Skip to main content

State of The Storehouse 2026

Page 1


State of The Storehouse 2026

A Message from Candace

Welcome to the fifth annual State of The Storehouse magazine. As we reflect on 2025, I am deeply grateful for a community that has sustained this work for 16 years and continues to show up for our neighbors across the North Dallas region with generosity and compassion.

This year marked a meaningful season of growth. We expanded from one campus to two, completing the move of Joseph’s Coat Clothing Closet to the Christiansen Family Campus. More than added space, this milestone reflects a deeper commitment to dignity, accessibility, and meeting neighbors where they are.

We also continued investing in workforce development, recognizing that while many neighbors first encounter The Storehouse through the food pantry or clothing closet, long-term stability requires pathways to opportunity. Through The Academy, job training, and job partnerships, we are helping neighbors move beyond immediate relief toward lasting stability.

None of this work happens alone. Strong partnerships across the region allow us to respond more effectively to complex needs, and the outstanding generosity of our donors and volunteers multiply our collective impact.

This edition includes our Annual Impact Report for fiscal year 2025 (July 1, 2024 – June 30, 2025), beginning on page 16, reflecting our commitment to transparency and stewardship.

Thank you for your unwavering support and belief in our mission to feed, clothe, and care as neighbors in one community.

Here’s to an incredible 2025 and all that lies ahead in 2026!

Candace Winslow, CEO, and Michele Thatcher, board chair, The Storehouse Community Center

Our Mission

Feed, clothe, and care as neighbors in one community.

Our Vision

Transform the lives of 20% of those we serve and those who serve.

Our Core Values

Engagement | Empathy | Encouragement

Board of Directors

Michele Thatcher, Chair

Scott Christiansen

Vicky Dearing

Bud Farnham

Vicente Garcia

Carolyn Getridge

Beth Jarvie

Dulari Mehta

Adrienne Mosley

Dave Murashige

Paul Myers

Peggy Neill

Artie Pagan

Forrest Pool

Heather Rapkoch

Berk Smith

William Urrego

Mike Walker

Our Team

Indicates start year at The

unique volunteers contributed 25,656 hours of service across our programs in fiscal year 2025 (July 1, 2024 - June 30, 2025)

Claudia Poblete The Academy Coordinator
Jacque Devonport Culture Curator
Hilary Hetzel
Coat Coordinator
Jeff Morton COO
Ligia Urrego Director of The Academy
Josh Stevens Director of Seven Loaves
Margarita Garcia
Coat Coordinator
Rochelle Ross Bookkeeper
Nancy Mendez Director of

2025 Highlights: Moments That Made Us Smile

APRIL 19

The Storehouse Youth Leadership Council honored three students with the David A. Huerta Student Volunteer Award: (from left) Nina Zucconi, Joshua Eappen, and Misha Kandukuri. Together, they exemplified leadership, service, and commitment through more than 220 combined volunteer hours during the 2024 – 2025 academic year.

SEPTEMBER 17

After three months of construction, Joseph’s Coat Clothing Closet welcomed its first neighbors at the Christiansen Family Campus. For the first time in The Storehouse’s history, the program now operates in a space designed specifically for clothing distribution. Neighbors shared enthusiastic feedback on the new space and improved processes.

MAY 4

Five All-Star Volunteers — (from left) Karoline Daniel, Denise Ball, Joan Smith, Artie Pagan, and Troy Dodd — were celebrated at our annual volunteer appreciation celebration for embodying The Storehouse values of engagement, empathy, and encouragement. Their service reflects a deep heart for neighbors and the power of showing up each week.

SEPTEMBER 18

Our community raised $315,009 on North Texas Giving Day, fueling food access, dignified clothing, education, and opportunity for neighbors. Rallying around the theme of “ONE Community,” this outpouring of generosity reflects a mission funded by neighbors, for neighbors.

MAY 17

The Academy celebrated its spring 2025 graduation, honoring 200 neighbors for completing ESL, job training, and certificate programs. Twelve neighbors completed all six ESL levels, marking the program’s second graduating class. Stories of perseverance and opportunity filled the sanctuary with joy and gratitude.

