Signed & Sealed
765 Notary & Apostille Services Brings Accessibility & Care to Kokomo


From DC Coaters to BTD Tipton, Growth Fueled by Family & a People-First Mission
SUSANNE MILLER BUILDS LIORA SPA AROUND FAMILY, COMMUNITY & SELF-CARE






Signed & Sealed
765 Notary & Apostille Services Brings Accessibility & Care to Kokomo
From DC Coaters to BTD Tipton, Growth Fueled by Family & a People-First Mission
SUSANNE MILLER BUILDS LIORA SPA AROUND FAMILY, COMMUNITY & SELF-CARE
What to look for:
Slow, sluggish drains
Soggy spots on your lawn where your sewer lines are located
Reoccurring clogs a ecting
multiple drains
Foul sewer odors
Someone recommended that your drain is damaged or needs to be replaced
Drains back up because there is a problem with them. Some pipes are just old, rough and falling apart and tree roots are infiltrating through breaks. Other lines are smashed by the directional boring of gas, electric and fiber optic lines. Then there are the pipes that are installed wrong or get damaged during construction.
How can All-Pro Plumbing help?
We’ll identify the issues
Assess root infiltration, breaks and damage to the line
Find the option that’s best for you & your budget
What solutions are available?
Drain Maintenance program
Excavation
Point Repairs
CIPP aka TRENCHLESS SEWER LINE REPAIR!
Trenchless Sewer Repair and Point repairs are an economical and e cient alternative to traditional excavation.
The entire pipe or portions of the pipe are restored to “better than new” condition without the mess of digging up the entire landscaping or foundation. Repairs can be completed under driveways, patios, landscaping or under your homes foundation.
PUBLISHER KIM SENKUS kim@townepost.com (317) 501-1743 KEY CONTRIBUTORS
NATALIE PLATT
TOWNE POST NETWORK, INC. FOUNDER,
TOM BRITT tom@townepost.com (317) 496-3599 PRESIDENT JEANNE BRITT jeanne@townepost.com (317) 810-0011
CHIEF OPERATING OFFICER ERIN TURK CREATIVE DIRECTORS VAL AUSTIN TONI EADS EDITOR JOSH BROWN
TOWNE POST NETWORK, INC. 8800 North Street, Suite 117 Fishers, IN 46038 Phone/Text: (317) 810-0011
CONTACT
With 40 years of experience, Ruoff Mortgage has been helping people discover, finance, and move into their homes of their dreams. Let us help you with your home-ownership journey.
Contact me today to get started.
Going to college as an adult can open new doors and create lasting change. Whether advancing your career or pursuing a passion, higher education equips you with the skills to succeed. Adult learners bring experience and focus, enriching the classroom. It’s never too late to grow—take the first step toward the future you envision.
Ready to take the next step?
Schedule a campus visit, explore our program offerings, and apply today. Classes start October 27. Scan the QR code or visit IvyTech.edu/Kokomo to get started.
3-4, 10-11, 17-18, 24-25
KOKOMO CORN MAZE
Temple Baptist Church, 1700 S. Goyer Rd, Kokomo
5-7:30 p.m.
10/3-10/4 Free Carmel Apple Nights
10/10-10/11 Free Cotton Candy Nights
10/17-10/18 Free Funnel Cake Nights
10/24-10/25 Free Corn Dogs + Petting Zoo Nights
Downtown Kokomo
5:30-8 p.m.
There’s going to be giant Halloween party in downtown Kokomo, and you are invited! Dress in your favorite costume or spooky apparel and enjoy trick-or-treating at some of your local businesses and booths. Don’t forget to enjoy all the other Halloween festivities happening all evening long! Spooky family-fun will be available from 5:30 to 8 p.m. Afterwards, grown-up ghouls and goblins can come out for First Friday After Hours.
4
2025 WALK TO END ALZHEIMER’S
Foster Park, 721 W. Superior St, Kokomo
9:00 a.m. Event Opens, 10:00 a.m. Ceremony, 10:30 a.m. Walk
CEMETERY WALK
Crown Point Cemetery, 1101 E Sycamore St
Attendees will be led through the cemetery as they interact with actors playing various historical figures buried there. For more information, call 765-452-4314 or visit howardcountymuseum.org.
Kokomo Family YMCA, 114 N Union St, Kokomo 10 a.m.
This family-friendly 5K & Monster Mini Run/Walk is packed with thrills for all ages. Enjoy bounce house fun, meet & greet with Bluey + Bingo, run with Batman, candy crawl, costume contest, face painting, live DJ, pizza and more. Even pups are welcome. Costumes encouraged.
Find more information on Facebook.
Jackson Morrow Park, 4200 S Park Rd, Kokomo 3-8:30 p.m.
Activities include vendors, a bounce house, face painting, hay rides, costume contests and more. The trail walk from 6-8:30 is a haunted house-themed event that takes place on the Jackson Morrow Park walk path and will feature jump scares, flashing lights and fog machines. Admission is free and children under 12 must be accompanied by an adult. Contact 765-456-7275 for more information.
GHOULS AND
TRUNK OR TREAT
221 W Main St, Greentown 10 a.m.-6 p.m.
Food trucks, games, prizes, contests, and much more. Sponsored by Greentown Main Street Association.
3401 S Webster St, Kokomo 2-5 p.m.
Carnival style games, candy for the kids, free food, photo booth and more!
Sept. 27
HORTON’S HOME & GARDEN AUTUMN MARKET
112 S. Main St.
9 a.m.-4 p.m. 765-675-2013
URBAN HOMESTEAD’S
SIXTH BIRTHDAY BASH114 E. JEFFERSON ST. 10 a.m.-4 p.m.
