TIMES NOVEMBER & DECEMBER 2021
12 days of efficiency
pg. 5
in this issue
8 5 YEARS OF SERVICE 2021 1936
Holiday safety tips PG. 4 ENERGY USE IN YOUR HOME PG. 6 CLEANER COAL Pg. 8 PROPANE PRICES ARE HEATING UP Pg. 12 OPERATION ROUND UP pg. 14
In this issue
~ ENERGY 1936
8 5 YEARS OF SERVICE 2021
President’s Message 3 HOLIDAY SAFETY TIPS 4
cooperative
12 DAYS OF EFFICIENCY 5 1500 Granville Road Newark, Ohio 43058 1.800.255.6815
ENERGY USE IN YOUR HOME 6 CLEANER COAL 8
oo•o
PROPANE PRICES ARE HEATING UP 12
myenergycoop.com
PROPANE SAFETY REMINDERS 13 OPERATION ROUND UP 14
Todd Ware President & CEO Gary Baker Director of Marketing & Public Relations Heather Juzenas Member Services Manager Natasha Short Communication & Marketing Specialist
Connect with us Do we have your current contact information? Check in the SmartHub app. Click the ...(more) link. Then open Settings > Contact Methods. If Place on Do Not Call List is selected, you will not receive calls from us (even important ones about planned outages or work in your area). To make the most of your SmartHub account, go to Manage Notifications to select how we can best communicate with you. Questions? Contact us at 1-800-255-6815 or email feedback@theenergycoop.com.
The Energy Cooperative Times is the official publication of The Energy Cooperative. This magazine is a bi-monthly communication link between The Energy Cooperative and its 67,500+ members.
President’s Message
Ǫܺ¿ƂĤĤܺãĀƩī۲ܺ¦ƩīƱŔĤīŸƿܺ ܺޏŎŔīŅܺ-ǩīĝLJƿŔǣīܺ ǹȈĝīƩ
Todd Ware
At the Energy Cooperative, we are driven by our mission to provide safe, reliable, affordable energy to our members. Our employees have a strong connection and dedication to our member communities, because we live and work here, too! As the year ends, I’d like to highlight some of the valuable programs, services and benefits available to you, our members.
Operation Round Up Your participation in Operation Round Up makes a considerable difference to local schools, first responders and community organizations. By simply “rounding up” your bill, you help local organizations benefit the overall communities in which they’re located. Through members’ generous donations, the Operation Round Up Foundation has donated over $3.5 million to member communities since 2005. Members are automatically enrolled in the Operation Round Up program, however, you can opt out any time by giving us a call. It’s amazing the difference rounding up your bill makes. To see the full impact of your donation, visit myenergycoop.com/operation-roundup.
The next time you need to pay your bill, it will only take a few clicks. To access SmartHub, go to myenergycoop.com or download the app on your smartphone or tablet.
Co-op Connections The Energy Cooperative continues to re-energize our Co-op Connections program. This free, money-saving tool gives our members access to more than 24,000 local and national deals. You can save money at local restaurants, access travel deals, event tickets and more! One of the best perks of this program is the pharmacy discounts. We’d love to help you save. Simply download the Co-op Connections app to get started. You can learn more about this program at myenergycoop.com/connections. At the heart of all these programs is you – the members we are proud to serve. This holiday season, I would like to wish you and your family peace, joy and prosperity. Everyone at the Energy Cooperative looks forward to bringing you safe, reliable, affordable energy in 2022 and beyond.
Save Time with SmartHub If you haven’t already, I encourage you to give our SmartHub app a try. Through SmartHub, you can easily manage your Energy Cooperative account. Use SmartHub to pay your bill, contact a member service representative, report service interruptions and more. Making payments through SmartHub is secure, fast and easy. The first time you make a payment through the web or your mobile device, you’ll have the option to securely store your payment information for future transactions.
3
Give paperless billing a try today! SMART MANAGEMENT. SMART LIF E. SMARTHUB.
