Sout hWe s t
01823617980|sal es@pr epar edmedi a. co. uk www. pr epar edmedi a. co. uk|18t hMar ch2019
T I ME S
I nc or por at i ngJ OBS
NOW
TheLa t e s ti nt heSo ut hWe s t
I ssue057
Tr avelRepubl i chol i daygener at orhel psanat i onofdaydr eami ngbr i t s f i ndt hei rper f ecthol i daydest i nat i on Newr es ear c hhasr ev eal edt hat82% ofbor edBr i t sday dr eam f orupt ohal fofev er y wor k i ngdayandmos tofusi magi nej et t i ngof fonhol i day( 46%) .
Ther es ear c hc onduc t edbyTr av el Republ i cal s or ev eal edt hatasanat i onwear e mos tl i k el yt obef oundday dr eami ngatourdes k sat1 1: 20am andt hatwes pendon av er aget hr eehour sadayday dr eami ngandpl anni ngournex thol i day .So,l ett he Ther es ear c h,c onduc t edbyTr av el Republ i c ,f oundnear l yhal fofhol i dayday dr eamer s hol i daygener at orc omet oy ourr es c uet of i ndt hebes tbeac hhol i dayorc i t ybr eakt o i magi nel y i ngonabeac h( 46%) ,wal k i ngal ongi t( 43%) ,s unbat hi ngbyapool ( 40%) t r av el t oi n2019,goon,gi v ey our s el fabr eakandhav eapl ay !ht t ps : / / www. t r av el r eors i mpl yt ak i ngi nabeaut i f ul v i ew( 36%) .Themos tpopul arhol i daydes t i nat i onst o publ i c . c o. uk / a/ hol i day gener at or es c apet oar et heUSA( 32%) ,f ol l owedbyt heCar i bbean( 29%) ,Spai n( 26%)andI t al y ( 26%) . Chr i s t i anPool e,Di r ec t oratTr av el Republ i cs ai d:“ Wi t hTr av el Republ i c ’ sbr eadt hof c hoi c e,wek nowc us t omer sc anc r eat et heper f ec thol i dayt owher ev ert hei ri magi naAndwhenBr i t sar enotday dr eami ng,ev enl es st i mei sbei ngs pentonwor k ,asal mos t t i ont ak est hem.OurHol i dayGener at ori sauni quet ool t ohel pc us t omer sex pl or e onequar t erofwor k i ngadul t s( 23%)c onf es st ohav i ngbook edahol i daydur i ngwor k t hewor l dandi dent i f yt hei ri deal des t i nat i on. t i me. Whet heri ti sr el ax i ngonaqui etbeac hormak i ngas pl as hi napool wi t ht hef ami l y , Wi t ht hi si nmi nd,Tr av el Republ i chasc r eat ed–TheHol i dayGener at or–ani nt er ac bybook i ngear l y ,hol i day mak er sc anc hoos ef r om t hewi des ts el ec t i onofhot el sand t i v et ool t hathel psday dr eamer sex pl or eawor l dofdes t i nat i onsandf i ndt hei rper f ec t des t i nat i ons ,s av i nghundr edsof ft hei r2019hol i day . ” hol i day . Thef unt ool wi l l gui dey out oades t i nat i ons ui t edt oy ourneeds ,andenc our agey out o ex pl or enewl oc at i onst haty oumaynothav ec ons i der edbef or e;whet hert heyar e c l os ert ohome,s av et hepenni es ,ar ebes tenj oy edwi t hf r i ends ,orwi l l max i mi s er el ax at i ont i me–al l t omak es ur et henex thol i dayy oubooki st heper f ec tonef ory ou.
Rel eas ef r om Zaz z l emedi a
I s s ue057Sout hWe s tTi me sPg2
Gr eatDaysOut
Br i t sabandont hr eemi l l i onl i l osaf t erhol i days -Sur v eyf i ndst hat2. 7mi l l i oni nf l at abl esar el ef tathol i daydes t i nat i ons -Abandonedl i l osc oul df or m ani nf l at abl ebr i dgef r om Londont oEgy pt ’ sRedSea c oas t . -57% s ayt heywon’ tr eus eaf r eel i l opr ov i dedbyt hei rhot el Br i t i s hhol i day mak er sabandonedal mos tt hr eemi l l i onl i l osaf t ert hei rhol i day si n 2018,enought obui l dani nf l at abl ebr i dgef r om Gat wi c kt ot hepopul arr es or tof Hur ghadaonEgy pt ’ sRedSeac oas t . I nas ur v eyof2, 000peopl ebypac k agehol i days pec i al i s tHol i dayHy per mar k et ( ht t ps : / / www. hol i day hy per mar k et . c o. uk / ) ,25% s ai dt heyl ef tt hei rl i l oatt hehot el att heendoft hei rhol i day ,whi l e9% s ai dt heybi nnedt hei r sbef or eheadi nghome. Wi t ht heAs s oc i at i onofBr i t i s hTr av el Agent s ’ ( ABTA)l at es tHol i dayHabi t sr epor t s howi ngmor et hanei ghtmi l l i onpac k agehol i day swer et ak enbyBr i t si n2018* , t hef i gur ess ugges tj us tov ert womi l l i onpeopl el ef tt hei rl i l osbehi nd,wi t hmor e t han700, 000t hr owi ngt hei r saway . Lai dendt oend,t hes el i l oswoul ds t r et c hf oral mos t3, 300mi l es–enought o c r os sEur opeandr eac hEgy pt ’ shol i dayr es or t sont heRedSeai nt henor t hwes t c or nerofAf r i c a. Andac c or di ngt oHol i dayHy per mar k et ’ spol l ,j us tov eronemi l l i onhol i day mak er s ( 13%)br oughtt hei ri nf l at abl eshome,whi l e4. 3mi l l i ons ai dt hatt heynev erbuya l i l oonhol i day . Cr ai gDunc an,whol edt her es ear c hf orHol i dayHy per mar k ets ay s :“ Wewer e s hoc k edt odi s c ov erhowmanyl i l osar eabandonedaf t erhol i day s .Rec entc ampai gnshav er ai s edawar enes soft hei mpac tbi l l i onsofbot t l es ,s t r awandc i gar et t ebut t shav eonmar i nel i f e,s onowi t ’ st i mef orBr i t i s hhol i day mak er st ot hi nk aboutt hewas t eofus i ngal i l of orj us tonehol i day .
