Welcome
TO SUMMERSET MEMORY CARE
Welcome to memory care
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At Summerset we combine a welcoming atmosphere with innovative design for a worldclass environment for people living with dementia.*
We aim to know what is important to residents before they move in: usual daily routines, interests and hobbies, likes and dislikes. This means staff know how to support and enable residents as they adapt to their new home and every resident has personalised plans including a care plan.
Summerset’s memory care centres are designed using international research and best practices to enhance residents’ well-being and provide the best quality of life for those living with dementia.
We are proud to support people living with dementia get the best out of life and have been accredited by Alzheimers New Zealand as a Dementia Friendly organisation.
Our memory care centres provide modern and comfortable accommodation, which enables residents to continue to lead active, positive lives in a safe, secure and homely environment.
We’re proud to be Dementia Friendly Accredited by Alzheimers New Zealand
We are committed to providing the best of life care for residents requiring specialist dementia care, and understand everyone’s needs are very individual.
*We do not offer psychogeriatric or hospital-level dementia care.
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Safe and homely environment Modern and comfortable living with large homely communal areas and activities ensure residents can continue to live with dignity.
Spaces are thoughtfully designed to provide the comforts of home, ensuring a secure yet welcoming environment with plenty of space for family and friends to visit. Throughout the centre, thoughtful design and clear signage assist with navigation and orientation. Each resident has their own apartment or suite and is encouraged, with family support, to personalise it with cherished belongings, making their new home feel familiar and comfortable. While the entrance is secure for residents safety, residents enjoy freedom of movement within the memory care centre, and there is easy access to communal spaces.
Communal spaces Lounge: A comfortable space for residents to relax or host visiting friends and family. Courtyard and gardens: The private, secure courtyards feature pocket gardens, outdoor seating, and areas where residents can enjoy gardening.
Images are indicative only
*Accommodation options vary per village, so please check with the Sales Manager.
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Meals
Staying active
Meals are designed to ensure that residents have balanced nutritional diets and we consider resident food preferences.
Residents can engage in tailored one-onone and group activities. Activities and entertainment are planned monthly and provided throughout the week (including diversional therapy).
Residents can choose to eat meals in the dining areas with other residents or in their apartments or suites. Residents may also wish to participate in baking in the centre’s communal kitchen.
Modifications can be made to individual activities to enable residents to continue with activities they enjoy.
Tailored care
Activity areas: there are multi-purpose areas that residents can use informally, or for group sessions as part of diversional therapy programmes.
We work alongside residents and their families to create a personalised approach to support the residents. This information is used to develop care plans unique to each resident and their needs.
Supporting technology
The personalised care plan is shared with those supporting the resident, including family.
Motion sensors are used in the memory care apartments and suites, including sensor lighting in the bathroom. The sensors are linked to the 24/7 monitored call bell system, ensuring discreet monitoring of residents to ensure safety while retaining dignity.
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Specialist building design Our memory care centres have been carefully planned and considered to enhance the wellbeing of residents and enable free and safe movement.
The designs are focused on providing health and well-being benefits including stress reduction, improved cognitive performance and enhanced moods through:
Our memory care centres are designed based on international research design principles and concepts, to be able to offer the best of life.
• calming colours and artwork
• encouraging connection with nature in
keeping with the latest biophilic principles • consistent flooring materials • easily recognisable signs • guiding lights which assist with
night orientation • coloured wall panels outside rooms
that can be personalised
Memory care centre courtyard at Summerset Waikanae. Layout and design vary across villages.
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Activity room: every memory care centre has an interactive table with games which are designed to be effective at engaging with residents on physical, cognitive and sensory levels.
Courtyard and garden: this garden area enables residents to move freely between indoors and outdoors, relax or engage in gardening activities.
“We are so grateful that you have such well thought out memory care centres and the experience we have had at Cavendish so far exceeds our dreams.” DAUGHTER OF RESIDENT AT SUMMERSET AT CAVENDISH
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Choice of modern living options Our generous living options offer open plan living in a secure environment.
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We recognise that residents living with dementia are still very active, so spaces are well considered, enabling freedom of movement and room for personal belongings.
Memory care apartments Our memory care apartments offer a double bedroom, an ensuite bathroom, a generous lounge, a dining area and a kitchenette,* including a fridge/freezer.
