THIIS February 2026

RETAILER SPOTLIGHT

MSB

MOBILITY INNOVATOR

Why 2026 will be a year of growth for Urathon

WALK THE TALK

Our round-up of the best walking aids on the

Welcome!

It was great to see Prince William road testing a lightweight mobility scooter during a visit to a pioneering robotics facility in Bristol recently (p4). The scooter has been designed to improve safety for users, and to glide over difficult surfaces like cobbles and curb stones. It's clear that innovative technologies such as this are key to meeting the challenges posed by an ageing population.

Thinking about ways to support people to live independent and dignified lives is always going to be a game changer. From twin-handled walking sticks to innovative indoor walking frames, don’t miss the Retailers’ Choice (p10) and Buyers’ Guide (p44) features to read about some of the best walking aids on the market.

This issue, we find out more about Urathon (p33), a mobility equipment supplier which has grown significantly in the mobility, rehabilitation and community equipment sector for over 30 years. 2026 looks set to be a big year for the firm, as it launches new products into the market and explores new ways to support its retail partners.

Established only last year, MSB Mobility (p23) has opened a new showroom in Blackpool, marking a major milestone in its journey to take its brand nationwide. Find out how the retailer has gone about designing and building a range of six mobility scooter models and why it prides itself on offering an excellent level of customer service.

You can stay up-to-date about the industry with twice-weekly email updates. Sign up at bit.ly/4e72NAZ. Enjoy the issue!

EDITOR

Liane McIvor 07917 784929 liane@thiis.co.uk

ADVERTISING Joe Fahy 07384 258 372 joe@bhta.com

News, deals & people

A round-up of the key trade stories for business leaders to digest

By

royal appointment

Prince William visited the Bristol Robotics Laboratory recently to ride a lightweight mobility scooter from local start-up Supersmith, which is using robotic technology to revolutionise scooter safety and design.

Founded by engineers Tom and Emily Morgan and robotics expert

Dr Fred Russell-Pavier, Supersmith spent seven years developing the 3Scooter after being inspired by their own family experiences of disability. Lightweight and foldable, the 3Scooter is designed to help users go to places that a traditional three or four wheeled scooter might not handle. Its patented robotic stabilisation system

actively responds to uneven ground to help maintain balance. Riders are seated significantly higher than traditional models, allowing them to remain at eye level in conversations and feel less socially excluded.

The 3Scooter is expected to be launched onto the UK market later this year.

Pride's power movers

Mobility equipment manufacturer Pride Mobility has added three folding power wheelchairs to its Jazzy brand which are designed to enhance an onthe-go lifestyle. The power chairs – Jazzy Max, Jazzy Swift and Jazzy Injection – are all foldable, portable and comprised of durable carbon fibre. Supporting users up to 182kg, the Jazzy Carbon Ultra Max is ideal for customers seeking robust support and heavy-duty performance without the bulk. For those seeking a more compact design, the Jazzy Carbon Swift (pictured left) weighs in at 10.26kg and features a sleek, foldable design for quick storage and portability. The Jazzy Carbon Injection offers a budget-friendly alternative with user-friendly controls and a quick-folding frame. Paul Clayton, Commercial Director at Pride Mobility commented to THIIS: “By introducing a budget-friendly model, a compact solution, and a heavy-duty option, we’re focused on meeting the full spectrum of needs for our end users.”

Value-led accessibility

Scooterpac has announced the launch of the Savvy Spright, a compact pavement scooter, and its latest addition to the Savvy range.

Designed as a value-led offering, the practical Savvy Spright combines compact proportions with dependable everyday performance, making it easy to position on the shop floor, straightforward to demonstrate, and simple to retail.

A range of up to 28 miles and a 124kg weight capacity ensures

it meets the core needs of pavement scooter users without unnecessary complexity. The Savvy Spright delivers consistent 4mph performance, while its tight turning circle supports confident handling.

HSL opens concession

Furniture specialist HSL Chairs has taken a strategic step in its retail expansion by partnering with one of Scotland’s leading home retailers, Sterling Home, to open its first concession at their Tillicoultry location. The new concession presents a focused range of HSL chairs, sofas and beds, designed to support posture, wellbeing and everyday living

By situating HSL’s specialist furniture within Sterling Home’s established showroom environment, HSL is hoping to reach new customers and demonstrate its products in a retail setting that highlights the quality and design of its collections.

EDEN MOBILITY ACQUISITION

Mobility retailer Derbyshire Mobility has been sold to Eden Mobility, a fast-growing provider of mobility aids nationwide. Rob Cartledge, the former director of Derbyshire Mobility, has now taken on the role of Strategic Projects Manager at Eden Mobility. In his new role Rob says that he is looking forward to growing Eden’s offering outside of the existing retail operation. Eden Mobility has been expanding its presence across the UK at pace, and currently boasts over 40 showrooms nationwide.

MK BATTERY PARTNERSHIP

Mobility battery supplier MK Battery has announced that it is sponsoring All Wheels Up (AWU) and supporting the charity’s mission to make air travel accessible for everyone. AWU aims to tackle one of the biggest gaps in transportation accessibility – and works to ensure wheelchair users remain in their own wheelchairs during commercial flights. MK Battery’s sponsorship is expected to help fund All Wheels Up’s efforts to create a more inclusive travel environment, ensuring people with mobility needs can travel more freely and safely.

in brief...

WHEELCHAIR COLLECTIVE

Wheelchair users in the UK are being invited to join the Wheelchair Collective – the first national council of wheelchair users. The initiative is being led by the Wheelchair Alliance, a community interest company that advocates for better wheelchair service provision. It is expected to give wheelchair users with lived experience the power to influence how wheelchair services are designed, delivered and improved. This pioneering council will bring together passionate wheelchair ambassadors from every nation and region of the UK. Recruitment for the voluntary regional representatives is currently underway.

A RECORD YEAR FOR EFOLDI

Portable mobility specialist eFOLDi has announced that it closed 2025 with a record year, delivering strong double digit year-on-year growth and finishing ahead of internal targets. eFOLDi is set to introduce a ‘premier account’ model in 2026 for selected retail partners, designed to support deeper collaboration, and stronger local visibility. A new demonstration van and increased field activity have helped the team stay close to customers, whilst updated advertising and refreshed product marketing materials have strengthened the brand’s presence across social platforms.

Meyra UK appoints area sales manager

Wheelchair manufacturer Meyra UK has appointed Gavin Hosking as Area Sales Manager – South.

Gavin’s professional background includes the assessment and recommendation of mobility equipment, focusing on clinical requirements such as postural support, pressure management, and individual comfort.

At Meyra UK Gavin will be supporting the firm’s dealer network and customers by offering tailored advice, product demonstrations, and training to ensure optimal solutions for end users.

James Malcolm, General Sales Director (UK & Ireland) at Meyra UK, commented: “It’s great to have Gavin onboard as part of our growth plans at Meyra UK. He will provide value added experience to our dealer network and bring strengthened focus to our growth strategy and future plans for the UK.”

Retailers can get in touch with Gavin via e-mail at ghosking@meyragroup.com or by calling 07879 011732

Right on track

MobilityPlus Wheelchairs has opened a new showroom in Nottinghamshire which features a dedicated test track.

Featuring a range of mobility scooters, powerchairs, wheelchairs, rise & recline chairs, and accessories in a relaxed, modern space, the showroom is based at Unit 7, Spinella Road, Vesuvius Way, Worksop, S80 3GP.

To help customers get a real feel for its products, the showroom has a dedicated test track designed for customers to test out the products in a safe and comfortable indoor environment.

Alongside free on-site parking with disabled bays, the showroom offers

step-free access and accessible toilet facilities. For customers looking to take a break during their visit, the showroom offers a lounge area with riser recliners for customers to relax with complimentary tea and coffee.

MobilityPlus Wheelchairs was established in 2018, originally as a supplier of its own-brand powered wheelchairs.

Sitting comfortably

Mobility equipment supplier Electric Mobility has announced the addition of an independent single motor riser recliner to its CosiChair range.

The Suncroft has been developed to meet ongoing demand for a strong, competitively priced riser recliner that delivers comfort, reliability and value for customers in a price-sensitive market.

The single motor mechanism offers smooth, simple operation, making it ideal for first-time riser recliner buyers. Offering a relaxed style, the Suncroft is available in one size and one colour with a waterfall back, with a 127kg weight limit.