HOLIDAY SAFETY TIPS
By Connie Hogue, Director of Human Resources and Safety 4. Candles, fireplaces and space heaters
Many of us spend the holidays reconnecting with friends, traveling to see loved ones and celebrating with family. It’s important to also keep safety in mind as you trim the tree and deck the halls. Here are five simple tips to keep you and your loved ones safe this holiday season.
The National Fire Protection Association reports that one-third of home fires are started by candles and that two of every five decoration fires happen because the decorations are placed too close to a heat source. If you do use candles, keep them at least one foot away from anything that can burn. Never leave a child alone with a burning candle, and blow out candles when you leave the room. If a cozy fire is part of your holiday plans, be sure to clean the fireplace at least once a year. Never leave space Connie Hogue heaters unattended and try to avoid using them. Space heaters drive up electric bills significantly, especially if 1. Switch to LED holiday lights you are using them as a primary heating source. Be sure According to the U.S. Fire Administration, holiday lights you have working carbon monoxide detectors and smoke and decorations cause nearly 400 house fires each year. If alarms near sleeping areas. Check them regularly to ensure you haven’t already, make the switch to ENERGY STAR®- they work and change the batteries once a year. certified LED lights. They use 75% less energy than standard incandescent lights and last up to 10 times longer. 5. Decorate safely Take extra precautions to ensure indoor lights do not touch On average, there are about 200 decorating-related injuries drapes, furniture or carpeting. each day during the holiday season, with about half of the incidents involving falls. Avoid this by selecting the right 2. Prepare for holiday travel ladder for the job when hanging decorations and never nail Make sure your vehicle is ready for winter. Keep your gas or hammer into an electrical cord. Read safety labels when tank at least half full to prevent fuel lines from freezing. purchasing holiday plants and artificial trees to confirm Check your tires to make sure they are ready for ice and they’re fire resistant and not poisonous to children or pets. snow. It is also important to pack a winter emergency kit If you have a live tree, water frequently so it doesn't dry to keep in your vehicle that includes a blanket, ice scraper, out and increase the risk of fire. Place cords in low-traffic flashlight, batteries, jumper cables, first-aid kit, cell areas to prevent tripping. When possible, plug into a wall phone charger, nonperishable high-energy foods, extra outlet. If an extension cord is necessary, do not overload it. windshield wiper fluid and extra gloves.
We encourage our members to keep safety ŔŸܺŶŔŸĤܺīǣīƩǪܺĤĀǪ۸ܺ ǪܺƦLJƿƿŔŸņܺƱĀŅīƿǪܺȈƩƱƿ۲ܺ you can enjoy a safe holiday with your family and friends.
3. Give the gift of safety Avoid safety hazards by choosing age-appropriate toys for children. Make sure there are no small parts or buttons on toys for children under three to alleviate choking hazards. Gifts that may need plugged in should be given to children over 10 years old. If you give a bike or scooter as a gift, also include helmets, knee pads and safety accessories.
MYENERGYCOOP.COM
4
12 Days of Efficiency
Consider these tips when planning your holiday celebrations.
Deck the halls with LED holiday lights.
Use a timer to turn off holiday lights when sleeping.
Lower the thermostat when guests arrive.
Close the fireplace damper when a fire is not burning.
Ask Santa for a smart thermostat to save energy.
Unplug appliances and electronics when going out of town.
Gift electronics, gadgets or appliances with the ENERGY STAR ® logo.
Keep the winter chill outdoors by sealing air leaks around your home.
Open blinds and curtains during the day to let sunlight warm your home.
BUY rechargeable batteries and chargers for stocking stuffers.
When cooking, Use the oven light to check the progress of your dish.
When your holiday tree is lit, turn off lamps and enjoy the cozy ambiance.
