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Paddl eCor nwal lSUP – OurJour ney J us t14mont hsago,f ourSUPmad f r i endsdec i dedt os t ar taSt andUp Paddl eBoar ds c hool ,wor k i ngr emot el y f r om onev ehi c l et r ans por t i ngSUP boar dst oGol ant&headi ngoutont ot he s t unni ngRi v erFowey ,wi t hj us t6paddl e boar ds ,l i t t l edi dwek nowwhatwehad s t ar t ed. Suc hwast hes uppor tf r om ourl oc al c ommuni t yandv i s i t i nggues t st hati n j us t14s hor tmont hswehadt wof ul l y qual i f i edandi ns ur edi ns t r uc t or sl i c ens edt ooper at eont heRi v erFowey ,a f l eetof14boar dsandt wov ehi c l es .
Fas tf or war ds i xmont hsandwel c omet o STAND. c l ot hi ng,ourv er yownSUP c l ot hi ngl i neof f er i nguni quedes i gnsf or SUPent hus i as t s ,wi t hourr angeofc l ot hi ngf r om “ boar dt obeac ht obar ”now av ai l abl et obuyf r om ourwebs i t es hop. Whatnex t ?,ourownpr emi s es !asoft he 1s tNov emberwewi l l bet ak i ngov erEnc ount erCor nwal l anawar dwi nni ng Kay akc ompanybas edatt heBoatShed i nGol ant ,al l owi ngust oof f erbot hKay ak andSUPac t i v i t i esandourv er yownc af é ands hop. Vi s i tourwebs i t eswww. paddl ec or nwal l s up. c o. ukandwww. enc ount er c or nwal l . c om andj oi nourj our ney . Spec i al t hank st of ami l y ,f r i endsandf ol l ower s
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Pl at i num PetSer vi ceoft heMont h
98. 5% ofvet ssat i sf i edwi t hcompl ai ntmedi at i on servi ce
TheVet er i nar yCl i entMedi at i onSer vi ce( VCMS) ,del i ver edbyHer t f or dshi r ebasedNockol dsSol i ci t or s’ al t er nat i vedi sput er esol ut i on( ADR)t eam, haspubl i shedi t s2019r epor t ,whi chr eveal sar i sei nawar enessoft heser vi ce,super bf eedbackandani ncr easei nengagementf r om vet er i nar ypr act i cesovert hepastyear .
Si ncei t sl aunchi n2016,t heVCMS,whi chi sf undedbyt heRoyalCol l egeof Vet er i nar ySur geons( RCVS) ,hashandl ed5, 477compl ai ntr ef er r al sf r om vet er i nar ycl i ent sandpr act i ces,wi t hacur r entr at eofover400medi at i onsper year .Awar enessoft heser vi cehasi ncr easedt ot hepoi ntwher eaf argr eat er per cent ageofcl i ent sar econt act i ngt heVCMSdi r ect l y ,r at hert hant hr ougha di r ectr ef er r alf r om t heRCVS,shi ni ngaspot l i ghtont heser vi ce’ squal i t y ,aut hor i t yandcont i nuedsuccessi nhel pi ngt obr i ngongoi ngcompl ai nt st oa cl ose. Nockol dsenabl edt hesuccessf ulconcl usi onof88percentofcompl ai nt smedi at ed,ar i sef r om 86percentt hepr evi ousyear .Thi si ncr easedsuccess t hr ought heuseofNockol ds’ pr ovenADRpr ocessnotonl ybear st est ament t ot heval ueofmedi at i onsuppor tf orpetowner s,butal sof ort hosei nt hevet er i nar ypr of essi on,whoal r eadyexper i encet hedai l ypr essur esofper f or mi ng t hei rvi t alser vi cesf orpetowner s,byr el i evi ngt hest r esst hatcomeswi t hr esol vi ngacompl ai nt . Wi t hi nVCMSmedi at i on,79percentofcompl ai nt sconcl udedwi t haf or mal r esol ut i onandsi gnedMedi at i onAgr eement .Ther emai nderwer ei nf or mal di scussi onwhi chboughtt hecompl ai ntt oanend.Overhal fofal lr esol ut i ons agr eedwer enonf i nanci al :apol ogi es,qual i t yi mpr ovementort r ai ni ng,orf ur t herexpl anat i ont oenabl et hecl i entt ounder st andandacceptevent s.The l at t ersuggest st hatoppor t uni t yexi st si ncommuni cat i ont echni quest opat i ent s,i ndi cat i ngt hatempat het i ccommuni cat i onwi t ht hepetownerheavi l y i nf l uencest heout comeofacompl ai nt .Anecdot ali nsi ghtsuggest st hathowa cl i entf eel saboutt hei nt er act i onwi t ht hepr act i ceorhowt hei rcompl ai nt si s handl edi sakeyf act or ,r at hert hanaf ocusont hecl i ni calaspect soft heconcer n.
