THE WORLD OF
HOSPITALITY INSPIRE, EXCITE & INFORM
Issue 68 2026 | £4.99
NRB26 NRB26 returns to Manchester to champion northern hospitality excellence
GORDON RAMSAY Introducing Gordon Ramsay Plane Food Market at London Heathrow Terminal 5
HOTEL TECHNOLOGY Smarter In-room Entertainment for Modern Hotels
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CONTENTS
Issue 68 2026 - T H E WORLD OF HOSP I TALI TY -
Editor’s Choice 12 Made For Life Outdoors 16 Healey and Lord Classic Doc M collection
18 Amanda Oldfield: From Field
to Five–Star Sleep — How an Inspirational Leader Is Redefining British Hospitality Comfort
20 Do Not Disturb: Steaming in
Progress
22 Art-Led Digital Displays
Transforming Guest Experience in Hospitality
28 Designs for a Cleaner, Safer & More Sustainable Environment
Doors, Windows & Fittings
Supplies & Amenities 78 Naturally Exceptional:
52 Introducing the Bark Collection by Croft
Furniture
The Award–Winning Amenities Range from GAIA Skincare
80 Celebrating the Iconic World of British Perfumery: ADA Cosmetics Reinvents Penhaligon’s Hotel Amenities
54 Reinventing The Runnymede 58 From New Builds to
82 St Eval Launches Wildly Scented Hand Washes and Lotions
62 Project Spotlight: The
Technology
Refurbishments: Creating Spaces that Endure NinetyThird by Qatar Airways o2 Arena
84 Enhance Your Guest Experience
Design & Architecture
Food & Drink
86 Efficient Labelling Allows You to Focus on Food, Not Faults
34 Shuttle Go, Creates Moments
66 Handmade Luxury Ice Cream 70 Why Settle for Ordinary?
88 Smarter In-room Entertainment for Modern Hotels
®
That Move
38 Interiors Extended Outdoors:
Elevating Hospitality Design with Renson Amani
Join Lanchester Wines at Northern Restaurant & Bar to Talk About Adding Some Flair to Your Wine List – Stand NE120
Interior Design
Hospitality Services
46 Floors that Don’t Cost the
72 Engaging with External
Earth: Karta named Global Winner at SBID International Design Awards 2025
Support Could Create More Options
48 Quintiesse Collection
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92 CardsSafe Supports UK Golf Clubs Fire & Safety 96 Protect and Elevate Your Hospitality Interiors with Yeoman Shield 98 Fire Aware Educators Lead the Way on Fire Safety Compliance
CONTENTS
Case Studies 8 Gordon Ramsay Plane Food Reimagined: Introducing Gordon Ramsay Plane Food Market at London Heathrow Terminal 5
32 Brewin Design Office Unveils
40 Rockwell Group Unveils
24 Hilton Los Angeles Airport
36 Pastéis de Belém: One of
Lisbon’s Most Iconic Bakeries Reimaged by Renowned Designer Gracinha Viterbo
76 Where Folklore Breathes
Announces $50 Million Guest Room Renovation
Design for Its First Hotel in Japan: Capella Kyoto
Redesign of W New York – Union Square
Through the Walls: Inside Ardbeg House on Islay
26 Why Independent Hotels Are Rewriting the Rules of Modern Hospitality
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CASE STUDY
Gordon Ramsay Plane Food Reimagined: Introducing Gordon Ramsay Plane Food Market at London Heathrow Terminal 5 - G OR D ON R AM SAY Embargoed until 1st December 2025: Gordon Ramsay Plane Food Market, the newly relaunched dining concept in Heathrow Terminal 5 (T5), continues its legacy of delivering premium culinary experiences for the modern traveller. Based in London, a global hub at the heart of international travel, Heathrow is ranked the world’s fourth busiest airport. At T5, Plane Food Market introduces a vibrant market style experience that combines global cuisines, fast flexible service, and exceptional drinks, all within one destination. Since opening in 2008, Plane Food has been at the forefront of redefining airport dining, transforming it into a venue where every journey deserves a moment of genuine culinary pleasure. With the launch of this new concept, Gordon Ramsay Restaurants Global continues that legacy, bringing together some of the brand’s most sought after restaurants under one roof. The result is a destination that offers travellers bold, memorable dishes and an elevated airport dining experience.
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CASE STUDY
The new format is designed for everyone, from single diners and business travellers to families on the move. Whether you are grabbing a quick bite, sitting down for a relaxed meal, or enjoying a drink at the bar, Plane Food Market delivers flexibility and relaxing space without compromise. The beautifully designed space features a lively bar serving expertly crafted cocktails, a grab and go counter for those in a hurry, and comfortable seating for guests with time to unwind before take-off. At the heart of the concept is a curated selection of Quick Service Restaurant (QSR) brands from Gordon Ramsay Restaurants Global’s international portfolio. Highlights include the Lucky Cat counter serving Asian inspired favourites such as Nigiri, Spicy Tuna Roll, Bonito Fried Duck Leg Bao and the signature GFC. For those craving something classically British, Gordon Ramsay Fish & Chips offers golden cod and chips or the Shrimp Combo, paired with signature sauces like curry and mango or sriracha aioli. Street Burger serves the Classic Smash and Chilli Cheese Smash, while Street Pizza tempts with crowd pleasers like the Beef Short Rib Idiot Pizza and the Vegan ’Nduja. Spice lovers can head to Hotter Than Hell Wings to choose their preferred heat level, with sauces ranging from Umami and Sweet Chilli Kimchi to the fiery Street Hot Sauce.
Inspired by the spirit of global connection, Plane Food Market celebrates the bond between its London home and Gordon Ramsay Restaurants Global’s international hubs. The concept captures the energy, creativity and culinary diversity that define the brand’s worldwide portfolio, uniting destinations across continents. Street Pizza welcomes guests in Kuala Lumpur, Bangkok, and Dubai, while Street Burger continues to grow with locations in South Korea, Washington DC, and the Philippines. Gordon Ramsay Fish & Chips delights diners in Reno, Orlando, Washington DC, and Las Vegas. Together, these international destinations reflect the brand’s ongoing commitment to vibrant flavours, warm hospitality, and unforgettable dining experiences for travellers everywhere.
Loyal fans will also be pleased to find Plane Food classics for breakfast, lunch and dinner remain on the menu serving all day, including the Full English Breakfast, Butter Chicken Curry, and the infamous Idiot Sandwich.
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CASE STUDY
Plane Food Market Information Opening Times
As the primary hub for British Airways, Heathrow T5 handles over thirty million passengers annually and plays a significant role in London’s status as a global gateway. In 2024 the airport welcomed a record 83.9 million passengers and is forecast to reach approximately 84.2 million in 2025, underscoring the scale and importance of the location. With renewed energy, a broader culinary scope and the same dedication to quality and innovation, Plane Food Market is set to once again redefine how we eat when we travel: dynamic, accessible, and elevated in every way.
Monday – Sunday: 5:00am – 9:30pm
Address Heathrow Airport, Terminal 5, Western Perimeter Rd, London TW6 2GA
About Gordon Ramsay Restaurants Global Founded in 1998, Gordon Ramsay Restaurants Global comprises the restaurant business of acclaimed chef, restaurateur, TV personality, and author Gordon Ramsay. It is one of the largest privatelyowned restaurant groups in the UK with thirty-four restaurants in the UK. The group has a further sixtyone restaurants internationally including USA, South Korea, Malaysia, Philippines, France, Dubai, Singapore and now Thailand, with further international openings planned. To date, Gordon Ramsay holds a total of 8 Michelin stars across the restaurant group worldwide, including the flagship venue Restaurant Gordon Ramsay, which has held three Michelin stars for more than 20 years. As well as fine dining, the group has expanded to include more casual dining restaurants offering a wide variety of guest experiences around the globe.
www.gordonramsayrestaurants.com
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EDITOR’S CHOICE
Made For Life Outdoors - COCO WOLF Coco Wolf is redefining outdoor living by bringing the refinement of interior design to spaces outdoors. Every piece is proudly Made in Britain, where craftspeople combine advanced engineering with time-honoured techniques to create furniture that stands apart in both style and performance.
This breadth of materials allows designers and homeowners to create truly individual outdoor spaces while maintaining the brand’s signature sculptural character.
Designed for all climates, Coco Wolf furniture is engineered to thrive in diverse environments from coastal heat to the cooler highlands. Marinegrade materials form the foundation of every collection, offering exceptional resilience against moisture, temperature changes and long-term outdoor exposure. Solid FSC-certified timber, precision-crafted frames and performance fabrics work together to provide lasting comfort without compromising on design.
Driven by a design philosophy that prioritises comfort, craftsmanship, and innovation, Coco Wolf has become a trusted name for private residences, luxury hotels, and superyachts around the world. More than just outdoor furniture, each piece is a celebration of living beautifully in every season, whether by the sea, in the city, or surrounded by nature.
Coco Wolf also brings a world of choice through extensive customisation. Clients can tailor each piece with a fabric library of over 200 options, along with 21 porcelains, 9 stones, and 11 wood finishes.
More information or to explore the full range of designs, contact enquiries@cocowolf.co.uk or visit www.cocowolf.co.uk.
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cocowolf.co.uk E enquiries@cocowolf.co.uk | T +44 (0) 207 262 8614
N OVAC A N Y S H OW P R E V I E W
Shaping Hospitality’s Next Chapter: A Q&A with Dan Assor on Bringing NoVacancy to London - NOVACANCY NoVacancy is already well-established in Australia – what motivated you to bring the event to London, and what is your long-term vision for this UK edition? NoVacancy has become a catalyst for innovation and connection across the hotel and accommodation industry in Australia, and we felt there was a genuine opportunity to bring that same spirit to the UK. London is one of the world’s most dynamic hospitality markets, yet there hasn’t been a truly comprehensive platform that unites every corner of the accommodation ecosystem, from hotels and serviced apartments to holiday parks, hostels, and resorts. Our long-term vision is to make NoVacancy London the go-to annual meeting place for operators and suppliers to discover, collaborate, and shape the future of the industry together.
What do you aim to offer to hotel , operators and professionals who attend NoVacancy London?
In a market with established hotel trade shows, how will NoVacancy London distinguish itself and address gaps that other events might not be covering?
We want every attendee to walk away inspired, informed, and connected. That means access to world-class speakers, direct conversations with solution providers, and the chance to meet peers facing similar challenges. Whether you’re rethinking your tech stack, looking for design inspiration, or exploring new revenue strategies, NoVacancy London will provide practical takeaways and fresh ideas that you can implement immediately.
We’re building something broader in scope and fresher in energy. NoVacancy is not just about products, it’s about ideas, solutions, and relationships. The event is designed around ten dedicated content tracks, each tackling real operational and commercial challenges, while our exhibitor mix reflects every facet of running an accommodation business. We want visitors to leave with tangible solutions and new partnerships that can transform their businesses.
How will you measure the success of NoVacancy London, in terms of exhibitor ROI, attendee engagement, and long-term impact on the hospitality industry, and what do you hope the hotel sector gains from it?
Your conference agenda highlights themes like technology, sustainability, and design. Which emerging trends or innovations do you most expect to drive conversation among hoteliers at this first London edition?
Success for us goes beyond numbers, it’s about impact. If our exhibitors leave with valuable leads and meaningful relationships, and our visitors tell us they’ve found new solutions and ideas that genuinely help their business, we’ll have achieved our goal. Longer term, we hope NoVacancy London becomes a driving force for innovation and collaboration in UK hospitality, a place where the industry comes together each year to shape its next chapter.
AI and automation will undoubtedly dominate discussion, not as buzzwords, but as practical tools to enhance efficiency, personalise the guest experience, and unlock new revenue. We’re also seeing growing momentum around sustainable operations, from energy management and circular design to waste reduction. And on the design side, the blending of wellness, workspace, and leisure is reshaping what accommodation looks and feels like in 2026 and beyond.
www.terrapinn.com/exhibition/ novacancy-london
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February 25-26 2026 | ExCeL London
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EDITOR’S CHOICE
Healey and Lord Classic Doc M collection - H E ALEY & LOR D The Healey and Lord Classic Doc M collection is an extensive range of products designed to meet the Doc M and DDA requirements of high-quality hospitality projects.
a project aesthetic. We can supply whole Doc M WC or DDA shower packs or can supply bespoke packs to allow our ranges to be utilised in connection with other suppliers ranges of brassware or other fittings.
The Healey and Lord Classic Doc M Collection includes Doc M toilet packs, Doc M changing room packs, DDA TMV3 hotel shower sets, Doc M shower packs, Ambulant packs, colostomy shelves and a wide range of grab rails ideal for hospitality schemes.
We have a full range of CAD blocks and specification sheets and will be delighted to assist with project specifications or to offer technical support for customers or specifiers as required.
The Classic Doc M Collection is available in an extensive range of finishes including chrome, polished nickel, brushed nickel, polished brass, satin brass and copper. All standard finishes are available from stock and we can also offer a wide range of special-order bespoke finishes if required. We have expanded our range to offer both rosed and roseless grab rails in all finishes in our Classic Doc M packs to allow specifiers to select the look that is best suited to
Tel: +44 (0)1603 488709 Email: sales@healeyandlord.co.uk Web: www.healeyandlord.co.uk
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CLASSIC DOC M COLLECTION
The Healey and Lord Classic Doc M collection of products is ideal for high quality traditionally styled hospitality projects. The Classic range is available in a wide range of finishes including chrome, polished nickel, brushed nickel, polished brass, satin brass and copper.
w w w. hea le y an dlo rd.c o .u k Tel: +44 (0)1603 488770 | Email: sales@healeyandlord.co.uk
EDITOR’S CHOICE
Amanda Oldfield: From Field to Five–Star Sleep — How an Inspirational Leader Is Redefining British Hospitality Comfort - W ROU G H T I RON AND BR ASS BED CO Her philosophy is simple: “If you make something, know where every part of it comes from” — and honour the people behind it.
When Made in Britain announced Amanda Oldfield as the Winner of the 2025 Inspirational Leader of the Year Award, the hospitality world took notice — and for good reason. As founder of Wrought Iron & Brass Bed Co., Amanda has not only revived a near-lost British craft but reshaped what premium sleep can mean for boutique hotels, luxury inns, and interior designers seeking authenticity and excellence.
