Issuu

NATIONAL QUALITY DEALER of the

YEAR:

E L PA S O ’ S

CESAR STARK B R I N G S N AT I O N A L RECOGNITION HOME

Also In this issue: –W here Are They Now? An Interview with Robert McDorman, 2000 Quality Dealer of the Year – 2 50 Years of American Mobility: How Transportation Helped Shape a Nation –T he Modern Independent Dealer: Adapting to Today’s Retail Auto Industry –T he FTC’s Crackdown on Dealership Advertising on Social Media –L egal Corner: Bankruptcy Basics for Car Creditors

For BHPH dealers, Advantage GPS gives you eyes on your entire portfolio:

Theft Prevention Starts With Visibility. In 2025, Texas ranked among the top 10 states for vehicle theft.

LOCATE VEHICLES SE T GEOFENCES RECEIVE TAMPER ALERTS SUPPORT FASTER RECOVERY

Source: National Insurance Crime Bureau

Go beyond recovery. Scan to learn how.

Protect the vehicles on your lot and the collateral already on the street. 800.553.7031 | www.advantagegps.com

TIADA Board of Directors PRESIDENT Greg Phea/Austin Rising Fast 8024 IH 35 North Austin, TX 78753 PRESIDENT ELECT Russell Moore/Top Notch Used Cars 900 East Davis Conroe, TX 77301 CHAIRMAN OF THE BOARD Greg Reine/Auto Liquidators 39670 LBJ Freeway Dallas, TX 75237 SECRETARY Cesar Stark/S&S Motors 7699 Alameda Ave. El Paso, TX 79915 TREASURER Lowell Rogers/11th Street Motors 1355 N. 11th St. Beaumont, TX 77702 ICE PRESIDENT, WEST TEXAS V (REGION 1) Jose “Pepe” Muñoz/Gael Auto Sales 7661 Alameda Ave. El Paso, TX 79915 ICE PRESIDENT, FORT WORTH V (REGION 2) Matt King/Matt King Motor Company. 2715 W. Pioneer Pkwy. Arlington, TX 76013 ICE PRESIDENT, DALLAS V (REGION 3) Lucas Ponder/Auto Smart 4545 N. Stateline Ave. Texarkana, TX 75503 ICE PRESIDENT, HOUSTON V (REGION 4) Christina Sabillón/Mi Tierra Auto Sales 4545 Spencer Hwy. Pasadena, TX 77504 ICE PRESIDENT, CENTRAL TEXAS V (REGION 5) Harry Buchelly/Discovery Auto Sales 8140 North Lamar Blvd. Austin, TX 78753 ICE PRESIDENT, SOUTH TEXAS V (REGION 6) Chad Lancaster/Chacon Autos 1400 SE. Military Dr. San Antonio, TX 78214 ICE PRESIDENT AT LARGE V Cesar Torres/Lofi Motors 4634 Ayers St. Corpus Christi, TX 78415 ICE PRESIDENT AT LARGE V Tyler Simmons/Abilene Used Car Sales, Inc. 2150 N. 1st Street Abilene, TX 79603

TIADA EXECUTIVE DIRECTOR Trevor Jennings 9951 Anderson Mill Rd., Suite 101 Austin, TX 78750 Office Hours M-F 8:30am – 4:30pm 512.244.6060 • Fax 512.244.6218

inside

TexasDealer

Features 04

Officers’ Message — By Lucas Ponder, TIADA Vice President, Dallas (Region 3)

July 2026 Volume XXVI No. 7

07 TIADA Membership Application 09 Legal Corner — Bankruptcy Basics

for Car Creditors: Separating Fact from Fiction — By Michael W. Dunagan

11 Local Chapters 14 TIADA Auction Directory 16 On The Cover: El Paso’s Cesar Stark Brings National Recognition Home

— By Gabrielle Faust

uality Dealer of the Year, Where Are Q They Now? An Interview with 2000 Award Winner Robert McDorman — By Gabrielle Faust

25 2026 TIADA Vendor Directory 39 T he TIADA Conversation as Big as Texas

— By Trevor Jennings

41 INDEPAC 43 T he FTC’s Crackdown on Dealership

Advertising on Social Media: What Dealers Need to Know — By Gabrielle Faust

45 T he Modern Independent

Dealer: Adapting to Today’s Retail Auto Industry — By Angel Arellano

49 250 Years of American Mobility: How Transportation Helped Shape a Nation — By Gabrielle Faust

55 2027 Board of Directors 57 Behind the Wheel — By Trevor Jennings

58 New Members

Did You Know...

The inventor of cruise control, Ralph Teetor, was blind. Teetor was inspired to create cruise control due to his driver’s habit of varying his speed based on whether he was speaking or not.

Notice to all members concerning services and products: TIADA was established in 1944 to develop professional standards of service and conduct for the independent auto industry. Opinions expressed herein are not necessarily those of the TIADA management, the Board of Directors or the membership. Likewise, the appearance of advertisers or their indemnifications of TIADA does not constitute endorsement of the products or services featured.

Magazine Ad Sales: Patty Huber, 512-310-9795

officers’ message by Lucas

Ponder

Our Industry’s Greatest Strength

s a member of the TIADA Board of Directors, I have the privilege of seeing firsthand the work that goes into making our annual conference one of the most valuable events for independent dealers in the country. That’s why I was especially excited about this year’s TIADA Conference & Expo. The automotive industry continues to evolve at a rapid pace. From regulatory changes and compliance requirements to advances in technology and shifts in consumer expectations, independent dealers face new challenges every year. The TIADA Conference provides an opportunity to step away from the daily demands of running a dealership and focus on the future of your business. What I appreciate most about this event is that it is built by dealers, for dealers. The educational sessions were practical, relevant, and designed to provide realworld solutions that can be implemented immediately. Whether you were looking to improve operations, strengthen your sales process, enhance collections, increase profitability, or better understand industry trends, we made sure the programming reflected your needs.

Auto Smart (Texarkana) TIADA VICE PRESIDENT, DALLAS (REGION 3)

Equally important are the relationships you’ve built. The independent dealer community in Texas is one of our industry’s greatest strengths. Every year, the conference brings together dealers from every corner of the state who are willing to share ideas, discuss challenges, and learn from one another. Some of the most impactful conversations happen between sessions, in the expo hall, or over a meal with fellow dealers who understand exactly what you’re facing. As one of your board members, I am proud to say that our goal is to ensure TIADA continues to provide resources, advocacy, and education that help independent dealers succeed. The annual conference is a reflection of that mission. It is an investment not only in your dealership but also in the strength and future of our industry. Attending the 2026 TIADA Conference was an extraordinary experience that allowed me to reconnect with friends, meet new dealers, and learn alongside the best operators in Texas. If you were unable to attend this year, we missed you. But there is always next year! Together, we can continue building stronger dealerships, stronger businesses, and a stronger independent dealer community across Texas.

As one of your board members, I am proud to say that our goal is to ensure TIADA continues to provide resources, advocacy, and education that help independent dealers succeed. 4

T e x a s

D e a l e r

July/Special 2026

T e x a s

D e a l e r

CLEAR AREA .25”

Buckeye is a Proud Partner of the Texas IADA supporting the independent dealers of Texas

TIADA

LIVE AREA 8”X10.5”

TRIM LINE (8.5”X11”)

R efer a

New Member

Become a TIADA Member

Save More

Business Name

on auction fees than the cost of your membership!

Select One

Membership Type

Address

Dealer Member

Associate Member

Contact Person

Select One :

New Member $249

City

State

Zip

State

Zip

Good through 12/31/2026.

Renewing Member $499 Good through 12/31/2026. Dues include NIADA and local chapter membership where applicable.

Payment Method

E-mail address Business Phone Mobile Phone Dealer P Number

Select One :

Check or Money Order

Who referred you to TIADA?

(payable to TIADA) Check# _________

Mailing Address (if different from above)

via Bank Draft Authorization Agreement Required. E-mail accounting@txiada.org to get set up.

City

Join Online: Mail or Fax Application To: TIADA Membership Services, 9951 Anderson Mill Rd., Suite 101, Austin, TX 78750 info@txiada.org

FAX 512.244.6218

www.txiada.org

512.244.6060

Dues are not deductible as charitable contributions for income tax purposes but may be deductible as miscellaneous itemized deductions, subject to IRS restrictions. It is estimated that 20 percent of your dues dollars is used for lobbying activities and therefore not deductible.

ENSURE GROWTH, PROFITABILITY & LONG TERM CUSTOMER LOYALTY WITH OUR BEST-IN-CLASS SUITE OF PRODUCTS • TIADA Approved CPO Program • Full Claims Administration • Limited Warranties

• Collateral Protection Insurance • Vehicle Service Contracts • GAP Waivers

PreferredDealerSolutions.com | kevin@preferreddealersolutions.com | 616-238-9220

T e x a s

D e a l e r

July/Special 2026

legal corner

Bankruptcy Basics for Car Creditors: Separating Fact from Fiction

e’ve recently noticed an uptick in the number of consumer bankruptcy cases (mostly Chapter 13s) being filed involving our carcreditor clients. Recent higher interest rates and higher consumer prices have certainly added to the strain on debtor finances, especially in the sub-prime credit markets, and thus have no doubt contributed to the recent increase in filings. Recent record numbers of eviction filings in Dallas County, for instance, reflect the pressure on debtors in making their scheduled payments. We still get calls from dealers, finance companies, and credit unions who are experiencing their first bankruptcies, and don’t always understand what their rights and obligations are. This article attempts to summarize some of the more common issues car creditors face, and to debunk some of the more common myths that abound in the sub-prime finance world.

by Michael W.

Dunagan TIADA COUNSEL

Myth: Being “excluded” from the bankruptcy

allows a creditor to repossess despite the presence of a bankruptcy filing. Fact: There is no such thing as a creditor being excluded from a bankruptcy. Car creditors often are informed by debtors that the creditors are being excluded. What this usually means is that the debtor has chosen to “pay direct” or honor the terms of the contract instead of delaying, reducing, or “cramming down” the debt. Being classified as a “pay direct” does not exclude the creditor from the bankruptcy case. All creditors are subject to the bankruptcy stay and must obtain permission from the bankruptcy court to take any collection action, even if the debtor defaults.

Recent higher interest rates and higher consumer prices have certainly added to the strain on debtor finances, especially in the sub-prime credit markets, and thus have no doubt contributed to the recent increase in filings.

Myth: Until a creditor receives official notice from the Bankruptcy Court that a debtor has filed bankruptcy, that creditor is under no obligation to pay attention to the bankruptcy filing, and can handle the debtor as any other debtor. Fact: The courts have held that any notice is actual notice. From the moment a bankruptcy case is filed, the Automatic Stay is in existence and applies to every claimant and creditor of the debtor. The stay prohibits any creditor from commencing or continuing any collection activity against the debtor, including repossessing collateral or disposing of collateral that has already been repossessed. If a creditor takes action after having received actual notice (actual notice can come from the bankruptcy court, the debtor or the debtor’s attorney) of the bankruptcy filing, the creditor is in violation of the automatic stay and is subject to sanctions. Don’t make the mistake one car creditor did in ignoring a hand-written notice delivered by the debtor on yellow-pad paper. The judge made it clear after the creditor was arrested that the informal notice was actual notice. We’ve also seen fines and penalties as high as $35,000 for certain violations of a bankruptcy stay. July/Special 2026

T e x a s

D e a l e r

Myth: Repossessing collateral prior to the debtor

filing bankruptcy protects the creditor from being affected by the bankruptcy. Fact: If the creditor (1) repossesses collateral, (2) sends appropriate post-repossession notice, (3) waits the appropriate time period, and (4) legally disposes of the collateral, all before the debtor files bankruptcy, the creditor is under no obligation. If, however, all of the above have not been completed prior to the bankruptcy filing, then the automatic stay will impact the creditor. We find that debtors and their attorneys often run out and file just before the 20-day holding period on a 9

We still get calls from dealers, finance companies, and credit unions who are experiencing their first bankruptcies, and don’t always understand what their rights and obligations are.

strict foreclosure, or the usual 10day holding period on a private sale, expire. Absent some unusual circumstances (check with your attorney) the vehicle may have to be returned, and relief will usually have to be sought through the bankruptcy court. The 2021 U.S. Supreme Court decision in The City of Chicago v. Fulton held that a car creditor who repossesses prior to bankruptcy filing is not in violation of the automatic stay for merely refusing to immediately return the vehicle. But the creditor can’t sell or otherwise dispose of the collateral without court permission. Also, the bankruptcy court probably will, at the request of the debtor, order the return of the collateral. See Texas Dealer, “Bankruptcy Filed After Repossession: New Supreme Court case offers Guidance” (July, 2025) for a more detailed discussion of the effect of the Fulton case.

Myth: If the debtor files bankruptcy within a certain time after purchasing a vehicle, or has filed previously, the car creditor is immune from the bankruptcy. Fact: Amendments to the Bankruptcy Code have created certain presumptions with regard to repeat filings and recent purchases that limit the scope of the bankruptcy stay in Chapter 13 cases. However, these presumptions can be overcome by the debtor filing a request for relief with the bankruptcy court. Courts routinely grant relief to the debtor unless the relief is challenged by a creditor. For example, in a Chapter 13 bankruptcy filed within one year of the dismissal of an earlier case, the automatic stay will terminate 30 days after the filing, unless the debtor demonstrates that the second case was filed in good faith with respect to the creditor against whom the stay is sought. In a second repeat filing within the one-year period, 10

T e x a s

D e a l e r

July/Special 2026

the automatic stay will not go into effect. Again, if the debtor can establish good faith, the court can still impose the automatic stay against a creditor. We’ve found that judges are quite liberal in granting relief to debtors under these circumstances. Another factor that has made Chapter 13 bankruptcies problematic for car creditors in the past, has been the so-called “cram down” of the creditor’s secured position to the fair market value of the collateral. That is, the indebtedness owed to the car creditor has been “crammed down” to the fairmarket value of the car, with any additional indebtedness being treated as unsecured debt. Currently, a purchase-money security interest in a motor vehicle purchased within two-and-a-half years (910 days) prior to the bankruptcy filing isn’t supposed to be crammed down. Thus, a Chapter 13 plan should provide for repayment of the entire indebtedness, regardless of the fair market value. However, we have seen debtor plans filed that do attempt to cram down the amount of the debt. These plans are often approved unless specifically objected to on the basis of the 910-day rule. Also, repayment of the indebtedness can still be spread over five years at a reduced interest rate, and delayed until after certain administrative expenses (such as fees to the debtor’s attorney) are paid. We have seen cases where the debtor consulted with a bankruptcy attorney just prior to buying a vehicle, then filed bankruptcy immediately after the purchase. We can only assume that some debtors are being advised to purchase vehicles with the intent of filing bankruptcy.

Myth: The bankruptcy judge and trustee will protect the rights of the creditor in a bankruptcy action. Fact: The judge is a neutral party who can’t take a position of advocacy for the debtor or creditor. Rulings are made based on motions and information presented to the court. The trustee is likewise not in a position to represent or advocate for one party of the other. The fact is that a creditor has the burden to look out for its own interests. Chapter 13 is a debtor-driven system. Almost every significant step in the bankruptcy process is initiated by the debtor or the debtor’s attorney. The trustee handles a large volume of cases, and its primary function is to distribute money coming into the bankruptcy as provided by the court. Thus, a creditor must invest the time and expense to intervene if a debtor‘s proposal is to be challenged. Otherwise, the debtor’s objectives are routinely accepted and approved. Myth: Once an individual files bankruptcy, he or she can’t refile for a lengthy period of time, making a prior bankrupt a good credit risk. Fact: Individuals can and do file on a repeat basis. While there are limitations on the number of discharges a debtor can receive in a given period of time, there are no such limits on filing. And it is the filing that creates the automatic stay, which is so devastating to car creditors. With some bankruptcy debtors, it’s just a matter of time before the next case is filed. Myth: If a debtor in bankruptcy lets insurance on the vehicle lapse, I can repossess despite the bankruptcy. Fact: The contractual insurance requirement can be enforced in bankruptcy, but only with the permission of the bankruptcy court. It would be a violation of the bankruptcy automatic stay to repossess without court authorization. And once bankruptcy is filed, the creditor should not contact the debtor directly July/Special 2026

T e x a s

D e a l e r

Local Chapters TIADA has active local chapters in the following areas: https://www. txiada.org/local_chapters

CORPUS CHRISTI G.R. Moore The Car Shack (dates and times can be found at txiada.org/Calendar_List.asp, when scheduled)

EL PASO Cesar Stark S & S Motors Meetings are held every third Tuesday of each month at 8:00 am at Palenque Grill, Cielo Vista Mall, 8401 Gateway Blvd W. Suite C-118, El Paso, TX 79925. Contact Cesar Stark at (915) 857-5777 for more information.

