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Essentials of Systems Analysis and Design, 6th edition by Joseph S Valacich Test Bank

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Type:

Test Bank

Essentials of Systems Analysis Resource: and Design Edition:

6th Edition

Author(s):

Joseph S. Valacich Joey George Jeffrey Hoffer


Essentials of Systems Analysis and Design, 6e (Valacich) Chapter 1 The Systems Development Environment 1) The end user is not the person in the organization most involved in the systems analysis and design process. Answer: TRUE Explanation: The Systems Analyst is the person in the organization most involved with the systems analysis and design process. L.O.: 1.2 Describe the role of the systems analyst in information systems development CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Information Technology 2) Systems analysis is the second phase of the systems development life cycle. Answer: TRUE Explanation: There are four key SDLC stages discussed in this book: 1. Planning and selection. 2. Analysis 3. Design 4. Implementation and operation L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge 3) The main goal of systems analysis and design is to improve organizational systems, typically through applying software that can help employees accomplish key business tasks more easily and efficiently. Answer: TRUE Explanation: Information systems analysis and design methods are employed by many companies to create and maintain basic information systems. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Application of Knowledge 4) Application software is also called a system. Answer: TRUE Explanation: Application software often is simply referred to as a system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge

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5) An information system does not include hardware and systems software. Answer: FALSE Explanation: The hardware and systems software are an integral part of the information system, since they are both needed in order for the system to operate at all. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge 6) Methodologies are a sequence of step-by-step approaches that help to develop the information system. Answer: TRUE Explanation: Methodologies are widely used to provide a framework for developing a system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge 7) All methodologies incorporate only one development technique. Answer: FALSE Explanation: Most methodologies incorporate several different development techniques, such as direct observation. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge 8) Techniques generally only provide support for one task. Answer: FALSE Explanation: Techniques provide support for a wide range of tasks, including conducting interviews, planning and managing activities. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge 9) Techniques are processes that you, as an analyst, will follow to help ensure that your work is well thought-out, complete, and comprehensible to others on your project team. Answer: TRUE Explanation: Techniques are processes that provide support for a wide range of tasks and assist in the SDLC. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge

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10) CASE is an example of a tool. Answer: TRUE Explanation: Tools are computer programs that make it easy to use specific techniques. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 11) A system is an interrelated set of business procedures used by one business unit, working together for a purpose. Answer: TRUE Explanation: A system is a group of business procedures which are used for a business function. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 12) A component is the line that marks the inside or outside of a system. Answer: FALSE Explanation: A component is an irreducible part or aggregation of parts that makes up a system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge 13) A boundary often is called a subsystem. Answer: FALSE Explanation: A boundary is the line that marks the inside or outside of a system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge 14) Components are most likely interrelated. Answer: TRUE Explanation: Components are interrelated since the function of one part can be tied to the function of another. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge

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15) A boundary marks the inside and outside of a system and sets the system apart from its environment. Answer: TRUE Explanation: A system boundary contains all components of a system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge 16) The overall goal of an information system is called its meaning. Answer: FALSE Explanation: The purpose of an information system is its overall goal. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 17) A system exists within an environment, which consists of everything outside of the system. Answer: TRUE Explanation: An environment consists of all external entities that could interact with the system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 18) Components are parts, or an aggregation of parts of the system. Answer: TRUE Explanation: Components are an irreducible part of the system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 19) A boundary is the point of contact where a system meets its environment or where subsystems meet each other. Answer: FALSE Explanation: A boundary is the line that marks the inside and outside of a system and sets it apart from its environment. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Information Technology

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20) Systems analysts are key to the systems development process. Answer: TRUE Explanation: A systems analyst is responsible within an organization for the design and analysis of an information system. L.O.: 1.2 Describe the role of the systems analyst in information systems development CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Application of Knowledge, Information Technology 21) A systems development methodology is a standard process followed in an organization to conduct all the steps necessary to analyze, design, implement, and maintain information systems. Answer: TRUE Explanation: Organizations use a standard set of steps, called a systems development methodology, to develop and support their information systems. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Application of Knowledge, Information Technology 22) A systems development technique is the series of steps used to mark the phases of development for an information system. Answer: FALSE Explanation: Organizations use a standard set of steps, called a systems development methodology, to develop and support their information systems. L.O.: 1.1 Describe information systems analysis and design. CLLO: Compare and contrast different methods for developing information systems Classification: Concept AACSB: Information Technology 23) The systems development life cycle is a sequentially ordered set of phases. Answer: FALSE Explanation: The SDLC is meant to be adapted for the needs of each organization, even though at first glance it appears to be sequential. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Compare and contrast different methods for developing information systems, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology

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24) The phases of the systems development life cycle are circular in nature. Answer: TRUE Explanation: The SDLC is meant to be adapted for the needs of each organization, even though at first glance it appears to be sequential. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Compare and contrast different methods for developing information systems, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology 25) In the systems development life cycle, it is possible to complete some activities in one phase in parallel with some activities of another phase. Answer: TRUE Explanation: In the systems development life cycle, it is also possible to complete some activities in one phase in parallel with some activities of another phase. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Compare and contrast different methods for developing information systems, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology 26) Sometimes the systems development life cycle (SDLC) is iterative. Answer: TRUE Explanation: Sometimes, phases are repeated until an acceptable system is found. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Compare and contrast different methods for developing information systems, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology 27) The second task in systems analysis is to investigate the system and determine the proposed system's scope. Answer: FALSE Explanation: The second phase is systems analysis, where the current system is studied and alternates are proposed. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology

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28) Logical design is tied to a specific hardware and software platform. Answer: FALSE Explanation: Logical design is not tied to a specific hardware platform. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Synthesis AACSB: Information Technology, Application of Knowledge 29) During logical design, the analyst team decides which programming languages the computer instructions should be written in, which database systems and file structures will be used for the data, and which hardware platform, operating system, and network environment the system will run under. Answer: FALSE Explanation: During the systems implementation and operation phase the team decides upon programming language, databases, file structure, etc. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Application AACSB: Application of Knowledge 30) Involving the user in analysis and design is a key advantage to the prototyping technique. Answer: TRUE Explanation: When prototyping, the analyst always works with the end users. L.O.: 1.4 List alternatives to the systems development life cycle, including a description of the role of computer-aided software engineering (CASE) tools in systems development. CLLO: Compare and contrast different methods for developing information systems Classification: Application AACSB: Information Technology, Application of Knowledge 31) A key principle of the Agile Methodologies is a clear focus on people rather than roles. Answer: TRUE Explanation: Agile involves short, iterative cycles and focuses on people. L.O.: 1.4 List alternatives to the systems development life cycle, including a description of the role of computer-aided software engineering (CASE) tools in systems development. CLLO: Compare and contrast different methods for developing information systems Classification: Application AACSB: Information Technology, Application of Knowledge

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32) An information system interacts with its environment by: A) processing data. B) receiving data. C) XML protocols. D) systems analysts. E) sending data. Answer: B Explanation: B) An information system interacts with its environment by receiving data and information. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge, Information Technology 33) A system is separated from other systems by a(n): A) interface. B) barrier. C) boundary. D) border. E) cross-platform. Answer: A Explanation: A) An interface is a point of contact where a system meets its environment or where subsystems meet each other. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge, Information Technology 34) A system's capacity can be viewed as a(n): A) system benefit. B) on-going issue. C) system constraint. D) liability. E) cost center. Answer: C Explanation: C) A constraint is a limit to what a system can do. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge, Information Technology

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35) Breaking a system down into its smaller components is called: A) cohesion. B) modularity. C) exertion. D) coupling. E) decompressing. Answer: B Explanation: B) Modularity is the process of dividing a system into smaller chunks. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge, Information Technology 36) ________ results in smaller and less complex systems that are easier to understand than larger, complicated systems. A) Cohesion B) Compaction C) Modularity D) Chopping E) Reduction Answer: C Explanation: C) Modularity results in smaller and less complex systems. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge, Information Technology 37) A direct result of decomposition is: A) composition. B) cohesion. C) adherence. D) divergence. E) modularity. Answer: E Explanation: E) Modularity divides a system up into smaller chunks. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge, Information Technology

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38) The extent to which subsystems depend on each other is called: A) cohesion. B) coupling. C) inheritance. D) morphism. E) dependence. Answer: B Explanation: B) Coupling is the extent to which subsystems depend on each other. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge, Information Technology 39) A(n) ________ is conducted before the second phase of the SDLC to determine the economic and organizational impact of the system. A) feasibility study B) essential study C) scheduling study D) planning session E) project discussion Answer: A Explanation: A) The feasibility study is part of the system planning phase, where an organization determines whether resources should be devoted to the development or enhancement of each information system being considered. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology 40) The output of the systems planning and selection phase is: A) a description of the alternative solution recommended by the analysis team. B) a detailed project proposal. C) a basic project plan. D) a baseline project plan. E) a cost benefit analysis. Answer: D Explanation: D) The output is the baseline project plan. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology

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41) The final phase of the SDLC is: A) systems implementation and operation. B) systems analysis. C) systems planning. D) systems design. E) database design. Answer: A Explanation: A) The final phase consists of deciding upon implementation details. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Application AACSB: Application of Knowledge 42) During ________, the new system becomes part of the daily activities of the organization. A) organization B) planning C) implementation D) budgeting E) installation Answer: E Explanation: E) The installation phase includes making the new system become part of the daily activities of the organization. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Application AACSB: Application of Knowledge 43) During ________, programmers make the changes that users ask for and modify the system to reflect changing business conditions. A) operation B) planning C) coding D) cutover E) development Answer: A Explanation: A) As a result of users testing the system, programmers make any required changes. L.O.: 1.3 Describe the information systems development life cycle (SDLC). CLLO: Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology

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44) A structured process in which users, managers, and analysts work together for several days in a series of intensive meetings to specify or review system requirements is called: A) rapid application development (RAD). B) joint application design (JAD). C) participatory design. D) whiteboarding. E) prototyping. Answer: B Explanation: B) JAD involves working as a group with all levels of users. L.O.: 1.4 List alternatives to the systems development life cycle, including a description of the role of computer-aided software engineering (CASE) tools in systems development. CLLO: Compare and contrast different methods for developing information systems Classification: Application AACSB: Information Technology, Application of Knowledge 45) The organizational role most responsible for the analysis and design of information systems best describes a: A) business manager. B) systems analyst. C) chief information officer. D) database analyst. E) network administrator. Answer: B Explanation: B) The systems analyst enjoys a rich career being the most involved person in the organization with the design of new systems. L.O.: 1.2 Describe the role of the systems analyst in information systems development CLLO: Discuss the role of information systems in supporting business processes Classification: Application AACSB: Information Technology, Application of Knowledge 46) The information system includes all of the following EXCEPT: A) hardware.and software. B) training materials. C) people who use the software. D) capital investment. E) controls. Answer: D Explanation: D) An information system does not consist of the expenditure put into developing the system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Information Technology, Application of Knowledge

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47) The process of developing and maintaining an information system best describes: A) joint application design. B) prototyping. C) information systems analysis and design. D) information technology infrastructure development. E) systems implementation. Answer: C Explanation: C) The only logical choice is C, since joint application design and prototyping are part of an alternative methodology, systems implementation is only part of the SDLC and infrastructure development is not discussed. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology, Application of Knowledge 48) Software designed to support the payroll function would best be classified as: A) application software. B) system software. C) design software. D) analysis software. E) a decision support system. Answer: A Explanation: A) Application software is software designed to support users and process data in an organization. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology, Application of Knowledge 49) An information system includes each of the following EXCEPT: A) application software. B) culture. C) documentation and training materials. D) specific job roles associated with the overall system. E) controls. Answer: B Explanation: B) An information system includes hardware, software, documentation, training materials, controls, the people who use the software and specific job roles. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, Discuss best practices for selecting, evaluating, and managing information systems projects Classification: Concept AACSB: Information Technology, Application of Knowledge

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50) All of the following are central to software engineering processes EXCEPT: A) methodologies. B) sequences. C) techniques. D) tools. E) CASE tools. Answer: B Explanation: B) Figure 1-3 shows that tools, techniques and methodologies are central to software engineering processes. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Information Technology, Application of Knowledge 51) Your primary responsibility as a systems analyst concerns: A) people. B) hardware. C) application software development. D) controls. E) documentation and training materials. Answer: C Explanation: C) A systems analyst works within an organization to design application software. L.O.: 1.2 Describe the role of the systems analyst in information systems development CLLO: Discuss the role of information systems in supporting business processes Classification: Concept AACSB: Information Technology 52) A sequence of step-by-step approaches that help develop the information system best describes: A) techniques. B) tools. C) methodologies. D) data flows. E) flow charts. Answer: C Explanation: C) Methodologies are a series of steps to develop an information system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Concept AACSB: Information Technology

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53) CASE is an example of a: A) technique. B) tool. C) methodology. D) data flow. E) customer. Answer: A Explanation: A) Computer-aided software engineering employs software to assist in the software engineering process. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge 54) CASE software is an example of a: A) technique. B) tool. C) methodology. D) data flow. E) customer. Answer: B Explanation: B) Computer-aided software engineering employs software to assist in the software engineering process. The software used for this would be considered a tool. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Application AACSB: Application of Knowledge 55) The particular processes that an analyst will follow to help ensure that his work is complete, well done, and understood by project team members best defines: A) techniques. B) tools. C) methodologies. D) data flows. E) flow charts. Answer: A Explanation: A) Techniques are processes that a systems analyst follows to help ensure that work is complete and done well. L.O.: 1.2 Describe the role of the systems analyst in information systems development CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Concept AACSB: Information Technology

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56) A group of interrelated procedures used for a business function, with an identifiable boundary, working together for some purpose, best defines: A) environment. B) system component. C) constraint. D) interface. E) system. Answer: E Explanation: E) A system is a set of procedures that are interrelated which have a boundary and work together. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Concept AACSB: Information Technology 57) Computer programs that make it easy to use specific techniques are best defined as: A) techniques. B) tools. C) methodologies. D) data flows. E) flow charts. Answer: B Explanation: B) Tools make it easier to use techniques when designing an information system. L.O.: 1.1 Describe information systems analysis and design. CLLO: Discuss the role of information systems in supporting business processes, describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge 58) Which of the following is NOT a system characteristic? A) Scope B) Output C) Input D) Interface E) Boundary Answer: A Explanation: A) A system has nine different characteristics, which include components, interrelated components, boundary, purpose, environment, interfaces, constraints, input and output. L.O.: 1.1 Describe information systems analysis and design. CLLO: Describe the components of an information system (IS) Classification: Concept AACSB: Application of Knowledge

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