EPiC Seating is a Postural Management System, allowing us to introduce movement into a wheel chair seating environment. The system provides the ability to change positions for function while maintaining control of the pelvis, mitigating the opportunity to introduce shear

Features

• Anatomical Pivot Point

• Tool-less Adjustment

• Independent Relief

The Postural Management System Consists of:

• Telescopic 1” (2.5 cm) back mounting canes

• Quick Adjustment Lever

• Gas Struts

• Pivot Point

ENZO available with EPiC seating directly out of the box.

Back Fitting:

• Back Supports:

Any after-market back is adaptable to EPiC Seating. Back height selection should take into consideration the height of the pelvic support plus an additional 2” to provide proper clearance for movement to occur.

• Back Mounting Hardware: EPiC Seating is compatible with 1” back mounting hardware.

For more information, contact our UK Stealth Specialist: simon@stealth-products.co.uk

If there’s an event you would like to see included here or you would like to advertise your event please email info@thiis.co.uk

WHEN? 12 July 2026

WHERE? Warrington, Cheshire

www.disability awarenessday.org.uk

REHACARE

INTERNATIONAL

WHEN? 23-26 September 2026

WHERE? Dusseldorf, Germany www.rehacare.com

WHEN?

29 June -1 July 2026

WHERE? Kenilworth, Warwickshire

naep.org.uk/ conference-2026

WHEN? 19-21 October 2026

WHERE? Doncaster Racecourse www.pmguk.co.uk/conference

THE RETAILERS’ CHOICE Walking aids

Wondering which walking aids are grabbing mobility companies’ attention? This month we asked retailers in the industry to highlight a product that stands out for them…

Let's Go Indoor Rollator by Trustcare

"The Let’s Go Indoor Rollator has rapidly become one of our most popular indoor rollators and looking at it in detail it’s easy to see why.

“With user comfort at its core, this attractive indoor rollator strikes the perfect balance between practicality, durability, and everyday usability – all qualities which our customers like.

“It’s lightweight, yet robust and is small enough for use within confined indoor spaces without compromising on strength. Its manoeuvrability is ideal for indoors, making daily tasks like navigating hallways, kitchens, and living rooms smoother and safer and helping to move items from room to room with ease.

“Unlike many larger, outdoor rollators, its compact frame folds easily for storage and transport, a feature that’s especially valued in smaller homes or even residential care environments.

“Our customers prefer it to the more traditional beige and brown indoor kitchen/dining trollies with wheels because it’s nicer to look at and practical too, designed with a beech wood frame with complimentary silver styling.

“An ergonomical contoured handle with a brake lever which can be operated with one hand completes the picture.

“Feedback from physiotherapists and occupational therapists highlights the rollator’s reliability and positive impact on customer’s mobility indoors.

“In an increasingly competitive market, the Let’s Go Indoor Rollator stands out for delivering consistent performance and enhancing quality of life –underscoring exactly why it remains a favourite among our customers.”

Julia Phipps Director of The

Fireside

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Twin Handled Folding Walking Stick by Drive DeVilbiss Healthcare

“The Drive Twin Handled Folding Walking Stick may look like a standard folding cane at first glance, but the addition of a second handle makes a real difference in everyday use.

“This extra handle provides valuable support when the user is standing up from a seated position or when they are lowering themselves back down, helping to reduce strain and improve confidence. When it’s not needed, the side handle folds away neatly, keeping the stick compact and easy to manage.

“Designed with convenience in mind, the walking stick folds down into four sections, making it ideal for travel or storage. It can be easily packed into a bag or stored away when not in use. The

Topro Trojo 5G

adjustable height, ranging from 84cm to 94cm, allows it to be tailored to suit different users, ensuring a comfortable and secure fit.

“The tactile rubber handgrip offers a comfortable, non-slip hold, while the integrated wrist strap adds extra security during use. Its shock-absorbing design helps reduce vibrations, making walking more comfortable, especially over longer distances. The pivoting base adapts to uneven ground and varied terrain, providing added stability where it’s needed most.

“Overall, this walking stick offers more than basic support. It combines comfort, practicality, and extra assistance for sitting and standing, making it a reliable aid for everyday mobility.”

Rollator by Topro Mobility

“As a multidisciplinary retailer we at TPG carry a range of walking aids from the basic, simple walking stick through to the high-end lightweight rollators.

“As a walking aid becomes a necessary part of the user’s daily routines it becomes a trusted 'friend' and is often given a name, as if it were their companion.

"For this reason we offer 'good', 'better' and 'best' in each style and find that the 'best' is often the favoured choice.

“Our preferred option for a four-wheeled, seated rollator is the range from Topro, which is now joined with Rollz to give a high quality offering with great UK back-up.

“In particular we find the Topro 5G is a great indoor/outdoor rollator with many stylish features that our customers love.

“It has easy-to-use height adjustment, simple folding ability, a sturdy seat and quick-release wheels as well as being available in a number of colours to personalise it for the user. A carrying basket and backstrap make it a very versatile rollator.”

Alastair Gibbs Managing Director at TPG DisableAids tpgdisableaids.

co.uk

Rhian Pita Marketing Manager at Ableworld ableworld.co.uk

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Dual Fold Rollator by One Rehab

“The One Rehab Dual Fold Rollator is a versatile and practical mobility aid designed for users seeking stability, comfort, and ease-of-use both indoors and outdoors. Its well-considered design focuses on everyday usability, making it a reliable choice for regular walking and support.

“This rollator features a convenient dual-fold mechanism that allows it to collapse quickly and compactly, making it easy to store at home or transport in a car. Folding and unfolding are straightforward and require minimal effort, which is particularly helpful for users or carers handling the rollator on a daily basis. Once folded, it remains secure and easy to manage.

“The Dual Fold Rollator is fitted with smooth-running wheels that perform

well on a range of surfaces, including indoor flooring and pavements. It is easy to manoeuvre through doorways, around corners, and over small thresholds, helping users move confidently and safely. The sturdy frame provides dependable support, while the hand-operated brakes are simple to use and can also be applied as parking brakes when stationary.

“For added comfort, the rollator includes a padded seat and supportive backrest, allowing users to rest when needed. The height-adjustable handles enable a comfortable and personalised fit, while the integrated storage bag

Space LX Rollator by Rehasense

“From a retail perspective, the Rehasense Space LX consistently delivers on what customers are really looking for – confidence, stability and ease of use.

“One of the first things people notice is how lightweight it is. It’s easy to handle and manoeuvre but still feels solid and secure. The fourwheel design gives excellent stability, and the built-in seat is invaluable for users who need the reassurance of being able to stop and rest whenever they need to.”

“The folding mechanism is simple and intuitive, which makes a big difference when customers are using it daily or transporting it in a car. The rubber wheels and brakes offer extra grip, so users feel safe and in control whatever the weather.”

“Adaptability is another key strength. With two frame sizes and height-adjustable handles, the Space LX can be set up properly for a wide range of users. That adjustability is crucial for comfort, posture and longterm use.”

provides a convenient place to carry everyday items.

“Highly recommended by Ability Plus, the One Rehab Dual Fold Rollator offers a strong balance of comfort, portability, and practical design, supporting independence and confidence in everyday mobility.”

Graham

Johnson

Managing Director at Ability Plus ability-plus.

reflects the build quality, and the wide choice of plain colours and patterned designs means customers can choose something that suits their style as well as their mobility needs. It’s a rollator we recommend with real confidence.”

Rob Greenwood Retail Operations Manager at Unique Mobility www.unique mobility.co.uk

Walking sticks by Charles Buyers

“When we first opened Thistle Help in 2007 the walking sticks we supplied in our showroom were just black. Fast forward to the present day, there is now a huge range of walking sticks available to choose from in many different colours, handles and heights.

“Our main range of walking sticks come from Charles Buyers in our home town of Irvine, Ayrshire. They offer a range of great quality walking sticks from functional to fashionable.

“One of our most popular styles is the Black Extra Comfy Gel Grip Handle Adjustable Stick. This stick is heightadjustable, strong and lightweight. It has a comfortable polyurethane foam rubber ergonomic handle which our customers find very comfortable. The rubber handle reduces stress on the hand and is very comfortable to grip.

“Another popular product in their range is the Ziggy Comfy Grip Handle

Adjustable Crutch. This modern looking crutch is strong, lightweight and height-adjustable to provide the user with support if they user is struggling to balance. It features a textured rubber handle which helps reduce stress on the hand and it is comfortable to grip. It comes in a choice of black, red or blue.

“These days many of our customers who use a walking stick often come in for one to coordinate with their outfit for a special occasion. It seems to becoming more of a fashion accessories these days and we are loving the choice we can offer at Thistle Help.”

