Silversea Travel Partner Gift Card Incentive
Terms and Conditions
These are the terms and conditions (“Rules”) that apply to the Silversea Travel Partner Gift Card Incentive (the “Incentive”). By entering the Incentive, each entrant agrees to these Rules and confirms they have read and understood the Royal Caribbean Group Privacy Notice at https://www.silversea.com/privacy-policy.
1. Promoter: Silversea Cruises Ltd., a company incorporated and registered in Australia with registered company number 21 108 807 101 and registered office address at Level 15, 101 Miller Street, North Sydney NSW 2060 (the “Promoter).
2. Entry Period: The Incentive opens for entry at 00:01AM on 13th April 2026 and closes at 11:59pm on 10th of May 2026 (the “Incentive Period”). Promoter’s systems and servers are the official timekeeping devices for the Promotion.
3. Eligibility: This Incentive is open only to active and accredited travel agents * who are 18 years or older and legal residents of Australia and New-Zealand at the time of entry (the “Eligible Agent”). Promoter reserves the right at any time to require proof of eligibility in such form as Promoter reasonably considers necessary. All entrants must obtain consent from their employer before participating in the Promotion. By submitting an entry, each entrant confirms that their employer has no objection to entering this Promotion.
*An active an accredited travel agent means a travel agent that is a registered member of Travellers Choice and recognized and registered as active member of Travellers Choice in accordance with the Promoter’s internal system.
Not eligible: Even if they meet the above criteria, the following persons are not eligible to enter the Promotion: (i) any employee or other individual engaged by Promoter or any of its associated companies; (ii) members of the immediate family and/or household (whether related or not) of any of those individuals; and (iii) anyone else professionally involved or associated with the operation, promotion or administration of the Incentive.
4. The Incentive: During the Incentive Period, the first twenty-five (25) Eligible Agents to make a new and confirmed individual cruise booking on any 2027 departure Silversea Classic or Expedition cruise (a “Qualified Booking”) will each receive the Incentive reward (the “Reward”) as described in Rule 5 below
a. No wholesale, net rate, or bookings made on any special fare types including group bookings, interline rates, friends and family or any similar category are eligible for this Incentive
b. Qualified Booking must be active at least sixty (60) days after the close of the Incentive Period
c. Eligible Agents are solely responsible to ensure Qualified Booking information is correct
d. Qualified Booking claimed under this Incentive cannot be re-submitted or used to qualify for any other incentive or promotion offered by the Promoter
5. Reward(s): The incentive reward (the “Reward”) will be distributed evenly as follows:
a. Classic Voyage Incentive Reward(s): The first twenty (20) Eligible Agents to make a Qualified Booking on a Silversea Classic voyage will receive one (1) Red Ballon gift card in the amount of Two Hundred Australian Dollars ($250 AUD).
b. Expedition Voyage Incentive Reward(s): The first five (5) Eligible Agents to make a Qualified Booking on a Silversea Expedition voyage will receive one (1) Red Ballon gift card in the amount of Five Hundred Australian Dollars ($500 AUD).
6. Rewards conditions: The following conditions apply to the Rewards:
a. The Reward is non-transferable, non-refundable, non-exchangeable and no cash alternative is available. However, if Promoter considers it appropriate, or if it becomes necessary for reasons beyond Promoter’s control, the Reward may be varied or swapped for a suitable alternative at the Promoter’s sole discretion.
b. The winner(s) must comply fully with all applicable laws and with the terms and conditions applicable to the Incentive, including any requirements set by the Promoter at the time of Reward redemption.
c. The winner(s) shall be responsible for informing themselves as to the terms and conditions of the gift card, which may include (without limitation) a gift card “use by” and/or validity date, restrictions and/or limitations of use and/or limitation of liability. Gift card terms and conditions are determined solely by Red Balloon available at https://help.redballoon.com.au/s/article/Terms-and-Conditions and the Promoter shall carry no liability in respect to the same.
d. The Incentive cannot be used in conjunction with any corporate program, promotion, coupon, discount or special offer.