Sept. 27
HIPPIE FEST
Tipton County Fairgrounds
Oct. 3
FIRST FRIDAY
Downtown Tipton 5 p.m.
Cruise-In with Music and Food Trucks with Jackwagons Car Club. Extended shopping hours, Local shops and cafes will be open for a unique shopping experience
Oct. 4
TIPTON MAIN STREET ASSOCIATION 2ND ANNUAL HALLOWEEN BASH
101 E Jefferson St
6-10 p.m.
A spooktacular night of live music, costumes, community fun and festive fall flavors in downtown Tipton!
Writer / Natalie Platt
For notary Ashley Curella, every signature carries significance — closing a home, granting authority or setting an estate plan into motion. These pivotal moments often require a steady hand and extreme attention to detail. Curella, founder of 765 Notary & Apostille Services, delivers both.
Born and raised in Kokomo, Curella and her husband are lifelong residents. Together, they raised four children and now have two grandchildren. A graduate of Kokomo High School and Indiana Business College with an associate degree in business administration, she brings more
than 20 years of experience in business administration and customer service.
“Working with the public in our community has always been important to me,” she says.
To better serve Kokomo, Curella didn’t start with a business plan — she started with a need.
“I really did not set out to start a business,” she says. “I saw getting my notary commission as a way to fill a gap in our city. There are not many viable options to have important paperwork notarized outside of business hours, and it is
especially hard for those with mobility and transportation issues.”
Six months after earning her commission, community demand pushed her into full-time work. That evolution became 765 Notary Services, which has since expanded into a network of notaries offering flexible solutions.
“Little did I know, notary work could get complicated,” Curella says. “There are multiple trainings, certifications and insurances needed to ensure we can handle every situation.”
TODAY, 765 NOTARY OFFERS COMPREHENSIVE SERVICES:
• Mobile & On-Demand In-Person Notarization across North Central Indiana. At your home, office or even your favorite coffee shop, a certified notary will meet you where it’s most convenient.
• Remote Online Notarization for clients statewide and across the U.S. With just a smartphone or laptop, valid ID and debit or credit card, you can connect with a notary within minutes or schedule ahead.
• Apostille Services for documents requiring international authentication. These services handle documents from any U.S. state efficiently to meet global requirements.
• Loan Signing for mortgage lenders, title companies and signing agencies. A notary ensures that all loan documents are signed and notarized correctly.
• Mobile Fingerprinting and FBI Background Checks
NEEDS FOR NOTARY SERVICES INCLUDE:
• Real Estate Closings & Loan Packages — each page verified for accuracy and legal compliance.
• Powers of Attorney — validating intent and identity in weighty decisions.
• Wills & Estate Planning Materials — from wills to trusts, ensuring documents stand under scrutiny.
• Health Care Directives — providing peace of mind in future medical planning.
• Affidavits & Sworn Statements — binding documents often required for courts, claims or legal processes.
• Apostilled Documents for International Use — marriage certificates, diplomas and vital records needing global recognition.
765 Notary & Apostille Services offers 24/7 availability and works around clients’ schedules to ensure no signing slips through the cracks.
“The heart of any successful business is the customer,” Curella says. “Whether you’re notarizing documents or selling handmade candles, your goal should be to make someone’s day easier or more enjoyable. When you focus on adding real value, your business becomes more than a transaction. It becomes memorable.”
For Kokomo residents, that approach has turned 765 Notary Services from a convenience into a community asset.
You can reach 765 Notary & Apostille Services at 765notaryservices.com, by emailing info@765notaryservices.com, or by calling 765-631-1755. Online appointment booking is also available on the website.
Writer / Natalie Platt
Liora Spa owner, Susanne Miller, is a Kokomo native. Long before she became the owner of Liora Spa, Susanne was just a girl growing up – playing on the trails and climbing trees at Highland Park, enjoying slushies at the ballfields.
Raised by her Grandma Trudy, with additional influence from weekends spent with her Grandma Violet, Susanne has always been surrounded by family in the Kokomo area and stays grounded in the values that shaped her life. She learned early, care isn’t just something you receive, it’s something you show up with every day. She credits her grandmothers, mentors and professors for reinforcing her resilience and compassion.
“Family and community are everything to me,” she says. “That’s where I come from. It’s at the heart of what I bring to Liora Spa.”
So, it only makes sense she opened a business in her hometown — the same place that raised her. A graduate of Kokomo High School and married to her business partner and high school sweetheart of 32 years, she and her husband have four children and four grandchildren — all of whom also live in Kokomo.
After years in health care, as a registered nurse and health care administrator, Susanne left her traditional career to plan and create a space where self-care could be genuinely restorative.
“Last year I became interested in massage therapy for pain management, stress relief and relaxation,” says Susanne, who is also a licensed nurse. “Not long after, I learned assets from a local business were for sale and purchased them.”
In spring of this year, she opened Liora Spa, a new, independent business focused on delivering elevated and
transformative wellness experiences.
Susanne notes owning a business isn’t easy — faith, family and friends have helped the new business owner through the challenges. The name Liora means “light” – a fitting choice for a business raising standards and helping people reconnect with themselves.
People come to spas for many reasons –pain relief, stress relief, healing, beauty,” Susanne says. “We take those reasons seriously because we know the importance of confidence, peace of mind and the ability to show up fully in life. That’s why everything we do is grounded in kindness, integrity and professionalism.”
The team is dedicated to continuous improvement in providing an elevated experience with a focus on professionalism, care and client satisfaction.
“At Liora Spa, we don’t just offer services — we strive to offer a
new level of care,” Susanne says. “Our guests feel that difference the moment they arrive.”
