Sout hWe s t
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01823617980|el l i e@pr epar edmedi a. co. uk www. pr epar edmedi a. co. uk|29t hJune2020
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I nc or por at i ngJ OBS
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Hor semi l ki sbet t erf orust hancow’ s mi l k,r esear chr eveal s
Hor semi l ki sbenef i ci ali nt r eat i ngi nf l ammat or ydi seases,t uber cul osi s,bl oodpr essur e, andevencer t ai nt ypesofcancer ,sayr esear cher sf r om Nazar bayevUni ver si t y . Forcent ur i es,mar e’ smi l kor‘ saumal ’ -t heKazakhwor df orf r eshmar e’ smi l k-hasbeen val uedf ori t sheal i ngpr oper t i es.Today ,mar e’ smi l ki susedf oral l evi at i ngt uber cul osi s, anaemi a,di abet es,andi nf l ammat or yandski ndi seases.Al so,koumi ss,af er ment ed mar e’ smi l kpr oduct ,i sr i chi napr ot ei nt hathel psr egul at ebl oodpr essur e.Thet her apeut i cef f ectoft hemi l ki sassoci at edwi t hani ncr easei nt henumberofr edandwhi t ebl ood cel l s. Mar e’ smi l ki schar act er i sedbyal ar geamountofl act oseandar educedf atandcasei n cont ent :ami l kpr ot ei nwhi chi sdi f f i cul tf orhumanbodi est odi gestandabsor b.Al so, whencompar edt ocow’ smi l k,mar e’ smi l khasamuchhi gheral bumi ncont ent ;al bumi ni s apr ot ei nwhi chi sf armor eeasi l ydi gest edandabsor bedt hancasei n.Whendi gest ed, t hesepr ot ei nscanhel pr egul at ebl oodpr essur eandhaveant i mi cr obi alandant i i nf l ammat or yef f ect s. Pr of essorAl magulKushugul ova,l eadi ngr esear cheratt hel abor at or yofhumanmi cr obi omeandl ongevi t y ,says: “ Mar e’ smi l khasbeenconsumedt hr oughoutKazakhst anandCent r al Asi asi ncehor ses wer ef i r stdomest i cat edandi ti soneoft hemostbenef i ci alani malf at sf oundi nnat ur e.I t pr i mar i l yaf f ect st hedi gest i vesyst em andcont ai nsl ysozymeandl act of er r i n,whi chhave ant i mi cr obi alpr oper t i est ohel pf i ghtdi seasecausi ngbact er i a,f ungi ,andvi r uses.Al so, duet oi t sr i chcomposi t i onofenzymes,i tsel ect i vel yst i mul at est hegr owt hofbenef i ci al bact er i aandl i mi t st ogr owt hofunwant edbact er i ai nourgut s. ” Mar e’ smi l khasal sobeenf oundt obeacandi dat ei nt het r eat mentofpat i ent swi t h cancer ;r egul arconsumpt i onr educedt her i skofdevel opi ngcancerast hecasei ni n mar e’ smi l kwast oxi ct obr eastcancercel l s. Thecomposi t i onofmar e’ smi l ki ssi mi l art ot hatofhumanmi l kandt hi shi ghsi mi l ar i t y makesi tat t r act i vei nt hedevel opmentofbabyf oodpr oduct s.I nr ecentyear s,newal l er gyr el at eddi seasesi nchi l dr enhavei ncr easedwi t ht heWor l dHeal t hOr gani sat i onpr edi ct i nghal foft hewor l dpopul at i ont osuf f erf r om anal l er gyby2025.Thei ncr easi ng numberofal l er gi esi nchi l dr eni ncl udest hoseal l er gi ct ocow’ smi l k.Mostchi l dr enwi t ha sever ecow’ smi l kal l er gyhavebeenf oundt oabl et oconsumemar e’ smi l kasasubst i t ut e. Thi spaperwaspubl i shedi nt hej our nalFunct i onalFoodsi nHeal t handDi sease. Rel easef r om Bl ueSkyPR
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Pet s&Vet sFocus
98. 5% ofvet ssat i sf i edwi t hcompl ai ntmedi at i on servi ce
TheVet er i nar yCl i entMedi at i onSer v i c e( VCMS) ,del i v er ed byHer t f or ds hi r ebas edNoc k ol dsSol i c i t or s ’ al t er nat i v edi s put er es ol ut i on( ADR)t eam,haspubl i s hedi t s2019r epor t , whi c hr ev eal sar i s ei nawar enes soft hes er v i c e,s uper b f eedbac kandani nc r eas ei nengagementf r om v et er i nar y pr ac t i c esov ert hepas ty ear .
t hedai l ypr es s ur esofper f or mi ngt hei rv i t al s er v i c esf orpet owner s ,byr el i ev i ngt hes t r es st hatc omeswi t hr es ol v i nga c ompl ai nt .