Ther epor tf i ndst hatpr act i ceengagementi nmedi at i onhasi ncr eased,wi t hvet s decl i ni ngmedi at i oni nonl yni nepercentofVCMSr ef er r al s.Responsessubmi t t edbypr act i cessuggestt hat ,wher eapr act i cehasdecl i ned,medi at i onhas beenconsi der edonacasebycasebasi s. Thef eedbackf r om pr act i cesr egar di ngt heVCMSpr ocesshasbeenexcel l ent . Wher ear esol ut i oni sagr eedt houghmedi at i on,al mostal lpr act i ceswer esat i sf i edorent i r el ysat i sf i edwi t ht heout come.Whensur veyed,t hevastmaj or i t yof pr act i cesnot edt heeaseofcont act i ngt heVCMS,andr ecor dedt hatt heyconsi der edt heser vi cef ai r ,pr oduct i ve,hel pf ulandef f i ci ent . Jenni eJones,HeadofVCMSandPar t neratNockol dsResol ut i on,sai d,“ As t hegover nmentcont i nuest oexpl or et heuseandi mpactofmedi at i oni npr of essi onalr egul at i on,t heVCMSwi l lcont i nuet oi nf or mt hi sexpl or at i onbasedon t heear l yuseofmedi at i oni nt her esol ut i onofvet er i nar ycompl ai nt s.Wel ook f or war dt oshar i ngt hesei nsi ght sandcont i nui ngt osuppor tt hevet er i nar ypr of essi ons,pr act i cesandcl i ent sdur i ng2020andbeyond. ” Wi t ht ar get smet ,f eedbackr ecei vedandi mpr ovement smade,2020i sal r eady sett obeanot hersuccessf ulyearf ort heVCMS.Thi syear ,t het eam wi l lexpl or ehowt heser vi cecanencour ageengagementbymor evet er i nar ypr act i ces,i npar t i cul ar ,consul t i ngwi t hpr act i cesandpr of essi onalbodi est ounder st andandaddr essanyongoi ngbar r i er si ncompl ai nt ssui t abl ef ormedi at i on. ht t ps: / / www. nockol ds. co. uk/ ser vi ces/ nockol dsr esol ut i onadr / Rel easef r om Nockol dsSol i ci t or s
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New accommodat i onschemef orNHS and Gover nmentkeywor ker sl aunchedbyshor t t er mr ent al si ndust rybody TheUKShor tTer m Accommodat i onAssoci at i on( STAA)has f ol l owedupi t ssuccessf ulnat i onwi deNHSHomesi ni t i at i ve wi t ht hel aunchofanewschemet oof f erNHSst af fandkey gover nmentwor ker sdi scount edsaf eandcl eanaccommodat i onneart hei rpl acesofwor k,t ohel ppr ot ectt hem and t hei rf ami l i esast heUK’ sCOVI D19i nf ect i onr at esr i se. TheSTAA,t heshor t t er mr ent al si ndust r yr epr esent at i ve body ,i sl aunchi ngt heTr ust edSt aysschemet hi sweek,af t er cl oseconsul t at i onwi t hGover nmentr epr esent at i ves.Over t hel astsi xmont hs,i t sNHSHomesschemehasbeen hugel ysuccessf uli nof f er i ngNHSwor ker sf r eeaccommodat i on,whi chhasl edt oasi gni f i cantnumberofpr of essi onal shor tt er mr ent alcompani escol l abor at i ngt ol auncht he Tr ust edSt aysscheme.Thenewschemei sof f er i ngdi scount edaccommodat i ont oanygover nmentwor ker ,i ncl udi ngt hosewhoneedt or el ocat e,t osuppor tt hem i nt hef i ght agai nstt hesecondwaveofCOVI D19. Theassoci at i onhasdevel opedt heschemet omakei tmor e conveni entf ort heUKGover nmentandNHSt obookappr opr i at eaccommodat i onf ori t sst af f .Themai nel ement soft he schemear e: •I twi l lpr ovi det heGover nmentandNHSwi t honesi ngl e websi t eonwhi cht obookaccommodat