June 2026 TNG Newsletter

Spring/Summer 2026 Newsletter

Welcome Message

Dear Colleagues,

The conversation around AI adoption is louder than ever. As new tools find themselves in our daily workflows, some visible and others quietly running in the background, the pace of change can feel nothing short of ferocious. For a business with more than 150 years of history, we’re choosing to meet this moment not with hesitation, but with curiosity and intent. Our focus is clear: to understand, experiment, and integrate the technologies that will make us more efficient, more agile, and more competitive for the next century.

At an event last week featuring several distinguished speakers, including Sir Vince Cable, the discussion turned to the growing influence of China and India on Western markets. From the surge of Chinese automotive brands entering the UK to the rapid acceleration of AI capabilities, one question dominated the room: How do we keep pace?

Sir Vince’s answer was refreshingly direct: the most powerful skill any organisation or individual can cultivate right now is the ability of learning how to learn. Whether that means mastering a new AI platform, building, and implementing processes that drive revenue, or sharpening our understanding of what “good” looks like in a shifting landscape, adaptability is becoming our greatest competitive advantage. Standing still simply isn’t an option.

Politically, the UK finds itself in a challenging period, and while trading conditions remain tough, our diversified portfolio of operating companies continues to serve us well. It’s this resilience that enables us to invest meaningfully in our infrastructure from Littleport to Luton while also pursuing new opportunities for growth, whether through new brands, new sites, or both.

We close H1 in profit, and I remain optimistic about what lies ahead.

Thank you for your continued hard work and commitment.

Will

£308,000 Raised for Dementia UK

We are incredibly proud to share that, together, we have raised an amazing £308,000 for Dementia UK.

As part of our 150th anniversary celebrations, we set ourselves the ambitious goal of raising £150,000 in memory of John Thurlow, following his sad passing in 2024. Thanks to the incredible efforts and generosity of our colleagues, customers, friends, and families, we not only achieved this goal - we more than doubled it.

From fundraising events and personal challenges to generous donations and support from across the business, every contribution helped us reach this incredible milestone. The commitment shown by everyone involved has been truly inspiring and reflects the fantastic community we have at Thurlow Nunn Group.

A huge thank you to everyone who played a part in supporting this important cause and helping us create a lasting tribute in John’s memory.

Pictured: James Thurlow presenting the £308,000 cheque at the Suffolk Show to Sarah Child, Community Fundraising Manager at Dementia UK, and Caroline Scates, Director of Nursing Services at Dementia UK.

Local Market Festival supports Dawn’s New Horizon

On 9 May, we celebrated the incredible businesses and community spirit of Norwich with a special Local Market Festival held at our MG dealership on Cromer Road.

The event brought together local vendors and members of the Norwich community for a day of shopping, entertainment, delicious food, raffles, and family-friendly activities. The spacious outdoor setting provided the perfect backdrop to showcase a wide range of local businesses and talents.

Supporting an important local cause

The festival was organised in support of Dawn’s New Horizon, a Norwich-based charity that provides vital assistance to survivors of domestic abuse.

We would like to extend a heartfelt thank you to everyone who helped organise the event, took part as a vendor, or attended on the day. Your support and enthusiasm helped create a memorable occasion while raising awareness for a truly important cause.

Together, we celebrated local business, strengthened community connections, and contributed to a meaningful charity initiative.

Making the most of your benefits

We’re committed to supporting our colleagues both inside and outside of work. That’s why we offer a wide range of benefits designed to help with your financial wellbeing, health, lifestyle, and career development.

Whether you’ve recently joined the business or have been with us for many years, now is a great time to take a look at the benefits available to you and ensure you’re making the most of everything on offer.

Benefit spotlights

Cycle to Work

The Cycle Scheme allows you to spread the cost of a new bike and cycling equipment through your salary, helping you save money while supporting your wellbeing and reducing your environmental impact.

You can borrow up to £1,000 to put towards a bike and eligible cycling accessories, making it easier to choose the right equipment for your commute, fitness goals, or leisure rides.

Why choose the Cycle to Work Scheme?

• Save money – Benefit from savings on the cost of a bike and accessories through salary sacrifice.

• Improve your wellbeing – Cycling is a great way to stay active, boost fitness, and enjoy a healthier commute.

• Travel more sustainably – Reduce your carbon footprint by choosing a greener way to get around.

• Flexible options – Choose a bike and equipment that suits your lifestyle, whether you’re commuting, exercising, or enjoying weekend rides.

It’s really simple!

