OVERRULED With Scott Vicknair
IN THIS ISSUE
CaseResult-InsurancePays forDelays
CollegeTrends-theDeclinein EnrollmentandtheRiseofNIL DealsonOVERRULED
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ReigniteYourNewYear’s Resolutions
5 Tips for Effective Accountability in Practice Management
Accountabilityisacornerstoneofsuccessful business.Whetheroverseeingteammembersor ensuringexceptionalservicetoyourclients, establishingclearaccountabilityprotocolscanfoster productivity,trust,andoverallsuccessforyour practice Belowarefivekeytipsforimplementing effectiveaccountabilitypractices.
1.SetClearExpectations
It'sessentialtosetclear,measurableexpectationsfor teammembers Repeat Repeat Repeat Youcannot repeatyourselfenough–tellingthemyourgoalsand targetsonceisnotenough.Forexample,ifyou're managingcasemanagers,settargetsforthe numberofcallstoclientsrequiredeachweek.When expectationsarewell-defined,thereislessambiguity, andindividualsknowpreciselywhattheyare accountableforcompleting
2.FosterOpenCommunicationChannels
Regularsupervisorcheck-ins,feedbacksessions,and updateshelpmonitorperformanceanduncover potentialissuesearly Forexample,weeklymeetings withteammemberscanbeusedtoreviewprogress, identifyroadblocks,andstrategizesolutions.Clients shouldalsohaveavenuestoprovidefeedbackon servicequalitysoyoucanensureyouaredelivering theintendedserviceofyourpractice.
3.UseTrackingSystems
Implementingtrackingtoolsforbothteam performanceandclientservicehelpsmeasure accountability.Projectmanagementsoftware(i.e., Asana,Trello)orperformancedashboardscanoffer real-timeupdatesontasksandgoals These
deadlinesaremet,andverifythattasksarecompleted totheexpectedstandard.Forclientservice,having supervisorslistentocallsandtalkthroughthosecalls withtheteammembersonthecallwillactualizethe areasneededforimprovement
4.EncourageOwnership
Promoteacultureofownershipwhereteammembers takeresponsibilityfortheiractionsandoutcomes.This canbeachievedbyfirsttakingaccountabilityatthe ownership/partnerlevel Ifyourteamseesyouowning yourmisstepsandmistakes,andworkingtolearnfrom them,theywillbemorelikelyto"buyin"and understandthecultureyouarefosteringtobuild.
5.ImplementConsequencesandRewards
Accountabilitythrivesinanenvironmentwherethere areconsistentconsequencesandrewards Recognize andcelebratesuccesseswhenteammembersmeet orexceedexpectationsthroughpublic acknowledgment,bonuses,orprofessionalgrowth opportunities.Ontheflipside,addressperformance issuesswiftly.Holdingindividualsaccountablethrough positivereinforcementandcorrectiveactions reinforcesacultureofresponsibility
Byimplementingsomeoralloftheabove,your practicecanimproveinternalperformanceand enhancethequalityofservicedeliveredtoyour clients,resultinginastronger,moresuccessful busine f d urclients.
In a recent episode, David sits down with his lifelong friend and colleague, Gene Gouaux, Associate Professor of Business Law at Nicholls State. Gene, a Louisiana native with deep regional roots, shareshisuniqueinsightsoneconomicdevelopment,education, local politics, and the state’s identity. From reminiscing about high school days to discussing legal career experiences, insurance challenges, and Grand Isle's parish alignment, Gene brings a mix of knowledge and humor to the conversation. The duo also examines the pressing issue of declining college enrollment and its impact on the local economy and education system, with Gene offering an optimistic view of the future of legalpracticeandeducation.
Additionally, David and Brad explore the seismic shift in college sports with the introduction of NIL (Name, Image, Likeness)deals,discussinghowit’schangingthelandscape for student-athletes and the broader implications for the industry. Tune in for insightful and thought-provoking
