TAFE at School Gold Coast Region
SIT20122 Certificate II in Tourism
Course Description
Launch your career in the dynamic world of tourism with this entry-level qualification. This course opens the door to employment opportunities across fast-growing sectors including tourism, business, and events.
You’ll develop practical skills in key areas such as using business technology, providing visitor information, offering advice on Australian tourism destinations, and working with cultural sensitivity. Delivered by experienced industry professionals, this course is designed to equip you with the essential knowledge and confidence to take your first step into the industry.
Upon successful completion, you’ll be qualified for roles such as travel agency receptionist, museum or gallery attendant, or office assistant with a tour operator. You’ll also be well-prepared to continue your studies in tourism, events, or business for broader career pathways.
Timetable Information
This program is offered via face to face delivery for 4 Terms at the Robina campus.
Class Times:
Location:
Address: 9:00am – 3:00pm Robina Campus 94 Laver Drive, Robina Qld 4226
First day: Meet in the Ground Floor Foyer
BYOD – Bring Your Own Device
The Robina campus is BYOD (Bring Your Own Device) campus. The campus’s dynamic and flexible learning environments have been designed to encourage collaboration and interactivity through the use of portable devices such as laptops and tablets. BYOD will also encourage a reduction in paper usage and help reduce our carbon footprint, and well as help bridge the gap between on-campus and at-home learning, and enhance your customisation and personalisation experience.
To get the best education experience, your BYOD device will need to meet the following minimum requirements:

• portable device running Windows 10 or later (or MacOS 11 or later)
• access to a webcam and headset with microphone
• access to an up-to-date version of Google Chrome
• access to Microsoft Office software
• access to a reliable high-speed broadband internet connection when at home.
You can use your BYOD device to access:
• video and audio recordings
• digital learning resources
• complete online assessments
• participate in classroom discussions via online communication tools.
Resources
You will need to have the following:
• Stationery such as pens, pencils, notebook and eraser (general stationery).
• Students are required to wear a black or coloured polo shirt with no logo, black pants or skirt (accompanied by black stockings or leggings) and enclosed, non-slip soled shoes.
• Recommended: that you have access to a reliable internet connection to access TAFE Queensland's online learning system Connect, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.
Campus Facilities
Leading the way as a sustainable vocational institution in Australia, our Robina campus will ensure that sustainability is embedded into every aspect of campus operations including campus design, course curriculum and student life.
The Robina campus will not just be a place of learning for our students, but a place for the community to come together. Students will practise their new-found skills, connecting with the local community at our live training facilities.
Click here to learn more.
Facilities and Services
• Customer Service Centre
• Fitness Centre

• Rooftop restaurant
• Coffee Shop.
• Conference and banquet centre
• Beauty and Hair services
Parking and Public Transport ON CAMPUS CAR PARKING
Students and staff can only park in one of the dedicated 198 TAFE Queensland car park spaces. The car park is shared with other organisations (Metricon and a Medical Centre) and is managed by an external contractor and registration recognition technology system will be in place.
Please note that the contractor will issue fines for staff and student cars and motorcycles parked in non TAFE Queensland parking spaces and also if a vehicle is not registered to park in a TAFE Queensland space.
YOU NEED TO BE REGISTERED FOR FREE PARKING
Your privacy is important and only your registration details for the purposes of registration recognition technology will be shared with the car park contractor.
To register for free on campus parking click here.
Electric Car Recharging Spots
There are 10 EV Charging Spots on campus for use by students, staff and visitors.
Off Campus Car Parking
Street parking is limited and adherence to time restrictions is critical to avoid parking fines.(administered by the Gold Coast City council)
CBUS Stadium is offering student/staff parking under the VUE Building for $5 per day payable on entry. This carpark is approximately a 10 minute walk from the campus.
Train and Bus Travel
The Robina Train Station is a short walk (less than 5 minutes) from the Robina Campus. There are multiple bus routes stopping at the Station and also at the Robina Town Centre which is less than a kilometre away.
Gold Coast City Council Interactive Active Travel Maps An active travel app will be available by the time the campus opens. The QR Code for this will be displayed at the campus in July.
Active Travel Reward System Stay tuned for details of the Active Travel Reward System – register your arrival on campus each day by bike, walking or public transport to accumulate your tokens to redeem products or discounts at the Seedpod Café.
LIME Bikes From July you will be able to sign up with LIME Bikes (hiring system) using a QR Code. Sign up with your TAFE Queensland email address to receive a 20% discount on rides.
Course Funding
This program is a VET in School (VETiS) funded program so there is no cost to eligible students.

What is VET in School (VETiS) funding?
The VET investment budget provides funding for students to complete one VETiS qualification listed on the Priority Skills List while attending a Queensland secondary school (in Years 10, 11 and 12).
Qualifications are primarily at certificate I and II level and are those that have been identified by industry as leading to employment.
Prior to enrolment, TAFE Queensland Gold Coast checks all student eligibility for VETiS funding. If it is deemed that a student has previously used their VETiS funding they will be contacted and offered a position with the full fee for service price.
Disclaimer: The information contained in this brochure is to be read in conjunction with the course information found on our website http://www.tafeqld.edu.au
Contact Us
Enrolment and Course Enquiries
Email: Schools.GoldCoast@tafeqld.edu.au
Phone: (07) 5581 8810
Important: Quote: Full Name, Contact Number and your course enquiry.
Attendance/ Absences
Email: SchoolAbsentees.GoldCoast@tafeqld.edu.au