OCTOBER 20

Through partnerships with Methodist Health System and Golden Cross Academic Clinic, The Storehouse continued providing free on-site mammograms to uninsured women three times each year. Since 2022, more than 200 neighbors have received lifesaving screenings. Nancy Ferguson (left) shared her story, highlighting the importance of early detection.

JULY 1

More than 40 Dallas Stars prospects and coaching staff volunteered in the Seven Loaves Food Pantry alongside the Dallas Stars Foundation, distributing food to 271 families and supporting more than 1,000 neighbors. The day highlighted how teamwork, on and off the ice, can make a meaningful community impact.

DECEMBER

2-4

Neighbors visiting the food pantry received handmade Christmas scarves, spreading warmth and joy throughout the holiday season. More than 1,300 scarves were created and distributed by 55 volunteers and partners, transforming simple gifts into meaningful expressions of care and belonging.

Invisible Poverty: The Need in North Dallas

Since launching in 2009, The Storehouse Community Center, an independent, nonsectarian, 501(c)3 nonprofit, has operated from the campus of St. Andrew Methodist Church in Plano, Texas.

We serve neighbors primarily from the North Dallas region, where Dallas, Collin, and Denton counties intersect. A majority of our neighbors live in the City of Dallas, particularly in the northern quadrant bordering Plano and Carrollton.

Fiscal Year 2025 Neighbor Map

LACK OF SUPPORT PROGRAMS

Historically affluent, the North Dallas region is underresourced in programs that support neighbors in need.

POCKETS OF POVERTY & WEALTH

In 75287, our highest-service ZIP code, 11.1% of the population lives in poverty, while 8% have a median household income greater than $200,000. This stark contrast highlights the invisible poverty that The Storehouse works to address.*

Our Neighbors

The Storehouse serves an average of 1,200 families each week, providing basic needs and pathways to living-wage employment. Many neighbors in North Dallas, Collin, and Denton counties, primarily in the 75287 ZIP code, are immigrants living at or below the federal poverty level.

In spring 2025, TSCC surveyed 231 of our ESL students to better understand their educational and career backgrounds. The findings echoed observations from our day-to-day work, showing that although many hold college or advanced degrees, language barriers and limited opportunities prevent them from securing stable, high-quality employment.

Beyond food and clothing, The Storehouse is investing in workforce development because livingwage jobs create lasting stability for families and strengthen the community.

EDUCATIONAL ATTAINMENT*

*Survey data from spring 2025 ESL students

Among TSCC’s ESL students, more than 70% have a college degree or higher, yet most are currently unable to work in their fields of training.

Our Programs

1. SEVEN LOAVES FOOD PANTRY

Serves families monthly at no cost, providing 75–90 pounds of nutritious food per visit.

2. JOSEPH’S COAT CLOTHING CLOSET

Serves neighbors monthly at no cost, offering the opportunity to shop for new and gently used clothing.

3. PROJECT HOPE NEIGHBOR CARE

Provides referrals and case management, connecting neighbors to essential medical, mental health and community resources.

4. THE ACADEMY EDUCATION PROGRAM

Offers language, life and job skills classes, along with workforce development and job partnerships for more than 400 neighbors annually.

Workforce Development: Upskilling Neighbors Toward Stability

STABILITY & INDEPENDENCE

PATHWAYS TO LIVING-WAGE EMPLOYMENT

Neighbors achieve long-term stability and financial independence

LIVING-WAGE EMPLOYMENT

Job partnerships and workforce development for neighbors

KNowledge & ResourcEs

Resources & skills training to equip neighbors for success

BASIC NEEDS

Food & clothing support to address immediate needs

The Academy equips neighbors with the skills they need to succeed in the workplace and in daily life. While a living-wage job does not solve every challenge our neighbors face, it is a critical step toward long-term

stability. By building language proficiency, practical life skills, and job readiness, The Academy helps neighbors overcome barriers that often stand between talent and opportunity.

