Family &
2018
OWNED OPERATED
A publication of Southern Lakes Newspapers
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FAMILY-OWNED BUSINESS 2018
CONGRATULATIONS
TO T H E E NT I RE KEEFE FA M I LY ON ALL OF YOUR SUCCESS IN 2017
FRONT TO BACK; LEFT TO RIGHT | TAMMY HAASE • KRISTIN STAHULAK • BARBARA PHILIPPS • • MICHELLE O’BRIEN • MARJORIE KRANTZ • PATTI KIRCHHOFF • KAREN OSTERMEIER • • JANIS HARTLEY • BEAA SHEEHAN • CHRIS DEVINCENTIS • CASSIE WINTER • KRIS ALTER • • DEB SCHROEDER • KRISTEN PEASE • ROB EDWARDS • CHRIS KAYSER • DONNA BRONGIEL • • CHRIS JASSER • LAURA RODRIGUEZ • LUANN SMITH • MARCY HAMMETT • DIANE COCROFT • • DEBBIE COBIAN • SALLY MALBON • ELAINE JOHNSON • SHARON SMOLENSKY • BILL NEVORASKI • • JEREMY FREEZE • ELIZABETH LUPO DIVITO • KATRINA LUBINSKI • TRICIA FORBECK • DIANE URLAKIS • • MICHAEL KEEFE • JANET GIOVANNETTI • KATIE STARCK DUNSKER • JESS SMITH • • CORINNE SQUIRES • KIM REYENGA • NATALIE SCHUTZ • ANDRIEW FOX • STACEY SHEETS • • BRENDA HAUSNER • KAREN BARRIS • LINDA KIMBLE • SHIRLEY COULMAN • BARBARAANN BURMEISTER • • SUSANNE MARSH • ALISA BLISS • ARIEL ALTERGOTT • CAREY FOWLER • JERRY KROUPA • • JUAN MARTINEZ • CHRISTINA MARINO • STACEY SCHULTZ • TRACY SALLEE • • JACKIE KETTERHAGEN • LIZZY BONA • GARNER MCCLAYTON • CHRIS PONSONBY • ANDY SCHMIDT • • MARK LARKIN • JOEL REYENGA • KATHY WEBER • CARLA TANNER • JAY HICKS • MATT BURKE • • MIKE PFAMMATTER • STEVE BEERS • DAN OLESTON • JANET BEHRENS • LISA PITCHER • PATTI ZURLA • • TOM PEDERSEN • GARETH COLE • ALLISON LIESKE • TOM KEEFE • CHRIS SHIELDS • LOWELL KENDALL • • JOHN O’LAUGHLIN • BOB WEBSTER • JONATHAN BLAKEMAN • CARL GUSTAFSON • SCOTT HALLATT • • GARY DUNHAM • TOM COULMAN • GRETCHEN HAYDAM • ALEXIS STIRMEL • MEGAN GOGGIN • KRIS KUKLA • NOT PICTURED | DAVID AGUIRRE • MICK BALESTRIERI • BROOKE BEHRENS • PEGGY BENTLEY • • MICHAEL BENTLEY • HEATHER BEST • VIC BOWERS • MIKE BURKE • RITA BURNAP • DENNIS CARNES • • ANDREA CUMMINGS • KRISTA DUDONES • AUSTEN FORBECK • JOHN GOGGIN • LYNN HAMAN • LAUREN HILL • • DARLENE HUBER • JESSICA JOHNSON • MAUREEN KAUFMAN • MARY KILKENNY • DONNA LACZNY • • TOM MARTIN • WENDY MURPHY • MICHELLE O’BRIEN • TIM PAGEL • CHRIS RATHBONE • JULIE SARTON • • RYAN SIMONS • RUTA SYVERSON • SAVANNAH THOMAS • LINDA TONGE • LAEL VANDENBURGH • ANNIE ZAMBITO •
262.248.4492 | KEEFEREALESTATE.COM 309906
FAMILY-OWNED BUSINESS 2018
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FILE PHOTO Family Owned and Operated
Jimmy Standley, president of Solé Bicycles in Venice Beach, Calif., sought a loan online through Funding Circle to grow his business.
Small businesses have struggled to find funding: Not anymore “No bank was willing to work with us, and we missed opportunities as a result,” Solé President Jimmy Standley said. His experience is all too common. According to the Federal Reserve’s latest Small Business Credit Survey, nearly one in two small businesses say they struggle to get the funding they need. Fortunately, over the past few years a new option has grown to fill that gap. Online lending platforms connect businesses looking to borrow with investors looking to lend. It’s a fundamentally
different business model than banks, said Sam Hodges, co-founder of one such platform, Funding Circle. He explained that the lending platforms use technology to connect credit supply directly with demand, making it easier and faster for businesses to get affordable loans. Funds come from a community of individual and institutional investors. “It’s not uncommon for businesses to wait weeks to hear back from banks after applying for a loan – just to be denied,” Hodges said. “Once we have everything we need, we’re able to make a decision in as little as 24 hours.”
WHEN BORROWING ONLINE, BUYER BEWARE When considering an online lending platform, it’s important to look carefully at what you’re being offered, Hodges said. He warned that borrowers should beware of lenders who promise approval virtually instantly, without taking the time to learn about how much each applicant really can afford. Loans from these lenders can come with murky terms and upward of 70 percent annual percentage rates. Additionally, these lenders may take payments directly out of your sales daily or weekly until the debt is repaid, which drastically could reduce your cash flow. “Term loans are the better option for established businesses looking to borrow a set amount of money for a specific purpose and pay it back over time,” Hodges said. FILE PHOTO Family Owned and Operated Jimmy Standley used a Funding Circle loan to expand his business, Solé Bicy- “These are ordinary Main Street businesses across America simply looking to open a cles. Online lending platforms can help small businesses when banks won’t.
new location, hire more staff, stock up on inventory or refinance debt.” This includes Standley at Solé Bicycles, who ended up applying for a second Funding Circle loan as his company continued to grow. Thinking about applying for a loan? There are five things business lenders typically care about. Read more at www. Made2DoMore.com. (BPT)
Family
2018
In business, dreams are easy. Finding the money to make them happen, however, can be difficult. Even established, successful businesses can get turned away for loans at banks. This was the case for Solé Bicycles, a popular maker of stylish, high-performance bikes based in Venice Beach, California. With the busy summer season approaching, they sought a bank loan to expand inventory. The last thing they expected was to be rejected more than 20 times over the following two years.
OWNED & OPERATED A publication of Southern Lakes Newspapers LLC
1102 Ann St., Delavan, WI 53115 (262) 728-3411
Section Editor................ Tracy Ouellette Creative/Production Director.............................Sue Z. Lange Advertising Director ..................... Vicki Vanderwerff Special Sections advertising................... Karen Dubinsky For advertising opportunities in our publications, call (262) 725-7701, ext. 134.
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FAMILY-OWNED BUSINESS 2018
Chico’s LLC Since 1982
SALES, PARTS & SERVICE
Mike Ciecko Owner
Eric & Sarah Daniels & Family
Jeff & Stacy Werth & Family
LICENSED FUNERAL DIRECTOR
LICENSED FUNERAL DIRECTOR
Craig & Marian Hancock & Family
LICENSED FUNERAL DIRECTOR
COME SEE WHAT CHICO’S HAS TO OFFER!
OFFICE MANAGER
• Trailers • Mowers • Snowplows • Salters • Snowblowers
Matt & Donna Daniels & Family
BUSINESS MANAGER
Lars & Alyson Ekornaas & Family
Pat & Ric Oberst
OWNER & LICENSED FUNERAL DIRECTOR
Mitch Daniels & Family
Marlene Daniels & Family OFFICE MANAGER
A Family Tradition
• Log Splitters • Chain Saws • Leaf Blowers • Trimmers
Hours: Monday-Friday 8am to 5pm Saturday 8 am to noon • Closed Sunday
Chico’s LLC
At Daniels Family Funeral Homes Jeanna & David Cole & Family and Crematory we know the importance of family. Being family-owned means respecting family values – compassion, sensitivity, and a commitment to helping other families in their time of sorrow. By making arrangements before the time of need, your family can be relieved of making tough decisions during their time of grievance. We believe in transforming a fond remembrance into a truly meaningful and personal event for you and your family.
36
10 Minutes from Downtown Burlington
45
75 11
22841 Durand Ave. KANSASVILLE (262) 878-2096 • chicostrucks.com
Chico’s
11
LLC
196416
LICENSED FUNERAL DIRECTOR
Contact us for more information on funeral preplanning and prefunding through
for Every Occasion... Family owned Since 1987 Steve & Julie Nelson
Daniels Family Funeral Homes & Crematory Polnasek-Daniels 908 11th Ave., Union Grove, WI 53182 (262) 878-2011
Burlington Dairy Queen 324 S. Pine St., Burlington • 763-9385
309353
196424
Schuette-Daniels 625 S. Browns Lake Dr., Burlington, WI 53105 (262) 763-3434
FAMILY-OWNED BUSINESS 2018
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THE RAULAND AGENCYhas a rich history in the Geneva Lake’s area The Rauland Agency Inc. does business the old-fashioned way – “We earn it.” Realtor Bob Rauland’s life in the Lake Geneva area began in 1943 when his family bought a cottage in Buena Vista Park. In 1952 his parents bought a lakefront home at 382 N. Lakeshore Drive, Fontana. The lakehouse was a large two-story stucco home. His parents paid $16,000 for the property, $195 per foot of lake frontage. In 1954 they sold the home for $26,000, which equates to $317 per foot of Lake frontage. The Rauland Agency’s first lakefront home sale occurred in 1962 when they sold 200 feet of prime Lake front with a colonial home on Basswood Drive, South Shore on Geneva Lake for $75,000 or $375 per foot of lake frontage. In 1978 a 13.5-acre lakefront estate with 700 feet of lake frontage, 20 rooms, swimming pool and guest residence sold for $775 per foot of lake frontage. Things have dramatically changed over the years. In 1985 lakefront property sold for about $2,500 per foot. Lakefront property reached its high of $30,000-plus and has since settled back to $18,000 to $24,000 for riparian-right lake frontage per frontage foot. Bob Rauland has been called “the grandfather of real estate” in Walworth County. Grandfathers are people who are gentle, honest, caring and enjoy making people happy. That’s a pretty good description of this Realtor. Bob personally had the opportunity to know and work with many wealthy lakefront families and property
owners for the past 56 years. The Rauland Agency has sold many improved and vacant farmland properties since 1961. When Bob began his career in real estate, Big Foot prairie farmland was selling for Bob Rauland about $100 per acre. Prairie farmland values had reached a value of $10,000 per acre as of the end of 2016. During the past 56 years the Rauland Agency has had farm sales in excess of 10,000-plus acres of farmland in Walworth and Rock counties. The Rauland Agency’s goal is to provide our clients with a professional buying and ownership experience that consistently satisfies each individual’s need yet exceeds their expectations in a comfortable, supportive environment. A long-standing tradition of Chief Big Foot dating back to the early 1900s has been an inspiration to Bob and the communities around the lake. Chief Big Foot’s name is recognized as the home of: Big Foot High School in Walworth, Big Foot State Park in Lake Geneva, Big Foot Country Club in Fontana, Big Foot Prairie, west of Walworth, and numerous other institutions around Geneva Lake. Bob was a director of the former Walworth State Bank for 43 years and Chief Big Foot
SUBMITTED PHOTO Family Owned and Operated
Cooper’s Market as it was in the early 1900s. The building housed the grocery store owned by Cynthia Rauland’s (Bob Rauland’s late wife) family. The old store and the building to the right are now home of The Rauland Agency Realtors.
was the bank’s logo. The Rauland offices were purchased by Bob in 1961 for the establishment of his real estate and insurance businesses. The history of the buildings dates back to the late 1800s when the buildings were the home of Woodman’s Insurance Co., Walworth’s’ first
library, the Masonic Center and two grocery stores. The two buildings have been the home of the Rauland Agency Inc. Realtors for 56 years. For more information on the Rauland Agency, see the company’s ad on Page 10.
