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AUGUST 2026 VOL 18 • No 8 SIGNALSCV.COM/BUSINESS

THE TEAM BEHIND KAISER PERMANENTE SANTA CLARITA’S URGENT CARE

Keller

Butler

Econowatch and More!

UPCOMING EVENTS Thursday, August 20, 5:30 PM, VIA After Five Hosted by Young & Chic, LLP at 25152 Springfield Court, #345

VA L L E Y I N D U ST RY ASS O C I AT I O N ADVOCATE.EDUCATE.INNOVATE.

Tuesday, September 29, 11:45 AM, VIA Luncheon Update from Fivepoint Education Center, Child & Family Center (21545 Centre Pointe Pkwy) Thursday, September 24, 5:30 PM, VIA After Five Hosted by Valencia Town Center at Salt Creek

Connecting to Success: Building the Workforce of Tomorrow As businesses across every industry face the challenge of finding dependable, well-prepared employees, one solution is already making a lasting impact. The VIA Connecting to Success Program is doing more than preparing students for their first jobs—it is helping build the skilled, professional workforce businesses need to thrive. Today’s employers are looking for more than technical knowledge. They need employees who can communicate effectively, work collaboratively, solve problems, demonstrate professionalism, and adapt to an everchanging workplace. These essential “soft skills” are at the heart of the Connecting to Success Program. Through hands-on instruction, students develop the workplace skills employers value most, including communication, interviewing, professionalism, teamwork, workplace ethics, financial literacy, accountability, problemsolving, and time management. By the time they enter the workforce, participants have the confidence and practical experience needed to contribute from day one. For businesses, the benefits are significant. Employees who understand workplace expectations require less training, adapt more quickly, and contribute to stronger workplace cultures. As experienced workers retire and workforce shortages continue across many industries, Connecting to Success helps create a reliable pipeline of motivated, work-ready employees. The program’s impact extends beyond individual students. Stronger employees strengthen businesses, support local economies, and build healthier communities. By investing in career-ready young people today, VIA is helping ensure employers have the skilled workforce they need tomorrow. When education and business work together, everyone benefits. Students gain confidence and career opportunities. Employers gain dependable, well-prepared team members. Communities gain a stronger economy supported by a capable workforce.

Help VIA help you! Donate today. https://www.via.org/donate Just $25 prepares one student to shine as a confident, work-ready future employee.

A DVO CATE • E DU CATE • INNOVATE VIA.Aug2026BJ.indd 2

Thursday, October 15, 5:30 PM VIA After Five Hosted by New York Life at 25124 Springfield Ct, #170 Tuesday, October 20, 11:45 AM, VIA Luncheon Update: City of Santa Clarita Education Center, Child & Family Center (21545 Centre Pointe Pkwy) Friday, November 6, 6:00 PM VIA BASH Boots & Bowties at the Hyatt Regency Valencia

Tickets and Sponsorships are available at www.via.org VI S I T VI A.O RG 7/23/26 4:58 PM

A U G U S T 2026

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C O N T E N T S NEWS & FEATURES 7

The Power of Teamwork Behind Kaiser Permanente

14 Developing Stories 16 The List: Medical Offices 17

Real Estate Report

18 Econowatch

FROM THE EXPERTS

YOUR RECOMMENDED TOP THREE GOALS

Ken Keller: Your Recommended Top Three Goals

Paul Butler: Workplace Influencers

18 Jeff Prang: Looking at the 2026 Assessment Roll

SCV BUSINESS VOICES 5

Henry Mayo

SCVEDC

CONTRIBUTING STORIES 15

19 Thompson Von Tungeln

HOME, CONDO SALES SLOW

SCV ROTARY CLUB

Poole Shaffery

CHAMBER SPOTLIGHTS MEMBERSHIP OUTREACH

Celebrating Our Community

We’re looking for people who want to give back to the community.

AUGUST 2026 | Vol. 18 | No. 8

PUBLISHER Richard Budman rbudman@signalscv.com (661) 287-5501

ENJOY LUNCH ON US! Our network of 1.4m neighbors, friends, and leaders volunteer their skills and resources to solve issues and address community needs.

Ready to learn about becoming a member? Join us for a FREE lunch Wednesdays at Noon. SCV Senior Center 27180 Golden Valley Santa Clarita, CA 91350 www.SCVRotary.com Email for details: info@SCVRotary.com

BUSINESS JOURNAL EDITOR Perry Smith

SALES REPRESENTATIVES Maureen Daniels •Chris Llanos Walter Portillo A proud publication of

SINCE 1919

SignalSCV. com Santa Clarita Valley Business Journal (a Signal publication), © 2026, is published monthly by the Santa Clarita Valley Signal newspaper, Paladin Multi-Media Group, Inc., 25060 Avenue Stanford, Ste 141, Valencia, CA 91355. The SCV Business Journal is intended to provide business executives with a cross-section of industry news and information, trends and statistics that impact our growing community. Information gathered in the pages of the SCV Business Journal has been collected from what are considered reliable sources, and is believed to be accurate, but cannot be guaranteed. Articles may not be reprinted without publisher’s written permission. For reprint requests, please call (661) 259-1234.