The spa offers a wide variety of quality services to fit self-care needs. Experienced staff will help you determine the best services for your goals and deliver the kind of quality you expect from a professional spa and salon.
Liora Spa is designed to make your experience enjoyable and leave you feeling relaxed and rejuvenated, with services including:
• Massage treatments (relaxation, therapeutic, deep tissue, lymphatic drainage, sports, pregnancy safe/prenatal)
• Eyelash extensions (full sets and fills)
• Lash lifts & tints
• Brow lamination & tinting
• Manicures and pedicures
• Skin care services for men and women (custom facials, dermaplaning, microdermabrasion, LED/Light therapy facial)
• Waxing
• Hair salon and Barber services
Customers can also buy products at Liora Spa, including items from popular lines like Dermalogica skincare and Balm of Gilead healing balms, creams and oils.
Her advice for anyone starting a business is to stay open to learning, trust your instincts and know every problem has a solution, though some take longer to find. Staying focused –while being willing to adjust – will guide you to success.
You can find more information on the spa at lioraspa.com and can book an appointment online or by calling 765-455-0570. The spa is located at 4027 S. Webster St. in Webster Plaza.
BLONDIE’S COOKIES MARKS FOUR DECADES OF FAMILY, FLAVOR & COMMUNITY
Writer / Natalie Platt
orty years ago, in September 1985, Brenda Coffman opened her very first Blondie’s Cookies in Kokomo’s Markland Mall. She was just 21, full of ambition and ready to see if her recipes could stand up in the retail world. At a very young age, Coffman — “Blondie” — loved to bake cookies, and of course, eat them too.
She was born in rural Indiana and grew up on a farm in Galveston. Her father, Birdie, was a schoolteacher, football coach and her superhero. Her mother, Betty, was a loving homemaker who cared deeply for her family. Blondie and her sister, Beverly, always came home to a wonderful meal and many desserts. As soon as Blondie was big enough to help her mother in the kitchen, she learned how to make cookies.
Baking quickly became one of her greatest passions.
Today, Blondie’s has grown into eight retail stores across Indiana as well as five other divisions: mail-order shipping across the United States, fundraising for organizations to sell Blondie’s products to raise money, wholesale options for other businesses to expand their product lines to their customers, 3rd party delivering services such as DoorDash, GrubHub and UberEATS, and a new party room located at their company headquarters in Greentown.
Now living in Kokomo, Coffman raised two children here and is the proud grandmother of four.
“My favorite job that God has given me is being a grandma,” she says.
Her roots in Howard County run deep, and so does her loyalty to the community that helped her build a business from scratch.
This fall brought another milestone — celebrating 40 years of Blondie’s Cookies and a relocation within the Fashion Mall at Keystone. Blondie’s has operated in the mall for 25 years, but the lease required a move to the other side of the property. For Coffman, being asked to stay was validation.
Longevity is not something Coffman takes for granted. Cookie
competitors have popped up in recent years — Insomnia, and others. Some arrived with splashy marketing, then faded as quickly as they came. Coffman says the difference comes down to quality.
“We love competition because it makes our cookies shine brighter,” she says. “We bake from scratch and make 28 to 30 varieties every day. We’re always thinking about our customers and what they want.”
That idea — the three Ps of Blondie’s, as Coffman calls it — guides the business: product quality, people service and presentation of store and staff. Customers can pick from a wide range of gift boxes, trays, cookie cakes and towers. Leftovers are donated nightly to local charities, a practice in place since the beginning.
“It would be cheaper and easier to throw them away, but that doesn’t meet our core values,” Coffman says. “Being part of the community is who we are.”
The community is also at the heart of Blondie’s Greentown headquarters, which now houses the company’s office, a small retail
shop and a 75-seat event center. The building has become a gathering spot, hosting celebrations while preserving the history of the little town where Coffman rooted her operations and proudly gives back.
As the family business continues to evolve, Coffman’s niece manages marketing, the Greentown event space and major divisions like mail order and wholesale. Coffman hopes her own children may one day step into leadership, though both currently have careers of their own. The Coffman children grew up surrounded by the company and understood the weight of a family business.
“Good is not enough,” Coffman says. “That’s our motto. You always have to have goals and strive for the next level.”
Her resilience has carried the business through ups and downs, including moments when Blondie’s nearly closed. She remembers sitting at the kitchen table with her husband, the company’s CFO, as bills piled up. Instead of quitting, they doubled down on their values, expanded into new divisions and pushed forward. A turn on Shark Tank helped boost national awareness, and mail-order sales grew from a trickle into a steady stream.
But for Coffman, the heart of Blondie’s isn’t found in sales charts or store counts. It’s in moments when cookies bring comfort. She recalls being on a plane years ago when she offered a little boy a Blondie’s
cookie. His mother burst into tears. The family had just lost the boy’s twin brother after months of care at Riley Hospital for Children in Indianapolis.
“She said our store across from Riley was the only thing that got her through the last six months,” Coffman says. The memory still chokes her up.
That kind of connection has kept Blondie’s steady while trends come and go. For many in Kokomo, the shop is woven into childhood mall trips and family traditions. Now, a second generation of kids is discovering the same treat.
“Novelty is fun for a first-time visit,” Coffman says. “But we depend on return business, on being there for families day after day.”
Forty years in, Blondie’s Cookies is still about simple things done well — committing to baking cookies that people love.
Blondie’s Cookies has eight Indiana shopping mall locations, including Markland Mall in Kokomo, Keystone Fashion Mall and Castleton Square Mall in Indianapolis, Greenwood Park Mall in Greenwood, College Mall in Bloomington, Glenbrook Square Mall in Fort Wayne, University Park Mall in South Bend, and Greentown. You can find more information at blondiescookies.com.
