Type:
Test Bank
Resource:
Art and Science of Leadership
Edition:
7th Edition
Author(s):
Afsaneh Nahavandi
1-1
Chapter 1: Definition and Significance of Leadership Multiple Choice Questions 1. Various definitions of leadership include all but one of the following: a. influence process b. goal achievement c. group phenomenon d. control Answer: d; LO1; Moderate 2. Which one of the following is not part of a general definition of leadership? a. exercise of control b. group phenomenon c. influence d. hierarchy Answer: a; LO1 Moderate 3. The definition of leadership has how many key elements? a. one b. two c. three d. four Answer: d; LO1; Moderate 4. Bill Gates, founder of Microsoft, considers which of the following to be key to leadership? a. setting goals b. articulating a vision c. empowerment d. addressing the needs of stakeholders Answer: c; LO1; Moderate 5. Jonas Falk, CEO of Organic Life, believes that ___________ is the key to leadership. a. team performance b. inspiration c. goal setting d. control Answer: a; LO1; Moderate; AACSB: Interpersonal relations and teamwork .
1-2
6. Which of the following factors is not part of the definitions of leadership effectiveness? a. achieving goals b. follower satisfaction c. ability to change d. maintaining control Answer: d; LO1; Moderate
7. Barbara Waugh, a Civil Rights activist and worldwide change manager at Hewlett-Packard Laboratories, defines leadership effectiveness as _______. a. empowering employees b. meeting corporate objectives c. always making the customer happy d. finding a story worth living Answer: d; LO1; Moderate 8. According to Fred Luthans, effective managers focus on ________ while successful managers focus on ________. a. stakeholders; goal achievement b. employee satisfaction; quick promotions c. goal achievement; stock prices d. change management; employee satisfaction Answer: b; LO1; Moderate 9. According to Fred Luthans, effective managers are those who: a. take care of their own careers b. take care of their employees c. worry about all stakeholders d. maintain control through a crisis Answer: b; LO1; Difficult 10. According to Fred Luthans, successful managers are those who: a. take care of their own careers b. take care of their employees c. worry about all stakeholders d. maintain control through a crisis
.
1-3
Answer: a; LO1; Difficult 11. Based on Fred Luthans’ research, what percentage of managers are both effective and successful? a. 10% b. 30% c. 50% d. over 60% Answer: a; LO1; Moderate 12. Which of the following statements is true about the definition of leadership effectiveness? a. Leadership effectiveness depends on the goals of the organization b. Leadership effectiveness must take into account the personality of the leader c. Leadership effectiveness is the same regardless of the organization d. Leadership effectiveness is always based on performance Answer: a; LO1; Moderate 13. The case of the New York Times newspaper is an example of . a. the importance of stakeholders in defining effectiveness b. the role of national culture c. generational differences d. the complexity of defining effectiveness Answer: d; LO1; Moderate; AACSB: Analytic thinking 14. Which one of the following factors is the key element of most definitions of leadership effectiveness? a. employee satisfaction b. stakeholder needs c. focus on outcome d. financial measures Answer: c; LO1; Moderate 15. While _________ are an important aspect of leadership effectiveness, the key element is ___________. a. leader style; providing direction b. internal processes; outcome c. goal achievement; stakeholder satisfaction d. empowerment; participation Answer: b; L01; Moderate .
1-4
16. Which one of the following is not an element of the definition of leadership effectiveness? a. goal achievement b. smooth internal functioning c. external adaptability d. efficiency Answer: d; LO1; Moderate 17. The three key elements of leadership effectiveness are: a. goal achievement, smooth internal processes, external adaptability b. follower satisfaction, leader control, empowerment c. goal achievement, stock prices, customer satisfaction d. flexibility, follower satisfaction, stakeholder satisfaction Answer: a; LO1; Moderate 18. Comparable companies require salespersons to get 8 hours of training during the first year on the job, however it is not unusual for The Container Store sales people to get hours of training before a new store opens. a. 12 b. 20 c. 100 d. 200 Answer: d; LO1; Moderate 19. The Container Store is able to pay its associates how much more than their competitors? a. 10-30 percent b. 30-50 percent c. 50-100 percent d. 100-200 percent Answer: c; LO1; Moderate 20. The Contain Store’s efforts to create a family-friendly environment have paid off. Whereas their competitors’ turn-over rate is approximately 90 percent, The Container Store’s turnover rate is only . a. 2 percent b. 10 percent c. 20 percent d. 50 percent Answer: b; LO1; Moderate 21. Which is not a reason the text provides as to why leaders are needed? .