A U G U S T 2026

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SCV BUSINESS VOICES

Try These Self-Care Tips: Your Body Will Thank You By Patrick Moody Henry Mayo Newhall Hospital

he term self-care gets a bad rap sometimes. It may conjure up thoughts of taking long bubble baths or spending money on luxuries that you may regret later. But at its essence, self-care is taking good, regular care of your body and mind so you can be the best version of yourself. WHY INDULGE IN SELF-CARE? The fact is, self-care is not an indulgence at all—it’s a necessary part of your day. It helps you take charge of your health and wellness, says the World Health Organization. Self-care also makes it easier for you to focus on what’s important to you. And it can reduce your stress and boost your mood. In short, you have nothing to lose by setting aside time each day for self-care. SELF-CARE START-UP TIPS If you think you don’t have time for self-care, think again. Many of these tips take only a few minutes. When you do have more time, you can step up your self-care strategy. Think of it as a good investment in your health. Move your body. The American Heart Association recommends that you get at least 150 minutes of moderate-intensity aerobic exercise each day. If that sounds overwhelming, just do as much as you can when you can. You’ll start to see your active minutes add up. For instance, take a brisk, 10-minute walk around the block. Climb several flights of stairs. Do some shoulder rolls and stretches at your desk. Turn your sitting work meeting into a walking one. Go outside. Being in nature, even if it›s just your backyard, can help relax your mind, slow down the flow of negative or anxious thoughts, and give your eyes a welcome rest from staring at screens. Bring nature to your desk in the form of a houseplant or bouquet. Of course, if it’s very hot outside be sure to protect your skin and stay hydrated. Breathe deeply. Try this breathing exercise: Breathe in for three seconds, hold your breath for three seconds and slowly breathe out for three seconds. Repeat this for a full minute or two and notice how much more relaxed you feel. Use this quick exercise several times a day, especially when you’re feeling stressed.

Plan ahead. Your mornings are likely to flow more easily if you prepare for them the night before, says the National Center on Health, Physical Activity and Disability. Lay out the clothes you’re going to wear, pack your lunch for the next day and program your coffee maker. On the weekends, take a few minutes to prep weekday meals in advance to help dinner

come together more quickly when you’re tired and hungry. Maintain your health. If you›re due for preventive care, schedule a visit with your doctor. Find out what your blood pressure, cholesterol and blood glucose levels are—and what they should be—and talk with your doctor about any health concerns you have.

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Your Recommended Top Three Goals BY KEN KELLER

SCVBJ Contributing Writer

Strengthen Cash Flow and Financial Visibility Revenue may be the scoreboard, but cash flow is the oxygen of your business. Many companies enter the second half of the year with ambitious sales goals but an incomplete understanding of their cash position. Rising labor costs, inflationary pressures, increased borrowing costs, and customer payment delays can quickly create financial strain even for profitable businesses. Now is the ideal time to review key financial indicators: •

Cash reserves

•

Accounts receivable aging

•

Gross profit margins

•

Operating expenses

•

tomer satisfaction, and profitability. Unfortunately, many organizations struggle with unclear expectations, inconsistent communication, and underdeveloped accountability systems. This is an excellent opportunity to reconnect employees to the company’s mission and priorities. You should ask: •

Does every employee understand the company’s key goals?

•

Are performance expectations clear?

•

Do managers provide regular feedback and coaching?

Forecasted cash flow for the next six months I did an audit for one $6 million dollar business and found $75,000 in software that was being paid for but not used. Believe me, spending can be reduced if you are intentional about it; look at every vendor. The strongest CEOs are not simply reviewing historical financial statements. They are looking ahead. They are asking, “What could negatively impact our cash position over the next 90 to 180 days, and what actions should we take now?” What icebergs are ahead that you need to be aware of and must navigate around? Businesses that actively manage cash flow gain flexibility. They can invest in growth opportunities, hire strategically, withstand unexpected disruptions, and make decisions from a position of strength rather than desperation.

•

2. Improve Employee Engagement and Accountability

3. Build a Strategic Growth Plan for the Next 12 Months

Many business leaders focus heavily on customers while unintentionally overlooking the team responsible for serving them. Employee engagement remains one of the greatest drivers of productivity, cus-

Are employees engaged, motivated, and growing? High-performing organizations create alignment. Employees understand what success looks like and how their work contributes to company results. Accountability should never be confused with punishment. True accountability creates clarity, ownership, and trust. When people know what is expected and receive consistent support, performance improves naturally. A business can only grow as fast as its people develop. Investing in employee engagement today creates competitive advantages that will pay dividends for years to come. I heard one CEO ask, “What happens if I spend the time and money on my people and they leave?” I responded back with, “What if you don’t invest time or money and they stay?”

Many business owners spend most of their time reacting to immediate issues. Companies that remain in reaction mode struggle to achieve sustainable growth. Now is the time to step back and work on the business, not just in the business.

And only the top executive can do this. No one else has the same vantage point. Strategic planning does not need to be a complicated exercise. It begins with answering a few important questions: •

Where do we want to be one year from now?

•

What are the biggest obstacles preventing growth?

•

Which products, services, or customers generate the highest profits?

•

What investments will have the greatest impact?

•

What markets or opportunities should we pursue? The most successful CEOs focus on a small number of critical priorities rather than trying to improve everything simultaneously. I recommend no more than three priorities. A clear growth strategy provides direction, aligns resources, and helps leaders make better decisions. It transforms goals from aspirations into measurable action plans.

Final Thought

The second half of the year offers a valuable checkpoint for every SMB owner and CEO. By strengthening cash flow, improving employee engagement, and developing a focused growth strategy, leaders can create momentum that carries their business through the remainder of the year and into the next. Companies that consistently address these three priorities are far more likely to achieve profitable, sustainable growth and build organizations that thrive regardless of economic conditions. Ken Keller advises small and midsize business owners on profitable growth. 

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The Power of Teamwork Behind Kaiser Permanente Santa Clarita’s Urgent Care

very day, the physicians, nurses and staff at Kaiser Permanente’s Santa Clarita Urgent Care help residents navigate unexpected illnesses, injuries, and health concerns. Through coordinated service, convenient access, and a commitment to excellence, Santa Clarita Urgent Care has become a trusted health care resource throughout the region. Recently recognized as Santa Clarita’s No. 1 Urgent Care, the distinction reflects the people who provide exceptional care close to home. As the Santa Clarita Valley continues to grow, so does the need for health care services that are available, reliable and responsive. Patients increasingly expect health care that meets them where they are, with minimal barriers and convenient options. Kaiser Permanente Santa Clarita Medical Offices were designed with this philosophy in mind, offering a broad range of services and access points for members throughout the valley. The medical offices provide primary and specialty care, same-day phone appointments, video visits, interpreter

“

Our success begins and

ends with our people. Every member of the team, from the front desk to the clinical staff, shares a commitment to making sure patients feel cared for, respected and supported during what can often be stressful situations,” said Dr. Stephen De Vita.

services in more than 150 languages and other patient-centered resources.

