AVIATION HISTORICAL EVENT
November 11, 1918, Rememberance day.
This day marked the end of World War I, this conflict saw significant advancements in military aviation. We thank & salute the Canadian soldiers for their sacrifices and the advancements in aviation that continue to impact our industry everyday.
Health & Wellness
Easy and Tasty
Clicktheimageforthedetailedrecipe...
Check out who took the most calls last month:
SDQ
Roberto Cardio- 785 calls
KIN
Chevelle Ingram- 672calls
YYZ
Jahnavi Shah- 626 calls
YUL
Marie Osievshii- 524 calls
Congradulation !
Each of you will receive a $20 Guusto giftcard.
As you know, Cuba is in a very difficult position right now and so are we, as Cuban vacations represent 40% of our sales
The two power outage within the last 30 days have not been kind to the 10 million Cubans left in the dark for days
The already precarious infrastructure failure resulted in protests across the Island.
The latest passage of Hurricane Rafael also affected the province of Artemisa. A major farm province commonly referred to as “Havana's Breadbasket”. Thousands of hectares of banana plant, yucca, beans, corn and rice were destroyed.
Our thoughts and prayers are with Cuba.
At this time, it is hard to predict how our future operations in Cuba are going to look like.
When assisting with this sensitive matter take the time to read the latest updates in The HUB.
We do have a few promotions going on right now, to help motivate guests to book vacations for the upcoming high season
Explore our latest Promotions
Check out these available positions. Click the role to access the full posting
Talent Acquisition Coordinator - People & Culture
Assist with day-to-day recruiting activities from an administrative perspective to ensure the most efficient and effective recruitment process for our team and candidates.
Operations Support Agent
Provide customer care and customer focus development support to airports, destination, and other customer facing departments across the airline, tour operations and destination services.
Be the first point of contact for Travel Agents, Direct Consumers and Sales Center Agents regarding pre-travel concerns, complaints, and changes. This team also work closely with internal departments to ensure the best resolution for all parties. Agent, Customer Experience (Loyalty)
The longest non-stop commercial flight is from Singapore (SIN) to New York (JFK).
This flight covers over 15 300 kilometers (9,500 miles ) in about 18 hours. The flight path usually takes the passengers over the North Pole, providing some unique and breathtaking views.
Puerto Plata Dep. November 6th 2024
Steven Kirkwood
Carolane Parise
Akka Sunstrum Kender Simprix
Thanks a Millions to the agents selected for the latest Fam Trip!
We truly value your presence within the sale center and hope your fam trip was educational and enjoyable.
Another special thank you to Zareth Miranda who provided the delightful video across from this column
It is from her latest Fam Trip to Cabos San Lucas back in September this year
If you recognize the names listed here make sure to congratulate them and ask if they can share their experience with you.
You could be next...
Planning starts for the next ones in April 2025
Suggestions to elevate yourself.
Smarter-U | New release
7 Strategies for Gaining Control of Customer Conversations
This new course provides practical techniques to:
Steer customer interactions effectively Enhance communication skills
Boost sales performance
Master the art of conversation control
Podcast Suggestions
Now Boarding |
Get a deeper understanding and appreciation of your colleagues by listening to our podcast. We interview people from various department to promote a more connected workplace.
This week learn more about marketing Episode 9
Latin ELE |
Speaking Spanish for Beginners Learn Latin American Spanish the fun an easy way This podcast is the perfect way to get you started. The short format makes it easy to learn and stay motivated.
Did you Know? You have access to a digital assitant...
We would recommend having around five automated folders.
1-Log out Com
Keyword: Log Out
2-IT Issues
Keyword: Alert IT
3-Crisis
Our inboxes can get messy really fast. You might already know how to create folders, but did you know, in your Outlook account, you can set “rules” to get them organized for you?
It’s simple to set up Click here for a step by step YouTube tutorial.
Thank
Keywords: Strike, Hurricane, Weather alert, Storm 4-Policy updates/Training
Keywords: Reminder, Smarter U, Update, E-Learning, Workshops
5-SRP
Keyword: Service Request
Having them in separate folders will help you better prioritize your inbox.
Meet Lucy, the first official member of our emotional support team. She has been of great assistance for Rena Orie, her main task is providing comfort and reducing stress