That ethos led her to take the unusual step of becoming a shepherdess herself, forging direct partnerships with British farmers and sourcing wool fleece “one farm at a time.” This isn’t storytelling — it’s traceability that can be verified, from the field to the workshop to the guestroom.
Her win is more than an individual accolade: it signals a shift in how the industry thinks about provenance, craftsmanship, and the value of true British-made sleep experiences.
Why Her Win Matters to the Hospitality Sector A Leader Rewriting the Rules of Craft and Comfort
In an era defined by guest expectations for transparency, wellbeing, and sustainability, Amanda’s leadership aligns seamlessly with the needs of boutique hotels and luxury accommodation providers. Her award validates a model that blends craft integrity, regenerative supply chains, and multigenerational skill — the same values today’s travellers look for in the places they choose to stay.
Amanda co-founded Wrought Iron & Brass Bed Co. at 45 — an age when most entrepreneurs are told they’re “too late.” Today, at 67, she leads a team that builds some of Britain’s most meticulously crafted metal beds and hand-made mattresses, proving that leadership grounded in dignity, transparency, and courage has no age limit.
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EDITOR’S CHOICE
Where some brands make sustainability claims, Amanda’s work makes them tangible.
Award-Winning Beds & Mattresses Built for Exceptional Guest Experience Boutique hotels increasingly differentiate themselves not by how their rooms look but by how their rooms feel — and sleep now sits at the heart of that competitive landscape. As outlined in the brand’s hospitality guidance, the bed becomes the “silent ambassador” of the room, shaping every guest review, return booking, and brand impression. Amanda’s leadership is directly reflected in the products her team creates:
Her Wool for Welfare initiative turns British wool into a force for social good, supporting local children living in poverty by repurposing fleece for horticultural use.
1. Traceable, Single-Farm, British Wool Mattresses Each mattress is filled with fleece from one named British farm — an unprecedented level of provenance that gives boutique hotels a unique storytelling touchpoint. This isn’t wool blended through bulk supply chains. It’s traceable, pure, and ethically sourced.
For hospitality brands seeking meaningful ESG alignment, her approach offers an authentic model: sustainability that is practical, local, and humancentred.
The Opportunity for Designers & Hotels 2. Naturally Better for Guests Guests benefit not just from authenticity, but from superior sleep science: • Thermoregulation and moisture control • Natural buoyancy and pressure relief • Hypoallergenic, dust-mite-resistant properties • Fire safety without harsh chemical treatments
For interior designers, boutique hotels, and premium B&Bs, Amanda’s win is more than industry news — it’s an invitation. Choosing an award-winning British manufacturer isn’t simply about specifying a bed or mattress. It’s about elevating the guest experience through: • A verified provenance story guests love to share • Superior natural sleep performance • Design continuity and comfort consistency across properties • Stronger sustainability credentials • Products built to last decades, not seasons
This translates into better reviews, fewer complaints, and longer-lasting mattresses. 3. Craftsmanship That Reduces Replacement Cycles Hand side stitching, British-made materials, and an ethos of longevity mean every mattress is built to endure high occupancy. Many models come with guarantees of up to 30 years. For hoteliers focused on lifecycle cost, this is a compelling economic advantage.
And most importantly, it’s about aligning your project with the leadership and values recognised at the highest national level.
“Guests Remember How They Slept” — Amanda’s Legacy in Hospitality
4. Design-Led Iron & Brass Beds Made in Britain Wrought Iron & Brass Bed Co. also offers a collection of handcrafted iron and brass frames that bring understated luxury into hospitality spaces. Built in their Norfolk workshop, each bed is designed to withstand commercial turnover without compromising aesthetics. These are not massproduced imports — they’re future heirlooms with quiet, timeless beauty.
In an era where hospitality differentiation is harder than ever, Amanda Oldfield has given the industry something uniquely powerful: the chance to offer guests a night’s sleep grounded in British craft, regenerative farming, and real integrity. Hotels that build this into their rooms don’t just create beautiful spaces — they create unforgettable nights.
A Leader with Impact That Extends Beyond the Business
For trade partnerships, bespoke specifications for hotels, or interior design collaborations, visit: www.wroughtironandbrassbed.co.uk
Amanda’s award also recognises her wider contribution to community and sustainability.
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EDITOR’S CHOICE
Do Not Disturb: Steaming in Progress - P ROP R ESS Does your hotel have Propress on its radar? If not, it’s time to check Propress MINI, our handheld steamer, into your hotel. The Iron Age is over; there’s no need to clutter your guests’ storage space with a cumbersome iron and board. Established in 1980, Propress is the original steaming brand supplying shops, soft furnishers, hotels, and resorts — removing creases in fabric wherever they appear. Our steamers are the highest-quality, longestlasting, and most reliable on the market. Guests often look to remove creases from clothes when unpacking or after a few days’ stay, especially those travelling for business or individuals attending events where wrinkle-free clothing is important.
In hotels, professional steamers have traditionally been used for housekeeping, banqueting and events, to provide a five-star freshening and anti-creasing touch to staff uniforms, curtains, tablecloths, and chair covers. (Steaming even kills bed bugs and their eggs almost immediately.)
Coupled with its ability to treat delicate materials, the Propress MINI is ready to go in just 45 seconds, making it a match made in heaven for wedding attendees. As the old saying goes: “Steam if you want to go faster!”
Propress MINI can be used on a variety of clothing, from suits to dresses, and even delicate fabrics. It’s so versatile, it can be used vertically, for hanging fabric, or horizontally on bed linen and upholstery.
The Iron Age Is Over • More wardrobe space without an ironing board • Easier to use and more guest friendly • Projects a contemporary image for your hotel • Less damaging to clothes.
Questions? We’re here to answer any questions you may have. Call us on +44 (0)20 8417 0660 or email hello@propress.co.uk
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Propress Steamers The Iron Age Is Over
Professional steamers built to meet the demanding needs of modern hotels, from housekeeping to guest amenities. Contact us for further information. Tel: 020 8417 0660 | Email: hello@propress.co.uk propress.co.uk
EDITOR’S CHOICE
Art-Led Digital Displays Transforming Guest Experience in Hospitality - VI EUNI TE As hotels continue to refine how they communicate with guests, many are turning to digital solutions that elevate ambience as much as they improve operational efficiency. Holiday Inn Telford is a standout example, recently replacing printed posters with art-grade digital canvases designed to enhance the guest experience from the moment visitors step inside.
The hotel now uses the displays for a wide range of messaging. “We’ve been able to advertise anything… Christmas promotions, leisure club prices, any sort of general guest information” Coe explains. Staff manage all of this through the Vieunite Pro portal, which Coe describes as “super easy”, adding that it “takes five minutes to show somebody else how to upload digital content”.
The hotel selected Vieunite Pro and the Textura digital canvas to bring a more premium, design-led approach to on-site messaging. The goal was simple: create displays that blend into high-end interiors while giving staff a fast, flexible way to update information remotely.
While the hotel has already reported an uplift in seasonal bookings after installing the canvases, the broader value of Vieunite Pro extends well beyond any single project. Hospitality venues using the platform gain access to a vast curated art library – organised into themed collections – allowing them to enrich ambience with world-class artwork. At the same time, these artled displays create a more receptive environment for promotional messaging, delivering updates and offers in a way that feels integrated, elegant and far more engaging than typical digital signage.
For David Coe, Group Hotels Operations Director at Southwater Event Group, the visual quality was the first major difference. “It’s the clarity of the image… it actually looks like a piece of artwork… it just looks so, so professional”. This artwork-accurate aesthetic allowed the hotel to place screens in high-traffic areas, including washrooms, without disrupting the carefully designed environment.
+44(0)3455 481311 www.vieunite.com/pro info@vieunite.com
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Art
that inspires.
Messages
that connect.
Vieunite Pro combines beautifully textured digital canvases with an extensive library of exquisite artwork and photography to transform hospitality spaces. Enhance ambience, enrich guest experience, and communicate with impact. Engage visitors through captivating artwork, then seamlessly deliver tailored promotional messages - all managed effortlessly through our cloud platform. For more information please visit Vieunite.com/pro
Quote “World of Hospitality” for £100 off your first order
Call 03455 481311 or email info@vieunite.com
CASE STUDY
Hilton Los Angeles Airport Announces $50 Million Guest Room Renovation - HI LTON LA Hilton Los Angeles Airport has embarked on a $50 million renovation of its 1,234-room hotel, located close to the Los Angeles International Airport, SoFi Stadium, Intuit Dome, and The Kia Forum.
SoFi Stadium. As Los Angeles prepares for an overall unprecedented influx of global travel in the coming year and beyond, the hotel’s updated design and proximity to both the airport and major venues will position it as a premier destination for international travelers, business travelers, families, sports fans, concertgoers, and media.
Guest accommodations will be fully refreshed, with all two-double-bed rooms converted to two-queenbed configurations. The refreshed design combines modern minimalism with mid-century influences, emphasizing clean lines, neutral tones, and natural textures. Queen room types will feature warm orange accents for a vibrant touch, while king rooms will incorporate deep teal tones for a refined, calming atmosphere. Each room will include contemporary furnishings, redesigned bathrooms with a standing shower or shower/tub combination, new mattresses, mini-refrigerators, enhanced lighting, and upgraded connectivity with USB and USB-C charging outlets. Accessible rooms will also feature automated curtain controls and other ADA-compliant enhancements.
“It’s a once-in-a-generation moment for Los Angeles; few cities have experienced such a remarkable lineup of global sporting events in consecutive years,” said Jeff Ragonese, general manager, Hilton Los Angeles Airport. “As the world arrives for the FIFA World Cup in 2026, the Super Bowl in 2027, and the Olympic Games in 2028, Hilton Los Angeles Airport stands ready to host guests with refreshed spaces and hospitality that reflect the energy and spirit of this incredible city, and is also worthy of the world’s stage.” Hilton Los Angeles Airport is located at 5711 West Century Blvd., Los Angeles, CA 90045. For more information or to make reservations, please visit Hilton Los Angeles Airport or call +1 (310) 410-4000.
Several renovated floors are already open ahead of the holiday travel season, including high-floor guest rooms and suites, many with LAX runway views or views of nearby entertainment landmarks.
www.hilton.com
The full project is slated for completion before the 2026 FIFA World Cup, which kicks off next June at
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Wrought Iron and Brass Bed Co. Handmade in Norfolk | Guaranteed to last a lifetime
Beds, mattresses and bedding- discover Britain’s most iconic wrought iron and metal bed maker. www.wroughtironandbrassbed.co.uk | 01485 542516
CASE STUDY
Why Independent Hotels Are Rewriting the Rules of Modern Hospitality - T HE H I GH FI ELD By Andy Lampard, Co-Founder & Co-Owner of The Highfield and Architectural and Interior Design Consultant. Andy and Lindsey Lampard’s work has shaped some of the world’s most iconic luxury destinations. For more than a decade, our industry has been shaped by consolidation. Big brands, big data and even bigger operating systems have dominated the landscape. But the momentum is shifting, and quickly. Across the UK, independent hotels, especially those rooted in rural settings like ours, are outperforming their corporate counterparts in guest loyalty, spend and sentiment. From where I stand, the reason is simple: guests aren’t looking for perfection anymore. They’re looking for presence. They want places that feel alive, not engineered. And independents are uniquely placed to offer that. Walk into a global chain, and the experience is reliably consistent. But consistency has tipped into homogeneity. I’ve lost count of the number of hotels where the lobby, the coffee and even the lighting feel identical, no matter the country or context.
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CASE STUDY
Correctness has replaced character. And guests are pushing back. People are actively seeking individuality and authenticity - a change I’ve also experienced along the way, during my work with some of the world’s most iconic luxury destinations. The data backs this up: design-led, independent hotels have grown their market share over the last three years, despite inflationary pressures and rising operating costs. The differentiator isn’t scale. It’s soul. Guests can feel the people behind an independent hotel. They can sense the authorship. At The Highfield, this ethos guides every decision we make. One of the biggest shifts I’ve observed is the rise of what I call humanised design: an approach that prioritises emotional comfort over corporate polish. For us, that means using materials that age naturally, designing lighting that diffuses rather than dazzles, and shaping landscapes that guide the guest experience just as meaningfully as any menu or amenity.
The next phase is integrated sustainability: buildings that heat efficiently, landscapes that regenerate, local supply chains that prioritise provenance, and operations that genuinely reduce waste. True sustainability is something guests feel, not something they’re told to feel.
We’re designing for the nervous system as much as for the eye. People want softness, warmth, atmosphere… spaces that help them exhale. And this aligns with a far bigger cultural change: the mainstreaming of wellness.
The wider forces shaping our industry - climate pressures, wellness culture, design evolution and a backlash against algorithmic standardisation - are pushing hospitality into a new era. And this is where independents have a structural advantage. We can adapt at speed. We can respond overnight to a seasonal ingredient, collaborate with a local maker, or adjust our spaces to reflect cultural shifts. I don’t need a sign-off from a brand guardian in another country to redesign a room or rethink an experience.
Guests aren’t just looking for a change of scenery; they’re looking for renewal. This is where rural hospitality has a genuine advantage. Natural England’s research shows that 87% of people * say time in the countryside improves their wellbeing. The health benefits of outdoor exercise alone are valued at £8.4 billion annually.**
This agility shows up in the guest journey too: hyperlocal menus, personalised touches, evolving interiors, and spaces that feel authored rather than mandated. Hospitality is, at its core, a human business. The places that lead with humanity will be the ones that thrive.
The countryside gives us a head start. Fresh air, natural light, big skies and the psychology of open space are assets that no hotel brand can fabricate. Independent rural hotels are using this advantage to create stays centred on recalibration rather than escape: dawn meadow walks, nature-based programming, repurposed heritage buildings, wildflower meadows and kitchen gardens. These experiences aren’t trends for us; they’re the foundations of how our guests want to live while they’re with us.
If the last era of hospitality was defined by scale, the next will be defined by intimacy. Luxury is becoming quieter, more emotional, more connected to place and story. People want to feel known. They want to step into a space with a heartbeat. The future of hospitality won’t belong to the biggest brands. It will belong to the most human spaces.
Sustainability, too, has moved into a new phase. “Eco-luxury” has become so widespread that it’s now part of the baseline: reclaimed timbers, organic cotton bedding, refillable products. All positive steps, but I think we’re entering a moment of reckoning. Guests are increasingly able to distinguish between meaningful sustainability and what I’d call ecotheatre.