Access to Care When It Matters Most

Urgent Care serves a critical role within that broader network. For community members experiencing illnesses or injuries that require prompt attention but are not life-threatening emergencies, the department bridges the gap between routine primary care and emergency services. Whether treating a child with a persistent fever, evaluating an unexpected injury or helping someone navigate a sudden health concern, clinicians provide timely treatment while helping avoid unnecessary emergency department visits. In addition to treating illnesses and injuries requiring immediate attention, the department helps connect individuals to follow-up services, diagnostic testing, specialty care, pharmacies and other resources throughout Kaiser Permanente’s integrated health care system. The result is an experience that combines clinical excellence with convenience, qualities that resonate strongly with Santa Clarita residents.

Leaders say what distinguishes Santa Clarita Urgent Care is not simply the ability to treat people efficiently. It is the culture that underpins every interaction. “Our success begins and ends with our people. Every member of the team, from the front desk to the clinical staff, shares a commitment to making sure patients feel cared for, respected and supported during what can often be stressful situations,” said Dr. Stephen De Vita, area medical director and chief of staff, Kaiser Permanente Panorama City. “We are proud to provide care that is both convenient and compassionate for the Santa Clarita community.”

People Make the Difference

Physicians work side by side with nurses, medical assistants, administrative professionals and operational leaders to ensure individuals receive coordinated support from the moment they arrive. Staff regularly collaborate across disciplines, sharing expertise and solving challenges in real time. This approach allows the department to respond quickly to fluctuations in volume while maintaining a strong focus on quality and experience. See KAISER, page 9

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SCV BUSINESS VOICES

Santa Clarita Voted Los Angeles County’s Most Business-Friendly City for Fourth Consecutive Year

BY ONDRÉ SELTZER PRESIDENT & CEO OF THE SANTA CLARITA VALLEY ECONOMIC DEVELOPMENT CORPORATION

he annual BizFed Pulse Poll offers a snapshot of the issues and priorities shaping the Los Angeles County business community. First conducted in 2008, the poll has asked BizFed member associations about the concerns most critical to the ongoing operation and growth of their businesses for nearly two decades. BizFed’s broad regional coalition includes 245 diverse business groups representing 420,000 employers and five million employees across chambers of commerce, trade associations, business improvement districts and other Southern California business organizations. For the fourth consecutive year, the City of Santa Clarita has earned the top spot as Los Angeles County’s Most Business-Friendly City, tying with the City of Los Angeles in the 2026 Pulse Poll. The result continues an exceptional record of consistency. Santa Clarita has ranked among the top three in nine of the past 10 polls and has finished No. 1 seven times, including six outright wins and this year’s shared honor. What makes this recognition especially meaningful is that it reflects real-world business experience. The 2026 poll drew 427 participants representing more than 35 industries, with 59% identifying as the top decision-maker in their organization. When asked why they selected a city as the county’s most business-friendly, 70% said they do business there or know people who do. At SCVEDC, we see the reasons behind that confidence every day. Santa Clarita offers companies immediate cost advantages, with no business license, gross receipts, payroll or utility user taxes. In the 2024 Kosmont-Rose Institute Cost of Doing Business Survey, Santa Clarita was also the only Los Angeles County city placed in the lowest-cost tier. But business friendliness is about more than taxes. It is reflected in a community that welcomes investment, plans responsibly for growth and brings the public, private and education sectors together to solve problems. Safe neighborhoods, excellent schools, open space,

trails, recreation and a strong sense of community help employers attract and retain talented people. In turn, a healthy business community creates quality jobs, supports local services and gives more residents the opportunity to build careers close to home. For companies deciding where to invest and

for people deciding where to build a life, Santa Clarita offers a powerful combination of opportunity, partnership and quality of life. Four consecutive years atop the Pulse Poll demonstrate that business friendliness here is not simply a slogan, but a long-term commitment that continues to deliver results.

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KAISER

Continued from page 7

That collaboration extends well beyond the department itself. Because Kaiser Permanente operates as an integrated health care system, urgent

“

Recognition as Santa Clarita’s top urgent care provider reflects the dedication of an entire team working toward a common goal. Our physicians, nurses, medical assistants, reception staff and operational leaders collaborate every day to deliver timely, highquality care. This honor belongs to all of them,” said Dr. Chris Raigosa.

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care clinicians work closely with primary care physicians, specialists, pharmacies, laboratory services and diagnostic imaging teams. This coordination allows individuals to receive evaluation, treatment, follow-up care and additional services through a connected network designed to simplify the health care journey. Throughout recent years, health care organizations nationwide have faced unprecedented challenges related to patient volumes, changing expectations, workforce pressures and the growing demand for same-day access. Santa Clarita Urgent Care has continued to adapt by focusing on innovation, teamwork and operational excellence. Continuous improvement remains a priority, with employees at every level helping identify opportunities to streamline workflows, reduce wait times, improve communication and enhance service. “Recognition as Santa Clarita’s top urgent care provider reflects the dedication of an entire team working toward a common goal,” said Dr. Chris Raigosa, assistant area medical director, Kaiser Permanente Santa Clarita. “Our physicians, nurses, medical assistants, reception staff and operational leaders collaborate every day to deliver timely, high-quality care. This honor belongs to all of them.”

high-quality health care is available when illnesses or injuries occur unexpectedly. Parents know they can bring a child with an illness or minor injury to professionals who understand both the medical and emotional needs of families. Working adults appreciate access that accommodates busy schedules. Older adults value the continuity and coordination that comes from receiving care within an integrated delivery system. Regardless of age or background, people consistently seek the same thing: confidence that they will receive high-quality service delivered with compassion and professionalism. That confidence has reinforced the department’s role as a trusted local resource. Many employees live in or near the communities they serve, creating a deeper understanding of the people and families who rely on them for care. When health care professionals understand the people they serve, they are often better positioned to meet their needs. The department brings that understanding to each encounter, reinforcing Kaiser Permanente’s commitment to delivering health care that is both clinically excellent and deeply personal.