“ Dur i ngourr es ear c hwes pok et o hot el sandt heydes c r i bedl i l osasan awf ul pr obl em t hati sget t i ngwor s e. Whenahol i day mak erl eav esal i l o behi ndhot el shav el i t t l ec hoi c ebutt o s t or et hem ors endt hem t ot hel oc al l andf i l l . “ I nours ur v ey ,weas k ed hol i day mak er si ft heywoul dus e f r eel i l osandi nf l at abl espr ov i dedby t hei rhot el ,butas t agger i ng57% s ai dno.Thi smeanst hatev eni fpeopl et hi nkt hei rl ef t behi ndl i l owi l l beus edby s omeoneel s e,t hec hanc esar ei twon’ tasmos thol i day mak er spr ef ert obuyt hei r own. ” “ Br i t i s hhol i day mak er sneedt oc hanget hei rhol i dayhabi t st ot ac k l et hei nf l at abl e mount ai nt hatwer i s kl eav i ngbehi ndi fwedon’ tc hangeourbehav i or . “ Ourmes s agei sdon’ tbuyanewl i l ount i l y ou’ v ec hec k edi ft her ear eanyy ouc an r eus e,anddon’ tabandony ourl i l oatt heendofy ourhol i day–ei t hergi v ei tt oanot herf ami l yorbr i ngi thomet ous eagai n. ” Formor ei nf or mat i on,ht t ps : / / www. hol i day hy per mar k et . c o. uk / hy pe/ near l y 3mi l l i onl i l os dumpedeac hy ear by br i t s abr oad/ Not est oedi t or s :* ABTA’ sHol i dayHabi t sRepor t2018s ay st hat49% ofBr i t i s h peopl et ookapac k agehol i dayi nt hepas t12mont hs .Cur r entUKpopul at i oni s 66. 7m,s o49% i s33m.Bas edonf ourpeopl eperbook i ng,t her ewer e8. 25m pac k agehol i day st ak enov ert hepas t12mont hs . Rel eas ef r om Dani el J ohns onPR
I s s ue057Sout hWe s tTi me sPg3
Gr eatDaysOut
Host i ngaFami l yFi l m Ni ght atHome Theboom oft hes ur r ounds ound,t hev as tandv i v i dpi c t ur e,t hec ol l ec t i v et hr i l l . . . Ther ear eheapsoft hi ngst ol ov eaboutgoi ngt ot hec i nema,butwi t ht i c k etpr i c es s k y hi gh,i tc anbeal es s t hanenj oy abl eex per i enc ef ory ourbankbal anc e.Andwi t ha f ami l yi nt ow,i t ’ sanout i ngt hatc anc os tupt o£35. 60at i me–or£55. 60i nI MAX* . Butwi t hs omanymas s i v ef ami l ymov i esc omi ngoutt hi sy ear ,i t ’ l l behar dt or es i s tt he pul l oft hes es ens at i onal s pec t ac l es .Ther e’ sDumbo,TheLi onKi ng,Al addi n,St ar War sEpi s odeI X,Fr oz en2,T oySt or y4,Av enger s :Endgame,andpl ent ymor ebes i des .( * * r el eas edat esbel ow) Wi t hbi gf i l msl i k et hes egener al l y c omi ngoutj us tt hr eet of i v emont hs l at eronhomev i deos er v i c es–and s mal l erf i l msi namat t erofweek s– i t ’ swel l wor t hs av i ngy ourmoneyand s t ay i ngi ni ns t ead.Foraf ami l yt or ent af i l m athome,i tc os t sj us t£3. 49i n SD/ £4. 49i nHDonMi c r os of t( v i aXbox ) , and£4. 49v i aAppl eTVandAmaz on Pr i me* * * .Wi t haf ewc i nemas t y l e s nac k sandac os yc i nemat i c at mos pher e,y ouc anenj oyawhol e ev eni ngofent er t ai nmentf oraf r ac t i on oft hepr i c e. T ohel py ouc r eat ey ourex c i t i nghome c i nemani ght s ,l eadi nghi ghs t r eet r et ai l erRober tDy ashasev er y t hi ngy ou c oul das kf or . “ Theex per i enc eofgoi ngt ot hec i nemai swonder f ul butt hehi ghpr i c esc anbev er y pr ohi bi t i v e,es pec i al l yi fy ouhav eaf ami l y .Hos t i ngmov i eni ght sathomec anbes o muc hc heaperi fy oul ov et os eef i l msof t en,andwe’ v egotev er y t hi ngy ouneedt o mak et hathappen, ”s ay sAndr ewGeor gi ou,Rober tDy as ’ Buy i ngManager .“ Wi t ha mi ni pr oj ec t or ,s nugbl ank et s ,apopc or nmak erf orhomemadet r eat s ,andot herf un i t ems ,y ouc anenduphav i ngamor eent er t ai ni ngni ghtathomet oget hert hany ou woul datt hec i nema! ” I fy ouwantt or ec r eat et hebi gs c r een,t heKodakLuma75Por t abl ePoc k etPr oj ec t or ( £179. 99,onl i neonl y )i samus t .I tmays eem ex pens i v eatf i r s tgl anc ebuti t ’ st he equi v al entofj us tf i v es t andar df ami l yt i c k et s–ort hr eei nI MAX–s oi t ’ l l c er t ai nl ypay f ori t s el fi fy oul ov ec i nemagoi ng.I tpr oduc eshi ghqual i t yHDi magi ngwi t ha1. 5W s peak ery eti sc ompac tenought of i ti ny ourbac kpoc k et ,s oy ouc anev ent ak ei twi t h y out of r i ends ’ hous esf ordoubl et hef un.Asf ort hef unc t i onal i t y ,t her ear enoc ompl i c at edbut t onsandmenus c r eens–y ous i mpl ypl ugi nandpl ay . Andt hent her ear et heal l i mpor t antc i nemas nac k s .Tr yt heGi l es&Pos nerEl ec t r i c Popc or nMak er( £17. 99,onl i neonl y )f orf at f r eepopc or ni nmi nut es–whi c hy ouc an s er v ei ns t ant l yi nt hebowl y oumak ei ti n–andt hi sOr i gi nal Sl us hPuppi eMac hi ne ( £49. 99,onl i neonl y )f orr ec r eat i ngt hataut hent i cc i nemaf eel .Don’ tf or gett heBl ue Ras pber r ySl us hPuppi eSy r up( £4. 99,onl i neonl y )f ort hef amous‘ bl uet ongue’ l ook ! Fors omet hi ngal i t t l emor eex t r av agant ,t hi sSmar tCas c adi ngChoc ol at eFount ai n ( £59. 99,onl i neonl y )wi t ht hes emel t edFi nes tBel gi anMi l kChoc ol at eChi ps-900g ( £12. 99,onl i neonl y )wi l l godownat r eat .Ort r yt hi sAr t es aChees eandChoc ol at e FondueSet( £44. 99,onl i neonl y )i fy ou’ dpr ef ert heopt i onofhav i ngc hees yf ondueas wel l asc hoc ol at e.Per f ec tf ornac hodi ppi ng! Mak ey ourev eni ngc os i ert hanac i nemat r i pwi t hs nugbl ank et s( £4. 93-£17. 49)and c omf ybeanbagsl i k et hi sKai k ooThi c kKni tLar gePodBeanBag( £46. 99,onl i ne onl y ) .Youc anev enpl ayf ungamest oadds omeex t r aex c i t ement !Youc oul dpr i ntout mov i ebi ngoc ar dsandmar kof fpr ops ,s hot sandc har ac t er sasy ous eet hem whi c h c ank eepy oungmi ndsat t ent i v e.Thi swoul dper f ec tf ork i ds ’ s l eepov er saswel l as f ami l yf i l m ni ght s–es pec i al l yi fy oumak et heSl us hPuppi esandpopc or n. Wi t ht heex c i t ement ,t hes ound,t hes nac k sandev er y t hi ngel s er ec r eat ed,y ourhome mov i eni ghtc oul deas i l ybemor eent er t ai ni ngt hananev eni ngoutatt hec i nema–not t oment i ont hes av i ngsy ouc oul dmak ei fy ou’ r ef i l mf ans .Andwi t hnot r av el l i ngbac k homei nv ol v ed,y ouc anal l s i mpl yr ol l i nt obedaf t er war ds . Formor ei nf or mat i onpl eas ev i s i tt heRober tDy aswebs i t eat( ht t p: / / www. r ober t dy as . . c o. uk )
