THE IMPACT
COMPANY BRAND GUIDE AND MARKETING RESOURCE
TABLE OF CONTENTS BRAND IDENTITY
02
Colors and Fonts Logo Professional Headshot Agent Information Business Cards
03 04,05 06 07 08
DEVELOPING YOUR BRAND
09
Biography Your Brand Marketing Plan Marketing Plan Worksheet Building Your Sphere Marketing Tips
10 11 12,13 14,15,16 17 18
CUSTOMER RELATIONSHIP MANAGEMENT
19
TRIBUS Personal Website Email Tips
20 21 22
SIGNATURE MARKETING
23
Photography & Video Direct Mail & Property Brochures Listing Presentation Company Brochure Paid Digital Advertising Agent Icon LoLo Social Media Digest Auto FLOW Emails
24 25 26 27 28 29 30 31 32 33
SOCIAL MEDIA TIPS Platforms Video Best Practices Copy
34 35
AFFILIATE COMPANIES
39
Leading RE Luxury International Portfolio Family of Companies
40 41 42,43,44
36,37 38
Terrie O'Connor Realtors
BRAND IDENTITY
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COLORS & FONTS For brand recognition, only colors and fonts from this palette may be used in marketing materials.
COLORS GREEN
RED
GREY
CREAM
#006854
#A6192C
#FEFEFE
#F2EABC
LT GREEN
WHITE
LT GREY
LT CREAM
#007C66
#FEFEFE
#E8E8E8
#FFFFDF
FONTS Small: Arial Arial (11pt)
Arial (18pt) Script: Edwardian Script ITC
Edwardian Script ITC (24pt)
Edwardian Script ITC (36pt)
Large: Libre Baskerville
Libre Baskerville (24pt)
Libre Baskerville (36pt)
Sophisticated look: Marcellus Marcellus (11pt)
Marcellus (18pt) Terrie O'Connor Realtors | 03
LOGO For brand recognition, all current logos must be used. Logos may not be modified beyond the versions here. A logo must be used in all situations. In addition, we are proud members of Leading Real Estate Companies of the World® and Luxury Portfolio International®. Please include our affiliates’ logos on all materials.
OUR LOGO
*Use for New York only
*Use for New York only
AFFILIATE LOGOS
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LOGO When using the logo, keep contrast, visibility and readability in mind. Logos should always be larger than your name and/or your personal logo.
USAGE EXAMPLES Graphics with a light background use the color, black or grey logo.
Use the white logo on graphics with a medium to dark background.
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PROFESSIONAL HEADSHOT Professional headshots are required. A neutral background is preferred. A transparent background version will also be applied to your headshot for corporate use. The corporate office retains a library of all headshots. Administrators have access to the database and all agents can access headshots through TRIBUS. Professional headshots are required for use on the company website, print and digital advertising and business cards. Required Specifications: > 1000px wide 2:3 aspect ratio
Original Almost 3:4 Distant crop
Cropped Precise 2:3 Close crop
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Centered on curvature of head, not face. Midpoint of the image between mouth and chin
Circle crops become easy
AGENT INFORMATION To stay out of real estate jail, you must include the proper information on all marketing materials.
DIRECT MAIL, EMAIL SIGNATURES & PAID ADVERTISING TOCR logo Realtor® and Fair Housing logos As licensed name Level of licensure Office address Cell phone and office phone (must identify which is which) Email address Website *Your name and/or personal logo must always be smaller than the TOCR logo*
SOCIAL MEDIA & VIDEO Agent business profiles MUST be complete and include the following: As licensed name Level of licensure Office address Cell phone and office phone (must identify which is which) Email address Custom content created by TOCR must include the following: As licensed name Level of licensure Cell phone and office phone (must identify which is which) Email address *Your name and/or personal logo must always be smaller than the TOCR logo*
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BUSINESS CARDS For brand recognition and compliance, all business cards are ordered through the office administrators using the company provided template. The business cards must include a professional headshot and all proper agent information. We also offer a digital version that can be downloaded and applied to your email and text signatures. This is located on the Intranet in the media center.
PRINTED VERSION
to.cr/mtaeschler
DIGITAL VERSION
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DEVELOPING YOUR BRAND
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BIOGRAPHY A biography helps establish credibility and trust with potential clients and helps differentiate you from other agents in a competitive market. It is an important part of marketing yourself.
