission appointments and serves as the chief elections officer all the while ensuring compliance with the Texas Open Meetings and Public Information Acts, the Texas Local Government Code and Texas Election Laws.
HIGHLIGHT: Monthly reports for building permits, certificates of occupancy, inspections, and code enforcement violations are posted to the Town’s website, reducing the number of requests for general information and further improving transparency and efficiency.
MEETINGS, AGENDAS, & MINUTES ORDINANCES
The Public Works Department is responsible for maintenance of public water, sewer, streets and drainage infrastructure.
· Completed replacement of High Service Pump #3 & 4 motors and control valves identified in the Pump Station Condition Assessment
· Replaced Influent (Intake) Control Valves at Pump Station, which regulate wholesale purchase water from Fort Worth
· Staff installed 55 new water meters throughout the Town
· Staff partnered with a consultant, and the Town adopted Impact Fees for sustainable growth to fund Capital Improvement Projects
· Completed electrical upgrades to all 4 of the Town’s Sanitary Sewer Lift Stations, as well as cleaned and inspected wet wells
· Ordered 700kw Caterpillar Generator for Pump Station
· Executed Professional Services Agreement for Pump Station Improvements with the consultant
· Stripe Ottinger Road from SH170 to Dove Road
· Stripe Dove Road from Ottinger to FM 1938
· Stripe N. Pearson from Dove Road to City Limits
· Crack Seal Ottinger and Dove and N. Pearson (Same limits as striping)
· Deloitte University-Complete
· Ventanas-Nearing completion
· Block M Town Homes -Nearing completion
L A N D S C A P I N G , S I D E W A L K S , A N D T R A I L S
· Replaced the irrigation well pump at Glenwyck Park
· Joint sealed sidewalk trail in Glenwyck Park
· Median enhancements along Dove Road from Blue Stem to FM 1938
· Median enhancements along FM 1938 from Randol Mill to Dove Road
The Utility Billing Department handles all billing and billing inquiries for services provided by the Town of Westlake, which include residential water, sewer, and trash. The department assists residents and businesses with new service, termination of service, and inquiries about rates and services.
146
685M $7.1M
Transitioned all customers to a new enterprise resource platform, including an updated presentation of the monthly bill, a new payment processor, and a new customer portal. Increased the number of customers using automatic bank drafts by 5.5% and the number using automatic credit card payments by 1.7%. Saw a significant reduction in late payments and outstanding balances due to the continuation of late fee assessments.
Engaged a third party to conduct a utility rate study, incorporating an updated capital improvement and anticipated growth, that resulted in Council approving restructured usage tiers and no changes to base rates, effective January 1, 2026.
The Human Resources Department utilizes a shared services model to provide a diverse array of services to both the Town and Westlake Academy. These services include: all human resource functions, general administrative services, payroll processing, and benefits administration.
Support is offered in partnership with other departments for bidding and purchasing, policy development, and risk management
174 ACADEMYEMPLOYEES
*Includingsubstitutesandvariouspart-timeemployees
45 OVERALL2025HIRES
The Information Technology Department supports both the Town of Westlake and Westlake Academy through a shared services model, providing reliable day-to-day technical support while managing the systems, networks, and security that underpin Town and Academy operations In 2025, the department balanced sustained help desk demand with several significant technology initiatives, including infrastructure modernization, expanded cybersecurity monitoring, physical security improvements, and large-scale device replacements. These efforts ensured systems remained stable, secure, and responsive to the needs of staff, students, and the community.
The IT Department responded to and resolved more than fifteen hundred support requests during the year This total reflects IT tickets from multiple systems, including a dedicated student support platform, and represents the scale of technology usage across classrooms, offices, and municipal facilities
Infrastructure and Connectivity
The IT Department completed major network and wireless upgrades across facilities, improving system reliability, performance, and overall security These improvements strengthened the foundation that supports daily operations and future technology needs
Modern camera and access control systems were expanded to additional municipal facilities, improving visibility, safety, and consistency across locations while simplifying system management and monitoring.
and Classrooms
A significant effort in 2025 involved managing the return and replacement of more than 1,200 staff and student devices at Westlake Academy This work included coordinating logistics, configuring new devices, and completing deployments while continuing to support regular IT operations throughout the year
Technology
The department initiated a phased refresh of municipal staff laptops to improve performance, security, and long-term supportability, laying the groundwork for continued lifecycle management
Protecting Town and Academy systems remained a core focus in 2025 Cybersecurity monitoring emphasized continuous oversight of networks, devices, and user access to identify potential threats early and respond quickly The IT Department reviewed and addressed a limited number of actionable security alerts during the year, with no incidents resulting in data loss, service disruption, or reportable security events.
Continuous security monitoring across systems and devices
Fewer than 100 actionable security alerts reviewed and resolved
No data breaches, ransomware incidents, or service outages
In 2026, the IT Department will build on the progress made in 2025 by continuing to strengthen core systems and support services Planned focus areas include completing remaining phases of municipal hardware replacements, further refining cybersecurity protections and response readiness, and upgrading physical security systems at the Fire Station and Public Works facilities to align with established standards
The Municipal Court serves a vital role in upholding the rule of the law, ensuring due process, and maintaining public confidence in the local justice system During the reporting year, the Court remained committed to fair, impartial, and efficient administration of justice while adapting to changing community needs and operational demands.
Throughout the year, the Court processed a wide range of cases, including traffic violations, ordinance violations, and misdemeanor offenses within its jurisdiction. Despite fluctuations in caseload volume, the Court maintained timely case resolution through effective docket management and consistent application of court procedures
Streamlining internal processes to reduce delays
Enhancing coordination between court staff and law enforcement
Utilizing available technology to improve record keeping, scheduling, and communication
Providing respectful, professional service to the public remains a priority Court staff worked diligently to ensure that individuals understood court procedures, deadlines, and available options Special attention was given to ensuring accessibility for all court users including those with language, financial, or scheduling challenges.
Court operations are supported by dedicated staff who demonstrated professionalism and adaptability throughout the year. Ongoing training ensured compliance with state laws, court rules, and best practices, strengthening the Court’s ability to serve the community effectively
1,838 SPEEDINGVIOLATIONS
644 WARRANTSISSUED
826 WARRANTSCLEARED
$735,245.57 TOTALREVENUE With $368,477.15
3,645
TOTALCITATIO