I s s ue057Sout hWe s tTi me sPg4
Ret i r ementLi vi ng
Checki ngYourHear i ngCoul dChangeYourLi f e Mor et han22mi l l i onpeopl ei nt heEUl i v ewi t hunt r eat edhear i ng l os s ,i nc r eas i ngt hei rr i s kofs oc i al i s ol at i on,depr es s i on,c ogni t i v e dec l i neanddement i a.Ot i c ons uppor t sWor l dHear i ngDay2019 i nenc our agi ngusal l t or ec ogni z et hes i gnsofandaddr es shear i ngl os s . Hear i ngl os si soneoft hemos tpr ev al entc ondi t i onst hataf f ec t s t hewor l d’ spopul at i on,wi t hov er5% hav i ngbeendi agnos ed. Hear i ngl os st endst obeas l owpr oc es swhi c hc anbeeas i l y mi s s edori gnor ed,c ons equent l yt her ear emanymor epeopl e l i v i ngwi t huni dent i f i edhear i ngl os s .Hav ey ouev erhady our hear i ngt es t ed?Wor l dl eadi nghear i ngai dmanuf ac t ur er ,Ot i c on, of f er saf r eeonl i nehear i ngt es tt haty ouc ant r youther e. Thi sMar c h,t heannual hear i ngawar enes sdaybyt heWor l d Heal t hOr gani s at i on( WHO) ,ai mst odr awat t ent i ont ot heear l y i dent i f i c at i onandi nt er v ent i onf orhear i ngl os s .Wor l dHear i ngDay 2019,wi t ht hebac k i ngofc ompani ess uc hasOt i c on,wi l l enc our ageusal l t opr ac t i c es af el i s t eni ngandt oc hec kourhear i ngt o t ak et hef i r s ti mpor t ants t epst owar dsaddr es s i nghear i ngl os s . Unt r eat edhear i ngl os sc os t s180bi l l i onEur osi nEur opeeac h y ear .Anews c i ent i f i cr epor tdoc ument st hatar oundt wot hi r dof peopl ewi t hahear i ngl os sdonotus ehear i ngai ds ,r es ul t i ngi n l owerqual i t yofl i f eandhi gherunempl oy ment ,andc ons equent l y ahi ghc os tt os oc i et y .
“ Peopl edon’ thes i t at et ohav eaney et es tbutwheni tc omest o t hei rhear i ng,peopl ear eof t enr el uc t antt ogett es t ed, ”s ay s ThomasBehr ens ,Chi efAudi ol ogi s t ,Ot i c on.“ Manyc ommons i de ef f ec t sofunt r eat edhear i ngl os sar ehar dt opi nt oas pec i f i c c aus ewhi c hi swhyt heyar eeas i l ymi s s edasas i gnofhear i ng di f f i c ul t i es ,andt her ef or edonots purpeopl et oc hec kt hei rhear i ng.Howev er ,r ec ents t udi eshav et i eds oc i al i s ol at i on,depr es s i onandc ogni t i v edec l i ne,i nc l udi ngt heear l yons etofdement i a, t ot heef f ec t sofs oc i al wi t hdr awal asar es ul tofunt r eat edhear i ng l os s . Get t i ngourhear i ngc hec k edev er ynowandt henc oul ddec r eas e t her i s kofpot ent i al ef f ec t sonheal t handwel l bei ngt hatc oul d ar i s ef r om notaddr es s i ngahear i ngl os s . ” 5s i gnst haty ouc oul dhav eahear i ngl os s Her ear eaf ewt el l t al es i gnst hatOt i c onhasputt oget hert ohel p y our ec ogni z ewhet hery ourhear i ngabi l i t ymaybedet er i or at i ng: •Doy ouof t enhav et ot ur nupt hev ol umeony ourTV,r adi oor phone/doot her sc ommentt haty ouhav et hes edev i c est oo l oud? •Dof r i ends ,f ami l ymember sandc ol l eaguesc ompl ai nt hatt hey hav et or epeatwhatt heys ayt oy ou? •Doy ous t r uggl et of oc usonpeopl es peak i ngatwor k ,s c hool or s oc i al ev ent s ?May bey ouf i ndc onv er s at i onsi nr es t aur ant sor c r owdedpl ac esdi f f i c ul t ? •Doy ouhav et ol ookatpeopl e’ sf ac eorl i psi nor dert obeabl e t ounder s t andwhatt heyar es ay i ng? •Hav ey ounot i c edt hatev er y days ounds ,s uc hasbi r ds t weet i ng,f oot s t eps ,c r i c k et sort hec l oc kt i c kar egoneorl es s not i c eabl e? I fy ourans wert oanyoft heabov ei sy es ,t es ty ourownhear i ng f orf r ee,now.Youc anal s ov i s i tal oc al hear i ngc ar epr of es s i onal , manyofwhi c hof f erf r eehear i ngt es t s .Ear l ydet ec t i onc oul dhel p pr ev entf ur t herc ondi t i ons . Li f ec hangi nghear i ngai dwi t hgr oundbr eak i ngaudi ol ogyt ec hnol ogy I fy ouf i ndy our s el fdi agnos edwi t hahear i ngl os s ,t heny ouhav e af ant as t i cc hoi c eofhear i ngai dsav ai l abl et oy ou.Ther ec ent l y l aunc hedOt i c onOpn™ Si sagoodex ampl eofal i f ec hangi ng hear i ngai d,of f er i ngus er s ;gr oundbr eak i ngaudi ol ogyt ec hnol ogi est ohel ps uppor tt hebr ai ni nnoi s yenv i r onment sandc onnec t i v i t yt ot hei nt er netandev er ydaydev i c ess uc hass mar t phones . Pl us ,i tc omesi nav ar i et yofs t y l est os ui tv ar y i ngpr ef er enc es , i nc l udi ngahi ghl ydi s c r eeti nv i s i bl es t y l e. Formor ei nf or mat i ononOt i c onv i s i t :www. ot i c on. gl obal . Rel eas ef r om ThePRRoom
J OBS NOW
I ssue142
01823618701 wayne@pr epar edmedi a. co. uk www. pr epar edmedi a. co. uk 15t hMar ch2019
NEW JOBS I NSI DE!