FORT WORTH Jerry Smith H J Smith Automobiles (dates and times can be found at txiada.org/Calendar_List.asp, when scheduled)

HOUSTON Chris Donnelly Your Car Store Meeting – 2nd Tuesday (Monthly)

SAN ANTONIO Nory Pakravan 210 Auto Credit (dates and times can be found at txiada.org/Calendar_List.asp, when scheduled)

O N

D E M A N D

Repossession 101: What You Need to Know

Dealer Academy This is a video course with

Michael W. Dunagan TIADA General Counsel, author of Dealer Financing of Used Car Sales and Texas Automobile Repossession: A Lien Holder’s Legal Guide.

In this two-part video course TIADA counsel Michael Dunagan answers repossession related questions for both the dealer starting out and those dealers who want a refresher. Dunagan goes through the basics of selfhelp repossession, repossession when a client has filed bankruptcy, and using the courts to regain collateral through sequestration. The course also covers all the repossession letters and includes a downloadable deck of slides to follow along with the course. • Preliminary Considerations Before Repossession • When is a Customer Considered in Default • Avoiding Liability from Repossession • Types of Disposition • Required Notices to the Debtors • Handling Personal Property • Using the Courts to Get Your Car Back

Registration

for two 1-hour videos Visit txiada.org/on _demand for more information.

to demand insurance coverage, but should contact the debtor’s attorney.

Myth: Since most motor vehicle retail installment contracts provide that the filing of a bankruptcy by the debtor is a condition of default, the creditor can repossess without having to obtain permission of the court. Fact: The debtor would be in default under the contract for filing bankruptcy, but the automatic stay still trumps the contractual rights regarding any collection action, including repossession. Myth: A closing document signed by a

buyer declaring that he or she will not file bankruptcy; and that if bankruptcy is filed, the car creditor will not be subject to the bankruptcy, would keep the creditor out of bankruptcy danger. Fact: Such a contract term is forbidden by the Bankruptcy Code and is totally unenforceable. Obviously, if this device could be used, every creditor would include it in credit papers making the Bankruptcy Code useless.

Myth: A car creditor has no way of

protecting itself from consumer bankruptcies. Fact: Creditors can, through better underwriting, avoid potential bankruptcy filers. For instance, credit applications that inquire of all debt can help spot over-stressed debtors. Also, credit application forms that inquire of an applicant’s intentions with regard to bankruptcy might smoke out potential filers. And, special scrutiny should be given prior bankruptcy filers as the incidence of repeat filings is high in the sub-prime world. After a bankruptcy is filed, the creditor has rights, but they must be exercised in the bankruptcy court process. We have found that a prompt attempt to obtain relief from the automatic stay is the best course of action. Getting the collateral back while it still has value, even at the expense of retaining an attorney, may be the only way to come out on top. Michael W. Dunagan is an attorney in Dallas, Texas who has represented the Texas Independent Automobile Dealers Association for 50 years. He has written a number of books and hundreds of articles for trade journals and law reviews. His clientele includes dealers, banks, finance companies, auto auctions and credit unions. T e x a s

D e a l e r

July/Special 2026

the

Auction Mobile App:

* a no brainer! (* Using coupons just three times pays for your membership.)

$10,000!

Save Big!

tex

dealers

as ind

Create Your Account

STEP 4

STEP 3

auto

Download the App

STEP 2

ent

Search for “TXIADA”

STEP 1

d en

Over 48 Participating Auctions Across Texas!

a s TIADA n s o c i at i o

Coupons range from $75 to $200 each on buy-sell fees.

www.txiada.org www.txiada.org/auction_app

TIADA Auction Directory

Download the App

as of July 1, 2026

Save thousands on buy or sell fees at these participating auctions! * VALID FOR SELL FEE ONLY AT IAA LOCATIONS ** ONLINE AUCTION AVAILABLE

Abilene ALLIANCE AUTO AUCTION ABILENE**

www.allianceautoauction.com 6657 US Highway 80 West, Abilene, TX 79605 325.698.4391 GM: Brandon Denison Friday, 9:45 a.m. $AVE : $200

IAA ABILENE*

www.iaai.com 7700 US 277, Hawley, TX 79601 325.675.0699 GM: Shaun Lemke Thursday, 9:30 a.m. $AVE : up to $200 Sell Fee

IAA DFW*

Corpus Christi

IAA FORT WORTH NORTH*

www.metroautoauction.com 2221 Hwy 21 W., Dale, TX 78616 512.282.7900 GM: Brent Rhodes 3rd Saturday monthly, 9:00 a.m. $AVE : $200

AMERICA’S AUTO AUCTION CORPUS CHRISTI**

Amarillo

www.americasaa.com/locations/corpuschristi/ 2149 IH-69 Access Road, Robstown, TX 78380 361.767.4100 GM: Rene Gandy Friday, 10:00 a.m. $AVE : $200

DAX of AMARILLO**

IAA CORPUS CHRISTI*

www.daxofamarillo.com 3208 SE 10th Ave., Amarillo, TX 79104 806.374.8982 GM: Kelsy Allen Every Tuesday, 11:00 a.m. $AVE : $200

IAA AMARILLO*

www.iaai.com 11150 S. FM 1541, Amarillo, TX 79118 806.622.1322 GM: Shawn Norris Monday, 9:30 a.m. $AVE : up to $200 Sell Fee

www.iaai.com 4701 Agnes Street, Corpus Christi, TX 78405 361.881.9555 GM: Patricia Kohlstrand Wednesday, 9:30 a.m. $AVE : up to $200 Sell Fee

Dallas-Ft. Worth Metroplex ADESA DALLAS**

www.iaai.com 4226 East Main St., Grand Prairie, TX 75050 972.522.5000 GM: Brandon Cochrum Monday, 9:30 a.m. $AVE : up to $200 Sell Fee www.iaai.com 3748 McPherson Dr., Justin, TX 76247 940.648.5541 GM: Jack Panczyk Tuesday, 9:30 a.m. $AVE : up to $200 Sell Fee

MANHEIM DALLAS**

www.manheim.com 5333 W. Kiest Blvd., Dallas, TX 75236 214.330.1800 GM: Rich Curtis Tuesday, 9:00 a.m./Wednesday 9:00 a.m./ Friday 10:00 a.m. $AVE : $100

MANHEIM DALLAS FORT WORTH**

www.manheim.com 12101 Trinity Blvd., Fort Worth, TX 76040 817.399.4000 GM: Glenna Bishop Thursday, 9:30 a.m. $AVE : $100

METRO AUTO AUCTION DALLAS**

Austin

www.adesa.com 3501 Lancaster-Hutchins Rd., Hutchins, TX 75141 972.225.6000 GM: Mike Ciccarello Thursday, 9:30 a.m. $AVE : $200

www.metroaa.com 1836 Midway Road, Lewisville, TX 75056 972.492.0900 GM: Scott Stalder Tuesday, 9:30 a.m./ Friday 10:00 a.m. $AVE : $200

ALLIANCE AUTO AUCTION AUSTIN**

AMERICA’S AA DALLAS**

El Paso

www.allianceautoauction.com 1550 CR 107, Hutto, TX 78634 737.300.6300 GM: Hunter Dunn Thursday, 9:15 a.m. $AVE : $200

AMERICA’S AA AUSTIN**

www.americasaa.com/locations/austin/ 16611 S. IH-35, Buda, TX 78610 512.268.6600 GM: Jamie McCollum Tuesday, 1:00 p.m. / Thursday, 1:00 p.m. $AVE : $200

IAA AUSTIN*

www.iaai.com 2191 Highway 21 West, Dale, TX 78616 512.385.3126 GM: Rick Hahn Tuesday, 9:30 a.m. $AVE : up to $200 Sell Fee 14

METRO AUTO AUCTION AUSTIN**

www.americasaa.com/locations/dallas 219 N. Loop 12, Irving, TX 75061 972.445.1044 GM: Ruben Figueroa Tuesday, 12:00 p.m. / Thursday, 12:30 p.m. $AVE : $200

DAX of ROCKWALL**

www.daxofrockwall.com 1810 E I-30, Rockwall, TX 75087 972.771.9919 GM: Tim Clement Tuesday, 6:00 p.m. / Thursday, 2:00 p.m. $AVE : $200

IAA DALLAS*

www.iaai.com 204 Mars Rd., Wilmer, TX 75172 972.525.6401 GM: Donnie Avant Wednesday, 9:30 a.m. $AVE : up to $200 Sell Fee

AMERICA’S AUTO AUCTION EL PASO

www.americasaa.com/locations/el-paso/ 7930 Artcraft Rd., El Paso, TX 79932 915.587.6700 GM: Judith Ayub Wednesday, 9:30 a.m. MST $AVE : $200

IAA EL PASO*

www.iaai.com 14751 Marina Ave., El Paso, TX 79938 915.852.2489 GM: Hector Escobar Wednesday, 9:30 a.m. MST $AVE : up to $200 Sell Fee

MANHEIM EL PASO**

www.manheim.com 485 Coates Drive, El Paso, TX 79932 915.833.9333 GM: JD Guerrero Thursday, 10:00 a.m. MST $AVE : $100 T e x a s

D e a l e r

July/Special 2026

IAA HOUSTON SOUTH*

Harlingen/McAllen IAA McALLEN*

www.iaai.com 900 N. Hutto Road, Donna, TX 78537 956.464.8393 GM: Ydalia Sandoval Tuesday, 9:30 a.m. $AVE : up to $200 Sell Fee

BIG VALLEY AUTO AUCTION**

www.bigvalleyaa.com 4315 N. Hutto Road, Donna, TX 78537 956.461.9000 GM: Lisa Franz Thursday, 9:30 a.m. $AVE : $200

Houston ADESA HOUSTON**

www.adesa.com 4526 N. Sam Houston, Houston, TX 77086 281.580.1800 GM: Keyvan Nayeri Wednesday, 9:30 a.m. $AVE : $200

AMERICA’S AUTO AUCTION CENTRAL HOUSTON**

www.americasaa.com/locations/centralhouston/ 2000 Cavalcade Street, Houston, TX 77009 713.644.5566 GM: Joshua Gardner Wednesday, 12:00 p.m. $AVE : $200

AMERICA’S AA HOUSTON**

www.americasaa.com/locations/houston/ 1826 Almeda Genoa Rd., Houston, TX 77047 281.819.3600 GM: Kyle Drake Thursday, 1:00 p.m. $AVE : $200

AMERICA’S AA NORTH HOUSTON**

www.americasaa.com/locations/northhouston/ 1440 FM 3083, Conroe, TX 77301 936.441.2882 GM: Buddy Cheney Tuesday, 1:00 p.m. $AVE : $200

AUTONATION AUTO AUCTION - HOUSTON** www.autonationautoauction.com 608 W. Mitchell Road, Houston, TX 77037 218.506.3220 GM: Davis Cosmi Friday, 9:15 a.m. $AVE : $200

IAA HOUSTON*

www.iaai.com 2535 West. Mt. Houston, Houston, TX 77038 281.847.4700 GM: Alvin Banks Wednesday, 9:30 a.m. $AVE : up to $200 Sell Fee

IAA HOUSTON NORTH*

www.iaai.com 16602 East Hardy Rd., Houston-North, TX 77032 281.443.1300 GM: Aracelia Palacios Thursday, 9:30 a.m. $AVE : up to $200 Sell Fee July/Special 2026

T e x a s

D e a l e r

www.iaai.com 2839 E. FM 1462, Rosharon, TX 77583 281.369.1010 GM: Patricia Rich Friday, 9:30 a.m. $AVE : up to $200 Sell Fee

MANHEIM HOUSTON**

www.manheim.com 14450 West Road, Houston, TX 77041 281.890.4300 GM: Nick Hanson Tuesday, 9:30 a.m. $AVE : $100

MANHEIM TEXAS HOBBY**

www.manheim.com 8215 Kopman Road, Houston, TX 77061 713.649.8233 GM: Darren Slack Thursday, 9:00 a.m. $AVE : $100

Longview ALLIANCE AUTO AUCTION LONGVIEW** www.allianceautoauction.com 6000 SE Loop 281, Longview, TX 75602 903.212.2955 GM: Rocky Campbell Friday, 9:30 a.m. $AVE : $200

IAA LONGVIEW*

www.iaai.com 5577 Highway 80 East, Longview, TX 75605 903.553.9248 GM: Ulysses Else Thursday, 9:30 a.m. $AVE : up to $200 Sell Fee

Lubbock AMERICAS AA LONE STAR LUBBOCK**

www.americasaa.com/locations/lone-starlubbock/ 2706 E. Slaton Road., Lubbock, TX 79404 806.745.6606 GM: Dale Martin Wednesday, 9:00 a.m $AVE : $75/Quarterly

IAA LUBBOCK*

www.iaai.com 5311 N. CR 2000, Lubbock, TX 79415 806.747.5458 GM: Chris Foster Tuesday, 9:30 a.m. $AVE : up to $200 Sell Fee

Lufkin GREATER LUFKIN AUTO AUCTION

www.greaterlufkinaa.com 2109 N. John Reddit Dr., Lufkin, TX 75904 936.632.4299 GM: Mitchell Connor Thursday, 5:30 p.m. $AVE : $200

Midland Odessa IAA PERMIAN BASIN*

www.iaai.com 701 W. 81st Street, Odessa, TX 79764 432.550.7277 GM: Luther Young Thursday, 9:30 a.m. $AVE : up to $200 Sell Fee

San Antonio AMERICA’S AUTO AUCTION SAN ANTONIO**

www.americasaa.com/locations/sanantonio/ 13510 Toepperwein Rd., San Antonio, TX 78233 210.298.5477 GM: Brandon Walston Tuesday, 9:00 a.m $AVE : $200

ADESA SAN ANTONIO**

www.adesa.com 200 S. Callaghan Rd., San Antonio, TX 78227 210.434.4999 GM: Tom Ausdenmoore Thursday, 9:00 a.m. $AVE : $200

IAA SAN ANTONIO SOUTH*

www.iaai.com 11275 S. Zarzamora, San Antonio, TX 78224 210.628.6770 GM: Dawn Threatt Monday, 9:30 a.m. $AVE : up to $200 Sell Fee

MANHEIM SAN ANTONIO**

www.manheim.com 2042 Ackerman Road, San Antonio, TX 78219 210.661.4200 GM: Sandra Santas Wednesday, 9:00 a.m. $AVE : $100

Tyler GREATER TYLER AUTO AUCTION** www.greatertyleraa.com 11654 Hwy 64W, Tyler, TX 75704 903.597.2800 GM: Daylon Waynick Thursday, 2:30 p.m. $AVE : $200

Victoria VICTORIA AUTO AUCTION**

www.victoriaautoauction.com 835 Industrial Park Drive, Victoria, TX 77905 361.576.0058 GM: Shelly Griffin Thursday, 11:30 a.m. $AVE : $100

Waco ALLIANCE AUTO AUCTION WACO**

www.allianceautoauction.com 15735 I-35 Frontage Road, Elm Mott, TX 76640 254.829.0123 GM: Christina Thomas Friday, 9:45 a.m. $AVE : $200

Wichita Falls DAX of WICHITA FALLS**

www.daxofwichitafalls.com 2206 Sheppard Access Rd., Wichita Falls, TX 76306 940.720.0435 GM: Lisa Shelton Every Other Wednesday, 5:00 p.m. $AVE : $200 15

on the cover by Gabrielle Faust

TIADA Marketing Coordinator

NATIONAL QUALITY DEALER of the

YEAR:

El Paso’s Cesar Stark Brings National Recognition Home

ome achievements speak for themselves, earning national recognition through years of consistent excellence rather than a single defining moment. For El Paso businessman Cesar Stark, that recognition came before hundreds of automotive professionals in Denver, Colorado, when the Nat-ional Independent Automobile Dealers Association (NIADA) named him its 2026 National Quality Dealer of the Year. The award is among the inde-pendent automobile industry’s high-est honors. It recognizes more than sales volume or business success. Recipients are selected for their ethic-al business practices, commitment to customer service, leadership with-in the automotive profession, and meaningful contributions tow their communities. Stark was chosen from eleven state finalists representing the very best independent dealers across the United States. For El Paso, the honor carries significance well beyond the automotive industry. Stark’s story reflects the kind of entrepreneurial determination that has long defined the Borderland. More than two decades ago, he began with a single vehicle and little capital, gradually transforming one sale into a thriving business. Today, S&S Motors has become a respected independent dealership built on trust, transparency, and long-term customer relationships rather than quick profits. That philosophy stands out in an industry where public confidence can sometimes be difficult to earn. The National Quality Dealer Award demonstrates

T e x a s

D e a l e r

July/Special 2026

that integrity remains a competitive advantage—and that customers notice businesses that consistently place honesty and service ahead of short-term gain. Just as important is Stark’s commitment to the profession itself. Beyond operating a successful dealership, he has devoted years to improving the independent dealer industry through leadership roles with the El Paso Independent Automobile Dealers Association and the Texas Independent Automobile Dealers Association. He has mentored fellow dealers, participated in educational programs, and helped shape industry standards throughout Texas.

