#Generation BPO Magazine is a niche industry publication dedicated to showcasing South Africa’s—and particularly Cape Town’s—emergence as a world-class hub for Business Process Outsourcing (BPO). Published by 44Ten Media in collaboration with CapeBPO, this edition celebrates the region’s exponential growth in jobs, digital innovation, and human capital development across the sector.
With thought leadership articles from prominent public figures such as Cape Town Mayor Geordin Hill-Lewis and Alderman James Vos, alongside industry leaders and experts, the magazine explores key themes including:
Skills development and job creation
The impact of AI and digital transformation on BPO
Cape Town’s competitive positioning in the global outsourcing market
Workforce well-being, inclusivity, and sustainability
Reflections on the CapeBPO Awards 2024 and success stories within the sector
It also features detailed profiles of the CapeBPO Advisory Board, insights from the IT and Digital Cluster, and coverage of initia