7170 Hwy. 36, Springfield, WI
(262) 248-8550
www.springfieldauto.net 309905
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FAMILY-OWNED BUSINESS 2018
The STINEBRINK FAMILY Thanks You for Over Forty Wonderful Years of Business in SE Wisconsin! We are proud to be able to employ over 350 local residents who help us fulfill our mission to take excellent care of our customers.
Your Full Service Grocery Store
A Cut Above the Rest
Family Owned & Operated Since 1974 • Full Deli Department, Party Trays Available
• In-House Bakery, Custom Cakes
• Fresh Salad and Hot Food Bar • Floral Arrangements and • Produce Delivered Fresh Daily Plants for All Occasions • Full Service Meat Department, • Complete Liquor, Wine & Beer Department Will Cut To Order
Over 40 Years of Excellence
OPEN 7 DAY S A WEEK 6 a.m. to 10 p.m .
Delavan
1414 E. Geneva Street in the Shopko Shopping Center
262-728-2638 Stinebrink’s Liquor Store (Next Door) Largest Liquor Store in the Area
262-740-0541
Lake Geneva 100 East Geneva Square in the Geneva Square Shopping Center
262-248-8798
Kenosha 7600 Pershing Blvd.
262-764-1954 Kenosha 2215 80th Street
262-654-6961
309681
4 Great Locations to Serve You Better!
FAMILY-OWNED BUSINESS 2018
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Veteran Amanda Debaere and her family are pictured here with the James R. Taylor and Sons employees, family members and volunteers who replaced the roof on Debaere’s Genoa City home in 2017. Debaere was the fourth veteran to receive a new roof from Taylor and Sons since their Military on Top program began in 2014.
PUTTING THE
SUBMITTED PHOTO Family Owned and Operated
‘Military on Top’ AREA BUILDER OFFERS GRANT FOR A NEW ROOF TO VETERANS
by Tracy Ouellette
can be found at www.jrtaylorandsons.com under the “contact” tab. “We get about 10 to 12 nominations each year, but we really want to see that snowball,” he said. “All the guys love doing this. Everybody from the company is there and other family members and we have volunteers that show up too. It’s a great day. I have T-shirts made for everyone and we have so much fun. “It wouldn’t be what it is without this awesome team.”
EDITOR
It started from a simple social media post where a veteran had shared a photo of a broken garage door asking for help and the owners of James R. Taylor and Sons saw it. “I turned to Stevie, my wife, and said, ‘What can we do?’” James Taylor recalled. So, they brainstormed ideas to help out local veterans with their resources and decided on replacing a roof for a vet. “Once we came up with the idea, everyone was on board,” James said. “From there, we had to decide what to call it and since it was a roof it made sense to say we were putting the Military on Top and that’s what we did,” James said. From there the process involved setting up the legalities of the grant program and getting the word out. “We contacted the newspapers and I took down one of our billboards and replaced it with the Military on Top,” James said. “Now we have it on all of our trucks, so it’s out there all the time, but the first year we had to do it differently.” After that was in place, they enlisted the help of the East Troy American Legion Loomis-Martin Post 188 to assist in choosing the recipient. “Tom Senft (post commander) has been a great help through out all of this,” James said. “They pick out who will get the roof each year and it’s always someone who is so humble and grateful. “Every single year, without exception, when we announce who will be getting the roof, they tell us to give it to someone whose need is greater, that they will be OK on their own. I have to tell them that’s not how this works and they will be getting the roof. It makes me smile every time.” James said the nomination process ends April 1 each year and the recipient is announced at the Memorial
A little history of the company
TRACY OUELLETTE Family Owned and Operated
James R. Taylor and Sons owners, Stevie and James Taylor, support area veterans with their Military on Top program.
Day observances at East Troy Village Square Park. The recipients are notified in advance so they can be at the park for photos of them receiving the grant. Since its inception, four veterans have been awarded a new roof. They are: Amanda Debaere, 2017; Larry Weber, 2016; Phil Schultz, 2015; and Francis Brady, 2014. Debaere is a Genoa City resident and the other three veterans were East Troy residents. James said the program is open to all Walworth County residents and the nomination form and more information
James said he is the third generation to own the company and he moved it to East Troy in the early 1980s. “My grandfather started my father in this business and now it’s me and my wife, Stevie, running it,” he said. The Taylors employ about 20 people, including workmen and office staff. Along with roofing, Taylor and Sons offers remodeling services, with a showroom in East Troy, window replacement, siding, kitchens and baths, and even new construction. “That’s something rather new for us,” James said. “We do a few new houses a year, but remodeling is the majority of our business.” The company is on the East Troy Village Square, at 2115 Division St., and James said when they built their new showroom/offices two years ago, they chose to stay on the square to bolster economic development in East Troy’s downtown district. “We’re a blessed company and if there’s something we can do for community, we will do it,” James said. “We’re a business that cares for people and the community and we want to give back as much as we can.” For more information, visit the company’s website, give them a call at 262-642-7970 and see their ad on Page 16.
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FAMILY-OWNED BUSINESS 2018
• ADA friendly
Official Waste Hauler of the Walworth County Fair
Family Owned & Operated Since 1954
Residential Commercial Construction Garbage & Recycling Pickup Dumpster Rental 4 Yard - 30 Yard Containers
• Wide variety of leagues • Birthday Parties • Full-Service Pro-Shop • Volleyball & Horseshoes Lighted courts • Open daily at noon
(262) 534-PINS (7467)
• Daily luncheon & dinner specials • Serving pizzas, pastas, and sandwiches daily • Full-service bar • Banquet hall to accommodate parties from 20-225 - Weddings, birthdays, class/ family reunions, business luncheons • Custom catering & delivery
(262) 514-FOOD (3663)
Mon. - Thurs. 7:30 - 4:00 • Fri. 7:30 - 2:30 Locally Owned & Operated
Eli, Pete & Bob Nieuwenhuis
www.nbdisposal.com (262) 728-8155 857 Comus Dr., Delavan, WI 275108
Waterford’s finest recreation facility 730 Cornerstone Crossing, Waterford, WI 53185
Celebrating 11 years of serving the Waterford community! 309351
www.flueggeoptical.com • Corner of Hwy. 36 & Main St., Waterford, WI • HOURS: Mon.-Fri. 9-6, Sat. 9-1 • 534-6090 THE FLUEGGE OPTICAL STORY: We TRULY are a local family owned and operated business conveniently located on the NE corner of Highway 36 and Main Street in Waterford, WI. We have been at this location since 1986. Staffed by the third generation and fourth generation of Fluegge opticians, we are proud to say that we are many things. Such as • The only full service optical store in Racine county • We manufacture all lenses in-house • We are the only optical lab in Wisconsin that manufactures glass lenses • We are the oldest name in the optical lens manufacturing business in Wisconsin and have been making lenses since 1918. We are truly a dedicated eyeglass store. We do not examine eyes or fit contact lenses. We simply make and fit eyewear right and fast. We proudly declare that we are the largest independent eyewear store in Wisconsin with over 5,000 styles of high quality eyewear e.g. Tiffany, Dior, Fendi, Tag Heuer, Polo, Versace, Gucci, Prada, and many more. In addition we have a large and great selection of sunglass brands e.g. Oakley, Maui Jim, Ray Ban, Rudy Project and more. Truly a selection to satisfy the most discriminating taste. If it goes on your face, it should come from our place.
Racine County’s ONLY In-House, Full Service Lab With Glasses Made As Quickly As You Need them
If you are not familiar with us and what we do, simply ask a friend or a neighbor that wears glasses and you’ll find that we have probably done something for them. Or visit us on the web at www.flueggeoptical.com. We have convenient hours; Monday through Friday 9 a.m. to 6 p.m. and Saturday from 9 a.m. to 1 p.m. We have fun music, TVs and jars of our trademark Tootsie Rolls and true desire to take care of you, our customer for your eyeglass needs in a way that others don’t do or forgot how to do. Customer service is not a department here; it’s how we do business. So please, we encourage you to stop by and see for yourself and you will find that in the case with Fluegge Optical, seeing is believing. We look forward to the opportunity! Thank you, The staff at Fluegge’s, AKA “The FLU Crew”
196423
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Heating and air conditioning tips from the pros Next to your home itself, a home comfort system is one of the largest investments you will make. That’s why the decision to purchase a heat pump, gas furnace or central air conditioner is a significant one – a decision that requires careful thought and research. To help you make an intelligent decision about heating, ventilation and air-conditioning (HVAC) equipment, here are 10 common questions – and answers – from the experts at the Coleman brand of Johnson Controls. Is installing a central HVAC system really necessary? In new homes or remodels, a central home comfort system provides the highest level of overall comfort, indoor air quality and humidity control. Should I repair or replace my existing system? As a rule of thumb, replace your existing home comfort system when repairs cost 30 percent of a new purchase – or when utility bills have increased 50 percent as a result of older, less-efficient systems that use more, higher-priced electricity.
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SUBMITTED PHOTO Family Owned & Operated
Air Systems Inc. owners Ross and Cynthia Bilello are ready to help homeowners and businesses with their heating, cooling and air quality systems. The Delavan company serves all of Southeastern Wisconsin.
by the product and training resources of a major manufacturer, you will feel confident that you’re getting the home comfort system that best meets your needs. If I have an existing system, can any of these components be reused? Every system is different. After a thorough inspection of your electrical system, ductwork and other components, your contractor will provide a rundown of what you need to replace and what you can keep. What is the best thermostat to use with my system? Look for a programmable thermostat for accurate, reliable, energy-saving performance. For added savings and convenience, the Coleman Echelon Residential Communicating Control with Wi-Fi support works with mobile devices to easily program your system, wherever you are. What does the air handler do for my system? An air handler circulates conditioned air throughout your home. You can combine it with accessories to filter, humidify or dehumidify the air stream as needed.
How much can I save with new equipment? Air conditioning and heating equipment consume about 44 percent of a home’s energy bill. Today’s ENERGY ELLO STAR qualified systems ROSS BIL OWNER: F North, Delavan are as much as 60 percent hway . more efficient than 4520 Hig a.m. to 4:30 p.m 8 : rs y a u d o ri H 10-year-old equipment. gh F day throu
c. Air Systems In Mon mergency 24-hour e ailable. a e servic v
What can I do to improve indoor air quality? Indoor air can be from five to 100 times more polluted than outdoor air. Adding humidifiers, dehumidifiers, ventilation systems, ultraviolet lights and air filter technologies can dramatically improve your indoor air quality.
How do I select the right heating/cooling -1655 system? (262) 728 Get solid advice from an How complicated expert. The right contractor is a new system installation? can perform a load calculation or an energy analysis That depends on the house and the system. While to determine your operating costs. After getting to air conditioners and gas furnaces require different know your needs, he or she can customize a system components, the common denominator is ductwork, just for you. which must be properly sized and zoned for proper system performance. Your contractor can evaluate How can I be sure I’m your existing setup and tell you how simple your selecting the right contractor? installation will be. Seek out a contractor who is associated with To learn more, visit www.colemanac.com. (NAPS) a recognized brand. If the contractor is backed
Air Systems offers fullservice heating, cooling and air quality solutions Air Systems Inc. is a family-owned and operated business, providing full-service heating, cooling and indoor air quality solutions. We faithfully serve both business and residents of Southeastern Wisconsin. Air Systems is owned by Ross Bilello. He and his family moved to Delavan in the early 1990s for an opportunity in the HVAC industry, and eventually started Air Systems Inc. in 1992. Ross now has more than 30 years of experience in the industry. A true familyrun business, providing work for his children, extended family as well as adopted family alike. Hard work, skilled tradespeople, excellent customer service and integrity are all trademarks of Air Systems Inc. Air Systems provides its customers peace of mind by utilizing our experienced technicians and offering quality products such as: Wi-Fi enabled thermostats, whole house humidifiers, UV light air purifiers, zoning and air duct cleaning, as well as top-rated furnaces and air conditioning units. They also offer the best warranty available on the market today for their heating and cooling equipment. At Air Systems Inc., the goal is to provide excellence in customer service as well as expertise in installation, maintenance and repair of our customers heating and cooling equipment, regardless of make or model. One way they do that is through their Signature Club. It offers a streamlined maintenance program that makes remembering and completing these services convenient and hassle free for its members. This ensures members have their heating and air conditioning equipment professionally maintained on an annual basis and offers priority service and discounts on any parts that need to be replaced. “We truly believe in the work we do, and while we’ll never claim to be the cheapest in town, we are confident if given the opportunity, you will be impressed with our customer service, the expertise of our technicians and the quality of our products,” Bilello said. “At Air Systems, we truly value our customers. It is our goal, and our motto, ‘to help homeowners relax, live life and focus on what matters most.’” For more information, see their ad on page 38.