5
1-800-255-6815
Energy Use in your home
By Gary Baker, Director of Marketing & Public Relations The U.S. Energy Information Agency lists heating, cooling, water heating, lighting and refrigeration as the top five energy users in your home. The cost to heat your home typically makes up 40% of your total energy bill. As your Energy Cooperative, we encourage you take control of your energy use. By understanding how your home Gary Baker uses energy, you can determine ways to save energy and keep more money in your wallet.
Take control of your energy use Your family’s comfort and personal preferences play a large part in your monthly energy use. It’s also influenced by the age and size of your home, your heating and cooling system and the temperature setting of your thermostat. Taking those into consideration, energy use varies widely from home to home, and what works for your neighbor may not be the best approach for you. Use the SmartHub mobile app to take a close look at your energy use. Our meters supply hourly consumption data for electric and natural gas members. This allows you to view your energy use by the hour, day, week or year on the app and understand when you use the most energy. For instance, you may notice a spike in energy use as your family prepares to leave the house each morning and when everyone returns in the evening. Also, use might trend up over the holidays when more people are in your home more often. SmartHub also charts the average temperature by day, which helps to show how temperature spikes and dips affect your energy use. The greater the difference between the inside and outside temperatures, the more energy it takes to keep your family comfortable, so you’ll see corresponding increases and decreases on your energy bills.
MYENERGYCOOP.COM
6
Let us help you Our member services team can provide insight into your energy use. Give us a call at 1-800-255-6815 or visit our website to chat with a member service representative. We’re ready to answer your questions! Sometimes, the best way for us to help you determine the cause of higher-than-expected energy use is to offer you an in-home energy audit. This analysis can identify how you use energy, determine where it’s being wasted and prioritize efficiency upgrades. Energy Advisor, Ray Crock, often helps our members uncover savings. If you can’t seem to get a handle on a high energy bill, our member services team can discuss this service with you in more detail. We encourage you to visit myenergycoop.com/save for resources and tips on lowering your energy consumption. Remember, we’re a cooperative. We were built by our members in 1936 to provide safe, reliable and affordable energy, and our mission has not changed. We want to be a trusted energy partner for all of our members. Let us know how we can help you—that’s why we’re here.
HOME APPLIANCES: THE BIGGEST ENERGY USERS Your electronics and appliances work hard. They keep you entertained while making sure your food is fresh and your clothes are clean. You appreciate all that, but you probably don’t appreciate the way they add to your monthly energy bills.
WHICH DEVICES ARE THE WORST ENERGY OFFENDERS? These are estimates. Your energy use will depend on the size of your household and habits.
OVEN
REFRIGERATOR
40” PLUS HD TV
CLOTHES DRYER
315 KWH (30 minutes a day, 180 days a year)
300 KWH (24 hours a day, 365 days a year)
100 KWH (5 hours a day, 365 days a year)
290 KWH (1 hour per day, 2 times a week)
REDUCING YOUR ENERGY USE ,.
-
.,
...............
-
.
1. RUN A FULL LOAD Wash clothes and dishes only using full loads; partial loads waste energy and water
.oil
2. PLUG SMARTER Plug electronics into ‘smart’ advanced power strip. These sense when devices are not being used and shut off power. 3. KEEP YOUR DRYER CLEAN Clean the lint filter after each dryer load; this will increase air circulation and improve dryer efficiency. 4. AIR DRY LAUNDRY Why not air dry clean clothes? It will reduce energy costs and it may help to keep clothes looking new. 5. COOK EFFICIENTLY Use your microwave to heat leftovers. These often heat food more quickly while using less energy.