This award is much bigger than me—it reflects the incredible support of my family, the dedication of our team at S&S Motors, and the mentors and friends who have invested in me throughout my journey.” “Receiving the National Quality Dealer Award is one of the greatest honors of my career. When I started over 26 years ago with one vehicle and a dream, I never imagined I would one day receive this recognition. This award is much bigger than me — it reflects the incredible support of my family, the dedication of our team at S&S Motors, and the mentors and friends who have invested in me throughout my journey.” Noted Cesar Stark after receiving the prestigious award. He went on to say, “The most rewarding part of this recognition is knowing that it represents more than building a successful dealership. It represents serving our customers with integrity, giving back to our community, and being actively involved in improving our industry. July/Special 2026

T e x a s

D e a l e r

Through TIADA, NIADA, and EPIADA, I’ve learned that the best dealers never stop learning and never stop serving. I hope this award encourages other dealers to become involved in their associations, share their knowledge, and help elevate our profession. I am incredibly grateful and humbled to represent Texas on the national stage, and I hope to continue giving back to an industry that has given so much to me.” Communities benefit when successful business owners invest not only in their own companies but also in strengthening the industries and neighborhoods around them. Stark has done precisely that. His acceptance remarks were equally telling. Rather than focusing solely on business accomplishments, he credited his family, employees, mentors, and late father for the values that shaped his career. In an era when success is often portrayed as an individual achievement, his acknowledgment served as a reminder that lasting accomplishments are usually built upon the support of others. Awards alone do not define a legacy. Character does. By earning the automotive industry’s highest distinction for independent dealers, Cesar Stark has demonstrated that ethical leadership, community involvement, and perseverance remain the strongest foundations for business success. His achievement is not only a milestone for S&S Motors but also a point of pride for El Paso and for Texas letting the nation know that excellence thrives there.

“The most rewarding part of this recognition is knowing that it represents more than building a successful dealership. It represents serving our customers with integrity, giving back to our community, and being actively involved in improving our industry.” The true significance of this recognition lies not in the medal itself, but in what it represents. By honoring Cesar Stark, NIADA has affirmed that integrity is not an outdated ideal but a competitive advantage, a leadership principle, and a legacy worth building. In recognizing one dealer, it has reminded the nation that character remains the highest standard of excellence.

T e x a s

D e a l e r

July/Special 2026

WE SUPPORT

MEMBER

SAFE REPAIRS ~ SAVE LIVES

We are experienced in negotiating claims with insurance companies. As a Licensed Public Insurance Adjuster Agency, we can ensure a fair settlement on your auto claim. It is our duty to act on your behalf !

$4,300

average settlement increase above the carrier’s ﬁnal offer on Total Loss claims

$6,100

average settlement increase above the carrier’s ﬁnal offer on Repair Procedure claims

We Are Ready to Help:

Providing Services and Information on:

• • • • • •

• Total and Partial Loss Claims Settlement • Valuation • Mandatory Right to Appraisal Information

Automobile Owners Collision Repair Facilities Lenders Fleets GAP Providers Law Firms

Additional Services:

We Also Help: • Car Dealers

President Robert McDorman

• Inherent Diminished Value • Loss of Use • Repairability Disputes

CONTACT US FROM ANYWHERE IN THE U.S.! 201 Main Street Suite 600 Fort Worth, TX 76102 817-756-5482 claims@autoclaimspecialists.com

WWW.AUTOCLAIMSPECIALISTS.COM

T e x a s

D e a l e r

July/Special 2026

On-Demand Offerings

Complying with the Safeguards Rule* TIADA has designed an easy, quick, and affordable program that fulfills the FTC’s training requirements for the Safeguards and Privacy Rules of the Gramm-Leach-Bliley Act for all your employees and includes model Safeguards Policies and Agreements for your dealership at no additional charge.

$75 for the Qualified Individual, 60-min. course $49 for All Other Employees, 30-min. course Volume Pricing Options Available at $40 per user

*Also available in Spanish

Repossession 101: What You Need to Know In this two-part video course TIADA counsel Michael Dunagan answers repossession related questions for both the dealer starting out and those dealers who want a refresher. Dunagan goes through the basics of self-help repossession, repossession when a client has filed bankruptcy, and using the courts to regain collateral through sequestration. The course also covers all the repossession letters and includes a downloadable deck of slides to follow along with the course.

$98 for two 1-hour videos

The Basics of Transferring Titles* Want to avoid having your title transfer paperwork rejected at the tax office? This online course is designed to walk you through the title transfer process and is best suited for people new to transferring titles or those who want to brush up on the basics. This course has been reviewed for accuracy by the Tax Assessor-Collectors Association of Texas.

$48 for the course

*Also available in Spanish

The Deal Jacket* The Deal Jacket is the file the TxDMV, OCCC and the Comptroller will ask for when they conduct an exam or audit of your dealership so it’s important to make sure these documents are accurate. To know which documents are required, you can either rely on what some dealer at the auction told you, or you can do it the right way by taking this free course.

This course is FREE

To register visit Txiada.org/on _ demand Call us at 512.244.6060 or email us if you need assistance. Texas Independent Automobile Dealers Association

*Also available in Spanish

feature by Gabrielle Faust

TIADA Marketing Coordinator

QUALITY DEALERof the YEAR: Where Are They Now? AN INTERVIEW W I T H 2 0 0 0 AWA R D WINNER ROBERT MCDORMAN

o say that selling cars is his passion could quite possibly be the understatement of the year. For dealer-guru Robert McDorman it is more than simply moving inventory off his lot. It is about delivering exceptional customer experience on every level from sales and service to finance and more. He has lived by his dealership’s motto “No One Comes Close” and proven himself to be an exemplary example of what it truly means to be committed to building not just a business, but an automotive empire.

To say that selling cars is his passion could quite possibly be the understatement of the year. T e x a s

D e a l e r

July/Special 2026

McDorman began his automotive journey when he was still in junior high washing cars for a Houston area dealership. By the age of fourteen he graduated to selling cars on the lot and in one year made $58,000. Not bad for a freshman in high school. A few years later he gained ownership of an auto parts business in Dayton, Texas whose original owners were retiring. He buckled down, seeing his opportunity, and with hard work and a little elbow grease he turned a $21,000 a month shop into a booming $110,000 a month business in just eleven months. Over the years he has worked as a General Manager, Parts Manager, Service Manager, Finance Manager, Used Car Manager, and General Sales Manager. So, when he decided it was time to purchase his first dealership in 1992 he left no stone unturned in his quest for industry knowledge consistent with his commitment to the highest level of customer service. A small used car dealership in Vidor, Texas called Easy Auto Sales was rebranded as McDorman Motors and by 2004 the business had blossomed to 5 locations. Since then he has scaled McDorman Motors into one of the largest independent preowned dealerships in Texas with over 186 employees moving over 600 cars per month. His success has been recognized by several organizations over the course of his career. In 2000 he was awarded the Texas Quality Dealer of the Year Award as well as the NIADA Double Eagle Award. The following year he was also honored on a national level with the NIADA National Quality Dealer of the Year Award. This was followed by becoming a Better Business Bureau Torch Award finalist in 2004. McDorman also received his NIADA Certified Master Dealer Certification from Northwood University in 2002. We wanted to catch up with Robert McDorman to see how his life and business have changed since winning the 2000 Texas Quality Dealer Award. July/Special 2026

T e x a s

D e a l e r

Q: What was it like, winning the Quality Dealer Award in 2000? What

did it mean to you? Being presented with the Quality Dealer Award was a true honor and one of the greatest highlights of my life.

Q: How did winning the award change your career arc and the way you

do business as a Dealer in Texas? I have since sold my car operation to Vehicle Value Experts. However, in my current role at Auto Claim Specialists I work with car values all day long. At Auto Claim Specialists we refer our clients to Vehicle Value Experts to help them obtain a fair Actual Cash Value on their vehicle.

Q: What have you accomplished since then?

I am now the President of Auto Claim Specialists we are a National Public Insurance Adjuster Agency, and we specialize in motor vehicle claims. We are licensed in over 28 States. We work with many car dealers across the United States daily with their clients who are involved in a total loss and their insurance carrier has undervalued their proposed settlement. Our average settlement increase above the carrier’s final offer is $4,300. I am actively involved in legislative affairs concerning the Texas insured citizens.

Q: What advice would you have for other independent dealers in the

state of Texas who are striving to one day win the award? And why should dealers strive to achieve this honor? Each Independent Texas Dealer should strive to achieve this goal. In my professional opinion the award brings a high level of accountability and credibility to the dealer. Each dealer should cherish their dealer’s license, work hard each day to always educate themselves on compliance issues and place the highest level of focus on their clients and referrals.

Q: Do you have any closing thoughts you would like to add?

I am as proud of achieving this award today as when I achieved it back in 2000. I am equally proud of achieving the National Quality Dealer Award the following year. Each dealer should become actively involved and support the Texas Independent Auto Dealers Association and work hard to work with legislators to educate them on the needs of Independent Dealers in Texas. Today Robert McDorman applies his extensive background as a Certified Master Dealer and public insurance adjuster through his company Auto Claims Specialists, as well as the Auto Body Association of Texas (ABAT) as an advocate for independent dealerships at the Texas state legislative level. He is extremely active in legislative affairs regarding the auto insurance industry in the State of Texas and has testified often at the Texas State Legislature. Most recently he was present as part of the Senate Committee on Business and Commerce during the 89th Session Senate Hearing on the Texas Mandatory Appraisal Law. For over a decade he has also been a prolific editorial contributor to several automotive publications including Autobody News, RDN Repairer Driven News, Merlin Law Group, and Texas Automotive, where he penned a monthly article entitled “Ask the Expert” from 2018–2025. Robert McDorman continues to be a shining example of what can be achieved when passionately committed to excellence in one’s business. We look forward to observing his continued success and the countless achievements he no doubt will obtain throughout his career in the world of independent Texas automotive dealers. 23

We see easier wholesale in your future See for yourself how OPENLANE’s in-depth inspections and AI-enhanced condition reports can help you buy wholesale with confidence. Lucky numbers not included.

2026 TIADA

Vendor Directory

A Complete Listing of TIADA’s Associate Members compiled by Texas Dealer staff

Below is the complete list of current TIADA Associate Members as of 6/12/26. An asterisk (*) next to a company name indicates that the company advertises in Texas Dealer magazine. Companies with a booth number listed are Conference Exhibitors. Members are organized alphabetically within the following categories: Auction, Consulting/Education, CPA/Accounting, Credit Services, CRM, Dealer Management Software, Dealer Supplies & Services, Digital Marketing/SEO, Finance/Banking, Floorplan, Forms/Printing, GPS/Payment Protection/Recovery, Human Resource Solutions, Insurance, Legal Services, Other, Payment Processing, Service Contracts, Software, Transport, Vehicle History Reports, and Vehicle Listing.

AUCTION

*ACV Auctions 640 Ellicott St Buffalo, NY 14203 (800) 553-4070 https://www.acvauctions.com/ ACV is the leading digital automotive marketplace and data services partner for dealers, combining a trusted wholesale platform with AI-powered solutions like ACV MAX and VIPER to help dealers source, value, and sell vehicles with confidence.

ADESA ADESA is a leader in the wholesale auto auction industry, serving customers both online and at its 56 locations across the U.S. ADESA Austin, Inc. 2108 Ferguson Lane, Suite 800 Austin, TX 78754 (512) 873-4000 https://www.adesa.com ADESA Dallas 3501 Lancaster Hutchins Road Hutchins, TX 75141 (972) 225-6000 https://www.adesa.com ADESA Houston 4526 N Sam Houston Pkwy West Houston, TX 77086 (281) 580-1800 https://www.adesa.com

ALLIANCE Auto Auction NAAA members offering ACV, Pipeline, Recon Services, Pre & Post-Sale Inspections. Come JOIN THE ALLIANCE with ACV for friendly teammates who exceed customer expectations, in every auction, by providing quality inventory, competitive markets, and superior services. Alliance Auto Auction of Abilene 6657 US Hwy 80 W Abilene, TX 79605 (325) 698-4391 https://www.allianceautoauction.com Alliance Auto Auction of Austin 1550 CR 107 Hutto, TX 78634 (737) 300-6300 https://www.allianceautoauction.com Alliance Auto Auction of Dallas 9426 Lakefield Blvd Dallas, TX 75220 (214) 646-3136 https://www.allianceautoauction.com Alliance Auto Auction of Longview 6000 SE Loop 281 Longview, TX 75602 (903) 212-2955 https://allianceautoauction.com Alliance Auto Auction of Waco 15735 North Interstate 35 Elm Mott, TX 76640 (254) 829-0123 https://allianceautoauction.com

Ally SmartAuction 500 Woodward Ave, 16th Floor Detroit, MI 48226 (877) 273-5572 https://www.SmartAuctionLogin.com SmartAuction, part of Ally Financial, is a wholesale digital auto auction that offers access to a virtual inventory of vehicles to thousands of eligible franchised and independent dealers. With average listings of more than 37,000 vehicles daily, dealerships across the U.S. value SmartAuction for its wide selection, convenience, reliability, value, and cost savings.

*America’s Auto Auction (Pg. 56) 15301 N Dallas Parkway, Suite 800 Addison, TX 75001 https://www.americasaa.com/ America’s Auto Auction is a leading automotive remarketing company that facilitates transactions between buyers and sellers through 50+ auction locati0ons, multiple mobile auctions, and multi-seller platform digital sales. America’s Auto Auction - Austin 16611 IH-35 Buda, TX 78610 (512) 268-6600 https://www.americasaa.com/ locations/austin We are a Wholesale Automobile Auction specializing in selling New Car Trades.

ADESA San Antonio 200 S. Callaghan Road San Antonio, TX 78227 (210) 434-4999 https://www.adesa.com

July/Special 2026

T e x a s

D e a l e r

Vendor Directory America’s Auto Auction - Corpus Christi 2149 IH69 Access Road Robstown, TX 78380 (361) 767-4100 https://www.americasaa.com/ locations/corpus-christi America’s Auto Auction Corpus Christi (fka Corpus Christi Auto Auction) has been serving the South Texas area for over 25 years. Connecting buyers and sellers, we strive to treat everyone like family.

America’s Auto Auction - San Antonio 13510 Toepperwein Road San Antonio, TX 78233 (210) 298-5477 https://www.americasaa.com/ locations/san-antonio America’s Auto Auction San Antonio (fka San Antonio Auto Auction) has been serving the South Texas area for over 25 years. Connecting buyers and sellers, we strive to treat everyone like family.

America’s Auto Auction - Dallas 219 N Loop 12 Irving, TX 75061 (972) 445-1044 ext. 8018 https://www.americasaa.com/ locations/dallas/ America’s Auto Auction is a wholesale automobile auction company offering a full-spectrum of remarketing services, with dedicated professional staff helping with all your auction needs.

America’s Auto Auction Texas Lone Star Lubbock 2706 E. Slaton Road Lubbock, TX 79404 (806) 745-6606 https://www.americasaa.com/ locations/lone-star-lubbock We are an 8-lane, 36-acre auction running 800+ vehicles weekly. The largest selection from Dallas to Phoenix. Big city inventory with small-town charm.

America’s Auto Auction - El Paso 7930 Artcraft Road El Paso, TX 79932 (915) 587-6700 https://americasaa.com/locations/ el paso Full-service, in-lane & online wholesale auto auction

AutoNation Auto Auction Houston 608 W. Mitchell Road Houston, TX 77037 (281) 506-3220 https://www.autonationautoauction.com AutoNation Auto Auction provides a trusted place to buy and sell quality used-vehicle inventory. After all, it’s the only place where you can bid exclusively on inventory from AutoNation, America’s Largest Automotive Retailer.

America’s Auto Auction - Houston 1826 Almeda Genoa Road Houston, TX 77047 (281) 819-3600 https://www.americasaa.com/ locations/houston/ Wholesale Auto Auction with full service Recon Center America’s Auto Auction - North Houston 1440 FM 3083 Conroe, TX 77301 (936) 441-2882 https://www.americasaa.com/ locations/north-houston/ Dealer-only wholesale auction. Tuesdays at 1 PM. New Car Trades and Credit Acceptance. America’s Auto Auction - Central Houston 2000 Cavalcade Houston, TX 77009 (713) 644-5566 https://www.americasaa.com/ locations/central-houston/ Dealer-Only Auction every Wednesday at Noon. Fleet Companies, Local Dealers; Bank/Credit Unions; Government Entities. Equipment sale every 2nd and 4th Wednesday of the month at 2:00 PM.