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SECTION 2 • FAMILY-OWNED BUSINESS 2018
The Rauland Agency, Inc. - REALTORS® www.raulandagency.com 262-275-2185
#1542345 – GENEVA NATIONAL LAKE GENEVA: This 4 BR/ 3.5 Bath Highlands end unit is adjacent to Trevino Fairway & a tranquil pond teeming w/ turtles & frogs. Numerous upgrades for you to discover in this light filled home w/ an open floor plan & 1st flr Master Suite. The upper level has 2 Lg BR, laundry area, & a Den/Office which could serve as a 4th BR. Private driveway & 2 car garage. Newer roof, furnace, AC & deck. Call today to view. TurnKeyGNHighlandsCondo.com $287,500 Becky Merwin 262-215-4000
#1560856 – DELAVAN LAKE: Shodeen Homes' premiere lakefront home of South Shore Estates on Delavan Lake. This fabulous, new construction, lakefront home sits on 1.3 AC w/ 120’ of level frontage , private pier & views of Delavan Lake. This beautiful 2-story home boasts 6+ BRs, 5 baths, 3 car garage, 3881 SF of finished, open, living space, 2-story GR w/ 2-sided FPL to screened porch, FLR, lakeside kitchen, DR, den, mstr suite, deck & finished, walk-out LL! SouthShoreEstates2.com $1,400,000 Shari Rauland Mohr 262-745-2956
#1555943 – TRINKE ESTATES LAKE GENEVA: This 3 BR, 2 Bath ranch home sits on a level 1.03 AC lot & has a transferable boat slip & lake rights to the Trinke Estates lakefront park. 1802Wildwood.com $800,000 Shari Rauland Mohr 262-745-2956
#1557903 – WILLIAMS BAY: Newly renovated home in the wonderful Willabay Woods neighborhood w/ walking distance to the beach & Geneva Lk Shore Path. 4 BR, 3 BA, office, dining, living & family room w/ FPL. $415,000 Bob Rauland 262-949-5494
#1563007 – LAUDERDALE LAKES: Level entry access to 3 BR/3 full BA home. Pull up to a quaint front porch while the back let's you enjoy lake views from your screened in porch. Close to marina & golf course. $465,000 Connie Poggensee 262-215-7644
#1566088 – ELKHORN: Top of the line 3 BR & 3 BA condo near Evergreen Estates Golf Course. Insulated 2.5 car garage w/ tiled floor. View of the pond from the back deck & 3 season rm. This unit will not disappoint. $325,000 Connie Poggensee 262-215-7644
#1550487 – PRAIRIE VIEW SUBD WILLIAMS BAY: Beautiful exterior Prairie-style & interior Contemporary Style located on a highly desirable exterior lot in Prairie View. 4 BR, 2.5 bath home with 3 car garage. $362,000 Connie Poggensee 262-215-7644
#1558484 - PRAIRIE VIEW SUBD. WILLIAMS BAY: This gorgeous Shodeen Homes 4 BR, 2.5 bath home w/ 3 car garage and open floor plan has all the features you've been looking for in a new home! $390,000 Shari Rauland Mohr 262-745-2956
#1551732 – DELAVAN: Spectacular Delavan Lake Access Home w/ Included Pier & Shore Station. Meticulously Maintained Lake Home that combines Everyday Vacation Presence w/ Elegance & Comfort. $548,500 Harry Mohr 262-745-2953
#1527821 - WINDMILL MEADOWS WALWORTH: Under construction. 2 BD, 2 BA townhomes featuring carefree living, spacious floor plan, in the village of Walworth. Carpet in BR & standard trim package. Units Starting at $235,000 309907 Lisa Berg 262-729-7084
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Page 11
PHOTO COURTESY OF THE LAKE GENEVA REGIONAL NEWS Family Owned & Operated
Stinebrink family members from left are: Todd, Ben and Tim, their dad Brett, Mark and his sons, Matt and Dave. Brett and Mark hold a photograph of their late parents, Ed and Ellie Stinebrink, co-owners and co-founders of Stinebrink’s grocery stores. Ed, Mark and Brett opened the first Stinebrink grocery store on Dec. 1, 1974. Today the family owns and operates Piggly Wiggly stores in Lake Geneva
and Delavan and two stores in Kenosha. All the stores are open from 6 a.m. to 10 p.m. seven days a week. Ed Stinebrink’s checklist for success established in 1974 is still the same quality checklist used in the four locations today: keep it full, keep it clean and keep the customer happy. For more information, see their ad on Page 6.
Ready to serve Elkhorn Auto Parts owners Bob (far right) and Kari Lanser (second from left) and their employees, Brad (from left), Melissa, Cody, Hans, Mark and Tim are
SUBMITTED PHOTO Family Owned and Operated
ready to get you back on the road. The shop is at 806 N. Wisconsin St. in Elkhorn. For more information, see their ad on Page 18.
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SECTION 2 • FAMILY-OWNED BUSINESS 2018
800 Park Dr Lake Geneva, WI 53147
262-248-2031 Same Family Owned andPhone: Operated Since 1912
Since our first location in 1912 in
1912-1934
downtown Lake Geneva, the Derrick Funeral Home has been owned and operated by the Derrick family. Even though we have moved to a couple of locations, one thing has remained the same, the professionalism and the dedication of the staff to providing the families that we serve with the best possible care.
Main Street, Lake Geneva Derrick Funeral Home will be more than honored to assist you or your family with everything from a traditional funeral to celebration of life to preplanning and pre-funding a funeral service. If you have any questions please don’t hesitate to give us a call, 262-248-2031 or visit our website, www.derrickfuneralhome.com for more information.
1934-1997
Center Street, Lake Geneva
1997-Present | 800 Park Drive, Lake Geneva
275113
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Page 13
The Heyer family – 150 years in hardware Who wants to be first when you can be fifth or sixth? Heyer Hardware is celebrating its 150th anniversary this year, with the fifth generation running the business and the sixth working for them. In October 1868 John Jacob Heyer, who immigrated from Mecklenberg, Germany, opened a 1,500-square-foot hardware business in Darien. A tinner by trade, Heyer manufactured items sold in the store, including pails, cooking and baking pans, and milk pails. Among these items, the hardware store sold and maintained coal and woodburning stoves. As business grew, so did the Heyer family and John Jacob’s son, Henry Jacob, took over the business in 1898. Strong community involvement has been deeply rooted in the Heyer family. Both John Jacob and H.J. served on Darien’s school board. H.J. was instrumental in starting the first school bus run and one of the first consolidated schools in the state. Henry was a partner and then sole owner in the first Darien Telephone Co., a 32nd degree Mason, and vice-president of the Farmers State Bank. He rebuilt and enlarged the hardware store in 1916-17. Henry Jacob had three sons and a daughter, Jacob E., Henry A., Edwin Park and Nettie Mae. His son, Henry A. “Hank” went into partnership with his father 1920 and his brother, Jacob “Jay,” in 1923, purchased a 3,000-square-foot store from August Kruger in nearby Walworth. Ed went on to college and for the time being,
left the hardware business to his dad and brothers. Hank took over sole ownership at the Darien store in 1925, at his father’s retirement. He continued to run that store until 1935 when he sold out and moved his family to California. Jay added plumbing and heating to the services offered at the Walworth location, which in turn landed many jobs around Geneva Lake. Heyer Hardware would open and close many of the cottages and lake homes. When Jay was ready to retire, he asked his younger brother, Ed, a civil engineer in the City of Milwaukee, to join the family business. In 1949, Ed, his wife Betty, and their only child, John, moved to Walworth and took over Heyer Hardware. The hardware store further expanded in 1959 with the purchase of an adjoining building and an area out back for customer parking. This acquisition increased the store by 2,000-square-feet. Included in that area was a warehouse, shed, two basements and two under the hardware store. Ed and Jay both served on the Walworth school board and Ed was a member of the Walworth-Fontana Rotary Club and was a member of the first parkINSTANT board in REBATES Walworth. SALE Ed was diagnosedPRICE with cancer in the INSTANT 1950s, so John “Jack,” who was studying REBATE* to be a medical doctor, came home to assist in the store. By the time Ed returned to FINAL PRICE work, hardware was more than just in the name, it was in Jack’s blood. Jack bought out Ed when an explosion ® and fire destroyed Preen 4.93the lb.business in 1970.
BARGAINS OF THE MONTH® 18.99 -5.00
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The loyalty of the community helped the Heyers as they rebuilt their business. A dilemma that many downtown businesses were starting to face was the lack of parking and accessibility. Jack and his wife, Shirley, knew the only way to stay vital in the business was to build a new YOUR CHOICE location. In 1983, Heyer True Value opened it 21,600-square-foot store at its present Green location, 200 Highway 67Thumb North in® cu. years ft. Premium Walworth. During2their in the Mulchand business, Jack andColored Shirley bought
5/$15 L 200 426, 424, 425; 192 210, 213, 212; 186 457, 459, 458; 201 763, 765, 764
Extended Control Weed Preventer
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sold stores in Sharon, Fort Atkinson and Harvard. Having gotten their beginnings in the downtown store, the fifth generation of Heyers, Mary and Ed, along with Dan Romenesko, worked at each of these locations. When Jack and Shirley retired in 1996 they sold the business to Ed, Mary and Dan. Dan purchased the Harvard store from Mary and Ed in 2009, at which time Scott Kovarik, Mary’s husband and current manager, joined the Walworth staff.
L 187 421 B12 *Limit 2 per household with True Value RewardsMulch Card. Colored Consumer responsible for taxes.
L 200 426, 424, 425; 192 210, 213,
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Instant Rebate amount available as mail-in savings for non-True Value Rewards Members. Where applicable 212; 186 457, 459, 458; 201 763, by law, tax is charged on the sale price before the application of instant rebate. Instant rebate or mail-in 765, 764 rebate from 4/1/ 18 through 4/30/ 18. Must present Rewards card to receive instant rebate.
T 186 648 B4
8 pk. LED Solar Pathway Lights Weatherproof plastic. 2 lumens. T 216 007 B6
Instant rebate amount available as mail-in savings for non-True Value Rewards members. Where applicable by law, tax is charged on the sale price before the application of instant rebate. Instant rebate or mail-in rebate from 4/1/18-4/30/18. Must present Rewards card to receive instant rebate.
April18 BOM Ad - Rewards
1501868-2018 YEARS IN BUSINESS Celebrating 150 YearsCELEBRATING in Business 1868-2018 200 N. Hwy. 67, Walworth, WI 20053184 N HWY 67 WALWORTH WI 53184
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309913
HEYER TRUE VALUE HARDWARE AND TRUE VALUE RENTAL HEYER TRUE VALUE HARDWARE AND TRUE VALUE RENTAL
Page 14
SECTION 2 • FAMILY-OWNED BUSINESS 2018
High-Speed Internet
High-Speed Internet with a trusted connection.