Wi t hi nVCMSmedi at i on,79perc entofc ompl ai nt sc onc l udedwi t haf or mal r es ol ut i onands i gnedMedi at i on Agr eement .Ther emai nderwer ei nf or mal di s c us s i onwhi c h Si nc ei t sl aunc hi n2016,t heVCMS,whi c hi sf undedbyt he boughtt hec ompl ai ntt oanend.Ov erhal fofal l r es ol ut i ons Roy al Col l egeofVet er i nar ySur geons( RCVS) ,hashandl ed agr eedwer enonf i nanc i al :apol ogi es ,qual i t yi mpr ov ement 5, 477c ompl ai ntr ef er r al sf r om v et er i nar yc l i ent sandpr ac ort r ai ni ng,orf ur t herex pl anat i ont oenabl et hec l i entt ount i c es ,wi t hac ur r entr at eofov er400medi at i onspery ear . der s t andandac c eptev ent s .Thel at t ers ugges t st hatop Awar enes soft hes er v i c ehasi nc r eas edt ot hepoi ntwher e por t uni t yex i s t si nc ommuni c at i ont ec hni quest opat i ent s , af argr eat erper c ent ageofc l i ent sar ec ont ac t i ngt heVCMS i ndi c at i ngt hatempat het i cc ommuni c at i onwi t ht hepet di r ec t l y ,r at hert hant hr oughadi r ec tr ef er r al f r om t heRCVS, ownerheav i l yi nf l uenc est heout c omeofac ompl ai nt .Ans hi ni ngas pot l i ghtont hes er v i c e’ squal i t y ,aut hor i t yand ec dot al i ns i ghts ugges t st hathowac l i entf eel saboutt he c ont i nueds uc c es si nhel pi ngt obr i ngongoi ngc ompl ai nt st o i nt er ac t i onwi t ht hepr ac t i c eorhowt hei rc ompl ai nt si shanac l os e. dl edi sak eyf ac t or ,r at hert hanaf oc usont hec l i ni c al as pec t soft hec onc er n. Noc k ol dsenabl edt hes uc c es s f ul c onc l us i onof88perc ent ofc ompl ai nt smedi at ed,ar i s ef r om 86perc entt hepr ev i Ther epor tf i ndst hatpr ac t i c eengagementi nmedi at i on ousy ear .Thi si nc r eas eds uc c es st hr ought heus eofNoc k - hasi nc r eas ed,wi t hv et sdec l i ni ngmedi at i oni nonl yni ne ol ds ’ pr ov enADRpr oc es snotonl ybear st es t amentt ot he perc entofVCMSr ef er r al s .Res pons ess ubmi t t edbypr ac v al ueofmedi at i ons uppor tf orpetowner s ,butal s of or t i c ess ugges tt hat ,wher eapr ac t i c ehasdec l i ned,medi at hos ei nt hev et er i nar ypr of es s i on,whoal r eadyex per i enc e t i onhasbeenc ons i der edonac as ebyc as ebas i s . Thef eedbac kf r om pr ac t i c esr egar di ngt heVCMSpr oc es s hasbeenex c el l ent .Wher ear es ol ut i oni sagr eedt hough medi at i on,al mos tal l pr ac t i c eswer es at i s f i edorent i r el y s at i s f i edwi t ht heout c ome.Whens ur v ey ed,t hev as tmaj or i t yofpr ac t i c esnot edt heeas eofc ont ac t i ngt heVCMS, andr ec or dedt hatt heyc ons i der edt hes er v i c ef ai r ,pr oduc t i v e,hel pf ul andef f i c i ent . J enni eJ ones ,HeadofVCMSandPar t neratNoc k ol ds Res ol ut i on,s ai d,“ Ast hegov er nmentc ont i nuest oex pl or e t heus eandi mpac tofmedi at i oni npr of es s i onal r egul at i on, t heVCMSwi l l c ont i nuet oi nf or mt hi sex pl or at i onbas edon t heear l yus eofmedi at i oni nt her es ol ut i onofv et er i nar y c ompl ai nt s .Wel ookf or war dt os har i ngt hes ei ns i ght sand c ont i nui ngt os uppor tt hev et er i nar ypr of es s i ons ,pr ac t i c es andc l i ent sdur i ng2020andbey ond. ” Wi t ht ar get smet ,f eedbac kr ec ei v edandi mpr ov ement s made,2020i sal r eadys ett obeanot hers uc c es s f ul y ear f ort heVCMS.Thi sy ear ,t het eam wi l l ex pl or ehowt he s er v i c ec anenc our ageengagementbymor ev et er i nar y pr ac t i c es ,i npar t i c ul ar ,c ons ul t i ngwi t hpr ac t i c esandpr of es s i onal bodi est ounder s t andandaddr es sanyongoi ng bar r i er si nc ompl ai nt ss ui t abl ef ormedi at i on. ht t ps : / / www. noc k ol ds . c o. uk / s er v i c es / noc k ol ds r es ol ut i onadr / Rel eas ef r om Noc k ol dsSol i c i t or s