I s s ue142J obsNowPg2
Somer set
Lat estj obsdat a:Demandf orpr of essi onal sst umbl esami d uncer t ai ncl i mat e -Vac anc i esf orper manentpr of es s i onal sdi p4% -Demandf orc ont r ac t or sdec r eas es4% -Cont r ac t or soutonas s i gnmentdown6% -Per manentpl ac ement sup2% -Av er ages al ar i esi nc r eas e2. 7% Demandf ort al ents t al l s Pr of es s i onal r ec r ui t mentf i r msr epor t edt hatdemandf orper manentt al entf el l by4% y ear ony eari nJ anuar y2019,whi l ev ac anc i esf orc ont i ngentwor k er sdec r eas edby 4% ov ert hes ameper i od,ac c or di ngt onewr es ear c hf r om St af f i ngI ndus t r yAnal y s t son behal foft heAs s oc i at i onofPr of es s i onal St af f i ngCompani es ( APSCo) Cont r ac tv ac anc i esupi nf i nanc i al s er v i c es Des pi t et hi sov er al l dec l i nei ndemand,APSCo’ sdat adoesr ev eal poc k et sofpos i t i v i t y , mos tnot abl ywi t hi nt hef i nanc i al s er v i c ess ec t or ,wher ev ac anc i esf orc ont i ngentwor k er sr os eby1 1% y ear ony eari nJ anuar y2019.Thi sc ont r as t swi t hdemandf orc ont r ac t wor k er swi t hi nengi neer i ng,whi c hdr oppedby22% dur i ngt hes ameper i od. Thi sboom i nnonper manentf i nanc i al appoi nt ment sc omesami dunc er t ai nt yar ound t heUK’ sf ut ur et r adi ngr el at i ons hi pwi t ht heEUandt her es toft hewor l d.Howev er ,t hi s mont h,TheUSCommodi t yFut ur esTr adi ngCommi s s i on( CFTC) ,t heBankofEngl and andUKwat c hdogt heFi nanc i al Conduc tAut hor i t y( FCA)hav es t r uc kadeal t opr ov i de a“ br i dgeov erBr ex i t ”andens ur ef i nanc i al s t abi l i t y . Per manentpl ac ement sup Des pi t eanov er al l di pi ndemandf ort al ent ,per manentpl ac ement si nc r eas edby2% y ear ony eari nJ anuar y2019. Thi sov er al l s t r engt hc anbeat t r i but edt oas i gni f i c ant12% i nc r eas ei nper manent pl ac ement swi t hi nI T ,wher ec ont r ac tpl ac ement sdi ppedby13%.
Cont r ac tmar k etr emai nss l ow Whi l eper manentpl ac ement si nc r eas ed2% i nt hey eart oJ anuar y2019,t henumberof c ont r ac t or soutonas s i gnmentdi ppedby6% dur i ngt hes ameper i od.Us eofc ont i ngentwor k er sf el l ac r os sev er yoneofAPSCo’ sc or es ec t or s ,wi t ht heex c ept i onoff i nanc i al s er v i c eswher ec ont r ac t orl ev el si nc r eas edby12% y ear ony ear . Pr of es s i onal s al ar i esup APSCo’ sf i gur esal s or ev eal t hatmedi ans al ar i esac r os sal l pr of es s i onal s ec t or sr emai neds t abl ei nJ anuar y2019,r i s i ngby2. 7% ac r os st heboar d.Av er ages al ar i es wi t hi nmanyofAPSCo’ sc or es ec t or s ,howev er ,i nc r eas edmor es i gni f i c ant l y .Wi t hi nf i nanc i al s er v i c es ,f orex ampl e,av er ages al ar i esr os eby4. 6% y ear ony ear .I nengi neer i ng,meanwhi l e,s al ar i esar eupby4. 1% ov ert hes ameper i od. AnnSwai n,Chi efEx ec ut i v eofAPSCoc omment s : “ I nl i newi t hr ec entf i gur esf r om t heONS-whi c hs howedar ec or dnumberofpeopl ei n wor kandempl oy mentatanal l t i mehi gh-ourmember sar er epor t i ngheal t hypl ac ementl ev el s .Wi t ht heongoi ngunc er t ai nt yar oundourex i tf r om t heEU,i tr emai nst obe s eenwhet hert hi spos i t i v i t ywi l l c ont i nue.Howev er ,f ort het i mebei ngatl eas t ,i ts eems t obebus i nes sasus ual . ” J ohnNur t hen,St af f i ngI ndus t r yAnal y s t s ’ Ex ec ut i v eDi r ec t orofGl obal Res ear c hc omment ed: “ Des pi t eanov er al l dec r eas ei nv ac anc i es ,i tc er t ai nl yi swel c omet os eeamedi anr i s e i ns al ar i es .Ther epor tpai nt sar at hermi x edpi c t ur e,howev eri ndi c at est hatt hef i nanc e s ec t ori sboomi ngamongs tc ont r ac t or sandi nper manentengi neer i ngpos i t i ons .The r i s ei nengi neer i ngr ef l ec t st hedemandi nt al entf ort hemul t i pl ei ndus t r i al pr oj ec t ss et t opr oc eedi nt heUKs uc hasHS2,Cr os s r ai l andTr ans por tf ort heNor t h. ”
I s s ue142J obsNowPg3
Devon
ADVERTI SE YOUR VACANCI ES HERE! www. pr epar edmedi a. co. uk
I s s ue142J obsNowPg4
Spr i ngCar e
Publ i cSect oror gani sat i onscont i nuet ol eadt he wayi nf l exi bl ewor ki ngaccor di ngt onew survey Anewsur veyconduct edbysof t wor kshasshown t hatPubl i cSect oror gani sat i onscont i nuet ol ead t hewayi nf l exi bl ewor ki ngwi t hanext ensi ver ange off l exi bl ewor ki ngopt i onsavai l abl et oempl oyees. Themostpopul arf l exi bl ewor ki ngopt i oni spar t t i mewor ki ngwi t h94% ofpubl i csect oror gani sat i onsof f er i ngt hi s. Thi swasf ol l owedbyf l exi t i mewi t h88% ofor gani sat i onsal l owi ngt hei rst af ft ohavef l exi bl est ar tand f i ni sht i mes.Ot herpopul aropt i onswer e; •Fi xedt er m empl oyment-i ncl udi ngcont r act ual ( 78%) . •Fl exi pl ace/t el ewor ki ng/ r emot ewor ki ng( 77%) . •Jobshar i ng( 72%) . •Car eerbr eaks/ speci all eave/ secondment s( 69%) .