Fast speeds for your home or office. In the Middle of Anywhere®. We custom-built our network to place towers where most other carriers didn’t — to provide you with fast internet speeds to search, share, e-mail, stream and video conference.
Reliable Service
No more worrying about weather disruptions.
No Data Overage Fees
Browse away with no worry about extra costs.
Easy Setup
Get online quickly in a few simple steps.
Choose from a variety of plan
See an Associate for eligibility details. Available only in select areas. Plan options may vary by location. Equipment purchase required. Plans require equipment to remain at one eligible service location. All plans will automatically shift to 2G speeds when high-speed data allotment is reached. Taxes and charges such as USF and RCRF apply.
Celebrating 20 Years of Serving Southeastern Wisconsin! Store hours Mon-Fri: 9am-7pm Sat: 9am-5pm Sun: 11am-4pm
Things we want you to know: Service is available only in select areas. Wireless router purchase required. 36-mo. 0% APR Retail Installment Contract or retail purchase required. Tax due on Sale. Credit approval required. Service may be used at only one location or U.S. Cellular may cancel your service or change your plan. Other Terms and Conditions for U.S. Cellular High-Speed Internet apply (available at uscellular.com/legal ). Regulatory Cost Recovery Fee (currently $2.02) applies; this is not a tax or gvmt. required charge. Additional charges, taxes, terms, conditions and coverage areas may apply and vary by plan, service and equipment. High-Speed Internet: All plans will automatically shift to 2G speeds when high-speed data allotment is reached. U.S. Cellular does not guarantee a specific speed for any data transmission on any data plan. The speed you receive will depend on many factors, including but not limited to, your data plan terms, the device you use, your distance from a cell tower, topography and the amount of users on the network at the time of your data session. If you would like to learn more about U.S. Cellular’s Mobile Broadband and Open Internet Practices, they can be found at uscellular.com/legal or ask an Associate for a copy. Limited time offer. Trademarks and trade names are the property of their respective owners. See uscellular.com or an Associate for details. ©2018 U.S. Cellular USCC_High_Speed_Internet_2018_Print_6x9
7437954
Family-Owned and Operated BURLINGTON CROSSING SHOPPING CENTER 170 9 M i l wa u ke e Ave ( n ex t t o D o l l a r Tre e )
309349
Family Owned and Operated Since 2007
W8896 County Hwy. A, Delavan
(608) 883-2100 Check out our hours at www.stallerestate.com
Rent our facility for:
Stop in to enjoy Complimentary Wine Tasting Relax with a glass of wine and a cheese platter in our sunroom and gazebo looking out at the vineyard. NEW Wines • NEW Food Options Wine Flights • Delicious Picnic Platters Wine & Chocolate Pairings Enjoy a Picnic Overlooking the Vineyard or Bring a Blanket to Savor Your Wine in the Vineyard TO GET ALL OF OUR UP TO DATE EVENT INFO
274966
Watch Our Website for Exciting Changes Coming Soon!
• Birthday Parties • Bridal Showers • Bachelor/Bachelorette Parties • Group Outings • Family Gatherings Groups and Buses Welcome
It’s the ‘Talk of the Town’
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Page 15
CELEBRATING 20 YEARS OF SERVING THE BURLINGTON AND SURROUNDING COMMUNITIES After nearly a decade of working for others, Lisa Stettner set out on her own in the newly budding world of wireless phones. In July 1998, she made the brave decision to partner with U.S. Cellular to open Talk of the Town Communications Inc. in Burlington. “When I first opened, it was myself and one employee working six days a week in the strip mall where the Burlington Walgreens is now,” Stettner recalled. Texting, color screens and camera phones did not even exist yet. Now, Talk of the Town is more than just a cellphone store; the store offers new technology services, including high-speed internet and vehicle monitoring and more. In 2004, Stettner’s sister, Amy Singstock, moved back to Wisconsin to join her and is now the store’s general manager. The amazing growth of the industry has made Stettner’s big risk a huge success
story – including marrying her favorite customer in 2004 and having two children while also growing her business into one of U.S. Cellular’s busiest authorized agent locations in Wisconsin. Stettner said that while the industry she stumbled into just out of her teens has a lot to do with her success, so does having a great, tenured team to connect with new and loyal customers alike. Some of the relationships she has with customers literally go back 20 years to when she first opened. “I really am very fortunate to have picked the right business at the right time in the right place and that my family has always supported me – in more ways than one!”
BURLINGTON TAN In 2016, Stettner opened up another
business right next door to her U.S. Cellular location. Burlington Tan was a longtime dream and now a reality. The salon offers three levels of tanning, including a standup bed and does airbrushing. Once again, her family was right by her side during the entire process – from moving tanning beds to painting and decorating! “Mom gets a kick out of finding or creating decorations from thrift stores and Dad is a terrific painter!” Stettner said. “Amy did most of the interior design work as well – from layout to color selections to using burlap as a unique wall treatment.” Talk of the Town, 1709 Milwaukee Ave. in Burlington, is open seven days a week. For more information, call 262-763-TALK (8255) and see their at on Page 14. Burlington Tan is at 1709 Milwaukee Ave. C and is open seven days a week. For more information, call 262-210-4TAN (4826).
Thank you for your business and support
Springfield Auto Sales celebrates two decades in business
by Tom Keefe PRESIDENT AND CHIEF EXECUTIVE OFFICER KEEFE & ASSOCIATES INC.
I take great pride as I take over for my father, Michael Keefe, and of course in larger sense, in assuming ownership of Keefe Real Estate. I’m sure he must have felt the same combination of pride and responsibility as he took the reigns over from his father, Robert D. Keefe, in 1982. My wife, Kat, and I decided to move from New York four years ago for many reasons. One of the most exciting was the opportunity to write my chapter in a story that I consider much larger than myself. In one sense, it’s my family’s story, but it involves so many others: the agents and employees who have helped build Keefe to what it is today, the customers who we have served and a community that we have played a part in shaping. A few years later, I am happy to say it has proven to be an even better fit that I could have hoped for. I am filled with excitement and optimism, and I can’t wait to submerse myself ever further into what I expect to be my life’s work. The leadership team at Keefe, with the support and wisdom of the previous generation, is poised to guide Keefe Real Estate into the future. Together, we have created a modern vision for what we want Keefe to look like going forward as we innovate and continue to bring the highest level of service to our agents and customers, while always staying true to our core values that have guided us for more than seven decades. Thank you for your business and your continued support of Keefe Real Estate’s work throughout Southeastern Wisconsin. Time to get started. (See Keefe’s ad on Page 2.)
Lisa Stettner
Springfield Auto Sales and Service is proud to be celebrating more than 20 years of service in the community. The shop is at 7170 Highway 36 in Springfield, between Burlington and Lake Geneva, making this familyowned car dealership convenient for so many neighboring towns from Elkhorn, Delavan, East Troy and even Milwaukee and Illinois customers. Owners Mark and Sydney Borst were born and raised in the area and pride themselves on a great shopping experience for new and loyal repeat customers. Springfield Auto Sales offers a wide variety of used cars and trucks with value pricing for everyone’s budget. Springfield Auto Sales also offers a full time service department for all your mechanical needs. For more information, call 262-2488550, visit www.shopspringfieldautos. net and see their ad on Page 5. Tom Keefe
Page 16
SECTION 2 • FAMILY-OWNED BUSINESS 2018
Local family business with quality you can trust, proudly serving Southeastern WI. We do more than just roofing! We cater to all your home improvement needs!
Roofing ● Siding ● Windows ● Kitchen ● Baths ● Remodeling
FREE Estimates ● Fully Insured Visit our website to nominate a veteran/active duty service member for a FREE roof!
262-642-7970
Follow us on: www.jrtaylorandsons.com
308694
Located in East Troy
From father to daughter
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Page 17
Letting Dad know how much he’s inspired his daughter
by Jes Christenson CONTRIBUTOR
31 years ago my father Greg Bush, his brother Richard, and friend Chuck Loth opened the doors to Champs Sports Bar & Grill. Thirteen years ago I was given the opportunity to work for my father and with hard work and dedication it gradually led to a partnership that I will be forever
grateful. My father’s knowledge and experience has helped me bring positive energy, enthusiasm and ideas to help in the success of Champs. New menu options, daily specials, remodeling projects, and refreshing our logo have helped keep things fresh and exciting at our family establishment. Having the chance to transition from
SUBMITTED PHOTO Family Owned and Operated
Jes Christenson (right) and her father, Greg Bush, enjoy a day out on the water.
being my dad’s employee to becoming his partner has been an amazing experience and opportunity. I have learned everything I know from him, he has always been such an inspiration to me, from his family values to his dedicated work ethic. We get to experience our highs and lows together; we are best friends and never worst enemies. He always lets me know how proud he is of me on how I adapted to the atmosphere and quickly learned the business. His daily mentoring made me able to “carve a niche for myself,” and allow me to pass on the passion to everyone who walks through the door. Now that I am a small business owner, I can’t stress how important it is to have such a respectful and responsible group of employees who I also consider my second family, I could not do it without them. It makes it easy to wake up and look forward to going to work every morning. So thank you “pops” for believing in me and for your hard work, because you are the reason I have become the successful woman I am today. I am honored to call you my hero, my best friend and mentor. Champs Sports Bar & Grill is at 747 Main St., Lake Geneva. For more information, visit www. champslakegeneva.com and see their ad on page 32.
SUBMITTED PHOTO Family Owned and Operated
Greg Bush carries his daughter, Jes Christenson, on his shoulders when she was a little girl.
Keeping you comfortable
SUBMITTED PHOTO Family Owned and Operated
Komfort Heating & Cooling Inc. was founded in 1976 by Jack Myers. Located just west of Elkhorn on Highway 11, the business has been a family owned and operated since then and is now owned by Jay and Joel Myers. They have customer service representatives available 24 hours a day to take your call whether it be scheduled maintenance or emergency service. Their dedicated technicians are knowledgeable and capable of making repairs to a variety of equipment. Komfort is a factory authorized dealer for Carrier and Lennox products and can also provide solutions for a variety of air quality issues such as humidifiers, air
cleaners, and UV lights. Their promise is to keep your home running as cost-effectively and comfortably as possible. Dealing with an assortment of products, they assure you that your home is not only comfortable and efficient, but can also improve your in-home air quality. They say they aren’t happy until you’re happy with the services and products they sell, and your overall customer experience. Employees pictured front from the left are: Mike K., Joel, Rowland, (back row) Mike E., Nicole, John, Mitchell, Richard, Kirk, Sawyer, Blake, James and Nick. For more information, see their ad on Page 24.
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SECTION 2 • FAMILY-OWNED BUSINESS 2018
3rd Generation Family Owned Since 1937
4th Generation Family Owned Celebrating 88th Anniversary
1930-2018
1422 Main Street Union Grove, WI 53182
Elkhorn NAPA Auto Parts 806 N. Wisconsin • Elkhorn, WI 53121
(262) 723-6272
(262) 878-1226 www.martinsgarage.com
Hours: Monday-Friday 7am to 8pm Saturday 8am to 4pm, Sunday 8am to 3pm Custom Spray Paint Cans • Hydraulic Hoses Made While You Wait Knowledgeable Staff • Largest Auto Parts Inventory in Walworth County 309677
309680
FAMILY OWNED & OPERATED
156 S. Pine Street | Burlington, WI 53105 | (262) 763-3100
www.richtersmarketplace.com
Text “richter2” to 41570 to receive exclusive text offers!