STEP BY STEP: Step 1: Begin your bio with a strong and memorable opening sentence. Capture the readers’ attention, and focus on what makes you stand out. Step 2: Highlight your expertise. Share your credentials, expertise, certifications, awards and recognitions that you have received. Step 3: Tell your story. Tell the personal story about what motivates you to be a real estate agent. Build a deeper connection with your sphere so that they understand why you're passionate about what you do. Step 4: Emphasize your customer service skills. Highlight how you prioritize your clients’ needs and provide exceptional service throughout the entire home buying/selling process. Step 5: Include a call to action. Wrap up by encouraging potential clients to get in touch with you. Include your contact information, inviting them to call, text or email you for more information.
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YOUR BRAND Developing a strong brand is crucial for you to stand out in this industry. A well-defined brand builds trust with potential clients and differentiates you from your competitors.
DEFINE YOUR VALUE PROPOSITION Your value proposition is the core benefit you offer to your clients. It should be clear, concise, and differentiate you from your competitors: specializing in a specific type of property, offering personalized service, providing expertise in a particular location, or leveraging technology and marketing strategies. What defines you and your business?
CHOOSE BRAND ELEMENTS Your elements should include our logo, color scheme and fonts. These should be consistent across all of your marketing materials to help build a strong brand identity.
DEVELOP YOUR VOICE Your brand voice is the tone and style you present in your marketing materials, website and on social media. If you specialize in luxury, then your voice should be sophisticated and professional. If you specialize in assisting first-time home buyers, then your voice should be approachable and friendly. What is your voice?
USE YOUR BRAND IN YOUR MARKETING AND DEVELOP AN ONLINE PRESENCE Your brand should be prominent in all of your marketing and advertising materials. Online presence is a key component of your brand. Be active on social media. Terrie O'Connor Realtors | 11
MARKETING PLAN DEFINE YOUR GOALS Marketing goals are specific objectives defined in a marketing plan. Goals of a real estate agent could be: Create awareness Build a reputation Show how you can help Convert contacts into clients Deliver better service to more people Make your life easier with automation Remain in touch with past clients and keep them in the loop
IDENTIFY TARGET AUDIENCE Learn everything you can about your target audience. What are their interests? What do they want to know about buying or selling? What sites or services would they be interested in? Think about your audience and create a list of potential traits and interests.
RESEARCH COMPETITION Understand who the competition is and what they’re doing well (and not so well). Find out what they’re sharing and what other people are saying about them. Think about how your social media presence compares to the competition. Once you collect that information, you’ll be ready to start thinking about ways to build your brand on social media.
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DETERMINE MARKETING CHANNELS Social media, email marketing, mailers and paid advertising are all marketing channels to consider. Identify the channels that are most effective in reaching your prospects. Determine the types of content that your audience will engage with. Allocate your resources across different channels based on the effectiveness and your budget.
CREATE A MARKETING CALENDAR Plan the marketing efforts you will execute. Make a timeline, and schedule each marketing effort and give yourself deadlines. Determine the resources you will need to complete each project.
SET A BUDGET Determine your total marketing budget and consider the resources you will be utilizing to achieve your goals. Allocate your budget across the different marketing channels, and prioritize the ones that are most effective in reaching your target audience. Determine your return on investment by tracking each marketing effort to evaluate its effectiveness in your marketing strategy.
ANALYZE YOUR RESULTS Identify the key performance indicators (KPI’s) that will help you determine the success of your marketing strategy. Measure and analyze your results weekly, monthly or quarterly. Adjust your strategy based off of your findings.
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MARKETING PLAN WORKSHEET Use the following worksheet to create your marketing plan.
DEFINE YOUR GOALS
IDENTIFY YOUR TARGET AUDIENCE
RESEARCH THE COMPETITION
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DEVELOP YOUR BRAND MESSAGE
IDENTIFY MARKETING CHANNELS
CREATE A MARKETING CALENDAR
SET A BUDGET
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ANALYZE YOUR RESULTS
ADJUSTMENTS TO STRATEGY (AFTER ANALYZING)
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BUILDING YOUR SPHERE As a real estate agent, it is important to get involved in the community. Networking and building relationships is the key to establishing yourself as a trusted real estate advisor and generating new business and referrals.
