THOMPSONS AFRICA - WHO WE ARE With almost half a century of experience under our belt, Thompsons Africa is your highly trained Southern African destination management expert. Our reservations team is knowledgeable, innovative, and committed to exceptional service delivery. No customer is too big or too small and while we are big enough to buy well, we remain small enough to care. Our dedicated teams of sales, procurement and reservations staff ensure that our customers’ needs are not only met but exceeded.
Thompsons Africa is part of Cullinan Holdings Ltd., the foremost tourism and travel business in Southern Africa, established in 1901, with a solid reputation for quality, reliability, innovation, and financial stability. We also have trusted, longstanding customer and supplier relationships that extend back more than 40 years. We are known for our reliability and financial solidity. It’s an ethos reflected in the fact that in a sector known for high employee turnover, our average staff tenure is ten years — a further guarantee of experience and professionalism.
Our dedicated Customer Zone can be accessed for up- to-the-minute rates, online availability, exclusive allocations and other creative and inspiring information, including a high-resolution image gallery, video library and downloadable brochures. We can connect with you on multiple platforms, including our Thompsons Africa Rates and Bookings system, as well as numerous XML/API Integrations (for example, Travelgate and Intuitive), allowing for a seamless, fast, and efficient means of communicating and confirming services with us in real-time. Inventive Incentives — We understand the specialist nature of the incentive business and are well versed in the logistics of travel in Africa. Our approach to handling incentives of any size is to understand our clients and their requirements and carefully match these to our products. It’s all about assembling the perfect combination of accommodation and entertainment to suit each group, delivered in an enthusiastic, personalised way. Our fleet of around 170 vehicles ranges from sedans to two-passenger limousines, 8 seaters, 11 seaters and 15 seaters; luxury 44-seater coaches and 60seater touring vehicles. This massive tyre-print across the continent also comes with a small carbon footprint and among our innovations is a water recycling plant to provide environmentally friendly washes.
Flexibility – We always offer options which provide flexible booking terms regarding unintended cancellations or changes in bookings. Bespoke Travel — Because we tell it like it is, we are the experts in tailor-made FIT packages. Our handpicked portfolio of products is continually monitored with our own team personally experiencing them. Our commitment is to ensure that customers get an authentic African travel experience, coupled with comfort and safety, to provide the holiday of a lifetime. Group Travel — We are specialists in caring for series and ad hoc business. We design individual packages to suit the unique interests of school groups, sales groups, religious groups, and their like. It’s an innovative, seamless programme, implemented professionally.