*Big Valley Auto Auction - Donna (Pg. 5) 4315 N. Hutto Road Donna, TX 78537 (956) 461-9000 https://www.bigvalleyaa.com With over 50 franchise dealers and more than 2,000 registered independent dealers across the Rio Grande Valley, we offer a Big Time Auction Experience.

CarMax Auctions 12800 Tuckahoe Pkwy Richmond, VA 23238 (804) 441-2962 https://carmax.com/ CarMax Dealer Solutions brings CarMax Auctions and MaxOffer together to create a better way to buy and sell cars. DAX - Dealers Auction Xchange Rockwall 1810 I-30 Frontage Road Rockwall, TX 75087 (972) 771-9919 https://www.daxofrockwall.com/ DAX Dealers Auction Xchange is an independent, family-owned auto auction company. Dedicated to providing a transparent and efficient platform for buying and selling vehicles, backed by exceptional customer service and industry expertise. DAX - Dealers Auction Xchange Wichita Falls 2206 Sheppard Access Road Wichita Falls, TX 76306 (940) 720-0435 https://daxofwichitafalls.com/ DAX - Dealers Auction Xchange is an independent, family-owned auto auction company. Dedicated to providing a transparent and efficient platform for buying and selling vehicles, backed by exceptional customer service and industry expertise. Greater Lufkin Auto Auction 2109 N. John Reddit Drive Lufkin, TX 75904 (936) 632-4290 https://www.greaterlufkinaa.com/ As a small, locally owned business, we believe in treating our customers like family. Our mission is to empower your success through a seamless and transparent buying experience. Our dedicated and friendly staff are here to guide you every step of the way, making the auction process accessible and stress-free.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory Greater Tyler Auto Auction 11654 State Hwy 64 W Tyler, TX 75704 (903) 597-2800 https://www.greatertyleraa.com/ Sale every Thursday at 2:30 PM and GSA Auction every 2nd Tuesday at 10:00 AM Edge Pipeline Simulcast - 4 Lanes, Member: NAAA, TIADA, Founders Group Holman 4001 Leadenhall Road Mount Laurel, NJ 08054 (856) 693-2675 https://www.holman.com/ Vehicle Remarketing Services IAA Two Westbrook Corporate Center, 10th Floor Westchester, IL 60154 (708) 492-7200 https://www.iaai.com IAA works with dealerships, fleet and finance companies, and government agencies to sell thousands of high mileage, lightly damanged repossessed and abandoned vehicles every year.

*Manheim (Pg. 60) 6205 Peachtree Dunwoody Road Atlanta, GA 30328 (866) 626-4326 https://site.manheim.com/ The most inventory, largest audience, strongest tools, and most comprehensive end-to-end capabilities in the business - all for you Manheim - San Antonio 2042 Ackerman Road San Antonio, TX 78219 (210) 661-4200 https://www.manheim.com Leading provider of vehicle remarketing services, connecting qualified buyers and motivated sellers to achieve results. Manheim Dallas 5333 W. Kiest Blvd. Dallas, TX 75236 (214) 467-6242 https://www.manheim.com Manheim Dallas 7,000 plus vehicles every week! Auctions every Tuesday/Wednesday/ Friday!

July/Special 2026

T e x a s

D e a l e r

Manheim Dallas-Fort Worth 12101 Trinity Blvd. Euless, TX 76040 (817) 399-4000 https://site.manheim.com/en/ locations/us-locations/manheimdallas-fort-worth.html Dealer-only automobile auction in the DFW metroplex offering Ford Factory, RV/Boat, Mobile, Heavy Trucks, and Weekly sales. Manheim Houston 14450 West Road Houston, TX 77041 (281) 890-4300 https://www.manheim.com Leading provider of vehicle remarketing services, connecting qualified buyers and motivated sellers to achieve results. Manheim Texas Hobby 8215 Kopman Road Houston, TX 77061 (713) 649-8233 https://www.manheim.com Leading provider of vehicle remarketing services, connecting qualified buyers and motivated sellers to achieve results. *Metro Auto Auction - Dallas (Pg. 10) 1836 Midway Road Lewisville, TX 75056 (972) 492-0900 https://www.metroaa.com We are a used-car auto auction that provides outstanding inventory and service to our used car dealers. We have two weekly auctions, every Tuesday at 9:30 AM and every Friday at 10:00 AM. We run 1,000+ vehicles per sale every week, and we invite you to see why our dealers say Metro Auto Auction Dallas is Simply Better! *OPENLANE (Pg. 24) 11299 N. Illinois Street, Suite 500 Carmel, IN 46032 (855) 925-2252 https://www.openlane.com/ association/tiada/?utm_ medium=pw&utm_source=dealer_ association&utm_campaign For more than 25 years, OPENLANE has pioneered innovation focused on achieving our goal to make wholesale easy so you can be more successful. Our digital marketplace offers a fast, easy, and transparent way to sell and source used vehicle inventory ”anytime, anywhere. We bring together the leading OEMs, dealers, fleet operators, rental companies, and financial institutions to match the right buyer with the right car for every lot.

UR International, Inc. 10701 Corporate Drive, Suite 377 Stafford, TX 77477 (281) 989-4411 http://www.urinternational.com Provides towing management solutions for government agencies, including an online auction platform https://www.govtowauction. com/#/home Victoria Auto Auction 835 Industrial Park Dr Victoria, TX 77905 (361) 576-0058 https://www.victoriaautoauction.com Family-owned and operated since 1987. Our sale is every Thursday at 11:30 a.m. You can find us on Pipeline and victoriaautoauction.com

CONSULTING/EDUCATION American Auto Protection 860 W Airport Fwy., Suite 205 Hurst, TX 76054 (817) 479-8583 http://www.aaprotect.com GAIN A COMPETITIVE ADVANTAGE Your customers expect the best in personal experience with quality products and service. Our goal is to help independent franchise dealerships and used vehicle dealerships grow their bottom line. We offer high quality coverage products that help auto dealers increase customer satisfaction and build loyalty for repeat business. ARC 131 E Jefferson Street Clinton, MO 64735 (816) 839-5040 Ext. 108 https://arcnation.com/ Welcome to ARC, where dealerships go to win! We are trusted industry leaders in Consulting, Training, 20 Groups, Reinsurance, Warranties, and VSA’s for both independent and franchised dealers. AutoCollect Solutions 508 Main St. Evansville, IN 47708 (270) 993-4316 http://autocollectsolutions.com ACS is here to support the Buy Here Pay Here and subprime community with collections and underwriting. We take a deep dive into your portfolio and give you actionable steps to improve your portfolio performance and cash flow!

Vendor Directory AutoZoom 9001 Airport Freeway, Suite 760 North Richland Hills, TX 76180 (888) 493-6891 x712 https://autozoom.com/ We build Custom-Fit Scoring models for usedcar financing dealerships. Click on the “Learn More” button at www.autozoom.com for a short video. C&M Coaching P.O. Box 173 Elkhorn, WI 53121 (877) 900-9461 https://www.candmcoaching.com C&M Coaching provides expert call training for Sales Teams, BDC departments, Collectors, Receptionists and Service Advisors. We also offer hosted chat and internet mystery shops! CMOR Solutions, LLC 15814 Champion Forest Drive #1104 Spring, TX 77379 (832) 944-4228 http://www.cmorsolutions.com First and foremost, we are Data Experts who focus on integrations between your DMS and the world. We can connect a variety of Vendors to your DMS. We specialize in multiple DMS integrations with QBO, Dynamics, PayNearMe, etc. Storm Recon Solutions 12613 Summerwood Dr Burleson, TX 76028-7079 (936) 645-7567 Storm Recon Solutions provides specialized hail-loss consulting for automotive dealerships, advocating throughout the insurance claims process. We help maximize accurate claim settlements through expert damage evaluation, repair strategy, policy interpretation, and dealership-focused recovery planning following catastrophic weather events. White Hat Coaching 369 E 3350 N North Ogden, UT 84414 (903) 816-0216 https://www.whitehatway.com Coaches and hosts of the BHPH Morning Show podcast. BHPH-specific experience across more than half the US and creators of the V8 Dealer Groups (virtual peer groups).

Automotive Aftermarket Services 10514 FM 1764 Santa Fe, TX 77510 (281) 538-2468 https:// automotiveaftermarketservices.com/ Automotive Aftermarket Services is a one-stop shop, providing a full suite of F&I products, services, training, and HR solutions for Independent and BHPH dealerships.

CPA/ACCOUNTING Butler & Sanchez LLC 855 Rockmead Drive, Suite 504 Kingwood, TX 77339 (832) 742-1300 https://www.butler-sanchez.com/ Specialized CPA firm delivering personalized accounting, tax planning, wealth management, and consulting services tailored to independent and buy-here-payhere dealerships.

CLA 15303 Dallas Parkway, Suite 1400 Addison, TX 75001 (972) 383-5700 https://www.claconnect.com/ dealerships CPAs and consultants with deep industry experience to help drive dealerships and owners to financial success. HHM CPAs 1200 Market Street Chattanooga, TN 37402 (423) 756-7771 ext. 165 http://www.hhmcpas.com HHM CPAs is a certified public accounting firm that specializes in traditional and nontraditional accounting and tax services for dealerships. We serve over 300 rooftops across the nation.

Lane Gorman Trubitt, LLC 2626 Howell Street, Suite 700 Dallas, TX 75204 (214) 461-1492 https://www.lgt-cpa.com With a dedicated automotive team, LGT has the industry experience to serve your accounting needs. Shilson, Goldberg, Cheung & Associates, LLP 1318 W. 23rd St. Houston, TX 77008 (713) 290-8171 https://www.sgcaccounting.com CPA firm serving BHPH dealers and related finance companies across the country Texas Valor Bookkeeping LLC 18618 Candleview Dr Spring, TX 77388 (346) 386-8751 http://texasvalorbookkeeping.com Specializes in accounting and administrative support for Texas independent automobile dealerships and Buy Here Pay Here (BHPH) operations. With over 10 years of dealership industry experience, we understand the unique accounting, reporting, and compliance needs dealers face every day. TVO Tax Services, LLC 1630 Sweetwater Lane Prosper, TX 75078 (214) 679-2829 Accounting, Tax, and Consulting Services for Small Businesses and Individuals. Xavier Reyna, CPA 2400 McCue Road, Unit 325 Houston, TX 77056 (713) 952-1712 http://xavierpc.com/ Accounting, Tax, and Consulting Services for Small Businesses and Individuals.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory CREDIT SERVICES Sterling Credit Corp. 222 S Westmonte Drive, Suite 301 Altamonte Springs, FL 32714 (407) 240-2345 ext. 104 https://sterlingcreditcorporation.com/ Sterling Credit Corp. is committed to providing capital and collection services to our customers. Structured as a buyer of bulk receivables and loan servicing company, we strive to be a dependable cash flow source with exceptional account management and customer support expertise.

CRM Magiloop 2400 E Lancaster Ave Fort Worth, TX 76103 (682) 262-0655 https://www.magiloop.com/ MagiLoop is a purpose-built BHPH growth platform that connects marketing, CRM, underwriting, and AI-powered automation into one unified system. Built by dealership operators, MagiLoop helps dealers increase conversions, improve portfolio performance, and maximize marketing ROI.

DEALER MANAGEMENT SOFTWARE ABCoA / Deal Pack P.O. Box 54221 Jacksonville, FL 32245 (800) 526-5832 www.dealpack.com For the automotive dealer or lender looking for a complete management software with real-time accounting, the choice is Deal Pack. ABCoA has developed complete software solutions for the used car and subprime finance industries since 1983.

Auto Master Systems, Inc. 9772 Whithorn Drive Houston, TX 77095 (855) 992-9913 https://auto-master.com/ Auto Master Systems, Inc. is the top BHPH/ LHPH/indirect lending customizable solution in the industry for the last 31 years for selffinancing dealers.

July/Special 2026

T e x a s

D e a l e r

AutoAction 10810 Katy Freeway, Suite 103 Houston, TX 77043 (713) 827-0777 https://www.autoactiondms.com Dealership Management Software for Independent Dealers AutoManager LLC 7301 Topanga Canyon Blvd., Suite 200 Canoga Park, CA 91303 (800) 300-2808 http://www.AutoManager.com AutoManager provides dealer management software and website solutions to 4,000 independent dealers throughout the United States and Canada. AutoMatrix Dealer Software 21025 NW 2nd Ave Miami Gardens, FL 33169 (954) 228-8595 https://automatrix.com/ Streamline your dealership with our comprehensive DMS: web-based, dashboard reporting, seamless operations for Retail and BHPH. Enhance efficiency and simplify daily tasks. CNP Technologies 806 Tyvola Road, Suite 102 Charlotte, NC 28217 (888) 973-3737 http://www.cnp.net Delivering results-driven IT and UC business outcomes, along with personalized customer engagement, flexible service models, and industry-leading technology. We provide reliable, secure, and scalable business platforms that meet your critical needs today, and keep you connected, and future-ready. Dealers Auto Center 5900 Balcones Drive, Suite 100 Austin, TX 78731 http://dealersautocenter.com Digital Asset Management Dedicated to Automotive Industry Dealer Controlled Solutions 3401 Route 66 Neptune, NJ 07753 (717) 381-7221 https://www.dealercontrolledsolutions. com/ DMS for BHPH & LHPH dealers

*DealerCenter (Pg. 42) 4751 Wilshire Blvd., Suite 205 Los Angeles, CA 90010 (888) 669-2669 https://www.dealercenter.com/ DealerCenter is an all-in-one, cloud-based dealer management solution that gives the independent dealer full control over their sales, inventory & customer management, financing, and more.

Frazer Computing Inc. 91 Main St Canton, NY 13617 (888) 963-5369 https://www.frazer.com Providers of Dealer Management Software to over 4,300 Texas dealers.

LeftLane Software 900 East Pecan Street, Suite 300-194 Pflugerville, TX 78660 (737) 378-8474 http://leftlanesoftware.com We are building a modern desktop and mobile cloud-based DMS out of Austin for independent dealerships

Nemroot Technologies LLC 44501 FM 529 Houston, TX 77095 https://nemroot.com/ AI-powered sales engine for independent dealers. Automates follow-up, inventory alerts & appointment booking to increase closing rates.

Vendor Directory Neo Verify 700 Villa Centre Way San Jose, CA 95128 (408) 406-5174 http://www.neoverify.com Neo provides a SaaS-based loan origination and underwriting system along with a CRM to BHPH dealers.

Verifacto, Inc. 6 Concourse Parkway, Suite 725 Atlanta, GA 30328 (678) 916-8311 https://www.verifacto.com Verifacto is an AI-powered, all-in-one cloud DMS platform delivering an end-toend solution for automotive lenders and dealerships, automating lending, compliance, insurance tracking, collections, and payments. Wayne Reaves Software & Websites 3370 Vineville Ave., Suite 100 Macon, GA 31204 (800) 701-8082 ext. 113 https://www.waynereaves.com Wayne Reaves Software has been a leading provider of dealer management software since 1987. The DMS provides an easy-touse experience for dealers of all types and sizes with multi-location and online hosting capability. The software is always up to date, and backups are secured.

DEALER SUPPLIES & SERVICES AIB, Inc. 550 Reserve Street, Suite 410 Southlake, TX 76092 (817) 440-3300 http://www.oneaib.com AIB offers a SaaS platform called “TitleDirect” to over 750 Texas dealers that seamlessly integrates with their DMS to streamline tag, title and registration through TxDMV’s online webDEALER portal. Dealers leverage the platform at point-of-sale as well as in the back office.

Advance Auto Parts 11810 N Gessner Houston, TX 77064 (832) 474-3399 https://my.advancepro.com/ service/s/consumer-home A leading automotive aftermarket parts provider that serves the professional installer. Alexa Springs, Inc. 652 Southwestern Blvd Coppell, TX 75019 (866) 291-3446 http://alexasprings.com We specialize in custom-label bottled water. AutoZone 123 S. Front St Memphis, TN 38103 (901) 495-6500 https://www.autozonepro.com Quality automotive parts and accessories. Centex Auto Title 9707 FM 812, Suite 4 Austin, TX 78719 (512) 906-2711 http://centexautotitle.com Full Service Deputy title service for Texas, Processing title & registration work for dealers and the public. Chris Collins Inc. 19025 Stuebner Airline Rd. Unit 1334 Los Angeles, CA 90015 (940) 337-6097 https://chriscollinsinc.com/ Chris Collins Inc. turns Service Businesses into Money-Making Machines. Our leadership and accountability coaching services are designed with three things in mind: increasing customer satisfaction, increasing customer retention, and skyrocketing your profits so much you’ll be mad you didn’t find us sooner! Coverlay Manufacturing 4017 Hwy 67 North San Angelo, TX 76905 (800) 633-7090 http://coverlaymfg.com Coverlay Manufacturing designs and produces interior auto parts. Our products look like the original, specializing in dash covers, replacement door panels, armrests and more.

