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Issue 226
CQC Backlog Raises Concerns... Over Safeguarding and Credibility
The Care Quality Commission (CQC) is under intense scrutiny after admitting a substantial backlog in addressing serious concerns raised about NHS providers. The revelation came as CQC Chief Executive Sir Julian Hartley appeared before the Health and Social Care Committee to discuss findings from last year’s scathing government-commissioned review by Dr. Penny Dash. Sir Julian Hartley and Chair Ian Dilks disclosed that the regulator is struggling
with a backlog of 5,000 unresolved notifications of concern. These include major issues flagged by providers, staff, and the public, with some cases dating back several months. The regulator processes approximately 800,000 notifications annually but has been unable to address all within the 10-day response target.
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