Delivering Care Through Collaboration

Behind the scenes, operational leaders play an equally important role. “Delivering outstanding urgent care requires more than clinical excellence. It takes teamwork, coordination and a shared commitment to meeting the needs of our community,” said Jeanelle Concepcion, MSN, RN, department administrator, urgent care services, Kaiser Permanente Santa Clarita. “I am incredibly proud of how

Those efforts have helped build a strong reputation throughout the valley. The confidence people place in the physicians, nurses and staff who care for them is earned through compassionate service and a commitment to quality. For many families, Santa Clarita Urgent Care provides peace of mind knowing

Supporting Care Behind the Scenes

our team continues to adapt, innovate and support one another while providing the kind of care our patients have come to trust.” From staffing and scheduling to workflow improvements and experience initiatives, operational teams help ensure clinicians can focus on caring for individuals while maintaining efficient, responsive service. Operational leaders collaborate closely with physician

“

See TEAMWORK, page 16

Delivering outstanding urgent care requires more than clinical excellence. It takes teamwork, coordination and a shared commitment to meeting the needs of our community,” said Jeanelle Concepcion.

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Celebrating Our Community

We’re thrilled to invite you to join us in celebrating the exciting new businesses opening in our community! Each grand opening is not just a milestone for these businesses but also a chance for all of us to come together and support our local economy.

Mark your calendars and come be part of the excitement as new businesses open their doors right here in our community! These grand openings are more than ribbon cuttings — they’re celebrations of growth, local spirit, and fresh beginnings.

From marking special occasions to recognizing remarkable achievements, we feel honored to share in your celebrations. Our grand opening and ribbon-cutting events are FREE and open to everyone to attend! It’s a wonderful opportunity to connect with fellow community members, meet the passionate individuals behind these new ventures, and explore what they have to offer.

Everyone is welcome to join the festivities, connect with fellow community members, and show support for the entrepreneurs investing in the Santa Clarita Valley.

Let’s show our support and make these celebrations unforgettable! Bring your friends and family, and let’s celebrate the growth and vibrancy of our community together. We can’t wait to see you there!

Congratulations to Wafflecomb on your grand opening. Go visit them at 24201 Valencia Blvd, Suite 1005, Santa Clarita, CA 91355. Thank you to everyone who came out to celebrate and support them. Photo credit: Joie de Vivre Photographie

Whether you’re launching a brand-new business or celebrating an important anniversary, we’d love to celebrate you with a memorable ribbon cutting ceremony.

Crystal Carr, Field Representative for Assemblymember Pilar Schiavo, congratulates owners, Steve & Lina Myung, on their grand opening. Photo credit: Joie de Vivre Photographie

This is the perfect opportunity to showcase your business, connect with fellow entrepreneurs, and celebrate your hard work and success. Email us at hello@scvchamber.com to learn more about how we can assist in organizing your ribbon cutting or grand opening.

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Major Projects Under Way in the SCV DEVELOPING STORIES BY PERRY SMITH

SCV Business Journal Editor

he future of the Santa Clarita Valley’s west side saw some major developments in the last month, with thousands of homes and millions of square feet of commercial space being approved. The Los Angeles County Regional Planning Commission unanimously gave final approval Wednesday on Homestead South, a 3,600-home part of the master-planned community formerly known as Newhall Ranch, which is now Valencia by FivePoint. It’s the latest step in a project that’s ultimately going to bring more than 20,000 homes to the west side of the SCV, FivePoint of Valencia. Developed by Newhall Land over two decades, the plans for Homestead South are just a slice of that picture. The plan’s evolution includes the addition of about 10,000 acres of open space, $15 million to permanently fund a spineflower preserve and create 50 miles of community trails, and a net-zero greenhouse gas emissions program. In 2017, the approvals of Landmark Village and Mission Village added about 5,500 homes and 57 acres of commercial development; and the Valencia Commerce Center and Entrada South project approvals last year called for 1,574 homes and 94 acres of commercial development. The latest on Vista Canyon calls for the city to negotiate the structure that helps pay for the upkeep of its parking structure. The city estimated that the changes are expected to cost Santa Clarita approximately $313,000 a year, which the city plans to recoup through future development. The City Council approved the staff plan at a July council meeting. The promise of connectivity and development has not quite panned out due to market forces, such as rising costs and flagging demand, according to the developer in a previous interview. The project was approved a few years prior to the

