

Polly Landsberg Care Services Manager polly.landsberg@sweettree.co.uk
![]()


Polly Landsberg Care Services Manager polly.landsberg@sweettree.co.uk
Choosing end-of-life care for a loved one is one of the most emotional and difficult decisions any family will face. You want to honour their wishes, ease their pain, and make sure every moment counts; however, navigating care systems, providers, and medical teams can quickly become overwhelming. At SweetTree, we believe no family should have to manage this alone.
Our specialist palliative Live-In Care service is built around one core mission: to bring comfort, dignity, and expert support into the heart of your home while taking the logistical burden off your shoulders.
End-of-life care is a deeply personal experience, and at such a sensitive time, we believe that families should be able to spend as much time as they choose to with their loved one, rather than having to juggle paperwork, medical appointments, and care schedules.
That’s where comprehensive live-in care makes a meaningful difference. We take full responsibility for coordinating all the moving parts of care, whether that’s liaising with GPs, specialist clinicians, district nurses, social workers, or equipment providers. From arranging new equipment and home adaptations to syncing visits across multiple services, our dedicated team ensures nothing falls through the cracks.
Our specialist support workers are trained in palliative and end-of-life care, not just in theory but in compassionate, practical delivery. Their training is done in house, through our award-winning Training Academy, and includes understanding the stages of advanced illness, recognising subtle changes in needs, and knowing how to provide emotional and spiritual support for both clients and families. They’re not just carers—they’re advocates, companions, and trusted professionals who walk beside you every step of the way.
Remaining at home during the final stages of life can be profoundly meaningful. Familiar surroundings, cherished routines, and a sense of autonomy offer deep comfort for individuals facing a terminal illness.
• 24/7 one-to-one care tailored to evolving physical, cognitive, and emotional needs
• Expert symptom and pain management, working alongside medical teams
• Respite support to give family carers time to rest and recharge
• Thoughtful companionship and supportive care rooted in respect
• Carers trained in-house at our awardwinning Training Academy
• And most importantly, it gives families space to simply cherish their time together
Choosing a palliative care provider is a crucial decision and involves multiple considerations, beyond availability and cost. To guide you on your journey, we have prepared a comparative table with some of the essential questions to ask a care provider when exploring end-of-life support. We have used SweetTree as the first example, but recommend using the table comparatively with other providers so you can make an informed decision based on your specific needs and priorities.
Will I receive regular updates?
Daily communication—whether face-toface, over the phone, or via electronic care records—keeps families informed and reassured.
Is the team experienced with my condition?
Ensure carers have specific training in areas like dementia, cancer, or neurological conditions.
Are the care plans truly personalised?
Your loved one’s needs, preferences, and values should shape their care—not the other way around.
Can I meet the carers beforehand?
Compatibility matters. Reputable agencies offer pre-introductory meetings and take great care in matching clients with carers who are the right emotional and practical fit.
Will my cultural and religious circumstances be considered?
Some agencies, such as SweetTree, have carers trained in specific cultural and religious considerations, such as the Jewish way of life.