i oni naccr edi t ed homesacr osst heUK •Al lbooki ngswi l lr ecei vedi scount edr at esont hest andar d commer ci alr at es •Al l Tr ust edSt aysmembercompani esf ol l owt hesi ngl eset ofi ndust r ycl eani ngandsaf et ypr ot ocol si nt r oducedi n June* 1 •I ti sonl yopent oSTAAmember swhohaveaccr edi t at i on f r om Qual i t yi nTour i sm’ sSaf e,Cl eanandLegalscheme* 2 •Pr oper t ymanagementcompani esupl oadt hei nf or mat i on aboutt hei ravai l abl epr oper t i esont ot hewebsi t et oenabl e Gover nmentof f i ci al st osear chf oraccommodat i oni nt hei r ar eaorneart ospeci f i chospi t al s •Enqui r i esf r om cust omer swi l lgodi r ect l yt ot hecompany r esponsi bl ef ort hehome’ sr ent alandpaymentcanbear r angedbyi nvoi ceordebi t / cr edi tcar d Ar ound1, 000pr oper t i esi nLondon,Manchest erandEdi nbur ghar eavai l abl enowf orbooki ngst hr ough1 1di f f er ent shor tt er mr ent alpar t ner si nt heUK.Theschemewi l lbe r ol l edoutt ot ownsandci t i esacr osst heUKi nNovember . TheNHSHomesscheme,whi chl aunchedi nMar ch,i nvol vedmor et han30pr oper t ycompani esdonat i ngaccommodat i onwi t haval ueofmor et han£20m,pr ovi di ngover 10, 000ni ght s’ f r eeaccommodat i on.Theschemehasexper i encedaspi kei ndemandi nr ecentweeksasCOVI D19i nf ect i onr at esr ose.Tr ust edSt ayswi l lnowef f ect i vel yr epl acei t andbeavai l abl et oawi deraudi enceofkeywor ker sona l ongt er m basi s.
Tr ust edSt ayshaspar t ner edwi t hsomeoft hemaj orpl ayer s i nt heUKshor tt er m accommodat i oni ndust r yi ncl udi ng SykesCot t ages,whor epr esentt housandsofpr oper t i es ar oundt heUK,GuestReadywhocoverEdi nbur gh,Manchest erandLondonandUnder TheDoor matwhopr ovi de l uxur yhomest ayst hr oughoutLondon.Theot herpar t ner sar e Al t i do,Ci t yRel ay ,Ai rPeaceofMi nd,APl aceLi keHome,Way ofLi f e,SevenLi vi ng,Ur banSt aysandMason&Fi f t h. Mer i l eeKar r ,Chai roft heSTAA,sai d,“ Thehugesuccesswe sawwi t ht heNHSHomesschemei l l ust r at edt oust hatt he aut hor i t i esneededoursuppor ti nhousi ngt hei rst af fast hey cont i nuet owor kt hr ought hi spandemi candbeyond. “ Wet ookmanyl ear ni ngsf r om set t i ngupt hatschemeand becauseweal r eadyhavet hei nf r ast r uct ur e,cl eani ngpr ot ocol sandaccr edi t at i oni npl ace,t heGover nmentandNHS wor ker st r ustust opr ovi det heappr opr i at eaccommodat i on. Wer ecogni sedt heneedwentbeyondNHSwor ker sandwe wer echal l engedt opr oduceamor esust ai nabl ever si on. “ Weputahugeamountofef f or ti novert hesummermont hs t odel i vert hi sandI ’ m del i ght edwi t hwhathasbeen achi eved.Thi sof f eri sn’ tj ustconf i nedt oNHSwor ker s.We canal sosuppor tt heGover nmentt oaccommodat epeopl e whoneedt oshel t erf r om COVI D19f orheal t hr easonsand f orot herkeywor ker ssuchasMPs,whohavet obeatt hei r pl aceofwor k,needf l exi bl eaccommodat i onandpr ef ert o st ayi napr of essi onal l ymanagedhomeset t i ng. “ Byst ayi ngi nsaf eandcl eanaccommodat i on,keywor ker s won’ thavet hewor r yofadai l ycommut eonpubl i ct r anspor t andwi l lbeabl et opr ot ectvul ner abl ef ami l ymember sby st ayi ngi