JOIN GROUPS Join a local chamber of commerce or different groups within the community. Attend meetings and events. This will help with building relationships which lead to new business and referrals.
VOLUNTEER OR ORGANIZE A DONATION DRIVE The Grace Foundation of Terrie O’Connor Real Estate Companies supports local food banks and charities that ensure members of our community receive the help they need. We are a company that believes in the rewards of giving back. Whether it’s a food bank or a town event, there is always something happening in the community that needs volunteers. It will give you the opportunity to meet others and give back at the same time.
ATTEND TOWN MEETINGS These meetings are a great way for you to learn about what’s going on in the community where you live and work. You will stay informed about issues that could impact your business and your clients.
SPONSORSHIPS Supporting local events, organizations and sports teams sponsorships can help promote your business, your brand and build name recognition. This helps you develop trust within the community.
HOST EVENTS By hosting an event, you will meet new people in the community and showcase your business.
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MARKETING TIPS It is important to develop a strategy for marketing properties effectively.
MULTI-CHANNEL MARKETING PLAN Your plan should include a mix of multi-channel marketing: Digital Advertising Email Marketing Social Media Marketing Direct Mail Marketing Print Advertising Open House/Broker Tour
TARGET AUDIENCE By understanding your target market, you can customize your marketing messages and strategies to appeal to their interests and needs.
USE SOCIAL MEDIA Spread the word. Social media is a powerful tool to generate interest. Blast the property across all platforms in several different formats (graphics, videos, virtual tours, etc.).
HOST BROKER TOURS, OPEN HOUSES OR EXCLUSIVE EVENTS Whether it is open houses, private showings or events it is important to make the property available to view. Create a buzz: “This is a MUST see property”. When marketing a property, it’s vital to expose it to the widest audience. Invite Realtors to preview the property during an exclusive Broker Tour. Circle prospect inviting neighbors to preview the property at a neighboronly open house. Consider a Saturday or evening twilight open house.
LEVERAGE YOUR SPHERE Personal relationships and word of mouth can be powerful. Spread the word and encourage others to share. Leverage all of your contacts, especially the real estate community.
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CUSTOMER RELATIONSHIP MANAGEMENT
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TRIBUS TRIBUS is our customer relationship management tool. This technology helps manage and support client relationships. It will help build and grow your business by staying in FLOW with your sphere of influence.
FEATURES INCLUDE CRM Client Portal Access Landing Pages Lender Accounts Social Profiles Task Management Client Timeline View Tag Highlights
IDX Enhanced Listings Collaborative Search Listing Syndication Maps, Satellite Commute Times Real Estate Listing Stats Signature Listing Alerts
EMAIL MARKETING Blast Email Drip Email Branded HTML Messages Email Templates Email Marketing Stats Market Insights
INTRANET Calendar Chat & News Resource Center
CONCIERGE SUPPORT Chat Support Phone Support Email Support Extended Hours Proactive Support
AGENT AND TEAM WEBSITES PROPERTY MARKETING, COACHING & MORE
We provide cutting edge technology, coupled with unparalleled training and support, with our agents’ success our top priority.
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PERSONAL WEBSITE Through TRIBUS, all agents receive customizable websites. This includes support, hosting, backups and all maintenance to keep the website running smoothly. Websites can be customized for each agent. Agents can easily make the site on their own. You can change imagery, colors, contact information and more. You can also add your own content and even begin your own blog, where you can post directly via an app from your smartphone. All leads generated on the agent or team sites are sent directly to that agent or team. The TRIBUS concierge support can help to get agents on-boarded and will assist with help when needed. The client care team is available via phone, chat, and email 11 hours per day.
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EMAIL TIPS BUILD YOUR DATABASE It is important to build your sphere of influence and put all your contacts into your database in TRIBUS. Start by collecting all the information of all the people you know--email address, phone numbers, mailing addresses. Then, enter them into your TRIBUS lead database.
STAY IN FLOW Sign your leads up for all company provided monthly emails. These include Just Listed, Open House, The TOCR Insider Newsletter and E-greeting card emails. This will ensure that you are in FLOW with them a few times a month. In addition to company provided emails, you should create your own email campaigns. The design studio in TRIBUS is a great tool to design and create custom email and drip campaigns for your leads.
BE CLEAR AND GRAB ATTENTION The subject line is the first thing a potential lead will see, so make it enticing. Personalize your emails with the leads’ name to create a connection.