ARK MINIATURE THERAPY HORSES BRINGS COMFORT & CONNECTION TO KOKOMO
Writer / Natalie Platt
Jenny Hancock didn’t set out to run a nonprofit with 11 miniature horses, four miniature donkeys, and a farm full of goats, sheep and even a peacock. Her path began in ministry, but a personal family struggle steered her in a new direction.
“My dad had Parkinson’s disease,” Hancock says. “By 2018 he was stumbling and couldn’t take his dog for walks anymore. I started
researching ways animals could help people with mobility issues, and I came across therapy horses.”
Around that time, Hancock’s daughter was taking horseback riding lessons. Sitting at the barn, she noticed how the trainer worked with both horse and rider, and the idea clicked. She decided to give it a try for her father and brought home her first miniature horses,
Cheyenne and Petunia.
“They brought him a lot of joy,” she says. “Even when he didn’t feel comfortable walking with them, they’d come onto the porch and keep him company.”
Her father passed away in late 2019. Hancock wanted to honor him by sharing the comfort her animals had given him. She began researching therapy horse programs and trained to become a certified miniature therapy horse handler in 2020, expanding their herd to five miniature horses and eventually developing their nonprofit, The Ark. But that came only after a setback: COVID-19.
“It shut everything down,” Hancock says. “We couldn’t go into nursing homes, hospitals or schools. It delayed our certification, but we kept working at it.”
Eventually, the fully mobile program began serving children and adults of all ages through animal-assisted activities. Every visit is designed to bring positive mental, physical and emotional benefits. At the same time, the horses themselves are given a second chance. Many have been rescued from neglect or abandonment and now thrive in their new roles.
At first, the work was personal for Hancock — a passion project to honor her father.
“It was just my husband and me funding everything,” she says. “But by 2022, we realized we needed to become a 501(c)(3).”
Drawing on her background in accounting, Hancock filed the paperwork herself. Right before Christmas, the approval letter arrived.
“It was the best present I could’ve asked for,” she says.
Today, The Ark travels within about 30 miles of Kokomo. The animals sit patiently with students at Hopebridge, help at-risk kids through a partnership with Narrow Gate Horse Ranch, and brighten afternoons for seniors living in care facilities. The Ark also appears at schools and nonprofit events to make ordinary moments special. Additionally, they take part in community events like the Kokomo Christmas Parade, where last year they walked 10 miniature horses through downtown.
The group doesn’t charge for visits. Instead, they suggest a donation, which supports the animals’ care.
Sunday morning at 10:30 AM and Monday evening at 6:00 PM for Bible Study
“Nobody’s ever turned us down,” Hancock says. “People are very generous, and every bit goes back to the animals.”
The Ark has grown beyond horses. Sheep, goats, rabbits, donkeys and the resident peacock all play a role. The animals visit churches for VBS programs, schools and community centers. Hancock says one of her favorite visits was to Second Missionary Baptist’s summer program.
“A lot of those kids had never been around farm animals,” she says.
Special needs children hold a particular place in her heart. At one autism center, a horse that had been restless during training became calm and attentive the moment the children arrived.
“He stood perfectly still the entire time,” Hancock says. “It’s amazing how animals can sense what people need.”
The farm itself has become part of the mission. Open farm days
are planned, and families can schedule visits through the group’s website or Facebook page. Volunteers are welcome, and 100% of donations go toward animal care. Hancock also partners with the Kokomo Area Career Center. Veterinary science students visit to learn hands-on skills like trimming hooves and giving shots.
Looking ahead, Hancock wants to expand the farm’s sensory activities for children, building on a recent Eagle Scout project that created a goat playground with interactive features.
The work is demanding, but Hancock says the reward is clear.
“When you see someone light up because of these animals, it makes everything worth it,” she says.
You can contact The Ark Miniature Therapy Horses about scheduling a visit or volunteering at 765-434-3132 or at jenh915@ gmail.com. Additional information can be found on their Facebook page (@TheArkTherapyAnimals) or Instagram (@the_ark_ therapy_animals). The Ark is located at 7658 W 00 NS in Kokomo.
AMBER
JORDAN
KOKOMO
ANTIQUE
MALL
What happens after you retire? Snowbird?
Bird Nerd? Or what retirement?
“I want to travel! We love visiting new places and exploring the food, shopping and culture. The times we are not traveling, we want to spend with our kids and grandkids.”
If your business had a theme song, what would it be?
“The Addams Family theme song. Most of my staff consists of family or those who are considered as such. We embrace the unique as it is part of the vibe we have, so the staff shouldn’t be any different!”
Did this all turn out how you thought it would or does everything look different running your business? How?
“Things rarely go as planned, ever. You have to be fluid and open to change and be able to roll with all the punches along the way. Life is too short to be too serious, be focused but don’t sweat the small stuff.”
Did this all turn out how you thought it would — or does everything look different now that you’re running your business? How?
“I always knew Fierce Yoga was meant to be something bigger than just me — a space for more than just movement, but true transformation. I envisioned a strong
community, and that vision has absolutely come to life. What I didn’t anticipate, however, was the beautiful partnership that would grow alongside it. Midwest Modalities has become an extension of that same mission — offering a depth of healing and love that complements Fierce in the most powerful way. Together, we’re holding space for the community to rise, and it’s more magical than I ever imagined.”
What’s one thing you thought would be glamorous about running a business but turned out to be glorified chaos?
“In the early months after opening, the response from the community was incredible — overwhelming in the best way. I remember one especially busy night where I introduced myself to the same person three times! That moment made me laugh, but it also showed me just how intense the pace can be when you’re holding space for others. The “glamour” quickly gave way to late nights, long hours and a beautiful kind of chaos. But I embraced it — and kept going — because the mission was always worth it.”