309364
FAMILY-OWNED BUSINESS 2018 • SECTION 2
Clockwise from right: Derrick Funeral Home and Cremation Services owners Dan (licensed) and Sandy (nonlicensed) Derrick, they are the third generation owner/funeral director in the company; fourthgeneration Funeral Director Ryan (licensed) with his wife Becky and children Emma and Billy; first-generation funeral director/owner Thomas L. Derrick; and second-generation non-licensed owner Thomas and Betty Derrick. Derrick Funeral Home and Cremation Services is at 800 Park Drive, Lake Geneva. For more information, call (262) 248-2031, visit www. derrickfuneralhome.com and see their ad on page 12.
Page 19
All in the family
SUBMITTED PHOTOS Family Owned & Operated
What is a business plan? TIPS FOR MAKING THE MOST OF WHAT YOU HAVE Businesses large and small can benefit from drafting business plans before beginning operations. A business plan is a description of a business’ projected future, and this document will spell out exactly what a business owner plans to do and how he or she will put that plan in motion. Forbes says that entrepreneurs can benefit from business plans because the process of developing them will help business owners understand which type of business he or she would like to create and the type and amount of funding and other resources that will be needed to get the business functioning. Although business plans may be optional, one instance in which they are often required is when entrepreneurs are seeking funding. That’s because lenders often require business plans to weigh the risks and benefits of investing in a potential business. Entrepreneurs can use templates to draft business plans and then fill in specific details. Here are some components to include in the plan. • Executive summary – This is a synopsis of the entire plan with all of the essentials briefly discussed. Include
the reasons why the business will be successful. • Business description – In this section, entrepreneurs can provide a profile of the company. Information can include location, size, planned operations, and the target market. • Industry analysis – Here business owners discuss the market in which the business will be competing, including how large the market is and whether or not there are any trends affecting this type of endeavor. • Marketing, products and sales – In this portion of the plan, owners mention the products or services being offered. Strategies for branding, marketing and how the product/services will be sold also are included. • Operations – The operations portion of the plan will detail the processes the business needs to address on a daily basis to be successful. • The team – In the business plan, entrepreneurs should also identify the personnel who will be helping to run the company, including why these people are FILE PHOTO Family Owned and Operated qualified for the job. Business plans are helpful for entrepreneurs by creating an outline for future (METRO CREATIVE)
growth and direction.
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SECTION 2 • FAMILY-OWNED BUSINESS 2018
Your
Superstore!
BURLINGTON
Your family owned dealership for 60 years! Growing with Southeastern Wisconsin since 1957 WE WANT YOUR TRADE, AND WE’LL PAY TOP DOLLAR! YOU BUY OUR CAR OR NOT!
WE’LL BEAT ANY COMPETITORS ADVERTISED PRICE!‡ ‡Lynch Burlington will beat any competitor’s advertised price. Consumer must bring in competitor’s advertisement and we will beat any advertised price of exact make, model and trim level vehicle.
262-757-2977 309352
FAMILY-OWNED BUSINESS 2018 • SECTION 2
STEBNITZ BUILDERS:
Page 21
SUBMITTED PHOTO Family Owned and Operated
Stebnitz Builders Inc., in Elkhorn, provides home improvement construction services to residents in Walworth County and beyond. The company works with
homeowners on large and small remodeling projects and focuses on keeping the customer informed throughout the project.
A family foundation for 46 years Stebnitz Builders Inc. is proud to be celebrating its 46th year of service to Walworth and surrounding counties. Founded by Stan Stebnitz in 1972, original projects were limited to general carpentry work and the occasional addition. With the help of Stan’s three sons, Dave, Gary and Dan, the company grew and was recognized for its quality and integrity. “The three key principles my father committed to from the beginning resonate within our team today,” Production Manager Dan Stebnitz said. “Always do what’s right, provide service like you expect to be served and never walk-away from a project.” In 1985, the brothers approached their dad and purchased the business. They wasted no time implementing their growth plans, which began with a new headquarters in Delavan and an expansion of their service offerings. They also added key members to the team to further enhance the client experience, which was so important to each of them. The tradition of family ownership and involvement continued when Dave’s son, Chris Stebnitz, purchased the business in 2005 and became the company’s thirdgeneration owner. “Our team culture has the same goals today, to ensure our clients are well-served now and in the years to come,” Chris Stebnitz said. “That approach is something that’s critically
Chris Stebnitz
important to our team and the family name. It’s a focus that will allow this company to continue my grandfather’s legacy by serving Walworth County for another 46 years.” In an effort to be more easily accessible to their clients and allow for continued
growth, Stebnitz Builders moved from their headquarters in Delavan to the hub of Walworth County at the interchange of highways 43 and 67. Their new location, 204 Commerce Court in Elkhorn, provides an easier access for clients traveling from anywhere in the county. Great designs and quality results are a time-proven standard at Stebnitz Builders. But, today, their focus has broadened, embracing 21st century technology to enhance the client experience. Communication, visually and verbally, with the use of tomorrow’s technology is taking the client experience to a whole new level. Collaborating through Houzz, 3D design and virtual walk-throughs allow their clients to truly experience their renovated space before it even begins. An expansive presence on the internet, including social media sites, homeowner reference sites and a comprehensive website allow homeowners to gather great information about Stebnitz Builders and the plethora of products and materials they may be considering for their project. The company culture at Stebnitz Builders encourages regular client communication. Their team of consultants, production managers, carpenters and office staff all pride themselves on proactive and responsive communication.
“Our clients want and deserve to be in-the-know. Remodeling can be a scary and invasive process; our level of regular communication and availability make us a 24-7 home advisor and information funnel for our clients and homeowners. Phone, text, e-mail, go-to-meetings, messenger, and facetime, just to name a few, make us reachable and accessible,” Chris Stebnitz said. Delivering great client service and an exceptional client experience is evident by the many accolades and awards they’ve received. One such measurement is the use of Guild Quality, a third-party survey firm who contacts clients after project completion for an in-depth, detailed survey/report about their remodeling experience. Those most recent results are constantly updated and accessible for all to see. “We love the transparency Guild Quality provides us in our efforts to continually improve. Our 99 percent referral rate from those client surveys has earned us our fourth consecutive Excellence in Customer Service and another Guildmaster Award … I couldn’t be more proud of our team,” Chris Stebnitz said. If you are interested in a home improvement project of any size, reach out to them – they’ll be ready to listen! For more information, see their ad on Page 28.
Code BDN DancingfoHorses Open Year Round! r $5 OffTheatre: ELKHORN Dancing HorUse se s Th ea tr e: O pe n Promo Ye ar Round! all Tickets
Page 22
SECTION 2 • FAMILY-OWNED BUSINESS 2018
Code BDN
Regular Ticket Price $27.50
See Live Attraction!
Use Promo forFOB $5 Off Code BDN forall$5Tickets Off all Tickets
Motors The “Last” of the Small Town Dealers
Regular Ticket Price $27.50 Regular Ticket Price $27.50
Wisconsin’s #1 Must See Live Attraction! Wisconsin’s #1 Must See Live Attraction! Dancing Horses Theatre: Open Year Round!
& Operated Use PromOwned o Last Family for 84 years CobydetheBD N for $5 Off all Tickets
Regular Ticket Price $27.50
Promo Wisconsin’sUse#1 Must See Live Attraction! Code BDN for $5 Off all Tickets Regular Ticket Price $27.50
If you do not see the vehicle you want we will search to locate one for you.
Wisconsin’s #1 Must See Live Attraction!
Low Overhead = Low Prices ~ Low Pressure Buying Atmosphere We’ll Beat Any Competitors Price We Sell Factory Warranties, NOT After Market Warranties.
SALES HOURS: Mon. & Thurs. 8 AM-8 PM; Tues., Wed. & Fri. 8 AM-5:30 PM; Sat. 8 AM-3 PM or by appointment
Elkhorn Motors
910 N. Wisconsin St., North Elkhorn Motors (262) 723-2131
www.elkhornmotors.com
309899
Haase-loCkwood
& assoCiates Funeral Homes & Crematory
Christmas Performances November - January
tmas Performances
Chris Check website for dates and times November - January Christmas Performances November - January www.thedancinghorses.com
d ti m es a n262-728-8200 d a te s website o rCheck forDelavan, dates and 5065 Highway 50, WI times 53115 m o .c es rs o ci n ghwww.thedancinghorses.com
115 I 5 3Delavan, a v a n , W50, D elHighway ,065 WI 53115
103 Eagle Street
Christmas Performances Eagle, WI 53119 November - January
Christmas Performances November - January
Check website dates and times Cfor he ck w eb si te fo r www.thedancinghorses.com w
(262) 594-2442
320 W. Main St. da te s an d ti m es Palmyra, WI 53156 w w.t he s. co495-2127 m 262-728-8200 da nc in gh or se(262)
113 Freeman St. Genoa City, WI 53128 (262) 279-5933 730 N. Wisconsin St. Elkhorn, WI 53121 (262) 723-6390
2 6 2 -7 2 8 -8 2 0 0www.hdlfuneralhomes.com
5065 Highway 50, Delavan, WI 53115
309683
309900
0 2 8 - 8 2 0262-728-8200
620 Legion Drive Twin Lakes, WI 53181 (262) 877-3013
FAMILY-OWNED BUSINESS 2018 • SECTION 2
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N
Dancing Horses Theatre and Animal Gardens Petting Zoo in Delavan The Dancing Horses Theater and Animal Gardens Petting Zoo its celebrating its 15th year of bringing entertainment and education to its guests. The talented performers, with the help of interns, provide a show you will want to see again and again. The theater’s interns come from all over the Unites States and have the opportunity to learn the many facets of the equine industry from experienced professionals, Joyce Bicek said. “This is a chance of a lifetime to learn bareback, trick riding, gymnastics, dressage and the art of performing in front of a live audience,” she added. “Our talented professionals share their sincere love and passion for horses, by training and encouraging others. Tenacity and the willingness to work hard will create future equestrian performers. “For 15 years we have depended on our interns to provide the muchneeded support for a show of this magnitude. Without our interns it would be an impossible task to present this spectacular production. After this training period they have the option to become part of our staff.” Dancing Horses, 5065 Highway 50, Delavan, is open year round, presenting an ever-changing 90-minute production, followed by a 30-minute exotic bird show. The Animal Gardens Petting Zoo is on the same 40-acre property and is open May through October, also providing an internship program for students wanting to learn the care and management of exotic animals. “Our zoo director will train you in our animal enrichment programs and you will have an opportunity to provide a narrative to be presented to our visitors and school field trip guests,” Bicek said. The staff, interns and management look forward to entertaining you and your family in 2018. For more information, visit www.thedancinghorses.com, www. animalgardens.com or call 262-728-8200. See their ad on Page 22.
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SUBMITTED PHOTO Family Owned & Operated
The Brothers Nieuwenhuis
The Nieuwenhuis Bros., Inc. has been family owned and operated since 1954. Pictured are owners Eli, Pete and Bob Nieuwenhuis. For more information, see their ad on page 8.
SUBMITTED PHOTO Family Owned and Operated
Lyle’s TV & Appliance
Lyle’s TV & Appliance owners Sue and Tom Schinke (from right), delivery driver Luke Ritzert and Brian Luengen look forward to helping you with your new purchase. The Elhkorn shop is at 17 S. Washington St. For more information, call 262-723-3477, visit www.lylestv.com and see their ad on Page 24.
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SECTION 2 • FAMILY-OWNED BUSINESS 2018
Online parts & service at www.lylestv.com 17 S. Washington St., Elkhorn
262-723-3477
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FAMILY-OWNED BUSINESS 2018 • SECTION 3
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SUBMITTED PHOTO Family Owned and Operated
Pier 290 is accessible from Geneva Lake and offers outdoor seating in the warmer months. The bar at the Williams Bay restaurant was rescued from a home
on the lake that was being torn down and refinished to provide this attractive place to enjoy a drink, some appetizers or even dinner.