nasepar at e,sel f cont ai nedpr oper t y . ” Gr aham Donoghue,CEO ofSykesCot t ages:“ SykesCot t agesar epr oudt opar t i ci pat ei nTr ust edSt aysandwi t hour st r ongnet wor kofpr oper t i esacr osst heUK,wear ei naposi t i ont opr ovi dequal i t yaccommodat i oni nhomesf orNHSand ot herkeywor ker sast hei rneedsar i se.Asacompanyt hat wor kst ocont r i but et ot hecommuni t i eswher eweoper at e, t hi si sagr eatwayf orusandourowner st opl ayanact i ve r ol ei npr ovi di nghomest ot hepeopl ewhoar ewor ki ngso har dt osuppor tusal l . ” Ri char dBr i dger ,COO ofUnder TheDoor mat :“ NHSHomes demonst r at edt hatt her ei sar eall ackofopt i onswheni t comest oaccommodat i onf orpr of essi onal sandkeywor ker s i nt hi scur r entenvi r onment .Byopeni ngupt heopt i onofsaf e, cl eanandcomf or t abl ehomest oGover nmentwor ker swe canpr ovi deal ongt er m sust ai nabl esol ut i onf ort hem i nt he cur r entenvi r onmentaswel lasi napost COVI Dwor l d. ” Formor ei nf or mat i onvi si t : t r ust edst ays. co. uk
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Evenwi t houtl ockdown,ourr eact i ont oCOVI D19 woul dhavedamagedt heeconomy Publ i cbehavi ouri nr esponset ot hepandemi cwoul dhavenegat i vel y i mpact edt heeconomy ,evenwi t houtal ockdown,f i ndsnewr esear ch f r om BINor wegi anBusi nessSchool . Associ at ePr of essorLei fAnder sThor sr ud,andcol l eagues,anal ysed dai l yt r ansact i onandauct i ondat af r om t heNor wegi anhousi ngmar ket andt hei rf i ndi ngssuggestt hatconcer nsar oundt henegat i veeconomi c ef f ect sofgover nmentact i ont hr oughl ockdownsi nEur opemayhave beenexagger at ed.Theyl ookedi nt ohowmar ketpar t i ci pant sr eact ed t ot henewsofCOVI D19bef or eandaf t erl ockdown,andaf t erpar t i al r eopeni ngoft heeconomy ,andf oundt hathal foft heCOVI Dr el at ed pr i cef al li nt heNor wegi anhousi ngmar ketoccur r edbef or el ockdown.
Pr of .Thor sr udsays: “ Thespr eadofCOVI D19i nNor wayandpol i cyi nt er vent i onsi sr epr esent at i veofmuchofWest er nEur ope.I nt hedaysl eadi ngupt ot he l ockdown,par ent skeptchi l dr enhomef r om school ,r ef r ai nedf r om usuall ei sur eact i vi t i es,andsomecompani esaskedempl oyeest owor k f r om home.TheNor wegi angover nmentt henor der edal ockdowni n Mar ch.Empl oyeeswer eor der edt owor kf r om home,school swer e cl osed,andnonessent i albusi nesseswer eshutdown.Theseact i ons ar ever ysi mi l art omanyEur opeancount r i es,i ncl udi ngt heUK.Thus, eveni ft heNor wegi anhousi ngmar keti ssmal li nt hewor l deconomy ,i t mayst i l lbeusef ulasamar ketl abor at or yf orst udyi ngef f ect soft he pandemi candgover nmentpol i ci es. �
Thepr i cef al lbef or el ockdownmeansmar ketpar t i ci pant sr eact edvol unt ar i l yt onewsoft hepandemi cwel lbef or egover nmentact i onf or ced t hem t odoso.Thi si ndi cat esavol unt ar ybehavi ouref f ectbef or el ockdownf ol l owedbyanaddi t i onalpol i cyef f ectaf t erl ockdown.I nf act , gover nmentact i onmayhavehel ped,r at hert hanhar med,t heeconomybycoor di nat i ngact i onandr educi nguncer t ai nt yamongmar ketpar t i ci pant s.