Go to the Intranet > click on Employee Benefits (on the top)

> click on Cycle Scheme > click on the link for further details and to apply.

RAC Breakdown Cover

As part of our colleague benefits package, all Thurlow Nunn Group employees have access to one free RAC breakdown cover per annum for their registered vehicle.

This comprehensive level of cover provides reassurance, and support should you experience vehicle problems and includes:

• Roadside Assistance

• Recovery

• Home Start

• Onward Travel

• Replacement car hire

• Alternative transport

• Hotel accommodation

It’s really simple!

Log in to your Intranet account

> click on ‘My Profile’ (top right)

> select RAC Cover > and complete all details.

If you haven’t already taken advantage of this benefit or would like to check your current RAC cover status please visit our Company Intranet for more information.

Our other colleague benefits include:

• Pension

• Life Assurance

• Purchases of New Vehicles

• Purchases of Used Vehicles

• Introductory commission

• Aftersales Discount

• Extras Discount Platform

• Discount in TNS Retail

• BEN – support for life

• Tool Insurance

• Referral Incentive

• MyStrength

• We Care

Please visit our Intranet to find out more about all of our Company benefits and how you can make the most of what’s available to you.

Recognising long service achievements

We are proud to acknowledge colleagues who have reached significant service milestones. These achievements represent years of commitment, professionalism, and valuable contributions that have helped shape the success of our business.

Reaching a long-service milestone is an important accomplishment and reflects the dedication, knowledge, and experience our colleagues bring to their roles year after year. Their continued support and commitment play a vital part in maintaining the high standards and strong reputation of the Thurlow Nunn Group.

We would like to congratulate all colleagues celebrating service anniversaries and thank them for their loyalty and contribution to the organisation.

Their efforts are greatly appreciated, and we are grateful for the positive impact they continue to make across our teams and businesses.

We look forward to recognising and celebrating many more milestones in the future.

Service Technician at TNS Attleborough

Quantity Surveyor at TNS Specialist Installations Division

Service Administrator at TNS Attleborough

Warehouse and Logistics Manager at Thurlow Nunn Distrigo in Norwich

Celebrating excellence at our 2025 Annual Conferences

We are proud to celebrate the accomplishments of our colleagues and acknowledge the dedication, commitment, and professionalism they bring to their roles. Success comes in many forms, from professional development and qualifications to exceptional performance and teamwork, and we are pleased to share some recent highlights from across the business.

Earlier this year, managers from across Thurlow Nunn Group gathered for our annual conferences. The events provided an excellent opportunity to review the achievements of the previous year, discuss future priorities, and strengthen collaboration across our businesses.

A key part of the conferences was recognising individuals and teams who have gone above and beyond in their roles. The annual awards highlight exceptional performance, commitment, innovation, customer service, and teamwork across the Group. These achievements demonstrate the talent and dedication that exist throughout our organisation, and we are delighted to recognise those who have made a significant contribution to our success.

Congratulations to all of our 2025 award winners and nominees. Your hard work, enthusiasm, and commitment continue to make a positive difference and help drive the business forward.

Technicians (Team) of the Year

Service Advisor SSS Award

Service Manager SSS Award

Parts Advisor of the Year

Service Advisor of the Year

Service Manager of the Year

General Manager of the Year

Site of the Year Award

Norwich South

Clare Shaw

Louise Glister

Lisa Gentle

Clare Howlett

Louise Glister

Paul Ashton

Milton Keynes

New Car Department of the Year MG Kings Lynn

Used Car Department of the Year

Sales Consultant PSS Award

Sales Manager PSS Award

Sales Consultant of the Year

Sales Manager of the Year

Support & Operations Functions Award

Market Area – Customer

Satisfaction Award

F&I Department of the Year

Great Yarmouth

Perry Jenner

Gary Taylor

Nicola Baldry

Gary Taylor

Lynnette Brooks

Norwich Market Area

Norwich South

Area Sales Manager of the Year

Matt Bailey

Parts Manager of the Year

Marcus Ling

Service Manager of the Year

Simon Pink

Regional Sales Manager of the Year

Richie Hannant

Support & Operations Functions Award

Suzanne Rutterford

Site of the Year

Kennett

Congratulations to Marta Dorszewska - Norwich

A huge congratulations to Marta from our Human Resources team on successfully achieving her CIPD Level 5 qualification. Marta plays a key role in managing payroll across the Group, and this achievement reflects her commitment to continuous professional development. The knowledge and skills gained through this qualification will further enhance the valuable contribution she makes to both the HR team and the wider business.

Well done, Marta!