Language Skills: Mileidis Mendoza, one of 12 graduates who completed all six levels of The Academy’s ESL program, high-fives a friend while processing down the aisle during the spring 2025 graduation.

Life Skills: MaKayla Boyd, membership service representative at the Frisco Family YMCA, assists a neighbor enrolled in a blood pressure management life skills class.

FROM SURVIVAL TO STABILITY

At the center of this is Work Well, The Storehouse’s workforce development approach. Designed with the lived realities of our neighbors in mind, Work Well addresses challenges such as language gaps, cultural navigation, and credentialing. Through targeted classes, job partnerships, and cohort-based learning, neighbors gain the skills, confidence, and preparation needed to secure and sustain living-wage employment in the U.S. workforce.

Since 2023, Work Well has served 101 neighbors, 85% of whom are currently connected with living-wage employment.

“Programs like Work Well and our partnership with The Storehouse bring in a diverse talent pool, create inclusive workspaces, and build a more resilient and innovative workforce committed to the longterm goals of the company.”
- Dulari Mehta manager,

social impact, education and workforce, Hilti North America & board member, The Storehouse

Our Job Partners

LUX ICE

Lux Ice produces premium, slowmelt craft ice for retail and food service, designed to elevate beverage experiences nationwide. Our first job partner, Lux Ice has been employing our neighbors since 2023.

HILTI NORTH AMERICA

Hilti North America, part of the global Hilti Group, provides professional tools, systems, software, and services that make construction job sites safer and more productive. Hilti began partnering with The Storehouse in 2024, employing neighbors through its tool refurbishing apprenticeship program in Irving, with participants advancing into roles at the Irving distribution center and the corporate headquarters in Legacy Tower, Plano.

Job Skills: Jose Gonzalez, a participant in a Work Well cohort, takes part in a mock interview with a human resources representative from a job partner.

Rooted in North Dallas. Expanding for the Future.

Since The Storehouse was founded in 2009, St. Andrew Methodist Church has housed our programs and invested in our mission. As both organizations entered seasons of growth, the need for dedicated programming space became increasingly critical.

In October 2024, The Storehouse took a bold step by purchasing the Christiansen Family Campus. Renovations began in June 2025, with Phase I of work completed that fall. This expansion allows the church to reclaim vital space while enabling us to remove barriers to access and serve neighbors with greater dignity. Located in the heart of where our neighbors live, this move reflects a long-term commitment to investing deeply in the North Dallas community.

Neighbor-Centered

• Located in ZIP code 75006, consistently one of our top three most-served zip codes

• One block south of 75287, our largest ZIP code served

• 85% of neighbors who visit The Storehouse live south of President George Bush Turnpike — this puts us right in the heart of their communities

• Easy access from Trinity Mills, Marsh, and President George Bush Turnpike service roads

Addresses Immediate Needs

• The expansion campus is 31,000 square feet — 7.5 times our current dedicated space

• Two buildings, 15,000+ square feet each

• One building available now for renovation and occupancy; Second building becomes available in May 2027, allowing for phased, debt-free growth as funding allows

• 100+ parking spaces in current configuration

Room for Growth

• Built in 1985, well-maintained, and ready for adaptive reuse

• Open warehouse + office mix makes the space highly customizable

• Flat roofs support future upward expansion options

• Second building provides opportunities for continued innovation to meet evolving needs of the neighbors we serve

A TWO-CAMPUS ORGANIZATION

The Christiansen Family Campus at 2855 Trinity Square Dr. is located approximately two miles west and two miles south of our Mira Vista Campus in Plano.

The next phase of renovations will include The Academy and Project Hope spaces. The food pantry will stay in its current location on the Mira Vista Campus for the foreseeable future.

PACE OF PROGRESSION

• Expanding The Academy to five to six days a week will accelerate English mastery.

• The full pathway from first pantry visit to living-wage employment currently averages three years.

• Expanded campus offerings at the Christiansen Family Campus are expected to shorten that journey by at least six months.

CAPACITY & SERVICE

• Each program will increase service capacity for both current and new neighbors at the expansion campus.