Memory care suites Our memory care suites offer residents their own comfortable suite with private ensuite with a kitchenette,* including a fridge/freezer.
Residents can choose from a range of spacious accommodation options and many memory care homes have a view of landscaped gardens.
We take great care in helping choose the ideal environment and will recommend the setup that best supports the residents’ daily comfort and overall well-being.
All memory care centres have call bells which are monitored 24/7, so help is just the push
of a button away.
“The best thing for mum is she has a lovely environment that is suitable to her needs.” C HRISTINE, DAUGHTER OF RESIDENT AT THE SUMMERSET AT AVONHEAD MEMORY CARE CENTRE
* For the safety of our residents’, kitchenettes in memory care apartments/suites do not feature cooking facilities.
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Specialist rest home-level dementia care Delivered by trained and dedicated staff.
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“The level of care in the memory care centre is outstanding, with great new ideas in caring for people like dad, with dementia.” KEVIN, SON OF A RESIDENT AT THE SUMMERSET ROTOTUNA MEMORY CARE CENTRE
At Summerset, care is at the heart of everything we do.
We recognise that moving to a new environment can cause a resident to become unsettled or anxious, so our staff will support the resident by working to understand how to best support them.
Our staff are carefully selected and receive specialised training in supporting people living with dementia. This enables us to provide the best possible support to residents.
Once a resident has had a chance to settle in, regular resident and family meetings are held to update and review the needs of the resident.
The memory care centre is led by the memory care lead, who has knowledge, expertise and passion for supporting people living with dementia.
Staff support and enable resident’s throughout the day and any changes in a resident’s needs are continually reviewed. Needs and any changes are included in a resident’s care and activity plan.
Prior to moving in, a staff member will meet with the resident and their family. This is to gain an understanding of the usual routines, preferences and needs.
Recreational therapists offer a range of recreational and diversional activities to help build a sense of community. Individual activities are also offered based on each individual’s interests, likes and needs.
Staff work closely with families in supporting them and the resident through the transition. This is also an opportunity for families to visit the centre, have a look around and ask any questions.
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Peace of mind We’re dementia friendly
You can be confident that in choosing Summerset, you’ve made the right choice.
Summerset was one of the first retirement village operators in New Zealand to be officially recognised by Alzheimers New Zealand as a Dementia Friendly organisation.
Ministry of Health certification
This accreditation means our villages and organisation have met key standards focused on what people with dementia need now and in the future.
All of our memory care centres are certified by the Ministry of Health to provide specialist rest home-level dementia care.
All staff complete dementia-friendly training, and we are proud to support those living with dementia to get the best out of life.
Disaster policy Our responsibility is to ensure residents will never be without a home in the event of a major disaster. In a worst-case scenario, we’re committed to finding residents temporary accommodation, and if their home can’t be rebuilt or we cannot rehouse them, they’ll receive the greater of:
We’re proud to be Dementia Friendly Accredited by Alzheimers New Zealand
• the fair market value of their home, or • the licence payment paid for the resident’s home with no deferred management fee deducted
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Our memory care homes are available to occupy under an Occupation Right Agreement (ORA). There are various costs to pay upon moving in, while living there and when leaving. Before moving in the resident will pay:
While at the village the resident will pay:
When the resident leaves they will receive:
A deposit.
Daily Care Fee
A licence payment.
Any fees for user-pays services the resident has chosen to receive e.g. internet and phone. This fee is based on what is used.
Your repayment sum, which is the licence payment, less the deferred management fee and and the dual occupancy fee (if applicable) and any outstanding charges.
A weekly fee*.
*This is offset under your Admission Agreement. Note: you may be entitled to a Government subsidy for long-term residential care.
To find out more about costs and services see our FAQ’s, and please talk to the Sales Manager for more details.
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Next steps To be able to move into a memory care centre a formal needs-assessment is required.
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1. Needs Assessment Services Co-ordination (NASC)
Once you’ve made your decision, we’ll talk you through our Resident Admission Agreement. This legal document sets out the responsibilities of both Summerset and the resident. The agreement outlines the conditions on which the resident can stay with us, and should be signed prior to moving in.
A NASC assessment is completed to establish if the potential resident meets the criteria for rest home-level dementia care. The criteria for entry to rest home-level dementia care is that a person has been assessed as having high needs. These needs are indefinite and cannot be safely met with a package of care in the community.