Career progression

Developing and promoting talent from within remains an important part of our success at Thurlow Nunn Group. We are pleased to recognise several colleagues who have recently progressed into new roles, reflecting their dedication, expertise, and contribution to the business.

These appointments demonstrate the opportunities available across the Group and highlight the positive impact our colleagues make through their commitment to personal and professional development.

Jessica Collings - Aftersales Manager - Northampton

Jessica joined our Milton Keynes branch as a Service Advisor in July 2023 and quickly established herself as a valued member of the team through her commitment to customer service and strong leadership qualities.

After progressing to Senior Service Advisor, Jessica continued to take on additional responsibilities while maintaining exceptional standards. In February 2026, she took the next step in her career by joining our Northampton branch as Aftersales Manager.

Simon Jenner – Regional General Manager – Beccles, Great Yarmouth & Lowestoft

Having been part of the business for an impressive 33 years, Simon has built extensive knowledge and experience while making a significant contribution to the success of the organisation. In his new role, he takes responsibility for oversight of our Beccles, Great Yarmouth and Lowestoft sites.

Congratulations to Simon on this well-deserved achievement and exciting new chapter in his career.

Chris Bone – Service Manager – Fakenham

Chris joined Thurlow Nunn Standen in Fakenham last year as a Service Technician and has recently been promoted to Service Manager.

This appointment recognises the expertise, leadership, and commitment he has demonstrated since joining the business. Chris brings more than 20 years of engineering, operational, and leadership experience, including distinguished service in the Royal Air Force, where he managed multidisciplinary military and MOD civilian teams both in the UK and overseas. Following his military career, Chris specialised in Quality Assurance and Continuous Improvement, qualifying as an ISO 9001 Lead Auditor before joining Group Lotus. His broad experience and leadership skills position him well to lead the service department into the future.

Chris Yeomans – Aftersales Manager – Norwich

We are pleased to confirm Chris’s promotion to Aftersales Manager at our Norwich Hall Road site.

After successfully stepping into the role on an interim basis for two months, Chris demonstrated the leadership, commitment, and capability required to lead the department. Since joining the business just over a year ago as Customer Experience Manager, he has made a significant impact, delivering excellent results and helping the site achieve its annual customer satisfaction targets.

Chris’s promotion is recognition of his hard work, dedication, and achievements.

We would like to congratulate Jessica Collings, Simon Jenner, Chris Bone, and Chris Yeomans on their well-deserved promotions. Their achievements reflect the talent, commitment, and ambition that exist across Thurlow Nunn Group, and we wish them every success in their new roles.

Celebrations

Since our last Newsletter the following people have joined us:

Attleborough

• Richard Marchent

Fakenham

• Robert Kidman

• Kiarn Meeds

Kennett

• Nigel Allison

• Norman Heffer

Littleport

• Oliver Fallbrown

• Jonathan Turner

Beccles

• Bethany Parsons

Central Services

• Ellie Austin

• Grant Harding

• Kieron Hetherington

• Megan Hill

• Teri-Mae Poole

• Kirsty Allen

Corby

• Jared Gibbons

• Michael Hamilton

• Michael Moulding

• Luke Ram

• Paul Reade

• Kirstie-Louise Wichtner

• Stephen Woods

• James Meadows

Dereham

• Jamie Brasier

• Keith Daykin

Distrigo - King’s Lynn

• Mark Gardiner

• Claire Ives

Distrigo - Luton

• Andrew Fletcher

• Martin Fricker

• Mitchell Lewis

• Orel Smith

Distrigo – Norwich

• Daniel Elliott

• Craig Everett

• Scott Gray

• Mark Jones

• Elliot Nash

• Richard Pope

• Corey Scarff

• Stephen Shurey

• Shannon Vince

• Max Walker

• Luke Wallace

• Aaron Williams

• Lee Wiseman

Holt

• Florence Allen

• Daniel Josh

• Robert Patrick

• Harry Hendry

• Laura Jacks

King’s Lynn

• Milly Doy

• Zachary Norgate

• Dean Pruden

• Bradley Stratton

Lowestoft

• Terry Benstead

• Archie Brown

• Jordan Bunn

• Shannon Nicholls

• Daisy Rodgers

• Daniel Gourley

Luton

• Michael Edet

• Danut Iacob

• Remee Strapp-Philogene

• Amir Ullah

Milton Keynes

• Laura Agass

• Adam Hollywood

• Umar Syed Bechiki

• Anthony Crannage

Northampton

• Paul Brazier

• Kaeden Rovegno

• Oresti Toupai

• Geoffrey Wicks

• Peter Botterill

Norwich Cromer Road

• David Emms

• Stephen Howard

• Steven Lee

• Ashley Ward

• Thomas Fredericks

Norwich Hall Road

• Charlie Bettell

• Mark Bristow

• Lee Collins

• Cosmin Ghionea

• Grant Stearman

Wisbech

• Gary Archdale

• Owen Kingsbury

• Christina Willman

Congratulations to our Company Value Champions

Our Company Values Awards recognise colleagues who consistently demonstrate the behaviours and attitudes that make Thurlow Nunn Group a great place to work. Every quarter, we celebrate individuals who embody our values through their commitment, teamwork, and positive impact on those around them.

These awards provide an opportunity to recognise colleagues who make a difference every day, whether through supporting others, delivering excellent service, or leading by example. If you know someone who consistently reflects our company values, why not nominate them? The Values Award Nomination Form is available on the intranet, and we encourage everyone to help recognise the outstanding contributions of their colleagues.

Q4 2025 Winner Neil Stowe Service, Kennett

Neil is highly regarded by both colleagues and customers for his professionalism, reliability, and positive approach. He consistently demonstrates the behaviours that underpin our company values and is known for treating others with respect, care, and integrity.

His actions reflect our values of being Professional, Trustworthy, Respectful, Caring, and Working Together, making him a thoroughly deserving recipient of this award.

Q1 2026 Winner

Jessica Collings Service, Northampton

Jessica’s willingness to help, combined with her patience, professionalism, and positive attitude, has made a lasting impression on those she works with. Jessica consistently demonstrates a commitment to supporting others and is always willing to go the extra mile when needed. Her approachable nature and dedication make her a valued colleague and an excellent ambassador for our company values.

Thank You for Living Our Values

It is always inspiring to see colleagues recognised by their peers for the difference they make. Each nomination highlights the positive culture we continue to build across Thurlow Nunn Group - one based on teamwork, respect, support, and shared success.

Thank you to everyone who takes the time to nominate a colleague and congratulations once again to Neil and Jessica on their well-deserved recognition.

Awards

Hyundai Aftersales Retailer of the Year

We are proud to share that in February 2026 Thurlow Nunn Lowestoft was awarded Aftersales Retailer of the Year at the Hyundai Annual Retailer Awards, recognising outstanding performance across Hyundai’s UK retail network of 157 dealerships.

This achievement marks a significant milestone for the Lowestoft site and a strong start since joining the Hyundai franchise in September 2024, when Thurlow Nunn acquired its first Hyundai dealership.

The award highlights the team’s exceptional performance in key areas including customer experience and long-term customer retention, reflecting their consistent focus on delivering highquality aftersales support.

Congratulations to everyone at Lowestoft for this outstanding achievement and for setting a strong benchmark within the Hyundai network.

Shortlisted for three AM Awards 2026

We’re proud to share that Thurlow Nunn was shortlisted for three categories at the Automotive Management Awards 2026:

Best in Customer Service Dealer Group of the Year (up to 20 sites) Community Hero Award

While we did not take home a win on the night, being shortlisted across three categories at such a prestigious industry event is a significant achievement in itself and reflects the continued strength and progress across the group.

These nominations recognise the dedication, professionalism, and passion shown by colleagues every day from delivering excellent customer experiences, to supporting our local communities, and striving for continuous improvement across every part of the business.

We are incredibly proud to have been recognised alongside some of the best businesses in the automotive industry, and to stand among the finalists at such a highly respected awards programme.

A huge thank you goes to all colleagues for their ongoing commitment, and to our customers for their continued support. We look forward to building on this recognition as we continue to raise standards across the group.

Recognising our Site Leads

Since January, colleagues across our TNS branches have stepped up to take on the additional role of Site Lead, helping to ensure our sites remain safe, compliant, well-maintained, and consistently presented to the high standards we expect.

Alongside their existing roles as Service Managers and Parts Manager, we’d like to recognise the following colleagues for the contribution they are making in this impor tant area:

The Site Lead role provides focused oversight of branch facilities, Health & Safety compliance, and site presentation. Working closely with colleagues at each location, Site Leads play a key part in helping ensure our branches remain safe, well-presented places to work and visit, and continue to meet company standards.

Much of this work takes place behind the scenes, from supporting improvements and monitoring compliance activities to helping maintain clean, organised, and professional working environments. While often not immediately visible, it has a real and positive impact on the day-to-day experience across our sites.

