Public Sector Today

Fi ndus !

Apubl i c at i onbyPr epar edMedi aLt d f aye@pr epar edmedi a. co. uk

01823617980

www. pr epar edmedi a. co. uk

F acebook: /Publ i cSect or Today I ns t agr am: pr epar edmedi al t d Twi t t er : @Publ i cSect or UK

30t hJul y2021|I ss300

L OC GOVE AL RNME PAGE NT ONW 30 ARDS

I s s ue300Publ i cSe c t orToda yPg2

I s s ue300Publ i cSe c t orToda yPg3

Heal t h,Cl i ni cal&Nur si ngRecr ui t ment

I s s ue300Publ i cSe c t orToda yPg4

I s s ue300Publ i cSe c t orToda yPg5

I s s ue300Publ i cSe c t orToda yPg6

I s s ue300Publ i cSe c t orToda yPg7

I s s ue300Publ i cSe c t orToda yPg8

I s s ue300Publ i cSe c t orToda yPg9

I s s ue300Publ i cSe c t orToda yPg10

Heal t h&Soci alCar ePr oductShowcase

I s s ue300Publ i cSe c t orToda yPg1 1

I s s ue300Publ i cSe c t orToda yPg12

I s s ue300Publ i cSe c t orToda yPg13

I s s ue300Publ i cSe c t orToda yPg14

I s s ue300Publ i cSe c t orToda yPg15

I s s ue300Publ i cSe c t orToda yPg16

I s s ue300Publ i cSe c t orToda yPg17

Heal t hEducat i on

I s s ue300Publ i cSe c t orToda yPg18

I s s ue300Publ i cSe c t orToda yPg19

I s s ue300Publ i cSe c t orToda yPg20

I s s ue300Publ i cSe c t orToda yPg21

Char i t yHeal t h

I s s ue300Publ i cSe c t orToda yPg22

I s s ue300Publ i cSe c t orToda yPg23

I s s ue300Publ i cSe c t orToda yPg24

Heal t h

I s s ue300Publ i cSe c t orToda yPg25

Char i t yLeader shi p

I s s ue300Publ i cSe c t orToda yPg26

Char i t i es&Thi r dSect or

I s s ue300Publ i cSe c t orToda yPg27

I s s ue300Publ i cSe c t orToda yPg28

I s s ue300Publ i cSe c t orToda yPg29

Bar net , Enfiel dandHar i ngeyMent alHeal t hNHSTr us text endsr ol l outof Per f ectWar dt o12communi t yt eams Bar net , Enfiel dandHar i ngeyMent al Heal t hNHSTr us t( BEH) , apr ovi derof i nt egr at edment al heal t hs er vi cest oapopul at i onof1 . 2mi l l i on, hasdepl oyedPer f ectWar d’ squal i t yi mpr ovementdi gi t al t echnol ogyt ot r ans f or m t hewayi tmeas ur esqual i t yacr os sal ar geandcompl exor gani s at i on. Si nce fir s ti nt r oduci ngt heaut omat edheal t handqual i t ys ol ut i ont ocr eat eaGood Gover nances t r uct ur eatt heTr us t ’ sment al heal t hf aci l i t i es , over300s t affi n 45t eamsr el yont hes ys t em t oconduct1 3qual i t yaudi t sus i ngt hei rs mar t phonesormobi l edevi ces . Fol l owi ngt hes ucces soft hepr ogr amme, BEHhasr ecent l yext endedt he r ol l outofPer f ectWar dt oi ncl udet heor gani s at i on’ scommuni t yheal t h s er vi cesi nEnfiel dwher et hemaj or i t yoft heTr us t ’ s1 28, 000pat i ent sr ecei ve car eathomeoratl ocal cl i ni cs . Thel at es ti mpl ement at i ont ookj us tf our mont hswi t h1 2oft he20communi t yt eamsgoi ngl i vewi t ht hePer f ect War ds ol ut i oni nNovember2020. Car ol i neSweeney , Deput yDi r ect orofNur s i ng–Qual i t yGover nanceat Bar net , Enfiel dandHar i ngeyMent al Heal t hNHSTr us tcomment ed, “ Thi s l at es tdevel opmenti spar tofourover al l pl ant oi nt egr at ement al andphys i cal heal t hs er vi cest opr ovi deabet t er , mor ehol i s t i cl evel ofcar e. Anambi t i ousgoal l i ket hi sr equi r esanequal l ys ophi s t i cat edt ool t obr i ngt oget her ourpat i ents af et yi nci dent , audi t i ngandpat i entexper i ences ur veyr es ul t s al l i nonepl ace. Per f ectWar dhasal r eadypr ovedi t swor t hi ns uppor t i ng GoodGover nance, combi ni ngcons i s t entpr oces s eswi t hacohes i vevi ew of al l qual i t yact i vi t i esi nas i ngl es ol ut i on, t hebas i sofar obus tQIf r amewor k t hatguar ant eescont i nuousi mpr ovement si npat i entcar e. ” T oachi eveas wi f tr ol l outt ot hecommuni t yt eams , t heTr us tenl i s t edt he s uppor toft heI Tdepar t mentt oens ur et hePer f ectWar ds ol ut i onwasi ns t al l edonpeopl e’ smobi l edevi cesandt hatt r ai ni ngwasdel i ver edr emot el yaheadoft hel aunchdat e. Bys howi nghow t het echnol ogycoul ds i mpl i f y t hei rl i f eandi nvol vi ngt hem i nt hedes i gnpr oces s , anyi ni t i al r el uct anceof s t afft oengagewi t ht henew s ol ut i onqui ckl ydi s s i pat edandi ns pect i on r at esar enow at1 00%.