USE VISUALS Use high quality graphics, infographics, property photos and video. Include a short description with a clear call to action. Include links to your listing, social media accounts and website. This will help your leads engage with your business in other areas.
MEASURE YOUR RESULTS Be sure to track the open and click-through rate. Analyze what type of emails are getting the most engagement.
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SIGNATURE MARKETING Terrie O'Connor Realtors | 23
PHOTOGRAPHY Our in-house professional photographer produces high quality images of every property. This includes floor plans, Zillow 3D tours, drone photography and videography.
STILL PHOTOGRAPHY Professional photography taken by our in-house photographer and assembled and edited by our photography department.
ZILLOW 3D TOUR AND FLOOR PLANS The 3D tour gives the viewer an immersive experience of the property. This includes floorplans and provides a boost for the property on Zillow.com.
MATTERPORT 3D VIRTUAL TOUR 360° virtual tours that come with additional marketing such as social media video, branded floor plans and QR code linked to tour.
DRONE PHOTOGRAPHY Aerial photography.
VIDEOGRAPHY Guided agent video tours are offered by the marketing department at an additional cost.
LISTING VIDEO A branded listing video is created for every property.
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DIRECT MAIL & PROPERTY BROCHURES Just Listed and Just Sold Postcards are offered through Quantum. With every listing, the company sends 100 Just Listed postcards and 100 Just Sold postcards to your sphere of influence or 100 properties surrounding the listing. Property brochures are company provided, full color, professionally designed brochures featuring signature photography.
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LISTING PRESENTATION The marketing presentation is provided for agents to include with the listing packet and CMA. The brochure presents the Terrie O’Connor Realtors Signature Marketing Program, town specific information, and all the benefits of working with a Terrie O’Connor Realtors listing agent.
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COMPANY BROCHURE The company brochure is a professionally designed marketing asset that provides an overview of Terrie O’Connor Realtors and its family of companies.
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PAID DIGITAL ADVERTISING Our company's in-house marketing department generates content daily for our agents and their clients. Targeted digital advertising ensures maximum exposure for both agents and their listings, while generating a continuous stream of new business leads. All properties are promoted through targeted social media marketing and boosted through paid digital advertising.
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AGENT ICON Whether you are walking into a listing presentation, showcasing a new listing or thanking your wonderful clients, Agent Icon can be used to create custom social media posts. Simply text or email a photo, and within seconds, a link will appear with 50+ social media post options. Text or email a photo to: 201-479-9532 tocr@myagenticon.com Create a new contact in your cell phone called Agent Icon. Add both the email address and phone number. That way, you can easily access Agent Icon when you want to create a social media post on the go!
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LOLO GIFTS LOLO Gifts is a relationship retention tool. With a subscription, you can send monthly gifts to your sphere. LoLo is automated, personal, meaningful, cost effective, measurable and local. LoLo only works with independently owned vendors which supports the local economy and culture. Stay top of mind with a monthly touchpoint.
Andrew, here’s a gift for you!
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SOCIAL MEDIA DIGEST Our company's in-house marketing department curates weekly social media content for our agents to use on their personal and business social media pages. Each week, agents have the opportunity to pick content from our Social Media Digest Library which is located on TRIBUS. The content includes graphics, reels, market updates, TOCR campaigns, co-branded Leading RE and Luxury Portfolio International graphics, industry related articles, and TOCR blog content. It’s as simple as download and post, keeping your social media pages active with relevant content.
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AUTO FLOW EMAILS Our company's in-house marketing department creates monthly touchpoint emails. This content easily keeps you in FLOW and gives you additional exposure to your sphere. These emails include newest listings, open houses, market insights, real estate tips, TOCR campaigns and insider recommendations. Be sure to opt-in to auto FLOW emails for your sphere.
TOCR INSIDER
NEW LISTINGS
OPEN HOUSES
TOCR CAMPAIGNS
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E-GREETINGS
SOCIAL MEDIA TIPS
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PLATFORMS
WHAT YOU NEED TO KNOW Choose the platforms that suit you and your business best and be really good at it. Once you become an expert on one platform, you can consider adding another. Remember that your decision should align with your strategy and where your audience is most active. It’s about making each interaction count. Deliver value, engage authentically, and build relationships. It’s not the platform that makes the brand; it’s the brand that makes the platform shine. FACEBOOK Photos, video, reels, articles/blog posts, stories, go live INSTAGRAM Reels, carousels, photo, stories, go live LINKEDIN Photos, video, articles/blog posts TIKTOK Short, creative and engaging videos. Recreate popular trending content. X (TWITTER) Short, text based updates, news or announcements, thoughts. Topics to start conversations. Video, images and/or text only. THREADS Short, text based updates, news or announcements, thoughts. Topics to start conversations. Video, images and/or text only.
