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THE FAMILY HEARING CENTER FEBRUARY 2026 E-NEWSLETTER

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When your hearing, your child’s development, or your patient’s communication is at stake, experience matters. For more than six decades, The Family Hearing Center has partnered with families, physicians, educators, and therapists to deliver comprehensive, evidence-based hearing care across the lifespan.

ALegacy ofTrust

Since 1964, The Family Hearing Center has been a trusted part of Montgomery County’s healthcare community.

What began as a community-centered audiology clinic has grown into a comprehensive hearing healthcare center serving individuals across the lifespan — from newborns to older adults.

As part of The Treatment and Learning Centers (TLC), we are proud to be a nonprofit organization dedicated to improving lives and expanding possibilities for individuals we serve.

HowToEncourageaFriend ToGetaHearingTest

Bringing up hearing concerns with a friend can feel delicate. Many adults deny early hearing issues due to fears about aging or embarrassment.Using a supportive, coaching‑style approach can make the conversation easier and more effective.

ChoosetheRightMomentandMindset

Pick a relaxed, private time to talk and approach the conversation with calm concern rather than frustration. Expect some initial resistance and stay patient. A positive, solution‑focused mindset— common in coaching—helps keep the discussion constructive.

LeadwithEmpathyand‘I’Statements

Gently share what you’ve noticed using non-blaming language, such as: ‘I’ve noticed you sometimes miss parts of conversations and I care about you.’ This reduces defensiveness and opens the door to honest dialogue. Listen actively, validate their feelings and acknowledge that this topic can be emotional.

NormalizeHearingCareandHighlightBenefits

Frame a hearing test as a routine health step—no different from an eye exam. Emphasize benefits like easier conversations, staying connected and protecting brain health, since untreated hearing loss is linked to isolation and cognitive decline. Connect the test to improving moments they value, such as hearing loved ones clearl 1

OfferSupportWithoutPressure

Assure them you’re there to help, whether that means researching an audiologist or joining them for the appointment. Allow them to choose the pace people act more readily when they feel supported rather than pushed. A collaborative tone keeps the door open even if they’re not ready right away.

By approaching the topic with empathy and encouragement, you help your friend feel safe— not judged. Over time, they may view a hearing test as an empowering act of self-care. Your support could be the catalyst that leads them toward better hearing and a more connected life.

National Council on Aging. How to Talk about Hearing Loss: Signs, Tips, and How to Encourage Treatment. https://www.ncoa.org/article/how-to-talk-about-hearing-loss/ 1

HOW HEARING CARE HAS EVOLVED

Audiology today goes far beyond traditional hearing tests and devices.

The Family Hearing Center now provides:

ComprehensiveLifespanCare

Pediatric diagnostic evaluations

Adult hearing assessments

Newborn follow-up services

AdvancedDiagnosticServices

Auditory Processing Disorder (APD) evaluations

Ototoxicity monitoring

Occupational and industrial hearing testing

Disability and medical-legal evaluations

Functional listening assessments

As part of The Treatment and Learning Centers (TLC), we operate with a mission-first mindset. Clinical decisions are guided by patient need and best practice standards — not sales models.

For patients, this means thoughtful care. For professionals, it means dependable clinical partnership.

TinnitusandSound SensitivityManagement

Using Progressive Tinnitus Management (PTM), we help patients reduce the daily impact of tinnitus and hyperacusis.

AuralRehabilitationand Counseling

In collaboration with TLC’s Speech-Language Pathology team, we provide structured auditory training and communication support — because hearing care does not end with technology.

TechnologyThatWorks— VerifiedandPersonalized

Today’s hearing technology is powerful. But technology is only effective when professionally fitted and verified.

We use real-ear measurement (REM) to ensure hearing aids are precisely programmed to each patient’s unique hearing profile.

Oursecureteleaudiology servicesallowpatientsto receive:

Remote hearing aid adjustments

Counseling and rehabilitation

Follow-up care and troubleshooting

Technology is powerful — but only when clinically applied with precision.

Additionalservicesinclude:

Assistive listening devices

Remote microphone and FM/DM systems

Custom earmolds and hearing protection

Teleaudiology and remote programming

GivingtheGiftofHearing

As a nonprofit center, accessibility is at the heart of our mission.

Since 2008, our Help Others Hear program has provided free, high-quality hearing healthcare to individuals who otherwise could not afford it.

ProgramImpact:

377+ hearing aids distributed

$530,000+ raised

$161,000 in grants from the Jim and Carol Trawick Foundation

Ongoing support from generous community donors Hearing is essential to education, employment, and connection.

Through this program, we ensure it is never treated as a luxury.

Ongoing Care, Not One-Time Appointments

Hearing care is a process. We provide structured follow-up, counseling, and aural rehabilitation to support long-term success.

Through secure teleaudiology services, patients can receive:

Remote programming adjustments

Counseling sessions

Follow-up consultations

This ensures continuity of care, even when travel or mobility is challenging.

ATeamCommitted toExcellence

Our audiologists are licensed in Maryland and hold the Certificate of Clinical Competence in Audiology (CCC-A).

Led by Director of Audiology Dr. Lucas Kadri-Rodriguez, our team provides expertise in:

Pediatric and adult diagnostics

Tinnitus management

Vestibular services

Auditory processing evaluations

Telehealth innovation

But what patients value most is how we listen. We taketime. We explainclearly. We partnerwithfamilies.

Looking Ahead

As hearing science advances and our community grows, The Family Hearing Center remains focused on the future — expanding services, strengthening partnerships, and investing in innovation while staying grounded in the values that have guided us since 1964. Expertcare. Compassionatesupport. Lifelongconnection.

The Family Hearing Center

1390 Piccard Drive, Ste 120 Rockville, MD 20850

Asbury Methodist Village Campus Gaithersburg, MD

Monday – Friday, 9:00 AM – 5:00 PM

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