Thepur poseoft hesur veywast ol ear nmor eabout t hef l exi bl ewor ki ngopt i onsavai l abl ewi t hi nPubl i c Sect oror gani sat i onsal ongwi t hhowcur r entand f ut ur et echnol ogi escoul dbedesi gnedand devel opedt oi mpr oveoper at i onalpr ocesses. Thesur veyal sor eveal edt hatt het opt wochal l engesi nr el at i ont omanagi ngf l exi bl ewor ki ngopt i ons ar eensur i ngcor r ectst af f i ngl evel st ocoverski l l s andknowl edgeandensur i ngf ai randequi t abl eappl i cat i onoff l exi bl ewor ki ngpol i ci esf oral lempl oyees,wi t hj ustunderhal for49%,agr eei ngt hatef f ect i vel ymanagi ngt hesear easwaschal l engi ng. Thesewer ecl osel yf ol l owedbyt hechal l engesof t oomanymanualpr ocesses/ hi ghl evel sofadmi ni st r at i onanddi f f i cul t i esmeasur i ngempl oyeeper f or mance( 47%) .Ot hernot abl echal l engeswer e: •Ensur i ngcompl i ancewi t hheal t h&saf et y/ empl oymentl egi sl at i on( 44%) . •Manager snott r ai nedt omanagef l exi bl ewor ker s/ r emot ewor ker s( 43%) . •Empl oyeesbui l di ngupt oomanyhour sandnot usi ngt het i me( 42%) . I nr el at i ont ohowt echnol ogycoul dmakemanagi ng f l exi bl ewor ki nganeasi erpr ocess.Themai nwi sh l i star easwer ear ound;mor ei nvest menti nt echnol ogyt omanager emot ewor ki ngandagi l ewor ki ng, easi ert ouseandmor econf i gur abl esyst ems,cl ear erdi spl ayandbet t eraccesst ohour swor ked,aut omat edempl oyeer ost er i ngandbet t ersyst em l i nks / i nt egr at i onwi t hpayr ol l . Thef ul lsur veyf i ndi ngsandanal ysi spaper( pdf ) maybedownl oadedvi at hi sl i nksur veyResul t s: ht t ps: / / cdn2. hubspot . net / hubf s/ 58253/ Resear ch_Paper _Managi ng_Fl exi bl e_Wor ki ng_JAN19. pdf Rel easef r om Sof t wor ks
I s s ue142J obsNowPg5
Spr i ngCar e
I s s ue142J obsNowPg6
Recr ui t mentNow
I s s ue142J obsNowPg7
Cat er i ng&Hospi t al i t y
Pr of essi onalj obsmar ket :demandf ort al entup24% year onyeardespi t e pol i t i calt ur moi l •Vacanci esi ncr ease24% year onyear •TMTr epor t st hest r ongestgr owt h •I Tpr of essi onal smosti ndemand •Nor t hshor i ngt akeshol dwi t hvacanci esup25% i nt heNor t hWest Demandf orpr of essi onal si ncr easedby24% bet ween2017and2018accor di ngt onew r esear chunder t akenbydat apubl i sherVacancysof tonbehal foft heAssoci at i onof Pr of essi onalSt af f i ngCompani es( APSCo) .Thi si si nkeepi ngwi t ht hepr edi ct i onsmadei n PwC’ sCEO Repor twher et wot hi r dsofUKbusi nessl eader sexpect edt hei rheadcountt o gr owsi gni f i cant l yt hr oughout2018. Beneat ht hi sheadl i nef i gur e,APSCo’ sr esear chr eveal st hatquar t eroneandt wo2018saw t hest r ongestgr owt hwi t hvacanci esr i si ngby35% and41% r espect i vel y .I ncont r ast , demandf ort al entgr ewbyj ust6% i nquar t erf ourwhi chi sper hapsunsur pr i si nggi vent he i ncr easi ngpol i t i calt ur moi landuncer t ai nt ysur r oundi ngBr exi twhi chr esul t edi nmany empl oyer st aki nga‘ wai tandsee’ appr oacht ohi r i ngi nt hel at t ermont hsoft heyear . Gr owt hacr osst heboar dbutTMTl eadst heway Thedat aal soshowst het opgr owt hi ndust r i est hr oughout2018.Technol ogy ,Medi aand Tel ecoms( TMT)l edt hewaywi t hadver t i sedr ol esr i si ngby24%,f ol l owedbyFi nanci al Ser vi ces.Thei mpr essi vegr owt hwi t hi nt heTMTsect ori si nkeepi ngwi t ht he2018Tech Nat i onRepor twhi chr eveal edt hatt het echar enai sexpandi ng2. 6t i mesf ast ert hant he r estoft heUKeconomy ,wor t hal most£184bi l l i on,upf r om £170bi l l i oni n2016. Thef i gur esal sor evealt hecompani est hatadver t i sedt hemostvacanci est hr oughout2018. Bar cl aysBankt oppedt hel i stwi t h3902r ol es,r epr esent i ngani ncr easeof16% year onyear ,f ol l owedcl osel ybyHSBCwhi chadver t i sed3497posi t i ons,up1 1% f r om 2017.Whenanal ysi ngt hedat amor ecl osel y ,bot hbankspost edsubst ant i alnumber sof t echnol ogyr ol est hr oughoutt heyear ,demonst r at i ngt hei rcommi t mentt odi gi t al i si ngt he sect or .I nf act ,Bar cl aysCEO,Ti m Thr osbysai di near l yof2018t hat‘ t hedi gi t al i sat i onoft he mar ket si sakeypr i or i t yf orusi nor dert opr ovi det hebestser vi cef orourcl i ent sand shar ehol der s’ ,soi t ’ sper hapsunsur pr i si ngt hatdemandf ort echt al enti nt ensi f i ed t hr oughoutt heyear .