Us i ngPer f ectWar d, BEH’ s communi t yt eamsar eabl et o conductt hei rownaudi t sand evenr econfigur et hecont ent andques t i onst omat cht hei r s peci ficr equi r ement s . Us i ng t hei rmobi l edevi ces , t hey r ecei vei ns t antf eedback, enabl i ngt hem t oacts wi f t l yon t her es ul t sofaudi t sandt r ack t hei rper f or mancei nr eal t i me. Theeffici encyoft hePer f ect War dappvas t l yr educest henumberofhour ss pentaudi t i ngs os t affhave mor et i met ocar ef ort hei rpat i ent s . St affpar t i cul ar l ypr ai s et hef unct i onal i t y , al l owi ngt hem t os avet hei raudi t sandt hengobackt oaddorr evi ew t hei rwor katat i meandpl acet os ui tt hem. Al anBi r ch, Chi efCommer ci al OfficeratPer f ectWar dadded, “ Ourhi ghl y cus t omi s abl et echnol ogycombi nesi nt ui t i venes swi t hflexi bl econfigur abi l i t yt ot r ans f or mt hewayor gani s at i onsl i keBEHeffect i vel ymeas ur equal i t y acr os st hei rl ar ge, compl exanddi ver s eor gani s at i ons . Atagl ance, bot h cl i ni cal andnoncl i ni cal s t affi nal l ki ndsofheal t hcar es et t i ngsar eabl et o flagupi s s uesandmoni t orper f or mancet oboos ts t affmor al eanddr i ve meani ngf ul qual i t yi mpr ovement ss i mpl yus i ngt hei rs mar t phonesor mobi l edevi ces . Whati smor e, ourt echnol ogyi swi del yr ecogni s edasa val uabl es t r at egi ct ool . Wi t hacces st odynami cdat a, NHSTr us t ss uchas BEHar eempower edt ocont r i but et oNat i onal pr ogr ammesi ncl udi ngt he Ment al Heal t hActormeett heuni quechal l engesofagl obal pandemi c ami dar api dl ychangi ngheal t hcar el ands cape. ” BEHpl anst or ol l outt hePer f ectWar ds ol ut i ont omor ecommuni t yt eams i nt henearf ut ur e. Formor ei nf or mat i on, vi s i twww. per f ect war d. com Rel eas ef r om ht t p: / /www. pr ar t i s t r y . com