The success of this initiative relies on everyone working together. By supporting Site Leads and responding positively to recommendations and improvement actions, we can continue to uphold the high standards expected across our branches.

We would like to thank Hannah, Heather, Emily, Darren and Simon for the commitment they have shown since taking on this role, and for the positive difference they continue to make at their sites.

Celebrating Suzanne’s Rutterford 30 years with Thurlow Nunn Group

As part of our celebrations at this year’s Suffolk Show, we were delighted to recognise a very special milestone - Suzanne’s 30 years of service with Thurlow Nunn Standen.

Suzanne joined TNS straight from college as a Sales Ledger Clerk and, over the past three decades, has built an incredible career through her dedication, professionalism, and commitment to the business.

Throughout her time with us, Suzanne has developed her expertise across Credit Control, Sales Administration, and finance support, while building strong and lasting relationships with colleagues, customers, and finance partners.

Once again, congratulations to Suzanne, on this fantastic achievement!

We would like to take the opportunity to recognise and thank our long-serving retirees for their years of dedication, commitment, and valuable contribution to the Thurlow Nunn Group.

Throughout their careers, they have played an important role in the success of our business, sharing their knowledge, experience, and expertise while supporting colleagues and customers alike. Their hard work and loyalty have helped shape the strong foundations on which our organisation continues to grow.

We are incredibly grateful for everything they have contributed over the years and would like to extend our sincere thanks for their service.

On behalf of everyone at Thurlow Nunn Group, we wish our retirees a long, happy, and fulfilling retirement filled with new opportunities, relaxation, and time to enjoy the things that matter most. You will be greatly missed, and we wish you all the very best for the future.

Essentials for the season ahead from our

TNS Country Stores

With the months ahead bringing changing weather, outdoor projects, and new seasonal demands, now is the perfect time to explore a range of practical products available at our TNS stores.

With a special staff discount available, colleagues can take advantage of great prices on quality products from some of our trusted brands, including Carhartt, Yeti, Sealey, Stihl, Husqvarna, Honda and many more. Whether you’re looking to update your workwear, prepare for outdoor tasks, or pick up reliable equipment for work and everyday use, our stores have a wide selection of products designed to support you throughout the year.

Stihl HSA26 Garden Shears Discounted Price: £116.00

Mountfield Electress 30 Li Cordless Lawn Mower Kit Discounted Price: £135.00

Fendt Ladies Sunglasses by Uvex –Polavision® Technology Discounted Price: £56.50

…and plenty more in store!

Kent & Stowe Stainless Steel Digging Fork Discounted Price: £25.50

Massey Ferguson Black Cap Discounted Price: £12.65

Kent & Stowe Stainless Steel Digging Spade Discounted Price: £25.50

Portek Oscillating Garden Sprinkler Discounted Price: £17.00

Flopro 25m Never Kink Hose and Connector Discounted Price: £25.00

Fendt 724 Ride-on Tractor For Kids Discounted Price: £64.50

These are just a few highlights from our latest range. From clothing accessories to tools, outdoor equipment, and everyday essentials, there are plenty of products available to help you stay prepared for whatever the season brings. Visit your local TNS store and make the most of your staff discount on quality products from brands you know and trust.

How to get a discount?

Please present something with your name on it (e.g. driving licence or credit card) and state the site you work for This way, the colleagues can verify your name by checking our intranet to confirm you work for us. For colleague purchases/enquiries - Please email enquiry@tnsgroup.co.uk

AI in the workplace: opportunity or risk?

Artificial Intelligence (AI) seems to be everywhere at the moment, from helping us draft emails and analyse data to creating presentations and answering customer queries. Used well, AI can save time, improve efficiency, and help us focus on the work that really matters.

One of the biggest advantages of AI is its ability to handle repetitive tasks quickly and accurately. Whether it’s summarising information, generating reports, or helping with research, AI can be a useful tool that supports productivity and frees up time for more strategic work.

However, while AI offers many benefits, it is important to remember that it isn’t perfect. AI-generated content can sometimes be inaccurate, incomplete, or influenced by bias in the data it has been trained on. For this reason, any information produced by AI should always be reviewed and checked before being relied upon.

Data security is another important consideration. Employees should never enter confidential company information, customer details, or sensitive personal data into public AI tools unless they have been approved for business use. Protecting company and customer information remains a top priority.

There is also a risk of becoming too reliant on AI. While these tools can provide valuable support, they should complement human expertise rather than replace it. Critical thinking, professional judgement, and personal experience remain essential in making sound business decisions. As AI technology continues to develop, it is likely to become an increasingly important part of our working lives. By embracing its benefits while remaining aware of the risks, we can use AI responsibly, safely, and effectively.