I Tpr of essi onal smosti ndemand I nkeepi ngwi t ht hesi gni f i cantgr owt hi nt het echar ena,APSCo’ sdat ar eveal st hatt het op pr of essi onbyvacancynumber si n2018wasI Twi t hdemandup28% year onyear .Thi si s somewhatt obeexpect edgi vent hehugeemphasi sempl oyer sacr ossal lsect or shave pl acednotonl ydi gi t al i sat i on,butal sodef endi ngt hei ror gani sat i on.Thi si sasent i ment echoedbyGar t nerr esear chwhi chr eveal st hatspendi ngoncyber secur i t yi n2018was $1 14bi l l i on,andi spr edi ct edt or each$124bi l l i oni n2019. Nor t hshor i ngt akeshol dwi t hvacanci esr i si ng25% i nt heNor t hWest APSCo’ sdat aal sol ooksatpr of essi onalvacanci esbyr egi onacr ossEngl andandWal es. Whi l ei ti sunsur pr i si ngt hatvacancynumber si nLondonwer ehi ghestofal lr egi ons,ot her ar easout per f or medt heCapi t ali nt er msofyear onyeargr owt h.TheNor t hWestandt he EastMi dl andsbot hper f or medwel lwi t hadver t i sedposi t i onsr i si ngby25% and18% r espect i vel y .Thei mpr essi vegr owt hi nt heNor t hWestcan,i npar t ,beat t r i but edt ot he i ncr eased‘ Nor t hshor i ng’ ,at r endwhi chhasgai nedpacei nr ecentyear sandi ssett o cont i nuei n2019wi t hChannel4andHMRCal r eadyannounci ngmoves. AnnSwai n,Chi efExecut i veofAPSCocomment s: “ I ti scl eart hatt heupsur gei nvacanci esr ecor dedt hr oughoutt hepastt wel vemont hsi sa r eali ndi cat oroft her obustnat ur eoft hepr of essi onalst af f i ngsect or .Thel at t ermont hsof 2018sawmanycompani esputt hebr akesonhi r i ngduet oBr exi tuncer t ai nt y ,howeverour conver sat i onswi t hmember sr evealt hatwhi l ecaut i oni st heor deroft heday ,mostar e opt i mi st i ct hatt hepr of essi onalr ecr ui t mentmar ketwi l lr emai nasr esi l i entasever t hr oughout2019. ” JamesChapl i n,CEO ofVacancysof t ,whi chcompi l est her epor tf orAPSCo,comment s: “ Ourdat acer t ai nl ypai nt sanopt i mi st i cpi ct ur eoft hepr of essi onalj obsmar ketwi t h i mpr essi vegr owt hacr ossnotonl ysever alsect or s,butal sor egi onsout si deoft heCapi t al . Andwhi l ei twoul dber emi sst osuggestt hatBr exi twon’ ti mpactvacancyl evel si nsome ar easovert henextf ewmont hs,Ihavenodoubtt hatsever alsect or swi l lcont i nuet o per f or m except i onal l ywel l .Thei ncr easeduseoft echnol ogyt ocombatcyber cr i mewi l lno doubtmeant hatpr of essi onal swi t hni cheski l l sset si nt hi sar eawi l lbei nacut edemand,f or exampl e. ”
I s s ue142J obsNowPg8
Cor nwal l
Womeni nt hewor kpl ace-t hehi dden50% whocanmakeyoushi ne! Ac c or di ngt oDeepakPor i a,Gener al ManagerAPACatDy nama,wi nni ngc ompani esar et hos et hatl ooki ns i det hei ror gani s at i ont oat t r ac t ,r ec r ui tandr et ai nt he bes tt al entr egar dl es sofgender .Deepakex pl ai nshowt ogai nc ompet i t i v eadv ant ageus i ngt hel at es tWor k f or c eManagements ol ut i ons .
Her ear eaf ewt i pst ogets t ar t edonr eas s es s i ngt hec or por at emi nds et :
Li k et her es toft hewor l d,or gani s at i onsi nAus t r al i aar es t r uggl i ngt of i l l c r i t i c al r ol es ,wi t hper s onnel whohav et her i ghtt al ent ,s k i l l sorex per i enc e.Howev er ,i f t hel at es tf i ndi ngsf r om managementc ons ul t i ngf i r m Mc Ki ns eyar eany t hi ngt ogo by ,t heyar epr obabl yl ook i ngi nt hewr ongdi r ec t i on.Whi l ewomenc ons t i t ut e 42% ofempl oy ees ,t heymak eupj us taquar t erofex ec ut i v esandonl y10% of CEOsf orl ar ge,c ommer c i al c ompani es . ( i )I nc er t ai ni ndus t r i es ,f emal epar t i c i pat i oni sex c ept i onal l yl ow,f orex ampl ei nc y ber s ec ur i t ywher eonl y10% ofi nf or mat i ons ec ur i t ypr of es s i onal swor l dwi dear ewomen! ( i i )Whati smor e,many c ompani esdon’ tmak ei teas yf orwomeni nt hef i r s tpl ac e,wi t hr ec entgov er nments t at i s t i c sr ev eal i ngt hatonl y25% ofwomenwor kf ul l t i me,t her ef or e mak i ngi tdi f f i c ul tf ort hem t opr ogr es sandf l our i s hi nt hei rc ar eer s( i i i ) .
•St ar tf r om wi t hi n–t hec hanc esar et heempl oy eesy oual r eadyhav ek nowy our c ul t ur e,under s t andhowy ourc ompanywor k sandar el oy al .Whywas t et i meand moneyonout s i der ec r ui t er swheny oumi ghtal r eadyhav et hebes tc andi dat es wi t hi ny ourex i s t i ngt al entpool ?
Ofc our s e,t her ear er eal l i f es uc c es ss t or i ess uc hasJ ul i eBi s hop( Aus t r al i a’ s f i r s tf emal ef or ei gnmi ni s t er ) ,Mai l eCar negi e( f or merAus t r al i anGoogl ec hi ef ) , Cat her i neLi v i ngs t one( c hai roft heCommonweal t hBankofAus t r al i a)andof c our s e,t hef or mi dabl eGi naRi nehar twhof amous l yt ur nedar oundt hemi ni ng c ompanys hei nher i t edf r om herf at her .Sadl y ,f ort hemaj or i t yofwomen,i tappear st hatmanyor gani s at i ons ,bot hi nt hepr i v at eandpubl i cs ec t or ,ar egoodat t al k i ngaboutgenderequal i t ybutpooratput t i ngi ti nt opr ac t i c ebyov er l ook i ng 50% oft hei rwor k f or c ef ors eni orr ol es . Changi ngt hemi nds etal ongwi t ht hej obs pec Thewor l dmi ghthav emov edonwi t hdi gi t al t r ans f or mat i onands mar t erwor k i ng butt hegener al mi nds ett owar dswomenappear sf i x edi nat i mewar p.Thepr obl em i s ,i fy oui gnor e50% ofy ourt ot al wor k f or c e,howc any ouex pec tt oc ompet e agai ns tmor eenl i ght enedor gani s at i onsathomeandabr oad?Theques t i ons s houl dbehowdoy ouat t r ac tandf i ndmor ewomen?Howt oempowerandt hen k eept hem?Thes ear eques t i onst hatc anappl yt oal l empl oy ees ,r egar dl es sof gender .