FivePoint of Valencia just received a greenlight to develop 3,600 more homes for Newhall Land’s Homestead South community. SIGNAL FILE PHOTO

pandemic, when working near home was a highly sought-after prize for commuters. Years later, by the time shovels hit the ground, the demand for such space had plummeted due to a massive rise in remote operations that the market is still recovering from. At that time, he indicated about 725 of the project’s 1,100 units had been constructed. Speaking of new plans, two big properties from 2025 are officially on the market now. Wiley Canyon, which is being offered for $46 million. The controversial Wiley Canyon plans include 232 condos in two-story buildings, and 120 senior assisted-living units to be built west of Wiley Canyon Road, between Calgrove Boulevard and Hawkbryn Avenue. The property comes fully entitled for development thanks to a Santa Clarita Cty Council decision in November.. The other property that more recently hit the market is The Hartwell, which is being listed for about $2.5 million lesson than its last listing price, and now we know why. It turns out that the former home of KHTS at 24320 Main Street was never purchased by Serrano Development Group. So now the former radio station property entitled for 20 condos on Main is being listed for $2.35 million, a little less

than the difference between the new price for the entire project ($4.95 million) and the old one ($7.5 million). Although if you have big-ticket money to spend in the SCV and interest rates are something you care about, there are more than a few winery options available these days, even a few options for the distinguishing vinophile. A 2023 listing asked $15 million for the 90-acre Agua Dulce Winery at 9640 Sierra Highway in Agua Dulce, which includes 26,000 square feet of living space, a 10,000-square-foot bottling facility and a 10,500-square-foot wine cellar and storage building. The lot also has 100 parking spaces and a detached guest house. A year later, it had a different agent and a lower asking price, $10,880,000; but it didn’t sell. Now a live auction later this month will try to move the needle. Reyes Winery, a significantly smaller operation at about 16 acres just down the road, at 10262 Sierra Highway, was also put on the market in September 2024 for $2.7 million. The Sierra Pelona Motel at 12117 Sierra Highway is currently listed for $4.95 million, which includes 10 rooms of lodging and a total of about 40 acres of land, including 8 acres of grapes and the wellknown French eatery, Le Chene. 

A U G U S T 2026

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Looking at Workplace Influencers BY PAUL BUTLER

SCVBJ Contributing Writer

re you a thermometer or a thermostat at work? Let me rephrase: Do you only observe a workplace culture, or do you influence and adjust it? Certainly, just as a thermometer measures the temperature in a room, a thermostat actively changes it. A thermometer is affected by the room’s temperature, while a thermostat can adjust and regulate it based on its programming. This concept intrigues me when I think about people in the workplace. Like you, I’m sure, I’ve encountered both thermometers and thermostats among my colleagues. Negative individuals often have a very keen sense of a bad workplace culture – they can accurately gauge the temperature, so to speak. Typically, it feels cold to them yet they only manage to make it colder. These people often act like it’s someone else’s responsibility to raise the temperature, constantly pointing fingers and forgetting that when they do, one finger may point outward while the rest point back at themselves. Their criticism makes it even colder. This lack of personal responsibility and accountability is evident in various workplaces. For instance, I recently attended a business dinner where a local politician, about to term-out after many years of supposed service, spent most of his speech complaining and joking about those in power in his home state. One could say he’s an accurate ther-

mometer, or one could conclude he’s been an out-of-order thermostat for far too long. Though elected to influence the temperature for his customers (constituents), he seems to have made little effort to do so. I found his record over the last 20 years as unimpressive as those individuals in real workplaces who complain without contributing positively. Could he really not have achieved anything other than be comped at very expensive dinners, just pointing fingers while laughing at others? One of the best thermostats I ever worked with was Gordon. He was a breath of fresh air in our worldwide headquarters, where I collaborated with him in an international hotel company. Gordon was consistently positive, efficient in his work, and never complained about his workload, despite carrying a substantial amount on his shoulders. In meetings, he was punctual and had a reputation for following through on commitments made at the boardroom table, unlike some who wasted hours while someone else took minutes. Yes, Gordon was undoubtedly a thermostat – he illuminated the room, and we all felt better in his presence. Gordon adhered to high principles, never working on weekends, holding his family in the highest regard, investing in his exercise routine, and speaking fondly of his Sunday mornings at a sacred place in his village where bells had tolled for generations before him. When he brought this centeredness and calmness to us on Monday mornings, the thermostat within him warmed us all. What I find most disheartening is when

certain individuals join a lukewarm culture. Not only are they merely thermometers, reading the low temperature in the room, but over time, they exacerbate the situation by bringing the temperature even lower. Their gossip, laziness, and lack of personal responsibility decrease energy levels by a few degrees. They may have thought they were building rapport by being as negative as others, but in reality, they lower customer satisfaction scores, increase expenses, and cause sales to decline. Thermometers that also act as coolants are always on the lookout for a new job, either due to layoffs or the risk thereof. So, consider this: whether you’re an employee, an entrepreneur, a volunteer, a friend, a family member, or even a politician – are you a thermometer or a thermostat? I am certain that our world needs many more thermostats. I believe our workplaces, in particular, will always benefit from individual thermostats like Gordon. One of the wonderful attributes of humans is that our future doesn’t have to be the same as our past. We have freedom of choice to change the present. Yes, it’s useful to know how to read the temperature, but today would be a great day to warm up others. It gets really cold sometimes in this world, especially at work. Paul Butler is a Santa Clarita resident and a client partner with Newleaf Training and Development of Valencia (newleaftd.com). For questions or comments, email Butler at paul.butler@newleaftd. com. 

Before You Spend on Branding: Why a Trademark Search Should Come First BY JASON BEAMAN

usiness owners are often eager to bring a new brand to life. A name is chosen, a logo is designed, a domain is purchased, social media pages are created, and money is

spent on signage, packaging, uniforms, menus, labels, and advertising. By the time the business is ready to launch, the owner may feel deeply invested in the brand. But one important question is often asked too late: Can the business legally use that

name? For business owners, a trademark search should be part of the branding process before major money is spent. A trademark is not just a name or logo. A trademark can be a word, phrase, symbol, design, or combination of those

things that identifies goods or services and helps customers distinguish one business from another. A trademark search helps determine whether someone else may already have rights See POOLE SHAFFERY, page 18

16 · S A N TA C L A R I TA VA L L E Y B U S I N E S S J O U R N A L

TEAMWORK

Continued from page 9

leadership to maintain high standards for safety, quality and service while allowing clinicians to focus on patient care. While leadership remains important, the department’s accomplishments are rooted in collective effort. Physicians, nurses, medical assistants, receptionists, schedulers, technicians and operational professionals each play a role in delivering a positive patient experience. “Health care is a team sport,” said Dr. De Vita. “When patients come through our doors, they benefit from the expertise of many individuals working together. That collaboration allows us to respond quickly, maintain quality and provide the type of care our community deserves.” Santa Clarita Urgent Care demonstrates how collaboration and coordination can expand access while maintaining exceptional quality.