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VIDEO
Make video a priority. There was a time when video was optional, but those days are long gone. REACHES A WIDER AUDIENCE One of the most significant benefits of Reels is the ability to reach a wider audience. When you create a Reel, it appears in a dedicated section where users can discover and engage with new content. DRIVES TRAFFIC Reels are a great way to drive traffic to your profile. When someone discovers a Reel they like, they may be more likely to check out the rest of your content. This can lead to an increase in followers and engagement on your profile. PROMOTES YOUR BUSINESS & BRAND AWARENESS It's crucial to have a presence on Instagram or Facebook because it can lead to new audiences...and it's free. Reels are set to music, so you can easily create catchy and memorable content that is easy for users to share. USE HASHTAGS Create large communities with similar interests by using hashtags. Hashtags are a way to organize specific videos into niche categories that will be appreciated by an audience that actively searches for them. For example; real estate agents who use #LuxuryRealEstate have a higher chance of exposing their video to high net worth individuals who follow luxury real estate content. This will lead to increased engagement and more likes, shares and views of your video. TIP Explore the Reels section of your Instagram or Facebook. Adapt the trending Reel designs plus the audio/music, adding your own content and creativity. These “Trending Reels” have huge audiences. They bring together communities with matching interests. Let the algorithm work for you. TOCR HASHTAGS #TerrieOConnorRealtors #WeAreTOCR
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BEST PRACTICES
BECOME A PRIVATE-I Search for clues on social media of life events that lead to real estate needs: youngest child graduating high school, pregnancy, retirement, aging parent moving in, marriage, divorce, death. Be active on social media. Engage with your followers’ and friends’ posts. Respond to all comments. RULE OF THIRDS When sharing content…. ⅓ about your business ⅓ sharing industry statistics and news ⅓ personal KNOW WHAT WORKS Use video, high quality images and visually appealing content. Use short copy. Create content that your followers actually want to see. Put yourself in their shoes. Share yourself–be approachable and relatable. People want to know who you are. SCHEDULE IN ADVANCE Use Meta’s Business Suite. Plan out and schedule content for the entire week. You can schedule up to a month’s worth of content in advance. CONTENT CREATION TOOLS TRIBUS, Canva, Agent Icon, CapCut, Instagram, TikTok
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BEST PRACTICES
CONTENT IDEAS LOCAL SPOTLIGHT/HIGHLIGHT Showcase local spots. Be a local expert. Make it part of your brand. Share things you love and enjoy–coffee, beauty, outdoors, food, etc. TIPS, Q&A, MYTH BUSTING Make it relevant for your target audience. Show them you have the answers and can solve problems. PERSONAL EXPERIENCE This can help to build connections and trust. Share your personal journey and excite people who want to be part of or follow your journey/story. CLIENT SUCCESS STORIES Share the happy stories! YOU, FAMILY, FRIENDS Share yourself. Show that you are approachable and relatable. TIPS Show your face Use hashtags Share others’ content Quality over quantity of posts Be responsive and comment on others’ content to create meaningful interactions Utilize stories and Reels Repurpose good content Provide a variety of content Be a “Super Fan” of others and they will become a “Super Fan” of yours
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COPY
WRITING COPY As a real estate agent, social media can be a powerful tool to reach potential clients and build your brand. KEEP IT SHORT AND TO THE POINT Social media users have a limited attention span. Keep your posts short and sweet. Convey your message in a sentence or two. USE VISUALLY APPEALING CONTENT Visuals are the best way to grab someone’s attention on social media. Make your post stand out by using high quality photos and videos. USE HASHTAGS Hashtags can increase the visibility of your posts by making them more discoverable and reaching a wider audience than just your sphere. Look for hashtags that have a big following. ADD VALUE Share helpful tips or provide insights into the real estate market. Create a learning experience. Provide something of value. BE AUTHENTIC Show your personality and share your experience. Be YOU.