Dealer Services Network, LLC 3155 SW 10th Street, Suite D Deerfield Beach, FL 33442 (786) 218-2945 http://www.dsn.net/ DSN is an expert on tag & title registrations and document archiving for regulatory compliance. We help dealerships navigate the complexities of regulatory compliance, aiming to build a more profitable operation. Great American Automotive Products 6701 Concord Park Drive Houston, TX 77040 (713) 744-7823 https://www.gabpauto.com Deal Jackets, Key Tags, Flags, Windshield Stickers, Balloons, License Plate Products, Buyers Guides and more! Innovation Financial Services 2204 Timberloch Place, Suite 150 The Woodlands, TX 77380 (281) 823-6050 https://www. innovationfinancialservice.com/ Innovation Financial Services partners with automotive dealerships nationwide to increase income by evaluating businesses and offering solutions through superior products, innovative technology, handson and consistent training as well as implementation of processes. One-View 6270 N. Shadeland Avenue Indianapolis, IN 46220 (317) 915-9039 https://www.one-view.com/ One View delivers next-generation document management, purpose-built for automotive dealerships, meeting dealers where they are and optimizing every stage of their technology journey. O’Reilly Auto Parts 233 S Patterson Ave Springfield, MO 65802 (417) 873-2068 http://www.oreillyauto.com O’Reilly Auto Parts’ customer commitment is built on a long-standing heritage of service, quality, and value, with a mission to be the dominant supplier of auto parts by offering the best combination of price, quality, and service to all of our dealership customers.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory Royal Key Supply 1222 Corporate Drive West, Suite E Arlington, TX 76006 (817) 779-4758 ext. 102 http://www.royalkeysupply.com Royal Key Supply – Your Trusted Automotive Locksmith Supplier. At Royal Key Supply, we are driven to provide top-quality, wholesale automotive locksmith supplies to our valued customers. TxPOD 2102 Spanish Oak Trl Round Rock, TX 78681 (512) 537-2802 http://txpod.com TxPOD supports independent Texas auto dealers by providing compliant dealership locations, operational infrastructure, and licensing support. We specialize in flexible dealer-ready offices, vehicle display yards, and back-office services that reduce setup friction and help dealers launch and operate efficiently. XL Parts 15701 Northwest Freeway Houston, TX 77040 (713) 983-1146 https://www.xlparts.com/ XL Parts | The Parts House is a trusted leader in the automotive aftermarket, proudly serving repair shops, dealerships, and fleet operators across the U.S. and Puerto Rico.

DIGITAL MARKETING/SEO

Big Time Advertising & Marketing 732 Crown Industrial Court, Suite N Chesterfield, MO 63005 (636) 778-2045 http://www.gowithbigtime.com Big Time Advertising & Marketing is a fullservice automotive advertising agency built by car people, for car people. Since 2014, we’ve helped independent and franchise dealers grow through creative, high-impact strategies.

July/Special 2026

T e x a s

D e a l e r

Coast Technology 5200 LA-22, Suite 20 Mandeville, LA 70471 (985) 205-1833 http://coasttechnology.com Coast Technology is a technology-first, audience-first platform built to transform dealership performance across automotive, RV, powersports, marine, and specialty retail. Coast connects hidden buyers and known customers to real leads and measurable sales, revealing who’s shopping, who’s ready to convert, and how digital engagement drives revenue.

Dealer.com by Cox Automotive 1 Howard St Burlington, VT 05401 (877) 327-8422 https://www.dealer.com Dealer.com is the industry’s strategic digital marketing powerhouse, combining cuttingedge digital marketing solutions with deep category expertise to optimize the total carbuying experience.

eBay Motors 583 West eBay Way Draper, UT 84020 (801) 624-8774 http://www.ebay.com/motors eBay Motors is the global eCommerce marketplace for your dealership. eBay Motors is a major part of this digital world where buyers and sellers connect 24 hours a day, 7 days a week with zero traditional geographic borders. Buyers come to eBay Motors, not to submit leads, but to buy their next vehicle. Reputation 6111 Bollinger Canyon Road San Ramon, CA 94583 (800) 888-0924 https://reputation.com/ The Reputation platform turns reviews, listings, and surveys into actionable intelligence, so every location gets clear, prioritized actions. Built for the AI era, it helps local teams move fast while giving leaders control to measure impact and drive accountability at scale.

Tax Refund Services Tax Max 7815 Temple Terrace Hwy Tampa, FL 33637 (813) 987-2199 https://www.taxmax.com We route customers tax refunds directly to the dealership to use for down payments. The Dream Team Media Company 6046 FM 2920, #327 Spring, TX 77379 (832) 433-5626 https://www.dreamteammediaco.com The Dream Team Media Company is a full-service marketing and consulting firm. We are a team of analysts, tech geeks, and creative risk-takers who thrive by helping dealerships navigate the dynamic world of digital marketing, decipher data, and consistently win offline sales.

FINANCE/BANKING Agora Data, Inc. 700 West Arkansas Lane, Suite 150 Arlington, TX 76013 (682) 777-2003 http://www.agoradata.com Agora Data’s platform delivers a suite of tools to empower Buy Here Pay Here dealers and finance companies to finance their subprime customers. Agora’s family of auto finance products provides a wide range of critical funding paths so originators can obtain the cash they need to fuel growth, compete, and build wealth. Alamo Financial 1580 S. Main St., Suite 102 Boerne, TX 78006 (210) 530-0500 https://www.alamofinancialcorp.com Purchase Finance Contracts / Account Servicing for BHPH Dealers. Capital Credit LLC 342 Cool Springs Blvd. Suite 202 Franklin, TN 37067 (615) 786-0008 http://capitalcreditllc.com Are you an Auto Dealer, Bank, Credit Union or Finance Company that originates auto loans? Do you need CASH or inventory for your business or personal use? Discover New Programs in Accounts Receivable Liquidation. Sell your notes to increase your CASH flow and reduce your risk exposure.

Vendor Directory Car Financial Services, Inc. 1000 South Main Street, Suite 100 Grapevine, TX 76051 (972) 538-2030 https://www.carfinancial.com CAR Financial has a proven track record of over 30 years in the Auto Finance industry and can customize a purchase/service program that meets your needs. CAR provides quality service through a single dealer point of contact that is located near your dealership. Car Financial Services, Inc. San Antonio 8503 Broadway, Suite 112 San Antonio, TX 78217 (210) 544-5709 https://www.carfinancial.com Account Bulk Purchase Program (BULK), Floor Plan, Payment Interval Purchase Program (PIPP) and Portfolio Servicing. Credit Acceptance Corporation 25505 West Twelve Mile Road Southfield, MI 48034 (248) 826-2700 ext. 5526 https://www.creditacceptance.com/ For 50+ years, Credit Acceptance has helped dealers approve more buyers, sell more vehicles, move inventory faster, and boost cash flow with same-day funding. First Horizon Bank 165 Madison Avenue, Floor 10 Memphis, TN 38103 (515) 689-1453 https://www.firsthorizon.com/ Corporate/Products-and-Services/ Lending-and-Financing/SpecialtyLending First Horizon Bank provides senior debt capital to BHPH and auto finance companies. In addition, we provide traditional banking and treasury management services. First Texas Auto Credit 3501 Olympus Blvd., Suite 210 Dallas, TX 75019 (469) 637-0101 http://www.firsttexasautocredit.com Deep sub-prime auto finance company specializing in caring for your customers so they come back to your dealership.

Frost Bank 640 Taylor St Fort Worth, TX 76102 (817) 420-5407 https://www.frostbank.com Traditional Banking, Investments and Insurance services. Lendmark Financial 2118 Usher Street Covington, GA 30014 (210) 269-0467 http://lendmarkfinancial.com Offering auto financing in the near prime to sub-prime market with no fees to dealers, as well as no recourse to dealer partners. LHPH Capital, LLC 2877 Historic Decatur Road, Suite 100 San Diego, CA 92106 (619) 222-9990 https://www.lhph.com LHPH Capital provides lines of credit from $500K-$25MM for dealers looking to start or fund their Lease-Here-Pay-Here program. We are a lender dedicated to the leasing space with the goal of helping dealers grow and provide affordable reliable transportation for their customers. *Lobel Financial (Pg. 5) 1150 N Magnolia Ave Anaheim, CA 92801 (714) 699-5000 https://www.lobelfinancial.com/ dealers Lobel Financial is a technology-based, privately held consumer finance company that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment sales contracts. Mariner Finance 12804 Gulf Freeway, Suite 800 Houston, TX 77034 (281) 785-8741 https://www.marinerfinance.com/ why-mariner-finance/partner-with-us/ direct-auto-loan-program/ Let Mariner Finance take care of everything. We’ll approve, close, and fund the deal so you can focus on selling! No Acquisition Fees, No Vehicle Age restrictions, No Max Mileage Caps, and No assignment or doc fees.

OneMain Financial 2783 S Leadership Ct Ste 400 West Valley, UT 84120 (909) 452-5128 https://www.onemainfinancial.com/ OneMain Financial is the leader in offering nonprime customers responsible access to credit. We are committed to being the partner of choice and empowering our customers to reach a better financial future. Our team helps franchise and independent auto dealers and their customers with auto purchases.

Strategic Dealer Services 524 E Lamar Blvd., Suite 100 Arlington, TX 76011 (214) 838-1212 https://www.sdealers.com Capital Lines of Credit, Bulk Purchasing, BHPH Receivable Servicing, Warranty, and Marketing Services. Westlake Financial Services 4751 Wilshire Blvd., Suite 100 Los Angeles, CA 90010 (210) 563-4362 https://www.westlakefinancial.com Westlake Financial Services offers fullspectrum auto financing for franchise and independent dealers across 44 states. Visit our website today to learn more. Wied Auto Finance Solutions, LLC (WAFS) 2106 E Southlake Blvd., Suite L608 Southlake, TX 76092 (817) 521-3705 https://www.w-afs.com/ We can do different for YOU. WAFS has partnered with the most innovative providers/vendors in the auto industry to bring our clients the best-in-class products.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory Woodlands Financial Services, Inc 10655 Six Pines Dr., Suite 140 The Woodlands, TX 77380 (281) 367-2040 https://www.woodfininc.com Woodlands Financial Services Inc., is a Texas based regional auto finance company, that has been serving independent automobile dealers since 1993 by providing underwriting, financing and collection services. EPIC Auto, Inc. 1919 S. Shiloh Road Garland, TX 75042 (888) 594-7627 https://www.withepic.com EPIC Auto, Inc. (“EPIC”) is a financial technology company providing the infrastructure for the national loan payoff and lien release network across the automotive ecosystem.

Floorplan Xpress, LLC 2900 South Telephone Road, Ste 220 Moore, OK 73160 (855) 605-6991 https://www.fpxus.com Floorplan Xpress’ history dates back to 1974 and began with a simple thought: make it easy for used car dealers to finance their inventory. Kinetic Advantage 10333 N Meridian Street, Suite 400 Carmel, IN 46290 (833) 310-1610 http://kineticadvantage.com Kinetic Advantage is a dynamic floorplan company led by trusted industry veterans. Our core focus is helping our independent dealer partners and team members succeed while providing them with an exceptional and engaging user experience.

American Recovery Association 7750 N. MacArthur Blvd., Suite 120-#321 Irving, TX 75063 (972) 755-4755 https://www.repo.org The American Recovery Association, Inc. is the world’s largest organization of professional finance adjusters and certified asset recovery specialists. InAuto, LLC 2820 Towns Gate Road, Suite 204 Westlake Village, CA 91361 (877) 648-5777 https://inautosolutions.com InAuto provides advanced vehicle monitoring technology for independent auto dealers and finance companies — enabling fast, reliable asset tracking and recovery.

FLOORPLAN AFC (Automotive Finance Corporation) 11299 N. Illinois Street Carmel, IN 46032 (888) 335-6675 https://www.autofinance.com AFC is the premier capital funding source for the used car industry. With a variety of flexible floorplans, we service more than 15,000 independent dealers.

NextGear 11799 North College Avenue Carmel, IN 46032 (317) 975-2657 https://www.nextgearcapital.com NextGear Capital is the industry’s leading comprehensive finance provider, providing dealers the buying power they want with the flexible terms they need.

*Ituran USA Inc. 1700 NW 64th Street, Suite 100 Fort Lauderdale, FL 33309 (954) 484-3086 https://www.ituranusa.com Ituran provides superior GPS tracking with top quality wired and wireless devices, 24/7 support, DMS and payment processing integrations, accident notification, and powerful collection tools.

GPS PAYMENT PROTECTION/ RECOVERY *Axle Funding 14180 N Dallas Parkway, Suite 620 Dallas, TX 75254 (469) 262-0305 www.axlefunding.com AXLE Funding partners with independent dealers to provide financing solutions for their inventory needs. CarBucks Floor Plan 417 Woods Lake Road Greenville, SC 29607 (864) 234-9696 https://usecarbucks.com/ Flexible floor plan financing to grow your dealership. Our floor plans offer quick cash flow, great terms, and no curtailments.

July/Special 2026

T e x a s

D e a l e r

*Advantage Automotive Analytics (Pg. 2) 17361 Armstrong Avenue Irvine, CA 92614 (800) 553-7031 http://www.advantagegps.com Advantage is a leading provider of advanced GPS technology, telematics, and sophisticated analytic solutions, serving all used car dealer business models with tools to reduce risks, boost profitability, and safeguard dealer assets. Connect technology solutions that help advance the used vehicle industry.

PassTime GPS 861 SouthPark Dr., Suite 200 Littleton, CO 80120 (800) 828-1564 https://www.passtimegps.com PassTime provides GPS Solutions to connect vehicles and protect assets in the BHPH, auto finance, franchise dealer and fleet industries. PassTime stands behind reliable products matched with 24/7 Live Customer Service. SareKon GPS 610 Terminal Way Costa Mesa, CA 92627 (888) 726-3511 http://www.sarekon.com GPS provider and manufacturer, credited for deploying over 1/2 million active devices and counting. 99% retention rate.

Vendor Directory Stars GPS 1465 Plaza South Drive, Suite B Kernersville, NC 27284 (336) 476-7828 https://www.stars-gps.com Add $500+ Profit with a “Connected Car” for Retail Sales. Consumer-controlled; APP-driven. BHPH can enjoy up to $10,000 Recovery Warranty. Full Suite of features available. Fully 5G compatible. SVR Tracking Inc 7160 Convoy Ct San Diego, CA 92111 (619) 900-6264 https://www.svrtracking.com/ We offer a diverse device and software feature set that provides the flexibility and customization to address your specific needs. We offer various vehicle and asset tracking applications that are designed to provide the analytics needed to optimize businesses.

INSURANCE

American Risk Services 1130 Congress Ave Cincinnati, OH 45246 (770) 378-3067 http://www.AmericanRiskServices.com American Risk Services provides real Collateral Protection Insurance that is fully compliant. All policies, forms, and rates are approved by the Texas Department of Insurance . Automation, fastest claims service, and proven best practices.

*AVP - Assured Vehicle Protection, Inc. (Pg. 59) 6717 Shawnee Mission Parkway, Suite B Mission, KS 66202 (913) 396-5480 https://www.avpadmin.com Assured Vehicle Protection is a full-service reinsurance company and administration expert. AVP products include Limited Warranties, Vehicle Service Contracts, GAP Waivers, Debt Cancellation Addendums, and Collateral Protection Insurance.

*Buckeye Risk Services (Pg. 6) 1170 E. Western Reserve, Building 2-Second Floor Poland, OH 44514 (330) 726-9030 https://www.buckeyerisk.com Buckeye Risk Services is a leading provider of reinsurable F&I products – from CPI to warranties -- for BHPH and retail dealers and independent finance companies *CP Insurance Associates 2013 Veterans Memorial Parkway Huntsville, TX 77340 (800) 366-0036 https://www.cpiai.com CP Insurance Associates has been “THE SOLUTION” for Collateral Protection Insurance “CPI” for over 20 years! The absolute best dealers in Texas have teamed up with CPIA for the best results! Call us and join our Team! Higginbotham 500 W 13th St Fort Worth, TX 76102 (800) 728-2374 https://www.higginbotham.com Higginbotham Dealer Services offers F&I consulting, dealer training, and income development, plus full-service P&C, employee benefits, and risk management for Texas dealers. *Mahaffey Insurance Agency (Pg. 46) 106 E. Main St Royse City, TX 75189 (469) 707-3063 https://www.mahaffeyins.com/ Insurance Agency specializing in coverage for Used Car Dealers.