• Joseph’s Coat is on track to signficantly increase the number of neighbors served in fiscal year 2026.

• Enhanced facilities will allow for more dignified, personalized care.

• Expanded capacity is expected to increase participation across The Storehouse’s full program pathway.

1. Arthur Jones, senior pastor of St. Andrew Methodist Church, offers a prayer and remarks during the ribbon-cutting ceremony at the Christiansen Family Campus on Oct. 28, 2025.

2. In addition to a new shopping floor, the completed Phase 1 portion of the Christiansen Family Campus includes a warehouse sorting space used to process clothing donations and store outof-season donations.

Joseph’s Coat: Instant Impact

Joseph’s Coat opened at the Christiansen Family Campus on Sept. 17, 2025, completing its fall relocation.

Since opening, the program has seen an increase in neighbors served and clothing items distributed, along with overwhelmingly positive feedback from neighbors, including:

“I instantly felt welcomed and at ease when I entered the door.” “ The new floor layout makes it so easy to find everything that my family and I need.”
“I feel like I’m shopping at a fancy boutique!”
“I love how light and open the new space feels!”

Jose Salazar works as an accounting administrator at Hilti North America’s headquarters in Plano, Texas.

After arriving in the U.S., Jose Salazar faced the challenge of rebuilding his career in a new country. With determination alongside support from The Storehouse, he overcame language barriers, gained new skills, and secured a role in his field — proving that perseverance and opportunity can lead to transformation.

Jose Salazar, his wife, Ana, and their two daughters, Sofia and Ana Lucia, came to the United States from Venezuela in 2018. Jose is a public accountant with a postgraduate degree in auditing and tax control. He worked for nearly 17 years in the auditing field at various institutions, including seven years as an external auditor for the mayor of the city of El Vigia.

Jose and his family learned about The Storehouse through a relative, and they first visited the food pantry in 2022. Since then, the family has engaged in multiple programs and classes, including receiving clothing from Joseph’s Coat and taking ESL courses in The Academy. Additionally, Jose completed the fall 2024 Accounting Clerk Certificate through The Storehouse’s partnership with Collin College.

“My limited technical English in accounting was creating an ever-growing barrier to progress,” stated Jose Salazar. “The jobs I held had nothing to do with my field. It was frustrating and, most importantly, I was poorly paid. The solution to these problems was clear: move forward, study, stop complaining, focus on my goal, and stay consistent. I needed to accept where I was and where I wanted to go and take advantage of the opportunities offered to me with good faith and gratitude.”

In May 2024, Jose was hired as an apprentice at Hilti, The Storehouse’s job partner. Throughout the apprenticeship,

Jose worked in a supportive and structured environment, where he was cross-trained across multiple teams. By taking the time to get to know his strengths, Jose’s team helped determine the role in which he would most excel after his apprenticeship ended.

During his apprenticeship, Jose had the opportunity to travel to Tulsa, Oklahoma, to meet with Hilti’s finance team. Because of the English skills he gained through The Academy and the accounting terminology he learned through the Accounting Clerk Certificate program — along with the support he received during his time at Hilti — Jose was hired in November 2024 as an accounting administrator for Hilti North America.

Success is rarely linear, and the path to growth often requires stepping into the unknown, embracing challenges and maintaining faith in your abilities.
- Jose Salazar

Coming full circle, Jose is now working in a field of his choosing — one he trained for and excelled at in his home country — at an outstanding global company invested in his success and future.

When asked about his journey, Jose reflected, “I have learned that change must come from within. It is important to be consistent, accept help with humility and patience, and know how to make the most of the support we receive.”

TRANSFORMATION REALIZED

Jose’s dedication and perseverance, coupled with the strength of The Storehouse’s partnership with Hilti, led to an incredible outcome. This is an example of The Storehouse’s vision realized: neighbors who first come for basic needs find a community that provides resources, connections and opportunities leading to lasting transformation and living-wage employment.