4. Occupation Right Agreement Memory care apartments and suites are required to be purchased under an Occupation Right Agreement.* There will be an Occupation Right Agreement and other associated documents sent to your solicitor, as you are required to obtain independent legal advice prior to signing.
They may have already received a NASC assessment, but if not, the assessment request can be made by the person needing care or by a family member, friend, GP, district nurse or carer. To find out more about the NASC needs assessment process, you can download a copy of “Needs Assessment and Support Services for Older People – what you need to know.” from the Ministry of Health website www.health.govt.nz
* Excluding Levin which has rooms available under a daily premium and do not require an ORA.
5. Enduring Power of Attorney (EPOA) An EPOA is a document where the resident has appointed someone they entrust to make decisions for or on their behalf.
2. Obtaining a subsidy Once the potential resident has been assessed by the NASC as eligible to move to residential care, you may be eligible to apply for a residential care subsidy.
Residents need to have an activated EPOA for personal care and welfare or court appointed welfare guardian. They also need an activated EPOA for property or court appointed property manager.
WINZ will review their assets and income and, based on these, will work out how much will need to be contributed towards the cost of their care.
The EPOAs need to be provided to Summerset prior to move in, alongside a letter of activation of the EPOA, completed by a registered medical practioner. We need both sets of EPOAs to keep on file, along with the activation letter.
For more information about the residential care subsidy, visit the WINZ website www.workandincome.govt.nz
Health information will only be shared with the authorised representative (EPOA) of the resident.
3. Resident Admission Agreement If the potential resident has been assessed as requiring rest home-level dementia care, you will be informed whether or not there’s a place available in the village of your choice. This level of care is not provided at all villages, so you will be advised if there is a place at another Summerset village nearby.
Note: Assessment of a resident’s decision-making capacity is different from undertaking an assessment of mental incapacity for the purposes of activation of an EPOA. Only a health practitioner who is registered with the Medical Council of New Zealand can complete that assessment and provide the certificate required.
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No doubt you’ve got questions Q: Can anyone living with dementia move into Summerset memory care?
Q: What happens if there is a change or decline in the resident’s condition?
A: No, to be eligible to move into the memory care centre, the person needs to have been assessed by NASC as requiring rest homelevel dementia care. The care centre manager will also discuss if the accomodation fits the needs of the resident.
A: Regular contact is maintained with the resident and their family to discuss any changes in their health and wellbeing. These changes may mean a change in the resident’s level of care, which could mean a change of environment, to best meet the resident’s needs and a new NASC assessment may be required to ensure the correct level of care is provided.
Q: What does Summerset provide for individual’s assessed as requiring rest homedementia level of care? A: Rest home-level dementia care is provided in Summerset’s memory care centres. However, this level of care is not available at all villages so please check with the Sales Manager to find out more.
If a resident requires hospital-level care, our continuum of care offering means we can provide that in our care centre (subject to availability). This would mean the resident would need to move from the memory care centre to the care centre.
Q: Are there levels of care Summerset does not provide?
Occasionally, if a higher level of dementia care is needed, we will recommend another provider.
A: We do not provide psychogeriatric level or certain types of medical care.
Q: What are the costs for a memory care apartment or suite?
Our care centres offer rest home-level and hospital-level of care. Rest home-level dementia care (memory care) is offered at some of our centres.
A: Our memory care apartments and suites are generally purchased under an ORA meaning you have cost certainty. The ORA price varies across villages. Levin has rooms available under a daily premium and do not require an ORA. Ask your Sales Manager for information on costs and services.
Q: Can family or friends visit? A: Residents can have family and friends visit in their apartments or suites and communal areas. Q: Are pets allowed? A: Pets are welcome to visit during the day. Please check in with us prior to bringing pets in.
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Q: How do I pay for a memory care apartment or suite?
• The amount of the licence payment remaining, once the DMF and other fees are deducted, will be paid to the resident or their estate once we’ve resold andsettled their home with a new resident or after 90 days.
1. Licence payment • This is the amount paid upfront under the Occupation Right Agreement (ORA). • By paying this amount and agreeing to the terms and conditions of the ORA, the resident secures the right to live in the their home in the memory care centre for as long as we can safely look after the resident’s specialist needs.
3. Daily care fee
• Each home is individually priced. Please talk to the Sales Manager for a complete list of what is available.