What business in the area would you recommend, besides your own, of course? And why?
“There are so many incredible women in business in our community, and I do my best to support them all. A few that I deeply admire include Rachel Fernung at Tri-County Vet Clinic, Heather Hunt at Skinology, and Margoret Dorothy at The Wellness Garden. These women lead with heart, strength and authenticity — and their work reflects the love they pour into it every day.”
How do you foresee your business changing over the next five years? Both as an industry and your personal business?
“Statistics are showing us that the spa and massage industry is poised to strike a fascinating balance: growth powered by technology and efficiency, renewed value in human connection, and an expanded canvas of wellness modalities. At Healing Hands, we actively engage in modality-specific continuing education and leadership opportunities to ensure that we steer our spa toward a future where cutting-edge experiences and compassionate service coexist, creating transformative value for both clients and practitioners.”
What radio station plays throughout the office? Or what kind of music?
“Our team loves music! We play ASMR/ ambient videos in our lobby to embrace our guests as soon as they walk in the door. Each service room plays ambient music (without lyrics) that features subliminal binaural beats and soft, natural ambiance throughout the services provided. We also offer options for our neurodivergent guests who may prefer a more sensory-friendly environment!”
If your business had a theme song, what would it be?
“For myself, it would be “A Million Dreams” from The Greatest Showman. As a business owner, dreaming is the spark that drives me, and sharing that spark with my team and guests is my mission. There is always something new on the horizon of natural health and self-care, as well as how we, as service providers, bring our skills to our guests.”
How do you foresee your business changing over the next five years? Both as an industry and your personal business?
“I’m excited that the next five years promises exponential growth and interest in careers in the trades and a deepening respect for tradespeople! With that, we’ll maintain focus on growing and supporting our current Team and continue to recruit and actively train the most dedicated,
knowledgeable experts we can find to take care of our customers and their families.” How do you plan to grow with technology? Like do you embrace AI or are you sticking to your guns and keeping the file cabinets and fax machine?
“We’ll actively grow with and embrace technology — using it to make the lives of our customers and team easier, but we remain committed to maintaining the friendly, personal interactions and attention our customers enjoy and appreciate.”
What advice would you give your startup self?
“Remember, all change is good if you allow it to be. I believe we win or we learn, either way we grow. There are so many challenges that occur daily, and some of them hit really, really hard. When that happens, feel the pain for a moment, then embrace the change and grow from it!”
Did this all turn out how you thought it would or does everything look different running your business? How?
“For the most part running my own business has turned out to be what I thought it would be. The backside of the business is a little challenging at times, but I love the creative side and the wonderful people I
7,000 SQ. FT. OF ANTIQUES, VINTAGE, ARTISAN & MORE! Located at 121 W Sycamore St, Kokomo, IN 46901 / Open Tuesday-Sunday llam-6pm
meet who support my small business.”
What radio station plays throughout the office? Or what kind of music?
“We definitely love the Frank Sinatra ambience as our music choice. Occasionally, we listen to the Christian station for uplifting energy. During the Christmas season, holiday music adds joy to a festive shopping experience.”
What was your “I need to quit my job and be my own boss” moment? And did it involve wine or tears (or both)?
“My ah ha “I need to quit my job and be my own boss” moment was when my mom passed away. I realized that life was too short not to pursue my dream. It didn’t involve wine or tears, just determination.”
What advice would you give your startup self?
“The piece of advice that I would give my startup self is to go BIG from the beginning. I want to do remodeling now and wish I would have done it before opening my doors.”
What was your “I need to quit my job and be my own boss” moment? And did it involve wine or tears (or both)?
“I have always been entrepreneurial at heart. However, the moment I decided it was time to quit and be my own boss was when I realized our upper-level management really just wanted
“warm bodies” to fill our open positions. I knew in my heart team building and truly making a difference were more important. Thankfully, it didn’t involve wine or tears!”
What advice would you give your startup self?
“I would advise my startup self to start completely fresh and build from the ground up so as not to have any misunderstandings, misinterpretations or residual drama from someone else’s business decisions or lack of business knowledge. Hindsight is 20/20, right?”
What charity has your heart? Do you actively give back, and if so, how?
“Locally, We Care has my heart. Our extended family participates in the annual Tree/Wreath auction and really enjoys this way of giving back to our community. Worldwide, the charity that has my heart is Heifer International. I love how families receive gifts/donations that keep on giving — by learning how to raise and care for livestock and to grow their own produce, for example. Learning is key to moving to the next level. Wonderful program.”
765 NOTARY SERVICES
How do you foresee your business changing over the next five years?
Both as an industry and your personal business?
“I anticipate a continued shift toward online notarizations and secure digital platforms, which will require notaries to stay current with technology and compliance standards. For my business, I plan to expand our reach across Indiana and potentially into neighboring states.”
What was your “I need to quit my job and be my own boss” moment? And did it involve wine or tears (or both)?
“When I turned down a notary request that would have paid me more in 30 minutes than I made in an 8-hour shift at my job. I said no to it because I had work, my husband asked, ‘Why are you doing that?’ My answer was, ‘I shouldn’t be doing that. I should be working for myself.’ I wish I had taken a picture of his face in that moment.”
What’s the one thing you thought would be glamorous about running a business, but turned out to be glorified chaos?
“I thought setting my own schedule would be the ultimate freedom, coffee at 10, appointments at noon, maybe a long weekend here and there. In reality, I’m constantly juggling last-minute calls, urgent document requests and coordinating with clients across counties, often at odd hours. Flexibility is great, but it’s also a nonstop balancing act that rarely looks like the version I imagined.”
