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APRIL 2022 NEWSLETTER | ISSUE 90

life at Raleigh, North Carolina

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Here we GROW again!

retreat at leisure living

StoneCreek Communities brand new Senior Living Campus located in Evansville, IN! Retreat at Leisure Living brings polish and high-end style to Independent Living. Our brand-new studio, one, and two bedroom apartment homes, are all beautifully appointed with modern finishes and energy-efficient appliances, truly stunning from every angle. Community amenities include a dine-in cafe, business center, wellness center, community activity room, and a self-playing piano! Other in-unit features include energyefficient appliances, high ceilings, in-home washer & dryer, private patio, individual and shared living space, and so much more! All construction and finishes were purchased locally to really represent Evansville Living! Opening April 2022! Thank you to all of our team members who assisted in the process of making Retreat a successful build!

Welcome aboard Retreat at Leisure Living!

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...and we keep GROWING! Saint Louis, MO Arlington Apartment Homes offers spacious two and three bedroom apartments and townhomes in St. Louis County. Located in the prestigious suburb of Creve Coeur, you will love the convenience of living minutes away from premier shopping and dining destinations and returning home to a beautifully landscaped community that spans 40 acres. Whether it's the fast pace of city life or a relaxing atmosphere you're looking for, Arlington Apartment Homes has something for everyone.

Thank you to all of our team members who assisted in the process of onboarding Arlington Apartments!

Welcome aboard Arlington Apartments!

Kansas City, MO

At Fountainhead our community offers the perfect combination of comfort at home, and convenience to be out on the town. Here you’ll find stunning features and a spectacular location. We offer 1 & 2 bedroom apartments that bring you everything you need at your fingertips. Sit and relax around our lake, or enjoy a refreshing walk on our pristine grounds. Dive into life at a location that is nestled near all of the top local attractions. Enjoy the benefits of city-life, combined with the rewards of high-class apartment living.

Thank you to all of our team members who assisted in the process of onboarding Fountainhead Apartments!

Welcome aboard Fountainhead!

Kansas City, MO

A familiar community returns; yes, welcome back to StoneCreek, Three Fountains! Three Fountains offers a fantastic location where endless opportunities for work and play collide; you can have the entire world at your fingertips. At our apartments, you can choose from 1 bedroom, 2 bedroom, and 3 bedroom apartments and townhomes that are complete with everything you need to always feel right at home. Here you’ll find yourself surrounded by an amenity-rich community and beautiful scenery. Our apartments place you in the best destination to embrace Kansas City living. This prime neighborhood will give you easier commutes and allow you to experience the perfect balance of modern city life and relaxation.

Thank you to all of our team members who assisted in the process of onboarding Three Fountains Apartments!

Welcome aboard Three Fountains!

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New Hires

Glen Fox

Kyle Powell Maintenance | Arlington

Maintenance | The Landing & The Edge

Nathan Miller Leasing | District at Cape

Kelli Dunn

Leasing | Concord Square

Latasha Pruitt Assistant Manager | Heatherton

Miguel Mendoza

Leasing | Scandia Martez Williams

Kelly Duncan Manager | Highgrove at Big Bend

Maintenance | The Mint

Suzanne Welker Leasing | Park Meadows

Brett Ryan

Maintenance | Park Meadows Elizabeth Caddell

Leasing | Heatherton Alexander Rojo

Leasing | Cape Trails

Has someone on your team gone above and beyond? Are you holding on to a resident email raving about one of your team members? Did you see a team member helping a resident when they thought no one was looking? WE WANT TO HEAR ABOUT IT! Email - kdement@stonecreekliving.com

Are we a 5 star employer? We want to hear from you!

Please take a moment to rate us! CLICK HERE!

Glass Door

TURN THEM IN ! Announcements Have an announcement you want to share? Wedding, baby, personal achievement? WE WANT TO HEAR ABOUT IT! Email - kdement@stonecreekliving.com

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Welcome to the Leadership Team! CARISSA CALHOUN - CONTROLLER StoneCreek is pleased to welcome Carissa Calhoun to the StoneCreek family!

Carissa Calhoun has spent over 20 years in Property Management Accounting, with 15 years in multifamily real estate. A graduate of the University of Nebraska, she spent time in Colorado before relocating to Virginia Beach, Virginia where her husband serves in the US Navy and they live with their two boys. When she’s not having fun reconciling a bank account, Carissa enjoys the beach and ocean, her sons’ sporting events and traveling in the family’s RV.

BRIAN SANTOS - CONSTRUCTION MANAGER Brian joins us with over 21 years of property management, maintenance, and construction experience. Brian will oversee capital improvements, including value add projects, vendor relations, and maintenance development. His extensive experience consists of conventional, affordable, mid-rise, and garden-style communities, both vintage and new. Brian holds multiple designations in the industry including CPO, Universal EPA, Asbestos and Lead Paint Operator and OSHA certifications.

