I ss075
f aye@pr epar edmedi a. co. uk
www. pr epar edmedi a. co. uk
01823618170 2ndDecember2016
I s s ue0 7 5Publ i cSe c t orToda yPg2
Eni vr onment alOppor t uni t i es
I s s ue0 7 5Publ i cSe c t orToda yPg3
Eni vr onment alOppor t uni t i es
I s s ue0 7 5Publ i cSe c t orToda yPg4
Eni vr onment al
I s s ue0 7 5Publ i cSe c t orToda yPg5
Eni vr onment al
I s s ue0 7 5Publ i cSe c t orToda yPg6
Eni vr onment al
I s s ue0 7 5Publ i cSe c t orToda yPg7
Count downt oChr i st mas
I s s ue0 7 5Publ i cSe c t orToda yPg8
Pr epar i ngForWi nt er
I s s ue0 7 5Publ i cSe c t orToda yPg9
Pr epar i ngForWi nt er
I s s ue0 7 5Publ i cSe c t orToda yPg1 0
Saf et yWi t hi nt hePubl i cSect or
I s s ue0 7 5Publ i cSe c t orToda yPg1 1
Saf et yWi t hi nt hePubl i cSect or
I s s ue0 7 5Publ i cSe c t orToda yPg1 2
Publ i cSect orOppor t uni t i es
I s s ue0 7 5Publ i cSe c t orToda yPg1 3
Pr oduct s&Ser vi ces
I s s ue0 7 5Publ i cSe c t orToda yPg1 4
I nt er nat i onalLeader shi p
I s s ue0 7 5Publ i cSe c t orToda yPg1 5
I nt er nat i onalLeader shi p
I s s ue0 7 5Publ i cSe c t orToda yPg1 6
Leader shi p
I s s ue0 7 5Publ i cSe c t orToda yPg1 7
Leader shi p
I s s ue0 7 5Publ i cSe c t orToda yPg1 8
Fur t herEducat i on Cheshi r eWestandChest erCounci l ,Wul ver nHousi ngandCheshi r e Pol i cedr i vesoci alcust omerser vi cei nt hepubl i csect ori nt ot hedi gi t al age! Wi t ht hegr owi ngnumberofpeopl ef avour i ngsoci almedi achannel st o engagewi t hl ocalbodi es,Cheshi r eWestandChest erCounci l ,Wul ver n Housi ngandCheshi r ePol i cear et hel at estor gani sat i onswhohave si gnedupt oani nnovat i vepl at f or mt omanageandi mpr ovet hei rsoci al medi apr esence. Soci alcust omerser vi cehasqui ckl ygr ownt obecomeakeymet hodof communi cat i onoverr ecentyear s,l eadi ngor gani sat i onst onowf i nda cr ossdepar t ment alsol ut i ont hatmanagest hei ronl i nepr esence,whi l st r emai ni ngcompl et el yt r anspar entandcompl i ant ,vi aaudi t i ng. “ Wi t hmor eandmor ecust omer st ur ni ngt oourvar i oussoci almedi a channel st ogeti nt ouchandaccessourser vi ces,i twaspar amountf orus t of i ndasol ut i onwhi chenabl edcol l eaguesf r om acr osst heor gani sat i on t ouset hesechannel si nacont r ol l edandaudi t abl eway .Wi t hover15, 000 cust omer sacr ossCheshi r e,soci almedi aal l owsust oengagewi t hour cust omer si naqui ckandcostef f ect i vewayandSoci alSi gni npr ovi desa pl at f or m andappwher ebyf i el dandof f i cebasedcol l eaguesf r om acr oss t heor gani sat i oncanengagewi t hcust omer sandcommuni t ypar t ner s wher evert heyar e! ” ,sai dCer i sEspl en,HeadofMar ket i ng& Communi cat i onsatWul ver nHousi ng. Wi t ht her api dl ygr owi ngdemandi nsoci alcust omercar e,t hese Cheshi r ebasedpubl i cbodi esneededt of i ndascal abl esol ut i ont hatcoul d bequi ckl yadopt edbyawi deuser base,bot hf orcust omercar eand
communi t ycommuni cat i ons.Bypar t ner i ngwi t hBi r mi nghambasedsoci al medi amanagementpl at f or m,Soci al Si gnI n,t heyhavebeenabl et o successf ul l yi mpl ementt hesol ut i oni nt omul t i pl edepar t ment sand l ocat i ons,gi vi ngt hem t heabi l i t yt or out equer i est ot hemostsui t abl e depar t mentandqui ckl yr esol vet hem. “ Wear eal waysst r i vi ngt oof f erahi ghl evelofcust omercar eandsoci al channel sar ef astandamor ecost ef f i ci entmet hod.Soci al Si gnI nhel psus t omanaget hei ncomi ngmessageswer ecei vebet t er .Doi ngwhatwedo woul dbei mpossi bl ewi t houtasoci almedi amanagementsyst em and Soci al Si gnI nwast hei dealsol ut i on. ” ,sai dDami anBeaumont ,Seni or Di gi t alMar ket i ngManager ,Cheshi r eWestandChest erCounci l . BenNi mmo,Soci al Si gnI nFounderandCTO sai d,“ Publ i csect or or gani sat i onsar est ar t i ngt oseet hepot ent i alofsoci alcust omercar e.I t ’ s compl et el yscal abl esocaneasi l ybei mpl ement edi nt oor gani sat i onswi t h t i ghtbudget sandt henexpandedatal at erdat e.“ AboutSoci al Si gnI n:Soci al Si gnI ni st hemostcompl et esoci al managementsof t war epl at f or m.Cl i ent si ncl ude;Car di f fCi t yCounci l , Br omf or dHousi ng,TheFi nanci alConductAut hor i t y ,TheDepar t mentf or Busi ness,I nnovat i on&Ski l l s,t heScot t i shGover nmentandSt af f or dshi r e Pol i ce.Thecompanyr ecent l yannouncedt heopeni ngofanewEur opean of f i cei nBar cel onat oexpandi t scl i entbaseacr ossEur ope.