•Mak eac ons c i ousdec i s i ont oc hange–byi nt r oduc i nganor gani s at i onal model t hati sc ommi t t edt odi v er s i t yandac t i v el ys pons or sr i s i ngwomen
•Gett hej obs pecr i ght–t hemi ni ngi ndus t r yi sac l as s i cex ampl eofas ec t ort hat f ac ess k i l l ss hor t agesbutdi gal i t t l edeeperandy ou’ l l f i ndt heys el l t hei rj obst o menr at hert hanmak et hem at t r ac t i v ec ar eeroppor t uni t i esf orbot hs ex es .Pi t c h t hej obc or r ec t l yandy ou’ l l f i ndt her i ghtpeopl e.I npar t i c ul arf oc usonar east hat appeal t owomenf orex ampl e,f l ex i bl ewor k i ngpr ac t i c es ,t r ans par entpays t r uc t ur esandmat er ni t yl eav e • I nt r oduc enewwor k pl ac epl anni ngpr ac t i c es–s uc has‘ r edes i gni ngr ol est o enabl ef l ex i bl ewor k ’ and‘ s uppor t i ngt al entt hr oughl i f et r ans i t i ons ’ t oc r eat ea mor ei nc l us i v ewor kenv i r onment ,pr ac t i c est hatMc Ki ns eybel i ev esar epr ov ent o ac hi ev egr eat ergenderequal i t y( i v ) .I nunc omf or t abl eorhaz ar dousi ndus t r i es s uc hasmar i neengi neer i ngordef enc e,s i mpl emeas ur esl i k ei mpr ov i ngt he wor k i ngenv i r onmentar egoodway sofaddr es s i ngs k i l l ss hor t ages .Mos tr ec ent l y , t heAus t r al i anDef enc eFor c er ev eal edt hati t snewf l eetofs ubmar i nesar et o “ hav ebet t erl i v i ngc ondi t i onsaswel l asbemor ef emal ef r i endl y ” ,adef i ni t emov e i nt her i ghtdi r ec t i on. ( v ) Us i ngWor k f or c eManagementt oc l os et hegendergap Anot hert i pi st or ev i ewt het ec hnol ogyt hatmanagesy ourpeopl eandot herr es our c es .T oday ’ sWor k f or c eManagement( WFM)t ec hnol ogyof f er sapr ac t i c al ands ec ur eal l i nones ol ut i onf orr ec r ui t ment ,onboar di ngandas s etmanagement whi l ek eepi ngper s onal det ai l ss af e–atany t i me,any wher e,us i ngav ar i et yof mobi l edev i c es .Aut omat i ons i mpl i f i esandac c el er at est her ec r ui t mentpr oc es st o el i mi nat et hec ommonf eel i ngofdi s enc hant mentt hatc anf ol l owal ongand l engt hyi nt er v i ewpr oc edur e.T api nt oex i s t i ngt al entandmax i mi s et hei rpot ent i al us i ngk eyWFM c apabi l i t i es : •Ones ol ut i on,s i ngl ev i ewofal l c andi dat es-t hebeaut yofmoder ni nt egr at ed WFM t ec hnol ogyi si tl i nk ss eaml es s l ywi t hc r i t i c al HRdat abas esandERPs y s t emst opr ov i deac ompl et ev i ewofal l empl oy ees .Det ai l ss uc hasgender ,age, c ar eerandpayhi s t or y ,pas tr ol esandf ut ur eas pi r at i onsar epr es ent edi nr eal t i memak i ngi teas yt os our c eandmat c hc andi dat esagai ns tc ur r entv ac anc i es •Mak et hemos tofs el f s er v i c eapps–enhanc eempl oy eeengagementbyal l owi ngac c es st oWFM s y s t emsv i amobi l eappl i c at i onsonpeopl e’ smobi l edev i c es . Knowi ngi nadv anc eabouts hi f t s ,t r av el andc ar eeropt i onsbot hatwor korat homev i aamobi l edev i c epr ov i desmor ec ont r ol ov erwor k l i f ebal anc ewhi c hi s i mpor t antt oev er y onewhat ev ert hei rgender •Tur ni nf or mat i oni nt oi ns i ght–us eWFM asapower f ul wor k f or c epl anni ngt ool t oc onduc t‘ whati f ’ s c enar i oss uc hast i mef ormat er ni t yandpat er ni t yl eav eand t hef l ex i bi l i t yt oac c ommodat ec ar eerbr eak sorr ol ec hangesf orwor k i ngpar ent s •Don’ tj us tat t r ac tt hem,k eept hem -mak et hemos tofWFM dat at of oc usonr el ev antandt ai l or edet r ai ni ngpr ogr ammest hatempowerpeopl eandal l owt hem t o l ear natat i meandpl ac et os ui tt hem.They ’ l l behappi erandmor el i k el yt os t ay put ! Getoutoft hatt i mewar panddon’ ti gnor et hehi ddenwor k f or c e.Ther ewar dswi l l bel owers t af fat t r i t i onandr ec r ui t mentc os t sandhi gherl ev el sofpr oduc t i v i t yand oper at i onal ef f i c i enc y . DeepakPor i a,Gener al ManagerAPACatDy nama Rel eas ef r om ht t p: / / www. pr ar t i s t r y . c om
I s s ue057Sout hWe s tTi me sPg5
Car e
MoneyMat t er s
Fami l yLaw
I s s ue057Sout hWe s tTi me sPg6
LocalBusi ness
Commer ci alDi sput esar ecost i ngsmal lbusi nesses£11. 6bi l l i on peryear ,new r esear chshows •I nt heUKt her ear e5. 7mi l l i onsmal lent er pr i ses. •70% oft hesesmal lent er pr i sesar ef aci nghef t yl egalbi l l sduet ocommer ci aldi sput es. •Opt i ngt ouseCI Ar b,awor l dwi der ecogni seddi sput er esol ut i onser vi ce wi l lhel ppr eventsmal lbusi nessf r om cost l yl egalbi l l s. Commer ci aldi sput esar er epor t edl ycost i ngsmal lbusi nessesupt o £1 1. 6bnayeari nl i t i gat i onf ees,t heFeder at i onofSmal lBusi nesseshas r epor t ed.Thesehef t ycost sar esai dt ohaveaf f ect ed70% ofSME’ sbet ween2010and2015.Wi t h5. 7mi l l i onsmal lt omedi um ent er pr i ses( or SMEs)oper at i ngi nt heUKi n2018,t hatequat est oapot ent i alof3. 