Top Tips for using AI responsibly

• Treat AI as a helpful assistant, not a decision-maker.

• Always check facts, figures, and recommendations.

• Never share confidential or sensitive information.

• Be aware that AI can make mistakes.

• Use your own judgement and expertise when reviewing outputs.

• AI is a powerful tool, and when used responsibly, it can help us work smarter while maintaining the high standards our customers and colleagues expect.

Celebrating Employee Appreciation Day

In March, colleagues across the company came together to mark Employee Appreciation Day, a special opportunity to recognise and thank the people who contribute to the success of our business every day.

As an organisation, we understand that our achievements are built on the dedication, expertise, and commitment of our colleagues. Employee Appreciation Day provided a chance to acknowledge the hard work taking place across both our automotive and agricultural divisions and to show our gratitude for the important role each person plays.

To celebrate the occasion, General Managers at each site arranged lunch for their teams, giving colleagues an opportunity to take a break, spend time together, and enjoy a well-deserved thank you from the business.

The day was a reminder of the strength of our teams and the positive culture that exists throughout Thurlow Nunn Group. Whether serving customers, supporting colleagues, or helping our operations run efficiently behind the scenes, every contribution helps drive the business forward.

We would like to extend our sincere thanks to all colleagues across the Group for their continued dedication, professionalism, and teamwork. Your commitment is greatly valued and remains central to the success of our organisation.

Six months on: welcoming our Corby and Northampton teams

Earlier this year, Thurlow Nunn welcomed two new sites into the group following the acquisition of Spirit Motor Group’s MG and Hyundai dealerships in Corby and Northampton

Six months on, these sites are now firmly established within the Thurlow Nunn Group, and we would like to recognise the contribution made by our colleagues across these locations during the transition.

The integration has enabled us to strengthen our presence in Northamptonshire while continuing to deliver the high standards of customer service and family values that are central to the Thurlow Nunn brand. Importantly, customers have continued to be supported by the familiar teams they know and trust, helping to ensure a smooth and successful transition.

A huge thank you to everyone involved in making the integration such a success. We look forward to building on this momentum as we continue to grow and strengthen our business across the region.

FOCUS ON SAFETY

YOUR SAFETY MATTERS

Focus on safety

Safety continues to develop across the group, with more training taking place both internally and externally. Thank you to all staff who have attended courses and to the managers who continue to support training across their teams.

Summer safety

With temperatures rising and hotter weather expected, please take extra care when working in warm conditions.

Heat stroke is a medical emergency. Look out for symptoms including:

• Confusion, agitation, delirium, slurred speech, seizures or loss of consciousness.

• A high temperature above 40°C (104°F).

• Hot, flushed and dry skin, although skin may remain clammy if heat stroke is brought on by strenuous physical activity.

• A rapid heart rate and fast, shallow breathing.

• Severe nausea, vomiting or an upset stomach.

If you experience any of these symptoms, tell someone immediately, stop work, move to a cool or shaded area and drink water. Remove unnecessary layers and apply cold cloths or ice packs where possible. Do not drive or operate machinery until you feel fully recovered.

To help staff stay comfortable, shorts and T-shirts are permitted in workshops during hot weather. However, PPE and safety boots must still be worn at all times.

For more information, visit the NHS guidance on heat exhaustion and heat stroke.

Hi-Visibility now mandatory

Hi-visibility jackets or vests are now mandatory in all yards and workshops on TNS sites.

Technicians will receive hi-visibility overalls in the coming weeks, all other employees must wear hi-vis when entering workshops or yard areas. This requirement also applies to visitors, contractors and suppliers, with hi-vis available to borrow on site.

Please remain vigilant around moving vehicles and ensure anyone under your supervision is wearing the appropriate PPE.

Health and Safety

Training highlights

Thank you to everyone who has completed the Employee Safety Commitment Statement on Power Plus. The statement must be completed annually, so if you have not yet done so, please complete it as soon as possible and check that your safety training is up to date.

Training attendance has been excellent so far this year, with:

• 41 colleagues completing First Aid training across Milton Keynes, Luton, Norwich, Lowestoft, King’s Lynn, Holt and Kennett.

• 12 new Fire Marshals trained in Milton Keynes and Norwich.

• 13 staff completing the Level 3 Supervising Mental Health course in Attleborough with colleagues from Distrigo, Head Office, TNS and TN.

• More than 70 colleagues attending Banksman, Abrasive Wheels, Working at Height, Forklift and Telescopic Truck training.