CLEANER COAL
Article provided by Ohio Electric Cooperatives
Y
ears ago, if you drove past Cardinal Power Plant, Good stewards you likely saw a gray cloud emerging from the Becoming a clean plant didn’t happen overnight, but towers — that color was caused by fly ash and a Buckeye Power, Cardinal, and Ohio’s Electric Cooperatives few other various byproducts of burning coal. are dedicated to providing affordable electricity that’s Today, the billowing cloud is pure white and nearly as environmentally responsible as possible. Years of all water vapor. It’s a clearly visible indicator of the investment, monitoring, and adapting to changing investments Buckeye Power has made in emissions regulations and requirements brought Cardinal to where control equipment, making Cardinal Power Plant one of it is today and ensures that it can produce electricity for years to come. the cleanest power plants of its kind in the world. Located along the Ohio River in Brilliant, Ohio, Cardinal is Buckeye Power’s baseload source for power generation, meaning it supplies Ohio’s 25 electric cooperatives with electricity 24 hours a day, 7 days a week. It’s also a main economic driver in the region, providing more than 300 jobs. The coal-fired plant consists of three units: one owned by AEP and two owned by Buckeye Power. All are managed by Buckeye Power.
“We want this plant to survive, and we want it to remain one of the cleanest power plants in the world,” says Bethany Schunn, Cardinal Operating Company’s plant manager. “We believe we play an important role in keeping the ņƩŔĤܺƩīŭŔĀĜŭīܺĀŸĤܺīŭīĝƿƩŔĝŔƿǪܺĀǹŅƂƩĤĀĜŭī۸ܡ
Coal-fired steam generator
Selective Catalytic Reduction (SCR) system
SO3 mitigation system
NOx removed
l l Ill SO3 removed
Pulverized coal MYENERGYCOOP.COM
Electrostatic precipitator Ammonia gas injection
•••• Fly ash removed
8
t
Ammonia production system
The environmental affairs department at OEC constantly monitors and reports data to ensure that the plant complies with or even exceeds environmental standards and regulations. “We work individually and with other utilities, along with Ohio EPA, to find common-sense compliance approaches that protect the environment and are in the best interests of our members,” says Caitlin Schiebel, OEC’s director of environmental affairs.
Reducing emissions One of the first controls to be implemented on all three units at Cardinal was electrostatic precipitators, which remove the fly ash from the exhaust gas stream. Fly ash from burning coal now passes through electrically charged plates, which pull the ash particles out of the stream. When the plates are full, the fly ash is moved to a hopper at the bottom of the plate. The process removes more than 99% of the fly ash particles produced by burning coal.
Cooling water vapor plume
Flue gas water vapor plume
Catalyst layers
Flue Gas Desulfurization (FGD) absorber
Continual Emissions Monitoring System
Air heater
۩ȋŔƱܶŔŭŭLJƱƿƩĀƿŔƂŸܶŔƱܶĝƂŸĝīƦƿLJĀŭ۴ܶ©īŭĀƿŔƂŸƱŎŔƦƱܑܶܶŔŸܶƱŔǴīܶ ĀŸĤܶǣƂŭLJŶīܑܶܶŶĀǪܶŸƂƿܶĜīܶĀĝĝLJƩĀƿīŭǪܶƦƂƩƿƩĀǪīĤ۴
9
1-800-255-6815
In the early 2000s, Buckeye Power and AEP added equipment that works much the same way in which an automobile’s catalytic converter removes nitrogen oxide (NOx) from engine exhaust — thereby reducing Cardinal’s NOx emissions by about 90%. Around 2010, Cardinal began attacking another coal-burning byproduct, sulfur dioxide (SO2), which contributed to acid rain. Known as scrubbers, the system is actually a large tank containing a mixture of limestone and water, and it removes over 98% of SO2 from the plant’s emissions. “With that process, not only do we eliminate nearly all sulfur dioxide from our emissions,” Schunn says, “but we can make a little money by selling the gypsum and avoid disposing of it in our landfill.”
Mission control Gas emissions are continuously monitored by an automated mission control system, which helps ensure compliance with clean air requirements for SO2, NOx and carbon dioxide emissions. “We have systems in place that measure air emissions 24 hours a day, seven days a week, and we complete daily and weekly inspections of Cardinal’s facilities,” Schiebel says. “We submit reports on a monthly, quarterly, and annual basis that certify our compliance with regulations.” Depending on the political landscape, environmental regulations continue to get stricter, and at the same time, technology continues to improve — which combine to constantly set new benchmarks for Buckeye Power to reach. Regardless, plant operators stay transparent. “It doesn’t matter if it’s a small thing or a big environmental issue — we make sure to list everything that happens here,” says Schunn. “We share those events each month to help make ourselves even better.”