DR. RENEE HARTMAN
How do you foresee your business changing over the next five years? Both as an industry and your personal business?
“As integrative medicine grows in popularity, I see the industry moving toward more personalized, patient-centered care, with an increasing demand for natural health, especially in immune health. Over the next five years, I plan to expand my practice, continue to educate patients on all forms of medicine and about how to achieve optimal health and wellbeing. My goal is to offer patients the best of both worlds for long-term wellness.”
What charity has your heart? Do you actively give back, and if so, how?
“Kokomo Rescue Mission and Urban Outreach. I have donated to both places for years, they do a lot for our community and to help those in need.”
What was your “I need to quit my job and be my own boss” moment? And did it involve wine or tears (or both)?
“I’ve worked for someone since I was a freshman in high school. I got raises off and on. Almost became a manager at Blockbusters while going through college. However, it dawned on me that if I had my own business, I could have more flexibility, do things the way that worked best for me. I’ve been in business for 35 years, it has been both wine and tears. Tears due to the struggles with the economy, layoffs, etc. I love what I do, and I love to help people! That alone is worth the very few tears I’ve cried during the roller-coaster years. Business is going well and growing!”
JESSICA PEARSON HOCHSTEDLER FLOORCOVERING
What radio station plays throughout the office? Or what kind of music?
“We are a family-owned company, and we come from a very large family. On most days our ‘radio station’ is children playing, but now that school has started it has switched
back to Christian music. During the winter months we really enjoy decorating the tree and playing Christmas songs.”
If your business had a theme song, what would it be?
“Our theme song would be Firm Foundation by Cody Carnes. It is a powerful song about building on a solid rock of Jesus Christ. Our trust has always been on him and has led the path of us building a strong company through three generations.”
What business in the area would you recommend, besides your own, of course. And why?
“Several years ago, I stepped out of my comfort zone and joined Crossfit Kokomo. It is owned by Kevin and Courtney Jewell, two amazing people that have put their heart and soul into this gym. They have made a place that feels like home when you walk in the doors and a place where friends meet and build solid relationships. They also reach out in our community and one specific event is a fundraiser in November to help Jackson Street Commons. If you are looking for a place that’s more than a gym, check out Crossfit Kokomo!”
What’s your most “I have no idea what I’m doing but I’m doing it anyway” moment?
“I am one of two women in our office, on days when we would receive deliveries, there wasn’t always a male around to unload. I finally asked my dad to show me how to run the forklift. It has been so helpful knowing I can do it if I need to. I have definitely improved over the last year.”
What advice would you give your startup self?
“A LOT! Do your best, without killing yourself. Live in the moment, I know so cliche, but so true. Be proud of your accomplishments. Not everyone will like you, and trust that’s just ok. Don’t try to fit in, people will love and appreciate who you are. There are no failures - just an opportunity to do something differently. You won’t know everything, and that’s ok. Support others, but support yourself first - kind of like the theory of putting your oxygen mask on first. Be clear of your intentions.”
How do you plan to grow with technology? Do you embrace AI or you sticking to your guns and keeping your filing cabinets and fax machine?
“If you are not embracing technology you stand a chance of dying on the vine. I don’t believe AI is everything but can play a part in your growth. Embracing new technology so you know exactly where branding and advertising dollars should go and who is visiting your business. Unfortunately, it has become on the backs of retail business to drive people into our community, so embracing technology to know where and how to spend your advertising dollars is huge.”
What’s the one piece of business advice you got that was awful? What was the best?
“The worst — to only think of yourself, take
care of you and everyone is your competitor — you will never survive in business being self-serving, I am sure. Old school would argue that statement. The facts are, it takes everyone, people are not coming downtown just to shop one shop, they come to shop several that offer a variety. The absolute best — Leave this world a little better than you found it!
What’s the one thing you thought would be glamorous about running a business, but turned out to be glorified chaos?
“INVENTORY!”
What radio station plays throughout the office? Or what kind of music?
“Whatever I can get Spotify to play on that given day. Technology is a challenge for one of us (me).”
If your business had a theme song, what would it be?
“Here is my list: Patience, Guns & Roses Closing Time, Semi Sonic
I Still Haven’t Found What I’m Looking For, U2 Small Town, John Mellencamp Crazy Train, Ozzy Red Solo Cup, Toby Keith
Life’s Been Good, Joe Walsh Three little Birds, Bob Marley If I have to pick one, it would be In Color by Jamey Johnson.”
AMANDA CONDON, NORRIS
How do you foresee your business changing over the next five years? Both as an industry and your personal business?
“Insurance is a tough business that changes daily so we are continually having to adjust to the changes. From personal lines to commercial lines to life and health we are seeing new products and endorsements all the time, which keeps us on our toes. Changes that I foresee are deductible increases, (the days of a $1,000 deductible on a home will come to a close), that auto insurance will go with the person driving instead of the car, we are already seeing companies focus on pride of ownership in homes and asking for trees to be trimmed back, debris be picked up in yards and keeping your property updated at renewals, not just when you are first writing the policy.”
How do you plan to grow with technology? Like do you embrace AI or are you sticking to your guns and keeping the file cabinets and fax machine?
“As our companies continue to grow with technology so do we. We used to do a lot of things through the mail and fax machine but we now have the options of electronic signature, uploading documents straight to the companies, direct payment, emailing and more. We will always stick to our guns though and continue to have filing cabinets and use the fax machine when needed. We
have a lot of clients that have been with us for many years, and we want them to feel comfortable and some do not trust the new technology that is offered so we are here to help.”
What advice would you give your startup self?
“Give yourself grace, be prepared for changes and don’t hesitate to ask questions or say ‘I am not sure but I will ask someone who does.’”