• Josh Robinson, Lisa MacArthur, Charlie Ellis, Mason Harper, Mark Sturgess and Heather Marshall successfully completing the IOSH Managing Safely course.

We're also pleased to report that there have been no RIDDOR-reportable accidents or serious incidents this quarter. Thank you for your continued vigilance and commitment to keeping our workplaces safe and secure.

Please continue to pay attention to site security measures, including gates, fences and doors. If you see something that doesn't look right, please report it.

Keep Safe!

Dom Greenwood Head of Health, Safety, Fire & Environmental

Wellbeing Awareness - Looking back and looking forward

Over the past few months, we have marked a number of important wellbeing awareness campaigns, including Stress Awareness Month, Wear It Green Day for the Mental Health Foundation, Autism Awareness Month, Nutrition and Hydration Week, Eating Disorder Awareness Week, Blue Monday, and World Mental Health Day.

A huge thank you to everyone who took part in our Stress Awareness Month challenges and to those who supported Wear It Green Day by wearing green and donating to the Mental Health Foundation. Your participation helped raise awareness and support important conversations around wellbeing.

Throughout these campaigns, we have shared resources, information, and guidance to help colleagues better understand a range of wellbeing topics. While awareness days may come and go, the importance of learning, understanding, and supporting one another remains all year round. We hope the information shared has provided useful insights and encouraged positive conversations about wellbeing.

Looking ahead, we will continue to run a range of wellbeing and awareness campaigns, alongside events and activities throughout the year. We encourage everyone to take part, explore the resources shared, and continue engaging with topics that support both personal wellbeing and a positive, supportive environment for colleagues across the organisation.

Summer Moves Make time for

July Reset August Get Moving

Reset your rhythm by reconnecting with nature, quiet places and simple rituals.

Resources/experiences

Nature & quiet spaces

• National Trust - gardens, woodlands, coastlines, historic places for mindful walks

• English Heritage - historic landscapes and gardens

• RSPB - nature reserves for birdwatching and peaceful observation

• The Wildlife Trusts - local nature reserves and wild spaces

Activity ideas

• 10-minute nature reset - sit somewhere green and notice five things you can see/hear/smell

• Visit a local garden

• Try a slow walk without headphones

• Photograph seasonal changes

Movement doesn’t have to mean a gym. It can be a walk, a swim, a cycle or exploring somewhere new.

Resources/experiences

Walking

• National Trust - walking routes

• Ramblers - guided walks, walking groups and routes

• Ordnance Survey — walking maps and route planning

Cycling

• Walk Wheel Cycle Trust - cycle routes and active travel networks

Water movement

• Local swimming spots

• Outdoor Swimming Societyoutdoor swimming communities and resources

Activity ideas

• “Walk and talk” - invite someone instead of meeting for coffee

• Try a new footpath

• Explore a local park

• Aim for a daily “green mile”

Moves Fast your wellbeing

September Connect October Reflect

Connection grows when we share experiences with people, places and communities.

Resources/experiences:

Community

• The Conservation Volunteersoutdoor volunteering opportunities

• National Trust volunteering

• Royal Voluntary Servicecommunity connection

Food & growing

• Community gardens

• Local allotment groups

• Farmers’ markets

Shared experiences

• Outdoor theatre

• Local festivals

• Village/community events

Activity ideas

• Invite someone for a walk

• Volunteer for two hours

• Learn something from someone older/younger

• Eat outdoors with friends

Use the changing season as a chance to pause, reflect and notice what has helped you feel well.

Resources/experiences:

Reflection outdoors

• National Trust gardens and landscapes

• Forestry England - forests, trails and outdoor spaces

Mindfulness/journalling

• Nature journalling

• Photography walks

• Seasonal cooking

• Gratitude practices

Activity ideas

• “What did the last season give me?”

• Collect autumn signs on a walk

• Write three things you want to carry forward

• Visit the same place you visited in July and notice changes

Getting to know our team

Our success is built on the people behind the business. From supporting customers in the field to keeping machines running, every colleague plays an important part in what we do.

In this new feature, we take the opportunity to get to know some of the people who make up our team - learning more about their roles, their experiences, and the interests that make them who they are outside of work.

For our first edition, we caught up with Chris and Shannon to find out more about their journeys, their favourite parts of working for the company, and what they enjoy when they’re away from work.

Meet Shannon Teague from Milton Keynes

A little about me:

I am 20 years old. I have done a level 4 in Mechanical and Electrical Engineering. The thing that brought me to my current role at Thurlow Nunn is I wanted to work on cars.