0 *Mullen Insurance Agency Inc. (Pg. 47) 337 Oaks Trail, Suite 200 Garland, TX 75043 (972) 681-6297 https://www.mulleninsurance.com Spotlight on Insurance Solutions for Texas Independent Auto Dealers. Let us work WITH and for you in providing the most appropriate insurance protection for your operation and insurance budget.

National Lenders General Agency, LLC (Pg. 8) 17047 El Camino Real, Suite 211 Houston, TX 77058 (817) 767-9200 https://www.nationallenders.com National Lenders General Agency, LLC is a Houston-based provider of Risk Management, Insurance, and F&I solutions specializing in Collateral Protection Insurance (CPI), serving lenders and automotive dealers nationwide. Profit Concepts Management Inc. 8608 Springdale Ridge Dr Austin, TX 78738 (214) 578-8541 http://www.profit-concepts.com Profit Concepts Management Inc. was founded in 1990 by experienced automobile professionals to bring innovative products and services to automobile dealers nationwide. Our mission is simple: Provide products, services, and training to our automobile clients to maximize their profitability and enhance their overall operation. USHealth Advisors 169 Catani Loop Georgetown, TX 78628 (832) 928-5814 http://rebeccaprivette.com We help Small Businesses, Independent Used Car Dealerships, Families, and Individuals with a comprehensive benefits package. That benefit package includes health insurance that covers you and your employees 24 hours a day, 7 days a week, on-and off-the-job coverage, with the largest network of doctors and hospitals nationwide. Williams and Stazzone Insurance Agency, Inc. 6549 N. Wickham Road, Unit 101 Melbourne, FL 32940 (800) 868-1235 https://www.wsins.com Garage Liability, Dealers Open Lot, Building & Contents,Workers Compensation, Collateral Protection & Cyber/Data Liability.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory LEGAL SERVICES CounselorLibrary/Hudson Cook, LLP 918 S.W. 107th Street, Suite 200 Oklahoma City, OK 73170 (405) 602-3812 https://www.counselorlibrary.com Online complimentary consumer credit compliance and privacy products, created, maintained and supported by attorneys. Jameson & Dunagan, PC 5429 LBJ Freeway, Suite 300 Dallas, TX 75240 (214) 369-6422 https://jdlawtx.com/ A Dallas-based boutique law firm bringing over 40 years of expertise to clients worldwide. Johnson Deluca Kurisky Gould, P.C. 1221 Lamar, Suite 1000 Houston, TX 77010 (713) 652-2525 https://www.jdkglaw.com/ As members of the National Association of Dealer Counsel, many of our attorneys focus on the representation of motor vehicle dealers and matters unique to the industry. Naman, Howell, Smith & Lee 400 Austin Ave., Suite 800 Waco, TX 76703 (254) 755-4207 https://www.namanhowell.com/ Serving dealerships’ legal needs across Texas with offices in Austin, Fort Worth, San Antonio, and Waco.

OTHER Auto Data Direct, Inc. 1830 East Park Avenue, Suite #1 Tallahassee, FL 32301 (850) 877-8804 https://www.add123.com ADD provides point-of-sale products, real-time vehicle data, and web-based tools for dealers.

July/Special 2026

T e x a s

D e a l e r

Horn Legend 2050 N Stemmons Freeway, Showroom 7212 Dallas, TX 75207 (469) 200-5455 https://hornlegend.com/ Horn Legend is a boutique lifestyle brand specializing in limited edition, luxury apparel and curated accessories. Our brand allows our customers to express their unique style while embracing classic sophistication. *North Texas Tollway Authority (Pg. 20) 5900 W. Plano Parkway, Suite 100 Plano, TX 75093 (214) 224-2232 http://ntta.org NTTA, a political subdivision of the state of Texas, is authorized to acquire, construct, maintain, repair and operate turnpike projects across North Texas. NTTA’s Dealership Program features custom payment options, toll discounts, streamlined account management, and dedicated support. PULSE, The Profit Builder 5415 Maple Ave. Suite 351 Dallas, TX 75235 (972) 854-8057 An experienced team providing multiple profit-enhancing services to retail and BHPH dealerships at low cost: online credit approval through underwriting predictive modeling; analytics, including which models to buy and where from. SiriusXM 1221 Avenue of the Americas, 35th Fl New York, NY 10020 (313) 510-4814 https://www.siriusxmdealerprograms. com/enrollNow.aspx Independent Dealers can join SiriusXM’s FREE Pre-Owned Program to give their customers 3 months of premium entertainment in their vehicle and on the SiriusXM app. Snyder’s Certified Auto and Truck Parts 24549 State Hwy 95 Holland, TX 76534 (254) 295-1715 http://snydersalvage.com Snyder’s is a family-owned and operated Automotive Recycler that has been in business since 1988. We currently buy and process over 400 late-model salvage vehicles per month. The parts from those vehicles are sent UPS and delivered LTL all over the country.

Teks Solutions LLC 700 Highlander Blvd. Suite 150 Arlington, TX 76015 (682) 206-3656 http://www.tekssolutions.com Teks Solutions is an outsourcing partner that provides results for our customers thanks to our qualified personnel and the use of the finest technology. We work in partnership with our clients, advising them on how to use information technology to achieve their business goals and overcome challenges. Texas ARP PO Box 790407 San Antonio, TX 78279 (281) 507-4513 http://www.texasarp.org Texas Accredited Repossession Professionals - a Texas Association for licensed repossession professionals

PAYMENT PROCESSING

Blytz, LLC 13961 S. Minuteman Way, Suite 150 Draper, UT 84020 (801) 658-2212 http://www.blytz.com Blytz is a collections management platform that speeds up payments and boosts customer engagement, helping automotive dealers and lenders build stronger, more durable relationships. PayNearMe 5201 Great America Parkway, Suite 320 Santa Clara, CA 95054 (650) 930-1020 https://home.paynearme.com PayNearMe transforms payments for lenders and their customers. With PayXM— the first platform for Payment Experience Management— accelerate payments, boost satisfaction and lower cost payments.

Vendor Directory Priority Commerce Automotive 13140 Coit Road, #364 Dallas, TX 75240 (888) 819-5149 https://dealermerchantservices.com Priority Commerce Automotive transforms dealership payments from a rising expense into a powerful revenue center. Our compliant managed surcharge programs deliver an average annual savings of up to $84,000 per $10,000 of monthly expense per rooftop, protecting CSI while safely navigating complex regulations.

REPAY: Realtime Electronic Payments 3060 Peachtree Road NW, Suite 100 Atlanta, GA 30305 (877) 607-5468 https://www.repay.com Card/ACH Payment Processing, Online Payments, IVR/Phone Payments, Text Pay, Mobile App, Convenience Fee Model Pricing.

SERVICE CONTRACTS Axis Dealer Services LLC 21701 O’Henry Ave Lago Vista, TX 78645 (561) 427-3400 http://axisdealerservices.com Vehicle Service Contract, Commercial Truck Warranty Suite, Electric Vehicle CPO, CPO Wrap, Prepaid Maintenance, Tire and Wheel, Dent Protection, Windshield Protection, Roadside Key Fob Coverage, and Lease Return Advantage. Brown & Brown Dealer Services 2425 W Pioneer Pkwy #100 Arlington, TX 76013 (817) 832-8358 https://www.bbdealerservices.com/ Providing solutions. Provider of service contracts, Certified Vehicle (CPO) warranties, and finance products (including profit-sharing programs – retro, reinsurance, and DOWC). All forms of insurance, including garage keepers and employee benefits.

CARS Protection Plus, Inc. 4350 Northern Pike, Suite 143 Monroeville, PA 15146 (888) 335-6838 ext. 1233 https://www.carsprotectionplus.com Extended service contract provider. Quality service since 1998. Fully insured. Contracts available on vehicles up to 200,000 miles. DealerAdmin.io 8940 Fourwinds Drive, Suite 610 Windcrest, TX 78239 (210) 728-6464 https://www.dealeradmin.io DealerAdmin.io uses technology to lower your cost, make it easier to use, and provide better analytics to help you grow your profits and customer retention. Freedom Warranty, LLC 117 Lee Parkway Drive Chattanooga, TN 37421 (877) 249-4186 http://freedomwarranty.com Intelligent collection of shared transactional data. GWC Warranty 6010 Atlantic Blvd Norcross, GA 30071 (800) 482-7357 https://www.gwcwarranty.com GWC Warranty provides the right F&I solutions, training, profit-building programs, and lender network for independent dealers.

Integrity Warranty LLC 8822 Production Lane, Suite 106 Ooltewah, TN 37363 (877) 483-6659 https://www.integritywarranty.com/ Established in 2017, Integrity Warranty is backed by AM BEST A-rated Plateau Casualty Insurance Company, providing fast claims service through experienced industry professionals and support. We have coverage solutions for all makes and models.

LodeStar Re PO Box 92647 Albuquerque, NM 87199 (877) 674-6123 http://www.lodestarreinsurance.com/ LodeStar Re’s level of service is sky high compared to other reinsurance practitioners. Our focus is on integrity and value. In navigation, a lodestar is used to guide the course of a ship. In reinsurance, look to LodeStar Re to be your beacon. NVP Warranty 5755 Granger Road, Suite 205 Independence, OH 44131 (888) 270-5835 http://www.nvpwarranty.com We offer a full range of vehicle service contracts to offer coverage to meet every need and budget. Peak Performance Team 351 Highway 17 North Surfside Beach, SC 29575 (585) 257-5016 http://www.peakperformanceteam.com Nationwide Provider of F & I Products

*Preferred Dealer Solutions (Pg. 8) 26 N. Main Rockford, MI 49341 (616) 238-9220 https://www.preferreddealersolutions. com Reinsurance Setup and Management

Proguard Automotive PO Box 1337 Pittston, PA 18640 (570) 414-0431 https://www.proguardautomotive.com Expansive new and pre-owned protection plan menu available exclusively through dealer partners. Known for transparency, accessibility, and flexibility; backed by excellent service and claims payment.

T e x a s

D e a l e r

July/Special 2026

Vendor Directory Protective Asset Protection 2801 Hwy 280 S Birmingham, AL 35223 (800) 323-5771 https://www. protectiveassetprotection.com/ Provided F&I solutions for the automotive industry for over 60 years and serves thousands of dealerships with F&I products, training, wealth building programs and technology. Shortfall Cover, LLC 9311 San Pedro Avenue, Suite 600 San Antonio, TX 78216 (816) 625-8515 http://shortfallcover.com Shortfall Cover offers an F&I depreciation product called PowerBuy Depreciation Protection. This program is designed to help customers recover lost value in the event of a total loss or unrecovered theft.

SOFTWARE Auto Analytix Advisors 4705 63rd Street Lubbock, TX 79414 (806) 640-2819 https://www.autoanalytix.net/ Auto Analytix empowers auto dealers with actionable insights through data visualization, helping optimize collections, cash flow, and portfolio performance with custom dashboards and expert analysis. Autoniq 11299 N Illinois Street Carmel, IN 46032 (866) 482-8421 https://autoniq.com/ Empowering independent dealers, autoniq® delivers vehicle appraisal tools, real-time market data, and actionable insights to source, price, and sell inventory confidently. Car Wars 8080 Park Lane, Suite 550 Dallas, TX 75231 (833) 413-3814 https://carwars.com/main Car Wars is a comprehensive, AI-driven phone management solution for Sales and Service Departments.

July/Special 2026

T e x a s

D e a l e r

CHAMP Titles, Inc. 2019 Center St Cleveland, OH 44113 (330) 703-8616 http://www.champtitles.com CHAMP modernizes motor vehicle agencies with a secure, cloud native platform—cutting processing times, eliminating paper, and enabling faster, more accurate, interoperable digital services in the United States. Our patented SaaS platform streamlines and secures the digital management of automotive titles. Its technology is built for the government to solve the problems faced by its constituents.

Emotive Software, Inc. 200 Bailey Avenue, Suite 302 Fort Worth, TX 76107 (817) 991-1900 http://emotivesoftware.com Emotive is an all-in-one system of record for dealers and finance companies, combining accounting, CRM, workflow automation, sales, inventory, and servicing.

Jericho Information Technology 3939 Belt Line Road, Suite 250 Addison, TX 75001 (866) 674-5414 ext. 704 http://jerichoinformationtechnology. com Jericho Market Pulse is an online AI-enabled automotive sales market intelligence tool. It provides a competitive advantage by reporting what’s selling, who’s lending, and vehicle pricing. MenuSys 30 Two Bridges Road Fairfield, NJ 07004 (862) 200-6047 http://menusys.com/ The MenuSys solution utilizes leading-edge technology through real-time service contract rating with e-contracting for maximum efficiency and reliability. We provide sales,, finance and service menus along with comprehensive real-time reporting and goal tracking in one complete sales solution.

Micro 21 13700 State Road, #10 Cleveland, OH 44133 (800) 647-1121 https://www.m21.com Finance, Lease, Buy Here Pay Here, Inventory, Credit Bureau, Websites, Credit Application Portals, Forms Processing

Podium 1650 W. Digital Dr Lehi, UT 84043 (801) 376-0677 https://www.podium.com Podium helps businesses drive user-generated content in the form of online reviews to increase visibility, improve business operations, and drive purchase decisions. Podium serves 50,000+ users across nearly 10,000 local businesses and is redefining the modern relationship between businesses and customers. Repairify 5700 Tennyson Parkway, Suite 600 Plano, TX 75024 (888) 486-1166 http://repairify.com Repairify is driving the future of automotive repair through connected technology and human expertise. Our ecosystem of brands, including asTech, adasThink, BlueDriver, MobileTechRX, Repair360, and One Guard Inspections, empowers repairers to master modern, data-driven vehicles with precision and confidence. Ribit AI 329 Howe St PMB 2003 Vancouver, BC V6C 3N2 (204) 797-3987 http://www.ribit.ai Ribit is the execution platform for dealership traffic. Built specifically for automotive retail, Ribit uses AI-powered outreach and structured marketing automation to convert in-market shoppers into booked showroom appointments.

Vendor Directory SecureClose 1225 West Main Street, Suite 101-601 Mesa, AZ 85201 (770) 856-0893 https://www.secureclose.net/ SecureClose-NEXT combines the presentation of compliant legal disclosures with electronic document presentation, E-Signature, and document and presentation storage.

VEHICLE HISTORY REPORTS vAuto 1901 S Meyers Road, Suite 700 Oakbrook Terrace, IL 60181 (630) 590-2000 https://www.vauto.com Trust vAuto’s industry-leading live market data and insights to guide your inventory management decisions and take your business to the next level.

CARFAX 5860 Trinity Parkway, Suite 600 Centreville, VA 20120 (703) 934-2853 https://www.carfaxfordealers.com CARFAX provides trusted information to help millions of people buy and sell used cars with confidence every year.

VEHICLE LISTING TRANSPORT TruRE 6800 Weiskopf Avenue, Suite 150 McKinney, TX 75070 (844) 878-3741 http://www.trure.com We specialize in helping dealers solve their unique problems. From cash position to reinsurance and warranties to technology and operational consulting,, we have you covered.

TurboPass 12274 Bandera, Suite 218 Helotes, TX 78023 (855) 667-8477 http://turbopassusa.com TurboPass is a software solution that is revolutionizing the way businesses validate income, employment, residence, and identity. TurboPass users have the ability to instantly authenticate with their consumer’s banks, payroll provider, utility providers, car insurance providers, and credit unions.

Central Dispatch by Cox Automotive 26387 Network Place Chicago, IL 60673 (800) 928-7869 http://www.centraldispatch.com Central Dispatch connects shippers with carriers on the nation’s largest self-managed digital marketplace for automotive transportation. Expedited Freight LLC 12110 Silver Creek Dr Houston, TX 77070 (847) 312-0279 https://expeditedfreightco.com/ Expedited Freight delivers reliable, white-glove vehicle transportation nationwide, combining speed, precision, and communication to support dealers, fleets, and logistics partners with seamless, stress-free service.

Autotrader 6205-B Peachtree Dunwoody Road Northeast Atlanta, GA 30328 (877) 627-9585 https://www.autotrader.com AutoTrader.com is the ultimate online automotive advertising solution for car dealers. CarGurus 1001 Boylston Street, 16th Floor Boston, MA 02115 (800) 227-4878 https://www.cargurus.com/ CarGurus helps drive profit at every stage of the vehicle lifecycle with solutions to source, price, market, and sell inventory. If you’re looking to move inventory faster and boost your bottom line, check out CarGurus.

