BOB’ SBULLETI N T eam, Manyofy ouk nowt ha ty earaf t ery earf ora tl eas tf ort hel as tdec ade, T ol l Br ot her shasbeenr ec ogni z edasoneoft hebes tpl ac est owor ki nt hehomebui l di ngi ndus t r y , andourAr i z onaDi vi s i oni snoe x c ept i on.I n2020wewer er a t edneart het opoft hec ompanyf r om ourGr ea tPl ac est oWor ks ur v e ys c or es , wi t has c or eofov er90%s a t i s f ac t i ont ha ty ear .Tha tr ank i ngal ongwi t hot hermet r i c s , hel pedpr opel ourDi vi s i one x pans i oni nt one wmar k ets egment s , andul t i ma t el yourgr owt h, whi c hal l owedust obuyandde v el opmor el and, des i gnmor ene wpr oduc tandpr omot eandhi r emor eempl oy ees .Tha twas t hef unpar t !Unf or t una t el y , t het i mi ngoft ha tgr owt hc oi nc i dedwi t ht heCovi d/ Pos t Covi der aandal mos ti mmedi a t el yr es ul t edi nl i mi t edqual i fiedt r ade c apac i t y , s uppl yc hai ndi s r upt i on, e x t endedbui l dt i mes , as uddenandunf or es eenmor t gager a t ei nc r eas e, aggr es s i v ei nfla t i on, empl oymentgr owt hf ol l owedal mos ti mmedi a t el ybyempl oymentc ont r ac t i onandbui l di ngs ec t orl a y offs ; mak i ngt hel as t3y ear ss omeoft hemos tc hal l engi ngI ’ v ee x per i enc ed i nmy30y ear si nt hehomebui l di ngi ndus t r y . I tr emi ndsmeofas t or yDanRhea, ourVPofCommuni t yPl anni ng, t ol dmeabouthi st i mewor k i ngonc r ui s es hi ps .Fors e v er al y ear saf t erc ol l ege, Dan wor k edonac r ui s es hi p.Hes ai dwor k i ngonac r ui s es hi pwasagr ea te x per i enc eandagr ea tpl ac et owor k .Hel ov edi t , asdi dt hemaj or i t yofhi sc owor k er s ……e x c eptwhent he ye x per i enc edr oughs eas .Roughs easmader out i net as k sv er yc hal l engi ng, anda tt i mesi mpos s i bl e.I tmadet hei rc us t omer ss i c k , angr y , s omet i mesr eques t i ngr ef unds , orc ompens a t i onf ort hei rbade x per i enc e.Danandhi st eam hadt owor ke x t r ahar ddur i ngt hos et r i ps .The yt ook t hebr untoft heangerandc r i t i c i s m,wor k edl ongerandhar derhour s ,andr ec ei v ednoaddi t i onalbenefit .For t una t el yf orDan,hi sc owor k er sandt he c r ui s eI ndus t r y , t her ewer ef arf e wers t or myda y st hant her ewer es unnyc al m da y s , andDan’ sr ec al l oft hos ey ear swor k i ngi nt hec r ui s es hi pi ndus t r ywer e v er ypos i t i v eandgr ea tmemor i es . Youal l s eewher eI ’ m goi ngher e! Wear ewor k i ngi nav er yc hal l engi ngt i mei nt hei ndus t r y , buti nav er yr e war di ngi ndus t r y , andwear ewor k i ngf oroneoft hebes tc ompany’ si nhomebui l di ng.Wear es el l i ng, bui l di ng, ands er vi c i ngAmer i c a, andwedoi twi t ha war dwi nni ngc ommuni t i es , i nnov a t i v epl ans , i ns pi r i ngel e v a t i onsandane x per i enc edandt al ent edt eam.Soy es …wear es t i l l s ai l i ngi nr oughands t or mys easandmanyofourc us t omer sands omeofourpeer sar es eas i c k , butwear e onas hi pt ha ti swel l bui l t , t i met es t ed, andwi t hat opnot c hc apt ai nandc r e w.Wewi l l onc eagai nfinds unnyda y s , andc al ms eas , r et ur ni nge x t r aor di nar y t as k st oor di nar y , r educ i ngbui l dt i mesandc us t omers er vi c er eques t s , i nc r eas i ngs al es , i nc r eas i ngc us t omers a t i s f ac t i on, i nc r eas i ngourgr os smar gi n, and l eadi ngt hei ndus t r yi nhappi nes sands mi l es ! Near i ngt hee v eofour2023Gr ea tPl ac est oWor kSur v e y , I want edt obes ur et oe x pr es st hi sl ongvi e wofouri ndus t r yandc ompany .I pr omi s eI ’ mnotpander i ngt oy ou, bec aus eI t oohadt os or tmye x per i enc eoft hei ndus t r yandt hec hal l engesofmyda y t oda ywor kov ert hes el as tf e wy ear s , f r om t hec ompanyI wor kf or ; t hev al ues , benefit s , r eput a t i on, oppor t uni t y , andt hepeopl ewhomak esuswhowear e.Myt ak ea wa yi st hi s-t hei ndus t r yi sast oughas i thase v erbeen, t hej obi sast oughaj obasi t ’ se v erbeen, butT ol l Br ot her si sasgoodapl ac et owor kasi thase v erbeen.Notper f ec t , notmi s t ak ef r ee, butgoodpeopl el eadi nggoodpeopl ef r om gui di ngpr i nc i pl esbui l tonr es pec t , i nt egr i t y , har dwor k , andpas s i on! Thanky ouf ory ourhar dwor k , dedi c a t i on, pa t i enc e, anddes i r ef ori mpr ov ement .Goodne ws-I ’ ml ook i ngoutov ert hehor i z on, andIc ans eeaf e wr a y s ofs uns hi nepeek i ngt hr ought hec l ouds !
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