Technician Commitment Action Plan

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The Technician Commitment is a university and research institution initiative, led by a steering board of sector bodies, hosted by the UK Institute for Technical Skills & Strategy.

The Commitment aims to ensure visibility, recognition, career development and sustainability for Technicians working in higher education and research, across all disciplines. Universities and research institutes are invited to become signatories of the Technician Commitment and pledge action to tackle the key challenges affecting their technical staff.

Since its inception in 2017, the Technician Commitment has grown to a global community of 140 signatory and supporter organisations championing technicians and their contributions to higher education and research.

The Commitment includes 4 key areas:

Visibility

Ensure all technicians within the organisation are identifiable and that the contribution of technicians is visible within and beyond the institution.

Recognition

Support technicians to gain recognition through professional registration and external awards schemes.

Career Development

Enable career progression opportunities for technicians through the provision of clear, documented career pathways.

Sustainability

INTRODUCTION

Ensure the future sustainability of technical skills across the organisation and that technical expertise is fully utilised.

At GSA we are incredibly proud of our community of technicians, whose skills, dedication and passion make an enormous contribution to the life of the School and play an essential part in our students learning.

Our technical team is at the very heart of the student experience, bringing to life ensuring that our studios and workshops are places where students feel safe to explore their creativity and innovation can flourish. Their work enables students to push boundaries, investigate new possibilities and gain the hands-on knowledge they need for their future careers as creative practitioners.

JOHN AYERS HEAD OF TECHNICAL SUPPORT

By signing up to the Technician Commitment, GSA is strengthening its support and recognition of the vital role technicians play in creative education. The accompanying Action Plan has been developed through close consultation with the technical team alongside input from stakeholders and students. It sets out steps we are taking to enhance opportunities for personal development, career progression, team building and the celebration of achievement. By embedding the principles of the Technician Commitment, we look forward to further strengthening our technical provision and fostering an environment where all colleagues can thrive.

“Our technical team is at the very heart of the student experience, bringing ideas to life.”

Technical excellence has been at the heart of

The Glasgow School of Art (GSA) since the School’s inception in 1845.

PENNY MACBETH DIRECTOR AND PRINCIPAL

Our technical teams are an intrinsic part of our continuing success as a global, internationally significant centre for creative education with their expertise playing a vital role in our distinct studio culture. Technical staff play an essential role in delivering our education, embodying our commitment to deep specialism, interdisciplinarity, collaboration, partnership, and the development of excellence in creative practice research. They are makers, artists, designers, innovators, essential to the teaching and development of our students, creating safe learning environments where they can experiment, question and test the boundaries of their disciplines.

The Technician Commitment and Action Plan, underpinned by both our Education Strategy and People Strategy, demonstrates the importance that we place on the support and ongoing development of our Technical teams, setting our ambitions for meaningful career development, celebrating talent and the coherent integration of our technical staff’s expertise in our academic and research activity. It affirms our commitment to our technical staff and the role that they play in making the GSA a socially and environmentally conscious institution that champions creativity and innovation.

“Technical staff play an essential role in delivering our education, embodying our commitment to deep specialism, interdisciplinarity, collaboration, partnership, and the development of excellence in creative practice research.”

ACTION PLAN 2025-2027

ACTION PLAN 2025-2027

Establish the Technician Commitment at GSA

Establish the TC steering group as a proactive, supportive forum for the technical voice

TC members are given support, time and resources to develop projects and engage with colleagues

information about the TC is included in the tech staff induction

ACTION PLAN 2025-2027

Renew focus on staff development and career development

Ensure the full staff team completes career reviews and engages in the GSA staff dev programme 85+% completion rates for career reviews and mandatory training

Explore professional memberships and accreditation

Schemes are visible and staff are supported in developing applications

Promote and support application to a range of development programmes such as Herschel, in particular for underrepresented groups

Explore and implement the HETT framework

Schemes are promoted and staff are supported to develop applications

Explore and benchmark Spring 25 Map existing roles summer 25 Introduce to new roles 25/26 Fully implement framework 26/27

Develop support for study guidance to signpost how tech staff can access more in-depth study and development options while balancing working (e.g. Masters, PhD study)

Develop a policy on using GSA facilities for developing /producing new creative work

GSA-wide guidance is available and promoted across the technical team

GSA-wide guidance is available and promoted across the technical team and across the school

ACTION PLAN 2025-2027

Develop regular events celebrating and sharing the work of technical staff

Technician Exhibition – Build on the success of the Feb 24 exhibition and plan a biennial exhibition

Explore joint exhibitions with other Scottish art schools

TSD Spotlight Sessions – further develop events to increase visibility and attendance including students, academic and other staff

Dates and venues for exhibition planned for next 2 years

Develop and maintain technical team social media channels

Dates and venues planned for the next two years. Time is protected in the academic timetable

Events included in GSA comms

Students, staff and the public are aware of and able to engage with technical achievements TLs

Continue to nominate Tech staff for GSA People Awards, L&T Awards and external awards such as Times Higher Technician of the Year Award

Tech staff are celebrated internally and externally as high-achieving, supportive, technical and education professionals

ACTION PLAN 2025-2027

Develop initiatives to build team coherence across technical staff

Help staff to feel part of the wider team and students to navigate technical spaces and recognise the technical staff at GSA

Continue TSD all-staff events. Protect time in the year for team development and formal/informal social/sharing events

Staff uniforms integrated into protective clothing - prototype with Studio Team, consult with wider team

Refresh TSD branding & signage to create a coherent visual approach to help students navigate technical spaces, and recognise technical staff at GSA

Develop cross-school events to allow tech staff to visit other workshops or work shadowing

Establish workshop facility tour and induction booking for all new staff

Dates and venues planned for the next two years. Time protected in the academic timetable

All staff are aware of the availability of the uniform option, and it is taken up by those that want it

Develop new signage and place in all workshops

Events are planned and time is protected in the timetable

All staff are aware of the technical facilities available, how to access them and how to access support

Include technical staff profiles on the GSA website

staff can manage their own profiles on the GSA website

Develop a campaign to highlight technical staff stories, showcasing their skills and career paths

Refreshed workshop photography available for use Campaign run

ACTION PLAN 2025-2027

Integrate technical staff into academic planning and research activity

Explore GSA’s research environment to review how technical staff are involved in research, knowledge exchange and innovation, how they can best contribute

Develop skills mapping project to outline skills offer, identify gaps in provision, create opportunities for technical staff to develop new areas of delivery

Map ways that technical staff support the research environment or are otherwise involved in research

Explore Research Technical Professional role as part of HETT framework above

from the skills mapping project inform technical workforce planning

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