9mi l l i onbusi nessesf aci ngsomeki ndofdi sput el astyear .Abr andnewst udy askedSMEowner saboutt hei rexper i enceswi t hl egalact i on,i nwhi ch t woi nf i ve( 40%)r espondent ssai dt heyhavehadt oescal at ei ssuest o t akel egalact i onagai nstot herpar t i es.Justunderat hi r d( 29%)sai dt hat ot herpar t i eshavet akenl egalact i onagai nstt hem.Mostcommonl yescal at edar el at epaymentdi sput es,i nwhi chcour ti sassumedt obet heonl y meansofr esol vi ngt hesei ssues.TheBusi nessAr bi t r at i onSchemeby t heCI Ar bof f er sanal t er nat i vet ot hesecost l y ,andof t enunnecessar y l egalpr oceedi ngs.Thescheme’ sr ul esensur et hatt hef i xedpr i ceof £1, 250( pl usVAT)i ncl udest heappoi nt mentandpr oceedi ngsoft hear bi t r at or ,aswel laspr omi si ngal egal l ybi ndi ngAwar dwi t hi n3mont hs. Thi snewst udyhasal sof oundt hatbet weent hehef t ypr i cet ag,andt he hi ghl i kel i hoodofl i t i gat i on,di sput esar eofser i ousconcer nt oSMEs. Whenasked“ Whati ssuesdoyouf aceatwor korper sonal l y?”Onei n
f i ve( 20%)SMEowner sandMD’ sadmi t t ed t hatt heywor r yaboutf aci ngl egalact i onand vi ewi tasaser i ousi ssuef ort hei rcompany . Whi l eonei nf i ve( 20%)speci f i edt hatl egal act i onwasaconcer n,t wot hi r ds( 66%)of r espondent ssai dt hatt heyar egener al l y wor r i edaboutt hei ncr easi ngcostofdoi ng busi ness,whi chof t eni nvol vesnegot i at i ng andr esol vi ngdi sput es.I ti snosur pr i set hat t hesei ssuesar ewor r yi ngbusi nessowner s, especi al l ygi vent hatst at i st i csshowt hat ei ghti nt en( 80%)compani eswi l lf ai ldur i ng t hei rf i r styear ,asi si ndi cat edbydat at aken f r om CompanyHouse.Manyoft hese busi nessesar eunawar eofhowmucht hey coul dsavebyusi ngt heDi sput e Appoi nt mentSer vi ceof f er edbyt heCI Ar b atht t ps: / / www. ci ar b. or g/ das/ .Theser vi cei ncl udesl i ghtt ouchadmi ni st r at i onandsuppor t ,aswel lasadvi cef r om t hehugepoolofCI Ar bmember s t oachi ever esol ut i onwi t hi n90daysf or£1, 250( pl usVAT) . Aswel lasl ooki ngi nt ot hei ssuesofconcer nt oSMEs,t hest udyal so pr obedbusi nessowner sont hei rat t i t udest owar dsdi sput esandl egal act i on.Unsur pr i si ngl y ,t hemaj or i t yofr espondent ssai dt heyar ekeent o avoi dl egalact i on,wi t hmor et hanf ouroutoff i ve( 86%)sayi ngt hatt hey act i vel yseekt or esol vedi sput esbef or et heyr eacht hel i t i gat i onst ages. Despi t et hi svi ewofdi sput eavoi danceandear l yr esol ut i onasdesi r abl e, t hel evelofknowl edgesur r oundi nghowt onegot i at edi sput eswi t houtl i t i gat i oni sshocki ngl yl i mi t ed.Whenaskedabouthowt heywoul dchooset o dealwi t hdi sput es,hal f( 50%)ofr espondent sadmi t t edt onotknowi ng aboutal t er nat i vedi sput er esol ut i on( ADR) ,ort hepr act i cesi tr ef er st o. Despi t emanySME’ sadmi t t i ngt hatt hei rknowl edgeofnegot i at i ngand medi at i ngdi sput esi ssomewhatl acki ng,manydi dsayt heyar ekeenf or t hei rent er pr i sest odevel opt hi sski l l .Tr ai ni ngi nt er nalst af fi ndi sput enegot i at i onandmedi at i ont echni quescanbemuchmor ecost ef f ect i veand t i mesavi ngt hanpr ot r act edl i t i gat i on,andmanybusi nessowner sseem t o agr ee.Thr eei nf i ve( 60%)oft her espondent st ot henewst udysai dt hat t heywoul dbei nt er est edi nt r ai ni ngi nt hesear easandl ear ni ngt het echni quest hatcoul dassi stt hem.Whenquest i onedont hei rwi l l i ngnesst o spendmoneyont hi st r ai ni ng,SMEowner swer ewi l l i ngt opayup£645on aver age.Theywer eal sowi l l i ngt odedi cat et i met ot hi st r ai ni ng,wi t hover at hi r d( 36%)sayi ngt heyt hi nkt heappr opr i at et i met ospendwoul dbea f ul ldaysemi narr at hert hanahal fday . Thel ackofknowl edgesur r oundi ngdi sput eavoi danceandr esol ut i on doesnotj ustext endt ot heabi l i t yofsmal lbusi nessest onegot i at ef or t hemsel ves.Ther ei sal soadi st i nctl ackofawar enessoft her epr esent at i ont hati savai l abl e,eveni nnonl egaldi sput es.TheCI Ar bi sawor l dwi de r ecogni seddi sput er esol ut i onser vi cet hatof f er sacompl et er angeofal t er nat i vedi sput er esol ut i onmet hodst or esol vedi sput es,wi t h16, 000 member swhof or m awi der angeofqual i f i edandexper i encedpr of essi on al s.Ensur i ngt hatt hef ol l owi ngwor di ngi si ncl udedi nt ot hecont r actwi l l al l owt heCI Ar bt ohel pt heCMEswi t hput t i ngappr opr i at ear r angement s i npl ace:Anydi sput e,cont r over sy ,orcl ai m ar i si ngoutofori nconnect i on wi t ht hi scont r act ,ort hebr each,t er mi nat i onorval i di t yt her eof ,shal lbe submi t t edt ot heChar t er edI nst i t ut eofAr bi t r at or s( CI Ar b)andset t l edby f i nalandbi ndi ngar bi t r at i oni naccor dancewi t ht heRul esofTheBusi ness Ar bi t r at i onScheme.Judgementonanyawar di ssuedundert hi spr ovi si on maybeent er edbyanycour tofcompet entj ur i sdi ct i on. Rel easef r om Ki nCommuni cat i ons
I s s ue057Sout hWe s tTi me sPg7
LocalBusi ness
I s s ue057Sout hWe s tTi me sPg8
LocalBusi ness