And in that future, independents will be the benchmark rather than the alternative.
www.thehighfield.uk
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EDITOR’S CHOICE
Designs for a Cleaner, Safer & More Sustainable Environment Glasdon are a leading manufacturer and supplier of products designed to provide the most effective solutions for the management of waste and recycling, grounds maintenance and on-site health and safety.
Eco-Friendly Outdoor Seating - create inviting and sustainable spaces with seats and picnic tables manufactured from recycled materials. Choose from a wide selection of traditional and contemporary styles manufactured with highquality materials for a long service life.
Effective Recycling Solutions – to help boost recycling rates we offer versatile designs to suit all needs. Select from single-, dual- or multi-stream containers which are stylish in design and manufactured with high quality materials. Available with choice of capacities, materials, styles, apertures and graphics. A unique touch can be added with our personalisation and branding service. From adding your logo, right through to full graphic wraparounds, we have the expertise to help you achieve the impact you require.
The Glasdon range also includes water safety equipment, road safety products, dog waste bins and winter safety equipment.
Clean & Attractive Litter Bins – upgrade any tired looking bins or increase the number or capacity of litter bins for improved operational efficiencies. Glasdon litter bins are designed to be hard-wearing, long-lasting and low-maintenance.
Designs for a Cleaner, Safer & More
For more information, visit our website www.glasdon.com or contact our sales team enquiries@glasdon-uk.co.uk
Sustainable Environment www.glasdon.com
GW713 World of Hospitality Advert 4.23.indd 1
26/04/2023 14:56:01
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S U R FAC E D E S I G N S H O W P R E V I E W
Surface Design Show 2026 will bring ‘Material Evolution’ to London’s Business Design Centre from 3-5 February. - SD S26 SDS26 will display the very best in materials and surfaces for architects and designers to explore and interact with for the duration of the show. This years’ theme is ‘Material Evolution’ and will stress a rethinking of newness and how the industry can make the shift from waste to worth. The theme will encourage exhibitors and visitors alike to celebrate thoughtful design and redefine what it means to be new whilst championing circular systems, material transparency and inventive reuse.
we saw tennis balls, breadcrumbs and hand spun textiles to name but a few. This year we will continue to see the best of what Barbara Chandler’s Green Grads have to show.
The 2026 edition promises to be bigger and better than ever with returning features including Surface Spotlight, Stone Tapestry, Innovation Gallery, Green Grads and the Surface Design Awards. SDS has also announced a new partnership with the Royal Institute of British Architects (RIBA) serving as a host partner for two of RIBA’s most significant annual events.
Andra Munro will be returning to the next edition of the show, bringing her expertise in porcelain and craft to the BDC, last year she created a beautiful entrance to show featuring an intricate wall, for 2026 Andra will be creating something even bigger.
Studio Justine Fox will be managing the curation of the designer hub for SDS26, using its expertise in applied colour psychology, colour insights and colour ergonomics to make the space one of the show’s stand out areas.
The show will also host a range of speaker sessions covering a range of topics from forecasting trends to designing for neurodiversity.
This year’s exhibitors will be showcasing the finest in material innovation with surfaces ranging from hand crafted ceramic tiles to stunning marble walls, bespoke wood veneers and everything in-between.
SDS26 is a must in the design calendar to explore all creative things within the material and surface world.
The Green Grads will once again fill the innovation gallery with their experimental projects that push the boundaries of design and materiality. Last year
www.surfacedesignshow.com
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3-5 February 2026 Business Design Centre, Islington
Embrace the world of material innovation. 182 exhibitors. 6000+ visitors. 55 industry leading Speakers.
SEE YOU THERE www.surfacedesignshow.com
CASE STUDY
Brewin Design Office Unveils Design for Its First Hotel in Japan: Capella Kyoto - BR E WI N D ESI GN A Contemporary Machiya Shaped by Craft, Culture, and the Poetry of Space
and unexpected. The site’s past is not erased; rather it is reinterpreted. Incorporating reclaimed timber and select artefacts from the former school grounds, the hotel retains a connection to its history, offering an authenticity and sense of continuity unique within Kyoto’s luxury landscape.
Singapore-based Brewin Design Office has crafted the interior design of Capella Kyoto, opening in Spring 2026 in the city’s historic Gion district. Working alongside architects Kengo Kuma and Associates, the design draws on Kyoto’s cultural heritage and Brewin’s contemporary approach to luxury to establish a clear interplay of craft, materiality, and atmosphere. The property presents a modern-day machiya, reflecting the city’s architectural sensibilities through a sequence of considered spaces, expressed alongside a quiet composition of light, texture, and refined detailing.
A Choreographed Arrival Guests enter through a narrow Gion-style passageway lined with shoji screens that soften the sound of a hidden waterfall. The approach is intentionally prolonged — unfolding through a series of gentle intervals that naturally slow one’s pace and heighten awareness of the surroundings. This calibrated progression echoes the neighbourhood’s pattern of discovery, where movement through slender alleyways gives way to moments of quiet reveal. This journey carries a gentle sense of anticipation, culminating in a modern airlock framing a sculptural reimagination of the shimenawa, a sacred rope marking the transition from the everyday and the contemplative.
Capella Kyoto is located in Miyagawa-cho and is built on the grounds of a former elementary school. Steps from Kyoto’s oldest Zen temple, Kenninji, and the historic Kaburenjo Theatre, the property draws on the neighbourhood’s deep cultural lineage, embodying a spirit of learning and artistry, articulated through a contemporary Kyoto vernacular that is both familiar
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CASE STUDY
Beyond this threshold, the hotel opens into a cloistered tsuboniwa courtyard garden, which is the heart of the property. The courtyard integrates a meditative water feature and an open-air performance platform, establishing a spatial calm that guides the entire project and echoes Kyoto’s reverence for nature as architecture’s equal.
and interiors don’t merely frame experiences; they orchestrate a journey of discovery that honours both Kyoto’s rich legacy and the intimate, bespoke hospitality that defines Capella.”
A Curated Dialogue of Art and Architecture Capella Kyoto is the result of a collaboration between Brewin Design Office, Capella Hotel Group, and Kengo Kuma & Associates – a collaboration that brings together architecture, interiors, and hospitality through a shared belief in quiet luxury and cultural continuity.
Craft as a Structure Kyoto’s craftsmanship forms the backbone of the interior design. Rather than using traditional materials as decorative accents, Brewin Design Office employs them as architectural building blocks. Hand-applied earthen plaster walls, carved timber joinery influenced by chõba tansu merchant chests, and authentic shoji panels composed with precision and restraint. Lacquer, bronze, ceramic and handmade washi paper appear throughout, their tactility creating a rhythm of surfaces that reward close observation.
While Kengo Kuma & Associates led the architectural design, Brewin Design Office shaped the interior narrative, from guestrooms and suites to restaurants and the spa, translating the architectural rhythm into a layered, sensory experience that unites proportion, texture, and light.
“Kyoto’s mastery lies in its restraint,” says Robert Cheng, Founder of Brewin Design Office. “Our ambition was to express its invisible qualities – stillness, rhythm, material intelligence – through the language of design rather than decoration.”
“Rather than replicating tradition, we sought to evolve its essence through a contemporary lens,” Cheng explains. “It’s about carrying forward Kyoto’s spirit of discretion and intimacy, not merely referencing its past.”
Guestrooms as Private Retreats
Capella Kyoto’s interiors extend beyond spatial design into a curated dialogue between art and architecture. The hotel houses a permanent art collection featuring contemporary Japanese artists, curated by the property’s full-time Art Curator. This ongoing narrative of renewal is reinforced by the Artist-in-Residence programme, where traditional artisans and modern creatives intersect in the hotel’s public and private spaces.
Guestrooms and suites act as private sanctuaries, centering the Japanese ritual of bathing. Deep stone tubs anchor each room, framed by muted surfaces and tactile finishes that invite slowness and contemplation. The design prioritises sensory quiet — a distilled interpretation of Kyoto’s aesthetic of simplicity. “At Capella Kyoto, every design decision serves a deeper purpose: to slow time, heighten awareness, and create space for cultural immersion that reveals the authentic spirit of place,” says John Blanco, Cluster General Manager, Capella Kyoto. “The architecture
www.brewindesignoffice.com
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DESIGN & ARCHITECTURE
Shuttle® Go, Creates Moments That Move - FOR EST GROUP The newest addition to the Forest motor range has arrived: the Shuttle® Go, a smart and accessible motor designed to elevate the guest experience through effortless curtain control and refined room ambiance.
Designed to fit every interior vision The Shuttle® Go features a renewed design that is modern, minimal, and enhanced with a subtle dotted pattern. Its refined matt white finish blends effortlessly with contemporary hospitality interiors, ensuring the motor complements rather than distracts from the room design. Its ability to operate on curtain tracks with one or two bends makes it suitable for a wide range of interior concepts, from boutique hotels to luxury resorts and serviced apartments. This flexibility helps designers and operators craft memorable, immersive guest experiences.
A discreet force behind exceptional stays Engineered for comfort and simplicity, the Shuttle® Go focuses on what matters most in hospitality: • Smooth, ultra-quiet operation that fosters a sense of ease and luxury for every hotel guest • Effortless connectivity through built-in Wi-Fi or via dry-contact control
• Reliable performance that supports consistent guest satisfaction • A modern design with matt white finish that blends seamlessly into any interior • Suitable for various motorised track systems, helping to create the desired ambiance. The motor stays in the background, enhancing atmosphere without drawing attention while offering the level of control today’s guests intuitively expect.
Interested in what motorised systems can do for your hotel project?
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CURTAIN SY STEMS FO R SMART HOTEL S
Forest Group offers different drapery hardware solutions especially made for the hospitality industry. Whether you choose for our motorised curtain tracks or rods, blinds or manual curtain tracks your hotel guest will experience ‘the Forest Factor’. Which stands for a unique combination of smooth hanging curtains, comfortable luxury and optimal ease of use.
www.forestgroup.com
For more info
CASE STUDY
Pastéis de Belém: One of Lisbon’s Most Iconic Bakeries Reimaged by Renowned Designer Gracinha Viterbo - V I T E R BO I N TER I OR D ESI GN Viterbo Interior Design Ateliers was honored to be invited to design a new space for the world-renowned Pastéis de Belém (Portuguese egg tarts), a Lisbon institution since 1837. This new retail area, located beside the original shop, was conceived to complement the historic space and respond to the ever-growing number of visitors who travel from around the world to experience this national treasure. Designed by Gracinha Viterbo, the project reflects her signature balance between timeless elegance and modern sensibility, while honoring the brand’s deep heritage and identity. The new interior evokes the artisanal essence of Portuguese tradition, while introducing a contemporary architectural language that feels both familiar and refreshing. Light oak woods, handmade tiles, and textured lime plaster walls were combined to create a space that feels warm, authentic, and timeless. The lighting concept was carefully developed
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CASE STUDY
to highlight the craftsmanship of the finishes and to evoke the gentle glow of Lisbon’s afternoon light.
This new space also acts as a prelude to what’s to come. In 2026, Viterbo Interior Design Ateliers will lead the full redesign of the flagship store, a project that will reinterpret the brand’s legacy while creating an environment that speaks to a global audience. The forthcoming redesign aims to preserve the charm and authenticity of the original shop while enhancing its functionality, flow, and aesthetic coherence with the new retail space.
The layout was meticulously planned to optimize flow, ensuring visitors can enjoy a smoother experience as they purchase their pastries or coffee while remaining connected to the charm of the original space. The design creates a dialogue between eras — a conversation between the heritage of the past and the creativity of the present.
Blending tradition and modernity, the new space pays tribute to Portuguese craftsmanship through carefully curated materials, bespoke detailing, and an atmosphere that enhances the customer experience, all while safeguarding the essence of one of Portugal’s most beloved cultural landmarks.
Attention to detail defines every corner: bespoke counters and shelving were designed to integrate functionality with beauty, while subtle brass accents add sophistication without overpowering the simplicity of the materials. The brand’s iconic blue and white tones are reinterpreted in contemporary textures and patterns, maintaining the soul of the original while expressing a renewed identity.
Technical sheet Project name: Pastéis de Belém Studio: Viterbo Interior Design Ateliers Lead designer: Gracinha Viterbo Location: Lisbon, Portugal Project Completion date: June 2025 Photographer: Francisco Almeida Dias
Beyond aesthetics, the project celebrates a philosophy deeply rooted in the Viterbo ethos — design as emotion, storytelling, and connection. Every surface and proportion was thought to engage the senses, transforming a visit to Pastéis de Belém into an experience of discovery and belonging. The project reflects the studio’s broader vision: to elevate Portuguese heritage through contemporary craftsmanship and timeless design language.
www.viterbointeriordesign.com
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DESIGN & ARCHITECTURE
Interiors Extended Outdoors: Elevating Hospitality Design with Renson Amani - R EN SON In hospitality, first impressions matter and design plays a pivotal role in creating memorable guest experiences. Today, that experience doesn’t end at the lobby or the restaurant door. Guests expect seamless transitions between indoor elegance and outdoor allure. The Renson Amani delivers exactly that: a design-led architectural solution that transforms exterior spaces into luxurious extensions of hospitality interiors. The Amani embodies the concept of ‘Interiors Extended Outdoors’, offering architects and designers a canvas to create open-air environments that rival the sophistication of indoor spaces. Whether it’s a rooftop bar with panoramic views, a poolside lounge framed by clean lines, or a spa retreat bathed in natural light, Amani provides the structure to make these visions a reality.
As the demand for wellness zones, outdoor dining, and experiential spaces grows, Amani positions itself as the ultimate solution for hotels, resorts, and luxury venues seeking to elevate their offering. It’s not just an outdoor structure it’s an architectural statement that enhances guest satisfaction and sets properties apart.
Crafted with precision, Amani combines architectural beauty with technical innovation. Its modular design allows for complete customisation, while premium materials ensure durability without compromising aesthetics. Integrated features such as automated shading, ambient lighting, and heating options deliver comfort and functionality, enabling year-round use in any climate.
Discover how Amani can elevate your hospitality project into an unforgettable destination. Explore the possibilities at or connect with your nearest UK & Ireland Ambassador for tailored specifications, design guidance, and inspiration. https://renson.net/ en-gb/pro/contact/united-kingdom
For hospitality projects, continuity of design is key. Amani’s sleek profiles and refined finishes complement high-end interiors, creating a cohesive flow from inside to out. Pair it with contemporary furniture, natural stone surfaces, and spa-inspired elements to curate spaces that feel intentional and immersive.