Gage Marine
has been on the lake for more than 100 years Gage Marine can trace its roots in Lake Geneva back to 1873 and the launching of the original Lady of the Lake. Prior to the road system making its way around the lake, Gage’s excursion boats were the best way for visitors and lakefront homeowners to get to various resorts and homes. In 1916, the Cruise Line purchased property in Williams Bay as a service and winter storage facility for their fleet of boats. It didn’t take long for boat owners to start bringing their boats to Gage’s facility for their service needs. In 1958, the Gage family bought the excursion business and kicked the marina facility into high gear. “We immediately started designing and building the Gage-Hacker, which was produced from 1961 to 1969,” said Gage Marine Marketing Coordinator Kacey Gallup. “In 1960, we began selling Boston Whalers, largely because of the safety and unsinkable status that makes them worldfamous today. “We introduced the first indoor storage
facility to the area in the 1960s and, in the 70s, we brought the only travel lift onto the lake. We’ve invested in the finest equipment for servicing and restoring your boat, and employ nearly 50 seasoned professionals to serve you year-round. You’ll find the most highly trained service technicians, our own fiberglass shop, wood shop, metal shop, and proper haul-out facilities. There is a reason why Hinckley Yachts, the most technologically advanced boat builder in the United States, picked us to be one of only two service partners in the world! “Let’s talk value. While we believe in raising the bar when it comes to unparalleled facilities and staff, you may be surprised that you won’t pay any more for them. Compare our labor rates and you’ll find that we are the same or less expensive than others. If you believe in quality service and value, you’ll find a home for your boat at Gage Marine.” The excursion boats began on Lake Geneva in 1873, under a variety of owners
throughout the decades Russell Gage purchased the Wisconsin Transportation Company in 1958. The name was changed to Geneva Lake Excursion Corp. and the current fleet still has two boats from the original, the Polaris (1898) and Louise (1902). At that time, there were six lake yachts in the fleet. Gage Marine built the Lady of the Lake, a replica of a lake paddle wheeler, in 1963. The new Walworth was built in 1967 to replace original, which was used as U.S. Mailboat. The Belle of the Lake, a replica lake steamer, was built in 1972. The Lorelei was purchased in the 1970s and put into service with the cruise line in the 1990s. The Geneva, a tender for the aircraft carrier USS Saratoga, was purchased in 2000. The Duchess was purchased in 2005, formerly known as the Algonquin Princess. It was built in 1986. Originally just known for narrated tours of the lake and water taxi service, today cruises also include meal
tours, historic lake estate tours, and the Santa Cruise, as well as private charters and corporate events. And now in 2012, Bill Gage, third generation steward of Gage Marine, realized that he would like to add a neighborhood friendly restaurant to the many lake centric services the 140-yearold company provides. This was the birth of Pier 290. The Gage Marina property went through a three-year complete overhaul. The restaurant was designed to give a warm, comfortable lake feel with the re-purposing of many antique nautical pieces, various doors, boards, bricks, fixtures and other recovered items from all over the Geneva Lake area. Together Gage Marine, Lake Geneva Cruise Line, and Pier 290 provide opportunities for residents and visitors to enjoy lakeside living, even if they don’t have a home on the water. For more information, see their ad on Page 30.
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
me
Your Hometown Funeral Home Since 1923
Mealy Funeral Home Mealy Funeral Home Your Hometown Funeral Home Since 1923
n for over 90Serving years Waterford and surrounding Serving Waterford and surrounding communities with compassion care and compassion 90 years communities with care and forfor95overyears
hn E. Kojis
Traditional Services Generation• Owner *Traditional Services d Funeral Director with Burial with Burial is dedicated staff *Cremation with • Cremation with Memorial Services *Pre-Need Specialists Memorial Services *Serving All Faiths • Pre-Need Specialists • Serving All Faiths
Waterford WI 53185 mealyfuneralhome.com
John E. Kojis
Third Generation Owner
R-L: JOHN E.Funeral KOJIS, Licensed Director TED HEGEMAN, and his dedicated staff JOE QUIN
225 West Main Street Waterford WI 53185 (262) 534-2233 www.mealyfuneralhome.com
225 West Main Street, Waterford, WI 53185 (262) 534-2233 www.mealyfuneralhome.com
Our First Vehicle
We have 95 years of experience caring for families, from all walks of life. Families come to us because they know we are sincere about wanting to guide them through their most difficult time and are dedicated to excellence in service. Harry W. and Dena (Hoppe) Mealy began serving families of Waterford from our Main Street location in 1923. Back then it was in conjunction with a furniture business which was phased out in the ‘60’s. Over the years, they along with sons Harry Jr. and Thomas “Spud” and daughter Ione (Mealy) Kojis had been involved with offering compassion and comfort to Ione (Mea those in need. Spud as director and Ione operated ly) Kojis the funeral home together until his untimely death in 1978 at the age of 49. It is Spud’s ‘72 Buick Riviera that you see in our advertisements. The funeral home received some major renovations in the 90’s, changing the face of the building and remodeling the chapel. Recently the interior underwent more renovation and redecorating. Dena & Spud Mealy
Harry W.
Mealy wit
h Harry J
r.
Ione Kojis continued working with families with the aid of director Ted Hegeman, who has been an integral part of our business since 1984. Ione genuinely loved and cared about people. Like her mother, she attended every social event hosted in Waterford and she was equally loved by the community. She had an astounding memory for names, genealogy, and the history of the town. Declining health forced her into retirement in 2000 which is when her youngest of three sons stepped up to carry on the family name. A commitment to caring has passed down through three generations. Currently John E. Kojis is the third generation of the Mealy Family to operate the funeral home. John has taken his grandfather’s words “Take care of the family’s needs, it is a great reward to comfort others” to heart. John brings a great sense of caring and compassion to his work, striving to make the hardest time in one’s life just a little easier. The Mealy family was brought up on good values, respect, dedication and genuinely caring for their fellow man. It’s how you keep a business going. 309915
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Bob Roesing, owner of Roesing Furniture in Waterford, stands by one of the sofas that can be ordered in a variety of colors. He says his staff’s knowledge and dedication to service set his store above the large retailers
All family IN THE
TRACY OUELLETTE Family Owned and Operated
Roesing has been selling furniture for more than a century by Tracy Ouellette EDITOR
Henry J. “H.J.” Roesing began selling furniture in Burlington in 1902. According to records kept by the Burlington Historical Society, Roesing moved into a building owned by John Haas in 1904. Two years later, Haas bought a share of the Roesing business and the company became Roesing and Haas Furniture and Funeral. More than a century later, Roesing Furniture in Waterford is still owned and operated by the Roesing family. “I probably have been running it for about 30 years now,” owner Bob Roesing said. He is the fourth generation of owners, following his father Don, grandfather A.J. and original owner, great-grandfather H.J. “We had a couple of locations in Burlington and moved to Waterford on July 6, 1976,” Roesing said. “We’ve been here a little over 40 years now.” The 30,000-square-foot facility, just
off the intersection of of highways 20 and 36, is the same size it was when they built it, Roesing said. It includes a main showroom, a smaller mattress showroom and shipping area. The majority of the business is living room furniture sales, Roesing said. “Especially motion and reclining furniture. It’s been very, very popular with the home theaters. Most of them have power now – power reclining sofas, loveseats and chairs,” he said. The home theater needs have also translated into strong sales of entertainment centers, Roesing said. “It’s what people are looking for,” he continued. Roesing said he works with more than two-dozen different furniture vendors and two mattress lines – Beautyrest from Simmons and Symbol Mattress from Watertown. “They’re a great local company,” he said. Roesing said he carries the same lines customers find in other furniture stories
and big box stores, but the atmosphere at his store is much friendlier and he and his employees are more knowledgeable about what they are selling. “People are sick of the big-box stores,” he said. “We can answer their questions and help them out with what they need. We know about the things we’re selling. We have the name brands, great delivery and good service.” Another area the store does well in is Amish furniture. “People love the beautiful quality of the pieces,” Roesing said. “It’s customizable with custom finishes, sized, different types of wood – it’s just beautiful.” Most of the Amish furniture they sell at the store comes from Pennsylvania.
Secret of their success
Roesing credits the company’s customer service and dedicated employees for the businesses success over the decades. “Most of my guys have 20-plus years
here, some of them are pushing 30 actually,” he said. “I’m actually dealing with third-generation customers now. For me it’s been three generations of clients. First it was their parents, then the kids and now we’re on to the grandkids.” And that’s what drives him to open the doors every morning. “It’s the people,” Roesing said. “Some of them have been coming here so long, they’re like old friends. This is such a great community – Waterford and Burlington. Even beyond that. We do a lot of shipping to Eagle, too. We’re all over the place. He doesn’t plan on that changing for quite some time. “I’m still enjoying doing this, when the day comes that I don’t, I’ll close,” he said. Roesing lives in Burlington with his wife, Sue. Roesing Furniture is at 29131 Evergreen Drive, Waterford. For more information, visit the showroom, call (262) 534-3131 and see their ad on the Back Page.
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
WISDOM STARTS WITH WHAT’S IN YOUR HEART, NOT IN YOUR WALLET At Thrivent Financial, we look at money differently—in a way that’s not just smart, but wise. Our goal is to help you prepare for the future, protect the people you love, and live a more generous and fulfilling life. Because life’s not always about having more, it’s about doing more with what you have. It’s about being wise with money. Take this opportunity to align your financial choices with what you really want for your family’s future. Call us today. 400 N. Pine St. Burlington, WI 53105
262-806-7390
1421 Racine St., Ste. G Delavan, WI 53115
262-740-9040 Kate Abbe
Kristen Lafranzo
Bill Duesterbeck
Associate Shoreline Group
Christopher Wiess
Insurance Office Professional
262-812-8013
Jim Pfeil
Scott Herrmann, FIC Wealth Advisor Shoreline Group
500 Interchange N, Ste. 3 Lake Geneva, WI 53147
FIC, RICP® Financial Associate Shoreline Group
Financial Associate Shoreline Group
Diane Kennedy Nopenz
LUTCF, FIC Financial Associate Shoreline Group
Financial Associate
Joshua Duesterbeck, FIC
Financial Consultant Shoreline Group
Not all team members may be appropriately licensed to provide all products and services or licensed to do business in all states. Licensed agent/producer for insurance products offered by Thrivent Financial, marketing name for Thrivent Financial for Lutherans, Appleton, WI. Registered representative for securities offered through Thrivent Investment Management Inc., Minneapolis, MN. Member FINRA and SIPC. Thrivent.com/disclosures. 29586K N9-17 Appleton, Wisconsin • Minneapolis, Minnesota • Thrivent.com • 800-847-4836 309682
Perfecting the Art of Listening Whether you’re considering upgrading your kitchen or adding curb appeal, we’re here, ready to listen. We combine your inspiration with our award-winning service for a memorable remodeling experience. Call us today to get started!
800.410.8027
FIND US ON
StebnitzBuilders.com 309684
FAMILY-OWNED BUSINESS 2018 • SECTION 3
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Small business owners need to keep up with technology and use social media to promote their business. Today’s customers look to the internet first when considering a purchase.
s p i t 5
Entrepreneurs, it’s time to stop and give yourself a pat on the back. Small business owners know it’s a life that can be high stress and sometimes even uncertain. But here’s one encouraging fact: Small businesses are doing a lot to keep Americans employed and the economy humming. According to the U.S. Small Business Administration, firms with fewer than 500 employees account for 99.7 percent of all businesses in the United States. The SBA also found 60 percent of new job creation comes from small businesses. Still, one of the top challenges that small businesses face today is attracting new customers and keeping existing customers engaged. That’s what pays the bills, of course. Part of that solution is always looking ahead so you can capture their minds and hearts, so you can then capture the sales – with these five simple tips for small business success.
Be a joiner If you haven’t already, become a member of your local chamber of commerce as well as neighborhood
FILE PHOTO Family Owned and Operated
for entrepreneurs to keep customers engaged
business groups. These often host special “Shop Local” events and promotions, which give you a way to participate and gain extra exposure from their marketing efforts. These groups also offer events and opportunities to network, help you to stay apprised of local trends and allow you to discover new opportunities to collaborate.