Al so,al t houghanal ysi sf ocusedont hehousi ngmar ket ,t hef i ndi ngs canbeappl i edel sewher eashousi ngmar ket si ncl udecomponent s f r om ot hermar ket s:Aphysi calcomponenti ni nspect i ngt hehouse,a di gi t alcomponentofadver t i si ngonl i neandvi r t ualt our s,af i nanci al component ,andal uxur ycomponentduet ohousequal i t yandl ocat i on si gnal l i ngst at us.Thi smakest hef i ndi ngsappl i cabl ef orunder st andi ng devel opment si not hermar ket si nNor wayandabr oad.
Fol l owi ngl ockdowns,t hepr edomi nantvi ewwast hatpol i cyi nt er vent i onadver sel yaf f ect edt heeconomy .Theser esul t sf i ndt hatt heeconomywoul dal wayshavebeenadver sel yaf f ect ed,evenwi t houtchange i npol i cy ,duet ovol unt ar ybehavi ourf r om t hepubl i c.
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T ak eadv ant ageofourv as tex per i enc eandour pr of es s i onal andr el i abl eappr oac h. Gav i nDi x onFi nanc eSol ut i onsLt dbas edi nt heSout h Wes tofEngl andwi l l hel py oudev el opt her i ghtf i nanc i al s t r at egyt oens ur et hebes tmanagementofy our bus i nes sas s et s . Gav i nDi x onhasbeenwor k i ngi nt hef i nanc es ec t or s i nc e2001andhasov er19y ear s ’ ex per i enc ei nt he bus i nes st obus i nes sf i nanc emar k et .Abi tof bac k gr oundi nf or mat i on,Gav i ns t ar t edwor k i ngf orBNP Par i basLeas eGr oupandwor k edf ort heHumber c l y de di v i s i onwi t hi nt hator gani s at i onwhi c hs pec i al i s edi n Agr i c ul t ur al Fi nanc e.Af t er4y ear sl ear ni nghowt he f i nanc ei ndus t r ywor k edandgai ni ngagoodr eput at i on i nt hemar k et pl ac e,Gav i nt ookt heoppor t uni t yt oj oi na newc ompanyi nt hebus i nes st obus i nes sf i nanc e s ec t or .Gav i nj oi nedHi t ac hi Capi t al Bus i nes sFi nanc ei n 2005andenj oy edei ghtex c el l enty ear sdev el opi nghi s c ar eerf r om aSal esSuppor tCoor di nat or ,Sal esSuppor t Manager ,Col l ec t i onsManagerandf i nal l yhadanat i onal r ol easaBr ok erRel at i ons hi pManager . Gav i nt hendec i dedi twast i met ogoi tal oneand c r eat edGav i nDi x onFi nanc eSol ut i onsLt d( GDFS)i n 2013andi ss uppor t i ngs mal l ,medi um andl ar ges i z e bus i nes sac r os st heagr i c ul t ur al ,c ons t r uc t i on,haul age, engi neer i ngandv ar i ousot herc ommer c i al bus i nes s s ec t or si nf i ndi ngt her i ghtf i nanc es ol ut i ont omeett hei r i ndi v i dual r equi r ement . Fol l owi ngas uc c es s f ul 2019wehav eex panded;Paul Coxj oi nedGDFSasaFi nanc eBr ok erandi sbui l di nga goodc l i entbas e,andt hi sal s omeanswec anpr ov i de bet t erc ov er agef orourc l i ent s .I nJ ul y2020wewer e t henj oi nedbyJ ul i aBeal whonowhel pswi t hSal es Suppor tandMar k et i ngf ort het eam. Thepr oduc t sweof f erar e:•Hi r ePur c has e •Leas e •Oper at i ngLeas e •Cont r ac tHi r e
Wewor kwi t hal ar genumberofFi nanc eCompani est o ens ur et her i ghtFi nanc es ol ut i onwi l l bef oundf ory our bus i nes s .I ft her ei sanas s ett obef i nanc ed,wewi l l be abl et of i ndt her i ghts ol ut i ont omeety ourbus i nes s es per s onal r equi r ement s .Wepr i deour s el v esonour c us t omers er v i c eandwi l l al way sk eepy ouupdat edev er y s t epoft hepr oc es sf r om i ni t i al quot et hr ought of i nal pay out . Asmac hi ner yi sget t i ngmor eandmor eex pens i v eus i ng as s etf i nanc ei snowt hebes twayt oens ur ey ouhav et he