Company Profile: Renson Outdoor is a global leader in premium outdoor living solutions, combining cutting-edge design with advanced technology to create spaces that seamlessly connect indoors and outdoors. With a focus on architectural elegance, durability, and comfort, Renson delivers modular concepts that transform terraces, gardens, and hospitality environments into refined, functional destinations. From integrated shading and lighting to bespoke finishes, every detail is engineered for performance and style empowering architects, designers, and hospitality professionals to elevate experiences and redefine outdoor living.
www.renson.net
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Amani redefines outdoor hospitality by creating elegant, adaptable spaces that elevate guest comfort and extend the experience beyond four walls. From rooftop bars to spa retreats, it’s more than a structure it’s an architectural statement that transforms every setting. Discover Amani at Renson.net/amani
Find an Amani showroom
BY RENSON
CASE STUDY
Rockwell Group Unveils Redesign of W New York – Union Square - ROCK WELL GROUP 25 years on, the studio returns to reimagine the landmark hotel and introduce the next chapter of the W Hotels brand
Living Room Rockwell Group, the award-winning architecture and design practice, has revealed the transformation of W New York – Union Square, celebrating both the 25-year anniversary of the hotel’s opening and the launch of the brand’s new global design direction. Originally launched in 2000 and located within the historic Beaux-Arts Guardian Life Building, W New York – Union Square is a symbol of modern hospitality in New York. Its distinctive four-storey mansard roof links the building to the elegance of French Second Empire and late-19th-century Parisian architecture. For Rockwell Group, the project signifies a homecoming. The studio designed the first W Hotel on Lexington Avenue in 1998, followed by W New
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CASE STUDY
York – Union Square two years later, just steps from its own offices. Now, a quarter of a century on, Rockwell Group has returned to fully reimagine the property as the flagship for a multi-year global rebrand of W Hotels commissioned by Marriott International.
Lobby “W New York – Union Square was a milestone in our history when we first designed it 25 years ago,” says David Rockwell, Founder and President of Rockwell Group. “Revisiting the property today has allowed us to create a design that reflects both the brand’s evolution and the vibrancy of the Union Square neighbourhood. It’s about honouring the past whilst introducing an experience that feels fresh, dynamic, and attuned to a new generation of guests.”
Living Room
Union Square Park, the cultural and social centre of the neighbourhood, inspires the redesign. It is a tale of contrasts – geometric landmarks and contemporary art, historic mansard roofs, and lively farmers’ markets all inform a material and colour palette that changes with the seasons. As guests cross the threshold into the hotel, the arrival area serves as a smooth transition from street to hotel. The energy and bustle of urban life is reflected in the contrasting black and white of the houndstooth fabric banquette, veined marble floors, and a commissioned mural by artist Shantell Martin, whose empowerment-focused pieces make an entryway impact.
A showstopping, asymmetrical, curved feature staircase with polished metal contours features a bespoke rug that appears to flow down the stairs like swirls of paint. Inspired by the Faig Ahmed artwork “Doubts,” the rug uses an abstraction of the hotel’s collective colours, swirling into a larger pool at the check-in area, where it catches the eye; drawing people to the second floor. At the heart of the hotel is the Living Room. Originally a ballroom, the double-height space has been energised with a palette of blue and orange. Marble
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CASE STUDY
columns and ornate ceilings are preserved, while a resin bar embedded with botanicals and a dramatic double-height back bar adds subtle Art Deco flair. A set of doors in the Living Room opens to the The Living Room Café, a lounge and casual workspace defined by a sophisticated, monochromatic palette of greens that bring the foliage and seasonality of the park inside. The space offers Devoción coffee by day and cocktails by night.
panelling, mother-of-pearl accents, and a mural by Brooklyn-based art collective En Viu celebrating New York’s maritime history. In guestrooms and suites, the colour palette shifts from autumnal warmth to spring freshness, expressed through botanical carpets, ombré wall coverings, and lacquered finishes. Each room is divided into zones for work and leisure, anchored by a bold checkerboard minibar. In the E-Wow suites, ombré drapery and walls gradate from gold to green, creating an atmospheric play of light. Custom artwork continues the hotel’s commitment to showcasing local artists and New York’s cultural vitality.
Seahorse Restaurant On the ground floor of the hotel is Seahorse, a 130seat modern seafood brasserie created in partnership with restaurateur John McDonald and Mercer Street Hospitality. Anchored by a central seafood bar, the restaurant features a zinc bar top, warm wood
From the grand staircase and botanical resin bar to the ombré-lit E-Wow suites, W New York – Union Square reflects the vibrancy of its neighbourhood and the optimism of a new generation of travellers. Rockwell Group’s design serves as both a homecoming and a fresh beginning – a flagship that captures the spirit of New York while charting the future path of W Hotels globally. Photography by - Michael Kleinberg
www.rockwellgroup.com
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Clean efficiently Save time
Discover how Tork high-capacity dispensers can save your cleaners valuable time by making refilling quicker, easier and less frequent. Better hygiene for better business torkglobal.com/gb/en or tork.ie Tork, an Essity brand.
KBB SHOW PREVIEW
Registration Now Open: Countdown to KBB Birmingham’s 40th Anniversary Year at the NEC, 1-4 March 2026 - K BB This year marks 40 years of kbb Birmingham, the UK’s leading trade show for kitchens, bedrooms, and bathrooms, which returns to the NEC from 1–4 March 2026. The biennial event will showcase over 320 top brands across more than 25 product categories, highlighting the latest innovations and design trends from over 20 countries. Drawing more than 17,000 visitors, the event has grown over the past four decades into the ultimate meeting place for senior decision-makers in the hotel, restaurant, travel and contract industries. It consistently brings together leading brands, specialist services and influencers from the entire supply chain. Sam Fisher, Event Director at kbb Birmingham, comments “We’re delighted to welcome the KBB industry back to the NEC and celebrate 40 years of kbb Birmingham. With a vibrant mix of futurefocused exhibitors ready to unveil the latest in design, technology, and innovation, kbb Birmingham promises to be an unmissable experience.”
Once again, the winners of the kbb Birmingham Innovation Awards, in partnership with Blum UK, will be announced live at the show. Now in its 11th year, the awards celebrate the most creative and forward-thinking solutions from brands across the sector, shaping the future of the industry. Categories are ‘Best Sustainable Design’, ‘Judge’s Choice’ and ‘People’s Choice’ which is voted for by attendees during the show. The judging panel features industry leaders Diane Berry, Managing Director at Diane Berry Kitchens; Andy Davies, Managing Director of Taylist Media; Emma Hedges, Editor at KBBFocus; and Toby Russell, Head of Sales at Blum UK.
kbb Birmingham will showcase a diverse selection of Europe’s most established and prestigious kitchen, bedroom and bathroom brands, from respected industry leaders to exciting new additions. Confirmed exhibitors include VR Bathrooms, The Fabrika Group, Laguna Bathrooms, FRASCIO Holdings, Servicanto, Eucotherm, TLW Global and Creavit .
As the industry gathers at the NEC to celebrate this landmark year, kbb Birmingham continues to set the standard for excellence, inspiration, and opportunity in the world of kitchen, bedroom, and bathroom design. For more information on kbb Birmingham 2026, and to register for your free visitor pass, visit the kbb Birmingham website.
www.kbb.co.uk
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YEARS
The UK‘s Meeting Place for the KBB Industry
1-4 March 2026 NEC Birmingham
Connect with over 17,000 industry professionals and discover groundbreaking innovations in kitchen, bathroom, and bedroom design. Join us in March 2026 for kbb Birmingham’s 40th anniversary event—the ultimate platform to network, showcase, and drive business growth.
FOR MORE INFORMATION
PLEASE VISIT WWW.KBB.CO.UK Organised by:
Scan to get your free ticket
INTERIOR DESIGN
Floors that Don’t Cost the Earth: Karta Named Global Winner at SBID International Design Awards 2025 - K ARTA For decades, most resilient flooring has relied on plastics and petrochemicals, materials that are carbon intensive to produce and difficult to recycle at end of life. As millions of square metres are fitted globally each year, the environmental cost grows. Karta was founded to offer a better way, and, this year, that mission was recognised internationally. Karta’s Recycled Leather Series has been named Winner in the Product Design: Flooring & Floor Coverings category at the SBID International Design Awards 2025. Judged by industry experts and shaped by a public vote, the award honours products that combine design excellence with meaningful environmental progress.
of real timber built over three decades by Ted Todd and Woodworks. With no recolours and no repeats in 20 boards, these floors preserve the authentic tone, variation, and character of real timber. A plastic-free Karta Plated® topcoat delivers AC5 performance for commercial and residential use.
Each Karta floor begins with circular materials. The Recycled Leather Series diverts leather offcuts from landfill, re-engineering them into a durable, tactile core. A PEFC-certified wood fibre layer makes use of timber offcuts that would otherwise be wasted, while a cork backing, harvested without felling a single tree, provides comfort and removes the need for underlay.
This award recognises that sustainability, performance, and beauty can coexist.
Explore the Recycled Leather Series or request a free sample box at kartafloors.com, or call 0808 501 7321.
The surface pattern of every plank is created using patented super-HD print technology and an archive
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AWARD-WINNING FLOORS THAT DON’T COST THE EARTH The leather industry creates 4 billion pounds of waste, yearly. We rescue it to craft 18 sustainable, stylish floors.
Discover the Recycled Leather Series
HELLO KARTA, GOODBYE PLASTIC kartafloors.com | info@kartafloors.com | 0808 501 7321
INTERIOR DESIGN
QNC-MAURA-6P-BGC
QNA-ELDEN-FL-BKB
QN-SKYE-1P
Quintiesse Collection - E L ST E A D LI GHTI NG GROUP Elstead Lighting have been manufacturing and distributing decorative lighting since 1969. They have developed a diverse collection of North American designed product to broaden the UK portfolio, including high-quality brands such as Hinkley, Quoizel and Kichler.
A large-scale piece ideal for multi drops to create a dramatic lobby or stairwell installation. For the luxury bedroom or lobby space, we feature the Elden floor lamp by Arteriors. Simple and modern this cone-shaped floor lamp is made of resin finished in black and accented with antique brass. This substantial 174cm floor lamp is topped with a unique spider-like frame that supports the 66cm wide white linen shade. See this and many more portable products in the Quintiesse collection.
In more recent years the Elstead Lighting Group has developed the Quintiesse Collection, which is a carefully curated, premium brand that seeks to bring together unique and memorable designs from Eurofase, Alora, Arteriors and Currey & Company.
For a chic pendant in a bar or café, consider installing multiples of the Skye pendant designed by Lisa McDennon for Hinkley. Mesmerisingly asymmetrical with a mid-century modern flair, the Skye single pendant showcases a clear, open globe, encircled with a slender brass ring. The opening is off centre, and the Heritage Brass ceiling pan pulls the look together perfectly.
With a constant focus on quality, backed by large stock holding, Elstead supplies interior designers and decorative specifiers in more than fifty countries that require 220-240v fixtures. Featured is the Maura natural pendant. The handcrafted grass cloth cylinders that make up this pendant bring an elevated design statement to any setting. The metal frame in a satin black finish is a contrasting element to the natural grass cloth shades, which are trimmed for a more sophisticated profile.
To discover more visit: quintiesse.com
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HK-HAMPTON4-BB
HOSPITALITY & PROJECT LIGHTING enquiries@elsteadlighting.com | elsteadlighting.com
Scan for PDF Catalogue
TOUCH IRONMONGERY LTD
Visit us online: www.atouchofbrass.co.uk Or visit our showroom: 210 Fulham Road, Chelsea London SW10 9PJ
ESTABLISHED IN 1982 One of London’s leading Architectural Ironmongers
S
ince our establishment in 1982, we have operated from our Chelsea showroom, showcasing over 3,000 products and maintaining substantial stock levels for many items. Our diverse customer base includes architects, interior designers, builders, and private individuals. Additionally, we have a robust export market reaching the Middle East, Europe, and the Americas.
Unparalleled Expertise Our founder, Bill Benham, boasts 44 years of experience in the ironmongery trade. He is supported by Jim Haselup, who also has 44 years of expertise, and Saleem Qureshi, the newest team member with 24 years of experience. This combined knowledge ensures unparalleled guidance in selecting the perfect ironmongery for any project.
Product Range and Finishes Touch Ironmongery offers an extensive selection of finishes, including:
Commitment to Quality Touch showcases the finest of British manufacturing, with many products crafted by Midlandsbased artisans in factories with over 200 years of history. We are also the exclusive UK supplier of Designer Doorware (Australia), known for their cutting-edge designs using metal, wood, and concrete. Additionally, we proudly represent Olaria (Barcelona), a brand renowned for bespoke products and exceptional craftsmanship.
Brass, Satin Brass, Polished Chrome, Polished Nickel, Satin Nickel, Copper, Antique Brass, Black, Pewter, Ceramic, Leather, Satin Stainless Steel, Gun Metal, and Four shades of Bronze. Our offerings continue to evolve, ensuring we meet the demands of modern trends and innovative designs. From historical styles dating back to 1638 (Louis XIV) through Georgian, Edwardian, Victorian, and Art Deco periods, to contemporary designs, our inventory caters to all tastes and project requirements.
rooms, ensuring all requirements are clearly identified. Restoration Services Restoration forms a significant part of our business. We undertake complete ironmongery refurbishment projects, restoring items to their original glory and often achieving substantial cost savings compared to replacements. Visit us online or in our showroom to explore our offerings and experience the expertise that has made Touch Ironmongery a trusted name in architectural hardware since 1982.
