Installation start date: February 28th, 2025
Installation completion: March 03rd, 2025
Team size at site: 4
Average time at site: 14 hours/day
Project Execution - Key Responsibilities
▪ Understanding installation instructions
▪ Ensuring site is ready for installation
▪ Coordinating with labor for material movement
▪ Addressing any discrepancies between the furniture and site specifications on-site
CHALLENGES AND SUGGESTIONS
During the installation of the furniture at the Nespresso store, the team encountered some challenges, outlined below. The aim is to highlight these areas in order to implement corrective measures for future installations, as well as to help future installation partners anticipate and prepare for similar issues. Below is a detailed overview of the main points:
1.Product Gallery Unit (Large)
▪ The holes in the drawer unit, meant for the oak tubes, were misaligned, leading to assembly difficulties. This misalignment caused a ripple effect, impacting the shelves and other oak tube components.
Suggestion: Pre-installation or a careful mock-up at the factory could have helped identify and address these issues before arriving on-site.
2. Coffee as an Art – Back Unit (Small)
This unit was designed to fit into a niche. However, the height of the unit was exactly the same as the height of the niche, leaving no clearance. Ideally, the unit should have been at least 10mm shorter to fit properly.
▪ Plumbing points on the floor were not aligned with the points on the unit, which caused additional challenges during installation. The site supervisor should have double-checked these measurements before the installation.
CHALLENGES AND SUGGESTIONS
3. Single Operational Sleeve Wall
▪ The cubes provided were too small for the slots, both in length and depth. As a result, extra "packing" with small wooden pieces was necessary for each of the 165 slots to ensure that the cubes fit snugly and could be screwed into place.
▪ Without this "packing," the cubes would not have been stable, risking the capsules falling out.
Suggestion: To avoid similar issues in the future, the sizes of the slots and cubes should be well aligned on the drawing paper.
4. Cash Desk
▪ The cash desk, weighing over 400 kg, arrived as a single piece, making it extremely difficult to move during installation. The team had to rely entirely on manual lifting to position the desk.
Suggestion: To avoid similar issues in the future, it would be beneficial to fully understand the local site conditions. If forklifts or other heavy-lifting equipment are not available, it would be prudent to design the cash desk in at least two modular parts.
CHALLENGES AND SUGGESTIONS
5. Mismatched Packing List
▪ Some boxes did not match the packing list, which prolonged the installation process as the team had to locate and verify missing or incorrect items.
6. Unclean and Overcrowded Site
▪ The site was not adequately cleaned and was overcrowded, increasing the risk of furniture damage. Additionally, this created less-than-ideal working conditions for the installation team.
Thank You, Nespresso
We extend our sincere gratitude to Nespresso for the opportunity to collaborate on this project. It has been a privilege to bring our craftsmanship and expertise to your space. We appreciate your trust in The Closet Company and look forward to future collaborations.