I s s ue300Publ i cSe c t orToda yPg30

LocalGover nment

I s s ue300Publ i cSe c t orToda yPg31

I s s ue300Publ i cSe c t orToda yPg32

I s s ue300Publ i cSe c t orToda yPg33

LocalGover nment&Publ i cFi nance

I s s ue300Publ i cSe c t orToda yPg34

I s s ue300Publ i cSe c t orToda yPg35

I s s ue300Publ i cSe c t orToda yPg36

I s s ue300Publ i cSe c t orToda yPg37

LocalGover nment-Legal

I s s ue300Publ i cSe c t orToda yPg38

I s s ue300Publ i cSe c t orToda yPg39

New appr oachf orr esol vi ngconfli ct satwor kcoul dsaveUK economy£28. 5bi l l i onperyear Thet r adi t i onal di s ci pl i neandgr i evancepr ocedur esar enotwor ki ng, s aysmaj ornew r epor t . Medi at i ons peci al i s t , TheTCM Gr oup, i scal l i ngf oraRes ol ut i onRevol ut i on. Wor kpl aceconfli cti scos t i ngUKor gani s at i ons£ 28. 5bi l l i oneachyears ayst heUK’ s ar bi t r at i ons er vi ceAcas [ 1 ] Fort hepas t20year s , TheTCM Gr oup( TCM)havebeenl eadi ngt hewayi ndevel opi ngi nnovat i ves ol ut i onst oconfli ct sandgr i evancesi nt hewor kpl ace. Thi sweek, TCM ar eannounci ngt hel aunchofanewwebs i t epr ovi di ngacces st oagr oundbr eaki ng Res ol ut i onFr amewor k™-www. Res ol ut i onFr amewor k. com CEOandf ounderofTheTCM Gr oup, Davi dLi ddl e, bel i evest hatt heAcasr epor t pr oves , beyondr eas onabl edoubt , t hatt het r adi t i onal HRpol i ci esandmanagement s ys t emsar enol ongerfitf orpur pos e. Speaki ngatt hel aunchofwww. Res ol ut i onFr amewor k. com, Davi dexpl ai ned: “ Thi s r epor tdemons t r at eswhatIhavebeens ayi ngf oryear s-t hatt het r adi t i onal gr i evance anddi s ci pl i nar ypol i ci eshavef ai l ed. Theyar epr ovent ohaveadet r i ment al i mpact upont hewel l bei ngandexper i enceoft hewor kf or ce, ont eam effect i venes s , andon t heover al l or gani s at i onal cul t ur e. Thes epol i ci esofferami r ageofj us t i ceandani l l us i onoff ai r nes s . HRt eamsandbus i nes sl eader swhoar es er i ousaboutr es ol vi ng peopl ei s s ues , s houl dactqui ckl yt or emovet hes et oxi cpol i ci esf r om t hei rempl oyee handbookandr epl acet hem wi t haRes ol ut i onFr amewor k-fitf ort he21 s tcent ur y . ” TCM’ suni queRes ol ut i onFr amewor k™s eekst obal ancet her es t or at i vepr i nci pl esof medi at i onwi t ht heneedsandl egal dut i esoft heor gani s at i on. I tal s ooffer sf ul l l egal compl i ance, i nex ces soft hegui del i ness etoutwi t hi nt heAcascodeofpr act i ce. I ns hor t , t heRes ol ut i onFr amewor k™pr ovi desor gani s at i onswi t h: •Acons i s t ent , f ai r , andr i gor ouss ys t em f orr es ol vi ngconducti s s ues , compl ai nt s , concer ns , andconfli ct s . •Auni quet r i agepr oces s , t odeci de, onacas ebycas ebas i s , t hebes tappr oacht o r es ol ut i on. •Enhancedus edofl ocal r es ol ut i oncoachi ng, f aci l i t at i on, medi at i on, andr es t or at i ve j us t i ce. •Theabi l i t yt oacts wi f t l yandr eas onabl yi nmor es er i ouscas es . •Reducedt i me, cos t s , ands t r es s

Wi t ht hel ockdownr es t r i ct i onsfinal l ybegi nni ngt oeas e, Davi dLi ddl ebel i evest hat t her ehasbeennomor epr es s i ngt i met oens ur et hator gani s at i onsandt hei rl eader s ar eequi ppedt oeffect i vel ydeal wi t hconfli ct sandconcer nsatwor k. Heexpl ai ns t hat‘ t hepas t1 8mont hshavet akenat ol l onal l ofus . Wear eadvi s i ngal l empl oyer s t oens ur et hatt heyhavet heneces s ar ys ys t emsi npl acet oens ur et hatconfli ct sand compl ai nt sdon’ tdi s r uptt hei rr ecover yandunder mi net hewel l bei ngoft hei rempl oyees . ’ TheAcasr epor thasout l i nedt hecl earbenefit sofear l yr es ol ut i onmet hodss uchas medi at i on. Thes eappr oachesar epr ovent obehi ghl yeffect i veandcant akepl aceat af r act i onoft hecos toff or mal pr ocedur es . “ Mos twor kpl acepr obl emss t ar tasa cl as hofi nt er es t sorwhenoneorbot hpar t i esdon’ tf eel t hatt heyhaveavoi ce. ”Says Davi d“ Thi sr epor tpr ovi descl ears uppor tf oror gani s at i onst oadoptpol i ci est hat s eekt opr es er ver el at i ons hi psandt oputourpeopl eandourval uesfir s t . Ear l yr es ol ut i oni sas oundi nves t ment , asi tcans i gni ficant l yr educet hecos t s , t hes t r es sand t het i met akenupbyadamagi ngwor kpl aceconfli ct . ” Ther epor tes t i mat est hatf or mal pr ocedur eshavefinanci al cos t sofar oundt hr ee t i mest hatofi nf or mal r es ol ut i on( afigur ewhi chwebel i evet obecons er vat i ve) . By di ver t i ngt hemaj or i t yofi s s uesawayf r om f or mal pr oces s esandpr ocedur es , t he TCM Res ol ut i onFr amewor k™offer sat r ans f or mat i onal opt i onf orawi der angeofor gani s at i ons .