SLAA RISING

2022 NOMINEES

GOOD LUCK!

The St. Louis Apartment Association (SLAA) Rising Star Awards were created to recognize outstanding members for their professionalism, hard work and contributions to the apartment industry. Award winners represent the best of the best in the St. Louis Metro area apartment industry. We hope this is an experience that you will treasure for a lifetime. Maintenance Technician of the Year 400+ Units Tristan Stepp | Taravue Park

Assistant Manager of the Year Blake Fischer | Park Meadows

Maintenance Supervisor of the Year 201-300 Units Monroe Boyd | Heatherton John Talley | Willows on Weidman

Property Manager of the Year 1-200 Units Joseph Conder | Rockwood Springs Kristen Cook | The Mint

Maintenance Supervisor of the Year 1-200 Units Bill House | Rockwood Springs Mark Westbrook | Waterford Square

Property Manager of the Year 201-250 Units Jessica White | Highgrove at Big Bend/Arlington

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OPEN POSITIONS It pays to refer! Ask your Manager for details! Maintenance Tech

Leasing Professional

Taravue Park - St. Louis, Missouri Heatherton - St. Louis, Missouri Park Meadows - St. Louis, Missouri The Mint - St. Louis, Missouri Fountainhead - Kansas City, Missouri Three Fountains - Kansas City, Missouri Pointe on College - Manhattan, Kansas

Waterford Square - St. Louis, Missouri Rockwood Springs - St. Louis, Missouri Park Meadows - St. Louis, Missouri Willows on Weidman - St. Louis, Missouri Chalet - Topeka, Kansas Fountainhead - Kansas City, Missouri Pointe on College - Manhattan, Kansas Fairmont - Evansville, Indiana

BIRTHDAYS District at Cape

Daniel Johnson, 4/9 Corporate

Sabrina Modesitt, 4/11 April Morgan, 4/21 Ryan Werkmeister, 4/28 District at Manhattan

Yahaira Yambo, 4/12

from all of us!

Arlington Apartments

Jessica White, 4/30

ANNIVERSARIES Thank you for all you do! 15 Years 6 Years

Thomas Greene | Washington Quarters 4 Years

Happy Work-iversary

Christopher Horton | Keeneland 1 Year Robert Hood Jr | Highgrove at Big Bend

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WHAT A YEAR! THANK YOU FOR YOUR CONTINUED DEDICATION AND HARD WORK, YOU'VE EARNED IT! CONGRATULATIONS ON YOUR PROMOTIONS!

JESSICA WHITE JOHN TALLEY

SENIOR COMMUNITY

MAINTENANCE SUPERVISOR

MAGALI LARA

MANAGER LEXIE LUKE

ASSISTANT MANAGER

LEASING MANAGER

DUSTIN GILBERT

YAHAIRA YAMBO

SARAH MOISE

SENIOR COMMUNITY MANAGER

COMMUNITY MANAGER

MAINTENANCE SUPERVISOR

BILL HOUSE

MAINTENANCE SUPERVISOR

LISA FULLER

APRIL MORGAN

DIRECTOR OF

DISTRICT MANAGER

STUDENT LIVING

PAULA MCCOY COMMUNITY MANAGER

JENN ROBINSON AREA DIRECTOR

GABBY HALE JAMIE ANDERSON DISTRICT MANAGER

COMMUNITY MANAGER

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l a r r e f e r r u o y for Check out our open positions. ask your community manager, ad, or dm for details on how you can earn by referring! check out our video <--

thank you to all of our team members for making stonecreek the best place to work! Referral bonus is paid in (3) increments; 1/3 after the new employee successfully completes 30 days of employment with StoneCreek, 1/3 after the new employee successfully completes 90 days of employment and the remaining 1/3 after the new employee successfully completes 180 days of employment. The referring employee also must be actively employed with StoneCreek to receive each payout increment.

Online Reviews ★★★★★

TARAVUE PARK Sweet spot as far as location goes. Accessible to the Hwy, Wal-Mart, and most any business or convenience.

★★★★★

SCANDIA Kristy is the absolute best. I’ve never had such a streamlined and clear move in process at any of the apartments I’ve lived in. I cannot recommend working with her enough.

★★★★★

CONCORD Paula is awesome! My mother lives in the community, we had an issue with her rental account and Paula immediately resolved for us!

★★★★★

EISURE LIVING L Maintenance and office staff are awesome

★★★★★

CHALET I've lived at Chalet since 1998. It's my home, and I have had a good experience with staff over the years. We all know nothing is perfect, but i have found Chalet will work with you to solve problems and create a good living environment. I also have the best backyard in Topeka! Hats off to Eustacia and company.