If your business had a theme song, what would it be?
“I know it is cliché but Dolly Parton’s “9 to 5” because those are our business hours and our work never ends. In all honesty our hours are more than 9 to 5 as we have to be readily available to our clients any time or day, answering questions, turning in claims and much more.”
What’s your most “I have no idea what I’m doing but I’m doing it anyway” moment?
“That would be almost everything that does not have anything to do with cookies or the operations of cookies. For example, designing and building new stores, creating new divisions, new technologies and systems, appearing on T.V. shows, negotiating leases, the list goes on when you span 40 years and are in a growth mode most of the time.”
What’s the one piece of business advice you got that was awful? What was the best?
“I was told to file Bankruptcy, not long after opening our Florida division. If I had taken that advice Blondie’s Cookies would not exist today. That was 12 years ago. Since then, we have opened two new locations and have grown both our shipping and web division 3-10 times the size it was. We also have added a wholesale division, a 3rd party delivery division and purchased a new headquarters which houses our brand-new event space. This June, we moved and built a Flagship store in Indiana’s premier shopping mall, “The Fashion Mall at Keystone at the Crossing” while doubling the size of our previous location. Blondie’s has won countless awards, was featured on the hit T.V. series “Shark Tank”, and was invited to the Emmy’s. We also provided cookies for the VIP Party for the Super Bowl in Indianapolis as well as being chosen to be a Vendor at the Indianapolis 500, and much more. The best advice came from my family and that no quit voice within me reminding me to stay strong and have faith.”
What charity has your heart? Do you actively give back, and if so, how?
“Any charities that work with the disabled population. At Blondie’s we donate our unsold cookies at the end of the day to local charities in the cities where we have stores. It would be cheaper and easier for us to simply throw them away but that does not meet Blondie’s Cookies families core values. We also make donations to local events, schools, etc. in need of fundraising.”
JENNY COLE, EDWARD JONES
What charity has your heart? Do you actively give back, and if so, how?
“The cause that is most near and dear to my heart is raising funds and awareness for the Domestic Violence Shelter that serves Howard county and it’s surrounding counties. For 10 years, I have been involved in a fundraiser called The Little Black Dress. I have helped plan, organize and run the event. It is the biggest fundraiser for the shelter. Over the past 10 years, we have raised thousands of dollars. In 2017, I started an online campaign to pay off the shelter’s mortgage called #stiveforfive. The concept was, that while everyone may not have thousands of dollars to donate, most could spare $5. It was a success and in no time, the generous community stepped up and the shelter was paid off.”
If your business had a theme song, what would it be?
“My business theme song would be “We are Family” by Sister Sledge. Over the last 12 years, my clients and I have bonded over so many life events that go so far beyond their finances. We have celebrated together, mourned together, laughed together and cried together. I have attended some of their weddings, birthday parties and, unfortunately, funerals. I have such a deep love for these people, how can I not call them family?”
What advice would you give your startup self?
“As a young woman starting out in a male dominated industry, it was intimidating to say the least. I would tell my startup self to be encouraged, you have a different skill set to offer the people in this community that your male counter parts don’t have. Don’t get me wrong, my male colleagues are amazing! We are just different. I would tell her that she has all the tools, skills, and knowledge to greatly impact the lives of families and business owners in this community. Another piece of advice I would give her, which I received later in my career, is when in a room with my male counter parts (whether in my industry or just in general), take up real estate. Meaning, speak up with confidence and make sure my voice and opinions are heard. You can’t be a part of the decision making if you’re not even seated at the table.”
What’s your most “I have no idea what I’m doing but I’m doing it anyway” moment? “One weekend, I booked two big events on the same day. Then, two other people contacted me about “simple and small” orders—which quickly doubled in headcount. On top of that, someone asked for a pickup order for their special day, and I was in charge of preparing the food of a
bachelorette party for a very close friend. Before I knew it, I was handling six events in a single day. Yes, I cried in the kitchen more than once — but I pushed through. Honestly, it wouldn’t have been possible without my amazing team. That day tested every part of me, but we made it happen.”
What advice would you give your startup self?
“Enjoy the process — even the moments when you feel like giving up. One day, you’ll look back and realize it was all worth it. I remember when we started the business — how my family and friends supported me. There were nights I went to bed thinking, ‘Maybe I should just get a regular 9-to-5 and stop all this stress.’ But then I’d remember why I started. I love what I do. I’m not just dreaming anymore — I’m living my dream.”
What happens after you retire?
Snowbird? Bird Nerd? Or what retirement?
“Definitely travel! It’s one of my greatest passions — visiting new places, trying new foods and learning about different cultures (especially when music is involved). When my husband and I retire, I hope we still have the energy to fully enjoy life. The ocean is one of my favorite places — but I also love the peace and calm of the mountains. Ideally, I’ll be somewhere with both!”
What charity has your heart? Do you actively give back, and if so, how?
“Every day is an opportunity to give. It doesn’t always have to be money — it can be your time, a hug, a prayer, or simply
a smile. In this world we live in today, we need more love, compassion, and gratitude. Giving back starts with those small, everyday moments. I try to lead with kindness and stay present for the people around me — because sometimes, that’s what matters most.”
GREENTOWN LAUNDRY ROOM, SHAY’S SHEARS AND MAKING MOVES WITH MISTY
What type of music do you play?
“We like to play fun upbeat music that everybody can enjoy.”
Why open your business in Greentown?
“We love our community and love being a part of the growth. I love seeing and talking to everyone that walks through the door. We share deep conversations and lots of laughs. I have always been a people person so getting to see familiar faces on a regular and continue to meet new faces is wonderful.”