e. Unless otherwise notified in writing by Promoter, the winner(s) shall be liable for complying with any fiscal and/or tax requirements (including, without limitation, any benefit-in-kind declarations and/or calculations) and other legal obligations and/or requirements arising out of, or in connection with, the Reward
7. Winners: The first twenty-five (25) Eligible Agents to make a Qualifying Booking will each receive the relevant Reward as set out in Rule 5. Promoter’s decision is final and binding in all matters related to the Reward, and no correspondence shall be entered into. The determination and decision of the Promoter on all matters shall be final, and no correspondence or discussion will be entered into (including as to the winners)
8. Winner notification: The winner(s) will be notified by email using the email address provided at the time of entry. Promoter will attempt to contact the winner up to two (2) times, but it is the winner’s responsibility to monitor their email account, including any junk mail folders, for receipt of the notification. The winning email notification will include instructions on how/by when the winner must accept or claim the Reward If a potential winner refuses the Reward or if the potential winner of any Reward cannot be contacted, fails to respond to the Promoter’s email or provide any other requested information within the required time frame, or the Reward is returned as undeliverable, the potential winner forfeits the Reward. Receiving a Reward is contingent upon compliance with these Rules. In the event that a potential winner is disqualified for any reason or forfeits the Reward, Promoter will award the Reward to an alternate winner from among all remaining eligible entries.
9. Publicity: By entering the Incentive Program, each entrant agrees that in the event of a win, the entrant will take part in reasonable publicity connected with the Incentive if requested and that Promoter is entitled (but not obliged) to use the winner’s name and social media handle, image (including their publicly accessible social media profile image if applicable) and entry in connection with such publicity.
10. Cancellation and variation: Promoter reserves the right to vary, suspend or cancel the Incentive Program and/or these Rules without notice if it considers it necessary or appropriate to do so, including if there is any actual or anticipated breach of applicable law or if variation, suspension or cancellation is necessary due to an event outside Promoter’s reasonable control.
11. Disqualification: Without limiting the options available to Promoter, Promoter reserves the right at any time to disqualify any individual it finds to be tampering with the entry process or the operation of the Incentive Program or to be acting in violation of the Rules of this or any other promotion or in an unsportsmanlike or disruptive manner.
12. Interference with the Promotion: Any attempt to damage or undermine the content or legitimate operation of the Incentive is prohibited and may also be a violation of criminal and/or civil laws. Promoter reserves all its rights and remedies to deal with breaches or suspected breaches of this Rule including, without limitation, to exclude any entrant or winner believed to be associated with such activity and to seek damages from any such person to the fullest extent permitted by law.
13. Disclosure of winner’s details: By entering the Incentive, each entrant acknowledges that in the event of a win their surname and county of residence may be disclosed to persons enquiring, where permitted by law. Any entrant may object to their information being made available in this way or may request that the amount of information made available be reduced, by contacting Promoter using the contact details at the end of these Rules. In these circumstances, the entrant acknowledges that Promoter may nevertheless disclose the relevant information, and the entrant’s entry, to any competent authority, if required to do so. This may happen where Promoter is required to demonstrate that it has awarded the Rewards advertised. To request disclosure of winners’ details, enquirers must submit a request to salesaunz@silversea.com by at least one month after the Incentive Period. Details will only be disclosed (if permitted by law) after the Reward has been awarded.
14. Accessing these Rules: Any website on which these Rules are posted is only intended to be accessed from Australia and where permitted by law. Promoter makes no representation that materials relating to the Incentive are appropriate or available for use at other locations. Access to them from territories where their contents are illegal is strictly prohibited.
15. Severance and waiver: If any part of these Rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Promoter’s failure to enforce any term of these Rules will not constitute a waiver of that provision
16. Limitations of Liability: To the fullest extent permitted by applicable law, the Promoter will not be liable for : (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilised in the Incentive; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorised human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Incentive or the processing of entries; (5) late, lost, undeliverable, damaged or stolen mail; or (6) any injury or damage to persons or property which
may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Incentive or receipt or use or misuse of any Reward except where it is caused by the willful negligence of the Promoter If for any reason an entrant's entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, entrant’s sole remedy is another entry into the Incentive, if it is possible. No more than the stated number of Rewards will be awarded. In the event that production, technical, seeding, programming or any other reasons cause more than the stated number of Rewards as set forth in these Rules to be available and/or claimed, Promoter reserves the right to award only the stated number of Rewards among all legitimate, un-awarded, eligible agents claims.
17. Disputes: Subject to Rule 18, if there is a dispute about the Incentive or these Rules, Promoter’s decisions are final. If there is a dispute between these Rules and any other document referred to in these Rules, these Rules take precedence to the extent necessary to resolve the conflict.
18. Law and jurisdiction: The Incentive and these Rules are governed by and construed in accordance with the laws of New South Wales, Australia and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia
19. Personal data: Personal data of entrants will be processed in accordance with Promoter’s Privacy Notice, which is available at https://www.silversea.com/privacy-policy. Please note that we may also make disclosures of certain personal data as described in Rule 13
20. Contact: Enquiries about the Incentive can be sent to Promoter at salesaunz@silversea.com
[April 2026]