Service Excellence We understand that ironmongery can be a complex aspect of any building project. To simplify the process, we offer an onsite service, providing detailed schedules for doors, windows, and
For more information about Touch Ironmongery or to arrange a showroom visit please call 0207 351 2255 or alternatively visit www.atouchofbrass.co.uk
BRITISH & EUROPEAN MANUFACTURERS
SUPPLYING THE FINEST QUALITY IRONMONGERY
DOORS, WINDOWS & FITTINGS
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FURNITURE
Introducing the Bark Collection by Croft Luxury architectural hardware brand, Croft, proudly introduces its newest range, the Bark collection - a striking blend of organic inspiration and precision craftsmanship. Inspired by the rugged textures of tree bark, this collection brings a natural yet contemporary feel to hardware design. A tribute to the beauty and complexity of the natural world, the collection includes pulls, handles and T-bars in finishes ranging from modern Polished Chrome to classic Antique Brass. Every piece is crafted from solid brass and is available in over 20 luxury finishes and patinas, making it the perfect detail for interiors seeking grounded elegance. Each design in the Bark collection features soft, tactile grooves in a unique, nonrepeating pattern that brings the beauty of the outdoors into the home. A timeless, versatile choice for interiors seeking subtle sophistication, the range balances nature’s raw character with contemporary design. www.croft.co.uk
REBORN COLLECTION Slide & ecoBirdy present REBORN collection combining design and sustainability, born from the collaboration with ecoBirdy, a Belgian company who pioneer in the use of recycled plastic. The range consists of a sofa, an armchair and two coffee tables. Reborn is made from materials obtained from Slide’s end-of-life products. Designed to withstand the outdoor and indoor environments, Reborn represents a new way of experiencing furniture: conscious, innovative, circular. The colours are carefully selected, each shade is unique with soft tone irregularities . A palette that combines sustainability with an authentic contemporary aesthetics. Available in Mist White, Almond Beige, Mocha Brown, Deep Blue, Hibiscus Red, Iris Violet, Pine Green.
Slide Design products www.slidedesign.it are available through UK Agent www.barryperrin.com | info@barryperrin.com
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Crafted. Curated. Connected. Crafted. Curated. Connected. 18 - 21 January 2026 | NEC Birmingham Crafted. Building the future of furniture. Together. Curated. Connected. Crafted. Curated. Connected. Crafted. Curated. Connected. Crafted. Curated. Connected. Crafted. Curated. Connected. Crafted. Curated. 20,000+ Buyers Connected. Crafted. 500+ Brands Curated. REGISTER FOR FREE Connected. 50,000+ Products thefurnitureshows.com Crafted. 4 Curated Halls Curated. Connected.
FURNITURE
Reinventing The Runnymede - CON T R AC T FUR NI TUR E GROUP -
Photos courtesy of Warner Hotels
How Contract Furniture Group Helped Redefine a Classic Venue
pieces include Alice and Bergen Lounge Chairs in the Live Lounge and Ambrosia Side Chairs in Brasserie32, each with gold-tipped feet. Marble quartz tabletops, alongside Zeus and Atlas table bases with gold finishes, enhanced the opulence, while casual dining areas incorporated durable laminate tops with Aldeburgh Table Bases.
Moving from Business to Pleasure Located near Windsor, The Runnymede on Thames Hotel and Spa is known for its classic style and picturesque riverside views. In late 2023, Warner Leisure Hotels acquired the site, aiming to transform it from a business-focused venue into a countryside retreat. The multi-million-pound refurbishment began in early 2024 and was completed by late September.
Style with Sustainability A key service was the Refresh, Rejuvenate, Refurbish offering. Many existing furniture pieces were reupholstered and refinished, extending their lifespan. Fixed seating in the Market Kitchen was refreshed to match the new design. Additionally, custom joinery, including lobby desks with marble tops and wall cladding for the Holiday Hub, added a refined touch.
A Study in Form and Function The ambitious transformation included updates to 250 rooms, restaurants, and entertainment spaces. Having previously worked with Warner Leisure Hotels on projects like Heythrop Hall, Contract Furniture Group was initially tasked with refurbishing the bedrooms, including 25 new rooms. However, after delivering an exceptional sample room, the firm expanded its role to include public areas such as Market Kitchen, Brasserie32, and the Live Lounge.
A Grand Reopening The Runnymede Hotel’s reopening in September was a resounding success. Now a stylish adult-only retreat, the transformed venue has received glowing feedback. The collaboration between Warner Leisure Hotels, Virserius Studio, and Contract Furniture Group has created a standout destination, seamlessly blending style, comfort, and functionality.
Collaborating with New York-based Virserius Studio, Contract Furniture Group played a key role in bringing the vision to life over 11 months.
Contract Furniture Group Contract House, Little Tennis Street South, NG2 4EU T: 0115 965 9030 onlineenquiries@contractfurniture.co.uk www.contractfurniture.co.uk
Opulence in Abundance The Runnymede’s new aesthetic embraces a glamorous 1970s studio vibe, featuring bold patterns, rich velvets, and gold accents. Contract Furniture Group crafted bespoke loose furniture for the restaurants, bars, and Live Lounge, aligning with the luxurious theme. Key
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OUR WORK AT THE
RUNNYMEDE ON THAMES HOTEL Contract Furniture Group manufacture, supply and install stock and bespoke furniture, fixtures & fittings, specifically designed for the hospitality, leisure, retail & care sectors.
Loose Furniture | Fixed Seating Bespoke Furniture Manufacture Case Goods | Interior Design Soft Furnishings | Any Flooring Specialist Joinery & Construction
FOLLOW US Contract House, Little Tennis Street South, Nottingham NG2 4EU 0115 965 9030 www.contractfurniture.co.uk
Images courtesy of Warner Hotels
FURNITURE
From New Builds to Refurbishments: Creating Spaces that Endure - V I YA R FUR NI TUR E At VIYAR FURNITURE, we take pride in our ability to work seamlessly across different types of projects – from furnishing new developments to revitalising existing interiors. With our own versatile production facilities, we can deliver furnishing and interior solutions of any scale and complexity, fully tailored to each client’s needs. Whether it’s a modern residential complex in London or the restoration of a heritage hotel in Kraków, our focus remains the same: crafting furniture solutions that are functional, elegant, and built to last.
Client: INTEX GROUP SPZ OO Location: Hotel Monika, Kraków, Poland
Furnishing of a residential complex in London, UK
breathing new life into a Kraków landmark. Partnering with INTEX GROUP SPZ OO, VIYAR FURNITURE restored and furnished five floors of the historic hotel, transforming it into a modern hospitality space with 30 fully equipped apartments.
This residential complex project in central London showcases our capability to deliver comprehensive, high-spec furniture solutions in one of the world’s most demanding markets. The building comprises 37 apartments, each with its own unique layout and aesthetic requirements.
Each apartment includes a kitchen, bedroom, and ample storage, designed to offer guests the warmth of home combined with the sophistication of a boutique hotel. Natural colour palettes, ergonomic layouts, and soft lighting create a welcoming atmosphere, while materials were chosen for their strength and resilience – essential in high-traffic environments.
Partnering with MIB Construction LTD, VIYAR FURNITURE handled the full process – from developing furniture concepts and selecting materials to production and coordination of installation.
The project’s interior aesthetic blends timeless charm with contemporary design. We used a mix of materials such as chipboard, metal, and stone, each carefully selected for its texture, tone, and durability. The result is a space that feels both modern and enduring – a reflection of VIYAR FURNITURE’s philosophy that great design should stand the test of time. Across all projects, our approach remains consistent: uniting craftsmanship, advanced production capabilities, and thoughtful design to create interiors and furniture that not only look beautiful but also perform flawlessly for years to come.
Client: MIB Construction LTD Location: London, UK Photography by Alicja Korbinska For this development, we used a variety of reliable materials, from MDF and chipboard to metal and stone elements, combining durability with refined aesthetics. Every piece was designed for long-term comfort and ease of use, with high-quality fittings, soft-close mechanisms, and integrated lighting that enhance both function and everyday experience.
At VIYAR FURNITURE, we bring any interior vision to life – from unique custom pieces to full-scale projects. We don’t believe in limits – only possibilities. Let your ideas take form with us!
viyar.com export@viyar.com +44-744-378-41-44
Hotel Monika, Kraków, Poland In contrast to the new build in London, VIYAR FURNITURE’s work on Hotel Monika focused on
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JANUARY FURNITURE SHOW PREVIEW
January Furniture Show 2026: The Complete Preview - JA N UA RY FUR N I TUR E SH OW The countdown is on for the January Furniture Show, taking place Sunday 18 to Wednesday 21 January at the NEC Birmingham. With 20,000 buyers expected, 500+ UK and international brands, and over 50,000 products across four curated halls, JFS 2026 promises to be a pivotal event for furniture retail, design, and manufacture. Positioned at the start of the sourcing year, the show is where new collections are unveiled, market direction becomes visible, and businesses set their priorities for the months ahead. Now in its 36th edition, JFS is a cornerstone of the UK furniture calendar. Its reputation, breadth of product offering, and global participation make it essential for buyers, designers, and retailers. The show provides a practical, business-focused environment to benchmark ranges, discover trends, meet suppliers, and make informed purchasing decisions.
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JANUARY FURNITURE SHOW PREVIEW
Four halls, four perspectives Hall 1: Premium Design – Showcasing high-end contemporary brands and statement pieces, including fine upholstery, cabinetry, dining, and lifestyle collections. Hall 2: Home, Garden & Lifestyle – Featuring home accessories, décor, garden furniture, and outdoor living ranges, reflecting the growing connection between indoor and outdoor living. Hall 3: Living, Dining & Cabinet – The commercial core of the show, balancing high-volume ranges with standout products to strengthen retail offers.
Content and networking Beyond sourcing, JFS delivers a full programme of events, including the Retail Revealed LIVE Stage, the Women in Furniture Network, informal networking spaces, the Sunday Show Party, Best Stand Awards, and the Excellence in Furniture Awards, celebrating creativity, innovation, and commercial success.
Hall 5: Upholstery & Beds – Focused on comfort, craftsmanship, and innovation in sofas, chairs, recliners, mattresses, and complete sleep solutions.
Exhibitors and brands JFS 2026 brings together a diverse mix of trusted names and fresh talent. Returning UK brands include Buoyant Upholstery, Whitemeadow, Sherborne, Lebus, G Plan, Parker Knoll, Tetrad, La-Z-Boy, Hill Interiors and Bluebone Imports. New entrants such as Meta Sofa, Cardoso Leal, Flo., Furnt, PURE Designs, Papaya Trading, and Richmond Interiors bring innovative designs and fresh energy to the show. With 35% of exhibitors new to JFS and a strong international presence from the US, Italy, China, Denmark, and Germany, the floor offers unparalleled sourcing opportunities.
Final word With scale, structure, and a rich programme of exhibitors and events, the January Furniture Show remains the ultimate destination to see what’s next in furniture and interiors. Register today to secure your place at the UK’s premier design and sourcing event.
www.thefurnitureshows.com
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FURNITURE
Project Spotlight: The NinetyThird by Qatar Airways - o2 Arena After five years of meticulous planning and overcoming pandemic challenges, the latest commercial project by Chaplins Trade - the ‘NinetyThird by Qatar Airways’ Lounge at The O2 is finally live. Tasked with curating a luxurious furniture and fabric collection that complements each room’s unique aesthetic while supporting large-scale events, the Chaplins team, led by Darren Smith, successfully delivered a space offering the “ best seat in the house.” The project, initiated by AEG Europe and designed by Platform Group, sought a consultative furniture supplier to bring the project to life, while meeting durability and fire regulations. Despite the complexity, Darren and those at Chaplins Trade embraced the challenge, collaborating seamlessly with numerous brands. Chaplins’ contribution to the project’s success was attributed to understanding of the project’s essence, access to diverse manufacturers within budget constraints, and effective project management skills. The Chaplins Trade department provides a one-stop solution to trade professionals, giving them access to an enviable roster of products, without the headaches that often come from sourcing from multiple suppliers. You can sign-up for a trade account or book a consultation with an experienced project manager to discuss your latest project via their website www.chaplins.co.uk
TRADE
MULTI-BRAND PURCHASING WAREHOUSING & LOGISTICS PROJECT MANAGEMENT BESPOKE DESIGN WORLDWIDE SHIPPING 30+ YEARS EXPERIENCE
CONTRACT@CHAPLINS.CO.UK | 020 7352 6195 | WWW.CHAPLINS.CO.UK
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WE’VE SAVED YOU A SEAT! HRC, The Pub Show & International Salon Culinaire are back for 2026, serving a futureready experience where chefs, caterers, publicans and big thinkers can pull up a chair, explore what’s fresh, and celebrate the craft that keeps hospitality thriving.
See what’s on the menu:
If you work in the foodservice, pub or hospitality industry, this is your place. Your people. Your community. See you there!
Food, Drink & Hospitality Week is the UK’s largest celebration of industry innovation, uniting six industry-leading events at Excel London from 30 March - 01 April 2026. Your badge grants you unlimited access to all six events.
F O O D, D R I N K & H O S P I TA L I T Y W E E K S H O W P R E V I E W
Join the Hospitality Community at Food, Drink & Hospitality Week 2026 - HRC HRC, The Pub Show and International Salon Culinaire will return to Excel London from 30 March to 1 April, with the brand-new addition of Hospitality Tech360, for three days of industry learning, supplier discovery and opportunities for operators to make new connections.
and operational support, the breadth of exhibitors reflects the evolving needs of modern hospitality businesses. Across the events, operators can explore six content stages, each focused on a different area of business insight and featuring a range of panel discussions,
For hospitality professionals, these events offer a unique platform to explore a hugely diverse range of products and services across food, drink, technology, interiors, catering equipment, and culinary excellence.
trends presentations, live demos and more. The Vision Stage will host strategic discussions that look at the broader forces shaping hospitality, from market performance to consumer expectations. The
With the sector continuing to navigate shifting customer expectations, rising costs and rapid technological change, the 2026 edition is shaped by the theme The Power of Us, celebrating the people and partnerships that sit at the heart of hospitality.
Future of Drinks stage will explore developments across the drinks category, reflecting the sector’s ongoing diversification and the opportunities for pubs, bars and restaurants to meet changing guest preferences. Chef HQ and Pastry HQ, both curated by Chef Publishing, will bring chefs and pâtissiers
Visitors can find suppliers representing every corner of the hospitality and food ecosystem. From backof-house equipment and ingredient innovation to digital platforms, premium drinks, service solutions
together to examine culinary trends, operational realities and the skills shaping professional kitchens, with live demos and chef masterclasses.
