Organizational Behavior: Emerging Knowledge, Global Reality, 10th Edition By Steven L. McShane & Mary Ann Von Glinow | McGraw-Hill Higher Education | 2023 | ISBN-10: 1266108092 | ISBN-13: 978-1266108099 Organizational Behavior is structured into fifteen comprehensive chapters. It blends current research with global case examples to explain how people behave in modern organizations, and demonstrates tools that are useful not only to managers but to anyone working within or alongside organizations. The 10th edition emphasizes how emerging trends—such as digital communication, emotional intelligence, design thinking, and a global mindset—shape behavior at work
1. Introduction to the Field of Organizational Behavior Organizational Behavior (OB) is presented as a field focused on understanding, predicting, and influencing human behavior in organizational settings. The text challenges the misconception that OB is solely for managers, arguing that effective behavior-understanding is critical for all employees. It adopts an open-systems view, highlighting how organizations interact with their environment—a cycle of inputs, transformations, outputs, and feedback .
2. Individual Differences: Personality and Values This chapter explores foundational personality frameworks (like the Big Five) and value systems (including Schwartz’s model). It explains how these enduring characteristics influence workplace behaviors such as decision-making, ethics, and team engagement. The authors underscore that awareness of personality and values can improve hiring and peer collaboration
3. Perceiving Ourselves and Others This section discusses self-concept—how individuals see themselves—and perception bias, stereotyping, and social identity. The narrative explains how these psychological constructs impact inclusion, trust, and team dynamics. A particular emphasis is placed on self-awareness and acceptance as key drivers of authentic leadership and cohesive group work
4. Emotions, Attitudes, and Stress in the Workplace Here, the authors detail how emotional intelligence and affective states influence work behavior. They examine job satisfaction, organizational commitment, and stress mechanisms, alongside