T e x a s

D e a l e r

July/Special 2026

feature

The TIADA Conversation as Big as Texas by Trevor Jennings

TIADA Executive Director

n May TIADA took to the road for the first leg of its 2026 Big Texas Tour, a series of town hall meetings across the state with its first four stops in Dallas, San Antonio, Houston, and Donna. The meetings were designed with a simple purpose: bring timely information directly to dealers, create space for practical discussion, and hear firsthand what independent dealers are seeing in their businesses. Across the four stops, the events brought together more than 150 dealers, vendors, sponsors, tax assessor-collector representatives, board members, and industry partners for conversations focused on compliance, regulatory updates, and operational challenges affecting the industry. While each meeting followed a similar structure, the value of the tour came from the local conversations in each market. Dealers had the opportunity to ask

July/Special 2026

T e x a s

D e a l e r

questions, share concerns, compare experiences, and talk through issues that are difficult to fully understand from a written update alone. That type of direct exchange remains one of the most important ways TIADA stays connected to the realities facing independent dealers across Texas. A major focus of the meetings was the ongoing implementation of updated Texas ID requirements, including the upcoming January 1, 2027, effective date for registration renewals. While certain updated ID requirements for title and registration transactions are already in effect, the renewal timeline continues to raise practical questions for dealers, particularly those managing Buy Here Pay Here portfolios, customer communication, and collateral concerns. TIADA used the meetings to walk through what is 39

currently known, discuss key timelines, and hear directly from dealers about where questions remain. Dealers raised practical questions about customer communication, renewal timing, acceptable identification, lienholder concerns, and what the process will look like once renewal requirements take effect. Those conversations reinforced an important point: implementation details matter. A policy change may appear straightforward on paper, but the operational impact can look very different once it reaches a dealership, a customer, a lender, or a county tax office. Dealers are already thinking about how to communicate with customers, how to identify accounts that may be affected, how to prepare for renewals before the January 2027 date, and how to manage uncertainty when guidance does not yet answer every practical question. The town halls also gave TIADA an opportunity to recap the association’s engagement on the issue. Since the proposed Texas ID requirement changes first emerged, TIADA has submitted formal comments, worked with industry partners, engaged policymakers and agency staff, and continued to raise practical concerns on behalf of independent dealers. The goal throughout the process has been to protect dealer operations, reduce disruption, and push for clarity where questions remain. While the Texas ID requirements drew much of the discussion, the meetings also included important updates related to the Office of Consumer Credit Commissioner. TIADA shared information on the new annual revenue report requirement, the association’s work with OCCC and DMS providers, and the transition from ALECS to NMLS for license renewals.

The OCCC updates were another reminder that compliance issues often depend on implementation. Dealers need to understand what is required, but they also need practical systems and processes that allow them to meet those requirements without creating unnecessary confusion or burden. TIADA’s recent work with OCCC and DMS providers has focused on helping identify those practical challenges and encouraging solutions that work for dealers in the real world. Although many of the questions at the town halls focused on Texas ID requirements, the OCCC discussion gave dealers another opportunity to stay ahead of important compliance obligations and better understand what may be coming next. For many attendees, the meetings served as a timely reminder that regulatory changes rarely happen in isolation. Title and registration issues, finance compliance, license renewals, reporting requirements, and customer communication all affect dealership operations in different ways. Just as important as the formal updates were the conversations around them. Questions from one dealer often led to broader discussion among others in the room, highlighting concerns or practical scenarios that may not be obvious until dealers begin talking through them together. In some cases, those conversations helped clarify misunderstandings. In others, they identified areas where additional guidance or follow-up may be needed. That exchange is one of the reasons in-person meetings remain valuable. Emails, bulletins, webinars, and written updates all have an important place, but they cannot fully replace the benefit of dealers gathering in the same room to ask questions and learn from one another. A dealer in one market may raise a concern that applies to many others. A question about one issue may lead to a broader conversation that helps others think differently about their own processes. The Big Texas Tour also reinforced the importance of TIADA’s role in gathering dealer feedback, identifying areas where additional clarity is needed, and keeping independent dealers connected as regulatory and operational issues continue to evolve. The association’s work is strongest when it is informed by what dealers are actually experiencing, not just what appears in a rule, memo, or agency update. TIADA appreciates the dealers who took time away from their businesses to attend, as well as the sponsors, hosts, board members, tax assessor-collector representatives, and industry partners who helped make each meeting possible. These events require time and coordination, and they are only successful when dealers and partners are willing to show up, participate, and share their perspective. As these issues continue to develop, TIADA will keep working to provide updates, share dealer feedback with key stakeholders, and help independent dealers prepare for what comes next. T e x a s

D e a l e r

July/Special 2026

Support Your Independent Automobile Dealer Political Action Committee for Texas. Please list me as a sustaining donor. I would like to support my industry by making a monthly credit card donation of $______________ Add me to TIADA’s Grassroots List! I would like to attend political fundraisers in my area I would like to support my industry by pledging a one-time donation of $1,000

$500

$250

$100

Personal Check Payable to INDEPAC

Other $

Personal Credit Card

Name Company Home Address Email

** Personal Check or Personal Credit Card only. Corporate contributions are prohibited by state law. Contributions are not tax deductible as charitable contributions for federal income tax purposes.** Charge my Credit Card V MC D AM

Exp:

CVV:

Name on Card: Card Billing Address (if different):

Or donate online at www.txiada.org >> Resources >> Advocacy >> Political Action Committee

Support INDEPAC! Help working Texans tackle the many significant issues facing our industry across the state. c/o TIADA 9951 Anderson Mill Rd

Referred by:

Suite 101, Austin Texas 78750

PHONE 512.244.6060 FAX 512.244.6218 EMAIL accounting@txiada.org

July/Special 2026

T e x a s

D e a l e r

feature

The FTC’s Crackdown on Dealership Advertising on Social Media: What Dealers Need to Know by Gabrielle Faust

TIADA Marketing Coordinator

ocial media has become one of the most powerful marketing tools for automotive dealerships. Platforms like Facebook, Instagram, TikTok, and YouTube allow dealers to reach thousands of potential buyers with targeted ads promoting vehicle prices, financing offers, lease specials, and trade-in incentives. However, as social media advertising has expanded, so has regulatory scrutiny. The U.S. Federal Trade Commission (FTC) has increasingly focused on dealership advertising practices, particularly those that may mislead consumers about vehicle pricing, financing terms, fees, and availability. Recent enforcement actions signal that dealerships must exercise greater caution when promoting vehicles and offers online. The FTC states that advertising disclosures must remain clear and conspicuous regardless of the platform used. According to the agency, consumers should be able to understand the true cost of a vehicle and the actual terms of any financing offer before visiting a dealership.

July/Special 2026

T e x a s

D e a l e r

97 Dealers. One Warning Letter.

In March of 2026 the FTC sent official warning letters to 97 different automotive dealerships across the United States. In this letter, the organization called out these businesses for possible deceptive advertising practices within their social media content. The letter focused on “prices for cars that are lower than what [you] actually charge consumers”. The letter went on to state, “Such deceptive tactics harm not only consumers, but competition, by making it hard for lawabiding businesses to compete on an even playing field.” For example, a social media ad may highlight a vehicle at a specific price but omit documentation fees, dealerinstalled accessories, or other costs that significantly increase the final purchase price. Or a bait and switch may occur where a “too-good-to-be-true” priced vehicle is suddenly not available when the consumer arrives to the dealership and the customer is talked into a much more expensive car. 43

The FTC has also scrutinized dealerships that advertise attractive financing terms without clearly explaining eligibility requirements. Advertising that promotes extremely low monthly payments, zero-percent financing, no-money-down offers and guaranteed financing without disclosing eligibility requirements may attract regulatory attention if consumers are unlikely to qualify for the advertised terms. Dealers must ensure that financing claims accurately reflect available programs and clearly disclose important limitations.

How False Advertising Affects Consumers

C onsumers cannot comparison shop or make informed decisions. C onsumers are placed in financially uncomfortable purchasing situations. H onest dealers must try to match imaginary pricing or lose possible customers.

What You Post Lives Forever. And the FTC is Watching.

Unlike traditional newspaper or television advertisements, social media content is often brief and highly visual. While these formats can increase engagement, they also create compliance risks. Disclosures hidden in captions, difficult-to-read graphics, or rapidly disappearing content may not satisfy regulatory requirements.

resource guide The TIADA Website: www.txiada.org

Members can log in with their username/password and access our Dealer Member Directory, Legislative Action Center, Compliance Consultation Service and much more. Register for all upcoming TIADA events online through the Calendar of Events, access our online membership application, find contact information for all our Local Chapters, and access many additional resources through our Knowledge Base.

Office of Consumer Credit Commissioner 800.538.1579 occc.texas.gov

Texas Comptroller of Public Accounts 800.252.1382 comptroller.texas.gov

NIADA 817.640.3838 niada.com

REPOSSESSIONS

American Recovery Association 972.755.4755

License Renewal Certificate repo.org or contact TexasDealerEducation.com

TIADA state office

Texas Department of Motor Vehicles

FORMS

888.368.4689 • txdmv.gov

512.990.1188

Burrell Printing

Dealer Compliance Services burrellprinting.com DealerCompliance@txdmv.gov

You may have heard the saying “what’s posted on the internet lives forever”? There is truth in this statement. Even though social media may seem fast and fleeting as users scroll on their devices, the content itself leaves a footprint, even long after it has been deleted. One the FTC is keen to track. Just remember, when advertising pricing, honesty is always the best policy.

Best Practices for Dealership Social Media Advertising

To reduce compliance risk, dealerships should consider the following practices:

Make Pricing Transparent

Advertised prices should accurately reflect the amount consumers can reasonably expect to pay. Any exclusions, qualifications, or mandatory fees should be clearly disclosed.

Clearly Explain Financing Terms

Review Every Platform Separately

Monitor Third-Party Marketing Vendors

Maintain Documentation

When promoting financing offers, dealerships should disclose key conditions, eligibility requirements, and material limitations in language consumers can easily understand. What works in a print ad may not satisfy disclosure requirements on Instagram or TikTok. Each platform’s format should be evaluated to ensure required information remains visible and understandable. Many dealerships outsource digital advertising to agencies or lead-generation companies. However, regulators generally hold dealerships responsible for advertisements promoting their inventory and services.

Keeping records of advertisements, disclosures, and approval processes can help demonstrate good-faith compliance efforts if questions arise later.

Looking Ahead

The FTC’s heightened focus on automotive advertising reflects a broader trend toward greater oversight of digital marketing practices. As social media continues to influence vehicle purchasing decisions, dealerships should expect regulators to closely monitor online promotions for accuracy and transparency. Successful dealerships will be those that balance creative marketing with strong compliance controls. Clear disclosures, honest pricing, and transparent financing information not only reduce legal risk but also help build long-term trust with consumers.

T e x a s

D e a l e r

July/Special 2026

feature

The Modern Independent Dealer: Adapting to Today’s Retail Auto Industry by Angel Arellano Ikenna Auto Sales

he retail automotive industry has changed dramatically over the last few years, and independent dealers are feeling those changes every single day. Between evolving customer expectations, rising interest rates, tighter affordability, and increased competition online, success in today’s market requires more than just selling cars it requires adaptability, discipline, and strong relationships. As independent dealers, we are no strangers to challenges. In fact, one of the biggest strengths of our industry is the ability to evolve quickly and continue finding opportunities even in uncertain markets.

and a smooth process from start to finish. Affordability also continues to be one of the biggest challenges in the market today. Higher interest rates and increased living costs have made monthly payments a major concern for many consumers. Dealers are seeing customers shop more carefully, take longer to make decisions, and compare multiple dealerships before moving forward. At the same time, inventory remains competitive particularly in the affordable, reliable vehicle segment. While overall availability has improved compared to previous years, sourcing quality inventory at the right price is still one of the biggest factors that impacts profitability.

What We’re Seeing on the Retail Side

Strategies That Continue to Work

Today’s customer is more educated and more cautious than ever before. Most buyers are spending significant time online before they ever submit a lead or visit the dealership. They are comparing prices, researching vehicle history reports, checking reviews, and analyzing financing options ahead of time. Because of this, transparency has become one of the most important factors in earning customer trust. Customers want accurate pricing, clear communication, July/Special 2026

T e x a s

D e a l e r

In a market like this, consistency and operational discipline matter more than ever.

Market-Based Pricing

Customers today know when a vehicle is overpriced within minutes. Pricing inventory correctly from the beginning creates more engagement, stronger lead flow, and faster turns. Holding onto inventory too long in hopes of maximizing gross can often create more risk than reward. 45

Speed and Communication

Response time continues to separate successful dealerships from struggling ones. Customers expect quick answers, accurate information, and professional communication. Whether it is phone calls, social media inquiries, or internet leads, speed matters.

Focus on Customer Experience

Independent dealers have a unique advantage because we can provide a more personal experience. Building trust, treating customers with respect, and creating a transparent buying process helps generate repeat business and referrals which remain some of the strongest drivers of long-term growth.

Leveraging Technology

Digital retailing tools, CRM systems, inventory management software, and social media marketing have become essential parts of modern dealership operations. Dealers who embrace technology and adapt to changing consumer behavior are positioning themselves for long-term success.

The Importance of Industry Relationships

Organizations like Texas Independent Automobile Dealers Association continue to provide tremendous

value to independent dealers across the state. From compliance education to networking opportunities and legislative updates, these resources help dealers stay informed and protected in an ever-changing environment. Equally important is the collaboration between dealers themselves. One of the greatest strengths of the independent dealer community is the willingness to help each other grow, share knowledge, and support the industry as a whole.

Final Thoughts

There is no question that today’s retail auto market is challenging but there is also tremendous opportunity for dealers who stay proactive, disciplined, and customer-focused. The dealers who continue to evolve, embrace technology, build strong relationships, and maintain operational consistency will continue to stand out in this industry. At the end of the day, independent dealers are resilient. We have always found ways to adapt, overcome obstacles, and continue serving our communities. By staying united, sharing resources, and pushing each other forward, we strengthen not only our dealerships but the entire independent dealer industry.

T e x a s

D e a l e r

July/Special 2026

W hy Choose Us? W hy Choose Us? • 40 Years Serving Texas Dealers • 4.9 Star Avg. Customer Rating • Independently Owned

Visit Us Online for Customized Solutions & Helpful Insights Visit Us Online for Customized Solutions & Helpful Insights M U L L ENINSU RANC E.C O M

..................... ...................... ...... . ........ .................. ....................................................................................... ............................. . .... .. .................. ....... ......... .......................... .. ........ ......... ... ... ............................. ................................. ...... ................... ................ . ..... ....... ..................................... ............................................................ ............. .. ......... .. . . ..... . .. .. .

M U L L ENINSU RANC E.C O M

Are You Ready for Your Next OCCC Exam? Safeguards Policy Now Required A Source You Trust Affordable Pricing Volume Discounts Includes Sample Policy

Comply with the FT C’s Safeguards Rule.

Only $75 to Register Enroll T oday 512-244-6060

www.txiada.org/safeguards_rule

feature

250 Years of American Mobility: How Transportation Helped Shape a Nation by Gabrielle Faust

TIADA Marketing Coordinator

s the United States celebrates its 250th anniversary in 2026, Americans have an opportunity to reflect not only on the nation’s political evolution but also on the ways people, goods, and ideas have moved across the continent. From horse-drawn wagons traveling rough colonial roads to electric vehicles navigating smart highways, the history of transportation in America is inseparable from the history of the nation itself. For 250 years, advances in mobility have expanded economic opportunity, strengthened national unity, fueled industrial growth, and transformed daily life. The story of America is, in many ways, a story of movement.

The Colonial Era: Roads to Independence

When the United States declared independence in 1776, transportation was slow, difficult, and often unreliable. Most Americans traveled on foot, horseback, or in horse-drawn carriages. Roads were little more than July/Special 2026

T e x a s

D e a l e r

dirt paths connecting towns and settlements, becoming muddy and nearly impassable during bad weather. Despite these limitations, transportation played a crucial role in the nation’s founding. Colonial roads enabled communication among the thirteen colonies, helping spread revolutionary ideas and coordinate political action. Riders carrying messages between cities and military leaders became vital links in the struggle for independence. Waterways were equally important. Rivers and coastal shipping routes served as the highways of the 18th century, moving people and goods more efficiently than overland travel. Ports became centers of commerce and political activity, helping establish the economic foundations of the young nation.