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F O O D, D R I N K & H O S P I TA L I T Y W E E K S H O W P R E V I E W
The Hospitality Leaders Forum will provide space for operators to share practical experience on staffing, leadership, brand development and responsible business. Finally, the Tech Talks Theatre will delve into digital transformation, AI, automation, data and much more with practical case studies and operator insights. Alongside the stages, The Pub Show will bring The Power of Us theme to life by spotlighting collaboration and shared experience across the pub sector. The programme will draw on the expertise of key partners including the British Institute of Innkeeping (BII) and the British Beer & Pub Association (BBPA), who emphasise the essential role pubs play in communities and the importance of operators coming together to discuss new ideas, challenges and opportunities. Emma McClarkin OBE, CEO of the BBPA, comments: “Pubs have always been places where people come together, where conversations flow and communities take shape. The Pub Show’s theme of ‘The Power of Us’ captures that spirit perfectly, highlighting the vital role people play in shaping our sector. As an industry built on human connection, it’s a welcome reminder of the value of working together and celebrating our teams and the customers we serve every day.”
precision. More than 90 competitions will run across the three days, including returning challenges such as the Tilda Chef Team of the Year and the Craft Guild of Chefs National Chef Team of the Year, alongside new additions including the Valrhona Live Tea Pastry Challenge and the Global Eggcellence Challenge. The line-up of judges, drawn from leading hotels, contract caterers, education providers and culinary institutions, reflects the depth of expertise that continues to shape the profession.
Exhibitors will present solutions for modern pub operations, from drinks and dispense systems to service innovations and environmental improvements.
Networking sits at the heart of Food, Drink & Hospitality Week, with countless opportunities for operators, suppliers and industry bodies to connect. From informal meetups and tastings to structured discussions and supplier-brand introductions, the week is designed to help visitors build meaningful relationships, exchange practical insight and identify solutions that can elevate their businesses.
At HRC, visitors can explore equipment, foodservice products, interiors and hospitality solutions designed to support efficient, guest-focused operations. The show continues to act as a key meeting point for the sector, providing a clear overview of emerging approaches to sustainability, workforce management and service adaptation. HRC’s 2026 Chef Ambassador, Adam Handling MBE, comments: “These events shaped my journey, so I’m buzzing to give back and share what I’ve learned. Now’s the time to support each other and strengthen our industry, and the best way is by coming together, creating an environment where we can show what we do best, and talking openly.”
Together, HRC, The Pub Show, Hospitality Tech360 and International Salon Culinaire offer a comprehensive and connected view of the industry’s current trajectory. Whether visitors are seeking new products, operational improvements, digital tools or inspiration from peers, the week provides a concentrated environment in which to explore the ideas and innovations shaping the future.
Hospitality Tech360 will be presenting a wide range of digital tools designed to streamline operations, reduce friction and support staff development, with ambassadors from across hotels, restaurants and technology contributing to the shaping of its programme.
Under the banner of The Power of Us, the events highlight not only the scale of the sector, but the shared ambition and collaborative spirit that continue to drive hospitality forward.
Historic chef competition International Salon Culinaire will provide a platform for chefs at all levels to demonstrate technical skill, creativity and
Find out more about everything happening this year at hrc.co.uk.
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FOOD & DRINK
Handmade Luxury Ice Cream - S I M P LY I CE CR EAM For twenty years, Simply Ice Cream has been lovingly handmade in the heart of the Kentish countryside, crafted in small batches by a familyrun team of dedicated artisans.
For those seeking something a little different, they also create an enticing range of unique flavours such as Brown Bread, Stem Ginger & Marmalade, and Coffee & Kentish Cobnut Fudge.
Their philosophy has always been beautifully simple: use only a handful of natural ingredients you’d find in your own kitchen, combine them with the freshest produce from trusted local suppliers, and take the time to do things properly.
Simply Ice Cream offers a format to suit every occasion: 120ml single-serve tubs, generous 500ml sharing tubs, 2-litre and 4.75-litre scooping tubs, and even pre-scooped balls for effortless entertaining. Their commitment to quality hasn’t gone unnoticed. Most recently, their Heavenly Honeycomb won a Silver Quality Food Award in 2025, while their Salted Caramel proudly took home Gold at the Great British Food Awards in 2023. Today, you’ll find their luxuriously creamy ice cream in more than 450 outlets across London and the South East, from farm shops and independents to theatres, tourist attractions, and selected Waitrose stores.
The result? Luxury artisan ice cream that is exceptionally creamy, truly flavourful, and unmistakably homemade. They never use artificial colours, flavours, preservatives or emulsifiers, just honest ingredients and traditional methods that let every scoop shine. The core collection features timeless favourites, including their award-winning Salted Caramel, indulgent Divine Chocolate, and much-loved signature, Heavenly Honeycomb.
info@simplyicecream.co.uk www.simplyicecream.co.uk
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Natural artisan ice cream, free from artificial colours, flavours and preservatives. Produced in small batches in the heart of the Kentish countryside.
www.simplyicecream.co.uk
info@simplyicecream.co.uk
N O R T H E R N R E S TA U R A N T & B A R S H O W
NRB26 Returns to Manchester to Champion Northern Hospitality Excellence - N ORT H E R N R E STAUR ANT & BAR ( NR B) The North of England’s vibrant hospitality industry will once again take the spotlight next March as Northern Restaurant & Bar (NRB) (sponsored by Uber Eats) returns to Manchester Central, taking place on 10-11th March 2026. The 2026 event promises two insight-packed days celebrating the people, products and creativity that make the North one of the UK’s most exciting hospitality hubs. Running alongside NRB for its second year, lunch! NORTH will shine a dedicated light on the café, coffee shop and food-to-go markets. Together, the two shows form the North’s biggest meeting point for hospitality professionals looking to connect, learn and source what’s next.
Kuits NRB Top Fifty Day one of NRB26 will see the unveiling of the 13th Kuits NRB Top Fifty, the list celebrating the North’s most influential hospitality operators. Judged by leading industry experts, the list recognises those making an outstanding contribution to the sector. Last year’s winners were Archies, known for its unique experiential leisure concept, The Inn Collection Groups recognised for its several awards and commitment to people and Joe & Daniel Schofield and James Brandon for their lasting impact on Manchester’s Bar Scene.
Exhibitors NRB26 will host over 400 exhibitors, offering visitors the chance to explore the latest innovations in food, drink, equipment, furniture, interior design, technology, and services. Confirmed exhibitors for 2026 include Uber Eats, Budweiser, Lightspeed HQ, Nisbets, Steelite International, La Tua Pasta, Frobishers Juices, Monin, Martins Craft Bakery, CocaCola EuroPacific Partners, Worldpay, Cambrook Foods Ltd, Catering Equipment, and Stephensons.
NRB26 remains the cornerstone gathering for the North’s hospitality community, bringing together thousands of industry professionals, suppliers, and innovators to share ideas, discover new products, and build valuable connections. Last year’s show saw a 13.4% increase in attendance, reflecting its growing influence across the industry. The show offers unmatched value for networking, showcasing cutting-edge trends, and driving business growth.
Keynote Theatre, Panels and Live Demonstrations NRB26 will once again deliver a packed programme of expert talks and live sessions to give operators strategic insights and creative inspiration. Last year’s speakers included Simon Potts, CEO of The Alchemist and Roy Ellis, CEO of Mission Mars, who both discussed their growing brands and expansion.
Northern Restaurant & Bar 26, co-located with lunch! NORTH, takes place on 10-11th March 2026 at Manchester Central. Don’t miss your chance to be part of the North’s largest and most dynamic hospitality event of the year. From award-winning chefs and leading suppliers to trailblazing operators, NRB26 has something for everyone in the industry.
In the Keynote Theatre, the 2026 show promises another two days packed with expert talks, panels and live demonstrations, designed to give operators actionable insights to navigate today’s changing industry landscape.
Register now for your free trade tickets and join the celebration of the North’s hospitality excellence. Visit www.northernrestaurantandbar.co.uk for more information and tickets.
The Chef Live Theatre will showcase the region’s most talented chefs for cooking demonstrations, showcasing techniques, ingredients and unique skills. Meanwhile, the Pub & Bar theatre will feature unmissable talks and panels from some of the biggest regional and national operators of pubs, cocktail bars, wine bars and more.
www.northernrestaurantandbar.co.uk
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CO-LOCATED WITH
10-11 MARCH 2026 MANCHESTER CENTRAL
BOOK FREE TRADE TICKETS
BRINGING HOSPITALITY TOGETHER NRB is a wonderful event showcasing the best that the North has to offer.” OLLIE BRIDGWATER, EXECUTIVE HEAD CHEF, SOURCE AT THE GILPIN HOTEL
northernrestaurantandbar.co.uk/nrb-book-free @NRBManchester #NRB26
Organised by
FOOD & DRINK
Why Settle for Ordinary? Join Lanchester Wines at Northern Restaurant & Bar to Talk About Adding Some Flair to Your Wine List – Stand NE120 - L A N CHESTER WI N ES Northern Restaurant & Bar is always a highlight for the on-trade in the North of England, and this year promises to be no exception. We’re excited to be part of the vibrant mix of exhibitors, conversations and innovations shaping hospitality in 2026.
generations of winemaking heritage combined with a modern approach. It’s a great opportunity to taste, learn and ask questions directly from the producer. And because great drinks often go hand in hand, we’ll be joined by our friends at Full Circle Brew Co, bringing their craft beer know-how and showcasing why collaboration is at the heart of hospitality.
At Lanchester Wines, we’re bringing something a little different to the show – Italian wine on draught. This sustainable, practical solution is ideal for busy bars and restaurants seeking to minimise waste while serving high-quality wine with ease. Come and see how it works and why it’s gaining momentum across the UK on-trade.
Whether you’re looking for fresh ideas for your wine list, exploring sustainable solutions, or simply want to enjoy a glass and a chat, we’d love to see you. Find us at Stand NE120 – come and say hello, meet Cristian, and discover how we can help elevate your drinks offering.
We’re also thrilled to welcome Cristian Tombacco from Vinicola Tombacco, who will be sharing his expertise and passion for Italian wines. From elegant Prosecco to characterful reds, Cristian’s range reflects
www.lanchesterwines.co.uk
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We’ll be popping the Prosecco, Champagne and Franciacorta at NRB alongside our bold Burgundies, crisp Colheitas and awesome Aussies!
Visit our stand for tastings, expert advice and exclusive selections!
H O S P I TA L I T Y S E R V I C E S
Engaging with External Support Could Create More Options - A SSUR ED H OTELS The UK hotel sector, despite resilience through the past 5 years, is now facing ongoing cost challenges amid a difficult winter low season. Government support, staycation demand, and asylum seeker contracts shielded many businesses, but new pressures are emerging.
performance and therefore assessing viability and structuring turnaround or closure plans.
Hotels remain vital to the UK economy, contributing over £90 billion annually and ranking among the top five employers nationwide. Yet smaller, privately owned groups and standalone assets with conventional bank loans are showing strain. Covenant breaches ignored during the pandemic are resurfacing, with many branded or franchised operations also vulnerable.
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Immediate Expertise & Cost Efficiency. Engaging a third-party brings broader service expertise without the long-term commitments of payroll and contracts. Functions such as finance, bookkeeping, payroll, and HR can often be outsourced at around half the cost of maintaining an internal team, delivering both cash savings and efficiency.
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Robust forecasting, reporting, and cash flow planning are essential during low demand seasons. Additionally outsourcing finance, payroll, and HR functions will bring fresh perspective and reduce emotional decision making at the reduced cost commitment.
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Positioning for Acquisition & Exit. Appetite from new acquirers in the sector is evident. Preparing for a medium-term exit ensures value preservation. While this is not an overnight process, clear action against stated objectives and timelines reassures the incumbent funders, builds confidence, and creates valuable optionality.
Key Challenges • • •
Inflationary cost increases across supply lines & Rising payroll costs Volatile revenues and weak consumer spending, limiting pricing power. Hotels returning from government contracts, intensifying competition.
An exit via a sale is often prohibitive, “hope” value set against old trading performance and to clear funding mean that the transactional market remains lethargic
Get in touch for a no obligation meeting. Funders are keen to grow market share, but refinancing will remain tougher. Pandemic era patience is ending, and businesses with losses or underinvestment may struggle to achieve ongoing support.
T E
Solutions - Leveraging Third-Party Engagement for Strategic Advantage Specialist
asset
managers
can
improve
W O
hotel
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0203 916 5658 info@assuredhotels.co.uk www.assuredhotels.co.uk https://meetings.hubspot.com/mgriffin6
Contact Assured Hotels 0203 916 5658 E info@assuredhotels.co.uk W www.assuredhotels.co.uk O Crown House, 27 Old Gloucester Street, London, WC1 3AX -2T
The Art of Shaping Space with Nature
Create intimate, elegant outdoor spaces with Amberveil, the living screen system designed for modern hospitality environments.
Living screens for luxury hospitality Amberol’s Amberveil redefines outdoor space design for the luxury hospitality sector. Combining architectural form with natural beauty, Amberveil introduces modular living screens that create privacy and ambience without compromising openness or style. Crafted in the UK from durable, recyclable polyethylene (LLDPE)*, each self-watering planter supports a lush green Ivy screen available in heights up to 1.8 m. The integrated self-watering system, overflow protection, stainless-steel fixings, and integral pallet slots simplifying installation and movement ensure reliability and ease of use in demanding hospitality environments. Designed to complement fine dining terraces, spa retreats, and exclusive outdoor lounges, Amberveil transforms functional borders into living design features; enhancing comfort, air quality, and guest wellbeing. *Subject to product, colour and availability
Sustainable by Design • • • •
Expands green space in built environments Improves air quality and reduces heat Made from recyclable materials* Water-efficient self-watering system Optional interlocking seating
For more information on Amberol’s products call 01773 830 930 or email sales@amberol.co.uk www.amberol.co.uk
CASE STUDY
Where Folklore Breathes Through the Walls: Inside Ardbeg House on Islay - A B ERG H OUSE In the village of Port Ellen on the Isle of Islay, where legends drift through the air like peat smoke, something extraordinary has emerged. A kaleidoscopic fantasia of local folklore and whisky culture, Ardbeg House is Russell Sage’s latest offering in Scottish hospitality design. Fromental, the renowned London-based atelier celebrated for its hand-painted wallcoverings, is delighted to highlight its central role in the design of Ardbeg House. Created in collaboration with Russell Sage Studio, the hotel’s 12 suites and bedrooms are rich in storytelling, folklore, and craftsmanship, with over 24 bespoke Fromental wallcoverings at their heart. A close friend and collaborator of Fromental’s, the company has long admired Russell’s ability to capture the essence of place in every detail. Previous joint projects for Glenmorangie House saw wildlifeinspired wallcoverings climb from walls to ceilings,
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CASE STUDY
enveloping guests in the Highland landscape. For The Goring, an array of exotic animals offered tongue in cheek references to founding family members. This time, Russell challenged Fromental’s artists to capture something more elusive - the myths, landscape and elemental forces of Islay across 15 spaces. Russell Sage’s interiors are at once exuberant, eccentric and occasionally surreal. His vision for “luxury with a laugh” at Ardbeg House gave Fromental’s team licence to push boundaries, layering metaphor with sensory details that made the walls themselves essential to the story.