Cost of doing business Ohio electric cooperatives have invested more than $1 billion of their members’ money over the past 20 years in systems that minimize Cardinal Plant’s environmental impact. The cooperatives collaborated in the 1960s to build the plant to provide electricity to their members and have made constant, consistent investments in the years since to ensure that Cardinal can reliably provide that power in an environmentally responsible way.
10
Attention Natural Gas Members In accordance with Federal Pipeline Safety Regulations 49 CFR, Part 192.16, The Energy Cooperative is required to inform members that the member shall be responsible for their gas service lines.
What you need to know The member is responsible for the maintenance and repair of all gas piping from the gas meter to all gas appliances. The member is responsible for the repair/ replacement of the gas service line located on the member’s property from the buried curb valve to the inlet of the gas meter. Buried gas piping that is not maintained may be subject to the potential hazards of corrosion and leakage. For your safety, all buried pipe should be periodically inspected for leaks. If the buried piping is metallic, it should also be periodically inspected for corrosion. If an unsafe condition is found, the gas piping will need to be promptly repaired. When digging near buried gas piping, the piping should be located in advance and the excavation done by hand. As a reminder, any time you are excavating, OHIO811 should be called by simply dialing 811 or 1-800-362-2764 at least 48 hours prior to digging. OHIO811 will notify various utility companies to locate utilities lines in the area. Plumbing and heating contractors can assist in locating, inspecting, and repairing the member’s buried piping. The Federal Department of Transportation (DOT) requires that a DOT-qualified plumbing contractor must be used to repair or replace a member’s buried piping upstream of the meter, including the gas riser attached to the meter set. While this is not required for piping downstream of the meter, the Energy Cooperative strongly recommends a DOT-qualified plumber be used for all buried gas piping.
RISE
+30%
The U.S. Energy Information Administration (EIA) expects an increase of at least 30% in natural gas heating cost over last winter.
Increased Demand Demand for natural gas is rebounding as Americans get back to business and consumers return to pre-pandemic activities.
Weather Events The cold snap in February 2021 affected much of the country, particularly Texas, and caused disruptions to energy supplies that continue to affect energy markets.
Exports Skyrocket U.S. exports of natural gas are establishing a record high this year, a new record high anticipated for next year.
Storage Levels EIA estimates that total U.S. natural gas inventories are 5.5% below the five-year (2016–2020) average.
You can easily save energy in the winter by setting the thermostat to 68°F while you’re awake and setting it lower while you’re asleep or away from home.
1.
Clean or replace filters on furnaces once a month or as recommended.
2.
Clean warm-air registers, baseboard heaters, and radiators as needed; make sure they’re not blocked by furniture, carpeting, or drapes.
3.
During winter, keep the draperies and shades on your south-facing windows open during the day to allow the sunlight to enter your home and closed at night to reduce the chill you may feel from cold windows.
Questions about a high bill? We can help! Give us a call at 1-800-255-6815 or chat with a member service representative from myenergycoop.com.
