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Fulton County
Shopping Guide News Wednesday, April 9, 2025
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TAKING A CALL — Fulton County 911 Communications Director Brittney Thompson, left, stands by dispatcher Libby Hake as she is on a call on Tuesday, April 1.
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Text and Photos By LEAH SANDER Staff Writer The public doesn’t get to see Fulton County dispatchers at work. Though the 13 women who are full- or part-time dispatchers communicate with the public on a regular basis, they work behind the scenes and rarely are recognized for their help in emergencies, said Fulton County 911 Communications Director Brittney Thompson. She aims to change that through an initiative related to National Public Safety Telecommunicators Week. Through Friday, April 11, people are welcome to adopt a dispatcher by donating gift cards, treats and other items, which will be put into baskets for the women to receive during Telecommunicators Week, which runs Sunday, April 13 to
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Saturday, April 19. Thompson said the public may also select a specific dispatcher to get items for. To donate, people should call (574) 223-2910 or email Thompson at 911director@ co.fulton.in.us or Jennifer Duff at jduff@co.fulton.in.us. Thompson said she came up with the idea due to other surrounding counties doing it. It’s the first time Fulton County’s ever done such a thing. Thompson hopes the gifts “just ... add some fun” for the dispatchers as well as “to just kind of cheer them up in such a (stressful) environment.” “All the things that we encounter, it’s rare that a dispatcher gets recognized,” she said. Thompson said it’s only been fairly recently that the state has recognized dispatchers as first responders. Continued on page 2
ON CALL — Fulton County dispatcher Mackenzie Gaines takes a call on Tuesday, April 1.
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