r i ghtmac hi ner yt odot hej obmor eef f i c i ent l yand ef f ec t i v el y .AtGDFSwepr ov i deapr of es s i onal ,ef f i c i ent s er v i c et oens ur et hatanybus i nes sl ook i ngt obuyanew orus edas s etget sex c el l entf i nanc et omat c ht hei r bus i nes s esc as hf l owatc ompet i t i v er at es .Wef oc uson c us t omers er v i c eandnotahar ds al easwel ookt obui l d l ongt er mr el at i ons hi pswi t hourc us t omer ss ot hatGDFS i sy ournumberonec ont ac ti nt heSout hf oranyas s et f undi ngr equi r ement s .Wec ant ai l ort hepay ment st o mat c hwheny ourbus i nes shasmor ef undsav ai l abl eand wet ak et hepai nawayf r om t hepur c has eoft heas s etas wedoev er y t hi ngf ory ou. Ours er v i c ei nc l udest hec ompl et i onofal l doc ument at i on atapl ac eandt i met os ui ty ou,andl i ai s i ngwi t ht hedeal er , t her ef or er emov i ngt hes t r es s esnor mal l yas s oc i at edwi t h obt ai ni ngf i nanc eandpur c has i ngas s et s . Pl eas ef eel f r eet oc ont ac tusaswewoul dbemor et han happyt odi s c us showwec anhel py ourbus i nes sf i ndt he bes tf i nanc es ol ut i onf ory ouory ourc us t omer s ,when buy i nganyneworus edas s et s .I fy ouhav eanyques t i ons t henpl eas ec al l oremai l us ,wewi l l wel c omet he oppor t uni t yt owor kwi t hy ouandy ourc us t omer s .I fy ou wantt of i ndoutmor eabouthowGDFSc anhel p,pl eas e donothes i t at et ogeti nt ouc hf or“ noobl i gat i on“ adv i c e.
Det ai l sofuscanal sobef oundat www. gdf i nancesol ut i ons. co. uk
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Far mer ’ sFocus YeomanHayl age
Speci al i stpr oducerofqual i t yhor sehayl age YeomanHay l agei saf ami l yr unbus i nes swi t hr oot sf i r ml yi nf ar mi ngand hor s es .Wet ak epr i dei npr oduc i ngt opqual i t yr y egr as shay l agef ort he equi nei ndus t r ygr ownont her ol l i ngDev onhi l l s .Noj obi st oobi gort oo s mal l f oruswheni tc omest oof f er i ngourgol ds t arl ev el ofc us t omers er v i c e.Wedi s t r i but eourhay l agef r om t heSout hWes tt ot heSout hEas t , t hr oughoutWal esandac r os st heWes tMi dl ands . YeomanHay l agei sanat ur al l yhi ghf i br ef eedwhi c hc omes i nei t hers mal l ,c onv ent i onal l ybal ed30k g( appr ox )bal esor l ar ge4s t r i ngbal es .Unt i l t hi sy earwepr oduc eds ol el y r y egr as shay l agebutt hi sAut umnwehav epl ant ed Ti mot hyandMeadowMi xl ey swhi c hwi l l ber eadyf orhar v es t2021. YeomanHay l agei sus edbys omeoft het opnamesi neques t r i ans por t si nc l udi ngOl y mpi cev entr i der sKi t t yKi ngandI z z yT ay l or .Wear ev er ypr oud s pons or sofKi t t y .Weal s os uppl i edTheAl l Engl andJ umpi ngCour s e,Hi c k s t eadi nSept embert hi sy earwhi c hwasahugeac hi ev ementf ort hewhol e t eam.Wewer edel i ght edt ohav ebeennomi nat edbyananony mous s our c ef ort heCount r y s i deAl l i anc eRur al Os c ar sandev enmor edel i ght ed t ogoont obec ome r egi onal f i nal i s t si nt heSout hWes t .Wear eex c i t edt o meett hej udgesi nt heSpr i ngandt ohav et heoppor t uni t yt os howt hem our f ar m,t hebr i l l i antt eam andt het opqual i t yhay l agewepr oduc e.
Br i t i shOl ympi cEvent i ngRi derKi t t yKi ng says," Ihavef edmyhor sesonYeoman Hayl agef ort hepast6year sandt heyhave al waysl ookedf ant ast i coni t .Thesmal l bal esar eext r emel yuserf r i endl yandar ea gr eatsi zef orst ayawayevent s" .