PERSPECTIVE NEXUS, PALM BEACH
WELCOME TO PERSPECTIVE NEXUS YOUR COASTAL SANCTUARY AWAITS
We couldn’t be more thrilled to welcome you home to Perspective Nexus, Palm Beach. This isn’t just a new address it’s the beginning of a new chapter one filled with possibility and connection.
From the moment you arrive, our Concierge team is here not just to assist, but to anticipate what you may need to make your transition effortless and deeply personal. Whether it’s a guided walkthrough of your premium appliances, help hanging your favourite artwork, assisting with furniture setup, or setting up your internet, we’ve got you.
Inside your Move-In Guide, you’ll find everything you need to settle in with ease. We’re honoured to be part of this special moment, and we can’t wait to see the memories you’ll create here.
STEP ONE: BOOKING YOUR MOVE-IN
We’re committed to making your move-in experience as smooth and stress-free as possible. Please note that during the initial settlement period, demand for loading bay and lift access will be high. To help ensure your moving day runs efficiently, we kindly ask that you review the following guidelines carefully. Due to limited space for moving trucks and street parking, we’re unable to accommodate multiple move-ins at the same time. To avoid delays or disruptions, it’s essential that all move-ins are scheduled in advance. Before settlement, you’ll receive a Move-In Booking Form to complete. This allows us to coordinate your move and allocate the necessary access and support. Please note that bookings will only be confirmed once your apartment has officially settled.
Booking Hours: 6am-6pm Monday to Friday 6am-3pm Saturdays 3 hours allocated per booking
Should you have any inquiries or require special accommodations, please contact our Concierge Team directly for assistance.
E: concierge@sherpagroup.com.au or M: 0407 516 818
Your official address: Unit # / 951 Gold Coast Highway, Palm Beach QLD 4221
STEP TWO: LIFT & LOADING BAY BOOKING
To ensure a smooth move-in process, lift and loading bay bookings must be made at least 48 business hours prior to your scheduled move-in date. Please note that bookings are subject to availability and will not be confirmed until settlement has been finalised. To reserve a lift and loading bay, kindly complete the booking form and email it to concierge@sherpagroup.com.au. Be sure to indicate whether your request is for a full move-in or an ad hoc delivery.
Once we receive your completed form, a member of our Concierge Team will contact you to confirm the details of your booking.
Lift Booking Notice
The lift will be reserved to coincide with your loading bay booking. Please note, however, that we are unable to fully restrict access to the lift, as residents may still require its use to
reach their apartments. We will make every effort to manage the process smoothly and minimise any inconvenience to all parties involved.
Lift Dimensions: 1400mm wide / 2000mm deep / 2200mm diagonally
Entry Door Dimensions: Width: 920mm / Height: 2340mm
Loading Bay Location: Main driveway in front of the building, South-side of the building.
STEP
THREE: PLEASE ENSURE REMOVALISTS FOLLOW THESE GUIDELINES
Sign In:
All removalists must sign in with the Residential Services Manager upon arrival.
Lift Protection:
Protective coverings are required when using the lifts to prevent damage.
Waste Disposal:
We kindly ask that all removalists take any rubbish, waste, or packaging materials with them when leaving.
Need Help?
If you require assistance with additional rubbish removal, our Concierge Team is happy to help, just reach out.
Safety First:
Any incidents or hazards must be reported immediately to the Residential Services Manager.
To help keep our building clean and safe, please do not leave items on-site or use the rubbish chute, as this may cause blockages.
Removalist Insurance Requirement
Prior to commencing your move, the removalist company must provide valid proof of public liability insurance with a minimum coverage of $20 million. This insurance is essential to cover any potential damage to common property that may occur during the relocation process.
Ad Hoc Deliveries
When suppliers provide a broad delivery window rather than a specific time, coordinating access to the building can become challenging. Deliveries may require advance booking of the loading bay and/or lift. To help us manage this smoothly, please keep us informed of any upcoming deliveries, and we’ll do our best to accommodate them.
To ensure a smooth transition at settlement, we recommend arranging your utility connections in advance. Please contact the providers listed below for assistance with setting up your services.
Electricity: Supa Energy https://supaenergy.utilmate.com/movein
Call: 1300 761 390 (Monday to Friday 9:00am-4.30pm)
Email: support@supaenergy.au
Broadband Internet: Supa Network https://https://supaenergy.utilmate.com/movein
Call: 1300 761 390 (Monday to Friday 9:00am-4.30pm)
Email: support@supaenergy.au
Gas: Origin
https://www.originenergy.com.au/moving/checklist/
Call: 132 461 (Monday to Friday 8:00am-6:00pm)
Email: hello@origin.com.au
Television:
Your residence is equipped with plug in points connected to free to air (FTA). Each residence has a TV point in the lounge room and master bedroom.
Foxtel:
Your apartment is ready for Foxtel. To setup your connection, call 1300 558 106, between 09:00-5:00pm, Monday to Friday.