Focused on the Future

Looking ahead, the department re-

A U G U S T 2026

mains committed to meeting the area’s evolving health care needs. “As Santa Clarita continues to grow, our focus remains on providing accessible, patient-centered care that meets the needs of our community,” said Dr. Elisa Chu, chief of urgent care services, Kaiser Permanente Santa Clarita. “We are honored by this recognition, but our greatest achievement is earning the trust of the patients and families we serve every day.” Population growth, changing expectations and advancements in technology will undoubtedly create new opportunities and challenges. Yet the foundation that has made the department successful remains unchanged: dedicated professionals committed to delivering outstanding health care.

A Trusted Resource for the Community

The department’s commitment to

quality, access and compassionate service continues to strengthen health and well-being throughout the Santa Clarita Valley. While being recognized as Santa Clarita’s No. 1 Urgent Care is an honor, the designation ultimately reflects the dedication of the physicians, nurses, and staff who serve the community every day. Every person helped, every family supported and every concern addressed reflects a commitment to improving health and well-being throughout the Santa Clarita Valley. 

T he L ist : M edical O ffices company

address

area of specialty

Facey Medical Group — Canyon Country

14550 Soledad Canyon Road, Canyon Country, 91387 • (661) 250-5200 www.providence.org/locations/facey/facey-medical-group

Adult Primary Care, Pediatrics, Radiology, Laboratory, Behavioral Health, Vision Services, Rheumatology

Facey Medical Group — Copper Hill

27924 Seco Canyon Road, Santa Clarita, 91350 • (661) 513-2100 www.providence.org/locations/facey/facey-medical-group

Adult Primary Care, Pediatrics, Radiology, Laboratory

Henry Mayo Newhall Hospital

23845 McBean Parkway, Valencia, 91355 • (661) 200-2000 • www.henrymayo.com

Cancer Care, Heart and Vascular Care, Breast Health Services

Providence Holy Cross Health Center

26357 McBean Parkway, Santa Clarita, 91355 • (661) 288-5900 • www.providence.org

Providence Holy Cross Imaging Center, Urgent Care Center, Cancer Physician Office, Providence Rehabilitation Services

Samuel Dixon Canyon Country Health Center

27225 Camp Plenty Road, Suite 4, Canyon Country, 91351 • (661) 424-1220 • www.sdfhc.org

Diabetes Prevention Program, Cancer Detection and Prevention, Women's Health, Chronic Disease Management

Samuel Dixon Newhall Health Center

23772 Newhall Avenue, Newhall, 91321 • (661) 291-1777 • www.sdfhc.org

Diabetes Prevention Program, Cancer Detection and Prevention, Women's Health, Chronic Disease Management

Samuel Dixon Valencia Behavioral Health

25115 Avenue Stanford, #A103, Valencia, 91355 • (661) 468-7405 • www.sdfhc.org

Mental/Behavioral Health Counseling

Kaiser Permanente Santa Clarita Medical Offices 1

27107 Tourney Road, Santa Clarita, 91355 • (833) 574-2273 • healthy.kaiserpermanente.org

Allergy, Dermatology, Obstetrics/Gynecology (Ob-Gyn), Physical Therapy

Kaiser Permanente Santa Clarita Medical Offices 2

26877 Tourney Road, Santa Clarita, 91355 • (833) 574-2273 • healthy.kaiserpermanente.org

Endocrinology, Infectious Disease, Opthalmology, Nephrology

UCLA Health Santa Clarita Primary & Specialty Care

25775 McBean Parkway, Suites 115A, 202 & 215, Valencia, 91355 • (661) 753-5464 • www.uclahealth.org

Internal Medicine, Cardiology, Endocrinology, Pulmonary & Critical Care Medicine

UCLA Health Tourney Road Primary & Specialty Care

27235 Tourney Road, Suite 2500, Valencia, 91355 • (661) 253-5851 • www.uclahealth.org

Pediatric Neurosurgery, Cancer Treatment, Cardiac Imaging, Head and Neck Surgery

OPENING A NEW BUSINESS?

THE SIGNAL CAN HELP! We will help you publish your Fictitious Business Name or D.B.A. If you have already filed with the County Clerk, we can publish immediately. We are adjudicated for LOS ANGELES COUNTY.

FOR MORE INFO, PLEASE CALL: (661) 287-5508 dba@signalscv.com

A U G U S T 2026

S A N TA C L A R I TA VA L L E Y B U S I N E S S J O U R N A L ·

Home, Condo Sales Slow in Santa Clarita BY DAVID WALKER

ales of condominiums and single-family homes in the Santa Clarita Valley softened during June even as the number of condos listed for sale hovered near peak levels, the Southland Regional Association of Realtors reported this month. The 315 condominiums listed for sale were only one listing shy of the record reported in May and was 9.8% ahead of a year ago June. The number of condominiums listed for sale has been rising steadily since early 2024. Similarly, single-family homes listed for sale also have been rising for years, but so far this year active home listings have been behind 2025 levels. Local Realtors assisted the close of escrow of 158 single-family homes during June. That was down 9.2% from a year ago and well below the peak monthly total of 327 reported in June 2021. A total of 51 condominiums also changed owners last month. That was a decline of 26.1% from June 2025 and, for perspective, it was a third of the 143 closed escrows reported in September 2020. “Activity in the Santa Clarita Valley is below expectations for this time of year,” said Nicole Stinson, president of the 10,000-member Association. “There’s interest and lots of churning in the market, but sellers and buyers are uncertain over the direction of the economy and jobs market, which has cast a pall over local home sales.” The median price of homes that closed escrow last month came in at $875,000. That was down 2.8% from June 2025, yet below the record high of $910,000 set in March 2024. The condominium median price reported in June of $577,000 was up 5.5% from the prior year and it, too, was below the record high of $650,000 set in June 2024. “Regardless of the market or where it’s headed — and there are plenty of uncertainties floating around today — people always want and will buy homes and condominiums. There’s always demand if there is supply,” said Valerie Biletsky, the association’s chief executive officer.

