PLUS
HP Unveils Cloud-based Service Desk /10
india’s first IT magazine for sme business VOLUME 03 | ISSUE 09 | PAGES 56 | NOVEMBER 2012 | RS. 20/-
TREND SETTER
/44
IBM: IBM Products’ Road Map is Based on Three Pillars
PERSONA
/46
Canon: Dr. Alok Bharadwaj
SME CHAT
/54
Quantum: “Market Confused Over Big Data Definition”
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FEATURE
PARALLEL IMPORTING: WHO IS THE LOSER? /34
WITH 24% GROWTH THE OPPORTUNITY IS GALORE To enhance employee productivity, increase collaboration and reduce IT operational costs companies are increasingly looking towards Unified Communication which has become a key factor in enabling real-time connectivity. /28 01
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