Today, Jose continues to grow professionally while giving back to the community that supported him during his transition. He now volunteers weekly at The Storehouse as an ESL teacher, helping other neighbors overcome the same barriers he once faced. His journey reflects how obstacles can become pathways for lasting transformation.

In addition to recently celebrating his one-year anniversary at Hilti, Jose has taken on new responsibilities within his position, including helping onboard a new team member. His journey reflects both professional achievement and a commitment to serving others along the way. Jose’s story illustrates what can happen when adaptability and determination are met with a community that walks alongside neighbors as they rebuild their lives with dignity, purpose, and hope.

Jose celebrated his one-year work anniversary in November 2024. His story was featured in a blog post by Hilti North America.

Scan the QR code to read Jose’s story in his own words.

Jose first came to The Storehouse seeking food assistance. He now returns as a volunteer alongside his Hilti co-workers, supporting neighbors in need.

Jose attends ESL teacher training in preparation for the semester. Outside his role at Hilti, he helps others develop the skills needed to succeed in the workplace.

“The Academy became a turning point in my life. The staff and volunteers taught me how to communicate with courage and showed me I was not alone.”
- Jose Salazar

Seniors from The Storehouse Youth Leadership Council’s 2024 – 25 class pose during their final service day April 16, 2025.

volunteers monthly in the food pantry and supports The Storehouse’s programs through service projects while developing leadership skills to better serve their community. Twenty-one seniors graduated from the council this year.

From left, top row: Nikhil Aluri, Aiden Chastain, Kevin Mendez, Abigail Muccio and Sophia Perez; middle row: Blair Neumayer, Anya Patel, Nina Zucconi, Avery Sutton and Dairine Peden; front: Ben Skye. The 40-member council

ANNUAL IMPACT REPORT

Financials: Fiscal Year 2025

An overview of how resources were utilized to serve our neighbors during our 2025 fiscal year from July 1, 2024, to June 30, 2025:

REVENUE: $13,082,157

How Our Community Funded the Mission in FY2025:

Investing in Our Community

Financial stewardship at The Storehouse goes beyond sustaining services today. Through our expansion to the Christiansen Family Campus (CFC), we are investing in long-term stability for our neighbors. We are expanding our footprint, strengthening workforce development and job partnerships, and planning for a future social enterprise — all designed to support lasting transformation.

CHRISTIANSEN FAMILY CAMPUS

31,000+ sq. ft. of purpose-built space in two buildings (~15,000 sq. ft. in each building)

7.5X larger than the dedicated space on the Mira Vista campus

Represents approximately 4,200 sq. ft. of dedicated space at the Mira Vista campus

FY2025 CFC Expansion* Expenses: $417,165

Construction Expenses: $376,501*

Building Depreciation & Amortization: $40,664

FY2025 CFC Expansion Revenue: $2,432,283

Fundraising for CFC Expansion: $2,327,000

Rent Income and Account Interest: $105,283

*Phase I construction began in FY2025, with the majority of costs incurred in FY2026.

Growing Wider—and Going Deeper

Growing Wider

• Launched operations across two campuses in Plano and Carrollton

• Expanded capacity for programs

• Dedicated space for food, clothing, and workforce initiatives

• Ability to serve more neighbors across Dallas, Collin, and Denton counties

Going Deeper

• Workforce development and job partnerships

• Pathways to living-wage employment

• Future social enterprise opportunities

• Continued focus on long-term stability, not only temporary relief

From left, Christie Carter, director of outreach; Candace Winslow, CEO; Ben Leal, president of The Addy Foundation; and Sarah Whitling, chief development officer, pose in front of The Addy Foundation Building on The Christiansen Family Campus during a ribbon-cutting ceremony Oct. 28, 2025. Generosity from The Addy Foundation supported Phase I of remodeling in the two-building campus expansion.

Tranforming Lives. Together.

A Message from Sarah

This past fiscal year, I was reminded once again of the power of this community. Because of you, we are proud to be fully funded by individuals, foundations, and corporations. The gifts that support our neighbors come directly from our local community — we are funded by neighbors, for neighbors.