Laura Hays Director of Thistle Help www.thistle help.co.uk

Because we are GREAT at what we do!

• Over 40 years’ experience designing and manufacturing walkers – Great to order from the experts!

• Fully experienced customer support available at the end of the Phone or Email – Great to know you will be well looked after quickly if you have any questions.

• No minimum order – Great for your bank balance.

• 30 day account available – Great for your cash flow.

• All Uniscan walkers are delivered fully assembled – Great for your staff, good for YOUR customer.

• A wide choice of seat heights, frame widths, colours and brakes – Great for getting the right product for YOUR customer.

• Our walkers lock and stand un-supported when folded – Great for displaying, storing and taking up minimal floor space.

Raising standards

Trusted Assessor training is helping to empower retailers while speeding up community access to essential equipment for independent living…

With demand rising among older and disabled people for practical equipment that enables them to remain at home and live independently, many individuals are turning to specialist local retailers for informed advice.

Yet for years, retailers lacked an independent, recognisable qualification that would signal their impartial, person-centred approach to assessing customers’ needs.

THE TRUSTED ASSESSOR MODEL

The launch of a BHTA-backed Level 3 Trusted Assessor qualification in 2024 has filled that gap. This development has enabled organisations across the sector to upskill staff to a standardised, independent set of competencies long recognised within health and social care.

Trusted Assessor competencies –first defined in 2005 – are now widely used across the UK by health, social care, housing and care teams. The qualification teaches learners to adopt an occupational therapy (OT)–based approach to assessments, combining theory with hands-on practical skills.

Crucially, trainees learn how to identify when a case is complex and requires referral to an OT. Trusted Assessors are qualified to assess a person’s needs and identify the most suitable equipment and adaptations to support independent living.

Training is delivered by accredited training providers including Trusted Assessing and Care Training (TACT), an OT-led, nationally accredited provider. TACT’s OTs deliver the teaching, support learners with their assignments, run free monthly topup webinars and make additional resources – such as the Competency Framework – available free on their website. Learners complete training modules and a homework assignment to demonstrate their understanding and practical application of the course content.

STRENGTHENING TIES

Many retailers have found that the qualification not only enhances internal skill levels but also improves collaboration with local equipment and assessment pathways. TPG DisableAids in Hereford offers a strong

example. Director Alastair Gibbs explains: “For TPG DisableAids the Trusted Assessor scheme has been a real boost. We have various staff trained from Level 2 to Level 4, and it has given us real credibility with housing associations and local authorities. Those looking for a differentiator and an indicator of commitment to quality found it in our association with BHTA and Trusted Assessor.”

This credibility strengthens tender opportunities for providers supplying independent living equipment, as the qualification offers a clear benchmark of assessment quality.

Recognition is growing within the OT profession as well. Brett Gilham of Laybrook notes: “We know how busy many OTs are, so the fact that we can

demonstrate we have been trained and can provide assistance in the assessment process benefits all parties. It also means our staff across all levels have been trained to a set standard for assessing.”

REASSURING THE PUBLIC

Retailers are also seeing value in highlighting the qualification to the public. Dolphin South West in Devon, newly qualified, has launched a communications campaign to promote their enhanced capabilities.

Antonia Nixon, Business Support Manager, says: “The Dolphin team enjoyed the training – learning and reinforcing what they know – and now we’re keen to let people know what this means when they deal with us.”

Dolphin’s campaign includes social media and web content underlining the news of their qualifications and adding to their range of credentials.

ACTING AS A REGIONAL HUB

Some providers are taking the Trusted Assessor approach even further.

In December 2025 Wenman Healthcare hosted two free training workshops for organisations across the region that provide advice to the public on independent living. Approximately 24 learners attended the two, oneday, information-packed Level Two accredited courses, delivered by Trusted Assessing and Care Training (TACT), a leading national provider. Attendees importantly represented a broad spectrum of local services, including NHS social prescribers, district housing teams, regional disability and carer charities, and homecare providers who also benefited from the opportunity to network with peers. It is estimated that the programme will help 100+ residents every day who receive advice from these organisations all year round demonstrating the potential significant

regional impact this training would have if rolled out more widely.

Participants reported a clear increase in their confidence when supporting older and disabled people. The course covered common health conditions, how local health and social care systems operate, communication skills, and key risk factors. Learners also explored a wide range of independent living equipment and typical solutions used across the region.

Confidence in the topic of independent living equipment rose from 52 per cent being fairly or very confident pre-course to 100 per cent afterwards. Both Wenman Healthcare and TACT were delighted with the outcomes.

Clare Barber, Director and OT at TACT, comments: “We are passionate about improving access to muchneeded equipment, and upskilling people working locally is one of the best ways to ensure residents get timely, accurate advice. Navigating the regional landscape of aids, equipment, and adaptations can be challenging, and understanding what’s available and how to access it can speed things up immeasurably.”

Ian Wenman, Managing Director at Wenman Healthcare, added: “People often aren’t aware of their entitlement to a needs-based assessment for equipment and home adaptations. This can ensure essential equipment is delivered to their home.

“They often struggle to know what equipment is relevant and helpful to a particular health condition.

"Families frequently want to explore additional items, and they can try a wide range—without obligation—by visiting our showroom. Our Trusted Assessors identify what’s needed and provide impartial advice, as well as providing a free home visit when required.”

The initiative demonstrates how retailers can act as local hubs for information, training and support.

By engaging organisations across

their community, Wenman Healthcare aims to speed up access to essential equipment and strengthen crosssector relationships.

CONCLUSION

The expansion of Trusted Assessor training represents a significant step forward for the independent living equipment sector. It offers retailers a recognised standard that enhances credibility, strengthens partnerships with health and social care professionals, and improves the quality of advice available to the public.

As more organisations adopt the model – and as innovative collaborations like Wenman Healthcare’s regional training hub emerge – the sector is better positioned to meet growing demand, reduce pressure on overstretched OTs, and ensure people receive timely, accurate guidance on the equipment that supports independent living.

Ultimately, the Trusted Assessor qualification is becoming a catalyst for higher standards, stronger local networks, and more empowered communities.

TRAINING OPTIONS

Members can choose from either a one-day in-person course run at their premises or opt for the live webinar version delivered over a series of three dates.

In 2026 the webinar version involves studying for three threehour live webinars running on March 13th, 20th and 27th or November 4th, 11th and 18th.

They can alternatively opt to join one of the main Trusted Assessor courses that include practical workshops, and these can be directly commissioned or accessed through TACT’s open courses running regionally.

All versions of accredited courses require learners to complete and pass a homework assignment, and once qualified assessors can join the monthly webinar top-ups for 12 months.

Find out more about the ‘Trusted Assessors: Assessing in the Retail Environment’ course and booking options by visiting trustedassessing. com/trusted-assessors-assessingin-the-retail-environment

The Savvy Spright is a compact 4 mph pavement scooter that gives you great quality at a Savvy price, a value-led model that’s easy to stock, easy to demonstrate, and quick to sell.

It’s compact size supports efficient showroom use, while strong range and weight capacity deliver the everyday performance customers expect. Proven, low-maintenance engineering reduces aftersales demands, and a tight turning circle ensures confident handling.

Clear 4 mph positioning and Savvy pricing the Savvy Spright moves efficiently at point of sale.

Key Features

Top Speed: 4 mph

Impressive Range: Up to 28 miles on a full charge*

Weight Capacity: 19.6 stone (125 kg)

Turning Circle: 1190 mm

Seat: Padded seat with swivel and flip-up armrests

*Range varies depending on user weight, terrain, and driving conditions.

Made in Blackpool

MSB Mobility has been showcasing its innovative mobility scooter range in a newly opened showroom…

Mobility scooter supplier MSB Mobility was established in early 2025 in Lancashire and its new showroom in Blackpool marks a major milestone in the company’s journey to take its brand nationwide.

The showroom offers customers the opportunity to experience firsthand MSB’s full range of six innovative mobility scooter models which have been designed and built by the Blackpool-based manufacturer.

MSB Mobility offers a range of “next-level” mobility solutions that are designed to blend cutting-edge technology, stylish design, and exceptional comfort, while at the same time enhanced with future-proof features to meet the needs of modern mobility users.

The company’s growing range includes both three- and four-wheel mobility scooters, each designed for safety, reliability, and comfort.

Every model has been assembled locally at MSB Mobility’s large production facility, which is located just off the M55 motorway.