Why Malynn’s Consignment Boutique, Sunflower Tanning (and Shay’s Shears), and Greentown Laundry Room?
“We wanted to bring businesses to our community and surrounding
communities that we do not currently have. There has been a need for a laundry room for quite some time. Our tanners love that they do not have to drive to another town to tan. The consignment boutique is a great way to sell your items and find some great deals as well. We are working on growing our Comets spirit wear. The Depot is a onestop-shop, start some laundry, get your hair did, tan and shop while you are here.”
Embracing Uncertainty: My Journey as a Business Owner
“One of my most memorable ‘I have no idea what I’m doing but I’m doing it anyway’ moments is opening our ice cream shop. I have two sons with special needs, and this shop was created for them — to provide a place where they could work and earn their own money. Now in our second year, I find motivation in their resilience, especially during moments when I feel lost or overwhelmed. The first year was filled with both successes and challenges, but I trusted that we were brought to the right place for this venture. Ultimately, we are doing it for our boys.”
“Reflecting on business advice, I’ve received both helpful and misleading guidance. The worst advice I encountered was the suggestion that it is acceptable to leave tasks unfinished because they will still be there tomorrow. In my experience, you cannot afford to procrastinate — you must keep working steadily through your to-do list to achieve your goals. Conversely, the best advice I received was almost identical: you can’t get everything done in a single day. While this is true, the important takeaway is to strive to accomplish as much as possible each day. The unfinished tasks will wait for you, since no one else will complete them.”
“Looking ahead, I am hopeful for the growth of our town. I would love to see new businesses open in Greentown, such as a hardware store, an auto parts shop, or even an arcade where kids can gather. I also dream of a large park with a splash pad for summer fun. My husband and I recently spent time at a park with friends, and it was wonderful to see all the amenities available for children — the splash pad was especially impressive.”
DC Coaters, now operating as BTD Tipton, has evolved from a small, familyrun e-coating shop into a key player in the automotive supply chain.
Founded in 1993 by Dennis Cook, the company began coating metal parts for local manufacturers. In 2018, they partnered with Batesville Tool & Die, a move that transformed their operations. Today, BTD Tipton ships directly to major automotive assembly plants, offering services such as welding, minor assembly and packaging, expanding far beyond their original e-coating roots.
Linda Gill, the daughter of founder Cook, stresses that though the company has grown, their core values have remained the same. Gill grew up in Tipton, surrounded by her family’s business. By the time she was 19, she was part of it.
“I thought I’d go back to school, but I feel like I’m still working on the heart — just in a different way,” she says. “We work with people, helping them do the next right thing.”
DC Coaters stayed family-owned until 2018, when it partnered with Batesville Tool & Die. Over five years, Batesville acquired
the company fully, but the culture remained the same.
Batesville Tool & Die is already a thriving automotive supplier working with major manufacturers such as Honda and Polaris. The company has multiple locations, including Batesville, Indiana; Aiken, South Carolina; Tipton (previously DC Coaters), and a long-standing plant in Mexico. With a strong, growing business, Batesville delivers high-quality components across the automotive supply chain while supporting local communities and fostering lasting partnerships.
“We’re still us, we’re still here and we’re still a people-based business,” Gill says. “With manufacturing, it’s easy to feel like just a number. That’s not how we operate.”
The company moved from being a thirdtier supplier to tier one, shipping directly to automotive assembly plants. The facility expanded from 40,000 square feet to 75,000, creating new jobs, leadership opportunities and processes including welding, minor assembly and packing.
She emphasizes that the company’s growth and acquisition wouldn’t have been possible without key leaders. Steve Gill was CEO when he retired in 2018, and Max McNeill, the CFO at the time, was instrumental in guiding the business through the acquisition. Her father was founder and president at the time of acquisition.
“Without them, we wouldn’t be where we are today,” she says. “They laid the foundation that made this transition
smooth and successful.”
Gill points out that no employees were displaced during the acquisition.
“We grew together with Batesville,” she says. “They’re family-run, we’re family-run. We’ve known them since 1996, so it felt right.”
Employees now have access to benefits such as health, dental, vision, 401(k) and more PTO, alongside company traditions such as picnics and holiday events.
Her own role has changed as well. Now executive liaison, Gill works across operations, mentorship, marketing and community projects.
“I help our leadership focus on what matters and not get caught up in the day-to-day,” she says. “We try to find the good in every day.”
The community remains central to BTD Tipton’s mission. The company sponsors
Tipton Blue Devil football, My Closet at Tipton Middle School, Lions Club events and is developing co-op programs with local high schools to provide students trade opportunities close to home. They also donate to the Boys & Girls Club Gala for Tipton County as well as the Jubilee Christmas of Tipton County.
Looking ahead, Gill’s son, Nick Sottong, now operations manager, is preparing to continue the family legacy.
“We want to add jobs, refine processes and offer a place where local talent can grow,” she says.
With Batesville Tool & Die’s support and a focus on people, Gill is keeping her father’s vision alive while guiding a growing, community-focused business into the future.
BTD Tipton is located at 550 Industrial Drive in Tipton. For more information, call 812-934-5616 or visit btdinc.com.
1. Inquiry
7. Emotional eruption
8. Lowest female voices
10. Moderation
1. Fluid units
2. Unruly protest
3. Refuse heap
4. Terminate
5. Say correct way
12. Disgraces
14. Be sullen
16. Resign
17. Clearly expressed
6. Flash (of lightning)
9. Dingy
11. Drools
13. Negligent
15. Darts
20. Overstate
23. Brown pigment
24. Cosmetic pencil
25. UK & Eire, The British ...
16. Waits in line
18. Pinches (nose)
19. Once more
21. Fishing spool
22. Morays
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