Through Club 52, our corporate partners provided steady, reliable resources that allowed us to respond to our neighbors’ needs in our food pantry with consistency and dignity. With the soft launch of our Legacy Giving program, we received gifts that will support our work for decades to come (you will see more about this in the months ahead).

Thanks to this incredible donor community, we not only met but also exceeded our fundraising goal in fiscal year 2025. Together, you are building pathways to stability, opportunity, and transformation — one neighbor, one family, one community at a time. Thank you for helping feed, clothe, and care for your neighbors.

Sarah Whitling, CDO

Our Foundation Partners

FY2025* Foundation Partners | $5,000+

The Addy Foundation

Baylor Scott & White Health

The Theodore and Beulah Beasley Foundation

CoServ Charitable Foundation

The Dallas Morning News Charities

The Lyda Hill Foundation

Holloway Family Foundation

Heilmeier-Jarvie Family Foundation

Carl B. & Florence E. King Foundation

The Eugene McDermott Foundation

Moody Foundation

The Betty and James Muns Foundation

North Texas Food Bank

The Prayer Closet

Roberta Wright Reeves Trust

Research Educational Foundation Inc.

The Reuter Family Foundation

The Jack & Nannerl H. Ryan Foundation

The John & Bonnie Strauss Foundation

*FY2025: July 1, 2024 through June 30, 2025

Nonprofit Partners: Caring through Collaboration

We were proud to work with these area nonprofits to care for our neighbors holistically in 2025:

NONPROFIT PARTNERS

Aspire

Collin College Continuing Education

Community United Methodist Church

Donate2Impact*

E3 Ministries

Evergreen Arbor Hills

Golden Cross Academic Clinic

Goodwill Industries

International Students, Inc.

Methodist Health System

North Texas Food Bank

Plano Family YMCA

Plano Public Library

Serving Our Seniors*

ReadyToWork People Development

St. Andrew Methodist Church

Texas Health Resources

The Center for Integrative Counseling & Psychology

The Salvation Army

The University of Texas at Dallas

Youth With Faces

PARTNERSHIP TYPE

ESL curriculum provider

Education provider for neighbors

External food distributor

Clothing sustainability partner

External food distributor

Offsite food recipient

Healthcare provider for neighbors

Education provider for neighbors

External food distributor

Healthcare provider for neighbors

Primary food provider

Education provider for neighbors

Education provider for neighbors

External food distributor

Employment training provider

Infrastructure partner and supporter

Healthcare provider for neighbors

Counseling services and education provider

Food donations recipient

Federal work-study and volunteer partner

External food distributor

*indicates new collaborations established in 2025

TOGETHER, FOR OUR NEIGHBORS

As The Storehouse expands into Carrollton, we do so with a clear vision of collaboration across the North Dallas region. We believe the greatest impact happens when organizations work together, aligning services, and sharing responsibility to better serve neighbors.

Alongside our local partner nonprofit organizations, we are committed to a coordinated, community-wide approach to care — one that recognizes growing need and responds with cooperation, clarity, and shared purpose.

FY2025 Impact: At a Glance

With your support, we were able to serve our neighbors in the following ways from July 1, 2024, through June 30, 2025:

3,381,281

meals provided by our Seven Loaves Food Pantry to 46,805 households. Of the individuals served, 35,914 were senior adults, and 82,293 were children.

130,583 articles of clothing distributed by our Joseph’s Coat Clothing Closet at no cost to 4,404 households. We saw a 37% increase in families served compared to the previous fiscal year.

1,250 hours of care provided by our Project Hope team to neighbors. We responded to 8,307 neighbor requests seeking resources, with the top three requests being furniture (1,277) housing (657), and physical health (495).

166,124 unduplicated neighbors representing 41,398 unique families served across all our programs.

~1,200 families served on average weekly.

3,779 registrations in The Academy in various courses offering training in job skills, language skills, and life skills. We provided education opportunities to 409 unique neighbors.

101 neighbors served by Work Well since 2023 — 85% of whom are currently connected with living-wage employment.

Turn static files into dynamic content formats.

Create a flipbook