MSB Mobility's focus is on mobility scooters, although wheelchairs and some daily living aids, such as walkers, are also offered alongside MSB’s other arm of the business, Mobility Scooters Blackpool, which offers hire of these products to customers within the Blackpool area.

"Our scooters present next level solutions with extremely smooth rideability, top of the range technology and modern designs"

RETAIL VISION

The showroom opening was a proud moment for the founders of MSB, who are excited to bring their vision of smarter, more comfortable mobility to customers across the UK by starting in their home town.

As the head of business development at MSB Mobility, James Bates is responsible for business operational opportunities and growth –spearheading the MSB project.

He explains: “Starting MSB was a dream. Both myself, the owner of Mobility Scooters Blackpool, and the

director, Raquel Burgoyne, spoke about creating our own brand of mobility scooter and entering the UK market as we saw an opening due to competitor offerings.

“Some of our competitors are based in Europe, and what we found was that many customers were coming to us and stating that they had to wait weeks for responses, parts and servicing enquiries – so we wanted to change that.”

MSB Mobility’s scooters have been

carefully crafted with its partners in China and assembled by MSB Mobility at its UK assembly service centre just off the M55.

James explains. “We have been involved in the production and development – visiting China twice ourselves – ensuring our scooters present next-level solutions with extremely smooth rideability, as well as top-of-the-range technology and modern designs.”

The MSB showroom, which is based

A beautifully designed two-stop through floor lift that travels through a simple floor cut out for easy installation.

Whisper quiet

Super smooth ride

Self-supporting rail system

Battery powered

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at 81 Ansdell Road in Blackpool, is the flagship store, and showcases the full range of MSB mobility scooters. It is ideally situated on a busy route, with proximity to customers on the Fylde Coast and beyond.

James says that the location perfectly fitted their needs for the showroom: “It is easily accessible, easy to find and a prime location within a busy shopping district.”

GRAND OPENING

To celebrate the opening of the showroom, the Mayoress of Blackpool, Councillor Kim Critchley, supported by her consort, Councillor Mel Fenlon, was invited along to officially open the store at its grand opening event in October.

The event was a great success with news soon spreading far and wide about the new showroom. James says that customers have been enjoying the welcoming space where they can explore the scooters, speak to the team, and experience the technology and design that goes into creating them.

James adds: “Since our official opening with the Mayoress, we have been featured extensively in local and Lancashire press. We have a marketing campaign set for the 2026 season and

aim to establish MSB as a front runner in mobility options in the UK.”

MSB Mobility, he says, is committed to leading the future of the UK mobility market by supplying products which combine innovation, comfort, and craftsmanship, all made in Blackpool.

James says: “Our very first MSB mobility scooter – the CoastRider V1 – was the initial product which we

started with in early 2025. This proved to be massively popular and sold out within three weeks, leading us to ramp up our strategies and move forward with the full range.”

The CoastRider V2 is the latest update of this model – a Class 3 mobility scooter available in black, red, white and blue. Capable of speeds up to 15mph (EU), 8mph (UK) the scooter

“We have our own service centre offering servicing, upgrades and repairs”

has a range of up to 45 miles on a single charge.

A high priority is placed on offering an excellent level of customer service to customers, James explains. “MSB is based in the UK with a full UK support network. We are open seven days a week and have our own service centre, offering servicing, upgrades and repairs with a very talented team of individuals.”

James says that MSB’s approach to overall customer care sets the business aside from its competitors.

MSB is also partnered with Ideal4Finance so that it can offer various finance options on its new mobility scooters.

Outside of the physical showroom the website is “extremely important” for MSB Mobility in terms of how it does business, James explains. “Our website

Councillor

enables customers to see the full range remotely, and get a feel of our company. It showcases the MSB brand perfectly, ensuring our key message of 'where innovation meets comfort' is propelled. Going forward James is looking forward to developing the business. He says: “We aim to establish MSB as a front runner in Mobility Solutions in the UK and Europe. Our plans are to expand and grow, reaching far and wide – offering our amazing products to as many people as possible.”

msbmobility.co.uk

O ur lig hte st c omple te sc oote r .

T he Genie Ultralight redefines portability with its ultra-lightweight design, tipping the scales at just 12kg Perfect for lifting, carrying, and storing with ease, this scooter is ideal for those seeking ultimate convenience without compromising on performance. C ompact, reliable, and easy to transport, the Genie Ultralight is the perfect choice for life on the go

Battery 10 Amp

Net weight without battery 12Kg

Fully compliant with all major air lines

Range up to 8 miles

Chargeable on and off board

Available in two colours (Black/Orange)

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12,000 visitors

300 exhibitors

250 speakers Five Shows in One

Mobility Test Track

Adaptive Climbing Wall Recruitment Fair

Wheels in motion for growth

For over 30 years mobility equipment supplier Urathon has grown significantly as a leading player in the mobility, rehabilitation and community equipment sector…

Mobility equipment supplier Urathon for wheelchairs. Alongside its brand extensive range of component parts and accessories for the mobility and how the

“Over the years, Urathon has evolved significantly. Today, we are a specialist supplier to the mobility, rehabilitation and community equipment sector, working with local authorities, NHS organisations, community equipment services (CES), and commercial partners across the UK and internationally. We currently brand manufacture for many companies across Europe, Canada and North America. We are also proud members of the British Healthcare Trades Association (BHTA).

“Our product portfolio is broad and

well established, covering bathing, toileting, mobility, moving and handling, seating, and rehabilitation equipment. What sets Urathon apart is our operating model. We combine a UK-based warehouse operation that supports rapid supply and calloff requirements, with the ability to supply, full mixed containers under own brand directly from our wholly owned manufacturing facility in China. This gives us full control over product design, quality, compliance, and cost.

ago, at a time when the company had just invented flat-free tyres. These tyres

“At the time, we worked closely with the NHS to introduce this technology, saving them hundreds of thousands of pounds and helping establish flat-free

“In January last year, Lucy Carson was promoted from Head of Finance to Chief Operating Officer and Finance Director. Lucy and I worked very closely throughout the year, achieving ISO accreditation, securing BHTA membership, and delivering successful exhibitions at both Naidex and the Occupational Therapy Show. These milestones reflect the strong foundations of the business and our shared commitment to quality, compliance and continued growth.”

WHAT PRODUCTS DO URATHON SUPPLY TO THE UK MARKET?

IB: “We supply a wide range of almost 100 products for community equipment stores and nursing homes covering mobility aids, moving and handling, showering and bathing, bedroom aids, toileting aids and general aids for daily living. Our extensive range of three- and four-wheel rollators, and manual wheelchairs has been really well recieved by retailers and this year we are adding powerchairs and electric scooters to our portfolio of products.”

WHAT IS URATHON’S BESTSELLING WHEELCHAIR AT THE MOMENT?

IB: “This would be the Apollo Lightweight Wheelchair, which features a half-folding backrest and quick-fold, super-lightweight aluminium frame. It weighs just 9.2kg, making it convenient for easy car boot storage.

“It has been designed with a true 18" seat width, and comes with padded armrests, and a breathable padded seat and backrest for enhanced comfort. Other features include push-to-lock attendant brakes to provide secure and controlled stopping. Flat-free tyres and 6" front castors ensure worry-free use across a variety of surfaces.

“The wheelchair is supplied with a lap belt and removable anti-tip bars for added safety and stability. It has been

“Urathon distributes its products through three UK warehouses, giving customers flexible and reliable supply options”

swing-away, easily removable, heightadjustable leg rests for convenient access and custom positioning.”

CAN YOU DESCRIBE YOUR BESTSELLING ROLLATOR?

IB: “This would be the Cirrus rollator, which is available in three metallic colour options: burnt orange, dark grey, and a vibrant purple. It features a lightweight, easy-to-fold aluminium frame for effortless transport and compact storage.

“The rollator has been designed with one-touch, height-adjustable handles and an integrated comfortable seat for added convenience. It is equipped with flat-free tyres and a reliable pushto-lock braking system for enhanced safety and stability. It also includes a spacious, removable storage bag, ideal for carrying shopping and personal items with ease.”

CAN YOU DESCRIBE A COUPLE OF THE LATEST PRODUCTS THAT URATHON HAS INTRODUCED TO THE UK MARKET?

IB: “The Aura Carbon Fibre Folding Powerchair features a lightweight, full carbon fibre easy-folding frame, with fold-up armrests and a halffolding backrest for compact storage and transport. It is supplied with a Bluetooth remote control, complete with a push-handle mounting bracket for added convenience and control.