I s s ue300Publ i cSe c t orToda yPg40

LocalGover nment-Envi r onment

I s s ue300Publ i cSe c t orToda yPg41

I s s ue300Publ i cSe c t orToda yPg42

LocalGover nment-Pl anni ng

I s s ue300Publ i cSe c t orToda yPg43

Reveal ed:t hear easofEngl andwher enew flat sar e l essener gyeffici entt hanol dhouses - New flat si nLi ncol nshi r ehavet hewor s tEPCscor esi nEngl andandWal es - Ei ghtar easi nEngl andwher enew flat shaveaDr at i ng–t wor ungsbel ow t hemos t commonBr at i ng New r es ear chhasr eveal edt hatt wol ocal aut hor i t i esi nLi ncol ns hi r ear ehomet onewl ybui l t flat swhi chr at ef arbel ow t heaver ageener gy effici encyper f or manceexpect edf ordwel l i ngs oft hatt ype. As t udybyheat i ngexper t sBoi l erCent r al has f oundt hatt hehi ghes tmedi anEner gyPer f or manceCer t i ficat e( EPC)s cor ef ornew flat si s j us t59. 5i nNor t hLi ncol ns hi r e, and60i nNor t h Eas tLi ncol ns hi r e, whi chgi vest hem bot haD r at i ng. Outof330ar easi nEngl andandWal est hat wer ei ncl udedi nt heanal ys i soft hel at es tONS figur es , 261haveahi ghes tmedi anEPCs cor e of81orabovef ornew bui l dflat s–good enoughf oraBr at i ng. Thel ocal aut hor i t i esi nLi ncol ns hi r ear et woof j us tei ghtar easwher et hehi ghes tmedi anEPC s cor ef ornew flat sf al l sbel ow 68, whi chr es ul t s i naDr at i ng. Thenew bui l dflat sar er at edevenl owert han exi s t i ngflat si nt hear eas , wi t hNor t hLi ncol ns hi r e’ sol derflat sr ecei vi ngamedi ans cor eof 69, andNor t hEas tLi ncol ns hi r e’ shi ghes t medi ans cor ef orexi s t i ngflat scomi ngi nat68. Newl ybui l thous esdon’ thavet hes amepr obl em –Nor t hLi ncol ns hi r e’ snewes thous eshave ahi ghes tmedi ans cor eof83, whi l ei nNor t h Eas tLi ncol ns hi r et hes cor ei s84. Bot hcomf or t abl yqual i f yf oraBr at i ngont heEPC. Theot herar easwhos enewl ybui l tflat shave anEPCr at i ngofDi ncl udeHar l ow i nEs s ex, wher et hehi ghes tmedi ans cor ei sj us t61 , and Er ewas hi nDer bys hi r e, wher et hes cor ei s62.

New flat si nNor t hKes t eveni nt heEas tMi dl andshaveahi ghes tmedi anEPCs cor eof65, whi l es i mi l arpr oper t i esi nI ps wi ch, Bol s overi n t heEas tMi dl ands , andt heCount yofHer ef or ds hi r ei nt heWes tMi dl andsal l s cor e67al l onl ygoodenoughf oraDr at i ng. Comment i ngont her es ul t s , as pokes per s on f orBoi l erCent r al s ai d: “ Typi cal l y , new flat sand hous esar emuchmor eener gyeffici entt han exi s t i ngs t ock, andt hemaj or i t yqual i f yf oraB r at i ngont hei rEner gyPer f or manceCer t i ficat e. Soi t ’ ss ur pr i s i ngt os ees omear easwi t hcons i der abl yl owers cor es–s omeonebuyi nga new flatdefini t el ywoul dn’ texpecti tt obel es s ener gyeffici entt hanonebui l t50year sago. ” Local Aut hor i t y Hi ghes tmedi anEPCs cor ef ornew flat s( l ower t han68=Dr at i ng) Nor t hLi ncol ns hi r e59. 5 Nor t hEas tLi ncol ns hi r e60 Har l ow 61 Er ewas h62 Nor t hKes t even65 Her ef or ds hi r e, Count yof67 Bol s over67 I ps wi ch67 Rel eas ef r om www. boi l er cent r al . com

I s s ue300Publ i cSe c t orToda yPg44

Educat i on

I s s ue300Publ i cSe c t orToda yPg45

I s s ue300Publ i cSe c t orToda yPg46

I s s ue300Publ i cSe c t orToda yPg47

I s s ue300Publ i cSe c t orToda yPg48

I s s ue300Publ i cSe c t orToda yPg49

I s s ue300Publ i cSe c t orToda yPg50

I s s ue300Publ i cSe c t orToda yPg51

I s s ue300Publ i cSe c t orToda yPg52