What has been the most rewarding moment or achievement during your time here?

The most rewarding achievement that I got during my time here is getting my EV1 qualification.

Outside of work:

Interests that I have outside of work is F1 and reading.

Quick-fire questions:

• Tea or coffee? - Tea

• Early bird or night owl? - Night owl

• If you could have any vehicle/machine for a weekend adventure, what would you choose? - 1967 Ford mustang GT500

• Favourite place you have visited or somewhere you would love to visit? - Fuerteventura

• Favourite food/meal? - Bangers and mash

• Describe yourself in three words - Happy, kind and caring

We want to hear from you!

Every member of our team has a story to share. If you would like to be part of a future “Getting to know Our Team” feature and tell colleagues a little more about yourself, your role, and your interests outside of work, please contact hr@tngroup.co.uk. We would love to introduce more of the people.

Meet Chris Bone from Fakenham

A little about me:

I started my career with the Royal Air Force at 17 as a Mechanical Engineer, serving for 20 years in the UK and overseas. After leaving the RAF, I worked as an ISO 9001 Quality Management Systems Auditor at Group Lotus, but I missed the practical side of engineering. I joined TNS as a Service Technician and, after 10 months, progressed into the Service Manager role.

What is your favourite part about working for Thurlow Nunn Family?

I really value the family atmosphere within the business. There is a strong sense of belonging, and I appreciate that people are approachable and genuinely care about their colleagues.

What has been the most rewarding moment or achievement during your time here?

Becoming Service Manager has been the most rewarding achievement. It has allowed me to return to what I enjoyed most in the RAF - leading, supporting, and developing a team.

What skills, qualities, and advice would you share with someone looking to start their career at Thurlow Nunn Family?

Being a good team player, having a positive attitude, and being willing to learn are essential. Good communication, teamwork, and the ability to work independently are important within the Service Department.

What do you enjoy doing when you’re not at work, including any hobbies or interests?

I enjoy spending time with my girlfriend, family, and friends. I like walking my dog along the Nor folk coast, visiting country pubs, listening to live music, and following football and cricket.

What is something that always makes you smile or brightens your day?

A sunny morning always puts me in a good mood. I enjoy being outdoors and making the most of good weather.

If you could learn a new skill or try something new, what would it be?

I would love to learn Spanish. It would make travelling more enjoyable and help me experience different cultures.

Quick-fire questions:

• Tea or coffee? - Coffee in the morning, but I do enjoy a good cup of tea in the evening.

• Early bird or night owl? - A bit of both.

• If you could have any vehicle/machine for a weekend adventure, what would you choose?A Lamborghini Aventador Spyder.

• Favourite place you have visited or somewhere you would love to visit? – Turkey.

• Favourite food/meal? - Asian food.

• Describe yourself in three words - Loyal, approachable, and passionate.

Ready for a Thurlow Nunn Group challenge?

This newsletter’s edition challenge is Word Search featuring the Thurlow Nunn Group locations hidden within the grid. Your mission is to find them all - but there’s a twist!

One of our locations is missing from the grid below. It won’t appear anywhere in the Word Search, so once you’ve found the locations that are included, you will discover the missing one. Send the missing site answer to hr@tngroup.co.uk by 17th July to be entered into the prize draw.

One lucky winner will receive a £50 voucher. Good luck and enjoy the search!

Locations:

• Attleborough

• Beccles

• Corby

• Dereham

• Distrigo

• Holt

• Kennett

• Norwich

• NorwichMG

• Northampton

• Wisbech

• KingsLynn

• Melton

• Littleport

• SID

• Luton

• MiltonKeynes

• Fakenham

• GreatYarmouth

• Lowestoft

Thank you for reading Our group newsletter

Thank you for taking the time to read this edition of our Group Newsletter. We hope you have enjoyed catching up on the latest updates, achievements, and stories from across the Group.

The last six months have been another busy and successful period, and we would like to take this opportunity to thank everyone for your continued hard work, commitment, and support. Whether you have been keeping our customers moving, supporting our agricultural customers, or helping our teams behind the scenes, your contribution is truly appreciated.

As we look ahead to the next six months, we are excited for the opportunities ahead and the continued growth and success of the Group.

With summer approaching, we are hoping the weather plays its part – not too much rain to keep our agricultural teams happy, and plenty of sunshine to keep our vehicles looking their best in our showrooms and out on the road!

Thank you for being an important part of the Thurlow Nunn Group family. We look forward to sharing more updates, successes, and stories with you in future editions.