“The Aura is powered by an easyto-remove, aircraft-safe, lightweight lithium battery with a clear digital battery life indicator. It is finished with padded upholstery and integrated anti-tip bars to enhance comfort and safety. PU flat-free tyres and front castors with built-in suspension ensure that the user enjoys a smooth and stable ride across various surfaces.

“Another product we will be introducing this year is the Thor Mobiity Scooter, which combines a stylish, modern design with a full carbon fibre

easy-fold frame, weighing just 13kg for effortless portability.

“The Thor features padded upholstery and fold-up, easily removable armrests for comfort and convenience. It is equipped with clear, user-friendly controls, including horn, speed adjustment, and indicators, along with a USB-C charger and optional magnetic phone holder.

“Powered by a lightweight, easily removable, aircraft-safe lithium battery it is driven by quiet, smooth 180W motors, offering a range of up to 15.5 miles on a single charge. The Thor supports a maximum user weight of 150kg.”

CAN YOU TELL US A BIT MORE ABOUT HOW YOUR PRODUCTS ARE DISTRIBUTED IN THE UK?

IB: “Urathon distributes its products through three UK warehouses, giving customers flexible and reliable supply options.

“As we manufacture a wide range of community equipment products from a single source, we are also able to offer mixed containers directly from the factory as a highly cost-effective solution for CES stores.

“This enables significantly lower unit costs, the ability to combine multiple product lines in one shipment, improved budget planning, and clear visibility of savings when comparing

48 hrs - 72 hrs delivery

NEW - Motion Comfort Range

Experience ultimate comfort with the Elvington, Selby, and Wetherby Riser Recline Chairs. Available in three different mechanisms for a motion that suits you. These chairs combine modern design, strength, and personalised comfort for everyday relaxation.

WETHERBY

• Zero Gravity Dual Motor Lift

• Power headrest and lumbar system

• Padded chaise designed to help relieve pressure points

• Footrest extension

• Magnetic hand control

• One touch rise and recline button

• Independent backrest & footrest control

• USB charging port

• Light sensor under seating

ELVINGTON

• Dual Motor Lift Mechanism

• Padded chaise designed to help relieve pressure points

fp

• Footrest extension

• One touch rise and recline button

• Hand control with USB charger

SELBY

• Single Motor Lift Chair

• Footrest extension

• Padded chaise designed to help relieve pressure points

• Hand control with USB charger

“We’re introducing a fully own-branded catalogue, designed specifically for our retail partners”

FOB (Free On Board)-based DDP (Delivery Duty Paid) pricing with UK warehouse prices.

“To support this, we can provide a container volume calculator to help customers plan mixed shipments.

“Where required, Urathon can also hold agreed stock in our UK warehouses and supply against call-off orders. In addition, we uniquely offer unbranded products to retailers from UK stock with delivery in as little as three working days.”

ARE YOU LOOKING TO EXPAND YOUR DEALER NETWORK?

IB: “Yes, absolutely. We are actively looking to expand our dealer network as part of our continued growth strategy. We have recently recruited a new sales representative to support and develop the retail side of our business, and in the fourth quarter of last year we also strengthened our team with the appointment of a graduate sales and marketing assistant to support increasing sales activity.

“In addition, we are excited to be launching our own stairlift at the end of this quarter, which represents a significant step forward for the business and further supports our expansion plans.

“With these developments, we are keen to grow our dealer network across the UK and are enthusiastic about building new partnerships to support our next phase of growth.”

WHAT CAN URATHON OFFER DEALERS WHO COME ONBOARD?

IB: “Urathon is passionate about supporting our dealers and helping them grow alongside us. We’ve recently partnered with a local marketing company to provide specialist support throughout this year and beyond, ensuring our dealers have access to professional marketing expertise.

WHAT’S

NEXT FOR URATHON OVER THE NEXT 12 MONTHS?

“One exciting initiative we’re introducing is a fully own-branded catalogue, designed specifically for our retail partners, which we are happy to develop in collaboration with them.

“We’re excited about the opportunities ahead and welcome any retailers interested in joining our network. For more information or to get involved, please contact us at sales@urathon.com.”

IB: “Over the next 12 months, Urathon has an exciting programme of product launches, recruitment, and trade events planned. We will be at the World Health Expo in Dubai (9-12 February) and then in March we will be at Naidex (2526 March), where we will launch our stairlift and power product range.

“We will attend NAEP (National Association of Equipment Providers) conference (29 June-1 July), the National Back Exchange conference (13-15 September), the Rehacare trade fair (23-26 September,) and The OT Show (25-26 November).

“In addition to these events, we will be recruiting additional office support staff and a full-time in-house design and development engineer, and aiming to be nominated for a BHTA Award.”

CAN YOU TELL US A BIT MORE ABOUT THE URATHON STAIRLIFT?

IB: “The Urathon Straight Stairlift is a fully powered, smooth-operating lift with integrated swivel seat and footplate. It will be delivered as a complete, all-in-one box, including two 2.5-metre rails, as a readyto-install package for effortless comfort and convenience.

“It’s set to be a busy and exciting year as we grow our product range and strengthen our presence in the UK and international markets.”

www.urathon.com

Monarch Mobility Unveils a Dynamic New Rebrand as the Family Business Accelerates Into Global Growth

A Fresh Identity

The new rebrand is more than a new look, it represents the confidence and clarity of a business preparing for its next phase of growth. Clean, modern and unified, the updated brand identity mirrors the company’s strategic direction while maintaining the trust and dependability that customers and trade partners have valued for more than two decades

This balance of heritage and forward-thinking ambition has brought fresh energy and a renewed sense of purpose, laying the groundwork for sustainable growth both at home and abroad.

Monarch Mobility, one of the UK’s most established and recognisable mobility brands, has entered a bold new chapter With a refreshed identity, an expanding leadership team and ambitious international plans, the company is signalling its most significant period of development to date Combined with a series of exciting new product launches set for Naidex, 2026 is shaping up to be a landmark year for the family-run business.

Family Values, Bigger Vision

Monarch Mobility’s story has always been rooted in family As the next generation steps further into leadership roles, the company’s long-standing ethos of care, integrity and personalised service remains firmly at the forefront Yet the business is thinking bigger than ever, expanding its reach, sharpening its commercial focus and setting the stage for its upcoming global expansion

“We’ve always been a family business at hear t, and that will never change. What is changing is the scale of our ambition. Our rebrand and our expansion plans reflect a company ready for the future, still grounded in the same principles of care, integrity and service.” Mar tin Sampson, CEO

Strengthening UK Operations and Dealer Partnerships

The company has spent the past year enhancing its operational infrastructure, refining distribution channels, and ensuring improved consistency across its trade offering These developments are already supporting better stock continuity, clearer communication and more dependable after-sales service.

For dealers, this means a smoother, more predictable experience one aligned with the evolving demands of customers and the fast-moving mobility marketplace

Preparing for Big Launches at Naidex

Naidex 2026 will be a pivotal moment for Monarch Mobility, with the unveiling of a new generation of products designed to elevate both the portable and long-range mobility sectors

Visitors can expect:

·Innovative new design directions aligned with the company’s updated brand identity

Enhanced comfort and user experience features, built around real customer needs

Improved usability and intelligent refinements that make everyday mobility simpler Fresh, forward-thinking additions that broaden and modernise the overall product range.

Dealers and attendees will be among the first to see the innovations that will shape Monarch Mobility’s next chapter, many of which will play a central role in the company’s global expansion strategy.

Expanding into Europe and the United States

One of the most significant milestones in Monarch Mobility’s growth story is its planned expansion into Europe and the USA, set to formally begin in 2026.

expansion into Europe and the USA, set to formally begin in 2026. With global mobility needs increasing and customers worldwide seeking more compact, innovative and reliable solutions, Monarch Mobility is well positioned to enter these international markets with confidence The goal is simple: to replicate internationally the same trust, reputation and service-led approach that the brand has earned in the UK.

As part of this international rollout, the business will introduce a carefully selected range of models suited to the needs and expectations of each market Accessibility, practicality and reliability remain central to this offering, ensuring Monarch Mobility’s values carry seamlessly across borders

The 2026 expansion marks a major step in the company’s long-term strategy, extending the reach of a respected British brand and opening the door to exciting new opportunities worldwide.