PROPANE PRICES ARE HEATING UP
Ǫܺ¦ĀƿܺuĝGƂŸĀņŭī۲ܺâŔĝīܺ¦ƩīƱŔĤīŸƿܺ ܺޏŎŔīŅܺFŔŸĀŸĝŔĀŭܺ ǹȈĝīƩ
because of limited oil supplies from OPEC+ countries. Based on the most recent winter forecasts, it is assumed temperatures for the winter of 2021–22 will be slightly colder than last winter for the midwest and more similar to the average winter of the previous 10 years. Cold Approximately 5% of all U.S. weather can affect household heating expenditures in households heat primarily two ways. First, it raises the amount of propane required with propane. The U.S. Energy to keep a house at a specific temperature. Second, because Information Administration it raises demand and could cause supply disruptions, cold (EIA) expects the average weather can cause propane prices to rise, a development Pat McGonagle household bill for propane that can be more acute in a time of low inventories. consumers will rise this winter. The higher price follows changes to energy supply and demand patterns in Fuel expenditures for individual households are response to the COVID-19 pandemic. The EIA expects highly dependent on the size and energy efficiency of households across the United States will spend more on individual homes and their heating equipment, along energy this winter compared to the past several winters with thermostat settings, local weather conditions and because of higher energy prices, lower inventory levels market size. Visit our website myenergycoop.com/save and the assumption of a slightly colder winter compared to review our energy savings tips before the cold weather to last year. EIA defines the winter season as the period arrives and learn ways to become more energy efficient. from October through March. As we head into the winter of 2021–22, retail prices for energy are at or near multiyear highs in the United States.
Factors Affecting Propane Prices As of October 15, 2021, wholesale propane spot prices at Mont Belvieu, Texas, the main U.S. propane hub near Houston, averaged $1.45 per gallon(g) as compared to $.53/g on October 15, 2020. This represents an increase of $.92/gal (174%) year over year. Residential propane prices this winter are projected to be the highest since the winter of 2013–14 as changes in wholesale propane prices pass through relatively quickly to retail propane prices.
How we price propane
NGO Propane adheres to a detailed planning model throughout the year. The Cooperative works with two Propane inventories typically build between April and suppliers to secure both price and physical transportation October before drawing down in late-September or of the product throughout the summer months to ensure October when agricultural use of propane rises and we can meet our members needs during the upcoming temperatures begin to fall. U.S. propane inventories winter season. We continue to focus on providing at the end of September were 20% less than the five- affordable fixed-price propane with metered service. year average and 29% less than at the same time last Our metering option allows members to pay for only year. The low inventories are primarily the result of the propane they use each month and avoid costly tank increased global demand for propane, relatively flat U.S. refills. Please call our office at 1-800-255-6815 to discuss propane production and low global propane production your propane options.
MYENERGYCOOP.COM
12
Propane Safety Reminders ODOR FADE
IF YOU SMELL GAS •
•
•
•
•
•
Do not operate lights, appliances, telephones, s, or cell phones. Flames or sparks from thesee sources can trigger an explosion or a fire. utt Leave the area immediately. Get everyone out of the building or area where you suspect gass is leaking. Shut off the gas. Turn off the main gas supplyy o. valve on your propane tank, if it is safe to do so. To close the valve, turn it to the right (clockwise). e). Report the leak. From a neighbor’s home orr other nearby building away from the gas leak, k, call 911 and the Energy Cooperative right away.. Do not return to the building or area. You shouldd not return to the area until we determine that itt is safe to do so. Get your system checked. Before you attempt too use any of your propane appliances, we need too check h k the th entire enti tire re system sys y tem to ensure it is leak-free. e.
Odor fade is an unintended reduction in the concentration of the odor of propane, making it more difficult to smell. Although rare, several situations can cause odor fade: • Air, water, or rust in a propane tank or cylinder can reduce propane odor concentration. • If the propane is leaking underground, its passage through soil may reduce the smell of propane. • The propane odor may stick to the inside surfaces of gas piping and distribution systems and possibly other materials. Since there is a possibility of odor fade or problems with your sense of smell, you should respond immediately to even a faint odor of gas. IF YOU ARE CONCERNED that you or others in your home may have difficulty smelling propane, consider buying one or more propane gas detectors.