Cross-promote Pair up with a second business in your neighborhood and find creative ways to work together. Collaborate on sales and special offers. Make your customers’ lives easier and put together gift baskets and share the proceeds. Or invite someone from a different business to teach an instore class or workshop. Take the guerrilla marketing approach and host a joint scavenger hunt, with clues left around the community for a big prize. When you pool your ideas and resources, the possibilities are endless.
Market in-house Getting the word out doesn’t stop at your doorstep. When customers enter your
space, it’s a great time to tell them more about your services and products. “Digital signage” isn’t just for big companies. Deliver your message in vivid color and create an interactive experience with LG’s touch displays, perfect for menu selection and point-of-purchase. Commercial displays are better for businesses than a plain old consumer TV; they offer simple ways to post a warm welcome message with your business name and logo to create an inviting, personalized experience. Consider affordable options like “commercial lite” TVs from LG that have a USB Auto Playback feature, so you can build custom playlists to entertain and inform your customers. Things like an inspirational idea reel or quick tips and facts can position you as the trusted local expert.
Get social Raise your presence on your social media accounts. Use this platform to inform and even entertain current and prospective customers, and they’ll turn to you as the expert. Turn on your smartphone’s video camera and give a rare peek behind the
curtain. Increase traffic by announcing a flash sale or giveaway. And during big social media events, expand your reach and potentially your community by using hashtags.
Upgrade your tech Sometimes, the busyness of life and running your own shop can mean we neglect the things that make a great impression. Take time for an objective critique of the appearance and functionality of your space. Get sleek and streamlined with a much-needed tech upgrade, with a new LCD desktop monitor like LG’s 32-inch 32MU99. Its show-stopping, vivid display offers true-to-life image rendering, thanks to the shadow detailing and richer colors. It also busts the clutter with its space-saving features, such as an ultra-thin panel and a single-cable delivery system that transfers audio, data and power. Upgraded tech with dazzling display is a sure way to make a favorable impression. Small businesses have lots of technology options to enhance their business today. To learn more, visit www.lg.com/us/business.
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
262-248-6206 cruiselakegeneva.com
a
Dev IN Gen
ake
Tours, weddings, corporate events. Tours run frequently throughout the day.
E
A TRULY UNIQUE EXPERIENCE...
RID E On & L
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Best lakefront dining in the midwest. Lunch & Dinner 11am-10pm Bar open until 1am 262-245-2100 PIER 290.com
PIER 290
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FAMILY-OWNED BUSINESS 2018 • SECTION 3
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Today’s retail climate is a uniquely challenging one, due to the rise in technology.
FILE PHOTO Family Owned and Operated
Find success in a digitally driven world How retailers can build trust and relevance in their communities
O
ver the past decade, technology has reshaped the retail industry in profound ways. Ninety-six percent of Americans are now shopping online, according to a recent study from CPC Strategy. Which means today’s business leaders face increasing pressure to keep retail spaces relevant and engaging for customers. One solution to captivating today’s consumer is a simple one: Build meaningful connections with local communities, says Etienne Veber, president of Field Trip Factory, a firm that helps design, schedule and promote interactive learning experiences within retail environments. “Technology provides greater convenience and lower prices,” Veber says, “but it is not a replacement for human interactions.” The increasing lack of human connections in our daily lives represents a unique opportunity for retailers to thrive in today’s environment, he says, by identifying their core values and concerns, and then expressing them through meaningful learning experiences and a deeper sense of community. “We learn by doing, and retail environments can be incredibly powerful as teaching platforms,” Veber says.
The value of purpose When companies express a sense of purpose to their customers, it has a profound effect on the confidence in the brand. Eighty-five percent of companies with a strong sense of purpose say they are backed by their communities, because they are seen as “good and helpful corporate citizens,” according to a survey by Deloitte. Furthermore, 89 percent of firms with a purpose say clients and customers trust the quality of their products and services – versus the 66 percent of firms that do not have this sense of purpose. As a way to demonstrate its commitment to its local communities, multi-format food retailer Giant Eagle, Inc. developed an interactive program that connects with local school children. “Be A Smart Shopper” helps young students and their families learn about making healthy food choices. Over the years, it has been a very effective way for Giant Eagle’s retail Team Members to uphold the company’s common purpose to improve people’s everyday lives and well-being in a community-centered way, and so far more than 600,000 families have been reached across Pennsylvania and Ohio. Educators love the program because it supplements the classroom curriculum and gets their students really engaged.
Ninety-five percent of them are planning to come back with their students next year. “Our Be A Smart Shopper program is an important part of how we fulfill our commitments to education and health and wellness,” says Giant Eagle CEO Laura Karet. “Through the program, our retail Team Members are able to meaningfully impact how the children in our communities think about the foods they eat, and encourage involvement from the children in family meal planning.”
Expressing purpose in the retail space A retailer can build trust and loyalty by expressing their values in innovative ways. Their stores are more than places to shop. They can build opportunities right in the towns and cities in which they serve. Host in-store classes and events – Business leaders, store managers and longtime employees, with their industry knowledge, are community gurus. With that mindset, what better way to connect with the community than to open the doors for an on-site event? Things like hands-on demonstrations, seminars, consultations and even heading up an ongoing club are all engaging ways to share knowledge and
help people solve their most common pain points. Champion local causes – Transform company values and industry knowledge into a community asset, and direct resources to solve problems in the community. Reaching out to local nonprofits, being a major sponsor to make a local event even bigger and better, or paying employees for their time to volunteer are all ways a brand can build a meaningful community presence. Find a partner – Most businesses do not have the in-house expertise to organize, plan and publicize in-house events and initiatives, which is why some turn to a trusted partner for expertise in that field. For example, as Giant Eagle planned its Be A Smart Shopper Program, Field Trip Factory took the lead with the curriculum (with input from educators), and created the online tool that makes it easy for teachers to discover the program and sign up their class for an event. Each participating store can easily set its availability on the Field Trip Factory platform and these educational events take place without disrupting their day-to-day business activities. To learn more about finding opportunities to engage with customers and communities, visit fieldtripfactory.com.
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
COMING TO BURLINGTON...
Proudly introducing our 2nd facility...
Family Businesses
Serving community families since 2012. Chapel & Banquet Hall
LOCATIONS: BURLINGTON 2789 Browns Lake Dr. 53105
(262) 514-4600
www.integrityfamilies.net
WATERFORD 29134 Evergreen Dr. 53185
Owners: Cindi & Adam Schweitzer
(262) 514-4600
www.integrityfunerals.net
This new state-of-the-art facility accommodates: • • • • •
Rehearsal Dinners Bridal & Baby Showers Civic Groups Corporate Events Christmas Parties
• • • •
Anniversary Parties Family & Class Reunions Picnics Celebrations of Life
Each event or celebration is entirely customizable. We offer full service... offering, but not limited to, food, beverage & decorations.
Where cherished moments become memories 309685
DANCING • COCKTAILS • SALADS • CHILI • SOUPS • DELI SANDWICHES • APPETIZERS “CHARBROILED BURGERS” UNIQUE SPORTS MEMORABILIA POOL • DARTS • GAMES INDOOR AND OUTDOOR REGULATION FREETHROW SHOOTING BASKETS ENJOY YOUR FAVORITE SPORTING EVENTS ON ONE OF OUR MANY HDTVs OPEN DAILY 10:30 A.M. ‘TIL 2 A.M. FRIDAY AND SATURDAY’ TIL 2:30 A.M. SERVING FOOD ‘TIL MIDNIGHT
CARRYOUTS AVAILABLE
LIVE MUSIC FRIDAYS - NO COVER • D.J. THURS. & SAT.
Family Owned & Operated Since 1986 747 MAIN ST. • LAKE GENEVA, WI • 262-248-6008 www.champslakegeneva.com Follow on facebook.com/champssportsbarandgrill
“BEER GARDEN” 309687
FAMILY-OWNED BUSINESS 2018 • SECTION 3
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Local dining spots foster community Dining out is a great way to celebrate life’s milestones or simply reconnect with friends and loved ones. Research firm NPD Group found that, by the end of 2015, restaurant visits by consumers increased by 700 million compared to just five years prior. While chain restaurants invest heavily in advertising, independently owned restaurants do not have those same resources. Multi-unit chains also have more pull with suppliers and might be able to negotiate better deals, or can spread operational costs across various locations. Too often diners are not aware of the vast array of tasty, well-priced and artisanal foods awaiting them just down the street. But dining out at local eateries can be beneficial in various ways.
High-quality food Many local establishments have complete control over their suppliers and menus. As a result, they can be picky with regard to the vendors they use and the produce, meats, dairy, and other ingredients that they select. Many small, independently owned restaurants team up with local organic farmers and distributors to supply a farm-to-table experience that many diners now enjoy.
Freedom of experimentation Although chain restaurants may have to meet approval from administrative boards and marketing departments before they can introduce new fare, independently owned restaurants can let their diners decide which foods remain on the menu and even adapt
to community trends. Local restaurants may take pride in serving cultural or regional foods.
Ability to customize Independently owned restaurants may be more amenable to adapting recipes or making substitutions to meet diners’ requests. Skilled local chefs can think on the fly and modify recipes, which may not always be possible in chain establishments.
Crowd control Local restaurants tend to be smaller and more intimate than many chain restaurants. This can translate into a calm dining experience. When crowds are small, the noise level inside the restaurant may be muted and service may be fast because there aren’t as many tables to serve. Furthermore, local establishments, although concerned about making a profit, may be less worried about table turnover rate, preferring to let diners linger if it means repeat business.
Familiar faces Some diners enjoy being a “regular” at their favorite local restaurants. Local dining spots also become gathering locations for residents in the know, instead of passingthrough tourists or commuters. Much can be said about the advantages of patronizing local eateries. Men and women who want unique dining experiences can give local, independently owned establishments a try. (METRO CREATIVE)
FILE PHOTO Family Owned and Operated
Diners are often delighted at the caliber of food and service at independently owned eateries.
Good news for local farmers Farm-to-table businesses booming
Consumers’ appetites for local foods are growing, and restaurants have taken notice. Today, many local businesses, including farms and restaurants, have mutually exclusive relationships that make it possible for local residents to enjoy nutritious, locally produced meals. According to the market research firm Packaged Facts, local foods generated $11.7 billion in sales in 2014 and will climb to $20.2 billion by 2019. Farm-totable remains a growing trend that benefits farmers, restaurateurs and consumers. This is evidenced by the rising number of farmers markets cropping up in neighborhoods all across the country, as well as the niche offerings by regional food purveyors. The U.S. Department of Agriculture says that, in the last 20 years, the number of farmers markets has grown by more than 350 percent. Many consumers are now choosing “local” for dining at home and when dining out, and this is making a major impact on the nation’s food systems. Foodies as well as industry experts predict that the local foods movement is a permanent and mainstream trend. In 2014, the National Restaurant Association found
the desire for local foods dominated its “Top Food Trends.” The most in-demands foods include locally sourced meats and seafood as well as locally sourced produce. Consumers also are interested in farm/estate-branded foods. Some restaurants are even producing “hyper-local” food, or herbs and produce grown right on the property. As the demand for local foods has evolved, so has the term “local foods.” “Local” can be a wide-ranging term that refers to foods produced in a particular town, state or even region. The 2008 Farm Act defines a “locally or regionally produced agricultural food product” as one that is marketed less than 400 miles from its origin. However, a few states have established more stringent rules that indicate “local” constitutes food produced within the borders of a state or within a small perimeter of the state. The growing preference for locally produced foods is great news for the farmers and small food producers that have long fought for footing among the mega-importers. According to the trade publication Produce Business, even though “local” does not place limits on the size
of the farm, the growing desire among consumers to go local is benefiting many small and midsized farms, as consumers are increasingly buying foods grown closer to where they live. In addition to meats, fruits and vegetables,
consumers can find many locally made items that expand the potential for farm-to-table. These include, but are not limited to, artisanal cheeses, wines, beer, baked goods, milk and other dairy, and honey.