★★★★★

SCANDIA I just recently moved into Scandia Apartments, and despite what some other reviews claim, this is a great place to live!! My apartment was very clean when i moved in, they gave me the cutest welcome basket, and Kristy was so kind, + very helpful throughout my entire application process. My furnace randomly quit last night, i called to put a work order in this afternoon and they were out to fix it in an hour!! For the area, the prices are considerably affordable and with that, you do always get what you pay for. My experience thus far has exceeded my expectations and i’m so happy to be here!

APRIL 2022 NEWSLETTER | ISSUE 90

COMMUNITY CLEAN-UP: ENHANCE CURB APPEAL, INCREASE ASSET VALUE Maintaining a clean apartment community is a joint effort. Some responsibilities, like trash clean up and various maintenance needs, belong to onsite team members, while other responsibilities fall on the residents’ shoulders – notably picking up pet waste. Pet owners are responsible for cleaning up after their pet, but oftentimes that doesn’t happen. According to internal data, 40% of pet owners don’t pick up after their pets. Disposing of pet waste properly is imperative to the well being of an entire community because waste is a dangerous pollutant that’s incredibly harmful to the environment, people and pets. Although the health of a community is of the utmost importance, maintaining curb appeal is also crucial. Pristine curb appeal leads to both revenue growth and increased asset value. With more people opting to live in pet friendly apartment communities and choosing to become pet owners, a larger number of operators are now rethinking outdated pet policies and allowing pets onsite. But with that good news does come one downside – unscooped pet waste throughout the property. While steps like imposing fines to irresponsible pet owners and providing designated areas with well stocked pet waste stations may encourage owners to pick up after their pets, unscooped waste remains an issue. The ultimate goal is not to simply encourage pet owners to be more responsible when it comes to picking up their pets' waste, it is to eliminate the problem completely. Failure to adequately address pet waste will eventually deter customers from signing a lease and moving in, leading to a reduced NOI. Allowing pets onsite opens up a broader range of prospective residents and more opportunities to generate ancillary income. But by not fixing the unscooped pet waste nuisance plaguing communities industry wide, those opportunities will be in vain as curb appeal diminishes. Operators must make greater steps to mitigate unscooped pet waste and prioritize how to best manage the problem with a holistic approach. Policy-based solutions don’t often yield the results operators are looking for as community policies don’t necessarily hold pet owners accountable. In recent years, major benefits have been found by utilizing DNA forensic testing of pet waste left behind and imposing fines on the residents who are leaving unscooped pet waste. Operators utilizing a DNA forensic testing solution for pet waste have reported a 95% reduction in unscooped pet waste. These clients, in turn, report increased satisfaction among residents and fewer online complaints. Dog waste can be traced back to the pet owners who are then fined, and less inclined to make the same mistake when there are financial consequences. After all, DNA doesn’t lie. In addition to the health and environmental benefits of ensuring pet waste is picked up and providing a proactive approach, biotechnology services drastically improve curb appeal, which is a proven way to boost occupancy. With a more aesthetically pleasing property and higher occupancy rates, taking a proactive approach to combating the pet waste problem is invaluable to the bottom line. It not only provides a cleaner, healthier environment to live in, but it attracts long-term residents. Excellent curb appeal adds tremendous value to assets and leads to more satisfied residents who are more likely to stay. Sustaining maximum occupancy, increasing revenue and maximizing asset value are primary goals of any operator. Those objectives can be accomplished while simultaneously keeping residents, their pets and the environment healthy.

APRIL 2022 NEWSLETTER | ISSUE 90

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ADP TotalSource

If you feel exhausted from time to time, well, you’re not alone: On average, American adults feel tired three days a week, according to a survey of more than 1,000 people. And while healthy habits — like staying active, eating well, and getting enough sleep — are the most meaningful ways to boost your energy, it is possible to feel refreshed in a matter of minutes. And, no, we don’t mean by reaching for the nearest energy drink.

https://www.rallyhealth.com/mental-health/7-super-quick-ways-to-boost-your-energy

ADP TotalSource and Overview of Benefits: Our Employees Self Service Portal http://mylife-ts.adp.com/ Life Care and Life Mart: Discount programs and services for our employees, as part of our ADP Partnership. https://wl.lifecare.com/home United Health Care: Our insurance benefits provider, where our employees can access benefit and claim info, etc. www.myuhc.com Rally: Resources for our personnel to live healthy, active lifestyles. Employees are rewarded with incentives for remaining active, checking in and reporting their progress, etc. Some really nice items you can purchase from this site with the free “coins” you receive for being active, healthy and updating your information. There are also exclusive discount gift cards, etc. available through this site. www.rallyhealth.com To access our full range of benefits and download handouts on each, visit our Benefit folder here: http://mylife-ts.adp.com/

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