APPLIANCE SAFETY •
•
•
•
•
Properly install and maintain connectors. It is important that all appliance connectors are properly inspected, installed, and maintained by a qualified service technician. Have connectors checked when moving or replacing appliances. Connectors can wear out from too much moving, bending, or corrosion. Connectors should be checked by a qualified service technician whenever the appliance is replaced or moved from its location. Use only approved appliance connectors. Make sure that all connectors and gas piping/tubing that bring propane to your appliances are installed by a qualified service technician and approved by the American National Standards Institute (ANSI). Have older appliance connectors inspected. Over time, some types of appliance connectors can crack or break, resulting in a serious gas leak and the possibility of fire or explosion. If you have an appliance that is more than 20 years old, have a qualified service technician inspect the connectors to be sure they are safe and meet current safety-code requirements. Do not move an appliance yourself. Moving an appliance might damage the connector and create a leak.
13
1-800-255-6815
T hank You Operation Round Up Members! $51,132
The Energy Cooperative's Operation Round Up Foundation has donated more than $3.5 million to community groups and organizations through the generosity of our members rounding up their bills to the next whole dollar amount. We would like to thank our members for making an overwhelming difference in our communities through their support of the Operation Round Up program.
The Operation Round Up Foundation awarded $51,132 in October to the following community organizations: Granville Township Fire Department for a forcible entry door kit St. Vincent Haven for security cameras and equipment Johnstown-Monroe English Language Learners “Hi-Lo Books” City of Newark for pickleball courts South Zanesville Fire Department to replace fire hoses and nozzles Hospice of Knox County for positioning bed pads Science Playspace Initiative in Mount Vernon to replace tables Perry Elementary to purchase Fountas & Pinnell guided reading collections
To learn more about Operation Round Up Foundation or to apply for a grant, 14 M Y E N E R G Y C O O P . C O M visit myenergycoop.com/operation-roundup .
HOLIDAY SAFETY WORD SEARCH Remember to keep electrical safety in mind this holiday season! Read the safety tips below, then find and circle the bolded words in the puzzle.
D P D E M X D I D A N C X C X
T E C X P R T N P J M O A K C
T Y R R W K Z S G K V N W L M
X E A E W Z G P V F D B X B A
M N K I T Z P E B L T B S T Y
L H P O W A N C E B W R N K S
N S T J F T W T E A V W O R K
•Do not overload electrical outlets with too many decorations or appliances. •Make sure your Christmas tree is watered daily. •Turn off all electrical decorations before leaving home or going to sleep
L A C I R T C E L E X O I A B
W G K T V L C D L S R H T J O
V E J B V X N P Q K I O A B Y
B T X S Z W L F P H R W R C Q
H Q N L U L Z R H I B Q O M M
G W C E U M A R V Z H N C D Q
P C J Y V X H Z W W U Q E Y K
M O Q I J Y Z T F M C P D P Q
g •Never leave a candle burning if you’re not in the room. iday •Extension cords used for holiday decorations should always be inspected for damage or exposed wires. 15
1-800-255-6815
1936
8 5 YEARS OF SERVICE 2021
ENER
.
cooperative
1500 Granville Road P.O. Box 4970 Newark, Ohio 43058-4970 1.800.255.6815
myenergycoop.com
r,s-. ~V©: IrooIIl@w
Business hours The Energy Cooperative’s business hours are Monday through Friday from 7:30am to 4:30pm. We respond to outages and emergencies 24/7/365. Call if you need us. Our crews are on call and ready to respond.
Important phone numbers • • •
Member service: 1.800.255.6815. Electric outages or emergencies: 1.888.535.5732. Natural gas or propane emergency: 1.800.255.6815.
Before You Dig
PRSRT STD U.S. POSTAGE
PAID
COLUMBUS, OH PERMIT NO. 608
Safety Reminders • • •
If you smell rotten eggs or suspect a gas leak, leave the area immediately. Call 911. Then call us at 1.800.255.6815. If you see a downed power line or other electrical hazard call 911. Then call our outage line at 1.888.535.5732. Assume every downed power line is energized and dangerous. Consider any object touching lines energized as well.
'Tis the season for safety MAKE safety A PRIORITY THIS season . myenergycoop.com/holidaysafety