I s s ue0 7 5Publ i cSe c t orToda yPg1 9
Secondar yEducat i on
I s s ue0 7 5Publ i cSe c t orToda yPg2 0
Nur ser i es
I s s ue0 7 5Publ i cSe c t orToda yPg2 1
Thi r dSect or
Management
I s s ue0 7 5Publ i cSe c t orToda yPg2 2
I s s ue0 7 5Publ i cSe c t orToda yPg2 3
Char i t i es
I s s ue0 7 5Publ i cSe c t orToda yPg2 4
New schemet opr ot ectpeopl ewi t hdement i af r om f i nanci alscams Anewi ni t i at i vehasbeenl aunchedacr osst hr eel ocalaut hor i t yar easi nScot l andt opr ot ect r esi dent sl i vi ngwi t hdement i af r om pr edat or yf i nanci alf r audst er s.
Pet er ,whosemot herr ecei vedacal lbl ockerasar esi denti nEastRenf r ewshi r esai d,“ Whenmy mot hercamehomeaf t erast ayi nhospi t al ,shehadsever eanxi et yl evel s.Unf or t unat el y ,dur i ng t hedaywhenwewer en’ tt her e,sher ecei vednumer ouscal l sonadai l ybasi s,f r om avar i et yof £405, 000hasbeenawar dedt oEastRenf r ewshi r e,AngusandSout hAyr shi r e,t owor kt oget h- t r ader s,f r om PPIpeopl e,f r om i nsur ancecompani esandf r om banks.Shebecameconf used ert odevel opapr event at i veappr oacht opr ot ectpeopl ewi t hdement i af r om f i nanci alexpl oi t a- andanxi ous.Shedi dn’ tknowwhet hershehadpassedovermoneyandwewer et er r i f i edt hat t i on. shewasgoi ngt opassonl ar geamount sofmoneyt opot ent i al l yr oguet r ader s. Peopl el i vi ngwi t hdement i aar eatgr eatr i skoff al l i ngpr eyt oscammer sandcar er sar eof t en ver ywor r i edabouthowt opr eventt hei rr el at i vebecomi ngavi ct i m ofascam,par t i cul ar l yi n t heear l yst agesofdement i awhenaper sonst i l lhascapaci t ybutmaynotal wayshavesuf f i ci entunder st andi ngt oexer ci segoodj udgement .
“ Whatt r ansf or medt hi ngsf oruswast hei nt r oduct i onoft heCal lBl ockerf r om t hepr event i on t eam f r om EastRenf r ewshi r eCounci l .Icannotover st at et hedr amat i cdi f f er encet hi smadet o mymot her .Shewascal m andshewasr el axed.Thi shasr esul t edi nmymot herbei ngabl et o l i vei ndependent l y ,onherown,f ort hel astf ouryear s.