The Monarch Mobility Healthcare Exclusivity Club: Supporting Dealers with Real Value

To further strengthen its dealer network, Monarch Mobility has introduced the MM Healthcare Exclusivity Club a premium partnership programme designed to offer meaningful benefits and reinforce long-standing trade relationships

Members enjoy:

Priority stock allocation

Container-level pricing

·Early access to new product launches including Naidex previews

·Exclusive colours and model variants

Co-branded marketing materials

· Dedicated account management

The programme supports dealers with genuine commercial advantages and reinforces Monarch Mobility’s commitment to collaborative, trust-based partnerships.

A Confident Step into the Future

Monarch Mobility’s rebrand marks the beginning of an exciting new era. With a contemporary identity, a growing family leadership team and international expansion underway, the business is preparing for its most ambitious period yet

As it continues to grow both domestically and overseas, Monarch Mobility remains rooted in the same values that have guided it from the start: quality products, genuine care, and long-lasting partnerships.

Keeping up to date with terminology

Are the terms that we use in our professional lives clear, understandable, and acceptable, or are they lazy shorthand or even offensive? What should we be using and not be using?

In this article we will look at terms we use today and also some that had been in use at one time, but have changed since, and why this has happened. In the medical world we have our own jargon, but is this to avoid offence, or just to show that we are insiders in an ‘elite’ group? How should we refer to, or converse with, our clients?

Have we become too ‘woke’ and therefore end up in unhelpful verbal contortions to avoid offense?

Let us start with an example: ‘invalid carriage’. The only place where this term is still used is in UK legal terminology, and because this is written into laws there it sticks. An invalid carriage is “a small, lightweight vehicle designed for one

The government has just opened a consultation until March 31 on the naming and classification of wheeled mobility devices: Search: 'Reviewing the law for powered mobility devices' on www.gov.uk

Rollbuddy

• Stylish, modern indoor rollator

• Wooden non-slip, removable tray

• Available in black, silver and copper

person with a physical disability, allowing them to travel on roads/ pavements without a licence”.

The term has long been associated with the ministry blue coloured microcars (Figure 1) which were supplied free of charge by the UK government to people with disabilities from the late 1940s to the 1970s. Early models used a 197cc engine, with later models upgraded to a 500cc or 600cc engine. Production ceased in 1976, and the last remaining government-owned models were recalled and scrapped in 2003 due to safety concerns as other road vehicles around them became larger and more powerful.

Today the legal term covers any vehicle (under a specified unladen weight) built for the use of a person with a disability. The vehicles are classified by speed and power:

Class 1: Manual wheelchairs

Class 2: Powered wheelchairs scooters (max 4mph, pavement use)

Class 3: Faster scooters powerchairs (max 8mph, can be used on roads, but must slow to 4mph on pavements).

OBSOLETE TERMS

Looking elsewhere – medical illnesses were often described based on their symptoms, their most obviously observable effects, or named after their ‘discoverer’. These have been replaced due to better understanding (e.g. dropsy, which was replaced by oedema as we understood the underlying fluid build-up, apoplexy by stroke, etc); by scientific progress (e.g. ‘infantile paralysis’ became polio, and ‘Bright's disease’ was re-specified as kidney disease); or avoiding stigmatization (e.g. french pox for syphilis).

Death certificates may have had a more euphemistic reference. In the 19th century, it was estimated that a third of adults in London had syphilis, and this led to the death of many of their children, where their death certificate recorded the result, namely marasmus (i.e. wasting), rather than the cause, due to the social stigmatization that attached to syphilis.

When I was at school in the middle of the last century, frequently one would see collecting boxes for the Spastics Society (Figure 2) outside shops, at a time when polio was still endemic. A derogatory term at the time was to be called a ‘Spaz’ if one was not physically agile. The Spastics Society was a major UK charity, founded in 1952 for people with cerebral palsy, that changed its name to Scope in 1994 because the word ‘spastic’ had become offensive and outdated, and at the same time shifting focus from a single condition to supporting all disabled people and challenging attitudes towards disability.

A number of diseases were named initially after the doctor who discovered important features of the disease. A good example is leprosy. This highly contagious disease and disfiguring bacterial infection was known as Hansen’s disease after a doctor from Norway, Gerhard Henrik Armauer Hansen, who discovered in 1873 the microbe, mycobacterium leprae, that causes it. There are countless other examples, such as Parkinson’s disease, Huntington’s chorea, Colle’s fracture, Cobb angle, Cock’s peculiar tumour, etc.

JARGON

For speed, and also to show that we are “in the know”, we sometimes resort to jargon and acronyms. The danger is that the same acronym can mean something different to different listeners. After all, BHTA also stands for BioHazardous Threat Agents, as well as Barbados Hotel and Tourism Association.

Around Covid and government procurement of Personal Protective Equipment, we were all well aware of the acronym PPE. But when I was in further education, PPE stood for philosophy, politics, and economics –the degree course followed by many of our politicians! To others, in the construction industry, PPE stands for property, plant, and equipment.

On medical notes, sometimes the patient is better off not knowing! For example NBM (nil by mouth) may be okay, but what about PAFO which is short for 'pissed and fell over', UBI for

“With the shift to promote dignity and reduce stigma, we now focus on the person...”

'unexplained bar injury', TEETH for 'tried everything else try homeopathy', LOBNH for 'lights on but no-one at home', PRATFO for 'patient reassured and allowed home', and TTFO for 'told to go home'?

DIGNITY

When we are working with the people who are our customers, or who are visitors to clinics, how do professionals treat these people with respect as individuals and as human beings rather than ‘objects’, but also being clear about to whom we are referring?

When working in the wheelchair world, to whom are we referring when we use the term ‘user’? The wheelchair standard on terminology (ISO 7176-26) recommends the term ‘occupant’ for

“Language is evolving continuously and is our major means of communication We just need to keep up with the flow”

the person in the chair, and ‘attendant’ for the carer, helper or support person.

These days we avoid the terms ‘obese’ or ‘bariatric’ in favour of ‘plussized’. We use ‘older person’ rather than ‘geriatric’. Often ‘client’ is substituted for ‘patient’, and these individuals are now referenced as being ‘concordant’ rather than ‘compliant’.

With the shift to promote dignity and reduce stigma, we now focus on the person rather than reducing them to a diagnosis or condition, aligning with person-centred care principles. Thus someone should no longer be labelled with titles such as “anorexic”, “schizophrenic”, etc, but as “a person with anorexia”, “… with schizophrenia”, etc. Rather than referring to “the blind”, refer to “blind people” or “people with sight loss”. Much longer phraseology, but separates the person from one aspect of their total identity.

DISABILITY

The term ‘disabled’ is used lazily and has negative connotations. I’ve been offered, apologetically, the ‘disabled room’ in hotels, when all other rooms have been booked. The room was not disabled, and in fact was easy to get to on the ground floor, and had more space than a standard room. We should at a minimum be referring to the room as being ‘accessible’, or as a room adapted for use by a person with a disability. Interestingly, since it’s the majority of people, including myself, who need glasses or contact lenses, nobody refers to us as being disabled! We are enabled by the technology on offer. For children, we should take care around using the term ‘disabled’. They do not necessarily know that they have a difference from their peers, at least until they are told repeatedly by teachers and other adults, with negative connotations, that they are disabled, and in doing so become brain washed. But being different in one arena does not mean that you cannot be a great success in another.

Last year the BHTA was instrumental

in helping to get the All Party Parliamentary Group (APPG) for Access to Disability Equipment set up. It was a shame that our society is still at the stage where calling it the APPG for Access to Enabling Equipment had less appeal. Despite my quibbles about its title, it’s a fantastic initiative, and its initial recommendations will be of great value if achieved – these are to:

Develop a national strategy for community equipment

Reform funding and commissioning to focus on quality

Reduce waiting times

Improve communication and transparency with families and carers Create a national advisory board

Strengthen reuse and recycling systems

ASSISTIVE PRODUCTS

What examples do we have of updated terminology in the arena of assistive products? In the world of skin health we used to have ‘bed sores’ that got renamed as ‘decubitus ulcers’. ‘Pressure ulcers’ became more acceptable, and then with the increased scientific understanding of the causes of skin damage being equally contributed to from friction, shear, and microclimate, in most of the world (except Europe) ‘pressure injuries’ has become the preferred term.