J OBS
el l i e@pr epar edmedi a. co. uk www. pr epar edmedi a. co. uk Ti mes Fi ndus !-Facebook:/SouthWest
I ns t agr am: pr epar edmedi al t d| Twi t t er : @SWTi mes J obs
Car eCar eeroft heMont h
Car eCar eeroft heMont h
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Pr emi um Jobs
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Pr emi um Jobs
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Busi nessDevel opment
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Busi nessDevel opment
LockdownSeesaSpi kei nLi veChatMessages Rec entMoney pennydat ahasr ev eal ed s ubs t ant i al i nc r eas esi nl i v ec hatus age dur i ngt hel oc k down.Wi t hf ac et of ac e c us t omers er v i c eonpaus eandmanyl ar ge bus i nes s es ’ phonel i ness t r uggl i ngt oc ope wi t hl ar gec al l v ol umes ,l i v ec hathass t epped upt ohel pt henat i onwi t ht hei rc us t omer s er v i c eenqui r i es .
J oannaSwas h,CEO of Money pennyc omment s : “ Thel oc k downhass hown j us thowv al uabl el i v ec hat i sf orbus i nes s esand par t i c ul ar l yast heyhav e hadt oadaptt ot henewgov er nment gui del i nesands oc i al di s t anc i ngl aws .
Wi t hl oc k downaf f ec t i ngbus i nes s esac r os s al l i ndus t r i es ,t hes t udyf oc us edont he c hangesi ns pec i f i ci ndus t r yenqui r i es .Lar ger bus i nes s ess awt hebi gges ti nc r eas ei nt he v ol umeofl i v ec hat s( wi t hweek l yl i v ec hat v ol umesup215% onpr eCov i dweek l y l ev el s )t hi si sf ol l owedbyt heAut omot i v e s ec t orwhi c hhadt hes ec ondhi ghes t i nc r eas e( 206%) ,f ol l owedbyEs t at eAgent s ( 190%) ,Legal s ec t or( 1 18%)andf i nal l y SME’ swi t hani nc r eas eof109%.
Li v ec hathasmanagedt of i l l t hegap bet weent heeas eofemai l andt hes peedof phonec al l s .I nt i mesofpani candhi gh s t r es s ,l i v ec hathasbeenabl et ok eep peopl ec onnec t edandhasr el i ev eds omeof t hepr es s ur esf ac edbyc us t omers er v i c e t eams . ”
Wi t hl oc k downs l owl yeas i ngi twoul dappear t hatmor epeopl ear es t ar t i ngt ot hi nkabout mov i ngandbuy i ngpr oper t y .Let t i ngagent s t r ans i t i onedt ov i r t ual v i ewi ngsasl oc k down r ul eswer er el ax edandi nweek20( week c ommenc i ng1 1t hofMay ) ,Money pennys aw ani nc r eas ei nl et t i ngv i ewi ngenqui r i esby 210% ands al esv i ewi ngsby184%. Theamountoft i mec us t omer ss pentont he c hatal s os awani nc r eas e.Wi t ht heav er age c hatt i mebei ngar ound491s ec ondsdur i ng t hel oc k down,c hatt i mess oons awan i nc r eas ef ort heweekc ommenc i ng1 1Mayt o 508s ec onds .Lar gebus i nes sl i v ec hat ss aw t hehi ghes ti nc r eas ei nc hatl engt hof9%, f ol l owedbyAut omot i v es ec t orwi t h7% i nc r eas e,t henSME’ swi t h6% andt hen Es t at eAgent s2%.
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SummerHomes&Gar dens