A new community under development in Castaic promises to bring a number of new options for local buyers. SIGNAL FILE PHOTO

“I have no doubt homes sales would be much stronger if interest rates fell and prospective homebuyers and sellers were more confident of what lies ahead.” SRAR’s Income-to-Loan guide for June found that an income of $221,950 was needed to qualify for an 80% loan of $700,000 on a Santa Clarita Valley median-priced single-family home of $875,000. With the national average interest rate up to 6.36% during June — compared to January 2022’s 2.97% and well below the 7.56% of December 2023 — the income needed to qualify decreased 4.8% compared to a year ago. The monthly PITI — principal, interest, taxes and insurance payments — totaled $5,549. The Southland Regional Association of Realtors recently expanded its First-time Homebuyer Grant Program, increasing income limits to make the program accessible to more prospective buyer. In partnership with the California Association of Realtors’ Housing Affordability Fund, the cash grants provide financial assistance to eligible homebuyers by offsetting ownership-related expenses. The $1,000 grants will be awarded to qualified first-time owner occupants until all available funds are awarded. Only

Key Takeaways • Pending sales at the end of June totaled 120 homes, down 33% • Condo pendings totaled 38, down 22% • 54.9% of condos sold at list price. 55% of single-family homes sold at list price • Homes stayed on the market an average 33 days, down 1 day • Condos 52 days, up 3 days year-over-year a few grants are still available. Income limits and other conditions apply. Go to Grants on SRAR.com or email Maritzar@ srar.com for details and questions. Chartered by the National Association of Realtors in 1920, the SRAR is the voice for real estate in San Fernando and Santa Clarita valleys. With nearly 11,000 members, SRAR serves as a trusted resource and partner to the real estate profession and the community at large. 

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A U G U S T 2026

Looking at 2026 Assessment Roll BY JEFF PRANG

Los Angeles County Assessor

espite one of the most challenging years in recent memory, marked by the ongoing response to the devastating wildfires that swept through the Pacific Palisades and Altadena communities and a cooling real estate market, I’m here to tell you that the 2026 Assessment Roll when closed reached a record $2.272 trillion in total net taxable value. The 2026 Assessment Roll increased by $96 billion, or 4.42 percent, over the previous year, extending Los Angeles County’s streak of annual growth to 16 consecutive years. This will generate more than $27 billion in property tax revenue to support vital public services, including public education, public safety, healthcare, libraries, parks, and other local government services throughout Los Angeles County. My job as your Assessor is to establish

POOLE SHAFFERY Continued from page 15

in a same or similar mark. Importantly, the issue is not limited to whether another business is using the exact same name. Trademark conflicts often turn on “likelihood of confusion.” A likelihood of confusion may exist when marks are confusingly similar and the goods or services are related, such that consumers may mistakenly believe they come from the same source. This is where many business owners get surprised. A company may form an LLC, register a fictitious business name, buy a domain name, and secure social media handles, but those steps do not necessarily mean the name is clear from a trademark perspective. These business formation steps serve other purposes. Skipping a trademark search

the assessed value of all taxable property in Los Angeles County each year as required by the State Constitution. The assessed value of that property is placed on a list called the Assessment Roll and assessments are based on the value of property on Jan. 1, 2026. As I said when I presented the forecast to the Board of Supervisors in May, this has been a very challenging year, highlighted by the devastation of last year’s wildfires that laid to waste large sections of Altadena and the Pacific Palisades. We will be feeling the effect of those wildfires for years to come. Despite diverting significant staff resources to assist thousands of property owners affected by those wildfires, we continued implementing innovative assessment strategies supported by recent major technology upgrades. As an example, we continued to improve efficiency in enrolling new construction assessments. As a result, new construction added more than $12 billion to the 2026 assessment roll. The inflation adjustment mandated

can be expensive. Imagine launching under a name, building local recognition, collecting reviews, printing branded materials, and investing in advertising, only to receive a cease-and-desist letter from another company. Even if the issue can be resolved, the business may face legal fees, delay, uncertainty, and potential rebranding costs. If the name must be changed, the owner may lose customer recognition that took time and money to build. A proper trademark search is more than a quick internet search. It incudes a detailed search of federal trademark registrations and pending applications, state trademark records, business names, domain names, social media, online marketplaces, industry directories, and common law uses that may not appear in the federal database. The

under Proposition 13 is a significant factor contributing to the Assessment Roll. This year the California Consumer Price Index trended well beyond the full 2% allowable. This resulted in a $43 billion increase to the 2026 Assessment Roll. While the housing market has shown signs of slowing, median home sales prices remained robust, reaching a high of $982,000. With that being said, property transfers served as the single most significant factor contributing to this year’s Roll growth - adding $49 billion in additional value. Locally, Santa Clarita for 2026 came in at $50.41 billion for taxable values, which is a 3.9% increase over last year’s numbers. That includes 65,919 single-family homes, 494 apartment complexes, 4,703 commercial-industrial parcels for a grand total of 71,116 taxable properties. Yes, it’s a solid growth at $1.89 billion. This growth does not mean property owners will be subject to a corresponding increase on their annual property tax

results of this comprehensive clearance search should be evaluated to determine whether a proposed mark conflicts with existing trademarks. The timing of the search matters. Ideally, business owners should evaluate trademark availability before committing to a name, hiring a designer, ordering signs, printing packaging, launching a website, filing a federal trademark application, opening additional locations, licensing the brand, or franchising. The earlier the search is done, the easier it is to adjust course. A trademark search can also help with registration strategy. If a proposed mark is too similar to an existing registered mark for related goods or services, the USPTO may refuse registration. The goal of a search is not to eliminate