Theai m oft hi spr oj ecti st oof f erpeopl ewi t hdement i aani ndi vi dual i sed,per soncent r ed “ I thasal sot r ansf or medmysel fandmysi st er ’ sl i ves.Rat hert hanhavi ngt odealonadai l y packaget osaf eguar dt hem f r om f i nanci alexpl oi t at i on,ont hedoor st ep,byt el ephone,bymai l basi swi t hacr i si s,wenowhavenocr i si st odealwi t h.Wecant r ackwhoi scal l i ngmymot her , oronl i ne. andwher et her ei sl egi t i mat epeopl ecal l i ng,t heyhavet heopt i onofwhet hert ocal lmysel for mysi st er .Qui t ef r ankl y ,mymot her ’ shappy ,we’ r edel i ght edandwecansuppor theri nput t i ng Eachl ocalaut hor i t yar eawi l lbr i ngt oget herl ocalandnat i onalor gani sat i onst odevel opand herener gi esi nt omaki ngherl i f easpl easantaspossi bl e. ” del i verapackageofpr event i vemeasur es,i ncl udi ngpr act i calsol ut i onsandvar i oust ypesof usef ult echnol ogy ,f orexampl e,cal lbl ocker s.Cal lbl ocker sscr eeni ncomi ngphonecal l sand PaulHol l and,Pr i nci palPr event i onOf f i cer ,whoi scoor di nat i ngt hepr oj ectwi t ht heLi f eChangei t herbl ockanyunknownorunaut hor i sednumber sort r ansf ert hem t oanomi nat edf ami l y esTr ustsai d“ Thet hr eeaut hor i t i esi nvol vedi nt hi spr oj ectar epassi onat el ycommi t t edt oemmemberorguar di an. power i ngandpr ot ect i ngr esi dent sl i vi ngwi t hdement i af r om pr edat or yf r audst er s.I t ’ shar dt o bel i evet hatpeopl ewoul dbesocal l ousast ot ar gett hi sgr oupdi r ect l y ,butsadl yi thappens Theschemeai mst ohel pr esi dent swi t hdement i al i vesaf el yandi ndependent l yi nt hei rown andt heconsequencesf ort heper sonandt hei rf ami l yar eof t endevast at i ng.Thankst of undi ng homeswi t houtwor r yi ngaboutbei ngbombar dedwi t hconf usi ngandi nt i mi dat i ngcal l sorunso- f r om t heLi f eChangesTr ust ,wecanpr oact i vel yi dent i f yr esi dent satr i skandi nt r oducepr act i l i ci t eddoor st epcol dcal l er s. calsol ut i onst ost opunwant ednui sanceandscam t el ephone,mai l ,i nt er netanddoor st epcon t act s. Thi snewi ni t i at i vewi l lal sor educet her at eoff i nanci all ossandper sonalhar m exper i encedas ar esul tofscams.I ft heschemei ssuccessf ul ,agoodpr act i cemodelwi l lbedevel opedwhi ch “ Wehaveevi dencet oshowt hatt hei nt r oduct i onofsuchmeasur esr educesl osst oscamsand canber ol l edoutacr ossScot l and. i ncr easesconf i dence,wel l bei ngandi ndependencewhi l ef aci ngt hechal l engesofdement i a. Thef ami l yal sobenef i tf r om knowi ngt hatt heper sont heycar ef ori snol ongerexposedt ot he Fi gur esi ssuedbyCi t i zen’ sAdvi cei n2014showedt hatt hemostcommont ypeofscam t akes r i skoff r audandunwant edcol dcal l s. ” pl acevi at el ephone( 34%) ,al mostaquar t ert ookpl aceont hei nt er net( 24%) ,16% came t hr oughl et t er sandonei nt enscamswer evi aemai l .Ot hert ypesofscam i ncl udef acet of ace AnnaBuchanan,Di r ect oroft heLi f eChangesTr ustdement i apr ogr ammesai d:‘ Manypeopl e vi si t s,i . e.door st epcr i me. whoar el i vi ngwel landi ndependent l ywi t hdement i acansomet i mesbecomeanxi ousandconf usedi ft heyar esubj ect edt oabar r ageofcal l s,l et t er sandemai l st hatpr eyont hei rf ear sand Fundi ngf ort hepr oj ecthascomef r om t heLi f eChangesTr ust ,ani ndependentchar i t ysetup pr essur i set hem t opar twi t hmoney .Al lt hr eear easofEastRenf r ewshi r e,AngusandSout h wi t haBi gLot t er yFundendowmentof£50mi l l i ont oi mpr ovet hel i vesoft wokeygr oupsi n Ayr shi r ehaveal r eadybegunwor konpr ot ect i ngpeopl ewi t hdement i af r om t hi st ypeoff i nanScot l and:peopl eaf f ect edbydement i aandcar eexper i encedyoungpeopl e. ci alabuseandourf undi ngwi l lhel pputi npl acer obustmeasur est hatwi l lhel pf r eezet hese f i nanci alf r audst er sout .Peopl ewi t hdement i adeser veever yoppor t uni t yt ol i vesaf el yandhap pi l yathomef orasl ongaspossi bl ewi t houtf earofi nt i mi dat i onorexpl oi t at i oni nt hei rown Rel eas ef r om TheLi f eChangesTr us t homes. ”
Char i t i es
I s s ue0 7 5Publ i cSe c t orToda yPg2 5
Oppor t uni t yoft heWeek
I s s ue0 7 5Publ i cSe c t orToda yPg2 6
Heal t hcar e&Nur si ng
I s s ue0 7 5Publ i cSe c t orToda yPg2 7
I s s ue0 7 5Publ i cSe c t orToda yPg2 8