The terminology standard, ISO 717626 (referred to earlier), has provided preferred terms (with their definitions) to try to encourage everyone to use the same term for what has been a plethora of sundry names. An example is anterior support. The following is the list of deprecated terms: anterior head strap, forehead strap, forehead support, headband, knee block, knee strap, lap belt, pelvic stabilizer, pelvic strap, safety belt, seat belt, sub-ASIS bar, backpack strap, shoulder bar, shoulder hook, shoulder retractor, shoulder strap, anterior thoracic support, butterfly strap, butterfly harness, chest harness, chest strap, H-strap, harness, spiderman strap, Y-strap, humeral strap. The term can

be qualified by stating which part of the body against which the support is placed – e.g. anterior trunk support. While on the subject of support, the same standard deprecates the use of ‘rest’ for parts of a chair or seating system which actually have a functional role, such as a back support, arm support, foot support. By using the term ‘support’ which implies an active function for the item, a more appropriate product hopefully might be selected, and more thought applied to its placement.

Language is evolving continuously and is our major means of communication. It works best when the chosen wording means the same to the recipient as the transmitter, and vice versa. We just need to keep up with the flow.

FURTHER READING

ISO 7176-26:2007, Wheelchairs — Part 26: Vocabulary

APPG Website: www.appgdisability.org www.verywellhealth.com/outdateddisease-names-2615295

theconversation.com/nine-medicalterms-we-should-get-rid-of-according-toa-doctor-93881

journalofethics.ama-assn.org/ article/derogatory-slang-hospitalsetting/2015-02

blogs.bmj.com/bmj/2017/04/07/tessarichards-words-that-annoy-phrases-thatgrate/

theconversation.com/people-withdepression-use-language-differentlyheres-how-to-spot-it-90877

Dr Barend ter Haar has been involved in seating and mobility for over 35 yeas, including lecturing internationally, and developing international seating standards. For further information on the topic contact barend@beshealthcare.net www.beshealthcare.net

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Our White Glove Service means effortless, hands-free chair delivery for our stockists. Contact our sales team and find out more.

Buyers’ guide to walking aids

Discover key products to consider offering to customers... Grillo Gait Trainer from RMS

Kaye Walker by RMS

The Kaye Walker is a postural support walker trusted by NHS services and therapists. More than a mobility aid, the walker has been designed to support upright posture, improve walking efficiency and enhance participation.

Now manufactured in the UK by RMS (Rehabilitation Manufacturing Services), the Kaye Walker combines a proven clinical design with medical-grade production and long-term service continuity. Height adjustable with seven size options spanning early years to adulthood, the Kaye Walker is lightweight and foldable, supporting use across clinical and community settings.

rms-rehab.co.uk

The Grillo Gait Trainer is designed to promote active self-movement for children and adults with motorrelated disabilities. Developed by Ormesa, Grillo is available in both front and rear drive configurations, allowing clinicians to select the most appropriate setup for individual gait patterns and therapeutic goals.

Highly customisable, Grillo offers a wide range of adjustments and postural supports to accommodate changing physical needs over time. Independent pelvic and thoracic supports promote upright alignment, stability and controlled movement throughout the gait cycle.

Grillo is distributed and supported in the UK solely by Rehabilitation Manufacturing Services.

rms-rehab.co.uk

Birillo Seat Walker by RMS

Birillo is a corner seat walker for children, designed to promote upright sitting and active movement. An adjustable abductor supports correct pelvic positioning and spinal alignment, encouraging effective lower limb mobility during therapy and play. Its stable design provides postural security while allowing self-initiated movement, making it suitable for early rehabilitation and developmental programmes. The distinctive shape and bright colours help create a stimulating environment that encourages engagement.

Birillo is manufactured by Ormesa and is available to purchase in the UK through Rehabilitation Manufacturing Services (RMS).

rms-rehab.co.uk

Amble Shopping Trolley

by TGA Mobility

The lightweight and versatile Amble shopping trolley makes it simple for the user to sit down at the push of button and by folding down the bar. With a weight capacity of up to 100kg and suspended wheels for sturdy seating, the user can rest comfortably whenever they need. Easily attached or detached from the frame, the water-resistant bag can carry up to 30kg at a time.

The customer can choose between two different frame colours and four unique bag colours.

tgamobility.co.uk

RollBuddy by TGA Mobility

Offering a stylish solution for indoor mobility, the Rollbuddy is light in weight and comfortable to use. The user can manoeuvre it effortlessly and safely with features such as the variable braking system and adjustable height. Its ergonomic and minimalist design blends into any interior. It is available in black, aluminium or copper.

tgamobility.co.uk

Vivus CF4 Rollator by Motion Healthcare

The Vivus CF4 is a versatile carbon fibre rollator designed to meet the needs of everyday mobility. Its lightweight 6.6kg frame makes it effortless to transport and store combined with a front-folding locking clip that keeps it securely closed when folded. Comfortable hand grips and a front storage bag add convenience and practicality. Offering two size options - 55cm and 64cm - it offers a tailored fit for a wide range of users. Available in both blue and red, the Vivus CF4 combines style and functionality to enhance the mobility experience.

motionhealthcare.co.uk

Seata Rollator by TGA Mobility

This rollator walker comes with a full-size supportive seat (19” wide) and ergonomic backrest for comfort and support.

Designed for both indoor and outdoor use with large 9” front wheels and 12” at the rear, it has a lightweight aluminium frame and is foldable. Safe and easy to control it promotes a stable, upright walking position while allowing users to take a break on a seat which provides proper postural support. It comes complete with a removable underseat bag.

The Gemini Rollator by Urathon

The Gemini Fold Down Rollator is a lightweight aluminium rollator offering stability, comfort and convenient storage. The frame incorporates a dual folding mechanism that enables the rollator to be folded flat, allowing for simplified transportation and reduced storage space in vehicles.

Its height-adjustable push handles support user positioning, while the padded seat and supportive backrest provide resting comfort during longer periods of use. Large treaded castors assist with indoor and outdoor manoeuvrability. The rollator includes a removable shopping bag for carrying personal items and everyday essentials, making it suitable for both domestic and community mobility applications.

urathon.com

The Nimbus Rollator by Urathon

The Nimbus Carbon Fibre Rollator is a lightweight rollator constructed using a carbon fibre frame to provide strength while maintaining a reduced overall carry weight. The design supports daily indoor and outdoor use where ease of handling and transport are required.

Height-adjustable handles allow for user positioning, and the integrated seat and backrest provide rest support during use. The rollator folds for storage and vehicle transport and is supplied with a practical storage bag for personal belongings. The carbon fibre construction assists in reducing lifting effort for carers and retailers handling the product.

urathon.com

SPECIALIST SUPPLIERS TO THE MOBILITY AND REHABILITATION INDUSTRY

For almost 30 years, Urathon has been designing, sourcing and brand-manufacturing mobility and rehabilitation equipment for many of the UK’s leading providers, including nursing homes, hospitals, NHS Community Equipment Services and independent mobility retailers.

From our fully stocked UK warehouse in Wiltshire, we supply fast-moving retail and CES products with next-day delivery available. Alongside this, we offer a seamless container and private-label supply solution directly from our wholly

owned manufacturing base in China, giving our partners flexibility, security of supply and full brand control.

With a UK team of 15 and over 150 years of combined industry experience, Urathon is trusted for reliable service, consistent quality and strong commercial support across both retail and public sector markets.

From everyday mobility aids to moving & handling, bathing, bedroom and community equipment solutions, Urathon delivers dependable products designed to support independence, dignity and safe care.

Adjustable Walking Stick by Charles Buyers

Combining thoughtful design with everyday practicality, this adjustable-height walking stick with a petite handle is ideal for users who need reliable support in a more compact, comfortable form.

The slim, ergonomically shaped handle is designed specifically for smaller hands, offering a secure grip and improved control during use. Finished in a contemporary patterned design, the stick brings a touch of

Carbon rollator by Rollz Mobility

The Rollz Air is a lightweight carbon rollator that is designed not to compromise on stability.

Weighing only 4.7kg, less than the average backpack, the smart positioning of the two bags ensure optimal weight distribution, keeping the rollator stable and easy to handle, even when fully loaded. It features soft tyres for added comfort. Thanks to a concealed cross joint, the rollator maintains an elegant look with no distracting elements in sight, just sleek design.

rollzmobility.co.uk

personality to a mobility essential, while the coordinated wrist strap adds reassurance when on the move. Lightweight yet sturdy, it adjusts easily to achieve the correct height for the user, helping to promote better posture and confidence when walking.