• This fee is set by the Ministry of Health.
• This is a fee payable by everyone who receives personal care. This fee covers all the standard personal care services we deliver to a resident including nursing, caregiving, meals, cleaning and laundry services. • A resident may be entitled to receive government funding, also known as a residential care subsidy or a residential care loan, depending on the Work and Income financial assessment. For more details see page 15.
2. The Deferred Management Fee (DMF) • The DMF is paid after a resident leaves by deducting the DMF from the licence payment. • The standard cost of the DMF is calculated on a percentage of 30% of the licence payment paid for an ORA.
• We’ll work closely with you to help ensure everyone gets what they are entitled to.
• On the commencement date of your ORA, 5% of the DMF will be accrued against the licence payment.
4. Dual Occupancy fee • A 10% dual occupancy fee may apply if you are a couple and one of you remains in your current Summerset home and the other person moves into care. The dual occupancy fee is capped at 10% of the licence payment for the care suite, apartment or memory care suite or apartment, and is paid after a resident leaves by deducting the fee from the repayment sum.
• From possession 12.5% is calculated each year on a pro-rata basis up to a maximum period of two years. • We’ll talk through the DMF and how it works in more detail during your discussion with our Sales Manager. If you would like further clarification, please contact your lawyer for independent advice.
Memory care apartment example for a single resident* Licence payment $420,000 Period in home
Percentage
Accrual
Total Deferred Management Fee
Repayment Sum
On entry
5%
$21,000
$21,000
$399,000
Year 1
12.5%
$52,500
$73,500
$346,500
Year 2
12.5%
$52,500
$126,000
$294,000
Year 3+
nil
nil
$126,000
$294,000
* A dual occupancy fee of 10% of the licence payment may apply if you are a couple and one of you remains in your current home and the other transfers to care.
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Q: What happens if we are a couple living in a Summerset village and one needs to transfer to memory care while the other remains in our current home?
5. Weekly village fee
• The ORA requires a resident to pay a weekly fee as a contribution to the costs we incur in operating, managing and providing services to the village.
A: You will be charged a dual occupancy fee of 10% of the licence payment for the memory care suite or apartment, as you will occupy two homes. The dual occupancy fee is deducted from the repayment sum when you leave.
However, we will offset the cost of your weekly fee under your Admission Agreement. This means that you do not have to pay us seperately for your village weekly fee.
Q: What happens if I change my mind after moving into my memory care apartment or care suite?
Q: Are there any other costs I would need to pay? A: This depends on whether you choose to access additional services that are not covered – for example, phone and broadband or SKY TV. You will also pay for any personal services such as hairdresser, podiatrist, physiotherapist, or hearing and dental services.
A: Our Summerset Sure 30-day moneyback guarantee means that you will get a full refund without any deduction for the deferred management fee if, on the expiry of 30 days after taking up permanent residence, you decide that Summerset is not for the resident (some conditions apply).
Q: Is a deposit required?
The only costs you may have to pay are any costs you have incurred for legal advice, together with the weekly fee and care fee, or service charge. The Summerset Sure 30day money back guarantee does not apply if transferring from another Summerset home, pass away or leave for health reasons.
A: A memory care apartment or suite can be secured by paying a fully refundable $3,000 deposit and signing a sales application. This deposit is held by our Statutory Supervisor and is paid when the sales application is signed. The deposit is refundable at any time prior to settlement. Any interest accrued on the deposit will be paid if the deposit is refunded.
Q: Can a resident transfer to a memory care apartment or suite if they already live in a Summerset village?
Where you can get more support and information about dementia and moving into care?
A: Yes, of course, based on eligibility and availability.
Ministry of Health www.health.govt.nz
We always prioritise existing residents if they need access to our care facilities. The resident will need to be assessed for rest home-level dementia care (by the NASCA).
Dementia New Zealand www.dementia.nz
No further capital outlay is required for this needs-based transfer for existing residents living in a Summerset home.
Work and Income – 0800 999 727 or www.winz.govt.nz search “residential care subsidy”
Please ask your Sales Manager about our transfer policy.
NASC – www.nznasca.co.nz/services/olderpeoples-nasc-services/
Alzheimers New Zealand www.alzheimers.org.nz
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Notes
Please make any notes on this page.
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Care you can trust
0800 786 637 summerset.co.nz
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