Highlights: Standout Suites The Feis Suite Taking its name from the Gaelic word for festival, the Feis suite features a bespoke rendition of the Ponti wallcovering in Appogia. Multicoloured panels of hand-painted Travertine - a carnivalesque medley of reds, blues, greens, and oranges - splice together in jubilant celebration. The en-suite features a fully custom design that evokes tempestuous Hebridean skies, achieved through digital manipulation of Fromental’s unique saltwood technique. Here, salt draws paint into evocative shapes and textures, printed on metallic silver voile.
The Rebel Suite Crashing around the walls of the Rebel Suite like storm-driven waves, this custom Fromental design originated from an archival tapestry. Replicated through hand-painting and dramatically scaled up, it was printed on gilded paper, creating an abstract interpretation of turbulent waters beating against Islay’s rugged shores.
The Monsters and Beasties Suites Paying tribute to the land and its legends, Russell drew inspiration from the skins of legendary creatures. The Monster Suite features an original mosaic design adapted as a textured effect on gilded paper, evoking crocodile skin - a playful wink to the island’s more fantastical lore. In the Wee Beastie Suite, referencing Robert Burns’ poem “To a Mouse,” a textured snakeskin pattern was scaled up dramatically by 200% and finished with a high-gloss treatment.
The Legend Suite The Legend Suite’s Rockpool wallcovering, initially hand-painted by co-founder, Lizzie Deshayes, pays tribute to the island’s intimate relationship with the sea and the ever-changing moods of coastal waters. Flowing into the bathroom, an inverted iteration of the Willow wallcovering design evokes swaying sea grass, immersing guests in an underwater reverie.
Where contemporary luxury hotels often whisper in hushed tones, Ardbeg House sings - of Russell’s daring vision, of patient craftsmanship and of Islay’s distinctive character. Salt crystals become storm clouds, mosaic fragments become monster skin, and tapestry archives become crashing waves. The result transports guests to another world entirely – one where folklore breathes through the walls and every surface holds a story. In embracing the riotous, the unexpected, the smile-inducing, Ardbeg House proves that luxury needn’t take itself too seriously to take your breath away. Photography credit: Sim Canetty Clarke
fromental.com russellsagestudio.co.uk
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SUPPLIES & AMENITIES
Naturally Exceptional: The Award–Winning Amenities Range from GAIA Skincare - GAI A SK I N CAR E In a industry crowded with skincare promises, one natural wellness brand is standing out for all the right reasons. This year, GAIA Skincare, was honoured with the Best Amenities Brand (under 100 employees) award at the Boutique Hotelier Awards 2025. The accolade recognises the brand’s thoughtful, natureled approach to luxury hotel amenities and its growing influence across the spa and hospitality sectors.
respected luxury hotels and spas. Destinations such as the award-winning Cairndale Hotel in Dumfries, Le Primore Hotel in Hungary and the Rhodes and Corfu locations for Ella Resorts. For founder Diane Nettleton, the award feels particularly meaningful. “It is always special to win an award, and this one means a lot! Whilst we are primarily a spa treatments and wellbeing brand, our background as hoteliers and in spa operations adds credibility to our amenities range in supporting other hoteliers and wellbeing facilities, to offer their guests an experience that we truly understand for their wellness, naturally.” She comments.
What sets GAIA Skincare apart is its commitment to crafting products that don’t just sit prettily on a bathroom shelf, but genuinely elevate a guest’s experience. Each formula is made using responsibly sourced, naturally derived ingredients designed to nourish, restore and rebalance. From aromatic body washes infused with essential oils to replenishing moisturisers and gentle haircare, GAIA’s amenities collection mirrors the brand’s wider ethos: skincare that supports wellbeing, naturally.
As more hotels seek amenities that reflect sustainability, quality and a genuine sense of care, this award simply confirms what loyal partners already know: GAIA’s amenities don’t just enhance a stay, they complete it.
This recognition from Boutique Hotelier reflects GAIA’s impressive expansion in recent years. Though proudly boutique in size, the brand has secured partnerships with some of the UK and Europe’s most
www.gaiaskincare.com
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Elevate Your Guest’s Wellness With GAIA Skincare
Developed to meet the varied needs of modern life, GAIA’s spa treatments use highly skilled therapeutic techniques to bring calm and tranquillity to your guests.
@naturallygaia | gaiaskincare.com
SUPPLIES & AMENITIES
Celebrating the Iconic World of British Perfumery: ADA Cosmetics Reinvents Penhaligon’s Hotel Amenities - A DA COSM ETI CS A fabulously British olfactive experience shaped by wit, sophistication, and exceptional craftsmanship arrives in hotel bathrooms, as ADA Cosmetics unveils a makeover of its beloved Penhaligon’s hotel amenities.
collection captures the distinctively British essence of the brand, which connects an illustrious heritage with an exciting future.”
With upgraded formulations, distinctive new bottles, and a selection of three iconic fragrances, the completely reimagined collection is presented in a custom William’s Green shade, for perfect alignment with the sophisticated Penhaligon’s brand universe.
The luxurious amenities line features redesigned pump dispensers, reimagined in a bespoke silhouette inspired by the Penhaligon’s Bath & Body collection. Made from 100% PCR PET, the elegant vessels are fitted with ADA Cosmetics’ patented mono-material hygiene pump for optimal recyclability and guest safety.
Expertly Crafted with Circularity in Mind
A Milestone Year in an Enduring Partnership
“With this relaunch, we are elevating our longstanding partnership with Penhaligon’s to the next level,” says Gerd von Podewils, CMO at ADA Cosmetics. “The new
Established in London in 1870, Penhaligon’s is a singularly British fragrance house, graced by four Royal Warrants. The brand’s creations are an ode to
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SUPPLIES & AMENITIES
craftsmanship, storytelling and heritage, inspired by the past for rebels of the future.
yet still exquisitely fresh, the bright citrus notes of Blenheim Bouquet deliver an aristocratic cocktail sparkling with lemon, spice, and pine. Blending the might of oak with a joyful dash of citrus and basil, and a sprinkling of white floral notes, Quercus is a stellar fragrance – timeless and uplifting.
“At Penhaligon’s we believe that the exceptional is for every day,” says Julia Koeppen, General Manager at Penhaligon’s. “We are delighted to reinvent our hotel amenities in such sophisticated style, as we celebrate 155 years of brilliantly British perfumery, and more than 25 years of partnership with ADA Cosmetics.”
The Cradle to Cradle Certified® Full Scope Silver amenities are dermatologically tested, pH skin-neutral, and crafted with at least 96% natural ingredients to offer gentle and effective skincare for all.
Scents That Tell Stories A unique olfactive story lies behind every Penhaligon’s creation, with refined fragrances taking inspiration from historic British tales, myths and legends, literary classics, far-flung places and even a fictitious family of scandalous aristocrats. The new hotel amenities line is delivered in three of the brand’s most evocative scents – Halfeti, Blenheim Bouquet, and Quercus.
All three lines are offered with a choice of transparent or opaque dispenser bottles – the latter is subject to minimum order quantities and available on demand. Small portions are delivered in sleek, recyclable aluminum tubes.
The new Penhaligon’s hotel amenities collections are available to order worldwide.
Instantly captivating, Halfeti is a rich and heady combination of rose, grapefruit, and spice suited to both men and women: a Penhaligon’s signature and true global icon. Composed more than a century ago,
For more information about ADA Cosmetics, please visit ada-cosmetics.com.
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SUPPLIES & AMENITIES
St Eval Launches Wildly Scented Hand Washes and Lotions - ST EVAL Ginger & Lemongrass is lively and zesty, combining the warmth of fiery ginger with the uplifting notes of lemongrass
From the rugged cliffs of North Cornwall, St Eval continues to redefine nature-inspired luxury with the launch of its newest collection of hand washes and lotions designed to bring the wild into your daily rituals.
Tranquillity is delightfully soporific, wrapping soft lavender in clove and patchouli.
Rooted in the wild, this thoughtfully curated collection pairs nourishing plant-based formulas with five evocative fragrances, each designed to enhance daily rituals and elevate guest experiences.
Sweet Pea brings a delicate sweetness, with floral notes that recall sunlit gardens alive with jasmine and butterflies.
Made in the UK with a mindful touch, the vegan formulas are free from SLS, parabens and never tested on animals. Crafted with care and housed in artisan glass bottles, each fragrance in the collection is also available in a refill pouch - a collection as gentle on the planet as it is on your skin.
Each scent carries you across sun-warmed garden paths to salt-kissed shores, into moments of stillness and joy. Let your rituals be wild. Let your hands be beautifully cared for.
Discover five beautifully crafted scents, each one a journey through Cornwall’s natural landscapes.
Bring the wild in.
Bay & Rosemary is fresh and herbal, blending earthy pine with garden-picked herbs. Sea Salt captures the refreshing energy of the Cornish coast, freshly ground sea salt, a stiff onshore breeze and bursts of zesty brightness.
st-eval.com
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THE ART OF LISTENING Internet radio
Design that speaks volumes
USB-C charging
Dual alarms
Timeless design combines with simple operation, for a radio guests will want to take home.
Scan me for more details
Bluetooth built-in
Discover the difference at ruarkaudio.com
Hotel software
TECHNOLOGY
Enhance Your Guest Experience - WOR L D M ED I CAL CAR D In today’s highly competitive hospitality landscape, providing an exceptional guest experience is no longer a luxury—it’s a fundamental necessity for any hotel aiming for long-term success and profitability. From loyalty schemes to enhanced offerings, there is more that can be done to drive repeat business and improve the guest experience. This is where the World Medical Card steps in. In a world that’s constantly on the move, whether for business or pleasure, one essential item often gets overlooked in the packing list: easily accessible, comprehensive medical information. Although the responsibility of the guest, imagine your customer collapses, staff and emergency services cannot communicate with the patient, and nobody knows the individual’s medical history or speaks their language. Offering all guests World Medical Card memberships would act as a silent yet incredibly vital medical advocate.
that holds members’ vital medical information. With it, medical professionals can deliver faster, safer, and more accurate treatment in an emergency worldwide. By offering WMC to your customers, you can elevate your guest experience and increase revenue. Already collaborating with businesses in the maritime, travel, hospitality, and energy sectors, World Medical Card offers corporate partnerships that help shape the customer experience and even save lives.
Earn commission on WMC sales by offering your customers the benefits of World Medical Card membership.
WMC is developed using World Health Organisation codes for diagnoses and medicines, which are understood globally. The app can translate information into more than 100 languages, ensuring better communication worldwide. Arne Veidung, the founder of the World Medical Card, explains, “I want to see an end to medical communication problems that ultimately can cause deaths to disappear forever.”
If you’re shaping the guest experience, speak to our dedicated partnerships team to become a global World Medical Card partner today. WMC offer bespoke packages and ongoing sales support for their tailor-made partnerships.
The World Medical Card is a two-in-one solution for travellers with medical conditions. Membership offers a physical medical ID card and a secure app
Find out more by visiting www.worldmedicalcard.co.uk/partners
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UK Rental Cost
£9.95 per unit per month
One-off sign-up fee of
£39.95
prices ex. VAT + PP
The CardsSafe system is specifically designed to securely retain customer credit, debit and ID cards while the cardholder runs a tab or hires a product or service.
POS or become entirely mobile to offer customers services outside.
CardsSafe’s cost-effective technology has revolutionised how the hospitality and leisure industries manage their customer’s tabs on or off their premises. Venues with outdoor facilities can now maximise profit, increase spending, and reduce losses by allowing secure tabs to be kept outdoors. The CardsSafe units are wireless, which means they can sit discreetly behind the bar or
Grant Rumbelow, Food and Beverage Operations Manager, explains, “CardsSafe has been a welcome addition to the London Golf Club. We utilise the system in our Golf Shop and Spike Bar, and oncourse with our Drinks Buggy. With CardsSafe, we can safely store customers’ cards whilst they enjoy their round of golf.”
Trusted by over 5000 brands in the UK, including Hilton Hotels, Young’s pubs, Lord’s – the home of cricket, and over forty UK golf resorts, including the London Golf Club, the demand for the system is increasing.
For more information, please visit www.cardssafe.com
For more information pleasethe visit www.cardssafe.com or call 0845 500 1040 Or contact sales team on 0845 500 1040
TECHNOLOGY
Efficient Labelling Allows You to Focus on Food, Not Faults - BROTH ER UK Brother UK’s trusted labelling solutions have long helped restaurants, hotels, and caterers take control of stock rotation — delivering consistency, compliance, and cost-savings through intuitive technology that’s quick to learn and makes a measurable impact.
pre-packed for direct sale (PPDS) — ensure allergens and ingredients are clearly identified, helping operators meet legal labelling obligations such as Natasha’s Law and protect customers with allergies. Simon Brennan, senior business manager for Specialist Print Solutions at Brother UK, said: “Kitchen teams work fast, under pressure and can’t afford mistakes – especially when it comes to food safety. That’s where our labelling solution comes in.
At the heart of this is Brother’s TD-2D range of professional label printers — compact, versatile, and designed to fit seamlessly into busy kitchen environments. Ideal for everything from crowded prep benches to mobile trolleys. Optional battery packs and carry handles for added flexibility, and selected models support linerless label printing, helping to reduce waste and eliminate non-recyclable backing paper. Built for real-world conditions, the TD-2D range performs reliably even when used with wet hands.
“By replacing handwritten day-dot stickers with a Brother TD-2D device, kitchens can print clear, consistent labels in seconds. It’s a faster, safer way to manage stock rotation, reduce food waste, and stay compliant with Food Standards Agency guidelines — ensuring food safety and quality even when shifts change or service peaks.
Combined with Brother’s partnerships with leading food independent software vendors (ISVs), the solution automates expiry tracking, reduces food waste, and eliminates handwritten errors — all while saving valuable time and improving consistency during peak service periods.
“And because our devices are compact, portable and support linerless printing, they’re built for real kitchen conditions – reducing clutter, cutting waste and keeping staff moving. It’s labelling that chefs can trust, helping them focus on food, not faults.”