See PRANG, page 19

every possible risk. No search can guarantee that a dispute will never arise. But a careful search can help business owners make informed decisions before they invest heavily in a brand. It can also help identify whether a name is strong, distinctive, and worth pursuing. For many businesses, the brand becomes one of the company’s most valuable assets. Customers remember it, search for it, recommend it, and associate it with a level of quality and trust. Our office assists business owners with trademark searches, federal trademark applications, and brand protection planning. Before you invest in a new name, logo, slogan, or product brand, contact us to discuss how a trademark search can help protect the business you are building. 

A U G U S T 2026

S A N TA C L A R I TA VA L L E Y B U S I N E S S J O U R N A L ·

The Demand Letter is Not the Verdict BY CHRISTINA HAHN

Attorney, Thompson Von Tungeln

he envelope arrives and the story is always the same. A lawsuit, or a demand letter that reads like one, over a parking stall a few inches too narrow, a threshold half an inch too high, or a line of code a screen reader cannot read. The message beneath is simpler: fix it, and write a check to make us go away. For a small group of filers, what arrives dressed as a civil rights case is a lucrative business. We are not the first to say so. California’s own statute records that two law firms once filed 54 percent of the state’s construction-related access complaints, that the complaints were frequently boilerplate, and that they sought quick cash settlements rather than the correction of anything. The statute even has a name for these plaintiffs. It calls them high-frequency litigants. The ADA supplies the violation. California’s Unruh Civil Rights Act supplies the

PRANG Continued from page 18

bills. Most property owners will see only a 2% adjustment prescribed by Proposition 13. Beyond determining property taxes, the Roll serves as an important economic benchmark that local governments

money. The federal statute lets a plaintiff force a fix and collect attorney’s fees, but awards no damages. Unruh adds at least $4,000 for every occasion a plaintiff was denied access, plus fees, and the occasions add up. That penalty, not the ramp and not the missing alt text, is the product being sold. The newest claim has moved from the parking lot to the browser. Blind and low vision plaintiffs allege that a website is incompatible with their screen reading software. If you have a storefront, an office, or a restaurant, your website is exposed. If you sell only online, with no physical place open to the public, recent California decisions give you a defense most owners never learn they have. What the demand letter will not tell you is that the marketplace has changed. The filers are more aggressive, but the defense has better tools than it had five years ago. Federal courts now routinely keep the ADA claim but decline to hear the Unruh damages claim, especially early in the case, which sends the filer into

rely upon when preparing annual budgets and planning essential public services. The 2026 Assessment Roll includes 2,399,978 taxable real property parcels, 157,195 business property assessments, 31,938 boats, and 3,566 aircraft.

state court and its stricter rules. A plaintiff must still prove a real barrier and a real likelihood of returning. Prompt, documented repair can moot the federal injunctive claim. On physical property, a Certified Access Specialist inspection obtained before the claim, followed by timely correction, can cut statutory damages sharply. That protection does not reach websites, and the widgets sold as an instant fix are not one. Regulators have said so. A demand is not a judgment, and paying quickly to make it go away is often the most expensive choice on the table. These claims can frequently be reduced, and in the right case defeated, but the strongest defenses reward the owner who acts early. If you have received a demand or a lawsuit over parking, access, or your website, call us at 661-9455868. The initial consultation is complimentary. We would rather spend an hour with you now than watch you write a check you never owed. 

To access the 2025 Assessment Roll, go to: https://assessor.lacounty.gov/newsinformation/annualroll. Los Angeles County Assessor Jeff Prang has been in office since 2014. Upon taking office, Prang implemented sweeping reforms to ensure that the

strictest ethical guidelines rooted in fairness, accuracy and integrity would be adhered to in his office, which is the largest office of its kind in the nation and provides the foundation for a property tax system that generates more than $20 billion annually. 

ECONOMIC DEVELOPMENT CORPORATION 26455 Rockwell Canyon Road | UCEN 263 | Santa Clarita, CA 91355 | (661) 288-4400 | www.scvedc.org Econo Watch Housing Stats SCV Average Home Price SCV Average Condo Price SCV Home Sales (YTD) SCV Condo Sales (YTD) SCV Avg. # of Days on Market (SFH) SCV Single Family Home Inventory

Jun-26 923,200 585,200 908 334 33 563

May-26 1,016,500 542,200 749 283 31 563

Jun-25 1,032,000 593,800 905 326 34 723

Q1 2026 $2.80 $1.37

% Change 2.50% 0.73%

Source: Southland Regional Association of Realtors (SRAR)

Average Rent Per Square Foot Office (FSG)* Industrial (NNN)*

Q2 2026 $2.87 $1.38

Commercial Vacancy Rates Office Space** Industrial Space** Total Avail SF

Q2 2026 13.70% 10.60%

Q1 2026 Q2 2026 Sq Ft 12.30% 755,638 10.30% 3,205,000 3,960,638

Source: Daum Commercial*, CoStar**

Unemployment Rates* Santa Clarita Palmdale Lancaster Glendale Los Angeles County State

Jun-26 5.0% 6.3% 7.2% 5.2% 5.3% 5.2%

May-26 4.9% 6.2% 7.0% 5.2% 5.2% 5.3%

% Change 2.04% 1.61% 2.86% 0.00% 1.92% -1.89%

*Source: Employment Development Department (EDD) - State of California*

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