(METRO CREATIVE)
FILE PHOTO Family Owned and Operated
Local, sustainable foods are in demand, helping not only local restaurants and merchants, but also the small and medium farms that service these establishments.
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
PROUD TO BE
A.O. BAUER GLASS, INC.
DUTCH MAID CLEANERS
K&D HEATING AND COOLING
1145 E. Geneva St. Delavan, WI 53115
625 E. Wisconsin Street Delavan, WI 53115
Delavan, WI 53115
262-728-4262
262-949-1892
BLISHED 1958 ESTA
262-728-2083
BLISHED 2007 ESTA
BLISHED 1979 ESTA
237
237
EAST TROY SEPTIC SERVICES
ARTISTIC FIBERS
Stanley Walter Septic S65 W22240 National Ave. Waukesha, WI 53189
324 N. Pine Street Burlington, WI 53105
262-757-0960
262-642-5364
BLISHED 2004 ESTA
BLISHED 1953 ESTA
237
4520 County Rd. F, Unit B Elkhorn, WI 53121
262-742-3159
274
256
303 Milwaukee Ave. Burlington, WI 53105
24200 75th Street Salem, WI 53168
262-767-0700
262-843-4003
BLISHED 2013 ESTA
BLISHED 1981 ESTA 892
LAKES AREA GARAGE DOOR
BLISHED 1984 ESTA 914
MONROE FUNERAL HOME & CREMATION SERVICES
WESTOSHA FLORAL
309
249
237
243
ONE WORLD TRAVEL
237
250
252
604 E. Walworth Ave. Delavan, WI 53115
262-728-3353
BLISHED 1952 ESTA 309
893
309
895
309688
FAMILY-OWNED BUSINESS 2018 • SECTION 3
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FAMILY OWNED STINEBRINK’S PIGGLY WIGGLY
TOYNTON FUNERAL HOME
NIEUWENHUIS BROS., INC 857 Comus Drive Delavan, WI 53115
1414 E. Geneva St. Delavan, WI 53115
328 Kenosha Street Walworth, WI 53184
262-728-8155
262-728-2638 BLISHED 1974 ESTA
262-275-2171
BLISHED 1954 ESTA
BLISHED 1941 ESTA 237
237
237
254
253
255
COUNTRY ROSE BAKERY CAFE
SALEM AUTO SERVICE
262-878-5474
262-843-3636
262-763-2811
BLISHED 2005 ESTA
BLISHED 1976 ESTA
BLISHED 1908 ESTA
19319 Washington Ave. Union Grove, WI 53182
ITZIN’S SHOES & REPAIR
8517 Antioch Rd. Salem, WI 53168
237
274
266
LYLE’S TV & APPLIANCES
436 N. Pine St. Burlington, WI 53105
KUSTOM KITCHEN DESIGNS
17 S. Washington St. Elkhorn, WI 53121
11006 S. 2nd Street Delavan, WI 53115
262-723-3477
918
HEYER TRUE VALUE HARDWARE
262-275-6133 BLISHED 1868 ESTA brating 150 Years Cele !
BLISHED 1988 ESTA 274
917
200 Hwy. 67 N Walworth, WI 53184
262-728-6552
BLISHED 1956 ESTA
274
916
274
920
309
894
309689
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
Top ways to increase productivity AT WORK AND
In today’s competitive job market, individuals need to channel all possible assets to get ahead. Working more efficiently and improving productivity can be an advantage to anyone. Despite the technological advancements available to help streamline tasks, many workers admit to being sidetracked during the workday and may need pointers to improve their efficiency on the job. Productivity at work can trickle over into habits that can be utilized at home and elsewhere. The following are several ways to improve productivity levels.
Track time
BEYOND
Determine how much time you spend on common tasks. Take a day to calculate how much time you’re devoting to certain parts of your workday. For example, is email correspondence bogging you down for several hours? Once you have a clearer picture of how you are spending your time, you can develop an effective plan to maximize your work hours.
Acknowledge you’re human You are not a robot and the human body does not do well with prolonged multitasking. One of the strategies for being more productive is to work for an hour to an hour and a half, then take a break.
Change your hours When possible, explore flextime with your employer. Getting to work before everyone, or coming in later and staying after traditional hours can lead to greater productivity. There will be fewer distractions and less rush-hour traffic, and you can reap a greater sense of ted accomplishment. Consider era Op d an d Family Owne FILE PHOTO e working a weekend day can be a tim s g n ti ee m and taking off during the rk o xw te p at u th ugh gro suggests week. Then you’ll have such as thro , Evidence ay w t n re a diffe rkers. o the added benefit of w co drain. Find m o fr ht it ting, to solic
insig
The music connection
getting personal tasks done while others are at work.
Work as a team Have some trusted people on your team to whom you can assign important tasks. Find colleagues that excel in certain areas and tap their strengths. With various wheels in motion, jobs can get done more quickly.
Stop multitasking Psychologists have determined that multitasking can bog down productivity. According to the American Psychological Association, the mind and brain were not designed for heavy-duty multitasking. Individuals think they’re getting more done, but they may not be handling tasks effectively. Instead, focus on one job at a time and only move on once it is completed.
Write things down A to-do list floating around in your head can become overwhelming. The physical task of writing things down and crossing items off the list one-by-one can help you sail through tasks effectively. If you’re a mobile person, jot the list down on the notes function of a smartphone or use a task app that syncs with calendar functions.
Schedule fewer meetings Meetings can sometimes be a waste of time. Before reserving the conference room, see if a resolution can be made via group text, email or other correspondence.
Richter’s Marketplace – You’re going to love it! The Richter family has owned and operated locally since 1947. It all started when brothers George and John Richter started their first grocery store in Twin Lakes. In 1965 George and his wife Mildred bought the Lake Geneva store, which was sold in 2005. George’s sons, Norm and Larry Richter are the current owners. They bought the Burlington store in 2001. Their children help with operations at both locations in Twin Lakes and Burlington. In 1992 the Richter’s started the Funds for Friends program. This is how it works: A nonprofit organization can save their grocery receipts and turn them back in to the store for a 1 percent return of the total purchase price. Each year more than $50,000 is donated is distributed to local organizations. The Richter family cares about family tradition and their communities. Stop by to see what Richter’s has to offer. For more information, see their ad on Page 18.
(METRO CREATIVE)
SUBMITTED PHOTO Family Owned and Operated
Breber Music in Elkhorn is Walworth County’s only full service music store from lessons to sales, rentals and sheet music. Third-generation owner Bart Breber started in 1945. The company has been in Elkhorn for 73 years. For more information, see their ad on Page 38.
FAMILY-OWNED BUSINESS 2018 • SECTION 3
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FILE PHOTO Family Owned and Operated
More and more companies are adding student education to their business strategies. By equipping students with the skills for workplace success, they strengthen their talent pipeline and create shared value.
5 ways businesses can collaborate with the education sector to close the skills gap With U.S. graduation rates being at an all-time high, one might expect employers to have a wealth of qualified candidates to hire. Instead, many employers are finding that these recent graduates are unprepared to succeed in the workforce. While many are graduating with technical skills, their “soft skills” are lacking. These skills – from professional communication and critical thinking to collaboration and time management – are seen as critical by employers, yet have not historically been taught with consistency or prioritized. A recent whitepaper commissioned by the U.S. Chamber of Commerce Foundation and AVID (Advancement Via Individual Determination), an education nonprofit that equips students with the necessary soft skills needed to be successful in college and their careers, highlights recent partnerships between the business and education sectors to tackle this skills gap. “Bridging the Soft Skills Gap: How Employers Can Partner with Educators to Prepare Students for the 21st Century Workforce” offers practical recommendations for businesses to make an impact and profiles strategic partnerships
being successfully implemented across the country by Nike, Ernst & Young, Wegmans, Wynn Las Vegas, and the Northern Kentucky Education Council. According to a 2016 analysis by the Wall Street Journal, 92 percent of nearly 900 surveyed executives said soft skills were as or more important than technical skills, yet 89 percent reported some level of difficulty finding employees who have mastered these skills. “With almost 6 million unfilled jobs in America, this lack of soft skills hurts workers, businesses and the economy,” says Cheryl Oldham of the U.S. Chamber of Commerce Foundation’s Center for Education and Workforce. “Businesses recognize the critical need for soft skills and are working hard in their communities to help students obtain the skills they need to succeed in the jobs of tomorrow.” A growing number of companies are focusing on student education as a part of their business strategy. By equipping students with the skills for workplace success, they strengthen their talent pipeline and create shared value. The following insights from the whitepaper offers successful approaches
to collaboration between the education and business sectors to help youth become better prepared for their careers.
Classroom solutions Investing in classroom solutions empowers teachers to better help young people develop the skills they need in school, work, and life. Since promoting soft skills is less about what is taught than how they are taught, access to hands-on methodology training for educators is vital. Employers can help by ensuring that teachers and administrators across local schools have access to proven professional development programs from established education nonprofits.
Mentoring for college and career readiness Businesses can mobilize employees to mentor students based upon a college and career readiness curriculum. Proponents of these mentoring programs say that they enhance employee satisfaction and retention; strengthen the talent pipeline; and contribute to thriving communities.
Adopt-a-school In adopting a specific school or school
district, businesses typically identify and commit to meeting a holistic set of needs through multifaceted programming, ranging from tutoring and mentoring to specific grants for programming and facilities.
Work-based learning Instead of solely offering traditional internships for college students, businesses can partner with high schools to establish pre-employment apprenticeship programs designed to introduce students to workplace demands. The Department of Labor supports employers that establish Registered Apprenticeships to build a robust talent pipeline.
Coalition building Building a coalition of representatives from industry, the education system, and the community creates the space for meaningful dialogue about common priorities and unique local challenges. It also facilitates collective action around solutions.
(BPT)
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
Walworth County’s Only Full Service, Family Owned Music Store FOR OVER 73 YEARS!
WIG D U L L& PEAR RCUSSION PE
GEO R. BREBER MUSIC CO. INC. New & Used Instruments • Rentals Sheet Music • In-House Repairs • Private Music Lessons
Selmer, Getzen, Blessing, Bach, Armstrong & Gemeinhardt Instruments AKG Microphone Packs
WE WILL NOT BE UNDERSOLD!
Peavey, Crafter Peavey Electronics & Sound Systems
P.A. & PIANO RENTAL
Casio Keyboards & Much More
AIR SYSTEMS
309897
801 E. Geneva Street • P.O. Box 206 • Elkhorn, WI 53121 (262) 723-2233 or (800) 686-8737 • www.brebermusic.com
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www.airsystemshvac.com • (262) 728-1655 309901
FAMILY-OWNED BUSINESS 2018 • SECTION 3
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Industrial • Commercial • residentiaL • AgriculturAL • AUTOMATION • GENERATORS 504 A Nathan Lane · Elkhorn, WI 53121 · 262.723.6565 · aei-wi.com 309969
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SECTION 3 • FAMILY-OWNED BUSINESS 2018
Roesing Furniture
Building Family Relationships Since 1902
Browse our new collections from Wisconsin, Amish and American Craftsmen featuring: La-Z-Boy
Best Home Furnishings
Door County Amish Dining
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Simmons Beauty Rest
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Klaussner Upholstery
Sunny Design
Symbol Mattress
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Decor Rest
QUALITY, STYLE & VALUE SINCE 1902 29131 EVERGREEN DR., JCT. HWYS. 36 & 20, WATERFORD (262) 534-3131 • ShopRoesing.com 309916
HOURS: MON.-FRI. 9 A.M.-5 P.M.; SAT. 9 A.M.-4 P.M., SUN. 11 A.M.-3 P.M.