In fast-paced hospitality settings with short shelf lives and shifting teams, reliable labelling is essential. Stock rotation solutions help maintain food safety, quality, and compliance, while other labelling solutions — including ingredient and allergen labelling for food
To find out how your kitchen can save time, reduce waste and improve compliance, visit brother.co.uk/stock-rotation
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A fresh take on stock rotation labelling Handwritten day dot stickers slowing you down? It’s time to bring your kitchen up to speed with Brother’s digital stock management. Three elements: stock rotation labels, a compact printer and free label editing software. One complete solution.
Helping you reduce food waste, meet Food Standards Agency guidelines, and manage FEFO effectively – all with:
The smarter solution for kitchen labelling
✓
A digital-first alternative to day dot
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Fully customisable software
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Portable, convenient printing
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3-year warranty with every TD label printer
Get a taste of the full range at brother.co.uk/stock-rotation
TECHNOLOGY
Smarter In-room Entertainment for Modern Hotels - H OT EL TV COM PAN Y Guest expectations have changed. Today, the inroom TV is no longer just a screen for live channels. It is a familiar comfort, a way to unwind after checkin, and increasingly a gateway to streaming, hotel information and brand experience. For hoteliers, that shift brings a simple challenge: how do you deliver a modern, reliable guest experience across every room, without creating extra work for your teams or ripping out existing infrastructure?
minimal disruption during installation, and a system that scales as the property grows. The core offering includes hospitality TVs from leading brands, paired with a managed TV platform that makes content simple to control. Branded welcome screens, guest information, promotional messaging and service highlights can be delivered to every room from one intuitive dashboard. For hotels, this creates a stronger first impression and a practical way to communicate, from breakfast times and spa availability to events, upgrades and seasonal offers.
Hotel TV Company is a UK supplier and systems integrator specialising in hospitality TVs, fully managed hotel TV systems and in-room entertainment. Established in 2009, the business has supported hotels nationwide with projects ranging from single boutique properties to multi-site estates. With more than 16 years in hospitality technology, the team has installed, sold or supported over 100,000 units and serviced more than 15,000 bedrooms, helping hotels modernise their in-room technology while keeping operations smooth day to day.
Beyond the guest-room TV, Hotel TV Company also provides casting solutions, digital signage, TV channel packages and distribution built for reliability. Casting gives guests the freedom to watch their own content on the big screen, while keeping privacy and security front of mind. Digital signage supports front-of-house communication, wayfinding and promotions, helping create a joined-up experience from reception to room. Just as important as the technology is the support behind it. Hotel TV Company designs, installs and supports solutions with long-term performance in mind, offering ongoing assistance to keep systems running smoothly and to help hotels get more value from their investment over time.
What sets a successful install apart is the planning. Every property is different, so Hotel TV Company starts with how the building actually works: the existing cabling, network capacity, distribution method and room layouts. From there, solutions are designed to suit the hotel’s brand, budget and infrastructure, whether the requirement is an IPbased environment, a more traditional RF set-up, or a hybrid approach that supports future upgrades. The goal is always the same: consistent performance,
hoteltvcompany.com sales@hoteltvcompany.co.uk 0121 681 0234 / 0844 870 7897
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A WORLD OF HOSPITALITY TECHNOLOGY AWAITS ...
Analogue and IP Hospitality Phones for Hotel Openings, Rebrands and Refurbishments. visit hotel-tech.com Hotel Technology International Limited
167-169 Great Portland Street | London W1W 5PF | United Kingdom T: +44(0)203 405 1200 | E: sales@hotel-tech.com W: hotel-tech.com
Helping hoteliers drive revenues with technology that enhances the guest experience
Analogue Solutions Popular with Hoteliers Choose from a wealth of styles that have been tried and tested by hoteliers worldwide Your choice of branding & faceplate design is included in your quote Our sales team can provide expert guidance on the phones best-suited to your needs Pictured left is the FG1088A(1S)SP phone, part of the popular Cotell Fuego Series
Solutions for those looking to change to IP Easy-to-install IP phones that have smart hospitality features Phones that are compatible with most major platforms such as 3cx, Broadsoft, Elastix, Asterisk, Xorcom etc Your choice of faceplate design and onetouch guest service key configuration Pictured left is the ACE V6000IP phone, a popular choice for hotels converting to IP.
Clients Include
ACCOR HOTELS * BANYAN TREE * BEST WESTERN * CLAYTON HOTELS * CLUB MED EXCLUSIVE COLLECTION * CORAL HOTELS * CROWNE PLAZA HOTELS & RESORTS * COURTYARD BY MARRIOTT HOTELS * DOUBLETREE BY HILTON * EASTIN HOTELS RESORTS & RESIDENCES, FAIRMONT HOTELS & RESORTS * FAIRVIEW HOTEL COLLECTION * FOUR POINTS BY SHERATON * FOUR SEASONS HOTELS & RESORTS * GRAN MELIÁ HOTELS * HILTON HOTELS & RESORTS * HILTON GARDEN INN * HOLIDAY INN * HOTEL INDIGO * HYATT * IHG * INTERCONTINENTAL * JUMEIRAH * KEMPINSKI HOTELS & RESORTS * KIMPTON HOTELS & RESORTS * THE LUXURY COLLECTION * LE MERIDIEN * MALDRON HOTELS * MARRIOTT * ME BY MELIÁ * MELIÁ * MILLENNIUM HOTELS & RESORTS * MOLITOR * MÖVENPICK * NOVOTEL * PREMIER INN * RADISSON * RADISSON BLU HOTELS & RESORTS * RAMADA * REGENT SEVEN SEAS CRUISES * RITZ PARIS * SAVOY LONDON * SHERATON * STAYBRIDGE * STEIGENBERGER HOTEL GROUP * THE DORCHESTER * TRYP BY WYNDHAM * VIRGIN HOTELS * WYNDHAM Budgeting for an Opening, Rebrand or Refurbishment?
To Discuss your Needs for 2026
E: sales@hotel-tech.com W: https://hotel-tech.com
TECHNOLOGY
CardsSafe Supports UK Golf Clubs - CAR D SSAFE CardsSafe has been working with UK hospitality businesses for over twenty years. It supports hotels, including Hilton Hotels, restaurants, bars, and golf clubs nationwide. CardsSafe is also ideal for golf courses, with golf equipment rental in the pro shop and food and bar tabs in the clubhouse.
The CardsSafe system was first installed at Silvermere in Surrey in 2015 to address customer hiring. Additional units were added later, following positive customer feedback. CardsSafe has helped Silvermere securely store their customers’ bank cards while hiring equipment or trialling their facilities. In addition, staff can act quickly if equipment needs fixing or replacing, as incidents can be reported as soon as the customer returns. Dani, manager at Silvermere Golf Course, explains, “CardsSafe has allowed us to safely retain customers’ cards while they trial equipment on the driving range. We can trust CardsSafe and efficiently replace any faulty or lost components.”
CardsSafe has had a long-standing relationship working with the London Golf Club since 2008. One of the UK’s most prestigious golf clubs, LGC boasts 36 holes of Jack Nicklaus-designed championship golf, an awardwinning clubhouse and hospitality facilities. Located in the south-east of England, set across 700 acres of idyllic Kent countryside, just 20 miles from London. Grant Rumbelow, the Food and Beverage Operations Manager, says, “CardsSafe has been a welcome addition to the London Golf Club. We utilise the system in our Golf Shop and Spike Bar and on-course with our Drinks Buggy. With CardsSafe, we can safely store customers’ cards whilst they enjoy their round of golf.”
CardsSafe is ideal for hospitality and leisure businesses. It is a proven and genuine deterrent against dine-and-dash, helps staff upsell, and increases trust between the venue and customers. This is why over 5000 brands utilise the system. The wireless CardsSafe units can sit discreetly behind the bar and work alongside existing POS. In addition, the system does not capture data, so it never breaches GDPR. The tab-keeping system is straightforward to use, so it requires minimal training and helps venues and customers to ensure secure tab-keeping.
The CardsSafe system is designed to securely retain customer credit, debit and ID cards while the cardholder runs a tab or hires a product or service. CardsSafe is also ideal in pro shops, clubhouse bars, and restaurants, allowing the safekeeping of ID or bank cards while customers enjoy the facilities. The system is also mobile, allowing venues to offer extended service across the venue. The CardsSafe system is now in numerous prestigious UK golf courses, including Foxhills, Silvermere, and Redlibbets, and demand for it is increasing.
At just £9.95* + VAT per unit per month rental, CardsSafe really pays for itself. Find out more about how CardsSafe can assist you with your leisure hires on their website - https://cardssafe.com
*Plus, new customers have a sign-up fee of £39.95 and £9.50 P&P (plus VAT).
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Become a World Medical Card Partner. Elevate your guest experience and increase revenue by offering the World Medical Card to your global customers.
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World Medical Card enables members to communicate their vital information with medical professionals globally via the secure app and physical medical ID card, saving lives. Earn commission on WMC sales by offering your customers the benefits of World Medical Card membership.
“We are thrilled with the partnership with World Medical Card. It makes perfect sense to protect our customers and offer them more safety solutions. We know they will see the benefits of the membership, which we are proud to offer.” ~ Cathrine Mo Torvund, Managing Director, Maritime Medicine.
If you’re shaping the guest experience, speak to our dedicated partnerships team to become a global World Medical Card partner today! www.worldmedicalcard.co.uk
info@mediaandscreen.co.uk www.mediaandscreen.co.uk 02045818282 / mobile - 07777420001
uk.prepsafe.com uksales@prepsafe.com +44 (0)20 3960 8787 WhatsApp: 02039608600
Quick Demo Video Scan the QR code
www.prepsafe.com
Where We Come In — Your Complete Sales & Marketing Partner • Media N Screen goes beyond traditional marketing support. We help you manage, maintain, and optimise your digital presence so your business stays visible, competitive, and profitable. Our services include • Google Business Profile Management • Social Media Management & Strategy • Sales & Marketing Consultancy • Digital & Print Advertising Support • Beyond Digital: Everything You Need Under One Roof
To make your brand unforgettable, we also offer: • Professional Design & Printing • Media Production (photo, video, branded content) • Custom Uniforms & Workwear • Complete Branding Packages
www.mediaandscreen.co.uk
FIRE & SAFETY
Protect and Elevate Your Hospitality Interiors with Yeoman Shield - YEO M AN SHEI LD In the fast-paced world of hospitality, where first impressions and lasting durability matter, protecting your interiors isn’t just a choice—it’s a necessity. That’s where Yeoman Shield comes in. As a trusted name in wall and door protection, we provide specialist solutions designed to meet the rigorous demands of high-traffic hospitality environments.
Safety is at the heart of hospitality and our Fire Door Services help operators stay compliant and protected. From certified installation and routine inspections to specialist fire door protection products, we support you in meeting industry fire safety standards without compromising on aesthetics or functionality.
From stylish reception areas and corridors to busy kitchens and service zones, our comprehensive range includes durable wall protection panels, impactresistant door protection, corner guards, handrails and more. These solutions don’t just prevent everyday scuffs, scrapes and impact damage—they actively enhance the appearance and longevity of your spaces.
Whether you’re designing a boutique hotel, managing a large resort or renovating a busy restaurant, Yeoman Shield’s solutions are engineered for longevity, style and ease of integration. Our products are available in a wide selection of colours and finishes to suit your brand and interior design schemes. Don’t leave your hospitality spaces unprotected. Choose Yeoman Shield to safeguard your investment, enhance guest experience, and maintain a safe, stylish environment that stands the test of time.
While guest-facing elegance is vital, back-of-house resilience is equally important. Our protection systems are ideal for staff corridors, storage areas and commercial kitchens, where constant movement and equipment use can quickly wear down surfaces. Yeoman Shield products help minimise maintenance, lower repair costs, and extend the life of your interiors, ensuring a safe, efficient, and professional environment throughout your property.
Explore our full range or book a consultation today at www.yeomanshield.com info@yeomanshield.com 0113 279 5854
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FIRE DOORS
protecting people and buildings Inspections
|
Installations
|
Maintenance
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Protection
Keeping buildings safe, one door at a time 0113 279 5854 | info@yeomanshield.com | w w w . y e o m a n s h i e l d . c o m
FIRE & SAFETY
Fire Aware Educators Lead the Way on Fire Safety Compliance - PAUL TUSTI N Experts in a diverse range of hospitality building sector skills in fire safety are becoming the Fire Aware Educators to help guide those in the supply chain trying to find their way around the wave of legislation and compliance currently being introduced.
those with a duty of care should understand this is more than a job, it is a vocation. “We believe there is enough legislation to ensure safety if they are understood and followed. We have specialists who can help guide anyone in the supply chain around some of this new legislation because it can be challenging given its complexity and scale.”
Key changes under the Building Safety Act involve data collection for all information at key stages of construction, while there have been amendments to Approved Document B and new regulations for Residential Evacuation Plans which come into effect in 2026.
The expanding industry body is leading the way by focusing on the moral responsibility of all those working in the fire safety supply chain including designers, developers, asset owners, managers and other stakeholders. It aims to change the culture of the built environment sector by introducing a moral code of conduct via a series of charters designed to influence how member companies behave in upholding their duty of care.
The growing fire safety industry body Fire Aware has a number of specialist members who also act as technical guidance experts for members who need help around the new challenges of legislation. Gavin Skelly, Fire Aware CEO, said members specifically provide training courses relating to fire safety and management relevant for designers, main contractors, domestic trades, material suppliers, building management, hotel and leisure, commercial and private landlords and local authorities.
Fire Aware is a recognised membership body serving the built environment and related sectors with a common aim to work and trade responsibly to all best practice standards in the interests of the safety of the general public.
He said: “At a time of increasing concern for the safety of the public who use our buildings and spaces, the fire safety industry is under increasing scrutiny and
Paul Tustin paul@paultustin.com (+44) 07808 479636
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M E T I C U L O U S LY H A N D C R A F T E D F U R N I T U R E , H O N O R I N G C R A F T S M A N S H I P I N E V E RY D E TA I L
Photo Credit: The Lanesborough London
• Hotels & Resorts • Restaurant, Pub & Bar • Made to order furniture Contact us today
Tel: 0800 032 6333 enquiries@oliverhare.com
helloofmayfairinteriors.com www.helloofmayfair.com www.oliverhare.com