Stylish without sacrificing function, this walking stick offers a smart, modern option for everyday mobility support.

charlesbuyers.com

Four-Wheel Carbon Ultra-Lite Rollator by Alerta Medical

The Alerta Four-Wheel Carbon Ultra-Lite Rollator claims to be one of the lightest rollators on the market. It is equipped with a seat, backrest and bag, and features a robust foldable frame and adjustable handle height. It has four robust wheels for added stability and an ultralightweight carbon fibre frame for very easy transport and manoeuvrability.

alertamedical.com

Three-Wheel Lightweight Walker by Alerta Medical

The Alerta Three-Wheel Lightweight Walker is equipped with a basket, tray and bag, and features a triangular foldable frame and adjustable handle height. It has robust 8” wheels and a lightweight frame for easy transport and manoeuvrability.

alertamedical.com

To those of you yet to introduce your customers to our great British Designed and Manufactured walker - simply contact us for a trade pack and see what we offer. What you get from Uniscan:

• A specialist walking frame manufacturing company–established by Tom Morris way back in 1983.

• Experienced customer support – as we design and manufacture all Uniscan walkers at our factory in Essex, our staff have a wealth of knowledge, so aftercare is never an issue.

• The most comprehensive range of walkers available today.

• The lightest walker around – starting at just 10lbs/4.5kgs.

• Full refurbishment service and spare parts available.

Don’t delay – contact us today by phone or email and see what we can do for you and your customers.

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Four-Wheel Aluminium Dual-Folding Rollator by

Alerta Medical

This four-wheel rollator is equipped with a seat, bag, and independently adjustable backrest. It boasts a unique patented robust quick-fold lightweight frame for easy transport and manoeuvrability and also benefits from quick release adjustable height handles.

alertamedical.com

Dash Sleek

Rollator by Dash Rehab

The new Dash Sleek Rollator is designed for comfort and practicality, boasting a backrest and shopping bag as standard. It is also lightweight, weighing just 5.4kg, yet it has the strength to support users up to 150kg. The Dash Sleek comes in either blue or red and offers a good budget option for customers.

dashrehab.co.uk

Torro Adventurer by Drive DeVilbiss Healthcare

The Torro Outdoor Adventurer rollator is the ideal companion for active individuals who want to maintain their independence and mobility. Designed to perform across a variety of terrains, including cobblestones, gravel paths, and forest trails, its extra-large pneumatic tyres effortlessly navigate uneven surfaces. The padded back support ensures enhanced comfort and safety while seated, while the convenient onehanded folding mechanism allows for easy and efficient storage. The rollator also includes a practical comfort bag, providing a secure and dry place to store personal belongings.

drivedevilbiss.co.uk

Penco Walker Glides by BES Healthcare

The Penco Universal Walker Glides improve manoeuvrability for wheeled walkers across varied surfaces, including carpet and concrete, for both indoor and outdoor use.

Intended for rear fitting on front-wheeled walkers or Zimmer frames, the highquality plastic ski design supports smooth, consistent movement without the need to lift. A self-fitting mechanism with a stainless steel tightening bolt provides a secure, reliable fit for tubing diameters from 1” to 1-1/8”.

beshealthcare.net

Tri Walker with Seat by Drive DeVilbiss Healthcare

Featuring a metallic steel frame, the Tri-Walker with Seat is lightweight and portable while providing excellent stability and security for the user.

The handle height is easily adjustable, and the practical loop-lock cable brakes ensure safe and effortless operation. The Tri-Walker’s unique integrated seat allows the user to rest comfortably when needed. It folds down easily for compact storage and is suitable for both indoor and outdoor use.

A swivelling front wheel enhances manoeuvrability, and the adjustable handle height ensures a comfortable fit for a wide range of users.

drivedevilbiss.co.uk

Airgo 2-in-1 by Drive DeVilbiss Healthcare

The AirGo 2-in-1 seamlessly transitions between a rollator and a transport chair, offering exceptional flexibility and peace of mind. This innovative design provides reliable comfort and support for both walking and seated use, empowering users to maintain an active lifestyle and enjoy outings with loved ones without compromise.

The product features a padded seat, a fully contoured backrest, and ergonomic handgrips to enhance comfort. Additional highlights include patented swingand-lock footrests, a wide range of height adjustability, and convenient tool-free assembly.

A removable, washable soft basket with reflective accents adds both practicality and safety.

drivedevilbiss.co.uk

Grand Glider Plus by Uniscan

The Grand Glider Plus is Uniscan’s bariatric model and takes a user weight of up to 254kg.

Robust, lightweight and easy to manoeuvre, this model boasts a generous 29” width frame - ideal for the larger customer – yet it weighs just 7.4kg.

Uniscan’s walker range is comprehensive; with three or four leg models, four frame widths, eight seat heights, two braking systems and lots of colour options. All models come fully assembled for indoor and outdoor use, and when folded, take up minimum floor space.

uniscan-walkers.co.uk

The Supa C ar bon-Lite

Ver sati le, li ghtwei ght, compact and easy to manoeuvr e, the Supa Car bon Li te r ear -wheel dr i ve mobi li ty scooter folds down i n seconds, maki ng i t i deal for ever yday use, ti ght spaces, and tr avel.

Triumph tri-walker by Uniscan

The Triumph is Uniscan’s three-leg tri walker with a seat, brakes and integral back rest.

It arrives fully assembled, and comes in two seat heights 21” and 23” and a standard width of 25”. Uniscan also do a Triumph Plus model which has an extra set of wheels on it.

uniscan-walkers.co.uk

Walk Safe by NRS

The NRS Walk Safe represents a significant step forward in walking frame design, developed in collaboration with the University of Salford and the University of Exeter.

Testing shows it to be twice as stable when turning compared to a traditional walking frame. NRS states that its added stability has the potential to reduce the risk of falls, helping users stay mobile while easing pressure on healthcare services.

At the heart of the design are patented magnetic swivel wheels and rear glides with an integrated

4 Wheel Freestyle Rollator by NRS

The Freestyle 4 Wheel Rollator combines lightweight performance with everyday practicality and a modern look. Crafted from strong aluminium, it weighs 6.3kg and features large wheels for smooth, confident manoeuvring indoors and out.

Height-adjustable ergonomic handles provide a comfortable fit, while the integrated seat offers a convenient place to rest when needed. A secure parking brake adds peace of mind, and the net storage bag keeps essentials close at hand. When not in use, the rollator folds quickly and neatly for easy storage or transport.

Finished in a sleek metallic design, the Freestyle Rollator offers a reliable and stylish mobility solution for life on the move.

nrs-uk.com

brake. Together, they allow the frame to turn smoothly without being lifted, while maintaining a strong sense of directional control.

The result is a walking aid that supports natural movement, reduces physical effort, and promotes confidence and wellbeing during everyday use.

Lower secondary handles complete the design, offering added support when standing up or sitting down, an oftenoverlooked moment where extra stability matters most.

nrs-uk.com

Freestyle Walking Stick by

NRS

The Freestyle Walking Stick is a durable and stylish walking aid, designed to suit a wide range of users.

Featuring a contemporary two-tone finish and an ergonomic rubber handle, it offers a comfortable, secure grip for everyday support while remaining lightweight and easy to use. Available in 32”, 34” and 36” lengths, the user can choose the size that best matches their height and walking posture, helping to promote comfort and correct alignment.

nrs-uk.com

The Alto Rollator by Urathon

The Alto Rollator is a lightweight three-wheel rollator designed to support everyday mobility in both indoor and outdoor environments. It features an aluminium frame that offers a low carry weight while maintaining stability and durability for daily use.

The large front wheel improves manoeuvrability, particularly in confined spaces, and the ergonomic handles are height adjustable to suit a wide range of users. The Alto is supplied with a clip-on storage bag for carrying personal items and incorporates a self-locking folding mechanism that allows the frame to be collapsed quickly for transport or storage. The compact folded size makes it suitable for car boots and retail storage displays.

urathon.com

Cadet walker by Uniscan

The Cadet is Uniscan’s lightest walker, coming in at 4.5kg.

It features a built-in rest seat which folds and locks together when not in use. This four-legged walker takes a user weight of up to 127kg.

All Uniscan walkers are made from high tensile aluminium, so they can be fully refurbished. A two-year manufacturer warranty and a parts/refurbishment service is available.

uniscan-walkers.co.uk

Whill C2

Style. Freedom. Independence.

The Whill C2 promises great design and award-winning innovation to suit any lifestyle. Bluetooth technology allows control of the WHILL remotely through the simple smartphone app. Turn on the spot using the omni-wheels for the tightest turning circle on the market.

It’s tough too – the suspension provides the ability to tackle gravel, grass or uneven surfaces with comfort and control. It disassembles easily into four lightweight pieces that easily fit into a standard car boot.