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AFFILIATE COMPANIES
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LEADING REAL ESTATE COMPANIES OF THE WORLD® We are proud members of Leading Real Estate Companies of the World® , an invitation only network of leading independent real estate brokerages across the U.S. and representing more than 70 countries worldwide. This exclusive membership allows Terrie O’Connor Realtors to provide global marketing for its client portfolio and enables TOCR to help clients wherever in the world they relocate.
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LUXURY PORTFOLIO INTERNATIONAL® Luxury Portfolio, Leading RE’s luxury property marketing division, showcases our most extraordinary properties online at luxuryportfolio.com and mansionglobal.com, as well as syndications with WSJ.com, Financial Times (ft.com), and global digital publications. Exceptional properties may be featured in the Luxury Portfolio International magazine, distributed to high net worth consumers around the world. As members, we deliver access, insights and sophisticated guidance to discerning clients around the world. We have a direct relationship with the very best independent property brokerages and the most well connected and successful top agents in cities around the globe. This connection sets us apart, enhancing our ability to market and sell luxury homes worldwide.
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FAMILY OF COMPANIES We are a family of trusted advisors. Our hallmark customer service, industry knowledge and market expertise is the foundation of your real estate success.
NORTHERN NEW JERSEY TITLE (NNJT) Every Home Deserves Protection. Northern New Jersey Title is your first option when it comes to protecting your future home. As a locally and independently owned company, we are part of your community. We understand the needs of our customers. As your partner, we guide you through every step of the transaction with transparency and professionalism. NNJT's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. Northern New Jersey Title LLC 300E Lake Street, Ramsey, NJ 07446 201.729.4054 closing@northernnjtitle.com
UNIVERSAL FINANCIAL MORTGAGE GROUP (UFMG) Universal Financial Mortgage Group (UFMG) prides itself on providing customers with the lowest rate available in the industry, backed by honest, guaranteed in-writing lockin agreements. This is the way mortgages should be. No baiting and switching, no gimmicks, simply the best rates you will find anywhere in the nation. Buying a home for the first time can be intimidating, but you are in good hands with UFMG. We have been in business for over 30 years and our loan officers are some of the most experienced in the industry. They have an average tenure of over ten years and have the knowledge to place you with the correct loan program to fit your needs. Universal Financial Mortgage Group (Company NMLS 2388823) Direct: 862.259.3162 | Office: 862.259.3100 300E Lake Street, Ramsey, NJ 07446 universalfinancialmortgage.com
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FAMILY OF COMPANIES TERRIE O’CONNOR REALTORS PROPERTY MANAGEMENT DIVISION (TOCR/PM) Terrie O’Connor Realtors’ Property Management Division (TOCR/PM) provides property management services for single family homes of transferring or temporarily relocated employees and executives, as well as for commercial properties, condominium developments and apartment buildings. TOCR/PM provides round the clock property oversight seven days a week. Our mission is to maximize investor income by applying exceptional real estate property management skills and ensure tenant satisfaction with exceptional service and property maintenance. With Terrie O’Connor Realtors Property Management, your property is our priority. TOCR/PM 300G Lake Street, Ramsey, NJ 07446 732-992-4900 propmgmt@terrieoconnor.com
TERRIE O’CONNOR COMMERCIAL The experienced sales associates of Terrie O’Connor Commercial can assist our commercial clients with the purchase, sale or leasing of: Industrial space Office buildings or complexes Retail space Apartment complexes Restaurants Raw land Mixed use Each commercial specialist takes great care to understand our client’s individual business needs and offer unique, customized solutions. As experienced professionals, they take pride in staying current on a market conditions to ensure any project is successful – from industry and market trends to regulatory issues. Terrie O’Connor Commercial 300G Lake Street, Ramsey, NJ 07446 201.251.2510 commercial@tocr.com
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FAMILY OF COMPANIES CORPORATE RELOCATION Terrie O’Connor Realtors offers a full range of relocation services for corporate clients and their transferring executives, including: Broker Price Opinions Short Sale Assistance Home Staging Property Management Destination Services Home Marketing Services Area Tours Home Purchasing Services Rental Assistance Short Term Corporate Housing Senior Services Worldwide ERC TOCR Relocation 300G Lake Street, Ramsey, NJ 07446 201.786.9055 Relo@tocr.com
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