Canals and Railroads Open the Frontier

The early 19th century brought dramatic improvements 49

in transportation infrastructure. New roads connected growing communities, while ambitious canal projects transformed trade and settlement patterns. The opening of the Erie Canal in 1825 linked the Atlantic Ocean to the Great Lakes, reducing transportation costs and accelerating westward expansion. Farmers could ship crops more efficiently, manufacturers gained access to new markets, and cities throughout the Northeast experienced rapid growth. Soon, railroads began to surpass canals as the dominant mode of long-distance transportation. By the mid-1800s, rail networks stretched across much of the country, shrinking travel times from weeks to days. The completion of the first transcontinental railroad in 1869 physically connected the East and West Coasts, helping unify a nation still recovering from the Civil War. Railroads transformed the American economy. They enabled large-scale industrialization, facilitated migration, and encouraged the development of new towns and cities. They also helped establish standardized time zones, illustrating how transportation innovations often reshaped society beyond the movement of people and goods.

The Automobile Revolution

Few inventions have influenced American life as profoundly as the automobile. At the dawn of the 20th century, cars were luxury items owned by relatively few Americans. That changed dramatically when mass production techniques made vehicles affordable to the average family. Assembly-line manufacturing reduced costs and increased output, ushering in a new era of personal mobility.

communities expanded around metropolitan areas, and road construction became a national priority. The automobile became more than a mode of transportation— it became a symbol of independence, opportunity, and personal freedom.

Highways and a Connected Nation

The growth of automobile ownership led to one of the most ambitious infrastructure projects in American history: the Interstate Highway System. Authorized in 1956, the interstate network connected cities, regions, and states through thousands of miles of high-speed roadways. The system improved commerce, enhanced national defense capabilities, and fundamentally changed how Americans traveled. Businesses could move products more efficiently across the country. Families embraced long-distance road trips, creating a uniquely American travel culture. Tourism flourished as national parks, historic landmarks, and small towns became more accessible. The interstate system reinforced the nation’s economic integration at a time when the United States was emerging as a global industrial leader. Mobility became a key driver of prosperity and growth.

Flight Shrinks the Nation

The automobile gave Americans unprecedented freedom. Families could travel farther, live farther from where they worked, and explore parts of the country that had previously been difficult to reach. Entire industries emerged to support automobile ownership, including service stations, motels, restaurants, insurance companies, and roadside attractions. Cars also reshaped the American landscape. Suburban 50

While automobiles transformed local and regional travel, aviation revolutionized long-distance transportation. Commercial air travel expanded rapidly after World War II, connecting cities and regions that once seemed separated by vast distances. Journeys that had taken days by rail or car could now be completed in hours. Air transportation strengthened business relationships, encouraged tourism, and helped integrate the national economy. It also connected the United States more closely to the rest of the world, supporting trade, diplomacy, and cultural exchange. Today, aviation remains an essential component of American mobility, transporting millions of passengers and billions of dollars in goods each year. T e x a s

D e a l e r

July/Special 2026

The Digital Age of Transportation

The late 20th and early 21st centuries introduced technologies that transformed not just vehicles, but the entire transportation experience. Global positioning systems eliminated the need for paper maps. Smartphones enabled real-time navigation, ride-sharing services, and instant access to transportation information. Logistics networks became increasingly sophisticated, allowing goods to move through global supply chains with remarkable efficiency. Technology has made transportation more connected, predictable, and convenient than ever before. Americans can now track deliveries, avoid traffic congestion, and coordinate travel with a level of precision unimaginable to previous generations. The digital revolution has changed mobility from a purely physical challenge into an information-driven system.

The transition is still evolving, but it represents another chapter in America’s long history of transportation innovation.

Looking Ahead: Autonomous Mobility

The next frontier may be autonomous transportation. Self-driving technologies are being tested and deployed in various forms across the country. While fully autonomous transportation remains a work in progress, advances in sensors, artificial intelligence, and vehicle connectivity continue to push the industry forward. Autonomous vehicles have the potential to improve safety, expand mobility for older adults and people with disabilities, reduce congestion, and transform freight transportation. Like the railroad, automobile, and airplane before them, these technologies could reshape both the economy and everyday life. Their ultimate impact remains uncertain, but they represent the latest example of America’s ongoing pursuit of greater mobility and connectivity.

Mobility and the American Story The Rise of Electric Vehicles

In the 21st century America, and the world witnessed the innovation of electric vehicles. While these vehicles are popular with the American consumer, the model of transportation has faced difficulties in expansion due to a fundamental lack in the recharging infrastructure necessary to fully support EVs. As concerns over energy security and environmental sustainability continue to be a dominate concern for many citizens, for now the traditional gas-fueled automobile is the mainstay for a predominant number of households. However, just as previous generations invested in canals, railroads, and highways, today’s investments in charging networks and clean-energy transportation infrastructure may shape mobility for decades to come. July/Special 2026

T e x a s

D e a l e r

Throughout the nation’s history, transportation has done more than move people from one place to another. It has helped define the American experience. Roads connected colonies and supported independence. Canals and railroads opened new frontiers and fueled economic growth. Automobiles transformed communities and lifestyles. Highways united regions. Aviation shrank distances. Digital technologies redefined convenience. Electric and autonomous vehicles are now charting the course toward the future. As the United States marks 250 years of nationhood, the evolution of mobility offers a powerful reminder that progress has often depended on the ability to connect people, places, and opportunities. The history of American transportation is not merely a story of machines and infrastructure — it is the story of a nation constantly moving forward. 51

CRM | DMS | WEBSITES | TITLING | ASSET PROTECTION

dealer.solera.com

Maximize Your Sales Potential MaximizeYour Your Sales Maximize SalesPotential Potential Maximize Your Sales Potential with CPO Program. withthe the TIADA TIADA CPO Program. with the TIADA CPO Program. with the TIADA CPO Program.

Visit with the approved providers below to learn about the value of offering a CPO.

Participating in the certified pre-owned program Visit with the approved below to learn value vehicles of offering a CPO. means your providers dealership andabout thetheCPO offerproviders are held higher Visit withyou the approved belowtoto alearn about thestandard. value of offering a CPO. KIRK LAURITSEN

klauritsen@avp.com

ROB FOX

KEVIN STOLL

rfox@BuckeyeReinsurance.com

kevin@preferreddealersolutions.com

For more info, visit For more Txiada.org/TiadaCPOprogram call of512.244.6060. Visit withinfo, thevisit approved providers below to learn about the or value offering a CPO. Txiada.org/TiadaCPOprogram For more info, visit Txiada.org/TiadaCPOprogram or call 512.244.6060.or call 512.244.6060. KIRK LAURITSEN

klauritsen@avp.com

KIRK LAURITSEN

klauritsen@avp.com

ROB FOX

KEVIN STOLL

rfox@BuckeyeReinsurance.com

kevin@preferreddealersolutions.com

ROB FOX

KEVIN STOLL

rfox@BuckeyeReinsurance.com

kevin@preferreddealersolutions.com

For more info, visit Txiada.org/TiadaCPOprogram or call 512.244.6060.

feature

2027 Board of Directors by TIADA Staff

he election for the TIADA Board of Directors was held at the House of Delegates meeting during the 2026 TIADA Conference & Expo in San Antonio, Texas.

President Russell Moore

Top Notch Used Cars 900 East Davis Conroe, TX 77301

President Elect Cesar Stark S&S Motors

7699 Alameda Ave. El Paso, TX 77915

Vice President, West Texas (Region 1) Jose “Pepe” Munoz Gael Motors

7661 Alameda Ave. El Paso, TX 79915

Vice President, Fort Worth (Region 2) Matt King Matt King Motor Company 2715 W. Pioneer Pkwy Arlington, TX 76013

Vice President, Dallas (Region 3) Lucas Ponder Auto Smart

3202 Summerhill Rd. Texarkana, TX 75503

Vice President, Houston (Region 4) Christina Sabillón Mi Tierra Auto Sales 7935 Gulf Freeway Houston, TX 77017

Chairman of the Board Greg Phea Austin Rising Fast

8024 IH 35 North Austin, TX 78753

Secretary Lowell Rogers

11th Street Motors 1355 N 11th St. Beaumont, TX 77702

Vice President, Central Texas (Region 5) Harry Buchelly Discovery Auto Sales

8140 North Lamar Blvd Austin, TX 78753

Vice President, South Texas (Region 6) Chad Lancaster Chacon Autos – San Antonio 1400 SE. Military Dr San Antonio, TX 78214

Vice President At Large Nory Pakravan 210 Auto Credit

711 N General McMullen Dr San Antonio, TX 78228

Treasurer Cesar Torres Lofi Motors

4634 Ayers St. Corpus Christi, TX 78415

July/Special 2026

T e x a s

D e a l e r

Vice President At Large Tyler Simmons Abilene Used Car Sales, Inc. 2150 N. 1st Street Abilene, TX 79603

behind the wheel by Trevor

Dealer Questions Drive the Work

IADA recently completed four Big Texas Tour town hall meetings in Dallas, San Antonio, Houston, and Donna. Each event covered important updates affecting Texas’ independent dealers, including the updated ID requirements, the upcoming January 1, 2027 implementation date for registration renewals, OCCC reporting, the transition from ALECS to NMLS, and other operational issues facing dealers across the state. Being able to inform and educate our membership about these topics is extremely important and a large part of what we do to support dealers across the state. And, in turn, we were there to answer the questions that resulted from our talk. Some of the most pertinent questions voiced were in regard to topics such as customer communication, renewal timing, acceptable identification, and lienholder concerns. They were especially concerned about what these changes could look like once they reached the dealership level. When considering reporting requirements, they were curious how they would work within real systems and what preparation they should begin immediately.

Jennings TIADA EXECUTIVE DIRECTOR

And we were more than happy to address each of their concerns and uncertainties to the best of our ability. Afterall what sounds often like an amorphous concept, the reality of the nitty-gritty boots on the ground implementation means having to take into account their customers, staff, portfolios, and processes to ensure everything flows smoothly. That is why member feedback is so important to TIADA’s work. The association can monitor rules, review agency guidance, participate in meetings, and communicate with policymakers, regulators, and industry partners. All that work matters. But hearing directly from dealers helps us understand where the practical challenges are, where confusion remains, and where additional clarity may be needed. Dealer questions help inform the questions TIADA asks in agency conversations. They help guide the resources we develop for members. They help us know what needs to be explained more clearly in webinars, articles, alerts, and conference sessions. They also help us better represent the independent dealer perspective when decisions are being discussed or implemented. (cont’d on pg. 58)

Being able to inform and educate our membership about these topics is extremely important and a large part of what we do to support dealers across the state. July/Special 2026

T e x a s

D e a l e r

That is especially important in a year when so many issues are moving at once. Title and registration requirements, finance compliance, reporting obligations, technology changes, and customer communication challenges do not exist in separate boxes inside a dealership. They overlap. They affect staff time, customer experience, deal flow, and business planning. Dealers are often the first to see those intersections because they are the ones who have to make the process work. Whether it happens at our annual Conference, a town hall, a committee meeting, a phone call, or an email exchange with a member, open discussions about the concerns of our dealer Members is tantamount to TIADA’s mission to advocate for independent dealers across the state of Texas. Your feedback keeps our organization connected through a heightened awareness of the microscopic details that might otherwise be overlooked. Because no one knows how your business runs like you do, and how policy and regulation changes impact your ability to make sales. Thank you to everyone who attended a Big Texas Tour meeting, asked a question, shared a concern, or helped us better understand what dealers are working through. TIADA’s job is not just to provide information. It is to listen to what dealers are experiencing, carry those concerns forward, and help the industry prepare for what comes next.

Welcome to TIADA Joined May & June 2026

DEALER MEMBERS

All Star Motors Inc Mohammad Elabbasi . . . . . . . . . 8475 Highway 6 S, Houston, TX 77083 AmeriTrust Staci Bailey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 777 Main Street, Fort Worth, TX 76102 Auto Blvd LLC Michael Acosta . . . . . . . . . . . . . . . . 11300 N Frontage Rd, San Antonio, TX 78233 Auto Galaxy Inc Ehsan Bakhshian . . . . . . . . . . . . . . . . . . 835 Basse RD, San Antonio, TX 78212 Autos Of Forney Lawrence Breaud . . . . . . . . . . . . . . . . 401 E Us Highway 80, Forney, TX 75126 Autos of Forney - Greenville Lawrence Breaud . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6415 i-30 Frontage Rd, Greenville, TX 75402

Best Buy Auto Rolando Zamora Hernandez . . . . . . . . . . . . . 1105 E. Gibbs St, Del Rio, TX 78840 Boza Auto Group LLC Juan Ruiz . . . . . . . . . . . . . . . . 7115 N Shepherd Dr, Houston, TX 77091 C&H Power Sport Of San Antonio LLC Christopher Yonan . . . . . . . . . . . . 2810 SW Loop 410, San Antonio, TX 78227 Elon Auto Sales LLC Farzin Kataneh . . . . . . . . . . . 2265 Bandera Rd, San Antonio, TX 78228 Emilio’s Auto Sales Priscilea R Maldonado . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3223 W. Commerce St, San Antonio, TX 78207

Hernandez Auto Repair LLC

Abraham Hernandez . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6815 Airport Blvd, Houston, TX 77061

HP Motors Of Texas Fernando G Masterrey II . . . . . . . . . . . . . 30775 I 10, Boerne, TX 78006 Jeff Jackson Motors LLC Jeff Jackson . . . . . . . . . 7011 W Plaza, San Antonio, TX 78227 LGF Motors Luis G Fierro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8201 Alameda Ave, El Paso, TX 79907 LTSC Investment Group LLC DBA Las Trokas Super Center Arik Bachsian . . . . . . . . . . . 6900 S Hwy 183, Austin, TX 78744 Luxury Imports Of Waco Inc. Michael Jvecchio . 2524 Franklin Ave, Waco, TX 76710 M&C Auto Finance LLC Yasneydi Useche . . . . . 5712 Southwest Fwy, Houston, TX 77057 Mi Pueblo Auto Sales LLC Jeanne Babcock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10609 Whisperwillow Vice, Spring, TX 77380

Mr Jay Autos LLC Julius Oludoyi . . . . . . . . . . . . . . . . . . . . . . . 1878 Royal Lane, Dallas, TX 75229 Prime Drive Motors Damian Penll . . . . . . . . . . . . . . . . . . . . . 719 Joshua Dr, Mission, TX 78754 Race Autoplex LLC Carlos Gonzalez . . . . . . . . . . 9358 Bandera Rd, San Antonio, TX 78250 Royal Palms Auto + Sales Craig Cassel . . . . . . . . . . 5419 Griggs Rd, Houston, TX 77021 SS Motor Cars Alp Yilmaz . . . . . . . . . . . . . . . . . . . . . . . . . 7700 Kempwood Dr, Houston, TX 77055 Vehicle Value Experts James Edwin Hickman . . . . . . . . . . 1310 1st Street, Vidor, TX 77662 ASSOCIATE MEMBERS

Alexa Springs, Inc. Bryan Fichtner . . . . . . . . . . . 652 Southwestern Blvd, Coppell, TX 75019 OneMain Auto Margarita Hensley . . . 2783 S Leadership Ct Ste 400, West Valley, UT 84120 Reputation Barbara Saramak . . . . . . . . . . . 6111 Bollinger Canyon Road, San Ramon, CA 94583 Shortfall Cover, LLC Jeff Anderson . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9311 San Pedro Avenue, Suite 600, San Antonio, TX 78216

Storm Recon Solutions Ray Homb . . . . . . . 12613 Summerwood Dr, Burleson, TX 76028 Texas Valor Bookkeeping LLC Michelle Mobley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18618 Candleview Dr, Spring, TX 77388

XL Parts Michael Krause . . . . . . . . . . . . . . . . . . . . . . . . 15701 Northwest Freeway, Houston, TX 77040 58

T e x a s

D e a l e r

July/Special 2026

IRS Compliant Reinsurance Providing Full Service Reinsurance Administration

CPI GAP DCC Limited Warranties Vehicle Service Contracts

Assured Vehicle Protection, Inc. 6717 Shawnee Mission Parkway, Ste B Mission, KS 66202

913-396-5480 www.avpadmin.com

TEXAS INDEPENDENT AUTOMOBILE DEALERS ASSOCIATION 9951 Anderson Mill Rd., Suite 101 Austin, TX 78750

PRSRT STD

U.S. POSTAGE

PA I D

JEFFERSON CITY, MO

PERMIT NO. 210

BID FASTER. BUY SMARTER. ANYWHERE.

THE ALL-NEW MANHEIM MOBILE APP IS HERE! Find Find more more of of the the right right vehicles, vehicles, react react to to sales sales in in real-time, real-time, and and reach everything in fewer taps with the new Manheim reach everything in fewer taps with the new Manheim mobile mobile app— app— redesigned and reimagined for the modern marketplace. redesigned and reimagined for the modern marketplace.

Download Download the the app app today! today!